2013 BMW X3 Complaint Log

Driving on the highway, low oil pressure light came on, indicating to slow down. Pulled over to shoulder and as I try to move again, Drivetrain malfunction sign came on. Car engine stalled. Would not restart. Was told by mechanic that catatrophic engine failrue occured and needed to replace engine entirely.

ON 9THSEPT'2021 when my wife driving back from work she got " drivetrain malfunction msg on the screen, she pulled over and called me, i was there in 15mins and did try shut off the engine for few mins and start, it didnt go in 2019 i got the same msg and SUV stalled in the middle of road, i stopped the engine waited for 2 mins and restarted, the msg was gone. when we towed the vehicle to BWM-Shrewsbury, he said we need to replace the engine and its going to cost close to $18000 and said he'll try to work with BMW corp long story short i ended up trading the vehicle for low cost and got a new one as the dealer left no choice

I was driving on the highway and took my exit and the car suddenly stopped with the message "Drivetrain malfunction. Drive moderately." After this, the car would not move even with the engine on. It was as if the it was stuck in one gear and wouldn't move to "Drive". I turned the car off and back again. At this time, the car started to sputter after it started. Then, I let it stopped the engine for about 20 minutes. When the problem happened, the check engine light came on. After 20 minutes, I started the car again and I was able to drive it and the check engine light went away. However, since I had to go back on the highway, I was concerned about driving as it might stop suddenly on the highway and create a major accident. As per google, this seems to be a common issue with BMW X3's. The company should recall and repair such an incidence from happening.

April 22, 2021 (87181 Odometer Out) Virginia Inspection. Passed. Recommended replacement of front rotors and brake pads. July 22, 2021 (87989 Odometer Out) Oil Change, tune up if needed, front rotors and brake pads replaced. Did not reset vehicle computer: hood light as well as brake light came on over the next week. August 5, 2021 Brought back to repair shop. Computer reset (88148 Odometer Out). Aug 13, 2021 Driving approx 45 miles per hour when the engine cut out, I narrowly pulled over but not quite out of the road--error message: Drivetrain Malfunction, "Drive Moderately. Maximum drivetrain out put not available. Consult Service Center." Dangerous section of road, traffic, extremely hot and humid, with thunder storms. Turned the car off and tried to start, error message flashed, "No service since 2015." Towed first to repair station who performed the recent maintenance on the vehicle. They did not look at the vehicle until several days later. When they did, they informed it was the camshaft position sensor. And further, that the sensor would have to be replaced (@$700) so that the car could start and then they would recheck for the problem. Without a car for several weeks. August 17, 2021 had the car towed to a shop suggested by a neighbor. There, the owner/mechanic stated that he could see glimpses of the "guide" (timing chain), that it was broken and suggested I have it seen by a BMW-specific shop to make the repair. I located a shop in Winchester VA and had it towed there. Confirmed it was the timing chain. 10/19/21 Picked up. Total charge: $3796.19. I found that this was a known issue and the owner confirmed. However, the fix was only extended to 7 years/70K miles. I bought this car from a dealer in 2015. I was never informed of this known issue; not from the Dealer, the service shop, or BMW notification(s) via email or other. The break down and the multiple negative impacts caused could have been avoided.

More frequent drive train errors and loss of power. Cause defective timing chain guide. This seems to be very common on this year and model of BMW speaking with other BMW owners of the same car. Luckily we were not in heavy traffic and could drive to repair shop.

While driving in the southbound fast lane on Highway 101 on July 28, 2021 near Morgan Hill, California, the computer screen advised that there was a fuel supply problem, and at that instant, the engine shut down and the transmission went into park. There was no opportunity to coast onto the shoulder. The vehicle would not restart, nor would it shift out of park. My wife and I were trapped in a vehicle that would not and could not move, in the fast lane of a major California freeway, surrounded by rush hour traffic, with the likelihood that we would be rear ended and perish in a frozen car. The danger was severe. We put the emergency flashers on. Other cars were passing us on the shoulder and on the right hand side, and getting out of the car was dangerous and impossible. We were convinced that we were going to die or be severely injured. We called 911 and at that moment another driver pulled behind us to offer a buffer of safety with his car, until the California Highway Patrol arrived and a tow truck was called. Until the arrival of the tow truck, we remained in severe danger. The tow truck had to pull the vehicle to the shoulder locked in park, causing it to shudder as the rear wheels hopped on the pavement. Eventually we hired a flat bed tow truck to bring the vehicle to our local BMW dealer, and the problem was diagnosed as a faulty fuel pump. Apparently, if your fuel pump fails with this vehicle, you may die. This problem is documented with other drivers at the website carproblemzoo.com/bmwX3/other-fuel-system-pump-problems.php, all of whom were put in peril as a result of this systemic failure. I hope that this notification may save some lives, and would welcome further contact to discuss the matter further. My wife and I still suffer from emotional distress and PTSD, as a direct result of this incident, and will not drive this vehicle again.

When driving and after using brakes, the brakes do not let off, they drag. I was driving on the highway, and had to slow down for traffic and the car would not accelerate.This happened several times and I brought it to a BMW repair shop. They diagnosed it to be the ABS pump, replaced it with a used one and I have not had any problems since. I have researched this issue and found others with like make & model have had similar problems. Since this could cause the vehicle to slow down without actually braking, I worry about someone hitting the car from the back because the brake lights don't come on when this happens.

