2016 Volvo XC90 Complaint Log

Hey I purchased a Volvo xc90 2016 seven months ago and I currently still have this car. Also others with the same model, are having problems with oil consumption who is the problem that I’m sadly dealing with, My car burns so much oil and I’m only 19 I got this hoping for a reliable car but in stead in burns oil just has much as I burn fuel every 500 miles, if that probably less miles. it tells me to had a liter of oil because it says I’m out of oil. I just need some one to help me it hasn’t had anything done to it it’s all original with only 127,000 miles on it and this probably has been happening since I purchased it with only 118,000 miles.

My car started smoking on the road, I parked it. It smoked, Then it caught on fire.

My vehicle was signaling me to add oil every 600 - 1000 miles around 85,000 miles. The dealership charged me for a chemical treatment to stop the oil burning around 90,000 miles. At about 95,000 miles, my engine failed while driving on the interstate. There was no warning light or degradation of power. Suddenly, the engine lost power, went into limp mode and I could not maintain highway speed. The display flashes "Engine Performance Reduced." My SUV is now parked in my yard. I have paid two Volvo dealerships and a Volvo repair shop to inspect it. They reported oil burning, cylinder scoring and spark plug failure. There is scoring in the #3 cylinder and there is also no compression in the #3 cylinder. They further advised me that ALL engines that fit in my vehicle will experience this oil burning issue and the subsequent pathway to failure. I see evidence that this is a known issue with 2.0L and 2.5L Volvo engines between 2013-16. Of particular note is that several other owners have experienced failure in the #3 cylinder. There is an issue of clogged rings causing oil burning. Oil burning leads to damage to internal engine components like pistons, spark plugs, valves and etc..causing engine failure and ultimately engine fires. Oil burning extends into the exhaust system and also damages catalytic converters leading to failure of those components and even fires. I understand Volvo issued Tech Journals to dealerships but, to date, this information has not been published to the consumer that we may be made hole. This is a major design flaw that creates an expensive and extremely dangerous situation affecting numerous engine parts subject to high levels of heat during engine operation. Any of these parts are susceptible to spontaneously combusting during operation and without warning. It is an extremely dangerous situation. However, I see no evidence of a recall on my vehicle.

On September 30, 2025, a 2016 Volvo XC90 T6 experienced sudden engine failure while driving westbound on I-75 (Alligator Alley) at highway speed. The vehicle abruptly went into reduced power mode (“turtle mode”) without warning. This forced the driver to stop on the roadside, creating a serious safety hazard in fast-moving traffic. Component/system that failed: Engine / Power Train. An independent repair facility performed diagnostics on October 6, 2025, including a compression test. Results confirmed that one cylinder had lost compression due to a failed cylinder head. The mechanic attributed this to excessive oil consumption from defective piston rings, a condition documented in Volvo technical bulletins. Inspection: The vehicle was inspected by an independent service center. Photos and test results are available for inspection upon request. The manufacturer was contacted and denied assistance, citing mileage, despite known oil consumption defects in this engine family. Safety risk: The sudden loss of power at highway speed put the driver and other motorists at risk of collision. With no advance warning, the driver was left stranded on a dangerous stretch of interstate. Reproduction: The failure has been confirmed through diagnostic testing and inspection by the independent service center. Manufacturer/police/insurance inspection: The manufacturer has been notified, but no inspection by Volvo has occurred to date. No police or insurance inspection was performed. Warning messages or lamps: Prior to the breakdown, no warning lamps or messages indicated impending failure. The first and only symptom was the sudden loss of power on the highway. Incident cause assessment: Based on mechanic’s findings, the underlying cause is piston ring/oil consumption defect leading to cylinder head failure. This defect is widely reported in Volvo vehicles with this engine and represents a safety-related condition.

Known supercharger leak on 2016 Volvo XC90 at 60,000 miles. Numerous reports of the same failure. Dealer and Volvo declined goodwill repair. Potential safety/fire issue if oil leakage worsens

This car is consuming oil and has the potential to catastrophically fail, or catch fire.

Piston ring failure, excessive oil consumption. There was an extended warranty regarding the issue, but it has since been closed. I know there have been multiple lawsuits regarding this issue.

