2019 Acura TLX

I am filing a formal safety complaint regarding the execution of NHTSA Recall 24-002 (Connecting Rod Bearing Replacement) by an authorized Acura dealership, and a fundamental safety flaw in Acura’s official Service Bulletin for this recall. My vehicle underwent "Repair #1" under this recall, which involved opening the engine block and replacing the rod bearings due to a factory defect that causes metal-on-metal wear. However, upon picking up my vehicle, I discovered the dealership left the old, dirty oil filter attached to the engine. I reviewed Acura’s Service Bulletin 24-002 and realized the "Required Materials" list explicitly omits a new oil filter for Repair #1. Because dealerships strictly follow this bulletin for warranty reimbursement, they are systematically leaving old filters on engines that just received new bearings. This means old, metal-contaminated oil trapped in the filter is immediately recirculated through the brand-new precision bearings. This procedural flaw directly jeopardizes the integrity of the engine, completely undermining the purpose of the safety recall and putting drivers at risk of sudden engine failure at highway speeds. I have time-stamped video and photographic evidence of my vehicle’s mileage (61,325) and the untouched, original oil filter immediately after returning home from the dealership. Acura Corporate was contacted regarding this procedural negligence and failed to provide a resolution. I am requesting the NHTSA investigate Acura's repair procedures for Recall 24-002 to prevent further unsafe vehicle modifications.

The contact owned a 2019 Acura TLX. The contact stated that while pulling into a detached garage at 3-5 MPH, the vehicle suddenly accelerated through the wall and was hanging out 2/3 of the way. The contact sustained injuries to his head, and medical attention was not provided. The air bag deployed as designed. There were no warning lights illuminated. There was no reported fire. A police report was filed. The building inspector and fire department were on the scene. The vehicle was towed to a tow lot by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 14,500. The vehicle was deemed a total loss.

The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the roadway down a slight embankment. The contact was able to stop and exit the vehicle. The contact saw that front bumper had sheared off and that the right fender and wheel well were crushed. The contact stated that the he could see the right tire suspension and control arms were exposed and fractured. The contact stated that the damage of the left side of the vehicle was not as severe. The contact stated that the passenger side curtain air bag had also deployed. The contact stated that the police were on scene and wrote a report. The contact stated that he was transported by ambulance to the ER. The contact stated that he had bruises and cuts on his right temple and check and swelling, cuts and bruises on the left cheek and left temple and forehead. The contact stated he was released after treatment. The contact stated that the vehicle had been towed to an impound lot. The manufacturer was not informed of the failure. The contact had received recall notice for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 48,000.

Internal failure of front facing camera. This has caused issues with the auto braking abd lane assist. My mechanic recreated the issue and tried to clear the codes but said camera needs replacing. Acura should recall this or compensate people, it is over 1500. Car is only 6 years old

Well, today November 3 , car have 70900 miles, few weeks ago Acura do a replacements, recall fuel, problems, today warning , engine and ( P ) Brake system came on , and i look in the forum of this type of issues with Acuras and some many diferents opinions. To many complaint about this problems with Acura. I am worry that driving the car with this issues ruins the car. But its the only transportation that i have. Thanks

In 2022, my 2019 Acura TLX A-Spec received a warranty engine replacement due to a spun bearing. At that time, recall 23V-751 (connecting rod bearing defect) did not yet exist. Recently, the replacement engine developed a pronounced knocking/ticking noise at idle and during light acceleration. Multiple independent mechanics and an Acura service department confirmed the noise is abnormal and consistent with connecting rod bearing wear as described in the recall. Acura advised that my VIN is not included in the recall because the original engine was replaced. However, the replacement engine was supplied by Acura prior to the recall and may contain the same defective components. The dealership and Acura corporate did not inspect the internal components or verify whether the replacement engine used the revised bearing parts — they only referenced the VIN and engine number to deny recall eligibility. I currently have an open case with Acura, and the vehicle is scheduled for diagnostic inspection. I was informed that if the issue is determined to be related to recall 23V-751, diagnostic costs may be reimbursed, but there is no guarantee. This situation raises concern because my symptoms, timeline, and component failure are consistent with the known defect, yet my vehicle remains excluded from coverage. Given the safety implications of possible engine seizure or loss of power while driving, I am requesting that NHTSA review whether vehicles with Acura-supplied replacement engines should also fall under recall 23V-751. All service records and warranty history with Acura are available for review upon request.