I am reporting a car malfunction that occurred on June 29, 2021. The 2013 BMW X3 accelerated on its own and eventually crashed into a fire hydrant. I was turning left into a parking space in a parking lot at a very low speed when the vehicle accelerated and jumped onto the sidewalk all the while I was pressing the breaks and trying to steer the car to safety. It hit another curve in the parking lot, before crashing into the fire hydrant also in the parking lot. The airbags in the front driver’s side deployed top and bottom and the airbag in the rear, driver’s side. The car was deemed a total loss. I sustained minor burns on my legs from the airbag and a jammed finger. The Insurance Company was going to retrieve the “black box” however they were only installed in vehicles assembled after September 2013 and my vehicle was assembled in June of 2013. Other BMW X3 owners have experienced this problem with outcomes more severe. Fortunately in my case it was only me and the fire hydrant. Several witnesses. The police and insurance company were involved. The car was towed to Co-Part in MD, it may still be there.

Started without any engine warning or oil warning. When drove on highway, "low oil pressure" message popped on dashboard, then engine started giving up. Then "drivetrain: cont driving possible" message showed up, engine completely died, couldn't start or shift gear. The car was towed to dealership for diagnosis and report came back with timing chain failure. But there's no conclusive result/fully-proved diagnosis unless tearing down the engine.

The contact owns a 2013 BMW X3. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled. During the failure, the message "transmission malfunction" was displayed on the instrument panel. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the timing chain had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 100,000.

The engine failed while driving on the highway on 06/22/2021. My safety was put at risk because the traffic was heavy during the middle of a rain storm on the interstate. Cars had to swerve to avoid me as I was only able to coast my vehicle to the side of the highway. I was almost struck by traffic. A number of warning lights suddenly went off without have gone off before in king and oil pressure message and engine failure message and a transmission failure message all at once. I am in the process of getting the vehicle towed to be inspected. This appears to be a known problem with 2013 BMW X3s according to the research I have done since the incident but BMW won’t issue a recall for the vehicles even though they are aware that this is a dangerous vehicle issue according to websites like bimmerpost,com and car gurus.com which have similar incidents to mine posted on their websites. BMW needs to issue a recall and make the appropriate repairs.

My cars check engine light and drive train alert came on, so I took it to be inspected. It was not running well, seems to have much less power than usual on the way to the mechanic. I have been told that the power chain guides have broken and must be replaced. This could cause the power chain to come off mid-drive and completely shut the car down.The cost of parts and labor for repair will be around $3,300. This car isn’t old, is well cared for and maintained and does not have high mileage.

The contact owns a 2013 BMW X3. The contact stated that while driving at approximately 40 MPH, the vehicle stalled with the "Transmission malfunction, drive accurately," warning message displayed on the instrument panel. The contact coasted the vehicle to the side of the road and had the vehicle towed to an independent mechanic. The contact was informed by the mechanic that the engine had seized and recommended that the vehicle be taken to an authorized dealer. The contact had the vehicle towed to an unnamed dealer where it was confirmed that the engine had seized and needed to be replaced. the dealer provided an estimate for the repair. The contact attempted to reach the manufacturer but was unable to reach a representative. The vehicle was not repaired. The approximate failure mileage was 77,000.

Vehicle indicated a drivetrain malfunction. It was determined by the dealer that the system that failed was TIMING VALVETRONIC MOTOR. The vehicle stalled as I was making a left hand turn off of a busy highway, putting myself and oncoming traffic at serious risk of collision. Oncoming vehicles were able to slow until I was able to maneuver the vehicle out of the lane of oncoming traffic. The dealer confirmed that they "found the vehicle stalling and not running correctly. Performed vehicle test. Found faults for valvetronic motor. Set multiple additional faults for mixture and air mass. Valvetronic is failing and should be replaced." The vehicle component was inspected by the dealer who sold me the car. There were no warning lights nor other indicators of component failure prior to the vehicle stalling on the highway. This is the second time this vehicle has stalled in dangerous situations. The first time was a drivetrain malfunction/engine failure due to TIMING CHAIN AND TIMING TENSIONER malfunction. Most likely the VALVETRONIC SYSTEM failure is directly related to the TIMING CHAIN TENSIONER malfunction. Both systems failed within a very short period of time, and within fewer than 4,000 miles of each other.

MY 2013,_BMW X3 CHECK ENGINE LIGHT WENT ON AND I NOTICED POWER LOSS WHEN IT DIDN'T DRIVE OVER 40MPH. I HAD THE VEHICLE DIAGNOSTICS DONE AT MY LOCAL BMW SHOP AND THEY TOLD ME I HAVE A BAD TIMING CHAIN AND SPROCKETS AND GAVE ME A BILL IN THE THOUSANDS. I CALLED BMW CORPORATE AND SPOKE TO LORI WHO IS AWARE OF THE ISSUE AND SAID, AN EXTENDED WARRANTY WAS ISSUED BUT THAT IT EXPIRED IN 2018. THEY OFFERED ME NO OTHER FINANCIAL ASSISTANCE BECAUSE MY CAR HAS 100,499 MILES. SO THAT'S IT A CAR DIES AT 100,000 MILES AND THEY CAN'T HELP??? THAT'S AWFUL. THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE. MY OTHER 2007 BMW X3 HUGE PROBLEMS TOO OVERHEATING, MY MOTOR MOUNT BOLT BROKE THE ENGINE DROPPED AND BROKE THE WATER PUMP. GARBAGE, GARBAGE, GARBAGE I WILL NEVER BUY BMW. SHAME ON BMW FOR NOT HELPING!!!! MY TOYOTA WENT PAST 200,000 MILES AND IT'S STILL DRIVING.

