NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 BMW X1. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I was driving on the highway and all of my dashboard lights began to flicker, my windshield wipers came on and my doors began to lock and unlock then the car shut off while I was driving.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that after shifting to park(P), there was white smoke coming from under the hood, with a burning plastic odor. No warning light was illuminated. The contact stated that there were no authorized dealers close by. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,850.
Vehicle: 2014 BMW X1 xDrive28i Incident Date: 11/21/2025 Location: Interstate highway in Wisconsin Description of the Issue: My husband was driving our 2014 BMW X1 xDrive28i when he was involved in a front-end collision at approximately 40 mph. He struck the rear of another vehicle with the front passenger-side portion of the BMW. Despite the force and angle of the crash, neither the driver airbag nor the passenger airbag deployed. Immediately after impact, heavy smoke began coming through the dashboard vents within seconds, and the vehicle caught fire within approximately one minute. The entire front of the vehicle was destroyed by the fire. The airbags never deployed at any point, including during the fire. We believe this represents a serious failure of the airbag system or the crash sensors. A collision at this speed and angle, followed by catastrophic fire, should have triggered airbag deployment. This creates a significant safety risk for the driver and any passengers. What Happened to the Occupant: The driver experienced impact to the chest and upper body that likely would have been mitigated by airbag deployment. He required medical evaluation. Why We Are Reporting: We want to notify NHTSA of this potential airbag system failure, as it may indicate a defect affecting additional BMW X1 vehicles. We are requesting that the incident be reviewed to determine whether: The frontal crash sensors malfunctioned The airbag control module failed Wiring or electrical issues prevented deployment A previously unknown defect exists in this model This was a dangerous failure of a critical safety system. There was no prior airbag warning light or malfunction indicator before the crash. The vehicle is a total loss and is currently with our insurance company. We will request the airbag control module (ACM) and crash data from the insurance inspection. The vehicle has not previously been involved in an airbag deployment. The vehicle had up-to-date maintenance.
Car was taken in for service for a water pump recall. When I receive the car back there is a radiator photo on the dashboard as if there is low coolant. After returning the car to BMW they are stating that the water pump part that was fixed has nothing to do with why there is now a coolant leak from the back of the radiator. The fuel leak is coming from the fuel pump.
I believe there is a class action lawsuit for timing chains and oil pumps on BMW years 2012-2015 with N20/N26 engines. My vehicle is an exact match for this recall but it dos not show for BMW or even on your website. How do I proceed with this matter since it is something that I should not have to pay for. Can you please advise further.
The contact owns a 2014 BMW X1. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud sound and then the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
The brakes have been replaced also rotors now I am removing pads again in the front less the 6 month noise. The whole radiator system was replaced and I had to remove the new expansion tank again along with 2 holes air bag light came on but went out so did the brakes light I do not there's no ground to this vehicle what so ever there also electric issues.
The contact owns a 2014 BMW X1. The contact stated that while driving at an undisclosed speed, the temperature indicated that the engine was overheating before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The engine temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
recall 24v-608 open for extended period and no remedy available from BMW yet
I'm concern because the car was smoking
I'm concern because it started leaking coolant
The contact owns a 2014 BMW X1. The contact stated while starting the vehicle, there was a significant amount of smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a coolant leak was found. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
UNKNOWN There is an open recall on this vehicle in which no remedy has become available. I called the BMW dealership today, 1/3/2025, and they told me i will just have to wait. This recall has been out since August and I am worried of potential trouble in the future, causing fires or other dangerous situations.
The contact owns a 2014 BMW X1. The contact stated that upon starting the vehicle, the vehicle started rocking. Additionally, an oil change was performed on the vehicle twice within a month. The service engine warning light was illuminated. The contact received notification of NHTSA Campaign Number 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the resident. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact stated that while parking the vehicle, there was smoke coming from under the hood. In addition, the contact noticed smoke inside the vehicle. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the repair was unavailable. The contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal burning odor coming from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.