My engine has been replaced under warranty for connecting rod bearings failing before the recall 23V-751 existed. 40,000 miles later it failed again. I have paper work and other information available upon request. The vehicle is currently on it's third short block replaced by Acura. No CEL or anything prior to when the knocking started.

I am writing to formally request assistance with a premature engine failure on my 2019 Acura TLX A-Spec 3.5L (VIN: [XXX] , Mileage: 95k I have consistently followed Acura’s recommended maintenance schedule, as documented by my service history. My vehicle was also serviced under [insert recall number if you have it] at [insert dealer name], as required by Acura, and I have attached records confirming that the recall work was performed. Despite this compliance with all required maintenance and recall service, my vehicle has experienced a serious engine malfunction. This failure appears to be related to the same type of connecting rod bearing or crankshaft issue currently under investigation by the National Highway Traffic Safety Administration (NHTSA Preliminary Evaluation PE25008), which covers the 2018–2020 Acura TLX with the 3.5L V6 engine. Given that: •I have properly maintained the vehicle as recommended. •The recall repair was performed, yet the engine failure still occurred. •NHTSA is investigating this exact issue as a potential defect affecting safety and reliability. I am respectfully requesting goodwill coverage for the full cost of the necessary engine repair or replacement. If Acura is unable to offer immediate coverage, I request that this case remain open and that I be considered for reimbursement should a recall or service campaign be issued as a result of the ongoing NHTSA investigation. I chose Acura for its reputation for reliability, and I trust that Acura will stand by its customers when a serious issue like this occurs. I look forward to your timely response so we can resolve this matter promptly. Thank you for your attention and assistance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle had an engine rod bearing issue before the 1st recall, they replaced part of the engine. My vehicle also went through a starter recall and they also changed the rod bearing with the corrected part that was in for the last recall. Currently, my engine is still having the exact same rod bearing issue which is a safety concern for me. It’s currently at Ed Voyles Acura in Chamblee, GA waiting on a decision from corporate Acura. They will determine if they will pay for the repairs of my vehicle due to an old recall. This is the worse experience I have had with the Acura brand and I have had 3 Acuras in my life time. I think Acura is a beautiful car company with great performance. I would love if this situation would allow me a rental until my vehicle is fixed. Thank you.

I had the stop bearing rod recall performed on my 2019 Acura TLX along with a fuel pump recall. After less than 10,000 miles I am informed that my high pressure fuel pump has failed. When the did the recall on the vehicle they only did the low pressure fuel pump when there is known issue of the high pressure fuel pump failing.

All of Sudden i got Electronic Parking Brake/Emissions System Problem today 08/26/2025 and hence reporting this and quick internet research shows so many people having same issue

This car suffers from the engine and rod bearing recall. I took the car to Park Avenue Acura to complete the recall work. The car had significant damage from the rod bearing issue and the dealership had the car for a month. They replaced the rod bearing, crank shaft, regular fuel pump among other things. Once I received the car, the car failed and became inoperable. This time the high pressure fuel pump became defective. While Acura representative informed me that there is (i) active recall on the high pressure fuel pump (but not on my vin) and (ii) direct impact of replacing regular fuel pump on leading to high pressure fuel pump failure, as my vin is not currently acknowledged, my repairs would not be covered. I would like to request that the scope of the VIN numbers be re-evaluated and secondly the impact of fuel pumps replacement leading to other fuel pump be evaluated such that the recall work can cover both issues related to the rod bearing.

High pressure fuel pump failure. Car not functional and every warning light started to light up. The car just was serviced for rod bearing (entire crank shaft needed replacement) and regular fuel pump recall replacement which took the dealership almost a month to complete. I spoke to Acura representative who indicated that when either of the fuel pump or high pressure fuel pump is replaced, the other pump could fail. I'm not sure why both of the fuel pumps (standard and high) are not both replaced as part of the recall if there is substantial damage as was my case. Also, please note that there is an active high pressure fuel pump recall on my car, just not my vin.

Im not sure what fails but the car wont start after coming to a stop with the auto off function and almost caused an accident because when the light turned green i couldnt take off because the car didnt start up and the car behind me almost hit me. It has happened other times at stop signs and any other stop ive made. I have to press the button my self to start up again. I havent had it inspected because i havent had any time. There are no warning lights on

The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nothing collision accrued with this car

The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.