WHEN AT STOP LIGHT THE CAR STALLS OR WHEN I'M AT A STOP SIGN STALLS ENGINE VERY DANGEROUS AND DEVELOPED ANXIETY DRIVING IT, GUST WEEK OIL CAN OUT BACK AND ODD ENGIN SOUND MAKING NOISE, IT HAD TO GET TOWED BUT IRA TOYOTA SUCKERED ME. THEY CAN'T GET IN THE ENGINE TO INSPECT IT. I CAN'T DRIVE IT ON HIGHWAYS AT ALL SCARED IT WILL ENGINE STOP

The system that failed was the TIMING CHAIN AND CHAIN TENSIONER. The vehicle stalled while I was driving on the interstate. Immediately, I had no power and had to maneuver the vehicle to the emergency lane, placing me and other drivers in extreme danger. The problem was inspected, confirmed and repaired by the vehicle dealer. Prior to stalling, there were no warning lights to indicate a problem. The lights did come on simultaneously with the engine failure.

WHILE DRIVING DOWN BUSINESS 40 GOING ABOUT 60 MPH, MY CAR SUDDENLY STOPPED IN THE LEFT LANE. THE CAR WAS STILL RUNNING BUT IT WAS AS IF SOMEONE HAD PUT ON THE BRAKES FOR ME -- LIKE A GHOST IN THE MACHINE. THE CAR BEHIND ME WAS ABLE TO STOP BUT WITHIN A COUPLE OF FEET FROM REAR ENDING ME AT A HIGH SPEED. THE CARS BEHIND HIM WERE SWERVING NOT TO HIT HIM. WE ARE LUCKY IT WAS NOT A MULTI CAR ACCIDENT. I WAS ABLE TO GET THE CAR GOING BY CONTINUING TO STEP ON THE ACCELERATOR. NO LIGHTS ON THE DASH CAME ON NOT EVEN A CHECK ENGINE LIGHT. I THOUGHT THAT PERHAPS I HAD DONE SOMETHING TO CAUSE THIS AND KEPT DRIVING IN THE RIGHT LANE AT A LOWER SPEED. THEN IT HAPPENED AGAIN. LUCKILY NO ONE WAS CLOSE BEHIND ME AND THIS TIME I KNEW WHAT WAS HAPPENING. I PULLED OVER AND PUT ON MY HAZARDS AND DROVE ON THE SHOULDER. THE CAR WAS SPUTTERING, THE WHEEL WAS SHAKING. I PULLED OVER AND TURNED OFF THE CAR. LET IT REST AND INSPECTED THE OUTSIDE OF THE CAR. I WENT THE NEXT DAY TO THE BMW DEALERSHIP -- THEY SAID TO REPLACE THE BRAKE CALIPERS BUT I DID NOT THING THAT WAS IT --- AS IT SEEMS ALMOST LIKE A FORCE ENGAGED THE BRAKES, NOT THAT THEY FAILED. MY FOOT HAD NOT BEEN ON THE BRAKES WHEN THEY ENGAGED. I TOOK IT TO ANOTHER MECHANIC WHO WAS ABLE TO REPLICATE THIS AND SAID THE CAR WAS UNSAFE TO DRIVE. I AM ONLY THE 2ND OWNER AND IT HAS LESS THAN 50K MILES. I THEN HAD IT INSPECTED AT A DIFFERENT DEALERSHIP WHO SAID IT WAS THE DSC WHICH SEEMS MORE LIKELY AS THEY WERE ABLE TO RECREATE THE BRAKING WHILE DRIVING. I THEN CALLED BMW NA WHO SENT OUT AND ENGINEER BUT THEY ARE SAYING IT IS REGULAR WEAR AND TEAR ON A CAR. THIS SEEMS IMPOSSIBLE TO ME. I HAVE HAD BRAKES NEED REPLACING AND ROTORS AND NOTHING LIKE THIS HAS EVER HAPPENED. IT WAS INCREDIBLY SCARY, AND DANGEROUS AND I (AND OTHERS) COULD HAVE BEEN SERIOUSLY INJURED.