The back door, or liftgate, closes automatically (without me pressing the close button). This is inconsistent, as it doesn't happen all the time. Each time the car has been off, and maybe it's on some kind of timer. It's happened 3 times, at random, where each time it caught me off guard. One time it hit me on the back of the head. The next time my kids were sitting in the back and I had to yell for them to tuck their legs inside. The third time, was just last week, and I had to run out from under it. There is no beeping or warning, and I'm afraid it's only a matter of time before it causes serious injury. I've had this vehicle for about 12 months, and it's only happened 3 times, but I can't figure out what the causes it.

*the engine is the part that failed due to excessive oil consumption. *it became a safety risk once it started selecting its own driving speed after dropping driving speed to 31mph on [XXX in Raleigh. *the problem was confirmed by the dealer, Volvo of Cary *it has not been inspected by the manufacturer, police, insurance representatives or others *upon a service visit our technician, Ray Rancell of Volvo of Cary advised that the engine was leaking oil and engine failure would occur if we didn't take care of it so we did to a total of $2879.74 which would keep the engine from seizing. That means we paid to prevent exactly what happened anyway and as I found out later he did not perform an oil consumption test so he had no way of knowing the shape the engine was in but charged for this work anyway. The repair invoice says the customer stated oil leaking on timing belt but that is incorrect. I would have no way of knowing that as the only thing i know about cars is replinishg fluids. We did have to replinish oil often and advised Ray of that but he said it was normal. Thank God I was able to get into the slow lane and prevented any accident but my and my daughter's life was certainly put at risk. There is a known recall for excessive oil consumption which I fould out about later. When I questioned Volvo they said my VIN number was not included in the recall. Clearly, it should have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Safety belt will not retract in pillar when unbuckled.

Loaded children into second row of vehicle, confirmed all doors closed. Began driving, passenger rear door swung open. Child DID NOT engage door handle. Pulled over to attempt to close door. Door latch would not engage, could not close or lock door. Still unable to close and lock door.

The rear two car doors will not open. It started months ago with the left side and now is both doors. This is dangerous if anyone in the rear of the vehicle should need to exit in a timely manner. The dealership knows this is an issue, but says they are not obligated to fix it for free because there isn’t a recall yet.

I have a 2016 XC90 T6 Inscription. The issue started after refill the engine oil and led to malfunction in engine system. The engine list the power and slowed down the car while driving. I brought the car to the dealer 2 times already and had been fine for 3 months. However, the engine oil light showed up to refill after 3 months. I am aware that other Volvo owners are facing the same issue and it is due to defect of piston and piston ring.

The contact owns a 2016 Volvo XC90. The contact stated that while driving at various speeds, the oil light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V308000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, where it was diagnosed that an oil change was needed. The vehicle was repaired. The vehicle was taken to another local dealer, who informed the contact that the vehicle was consuming oil and informed the contact about an oil consumption test. The contact was informed that a spark plug had exploded in the engine. The engine was replaced. The contact noticed that water was entering inside the vehicle. There was water dripping on the entertainment center, and the pixels were half out. The vehicle was taken to the local dealer, where it was diagnosed that the infotainment screen needed to be replaced. The vehicle was repaired. While driving at unknown speeds, the brakes became inoperable. While at a car wash, the fenders detached. After driving for several hours, the turn off engine message was displayed. The contact added additional coolant, but the coolant depleted quickly. The vehicle was taken back to the local dealer, where it was diagnosed that the engine line had split open. The vehicle was repaired. The manufacturer was contacted, and opened a case but no assistance was provided. The failure mileage was approximately 140,000.

Started getting high coolant temperature warning, indicating to slow down and then after a short while to stop the vehicle. The vehicle now cannot be driven without the warning showing up after several minutes of driving after sitting. Of course comes on much sooner if it's been running before that. We had to pull over and wait several times during interstate travel. No codes are present using a code reader. It reads the temp at around 215 degrees when warning comes on to slow down. Continues to increase until warning to stop vehicle. I inspected the engine. A lot of symptoms were inline with a bad thermostat. Changed that with no luck. I again inspected the engine and found the broken tube. It was inline with where it's supposed to be attached, so it was missed the first time. I researched online and found recall 19V308 related to a previous version of the part. The newer version is installed (Volvo part 31238231), yet the same exact conditions are present that the replacement was supposed to avoid. Seems reasonable that if that's the case, it should also be covered by another safety recall. The pics also include coolant accumulation in that area as well as corroded plastic conduit for what looks like some type of wire for electrical component. I'm not sure what that part is, but I've sent a pic also of where it goes into the engine. Seems like the higher heat that the coolant can reach eventually melted/corroded the conduit. The wire inside is also not in good shape, but is intact still.