The contact owned a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle and noticed that smoke was coming from the hood of the vehicle with the coolant warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
While driving home, I noticed smoke coming from under the hood. When I turned the car off the smoke was billowing and coming into the car through the ventilation system. I came back to the car a while later and saw that the hood had a large round burn mark and all non-metal parts connected to the engine were melted. The car is currently inoperable. I called the BMW dealership that provides maintenance for my car and they told me of recall but said they didnt have a remedy at this time.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact stated that while parking the vehicle, the vehicle jerked abnormally. The contact stated that the seat belt warning light illuminated; however, the seat belt was securely fastened. Additionally, the contact stated that the front headlight bulbs were replaced; however, the following day the bulbs were blown. The contact stated that the alternator was replaced in September 2024. The contact stated that she was afraid to drive the vehicle because of fear that the vehicle would overheat and blow up. In addition, the contact stated that unknown warning lights were previously illuminated. The contact stated that the vehicle had been taken to the dealer several times due to the failures. The contact stated that a dealer performed a multi-inspection of the vehicle, however the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 46,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact stated that coolant was leaking from the vehicle with the engine light illuminated. There was smoke coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to an unknown local dealer, and the contact was informed that parts were not available. The vehicle was taken to an independent mechanic who replaced the brake pads. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the fuel pump had been replaced twice. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My coolant light came on and my car now hesitates. I contacted BMW of Tulsa and they said they do not have a remedy for my recall. I am afraid to drive my car due to the risk of catching fire and other mechanical issues related to the recall.
The contact owns a 2014 BMW X1. The contact stated upon attempting to turn off the vehicle, the vehicle failed to turn off. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where unknown fuses were disconnected, and the vehicle turned off. The mechanic determined that the failure was due to the ECU overheating. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V087000 (Electrical System); however, the VIN was not included. An unknown dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 BMW X1. The contact stated that while driving at various speeds, the vehicle hesitated with the radiator fan running at high speeds. The contact pulled over and allowed the engine to cool down before restarting the vehicle and continuing to drive. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and DTC: 348A, 387F were retrieved. The contact stated that the thermostat was replaced; however, the failure persisted. The check engine warning light remained illuminated. The vehicle was diagnosed a second time and the contact was informed that the water pump and thermostat needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.
We had a bad coolant leak starting at 96,670 miles. We took our vehicle into our local repair shop, they fixed the coolant reservoir but the leak still persisted. We were told we would need a whole new water pump and housing unit however they couldn’t fix it due to not having sufficient resources. After the leak started our vehicle has started acting up electronically (examples: seatbelt warning going off without anyone in the seat, overhead lights turning on while driving, ect)
The contact owns a 2014 BMW X1. The contact that while at a stop light and attempting to accelerate, the vehicle stalled. The contact turned off and restarted the vehicle and was able to continue driving. The contact also stated that the vehicle needed to be restarted with the brake pedal depressed to determine if the vehicle was in drive. The contact stated that the vehicle only reversed after restarting the vehicle. The contact stated that the check engine and the bright yellow gear with an exclamation mark which meant that the power train was going into LIMP Mode warning lights were illuminated. The vehicle was taken to the dealer for a diagnostic test. The dealer retrieved an unstated fault code related to the battery and replaced the stick shift harness; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.
WARNING LIGHTS AND ALARMS KEEP GOING OFF IN MY CAR! The car was sold to mf like this by Carvana and these problems are not listed in the car fax’s!
The contact owns a 2014 BMW X1. The contact stated while driving at an undisclosed speed, the service brake warning light and the air bag warning light illuminated. The vehicle was taken to Pep Boys where it was diagnosed and produced code: P2402 indicating that the (EVAP) module failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2014 BMW X1. The contact stated while starting the vehicle, there was a cloud of blue and white smoke coming from the engine. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact related the failure to TSB: SI B11 16 15 (Smoke from Exhaust when Starting a Cold Engine); however, the vehicle was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 107,000.
The contact owns a 2014 BMW X1. The contact stated while driving 65 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle, but the contact heard an abnormal sound coming from the vehicle. The vehicle was towed to the dealer and the dealer stated that the oil pump and timing chain had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the warranty would not cover the repair. A case was filed. The failure mileage was 121,000.
Whiles driving on the highway, the car shifted to neutral. I pulled over to the shoulder and tried to start the car, but it won't start. I had to have it towed.
Back panel of sunroof shade comes off track and may get stuck inside the headliner, generally due to adhesive failure or broken clips. Seems to be a common issue for this year/model. Can cause car to reach unsafe temperatures in warm climates with shade stuck open. Can also cause shade to fall down and obstruct driver’s view. Warranties generally won’t cover repair since it is not a motor failure.