BOUGHT 2013 BMW X3 WITH ABOUT 90,000 MILES ON IT. IN 2/2020 HAD ENGINE OIL PRESSURE LOW LIGHT COME ON AND TOOK TO BMW DEALERSHIP. THEY COULD NOT IDENTIFY A PROBLEM OTHER THAN A MINOR LEAK AND SUGGESTED REPLACING GASKET; IF OIL LIGHT CONTINUED TO COME ON TO BRING IT BACK AND NEXT OPTION WOULD DRAINING OIL/INSPECTING OIL PUMP WITH CAMERA; ALSO MADE COMMENT REGARDING NEEDING TO POSSIBLY REPLACE TIMING CHAIN BUT DUE TO COST WAS THE LAST OPTION. THE BMW STAFF DID NOT MAKE ME AWARE OF WHAT I LATER BECAME AWARE OF... BMW X3 HAVING ISSUES WITH THE CHAIN GUIDE, LATER LEADING TO TIMING ISSUES/ENGINE FAILURE. THE LIGHT CAME ON AGAIN SO I TOOK THE CAR TO AN INDEPENDENT SHOP THAT SPECIALIZES IN FOREIGN CARS. THEY COULD NOT SEE ANYTHING MAJOR AFTER NUMEROUS TEST DRIVES; ENGINE CLEANER WAS ADDED; OIL CHANGED. LIGHT WOULD COME ON OCCASIONALLY (ONCE EVERY MONTH); WOULD PULL OVER, WAIT FOR CAR TO COOL DOWN AND RESTART... NO LIGHT RETURNED. TOOK CAR FOR ANOTHER OIL CHANGE AND MECHANIC REPORTED NOT EVEN SEEING THE ERROR CODES WHEN DIAGNOSTIC COMPLETED? DROVE FOR ANOTHER SEVERAL MONTHS UNTIL LATE OCTOBER, EARLY NOVEMBER WHEN CODES STARTED BACK ON OCCASION. IN NOVEMBER, HAD LEFT THE CAR IDLING TO FOR QUICK STOP AND WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY, THE CAR STALLED. IT SOUNDED LIKE IT WANTED TO START BUT WOULD NOT. WAS 1/2 IN DRIVEWAY AND 1/2 OUT INTO ROAD BLOCKING TRAFFIC. WAS ABLE TO GET PUSHED OUT OF ROAD; STILL WOULD NOT START. TOWED- MECHANIC REPORTED TIMING CHAIN HAD SLACK, CAUSING TIMING ISSUE AND ENGINE TO STOP. MECHANIC ALSO DID RESEARCH ON PROBLEM AND LOCATED CLASS ACTION SUIT. AFTER RESEARCHING REALIZED THERE WERE WARNING SIGNS AND IF BMW DEALER WOULD HAVE BEEN UP FRONT ABOUT WHAT WAS ALREADY KNOWN (TIMING CHAIN GUIDE ISSUES); THE PARTS COULD HAVE BEEN REPLACED 8.5 MONTHS AGO WITHOUT CAR SUDDENLY STOPPING. LUCKILY LOCAL AND NOT ON HIGHWAY WHILE DRIVING 65 MILES AN HOUR.

2013 X3 28I-DRIVETRAIN MALFUNCTION I HAD AN ISSUE YESTERDAY. 2013 X3 28I; 67K MILES. NO WARNING. ON EXPRESSWAY CAR FEELS LIKE ITS LOSING POWER SO I SLOW DOWN TO PULL TO SIDE. DRIVETRAIN MALFUNCTION WARNING COMES ON AS CAR IS DYING. HAD IT TOWED TO CLOSEST SHOP, NOT BWM. THEY SAY TIMING CHAIN TENSIONER FAILED AND LIKELY DID EXTENSIVE DAMAGE TO ENGINE. SHOP IS QUOTING $2500 TO REPLACE THE TENSIONER TO SEE IF ENGINE IS SHOT? ONCE THEY CONFIRM ENGINE IS DEAD $10K FOR REPLACEMENT ?? CAR IS OUT OF WARRANTY. ANY HELP MUCH APPRECIATED. THANKS

ION OCT 27, 2020 WHILE DRIVING MY VEHICLE ACCOMPANIED BY MY WIFE, ON A LOCAL STREET IN THE VICINITY OF LAKE ZURICH, IL, A 'DRIVETRAIN MALFUNCTION' MESSAGE FLASHED ON THE DASHBOARD AND THE VEHICLE WENT INTO PARK MODE. I COULD NOT GET THE ENGINE TO RESTART AND HAD IT TOWED TO THE NEARBY BMW SERVICE CENTER. THE NEXT DAY, THE SERVICE ASSOCIATE SENT ME AN ESTIMATE, INFORMING THAT THERE WAS A CATASTROPHIC ENGINE FAILURE. BOTH THE ENGINE AND THE TURBOCHARGER NEED TO BE REPLACED WITH THE COST FOR SUCH AMOUNTING TO SOME $18000 + TAXES! THE VEHICLE ONLY HAS 73000 MILES AND I WAS TOLD BY THE SERVICE ASSOCIATE THAT I HAPPENED TO BE JUST UNLUCKY THAT THIS HAPPENED AND IT WAS NOT DUE TO ANYTHING I HAD DONE (OR OMITTED TO DO BY WAY OF ROUTINE MAINTENANCE). LOOKING AT ALL SUCH SIMILAR COMPLAINTS FOR THE 2013 MODEL YEAR FOR BMW X3, THERE IS OBVIOUSLY A DESIGN ISSUE WITH THE ENGINE AND ASSOCIATED COMPONENTS. I AM ALSO PARTICULARLY THANKFUL IT HAPPENED ON A SIDE STREET BEFORE I GOT ON TO THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE AND BMW MUST BE HELD TO ACCOUNT FOR NOT ISSUING A RECALL OR CHANGING THEIR SERVICE PROCEDURES TO MITIGATE THE EFFECTS OF THE PROBLEM.

