Audi · Q7 · 2011
4
Recalls
23
Complaints
-
Not Rated
The 2011 Audi Q7 has 4 recalls and 23 owner-reported complaints on file with NHTSA. Most reported issue: visibility/wiper (7 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Remedy Status
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Remedy Status
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Remedy Status
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Remedy Status
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived at a friend’s house to vacuum out the small slivers of glass pieces that fell through the screen. The outside temperature that day was approximately 80°F. The explosion sounded like gunfire and it was very scary. My [XXX] (Nephew) started crying after the incident because it was very shocking to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Bosch CP4 High Pressure Fuel Pump failed suddenly at interstate speed (65-70mph) as I was driving up a hill in 3 lanes of traffic. The car stalled immediately and lost all motive power. I had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing vehicles. I could provide the damaged pump for inspection if needed. It's a common failure of the CP4 design, disintegrating and pushing tiny metal shards throughout the fuel system including injectors. The CP4 has been recalled on many vehicles previously. The problem has been diagnosed by the Audi dealership and confirmed the Bosch CP4 pump failed and destroyed the entire fuel system. The car has been dealership maintained since new and had no warning signs of failure, or lights. It was running perfectly prior to this incident. Because of the location of the incident there was a 5 hour delay in roadside assistance, in which my family sat on the side of the road.
The smell of gasoline out side on the left and the right behind driver seat. Please help me. I searched on YouTube alot of car audi brand recall to fix the issue. They said cracked and leaked the cap of filter fuel pump.
Passenger windshield wiper snapped off. Light rain and also driving at normal interstate speed.
The contact owns a 2011 Audi Q7. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic to be diagnosed. The independent mechanic stated that the high-pressure fuel pump had failed. The contact was informed that the fuel pump, fuel injectors, fuel tank, and fuel filter needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by the dealer. No additional assistance was provided. The failure mileage was 114,000.
Driving on a Saturday evening when it started raining. Wipers automatically engaged, suddenly saw passenger side blade warp then snap off and fly off the to the side of the street causing the driver behind me to swerve almost causing an accident. I pulled over immediately, to retrieve the piece to try and determine what happened. Saw that it just snapped off and flew off without any notice.
2 separate occasions now, the passenger-side windshield wipers have broken off. This is apparently a common incident with some Audi vehicles due to poor manufacturing/design. Audi has not implemented a recall. This is a safety concern as the wipers have broken off while I was driving and could hit another vehicle!
I WAS DRIVING IN THE RAIN WITH MY WIPERS ON, SET ON LOW WHEN THE PASSENGER SIDE WIPER EJECTED ITSELF AND THE WIPER ARM BROKE NEAR THE BASE. TO KEEP MY WINDSHIELD FROM BEING SCRATCHED I HAD TO TURN MY WIPERS OFF ALTOGETHER FORCING ME TO DRIVE IN THE UNSAFE CONDITION OF POOR VISIBILITY. THERE WERE NO SIGNS THAT THE ARM WAS ABOUT TO BREAK OR THE WIPER WAS ABOUT TO COME OFF, THEY DID SO VERY SUDDENLY.
TODAY I HEARD A THUMPING SOUND FROM MY BRAKES AND IT CAUSED MY BRAKES TO MALFUNCTION. AND MY STEERING IS ALSO GOT HARDENED A BIT. IS THERE A RECALL CAMPAIN FOR MY 2011 Q7 CAR FOR BRAKE AND STEERING ISSUE? I'VE FOUND OUT THAT 2012 2013 AND 2017 MODELS HAD RECALLS.
SEAT BACK PANEL FOR BOTH DRIVER AND PASSENGER SEATS CAME OFF DUE SUMMER TEMPERATURE. NOW ELECTRICAL PANELS ARE EXPOSED IF KIDS JUST PULL OFF THE BACK PANEL.
PASSENGER SIDE WIPER ARM HAS BROKEN 3 TIMES. ARM AND BLADE FALL OFF WHEN THE WIPERS ARE OPERATING IN HIGH SPEED.
