NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Acura MDX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY car has 39200. Miles acura mdx 2020 tech package. Has a rod knocking sound. There was a recall number 23v751000 that i was never notified about. I cant drive car under this vondition may harm engine further. Question is this recall still valid even if I was mot informed or does my cars acura/Honda warranty covers repairs or replacement
While driving my 2020 Acura MDX A-Spec at approximately 63,744 miles, the vehicle suddenly lost all engine power without warning while passing through a busy multi-lane intersection. The loss of propulsion prevented acceleration and forced us to coast across traffic lanes to reach the shoulder, creating a significant safety hazard. The engine would not restart. The vehicle was inspected on 3/17/2026 by Lyle Pearson Acura (Boise, ID). The dealership diagnosed catastrophic internal engine failure with the following findings: spun rod bearing in cylinder #6, excessive metal debris in the oil pan, and bearing seizure to the crankshaft. The technician stated the failure pattern is consistent with the rod-bearing defect described in Acura Safety Recall / Service Bulletin 24-001. Although my VIN is NOT currently included in the recall population, the confirmed failure mode matches the known defect. This suggests the issue may extend beyond currently identified vehicles that are included in Acura Service Bulletin 24-001 and NHTSA recall 23V-751. The vehicle has a salvage title from prior cosmetic damage only; no engine, drivetrain, or structural components were affected. The vehicle has been properly maintained with documented service history. This failure represents a serious safety risk due to sudden loss of power in active traffic conditions, increasing the risk of collision or injury. I request NHTSA review this incident to determine whether additional vehicles should be included in the recall and to assess the broader safety risk.
The rear lighting on the left side of the tailgate was accumulating water. Even though it was part of a recall campaign, the period had expired. I had to replace it at my own expense. This could be a broader issue since similar cases may occur for others.
On March 3, 2026 my son was driving our 2020 Acura MDX when we lost power in the middle of an intersection. The following day we had it towed to Montanto Acura in [XXX] where we were told we had a blown engine due to a bad crank shaft and possibly engine bearings. Prior to this the car drove fine with no warning signs. My son who was [XXX] old was at a dangerous intersection and had to wait for help to arrive to move the vehicle out of the intersection. We had to pay to replace the engine a total of 8,747.36 for a used engine. Now fearing for our son's safety we decided to sell the car at a loss and buy him something we can reply on and that won't put him in danger. Although Acura has recalled many engines, our VIN did not come up in that recall, however we have now been affected by the same issue many others had the recall performed on. I have all service records from our dealership to prove the condition. It is unacceptable that a Honda Engine would fail with 105,374 miles and all service work done at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The motor through a misfire code and began making a noise while vehicle was sitting at a red light. Vehicle lost all power and had to be towed. Was quoted my the Acura dealership $9k. Main reason for addressing this concern is because numerous Acura J35 series motors have already been recalled for engine connecting rod issues. While this motor doesn't apparently fall under that recall, odd that it would essentially had the same issue, when it only had 136k miles and has been maintained to factory standards (or better)
The contact owns a 2020 Acura MDX. The contact stated that while attempting to leave a parking lot, the contact was unable to shift the vehicle to drive (D). The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and retrieved information associated with transmission failure for the year and model vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 69,400.
I start getting every kind of warning on my dashboard - Collision mitigation system problem -Auto Crues Control Problem -Brake system Light on - The Car apply brake on the miidle of street/Highway
Add Auto High Beam problem to the above Adaptive cruise control, lane keeping assist, and collision mitigation. Suddenly got several warning popups and persistent warning lights on related to the identified issues. We just replaced the battery a few months ago, and didn't have any of these problems until this week. Now, it happens every time we start the vehicle. We did the Recall software upgrade. I suspect these problems are related to that software upgrade. Many people online report identical problems without solutions. Please advise RE next steps for how to resolve.
During the summer of 2025, the auto idle engine railed to restart while at a stop light. We had to shut off and restart the car. We took it to the car dealer and they did some sort of software update. It happened again in January 2026 while at a stop light off a highway exit ramp. We took it to a different dealer because we were living in a different city at the time. In their computer system, they could see the repair that had been done. They did some sort of other update and submitted it as a warranty repair for Acura (which the other dealer had not done). They noted there was one other repair that could be done, but Acura would not allow them to do both at once and this update usually fixed it. However, it happened again in February 2026. The engine did not restart from auto idle, this time at a stop light toward the beginning of an eight hour road trip back home. Fortunately, turning off the engine and starting it back up worked. We took it back to the second dealer and they did the additional repair authorized by Acura and submitted as a warranty repair. Three incidents of the auto-idle not restarting the engine in less than a year is not acceptable. The car is unrealiable.