I am filing a safety complaint regarding a failed rear door latch actuator in my 2016 Volvo XC90. This is a known issue among Volvo owners, yet there appears to be no recall or corrective action. The defect causes the door latch actuator to seize, rendering the affected rear door completely inoperable from both the inside and outside. This means passengers seated in the rear are unable to open the door to exit the vehicle. This is an extremely dangerous and potentially life-threatening hazard. In the event of an emergency—such as a fire, collision, or submersion—rear seat passengers would be trapped inside the vehicle with no way to escape. This failure compromises basic vehicle safety standards, as all doors should be fully functional to allow for emergency egress. I strongly urge the NHTSA to investigate this recurring defect in Volvo vehicles and require Volvo to address it promptly before it results in serious injury or death.

The hybrid motor periodical will hesitate when accelerating from a stop, specifically it'll start accelerating then lose power for up to a couple of seconds before regaining power. This poses a safety risk if you start pulling out into traffic and suddenly and unpredictably lose power while there's oncoming vehicles. The problem just occurred for the first time about a week ago and coincidentally just a few days after taking the car in for its annual service, since then it has happened more frequently and I can't find any rhyme or reason as to why it happens. The vehicle will be going in to be checked out shortly. There have been no warning lights any time this has happened.

There is a engine coolant leak from the plastic coolant line connector going into the motor

The contact owns a 2016 Volvo XC90. The contact stated that water had been leaking into the vehicle on rainy days. The contact stated that the water intrusion was causing several warning lights to illuminate and unknown vehicle safety equipment failures. The contact stated that the front and rear carpets and the spare tire were saturated with water. The contact had taken the vehicle to a local dealer, where it was determined that water was leaking into the vehicle, but the dealer was unable to determine the point of intrusion. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 168,000.

The contact owns a 2016 Volvo XC90. The contact stated that after starting the vehicle, the vehicle failed to accelerate above 15 MPH while depressing the accelerator pedal. The contact stated that a turtle warning symbol appeared on the instrument panel along with an "Engine System Reduced Performance" message displayed. The contact called the dealer and had the vehicle towed to the dealer location. After two days of diagnostic testing, the contact was informed that the engine needed to be replaced due to engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.

We are a repair facility and the vehicle arrived for a concern with a weak battery and a battery warning light. The battery was testing bad and was replaced but the other issues persisted. The vehicle was scanned for codes and the codes present in the computer were B139F11, P26DC00 & P059700. After researching these codes we discovered a technical service bulletin related to the same issue and codes (Ref. No: TJ 30268.6.0). The bulletin states "If any of above DTC´s are set in the ECM or CEM for the pre-heated thermostat in the cooling system, and/or if the customer complains of a charging system warning message in the Driver’s Information Module (DIM), follow advice under SERVICE". The bulletin then describes the required service "Replace the thermostat according to instructions in VIDA and erase DTC. Not replacing the thermostat can cause consequential damages". After reading this we followed the service in the bulletin and replaced the thermostat but the issue persist. At this point we have replaced multiple components in compliance with the service bulletin but the battery warning light is still displayed as well as auto start stop disabled & the A/C blower not operating correctly. The bulletin also states that if the issue persist to "submit a vehicle report using function group 2627" but it does not state where the report can be submitted.

Excessive Oil consumption. Volvo knowingly allows for the sale and resale of their 2013-2016 vehicles all makes and models even though they know there is an engine issue causing excessive oil consumption due to bad pistons and o rings in the engine. They’ve tried to hide this for years and since has covered a limited number of vehicles to be repaired based on stringent requirements eliminating most of the vehicles that actually should be covered. This oil consumption issue is dangerously causing vehicle to over consumption oil possibly causing the engine to seize or costly repairs up to but not limited to $13,000. This issue has cost me excessive oil changes and oil purchases in just a matter of months since its purchase date. A warranty was issued for this issue but Grubbs Volvo of Grapevine Texas has stated that due to the requirements my vehicle does not qualify to be covered because of the time limitations Volvo put on the repairs. This is a manufacturing issue with defective engine parts which should have been a recall not a warranty allowance. Volvo is deceiving consumers. Not only is this an issue for repairs, this could potentially cause accidents should and engine seize while operating on a roadway and who knows how many lives are at stake. The years 2013-2016 should be cover 100% by recall no matter what if vehicle falls in the all models 2013-2016 manufacturer dates. This has caused me excessive oil change purchases of $189.00 and 1 liter of oil weekly after just driving 1500 miles in 3 weeks. This is a huge problem and is well documented and should be recalled and corrected.