TIMING CHAIN FAILURE AS I WAS DRIVING ON THE FREEWAY. COMPLETE ENGINE SHUT DOWN. ENGINE HAS TO BE REPLACED.

TWICE NOW WHILE DRIVING THE CAR IT JUST COMPLETELY STOPPED. NO WARNING AT ALL. JUST CAME TO A COMPLETE STOP AS I WAS DRIVING. THERE WERE NO WARNING LIGHTS, JUST HAPPENED. THE FIRST TIME WAS ON A BUSY ROAD, THE SECOND WAS ON A MUCH LESS BUSY STREET CLOSE TO MY HOME. I HAD IT FIXED TO THE TUNE OF OVER $3000 THE FIRST TIME A YEAR AND A HALF AGO. NOW MY MECHANIC IS TELLING ME THAT IT IS THE TIMING CHAIN AND OIL PUMP DRIVE AND THAT WILL BE A VERY EXPENSIVE FIX. I AM BESIDE MYSELF. IF THIS HAD HAPPENED ON A BUSY HIGHWAY, LORD KNOWS WHAT WOULD HAVE HAPPENED BUT IT COULD'VE BEEN SOMETHING VERY CATASTROPHIC AND HORRIFIC. I AM A SINGLE MOTHER AND A WIDOW AND WITH THE PANDEMIC, I WAS OUT OF WORK FOR MANY MONTHS. I DO NOT KNOW WHAT I AM GOING TO DO BUT I CANNOT AFFORD TO FIX THIS CAR FOR SEVERAL THOUSANDS OF DOLLARS.

WHILE DRIVING ON THE HIGHWAY IN HEAVY TRAFFIC, A LIGHT CAME ON AND SAID SOMETHING ABOUT OIL PRESSURE ETC. I COULDN'T READ EVERY WORD, I HAD TO KEEP MY EYE ON THE ROAD. I PULLED TO THE SIDE OF THE ROAD BUT THE CAR STOPPED RUNNING AND I BARELY MADE IT TO THE BERM. IT WAS TOWED BY AAA TO A SERVICE STATION WHO DIAGNOSED THAT IT "JUMPED TIME" AND THAT WAS A KNOWN PROBLEM WITH THIS CAR. THE ENGINE WILL HAVE TO BE REPLACED.

AT 85000 MILES DRIVETRAIN MALFUNCTION LIGHT CAME ON. COULDN'T GET CAR TO CONTINUE DRIVING. MECHANIC EXPLAINED THE DIAGNOSIS SHOWED A TIMING CODE. THIS IS THE 5TH TIME CAR WAS IN THE SHOP SINCE THE PURCHASE FROM CARVANA ON JULY 2ND 2020. TOLD A NEW ENGINE IS NEEDED..

I HAVE A 2013 BMW X3 WITH 100,110KM ON IT. ON OCTOBER 15, I WAS DRIVING NORMALLY, AND I GOT A MESSAGE ON MY DASH SAYING THERE WAS A 'DRIVETRAIN MALFUNCTION'. AFTER A FEW MINUTES, THE MESSAGE WENT AWAY AND LOW ENGINE OIL PRESSURE WARNING AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE SLOW DOWN AND CAME TO A STOP AND AT THE END LOCKED TO PARKING POSITION BY ITSELF. I HAD TO GET MY VEHICLE TOWED TO A MECHANIC WHO DIAGNOSE AND CONFIRM IT IS TIMING CHAIN FAILING AND SAID THAT THIS ISSUE IS A KNOWN PROBLEM WITH THIS MODEL OF BMW VEHICLE. I CALLED BMW CANADA THE FOLLOWING MORNING AND WAS TOLD TO GET IT CHECKED OUT BY PERFORMANCE BMW WHICH IS NEARBY DEALERSHIP. THE DEALERSHIP TOLD ME THE DIAGNOSE RESULT OF OIL PUMP CHAIN GUIDES BROKE AND TIMING CHAIN FAILURE AND ALSO TOLD ME THAT MY VEHICLE'S WARRANTY EXPIRED A FEW MONTHS AGO. BECAUSE OF THE PANDEMIC, I ALMOST NEVER DROVE THIS CAR SO IF I DROVE NORMALLY, THIS ISSUE WOULD HAVE COME UP MUCH SOONER, PROBABLY BEFORE THE WARRANTY EXPIRED. I WOULD LIKE TO REQUEST AN EXTENSION OF MY WARRANTY TO COVER THIS ISSUE AS I READ ONLINE THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE MODEL (BECAUSE OF THE PLASTIC FRAME FOR THE TIMING CHAIN AND OIL PUMP CHAIN). WHEN IT'S A COMMON ISSUE, BMW SHOULD MAKE A RECALL! SOMEBODY MIGHT GET KILLED SOONER OR LATER IF THE ENGINE FAIL HAPPEN ON BUSY TRAFIC HIGHWAY!!!!