The contact owns a 2020 Acura MDX. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle shook abnormally with the check engine warning light illuminated. Additionally, there was an abnormal sound coming from the engine compartment. The vehicle was driven to the residence. The contact stated that while parking the vehicle, the engine seized. The vehicle was towed to the dealer, where it was diagnosed with rod bearing failure and a failure in cylinder #6. The contact was informed there were metal shavings inside the oil pan, and that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,743.
The windshield washer fluid does not come out of the nozzles. On a wintry day, there was a lot of dirt and grime kicked up from other vehicles and I was unable to see out of the windshield and it caused a very dangerous situation. Acura knows this is an issue but does not want to accept responsibility. There is plenty of fluid in the reservoir and I made sure the nozzles were clear of debris. The vehicle has not been inspected by the dealership or anyone else. There are no warning lights.
The front camera mounted under the dash stopped working, prompting all of these systems to fail.
I was at a red light with the idle stop automatically triggered. When the light turned green, and I pressed the accelerate pedal, the car would not move. I looked and saw the car had shifted itself to N (neutral) when it should have stayed at D (drive). I pressed the "D" button to drive but it stayed in N. There was a green light around the N button indicating the selected button. I had to turn off the car, turn on the car two times before the car recognized I wanted to press the "D" button. The screen by the steering wheel had some sort of message but I don't recall what it said. The word "accessory" might have been part of the message. This is absolutely a safety risk for myself and others. I had cars behind me at the green light honking. I had to turn on the hazard lights and wave to them out the window. If the driver before me did not pay attention, they could have hit me. This is the second time this has happened.
Car started to accelerate randomly and 2 seperate occasions while driving, Car started to decelerate / Brake randomly while driving
Intermitted Flashing Dash Lights, Headlights, and Car Alarms. Steering wheel moving up and down. Looks like the same issue as Service Bulleting 21-055.
On December 4th I noticed a rattling sound when I was driving. It worsened when my car would rev above 2RPMs and before shifting. It also would make a terrible grinding sound when I started the car. I had about 1/4 of a tank of gas and thought that maybe that was part of the issue. After filling up, the sound was not as loud, but was still present when I started the car and upon accelerating. I took my car to my Acura dealership on December 5th. Within an hour of having the car they called to tell me that the engine needed to be replaced due to a connecting rod failure. They told me that the car is no longer safe to drive and that the repairs would be required in order to continue to use the vehicle safely. There was no warning sign. My only other concern is that the downshifters of this vehicle have never worked properly. I have mentioned this to the dealership multiple times and even drove the vehicle with their representative to recreate the issue. The car would accelerate and lurch forward upon utilizing the downshift feature. This would also cause the vehicle to over-rev which I am concerned was problematic to the connecting rod failure. Additionally, the vehicle has always made a grinding noise upon starting the engine, but the dealership assured me this was normal. Acura is unwilling to cover the full cost of replacement even though this vehicle has been maintained per the manufacturer's recommendations. There are approximately 90,000 miles on this vehicle.
I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership on the same day to diagnose this, they came back and said it was an internal failure with the camera and quoted me around $2200 to replace and recalibrate the camera. These lights just came on out of nowhere, I had no repairs or modifications with my windshield and there were no accidents of any sort. This appears to be a widespread problem among 2020 Acura MDX vehicles with similar camera modules. A malfunctioning front camera can prevent the vehicle from automatically braking or maintaining lanes, hence increasing the risk of collision. I am requesting that NHTSA investigate the front multi-purpose camera system on the 2020 Acura MDX for potential defect and safety hazard.
While driving my 2020 Acura MDX with 29,647 miles, all AcuraWatch safety systems suddenly failed at once, including Collision Mitigation Braking System (CMBS), Lane Keeping Assist, Road Departure Mitigation, Adaptive Cruise Control, and Automatic High Beams. Multiple warning messages appeared simultaneously. This disabled forward collision warning, automatic emergency braking, and lane departure/lane keeping functions, creating a serious safety risk. The dealer inspected the vehicle and confirmed an internal failure of the multipurpose front camera/radar unit, and recommended replacement of the entire assembly. The repair estimate is 2,200. The dealer stated the component has failed and cannot be repaired. This issue is widely reported by many Acura owners of similar model years, and appears to be a recurring defect. The failure occurred without any impact, damage, or modification. The vehicle is available for inspection. The symptoms began suddenly and all warnings appeared at the same time. Because this failure disables critical collision-avoidance and lane-keeping systems, it presents a significant risk to the driver and others on the road. I believe this should be investigated as a safety defect.