The contact owned a 2016 Volvo XC90. The contact stated that while her daughter was driving at an unknown speed, white smoke began to emit from the vehicle as fellow motorists alerted her daughter that a fire had started underneath the vehicle. The contact's daughter immediately pulled over as all occupants exited the vehicle. The contact called the authorities as the vehicle was quickly incinerated by the fire. The contact stated that her youngest grandson suffered emotional distress as a result of the fire. No physical injuries were reported and a police report was filed(police report unavailable). The fire department extinguished the fire once they arrived. The vehicle was towed to an independent tow yard; the vehicle was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Volvo XC90. The contact stated that after arriving at his workplace and parking the vehicle, he was alerted that the vehicle was smoking. The contact became aware that coolant was leaking from underneath the front of the vehicle and was puddling underneath the vehicle. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the coolant hose had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V308000 (Engine and Engine Cooling). The failure mileage was approximately 110,000.

Your site states that my vehicle does not have active recalls for my vehicle but there is a recall that the manufacturer confirmed my vehicle is actively affected by since 2019

The exhaust manifold and supercharger on my 2016 Volvo XC90 have malfunctioned. The exhaust manifold has a visible crack, and the supercharger has seals that are leaking exhaust gases. Both components are available for inspection upon request and have been diagnosed by an independent mechanic who conducted a smoke test revealing these issues. The malfunction poses a significant safety risk as exhaust gases are leaking into the cabin, creating a dangerous environment that could lead to carbon monoxide poisoning. This condition represents a serious health hazard to anyone in the vehicle. Yes, the problem has been confirmed by an independent service center. They diagnosed the issue with the P0171 code indicating the engine is running lean due to a vacuum leak. They also conducted a smoke test that identified the cracked manifold and leaking supercharger seals. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. It has been inspected by an independent mechanic. Yes, prior to the failure, the vehicle displayed a warning light for the P0171 code indicating that the engine was running lean. Other symptoms included unusual oil consumption and excessive oil in the intake system, which were previously diagnosed by a Volvo dealer as a factory defect.

The rear doors get stuck closed. No unlocking or releasing child lock solves this issue. Had the passenger rear door unavailable for over 6 months and then it opened again only for the other side to quit working now. Volvo does not cover this issue despite clear danger to riders in accident or emergency in need to exit vehicle.

The car has a factory fault with the Windshield Wiper or Turn Signal contact switch, which is causing the inability to use the left/right signal and the wipers. The entire part is factory faulty, rendering the vehicle unable to operate safely. This affects visibility during wet conditions because the wipers cannot be activated due to the malfunctioning switch, which can lead to serious accidents. Additionally, malfunctioning left/right turning signals can also cause serious accidents, as it is a crucial function. Yes, the vehicle is available upon request. I contacted Volvo, but they declined to fix the issue. They have published a technical bulletin regarding the problem but are not recalling the vehicles. Many other Volvo models have the same factory defect, as can be found on the internet. The technical bulletin confirms their fault. I have attached the file. No, the vehicle has not been inspected. Yes, the vehicle shows a "turn indicator malfunction" message on the main screen. This issue started around 89k miles.

The rear door locking system has failed. Both doors will not open from the interior or exterior. I have read thousands of complaints about this particular problem with this make and model of Volvo. The locking system on a car should never fail. HUGE safety concern.

Rear driver's side door has the door lock motor fail and the door is unable to be opened from either the inside or outside. I was not in an accident, but had I been this would have been incredibly dangerous for passengers in the back seat of the car. Per discussions with my repair shop, this component should not fail and they have done numerous repairs on this problem on other cars of the same model.

When driving slowly to enter a parking garage, the steering wheel on the car started to feel stiff, and as I completed the turn, there was a loud snapping sound. The dashboard showed an urgent fault saying “SRS Airbag Urgent - Drive To Workshop”. I drove it to the Volvo dealer. The steering wheel was having problems turning left. When the dealer attempted to move the car, it was then unable to turn left at all. So, the steering wheel completely failed.