AFTER STARTING ENGINE, AROUND 20 SECS WARNING COMES THAT RIGHT REAR BRAKE NOT WORKING, RIGHT REAR PARKING LIGHT NOT WORKING. BUT THERE IS NO ISSUE WITH BRAKE LIGHTS OR PARKING LIGHTS. PHYSICAL INSPECTION SHOWS IT WORKS JUST FINE.
I PURCHASED A NEW AUDI Q7 S-LINE IN 2011. MULTIPLE REPAIRS AND RECALLS DURING AND AFTER WARRANTY PERIOD. ELECTRICAL IS PARTICULARLY PROBLEMATIC. CHANGED FIRST SENSOR DOOR HANDLE IN 2014, UNDER WARRANTY. NOW, WITH JUST OVER 70,000, ALL FOUR HANDLES FAILED, HAD TO REPLACE NEW BATTERY AND ALL FOUR HANDLES, TOTAL COST OVER $2,500. CLEARLY A MANUFACTURER DEFECT AND IF YOU SEARCH YOU'LL FIND MULTIPLE COMPLAINTS ABOUT THE PROBLEM, SO I CALLED AUDI CUSTOMER SERVICE. THE CAR WAS ALWAYS DEALER-MAINTAINED AND REPAIRED, WITH ALL RECORDS, BUT THEY'VE BEEN "RESEARCHING MY INQUIRY" FOR OVER A MONTH NOW WITH NO DECISION. NOT WHAT I WOULD HAVE EXPECTED OF A "PREMIUM" CAR BRAND. RECOMMEND THEY ISSUE A TSB
FUEL PUMP RECALL RUBBER BAND FIX IS INADEQUATE. MY MODEL GOT REPAIRED LAST YEAR FOR THE RECALL. THIS REPAIR IS INADEQUATE AND PUT MY FAMILY'S SAFETY AT RISK. THE GASOLINE MELTED THE RUBBER BAND AND LEAK. WE STARTED SMELLING GASOLINE INSIDE OUR VEHICLE AND WHILE THE VEHICLE IS PARKED IN OUR GARAGE.
POSSIBLE IGNITION SWITCH ISSUE: I WAS DRIVING ON THE HIGHWAY AT AROUND 70 MPH WHEN THERE WAS CLICK SOUND ACCOMPANIED BY LOSS OF POWER, BRAKES DIDN'T FUNCTION PROPERLY, STEERING WHEEL BECAME INCREASING HARD TO MANEUVER. I WAS ABLE TO BRING TO A STOP BY THE SHOULDER. I NOTICED THAT THE IGNITION SWITCH HAD GOT TURNED OFF. I TURNED THE IGNITION AND THE CAR STARTING WORKING AGAIN. VERY SCARY!
THE HAS BEEN A LOT OF INCIDENT THAT AN AUDI Q7 RIGHT WIPER BLADE CAN SNAPPED OFF AND CAN HIT ANOTHER CAR OF PERSON WHILE DRIVING IN A HIGHWAY. I WAS DRIVING LAST NIGHT AND LUCKILY SLOWED DOWN ABOUT TO MAKE A TURN WHEN ALL OF A SUDDEN MY PASSENGER WIPER ARM JUST SNAPPED IN HALF. IF I WAS DRIVING FASTER AT THAT TIME, THAT COULD HAVE WENT FLYING AND HIT ANOTHER CAR BEHIND ME. THE WIPER ARM IS METAL AND THE END WHERE IT SNAPPED IS SHARP. WHEN I SEARCH THE INTERNET, IT SEEMS LIKE THIS IS A COMMON PROBLEM WITH THIS MODEL CAR AND AUDI IS NOT DOING ANYTHING ABOUT IT AND WAITING FOR SOMEONE TO GET HURT FIRST. FORUM THAT I FOUND OF SIMILAR INCIDENTS. HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q7-DISCUSSION-112/PASSENGER-SIDE-WIPER-ARM-BROKE-COMPLETELY-OFF-2895850/
THE WIPER ARM BROKE OFF FROM THE MOUNTING ASSEMBLY AT THE BASE. CONDITIONS WERE MEDIUM RAIN. TEMPERATURE APPROXIMATELY 50 DEGREES (F). DRIVING AT LEGAL HIGHWAY SPEED OF 55 MPH. THERE WAS NO OBJECT COLLISION. IT SIMPLY SNAPPED, LEAVING ONLY THE DRIVER WIPER FUNCTIONAL.