All the sensors are blinking with no damage done to the vehicle no Cruz Control no abs no lane departure and more all sensor is not working
I was driving on the interstate when suddenly the check engine light began to flash and the car lost power. I was traveling at 70 mph and the sudden loss of power caused the vehicles behind me to move into the other lane to prevent rear ending me. While there was no accident, there could have been if the other drivers were not reactive. There was no advanced warning. This could have been deadly for me and my family. I was several miles from home and needed to have the vehicle towed to a mechanic who stated it sounded like a rod bearing and suggested we take it to an Acura dealer. We are yet to have a resolution.
The rear seats for my 2020 MDX are making a loud squeaky noise. The car has all of 47,000 miles and this should not be happening. American Honda wants $4,467 to replace the rear seat that is in a newer car from 2020. I’ve already had to spend over $2,000 last year to replace the drivers seat motor. I’d like to know if this problem is prevalent in the 2020 MDX with other owners? I’d appreciate your insight. Thank you. [XXX] cell [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2020 model Acura MDX is experiencing unexpected engine shutdowns while braking during motion. The issue has been reported multiple times to the vehicle manufacturer and their authorized dealers; however, their responses have been consistently unhelpful and have not resolved the problem. I currently have an open complaint with American Honda Motor Co., Inc. since December 2023 Case Number: 14329512 Additionally, I have found numerous reports online from other owners of the same model experiencing the same issue, as documented here: 2020 Acura MDX Engine Complaints – CarComplaints.com This recurring malfunction presents a serious safety risk, especially in moderate traffic conditions, where sudden engine failure during braking could lead to collisions or injuries.
Electric parking break and emissions light keep popping up. They says it’s the catalytic converter many people having the same issue
The power steering failed while driving, and multiple warning lights came on. This happened in the middle of a busy city street and came very close to causing an accident. When the car was restarted the power steering came back on line but failed again the next day. My wife and I decided it was unsafe to drive and had it towed to the dealer. The dealer told us that the "Wire Harness" failed and the Clockspring/Reel assembly had to be replaced. The total cost was $3,888.91. There were no warning lamps, messages or symptoms prior to the failure. This is definitely a safety issue. The dealer had no explanation of why a component like this should have failed. I contacted Honda and was told that there is no recall on this part and i should make a report to the NHTSA. This was a scary and distressing event. Please look into it and get Honda/Acura to issue a recall.
emission system problem & electric parking brake problem codes came up. Once pulled over vehicle would not disengage the emergency parking brake.
There was an active recall on this car from Acura for the auto start system malfunctioning. When the car auto stops at a signal or stop sign it does not turn back on sometimes. We took the car to Acura 3 times for the same issue and they keep saying that it is fixed but the recall was never fixed. This is highly dangerous in traffic situations when the car does not turn back on when you take your foot off the brake.
Auto idle cuts off idling at stop light but when reengaged stalls the car completely. Must totally restart car before continuing causing back up in intersection and almost being hit. Happened several times, when I forget to turn auto idle off. New battery did not help
At a red light or stop sign, my MDX switches into Neutral without me knowing it. When I press the gas to go, my car won't move. Other vehicles behind me almost hit me as they expect me to go. I can't switch into drive. I must turn off car and then turn it back on. I feel this is very dangerous. This happens about once a week now. The MDX was just in for service and recalls a few months ago. Nothing was noted about the engine on the reports.
Monocular windshield camera failed for no apparent reason on five-year-old car with less than 50k miles. Dealer cost to fix $2k. My concern is there are an many individuals on the Acura MDX forums complaining of the same problem. It appears to be a relatively common but very costly failure on many Honda vehicles that use similar cameras. I believe this is worthy of an investigation, especially since the camera is necessary for many safety related features to function properly.
On multiple occasions, after coming to a complete stop, the engine shut off as designed but then failed to automatically restart when I released the brake pedal or pressed the accelerator. This left the vehicle completely disabled in traffic until I manually restarted it by shifting into Park and pressing the ignition button. This failure is unpredictable, occurs without warning, and poses a significant risk of collision, particularly when stopped at busy intersections or in heavy traffic. I contacted my Acura dealer, who confirmed that this issue is a known concern on 2016–2020 MDX models and that Acura has issued Technical Service Bulletins (such as 23-001 and 23-002) and a warranty extension. However, even after updates, the problem continues to occur, and there is no permanent remedy at this time.