I BOUGHT THIS PRE-OWNED VEHICLE (A) BECAUSE IT WAS A BMW THAT WAS KNOWN TO BE OF SUPERIOR WORKMANSHIP AND MECHANICAL EXPERTISE, AS HERALDED BY BMW MEDIA, AND (B) BECAUSE IT WAS IN EXCELLENT CONDITION WITH SUPERIOR SERVICE RECORDS ' CARFAX NOTED 'NO ISSUES REPORTED' DURING ITS ENTIRE LIFE ON NEW MEXICO ROADWAYS: 105,508 MILES. MY VEHICLE DROVE PERFECTLY, WITH NO ISSUES, UNTIL APPROXIMATELY 4:00 PM ON OCTOBER 14, 2020, WHEN, AT 110,839 MILES, WITH NO WARNING OF AN ISSUE OF ANY KIND, THE ENGINE EXPERIENCED A CATASTROPHIC FAILURE, CAUSING ME TO QUICKLY SEARCH FOR A PLACE TO PULL OVER IN A CONGESTED AREA. I HAD BEEN TAKING MY GRANDSON TO A LESSON AND WAS LUCKY WE WEREN'T INJURED OR WORSE. IRONICALLY, ALTHOUGH IT WAS OBVIOUS THE VEHICLE WAS EXPERIENCING MASSIVE FAILURE, THE MESSAGE ON THE COMMUNICATIONS MODULE SAID, 'CONTINUE TO DRIVE CAREFULLY.' I HAD THE CAR DELIVERED AN TO A LONG-TIME, AWARD-WINNING, HIGHLY RESPECTED BMW MECHANIC. HIS ANALYSIS INDICATED THAT THERE WAS NO REPAIR AVAILABLE FOR MY CAR, AS THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY TIMING CHAIN WAS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECAME BRITTLE AND BROKE APART, CREATING DEBRIS THAT LODGED IN THE CRANKSHAFT DRIVE SPROCKETS. THIS DEBRIS CAUSED THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC, WHICH DESTROYED THE ENGINE. BOTTOM LINE: I WOULD HAVE TO COMPLETELY REPLACE THE N20 ENGINE TO THE TUNE OF $11,163.81 (AT BMW $15K OR MORE). THERE IS A LESS EXPENSIVE OPTION: AN ENGINE WITH AT LEAST 70K MILES. PROBLEM IS, IT HAS A 70K MILE TIMING CHAIN. SO, IT WOULD HAVE TO BE REPLACED AND ONLY HAS A ONE YEAR OPTION, AS OPPOSED TO TWO YEARS. BMW AMERICA WILL DO NOTHING TO HELP, EVEN THOUGH THEY'VE KNOWN ABOUT THE ISSUE SINCE 2012, WHICH IS FRAUDULENT, BASED ON WHAT I'VE SEEN FROM CLAIMANTS WITH THE SAME ISSUE ONLINE!

CAR HAS 89000 MILES. AT LOW SPEEDS, IT DRIVES FINE. ON HIGHWAY, "DRIVE TRAIN MALFUNCTION" LIGHT APPEARS DURING MODERATE-HEAVY ACCELERATION. TODAY, ON A CROWDED 4 LANE HIGHWAY AT ABOUT 70MPH, CAR LOST ALL POWER, GAS PEDAL WAS USELESS. I WAS BARELY ABLE TO LIMP TO BREAKDOWN LANE AND SPEED DROPPED TO ABOUT 15-20 MPH BY THE TIME I COULD GET THERE, THROUGH LOTS OF HONKING AND SEVERAL NEAR ACCIDENTS. EXTREMELY DANGEROUS. I SHUT THE CAR OFF FOR ABOUT 2 MINUTES, RESTARTED IT AND IT WORKED AGAIN. I TRAVELLED AT ABOUT 55MPH IN RIGHT LANE THE NEXT 15 MILES HOME WITHOUT ISSUE. I WAS WITH MY WIFE AND 7 YEAR OLD DAUGHTER. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE TO HAVE WITH A CAR.

SMELLED GASOLINE WHEN THE CAR WAS RUNNING. TOOK IT TO THE SERVICE FACILITY. THEY DISCOVERED THAT THE NUT ON THE PIPE CONNECTING THE HIGH PRESSURE FUEL LINE FOR CYLINDER 3 HAD CRACKED, LEAKING FUEL ALL OVER THE TOP OF THE ENGINE INCLUDING INTO THE WELLS CONTAINING THE IGNITION COILS AND SPARK PLUGS. THE CRACK ON THE NUT IS VISIBLE ON THE ATTACHED PHOTO. WHEN THE WENT TO REPAIR IT, ANOTHER NUT CRACKED IN A SIMILAR FASHION. THIS IS A SERIOUS FIRE HAZARD SPRAYING FUEL ALL OVER A HOT ENGINE.

VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION AND GAVE A FUEL SYSTEM ERROR ON THE DISPLAY. SEEMS TO BE A FAULTY FUEL PUMP AT ONLY 7 YEARS OLD. VERY DANGEROUS AND SHOULD BE RECALLED FOR THIS ISSUE. IT'S A GOOD THING I WASN'T ON THE FREEWAY.