Brake vacuum pump brake pedal is too low
The contact owns a 2014 BMW X1. The contact stated that while the vehicle was being operated, there was smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was later taken to a local dealer for a second opinion, but the diagnostic result was not provided. Upon further investigation, the contact related the failure to Emission Recall: 20E-A01, and NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 BMW X1. The contact stated that while driving approximately 30 MPH and attempting to slow the vehicle, the braking system suddenly failed and the brake pedal extended to the floor. The driver was able to pull over and stop the vehicle but the braking distance was extended when depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that a hose leading to the brake booster had failed and needed to be replaced. The hose was replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 88,000.
component: headlight covers, fogged risk: significantly reduced headlight illumination confirmed: Fields BMW service Winter Park Florida inspected by Fields BMW service Winter Park Florida No warning lamps/messages/other symptoms Message sent to email: bmwgenius@bmwusa.com -- "2014 BMV X1 headlight covers are fogged. "This safety concern has no solution besides buying $2,000 new headlight covers. This according to local dealer, Fields BMW Winter Park, Florida. "I believe this is a safety concern that should be remedied by BMW at a reasonable cost."
I believe manufacturers are suppossed to provide replacement parts for 10 years. It appears BMW is circumventing this law by makinig it harder and more expensive to get replacement parts before ten years has passed by making owners purchase unnecessary parts as an assembly. First case with my BWM X1- The inside door handle has a snap-in plastic cover coated with a rubber/plastic compound that deteriorates over time into a gooey substance that comes off onto your hand when entering or exiting the car. The dealer requires owner to purchase the whole door panel costing well over $1,000 not including the labor. The part itself can be purchased on eBay from China for approximately $16. Snaps on. Second case is for my BMW 2011 335i convertible. The dealer ran the car through their car wash and one piece of the convertible hardtop trim (plastic) broke. The dealer told me I had to pay over $680 (after discount) for a set of 6 trim pieces even though I needed just one. BMW used to sell the individual parts, but now they don't. IN addition to the parts, I'd have to pay to have the body shop paint the parts and then the labor to install them. Almost $1,000 to replace one plastic part not worth $25. Kit PN 54-37-5-A19-AA4, part I need was PN 54377184037. Second incident just happened this week. Although my 335i is now 10 years old, they were selling the kit several years ago, long before the ten years were up. They are deliberately forcing people to not repair their vehicles by pricing the parts so high that the owners can't afford it.
I reviewed the safety recalls for my specific vehicle however, I don’t see anything about the brake recall. On my vehicle service history report, I don’t see any repairs made in relation to the recall. The recall notice specifically identifies 2013/14 BMW X1 SAV. I’m concerned because I have had brake problems for a year now that my service center can’t seem to figure out the cause of. I’m worried my vehicle may have been missed somehow, and the symptoms I’m experiencing are very dangerous, even if not recall related. I am more than happy to present the vehicle for inspection at your convenience.
Driving down I-89 in Vermont, just South of Montpelier, we were driving at highway speeds toward a construction zone, suddenly, all of the power to the car cut out. There was no warning, no lights, no “bing bong” of the car to let us know there was an issue, it just stopped. We had less than 10 seconds to make a decision. When the car lost power, We had no power brakes or steering. We were in the section with concrete barriers on both sides and no shoulder. This is the most dangerous situation I can think of. We noticed an on ramp merge lane just ahead and managed to coast into it just in time to loose all momentum before the steep hill. The car had been in for service less than a month prior. When I had it towed to the Automaster, they told me that it could be the timing chain. We found out later that the timing chain is known to be faulty in these engines (though we were not informed of this earlier). We learned (by searching on line) there was a class action law suit and that these engines are known to have this problem around 100K miles. I was told that I have to spend $1500 to determine if it is the timing chain and if so, It will only be covered "maybe up to 50%" by the warranty. The cost of a new engine is $15,000 and I just paid off my loan on the car the day before we left for vacation. If this problem is known to BMW Of North America, why is this not a recall item? We were put in a very dangerous situation and if our kids or my clients were in the car at the time, it could have turned out very differently. We were very lucky, but this is a really dangerous situation to be in, for a car that is less than 7 years old and under 100K miles that has been maintained diligently. We feel this should be a safety recall item that BMW should be responsible for. Timing chains should not brake like that. I have never been so terrified and felt so out of control in a vehicle before. No one should have to go through that.