The auto start feature on the vehicle has been failing. When you come to a stop the engine’s start feature enables but when proceeding to start moving again the vehicle stalls out and will not restart right away. The vehicle must sit for about 30secs or after two tries in order to restart up. It has stalled out on me while in traffic on the highway, at traffic lights, stop signs. My most recent experience was me being stuck at an intersection unable to move for an ambulance and firetruck in route to an emergency. This issue has put my safety as well as others at risk many times. I have voiced my concerns many times with the dealership but they state there is nothing wrong with my auto start feature nor any other issues that can contribute to this. Any help with this issues is appreciated.
UKNOWN ACC,LKAS, brake system warning lights intermittently come on. Started around 25000. More persistent now. Dealer advisor checked windshield/wiped over where the camera is and since it was not on at the dealership no problem found. Just stated the camera is funky sometimes. Vehicle has 59000 now. Not sure exactly what components are effected but the safety features of the vehicle no longer work properly such as the breaking warning.
My 2020 Acura MDX is throwing up multiple dashboard warnings related to the camera sensor—involving systems like Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, and Road Departure Mitigation. These systems rely heavily on the Multipurpose Camera Unit mounted near the rearview mirror. I took it to my Acura Dealership Service and they concluded it's the Multipurpose Camera Unit that's causing all these dashboard warnings. They are charging me $1800+ for a new one to be installed. I have researched and googled this issue online, and there were hundreds and hundreds of comments from Honda car owners that have faced this issue, especially Honda and Acura models made in 2019-2020. Many have bought a used camera unit for approx. $150 online and got it installed & calibrated. Others have said that this camera unit is so HOT to the touch since it's located under the windshield. I agree with a lot of these Honda/Acura owners that this malfunction of this camera is a safety issue for the car drivers and others around them since these codes just pops out suddenly making the drivers so nervous during driving. Also, these cameras under the windshield get so, so hot that it could also start a combustible hazard. These units should be encased in a heat-tolerant case/cover and not metal.
I was driving on a normal sunny day when every light on my dashboard came on. I initially panicked thinking my car was going to shutoff while I was driving it. This is in conjunction with the car stalling out when the auto shutoff feature malfunctions. After researching the issue, I realized the safety camera was no longer working and a major concern. A malfunctioning front camera can prevent the vehicle from automatically braking or maintaining lanes, hence increasing the risk of collision. I am requesting that NHTSA investigate the front multi-purpose camera system on the 2020 Acura MDX for potential defect and safety hazard.
The contact's relative owns a 2020 Acura MDX. The contact stated while driving approximately 25-30 MPH, the check engine warning light started flashing, and the vehicle stalled and lost electrical function. The contact stated that the vehicle was only able to be locked manually, and the windows failed to roll up as intended. The driver was able to pull over to the side of the road. The vehicle failed to restart and was in the process of being towed. The dealer was notified of the failure and informed the contact that the earliest availability for a diagnostic test was in 7 days. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
I own a 2020 Acura MDX. The Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stoplight. The vehicle shifted automatically to neutral and would not let me switch to drive. I just recently purchased this car (less than two weeks). Based on what i see online and all the complaints on here , this is a known issue. However when i contacted my local Acura they acted as if they never heard of this issue and they want to diagnose my car at my expense. The mileage on my vehicle is between 31,000 and 32,000. I purchased this vehicle to accommodate my newborn granddaughter. Now, I don't feel like its the safe vehicle its advertised to be. This is a very dangerous thing that is happening, how many complaints need to be submitted before the manufacturer is held accountable.
1. The car accelerates by intself. The accelaration is like "hiccups". When reversing and changing to D gear, it takes longer than usual for the accelarion to take effect. Yes, car is available for inspections 2. It is dangerus because it gets the hiccups even at high speeds. If it is a serious egine problem, which seems like it is, could cause an accident. 3. The car was taken to the dealership for 3 recalls but it got worse after the recalls were fixed. Supposedly the recalls were supposed to fix the issues. We have not taken it back yet. 4. There is no lights or warnings when it does it.
The contact owns a 2020 Acura MDX. The contact stated that on several occasions, while coming to a stoplight, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
When the vehicle stops and the idle auto-start/ stop engages, the vehicle will automatically go into neutral and cannot be restarted until the vehicle is turned off then back on. This has happened at both stop lights and on the highway and almost caused a very serious rear end accident.
connecting rod bearing failure confirmed by independent mechanic. No alerts or warning lights. Problem just showed up and engine started knocking on acceleration.
Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirmation: Problem reproduced and confirmed by authorized Acura dealership. Inspections: Inspected by Acura dealership only. Symptoms: Dashboard alerts immediately after startup stating adaptive cruise control, lane departure warning, and lane keeping assist are unavailable; warnings remain active while driving.
The idle stop feature does not work correctly. A couple times the car did not restart while stopped at a red light. Had to put into park and took about a minute to restart.
On Aug 8th at 3:32pm (81F and sunny), I stopped at a red light with the auto idle engine feature on. When I lifted my foot off the brake to drive the car, the car shifted into neutral and completely shut down and would not restart immediately. I attempted approximately 8 times to restart the car for 3 minutes before it successfully restarted. This poses a significant safety hazard for myself, my children, and others on the road. This is the 6th time this has happened and I have previously filed a NHTSA report # 11533671 with the same issue. Acura has been unable to diagnose and recreate the problem and is refusing to do any further work. It has been brought into their dealership on 3 separate occasions (July 2023, September 2024, August 2025). Prior to this occurring, there were no warning symbols, the car started fine without issue, and the battery has been checked and confirmed in working order.
I own a 2020 Acura MDX. On two separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. Several unknown warning lights were illuminated on the instrument panel. The vehicle shuts off and the I had to manually restart the vehicle after the failure. I have not contacted the dealer yet but based on what I have found here I am not the only one that this is happening too. It is awful to be stopped in rush hour traffic and having people honking at me and potentially be the cause of an accident. The vehicle has not been repaired. The failure mileage was approximately 35,000 and 38,000 miles.
The contact owns a 2020 Acura MDX. The contact stated that the front windshield camera became inoperable. There were unknown warning lights illuminated. Additionally, the control arms failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The windshield was replaced with an aftermarket part at an auto body shop. The control arm was replaced at the local dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.
This is a safety-related defect involving the multipurpose front camera used for Advanced Driver-Assistance Systems (ADAS) on the 2020 Acura MDX. The multipurpose front camera failed without warning, resulting in the simultaneous loss of multiple ADAS safety features, including (but not limited to) Lane Keeping Assist, Adaptive Cruise Control, Collision Mitigation Braking, and Road Departure Mitigation. These features are integral to the vehicle’s active safety systems and driver awareness. The failure required full replacement of the front camera assembly. The total repair cost was approximately $2,300, which I was required to pay out of pocket because no recall or extended warranty coverage was available. This failure creates a significant safety concern because: * The loss of ADAS functions occurred suddenly and without driver fault. * The driver may rely on these systems for collision avoidance, lane control, and adaptive braking. * The vehicle remains drivable, but with materially degraded safety capabilities compared to its certified design. * There is a risk that drivers may not immediately recognize the loss of functionality or may assume partial systems are still operational. After experiencing this issue, I discovered numerous reports from other Acura MDX owners describing identical multipurpose front camera failures, often at similar mileage, with similarly high repair costs. This suggests a potential systemic defect rather than isolated wear or misuse. I respectfully request that NHTSA review this issue to determine whether this represents a safety-related defect requiring investigation and possible recall. Given the role this component plays in multiple safety systems, I believe this issue warrants formal evaluation.
connecting rods came apart, needed a new engine. but outside of the recall
I been having deceleration problem and shut down unexpectedly problem with my Acura MDX 2020 truck. I can be driving my truck normally and out of no where my truck would lose power slow down and eventually shut off completely. I avoided like 5 car accidents with this incident happened to me. I have bring the truck to Acura and they are not fixing my problem.i am scared to dead to drive my own truck. I always drive with my kids in my truck. Please help I don’t know what else to do. This truck is going to get me in a nasty car accident and I can even lost my life. Back in 2024 in September I was driving on 78 on my way to Jersey City, I was driving like 65 miles, my truck slow down lose power and eventually turned off. Someone almost hit me from behind. On Wednesday July 02/2025 I was driving like 20 miles approaching a red light to stop once I press the break pedal my truck completely shuts off. I needed to wait like 1 minute or 2 to turn on. Also on Thursday July 3/2025. I was on my way to the hospital with my kids and my truck turn off completely on a Burger King drive through. That day I took my truck again to Acura to check on it. They told me nothing was wrong with my truck.
There is moisture and water droplets inside outer left taillight
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.