CAR HAS AUTOMATICALLY DOWNSHIFTED AND ALMOST STALLED WHILE EITHER IN MOTION OR SLOWING DOWN SEVERAL TIMES. MECHANIC IS UNCERTAIN OF EXACT CAUSE.

CAR DISPLAYED SIGN DRIVE-TRAIN MALFUNCTION/OIL PRESSURE LOW AND WITHIN 30 SECONDS STOPPED. IT WENT FROM 50 MPH TO ZERO IN 30 SECONDS. I BARELY SURVIVED A MAJOR ACCIDENT OVER A BUSY HIGHWAY (RT 78 EAST BOUND IN NJ). LATER ON BMW SERVICE CENTER REPORTED ENGINE FAILED FOR UNKNOWN REASON. I CAME TO KNOW THERE ARE MULTIPLE COMPLAINT AGAINST BMX X3 2013 SIMILAR MODEL AND MANY DRIVERS LIKE ME BARELY SURVIVED A MAJOR ACCIDENT. BMW IS PLAYING WITH OUR LIVES BY NOT RECALLING THIS MODEL. IT IS CLEARLY A MAJOR MANUFACTURING FAULT IN THIS ENGINE. THERE ARE MULTIPLE LAWSUITS ON BMW BUT I DO NOT HEAR ANY POSITIVE OUTCOME. I CAN NOT BELIEVE NO AUTHORITY IS TAKING ANY ACTION ON BMW FOR MAKING FAULTY CAR LIKE THIS AND NOT HOLDING THEM ACCOUNTABLE.

MY CAR THAT HAS AROUND 97000 MILES SUDDENLY STOPPED WITH A MESSAGE 'DRIVE TRAIN MALFUNCTIONED'. WHILE SEARCHING ON THE INTERNET THE ENGINE FOR THIS VEHICLE HAD LOT OF ISSUES AND LOT OF PEOPLE EXPERIENCED THE SAME ISSUE. WITH THE NUMBER OF ISSUES THIS ENGINE IS HAVING PRIMARILY DUE TO THE BAD QUALITY, I WOULD LIKE THE MANUFACTURER TO DO A RECALL AND FIX THE ENGINES THAT FAILED.

AUGUST 10, 2020. I WAS DRIVING TO THE STORE ABUT 10 MILES FROM HOME ON A MAJOR HIGHWAY AND MY 2013 BMW X328I, SUDDENLY STARTED TO GO CRAZY IN A MANNER THAT I NEVER EXPERIENCED BEFORE A LOT OF LIGHTS SUCH AS, (ENGINE, ABS, DSC, DTC, BRAKES,POWERTRAIN, AND STIMULATION. THE VEHICLE BECAME NON-DRIVABLE AND A SAFETY HAZARDOUS IN NATURE THAT IT ALMOST CAUSE AN ACCIDENT. I ACT IN A EMERGENCY STATE OF MIND AND WAS ABLE TO PULL INTO A NEARBY PARKING LOT AT 15315 MERRY CAT LN, BELLE HAVEN, VA 23306. I PROCEEDED IN CALLING THE AAA TOWING COMPANY TO TAKE THE VEHICLE TO MY PLACE OF RESIDENT. *DT *TR

ON AUGUST 1ST, WE EXPERIENCED A DANGEROUS SITUATION ON THE HIGHWAY; THE VEHICLE SLOWED DOWN IN TRAFFIC, HARD JERKING, SMELLED OF BURNING FUEL OR FUMES. WE THEN TOOK IT TO THE BMW DEALERSHIP IN TALLAHASSEE WHICH WAS TWO DAYS AFTER THE INCIDENT. AFTER THEY DID A DIAGNOSTIC ON IT, WE WERE TOLD IT WAS A MECHANICAL FAILURE WITHIN THE BRAKE SYSTEM AND AFTER THEY EXAMINED IT AND TOOK IT FOR A TEST DRIVE, THE BRAKES ON BOTH SIDES BECAME EXTREMELY HOT WITH EXTREME HEAT AND SMOKING FROM BOTH BRAKES. THEY EXPLAINED THE EXPERIENCE WAS VERY UNUSUAL AND COULD HAVE CAUSED DANGEROUS RESULTS ON THE ROAD. WE WERE TOLD IT WASN'T IN OUR BEST INTERESTS NOT TO ATTEMPT TO DRIVE IT MORE THAN 2 MILES. WE HAD NO CHOICE BUT TO LEAVE IT ACROSS THE STREET WITH CARMAX, THE LIEN HOLDER. EVEN THOUGH IT IS A MANUFACTURER'S ISSUE THE BMW DEALERSHIP WOULDN'T HELP US UNLESS WE PAID NEARLY 5K OUT OF POCKET. CARMAX ALSO WOULDN'T HELP UNLESS WE AGREED TO PAY THEM AS WELL. WE ARE OUT OF A MAJOR LOSS CONSIDERING IT'S WAS DEFECTED BY THE MANUFACTURER AND WE'VE ONLY HAD THE CAR 2 YEARS. WE WERE TOLD WE WERE LUCKY AND THAT THE TIRES WOULD HAVE CAUGHT ON FIRE ON THE ROAD.! WE WOULD APPRECIATE YOUR FULL INVESTIGATION INTO THIS MATTER; WE ARE NOT FINANCIALLY STABLE TO INCUR SUCH A FINANCIAL LOSS AS WELL AS LOSING THE VEHICLE. THANKS