My rear door, driver-side, will not unlock. I cannot open it from inside nor outside. I have cycled door and child-lock actuators and no change to the condition. This is definitely a safety concern as whatever happened to the driver-side mechanism can happen to the passenger side also then how would passengers exit quickly?

The engine is burning oil due to a factory design defect in the piston ring design, as verified by Volvo through a technical bulletin. In the bulletin, Volvo states that there is a free oil consumption test available for up to 100k miles. However, once I brought the car in for the test, they denied doing it for free and did not send any notice by mail. Burning oil can lead to a fire risk and loss of power while driving on the highway, which can cause serious accidents. Their published bulletin confirms the issue. The car has not been inspected, and there are no warning lights.

The left rear door of my vehicle flew open while we were moving with my 10-year-old daughter sitting adjacent to the door. Fortunately, she had her seat belt on otherwise the result would have been tragic. On [XXX] my daughter got into the back of my vehicle, suddenly, her door flew open, I immediately stopped the vehicle. My daughter was unable to shut the door and after many attempts I got the door to shut. When we arrived at home both rear doors would not open and my now trapped daughter exited through the front door. On [XXX], I went to Volvo in Rochester NY and explained the situation expecting the service person to be extremely concerned. Much to my surprise he said “that happens all the time” and that when it gets cold out sometimes the latches don’t respond. I anticipated that my car would go in immediately but was told “how is Thursday to bring your car in.” I dropped my car off and received a call that afternoon with “great news” that the issue was a faulty door latch, the part was in stock and came with a “lifetime warranty.” He told me the cost was $734.00 per door meaning with sales tax the cost would be over $1,500 and I would still have two doors at risk for flying open in the future. I asked how this life safety issue which has failed on countless other vehicles is not covered by the manufacturer nor has there been a recall. He said Volvo has recognized the door latch safety issue and designed a fix. When the door latch fails, this new replacement part, that the consumer pays for, solves the problem. Volvo recognized a safety problem, designed the fix, yet has chosen not to recall the vehicles that have these problems but rather waits until the door latch fails before the consumer must pay to replace it. I arrived the next day to pick up my vehicle, sat down with the service manager who was empathetic, but reiterated this is an issue that has repeatedly occurred. This needs to be addressed and not paid by consumers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Low engine coolent alert started and when we got home we noticed that the coolant had leaked.

It started with the right rear passenger door not opening from the inside or outside of the car. At first you could lock the doors from the inside and then open the door, but now the door will not open at all. My left rear passenger door has started to do the same thing this week. It will only open about 50% of the time. The door handles are in good order, and this is not related to an accident. This is an extremely dangerous situation for my kids! If we were in a car accident or if there was a fire in the car they would not be able to escape. I have attempted to contact customer service, but have not been able to get a hold of them.

Doors do not latch. Started in the winter. Car has to warm up some so far. It might pop open. This is reported all over the internet

In cold weather, doors will not close back once opened. It just bounces back at you. Thought door was closed a few times and it flew open on highway when exiting. My niece was in the back seat. How is this not recalled with multiple complaints on the Volvo forum?

When driving and stop in a traffic light, for example, the Volvo ignition going off and I have to re-start it. The problem is rooted probably in the fuse associated with Volvo's stop/start motor. I found that other models have had the same problem, like the recall#R39574 and the reference safety campaign #15V555000.If the fuse blows in traffic, it could increase the risk of an accident, especially a rear-end collision.

Both of the rear doors fail to unlock and open from the inside or outside. This is a safety issue, as in a fire or accident, I would not be able to remove my children from the back seat of the car.

I have a 2016 XC90, been letting Volvo know of my oil consumption since Feb 2022 when I noticed more oil being used before changes were due! My vehicle failed the oil test performed on 12/6/23 at Volvo on Manchester in St Louis, and now this Volvo extended warranty won’t cover it. Why? Well, I never received anything from Volvo and wasn’t even aware until the service advisor told me to call. A “ticket” was put in with Volvo headquarters on 12/8/23 and they state that I’m out of the extended warranty, yet I NEVER had any opportunity to even get it since I didn’t receive anything! They want to replace where the current leak is, which is $2600, then do another test! This was my first actual oil consumption test! Despite bringing it to my advisor at the time, which I was well within these “extended warranty parameters” such as mileage, my advisor never suggested this test back in 2022. I was just informed in December 2023 there is a Volvo lawsuit regarding oil consumption. Apparently letters were sent out to Volvo customers of this “extended warranty” opportunity to fix the issue, which I never received anything! I was informed by the dealership to reach out to Volvo headquarters, which I have, a case was put in and 24 hours later I received an email stating they would NOT assist as I’m outside of those “warranty guidelines!.” Like I’ve advised them, how is an owner to know of this extended warranty if we weren’t notified!! it will be $2,600 to fix the current consumption THEN they want to do another consumption test to ensure it’s not leaking elsewhere!