TWICE THE SHIFT GEARS SUCH AS PLACING CAR IN PARK OR DRIVE, IT FROOZE UP TWICE ONCE IN THE CARE OF THE SERVICE CENTER AT CARMAX AND 2ND TIME BACKING UP FROM MY HOUSE AND THE CAR SHIFT WOULDNT GO INTO TO DRIVE MODE , MY HUSBAND HAD TO PUSH CAR INTO DRIVE WAY. IT WAS IN MOTION IN REVERSE AND BACK UP ONTO THE CITY STREET AND IT WOULDNT MOVE TO DRIVE
BMW HAS REPORTED AND EXTENDED THE WARRANTY FOR A TIMING CHAIN AND OIL PUMP DRIVE CHAIN. I HAVE SEEN SEVERAL POSTS ONLINE THAT SAY THE ENGINE FAILED COMPLETELY. WHAT I DO NOT UNDERSTAND IS WHY THIS HAD NOT BEEN A RECALL. I HAVE SEEN OTHER MANUFACTURERS RECALL CARS, RECENTLY ONE EVEN SAID THAT IT MAY HAVE TO REPLACE THE ENGINE BECAUSE OF POTENTIAL FAILURE. WE DON'T HAVE A LOT OF MILES ON THE CAR AND IT HAS BEEN MAINTAINED BY OUR DEALER BUT AM REALLY CONCERNED ABOUT FAILURE ON A HIGHWAY. I AM SORRY, I HAD TO PUT A DATE BELOW IN ORDER TO GO TO NEXT PAGE.
CHECK ENGINE LIGHT CAME ON - CODES SET FOR FUEL LEVEL SENSORS AND ENGINE THERMOSTAT AND SENSOR. I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON NEVER RAN VEHICLE OUT OF GAS AND ALWAYS SERVICED AT THE DEALER. HAD TO REPLACE BOTH FUEL LEVEL SENSORS, FUEL PUMP KIT AND THERMOSTAT
2014 X1 X28I W/ N20 ENGINE, 3/2013 PRODUCTION DATE, 6/2013 IN-SERVICE DATE, 86K MILES, BOUGHT AS CPO. HAVE MAINTAINED PER CBM, ALMOST EXCLUSIVELY AT DEALER. AS A "CLASS VEHICLE" OWNER, I HAVE RECEIVED NOTIFICATION OF THE CLASS ACTION LAWSUIT SETTLEMENT REGARDING THE TIMING & OIL PUMP CHAIN SYSTEMS ON THE N20/N26 MOTORS. STARTING TO HEAR THE TIMING/OIL CHAIN WHINE, BUT THIS IS A DIFFICULT THING TO QUANTIFY. HAVE NOTICED TIMING CHAIN CAN BE QUITE SLACK AS OBSERVED THROUGH THE OIL FILL CAP. TOOK TO DEALER, THEY LISTENED BUT SAID "NOTHING HEARD AT THIS TIME." REFUSED MY REQUEST TO ENDOSCOPE FOR DEBRIS THROUGH OIL DRAIN PAN OR FILL CAP, WANTED SEVERAL HUNDRED $$ TO CHECK VIA OIL LEVEL SENSOR PORT INSTEAD. ALSO WANTED ANOTHER SEVERAL HUNDRED $$ TO CHECK TIMING CHAIN TENSION, AN EXCESSIVE FEE FOR 30 MINUTES OF LABOR. QUOTED ME NEARLY $6K FOR UPGRADING THE TIMING AND OIL CHAIN SYSTEM PARTS PER THEIR TSB, AND SAID IT WOULD NOT BE SUBJECT TO THE COST SHARING TERMS OF THE LAWSUIT SETTLEMENT. VERY FRUSTRATING TO NOT GET BETTER SUPPORT FROM A LUXURY BRAND FOR A KNOWN AND ACKNOWLEDGED PROBLEM. IT IS OBVIOUS THEY ARE ENCOURAGING THE OWNER TO WAIT UNTIL THE PROBLEM GETS "BAD ENOUGH", BUT BY THEN THE CLOCK MIGHT HAVE RUN OUT, AND MUCH MORE DAMAGE AND DANGEROUS SITUATIONS ARE MORE LIKELY TO OCCUR. THIS IS NOT A NICE WAY TO TREAT YOUR CUSTOMERS, BMW. I'M SURE YOU DON'T WANT YOUR AIRCRAFT MECHANICS THINKING ABOUT MAINTENANCE THE SAME WAY, DO YOU?