TL* THE CONTACT OWNS A 2011 AUDI Q7. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED FUEL ON SEVERAL COMPONENTS UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SPRAY DERIVED FROM A FAILED OR FRACTURED FUEL INJECTOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V019000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE ELIGIBLE FOR A FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THIS COMPLAINT PERTAINS TO AUDI'S ADBLUE (NOX) SYSTEM. THE NOX SENSOR FAILED, WHEN THE CAR IS DRIVING OR STATIONARY. THE WARNING ALERT STATES THE CAR WILL NOT START WITHIN 600 MILES. THE NOX SENSOR MUST BE REPLACE; OTHERWISE, THE CAR WILL NOT RUN DUE TO THE SOFTWARE LOCK OUT TRIGGERED BY THE SENSOR. I AM FORCED TO REPAIR THE CAR DESPITE THE FACT THE TDI ADBLUE SYSTEM NEVER WORKED PROPERLY AS ADVERTISED BY VW/AUDI. IN MY VIEW, VW/AUDI SHOULD REPLACE THE SENSOR OR VW/AUDI SHOULD OFFER A REIMBURSEMENT FOR ANY COST RELATED TO THE TDI ADBLUE SYSTEM THAT OCCURRED WHILE THE COURT CASE IS PENDING.
THIS COMPLAINT PERTAINS TO AUDIS ADBLUE(NOX) SYSTEM. WE RECIEVED A FAULT ON A ROAD TRIP. IT STATED CAR WOULD NOT TURN ON WITHIN 600 MILES. IT STARTED TO COUNT DOWN. AFTER 3 DEALERSHIP VISITS THEY INFORMED ME THAT THE FIRST PART TO REPLACE IS A NOX SENSOR TO THE COST OF 1300 DOLLARS. I REFUSED AS I DIDN'T HAVE THAT AMOUNT. SO NOW I HAVE A CAR THAT CANT BE DRIVEN BECAUSE IT WONT TURN ON AND COMPLY WITH FEDERAL EMISSIONS. I FEEL THAT IF THERE IS A PART HAVING TO DO WITH FEDERAL EMISSIONS THEN AUDI SHOULD HAVE TO BE FORCED TO REPLACE IT LIKE THEY WOULD A CATALYTIC CONVERTER. OR NOT DISABLE THE VEHICLE IN CASE I'M IN THE MIDDLE OF NOWHERE!!!!!! AUDI SHOULD REMOVE THAT PROGRAMMING, GIVEN THE FACT THAT IN A STATE OF EMERGENCY I WOULD APPRECIATE THE ABILITY TO CONTINUE DRIVING FOR MONTHS OR YEARS(IF NEED BE) IF THE COUNTRY IS LACKING INFRASTRUCTURE. ANOTHER SCENARIO WOULD BE IF I DECIDE TO DRIVE ALL THE WAY TO THE SOUTHERN TIP OF SOUTH AMERICA. I WOULD HATE FOR MY CAR TO BE STRANDED BECAUSE OF A NOT SO CRITICAL ISSUE.
Showing 1–20 of 23 complaints
The 2011 Audi Q7 has 4 recalls recorded by NHTSA.
NHTSA has received 23 owner-reported complaints for the 2011 Audi Q7.
NHTSA has not published a safety rating for the 2011 Audi Q7.
The most commonly reported complaint categories for the 2011 Audi Q7 are visibility/wiper (7 reports), fuel/propulsion system (4 reports), unknown or other (3 reports).
Yes. NHTSA has 4 recalls on record for the 2011 Audi Q7. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.