Car had a known issue regarding inappropriate oil consumption and was awaiting repair by Volvo dealership. While merging onto highway and accelerating, car lurched, check engine light came on, and shortly after there was a warning regarding reduced performance. The car was maneuvered to the closest exit and parked. During this time, approx 90secs, all major warning lights came on and smoke started coming up from engine. We quickly pulled to the side of the road (was unable to put car in park) and exited the vehicle as smoke was entering the cabin. There was a fire under the engine compartment that quickly engulfed and consumed the front of thr car.

Yesterday I had my vehicle checked at a Volvo Dealership shop for the malfunction of the DIM (driver/driving instrument module, also known as dashboard; I have filed a separate compliant about this common problem.), their diagnosis also found a critical malfunction of the steering wheel module, which needs to be replaced with stalks. This is a potentially very serious safety issue. I'd suggest Volvo to recall this safety issue.

The DIM (driver/driving instrument module), also known as the dashboard, on my vehicle suddenly stopped showing anything (speed, gas or battery charge level, etc.) recently, although there is still power (I could see the background lighting in the dark) and the vehicle can still be driven. This is certainly a severe safety issue. I had my vehicle checked at a Volvo Dealership shop; their diagnosis concluded that the entire DIM needs to be replaced; software update alone won't solve the issue. I shared this issue at a social media site (Volvo XC90 Owners Club at Facebook) and several others said to have had the same or similar issues with the DIM. I'd suggest Volvo to recall this safety issue.

On a travel trip to Seattle, we stopped at few stop, and when my sons tried to exit the rear doors, both would not open. Neither from the inside or outside. Nothing worked. Upon searching, this is a very common issue with the 2016+ models. When inquiring with volvo, it will cost anywhere from 1000-2000 per door to fix the "locking" mechanism which they say can corrode. Ridiculous. This is a major safety issue if passengers can't exit. I've never had a car which a door can't be opened.

I OWNED A 2016 VOLVO XC 90 IN VERY GOOD CONDITION. IN EARLY SEPTEMBER 2023, I TOOK IT FOR AN OIL SERVICE. SHORTLY THEREAFTER, I NOTICED A WARNING LIGHT FOR LOW COOLANT AND WAS SURPRISED THAT I HAD TO POUR MORE THAN A HALF GALLON TO REFILL (THIS SOON AFTER SERVICE). A FEW DAYS LATER, I TOOK THE CAR TO HAVE BRAKES CHANGED AND THEY ALSO NEEDED TO REPLACE AN OIL/AIR SEPARATOR PART. AFTER GETTING THE CAR BACK, IT SAT ON DRIVEWAY FOR WEEK. UPON RETURNING FROM OUR TRIP, MY WIFE DROVE THE CAR AND IT STARTED SMOKING FROM HOOD WHILE ON [XXX] IN CHICAGO, NO WARNING LIGHTS SEEN. SHE WAS ABLE TO TAKE AN EXIT RAMP AND FIND AN EMPTY CURBSIDE SPACE TO PULL OVER. WITHIN MINUTES THE SMOKE TURNED TO FIRE AND VEHICLE BURNED EXTENSIVELY BEFORE THE FIRE DEPARTMENT ARRIVED (~15 MINUTES LATER). THE INSURANCE COMPANY (STATE FARM) DECLARED IT A TOTAL LOSS AND SETTLED OUR CLAIM, HOWEVER WE DO NOT BELIEVE THEY TOOK ANY FURTHER ACTION ON INVESTIGATING THE REASON FOR FIRE. WE BELIEVE THE FIRE WAS LIKELY RELATED TO ISSUE WITH COOLANT SYSTEM. WE NOTICED A PUDDLE ON DRIVEWAY WHERE THE CAR WAS PARKED THAT LOOKED LIKE OIL, BUT IT DRIED QUITE QUICKLY SO WAS MORE LIKELY TO HAVE BEEN COOLANT. ON SEARCHING THE INTERNET FOR FIRE RELATED ISSUE FOR VOLVOS, WE FOUND A FORUM THAT DISCUSSED A SERIES OF FIRES (10-12) FOR 2016 VOLVO XC90 RELATED TO COOLANT SYSTEM ISSUE. APPARENTLY THERE WAS A RECALL FOR THIS, THOUGH APPEARS TO BE FOCUSED ON EUROPEAN DIESEL MODELS. IN DISCUSSING THE ISSUE WITH THE REPAIR SHOP THAT LAST SERVICED THE CAR, THEY INSISTED IT COULDN'T HAVE BEEN OIL RELATED AND MENTIONED PROBLEM COULD HAVE BEEN FROM RODENTS EATING THROUGH WIRES, BUT THAT SEEMS UNLIKELY TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What seems to be a plastic coolant line cracked and is leaking antifreeze everywhere. Found a recall that mentions this but my vehicle is not listed. NHTSA campaign number: 19V308. Volvo's own number for this recall is R29936.