COMPLETELY OUT OF THE BLUE AT 82,000 MILES, MY 2014 BMW X1 WOULD NOT START. MY MECHANIC DIAGNOSED THE PROB AND MY ENGINE WAS DEFECTIVE, AS IT WAS MADE WITH A PLASTIC TIMING BELT COVER, WHICH DEGRADES OVER TIME & DESTROYS YOUR ENGINE BETWEEN 70-85K MILES. THERE WAS A CLASS ACTION LAWSUIT WHICH ENDED 2 YEARS AGO, WHICH REQUIRED AN EXTENDED 7YR/70K WARRANTY. THERE IS ALSO NO PREVENTATIVE MAINTENANCE PLAN FOR THE TIMING CHAIN AND THEY ARE APPROXIMATELY $3-13,000 EACH. THIS DEFECTIVE ENGINE WAS OUT IN SUPERCHARGER BMW ENGINES BETWEEN 2014-2017. I PERFORMED EVERY OIL CHANGE & PM ON MY VEHICLE AND IT JUST DIED, WHEN I WAS OPERATING THE VEHICLE ON THE FREEWAY. I'M STILL DRIVING A 2000 BMW Z3 WITH 168K MILES. THEY SOLD ME AN ENGINE THEY KNEW WOULD FAIL AND THEY WILL NOT HELP ME REPAIR MY CAR, BECAUSE IT'S OUT OF WARRANTY. I WAS ALSO TAKING IT TO BMW SERVICE CENTERS FOR SERVICE AND IT WAS NEVER MENTIONED ABOUT THE TIMING CHAIN WEARING OUT. VERY DISMAYED & DISAPPOINTED. I COULD HAVE BROKE DOWN ANYWAY AND BEEN UNSAFE.
TOXIC MOLD IN VENTILATION PLUMBING. MAKES ALL OF US SICK IF WE TURN ON AC, HEAT, OR DEFROST. AS A RESULT CAN'T SEE OUT OF WINDSHIELD WHEN IT GETS FOGGED UNLESS WE ALL WANT TO GET SICK. MECHANIC IS STATING THERE IS NO SOLUTION FOR THIS. HE HAS CONSULTED BMW DEALERSHIP MECHANICS AND THEY ARE STATING THE SAME INFORMATION. THE ONLY SOLUTION GIVEN WAS TO REMOVE THE ENTIRE DASH, ALL VENTILATION PLUMBING AND HAND CLEAN IT. HOWEVER, THE PROBLEM WILL COME BACK.
2014 BMW X1 TRANSMISSION MOVES FROM DRIVE TO PARK WHILE IN MOTION. NO WARNING LIGHTS COME ON AFTER OR BEFORE THE OCCURANCE. WHEN ENGAGING REVERSE OR DRIVE GEARS ON THE CAR, THE TRANSMISSION WILL LOCK BRING THE CAR TO AN ABRUPT STOP. THE CAR CANNOT BE STEERED IN ANY DIRECTION TO MOVE IT OUT OF HARMS WAY. ONCE THE CAR GOES TO PARK POSITION, I CAN MOVE THE HANDLE TO RE ENGAGE A GEAR. THE CAR MOVES SLIGHTLY THEN TRANSMISSION FREEZES FORCING IT BACK INTO PARK. I WILL TURN THE CAR OFF AND TRY TO ENGAGE THE TRANSMISSION REPEATEDLY AND SOMEHOW THINGS GET MOVE. THE LAST TIME THIS OCCURRED I WENT ONLINE, AND FOUND INFORMATION ABOUT RELEASING THE TRANSMISSION. IT INVOLVES AN NUMBER OF STEPS, AND SO FAR WORKS. THE LAST TIME THIS HAPPENED I BLOCKED AN INTERSECTION FOR SOMETIME BEFORE BEING ABLE TO FOLLOW THE STEPS I FOUND ONLINE TO GET THE CAR DRIVING. THIS IS AN EXTREMELY SCARY SITUATION AND DANGEROUS IF NOT DEADLY FOR ME AND OTHERS ON THE ROAD. THE CAR WILL GO TO THE DEALERSHIP THIS WEEK, AND I'M DRIVING A RENTAL NOW. I AM REPORTING THIS TO YOUR AGENCY, AS I HAVE NOTICED OTHER BMW X1 OWNERS HAVE NOTED THE SAME PROBLEM. WHEN A CAR MOVES FROM DRIVE TO THE PARK POSITION WHILE IN MOTION,IT IS A BAD SITUATION. PLEASE NOTIFY ME REGARDING THIS COMMUNICATION. THIS HAPPENED ONCE IN 2015, 2018 AND 4 TIMES IN OCTOBER 2020.
Data synced from NHTSA on May 4, 2026