The low coolant warning went off and the turn off engine notification came on. I turned off my vehicle and noticed all the coolant leaking out the bottom underneath the car. I had the vehicle towed to the nearest mechanic and I was given this diagnosis: Found cooling system low, pressure tested and located a slip line that runs from the coolant crossover tube to under the intake manifold. Coolant pipe runs from the crossover pipe down to the engine oil cooler. Volvo has an updated part number due to high failure rate of the component.

I own a 2016 XC90 that was regularly serviced by the Volvo dealer we bought the car from. My son and I were in my car on 08/02/2023 and we were at a stop light and something smelt a little off so my son put his window down to get fresh air. Then, we accelerated when the light turned green. Within 100 yds of accelerating my check engine light when on and simultaneously I lost acceleration. It was clear that something was wrong. I told my son we needed to unbuckle our seat belts and jump out of the car when I could get us safely stopped. We coasted into a parking lot where I found a safe spot to stop. While coasting I looked at my car screen to see if there was oil or other fluid that was low, but there was no indicator of a problem other than the check engine light that had just gone on at the same time as I lost the ability to accelerate. When the car stopped, I grabbed my purse next to me and before we were to the sidewalk the car was engulfed in smoke and then flames. Our lives were at risk within two minutes of the check engine light coming on. This car was on fire in a parking lot of a pediatricians office around other cars with young families inside. It was scary and extremely unsafe for my son and I and many other people who were around the vehicle. Our car received each recall replacement/fix that was identified. This was extremely scary and unsafe, it put our lives and others' lives at risk within 2 minutes. We along with many others called 911, the situation was immediately out of control.

It came to my attention this summer that my 2016 Volvo XC90 has an extensive sunroof drainage problem that has resulted in major leaks in the interior of the car and that has destroyed the electrical system which impacts everything (airbags, speed control, back up camera, object alert warnings, etc. It was impossible to have knowledge of this problem until it was too late (like cancer). Many dashboard lights came on, the car was acting funning, back-up camera did not work, AC worked intermittently, standing water in trunk, headliner water damage, etc. Onboard diagnostic system also not working. I have attached the preliminary report but dealership saying they need to pull up carpets, seats and dash to get to a full diagnosis. Here's summary I put together(Volvo Corp won't really communicate w/consumer). I have photos if needed: I also spent time the last several days continuing to do my research. It takes little more than a google search to understand the widespread sunroom drainage/leak issue with many Volvos. There are too many articles to list, but here is one: [XXX] recalls 127K vehicles due to leak The recall covers 2016 and 2017 XC90 SUVs and S90 sedans Myriad Facebook complaints I also spoke to service managers at various other Volvo dealerships. They have seen and continue to see this sunroof drainage problem and according to them, it is not minor nor unique. They agreed that the first incomplete estimate (~$3,500) that dealership is just that: incomplete. They said there is no way to know extent of the damage until carpets, dash, etc., are removed to see what full damage is but that they often see the need for full body harness replacement. It is special order + requires time to get and considerable labor hours to replace. That can push estimate up to $8,000-$9,000, well above estimate thus far from dealer. And the car will never be the same. Undriveable now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)