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A VACUUM PUMP FAILURE. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. BMW OF WARWICK (1515 BALD HILL RD, WARWICK, RI 02886, (401) 298-9457) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

MY ENGINE WAS REPLACED IN 2019 AT A BMW CERTIFIED DEALERSHIP WHERE I PURCHASED. IN JULY 2020 THE CAR BROKE DOWN AND WAS TOWED IN TO BMW RADIATOR WAS REPLACED AND DID NOT FIX THE PROBLEM. I WAS THEN TOLD IT WAS ENGINE FAILURE, THAT WOULD NOT BE COVERED. I HAVE BEEN WITHOUT A VEHICLE FOR MONTHS.

AS I WAS DRIVING ON THE HIGHWAY, I HAD AN ALERT THAT SAID "DRIVE TRAIN MALFUNCTION" AND THE VEHICLE BEGAN TO SLOW DOWN. I QUICKLY HAD TO TAKE THE UPCOMING EXIT. AS I WAS TRYING TO CHANGE GEARS, THE CAR REMAINED IN NEUTRAL AND CONTINUED TO DRIVE SLOW. I WAS ABLE TO SAFELY PULL OVER AND STOP THE CAR. AT THAT POINT, THE VEHICLE DID NOT TURN BACK ON.

I HAD 86,000 MILES ON MY CAR. ENGINE FAILED WHILE I WAS VACATIONING 700 MILES FROM HOME, STRANDING ME. WARNING :"DRIVE TRAIN MALFUNCTION" LIGHT CAME ON, THOUGH CAR WAS RUNNING PERFECTLY WELL. WHEN "STOP NOW TO PREVENT ENGINE DAMAGE" LIGHT APPEARED, I WAS FORTUNATELY GOING 25 MPH AND WAS ABLE TO COAST INTO A PARKING LOT AND MY CAR NEVER RAN AGAIN. DEALERSHIP DIAGNOSIS WAS "TIMING CHAIN STRETCHED", NEW ENGINE NEEDED. THE $13,000 REPAIR COST WAS ABOUT THE VALUE OF THE CAR, SO I WAS FORCED TO SELL IT FOR $3,000 TO THE FIRST PERSON INTERESTED, SINCE I WAS NOT NEAR THE CAR AND DID NOT WANT TO INVEST IN A NEW ENGINE, SINCE I HAD ALREADY INCURRED THOUSANDS IN REPAIRS WITHIN THE PRIOR YEAR. THIS CAR IS TERRIBLE! I WISH I HAD READ ALL THE TERRIBLE REVIEWS BEFORE I WAS CONNED INTO PURCHASING IT.

ON 6/23/20, AT APPROX., 6:15 AM, MY 2013 BMW X3 VEHICLE (APPROX. 68,000 MILES) LOST ENGINE POWER AS I WAS ATTEMPTING TO PULL OUT FROM A BUSY AND CONGESTED N/B 215 FREEWAY (NEAR THE W/B 10 FREEWAY EXCHANGE) IN COLTON, CALIFORNIA. PRIOR TO LOSING ENGINE POWER, AND AT ABOUT LESS THAN ONE MINUTES BEFORE, MY VEHICLE'S LOW OIL LIGHT SENSOR HAD COME ON, THEN QUICKLY CHANGED TO A DRIVETRAIN MALFUNCTION SENSOR -- WARNING ME TO DRIVE MODERATELY, BUT THAT WAS MEANINGLESS BECAUSE MY VEHICLE HAD ALREADY BEGAN TO LOSE ENGINE POWER. I SLID TO A SLOW STOP INTO THE EMERGENCY LANE OF THE FREEWAY AFTER CUTTING OFF NUMEROUS VEHICLES BEHIND ME IN AN EFFORT TO MAKE IT OFF THE FREEWAY.

I WAS DRIVING ON HIGHWAY 75 S NEAR MONROE, MI. I WAS GOING ABOUT 60 MPH. I RECEIVED A WARNING OIL PRESSURE LOW STOP AS SOON AS POSSIBLE NOTIFICATION FROM MY CAR. I COULD NOT STOP FOR ANOTHER FEW MILES DUE TO HAVING NO WHERE TO STOP IN THE CONSTRUCTION ZONE. MY CAR DIED WHILE PULLING OFF THE NEXT EXIT RAMP. I WAS STRANDED FOR HOURS AND HAD TO HAVE A TOW TRUCK COME GET MY CAR. THE ENGINE WAS DETERMINED TO BE SHOT. THE FAILURE OCCURRED DUE TO THE TIMING CHAIN GUIDE BRAKING INTO MULTIPLE PIECES PLUGGING THE OIL PUMP. THIS WAS CAUSED BY THE ENGINE COMING OUT OF TIME AND CAUSES THE VALVES TO SLAM INTO THE PISTONS. THIS A KNOWN ISSUE WITH THE N20 BMW ENGINE AND IT A SAFETY HAZARD TO ANYONE DRIVING ONE. I PAID OVER $7000 TO REPLACE THE ENGINE OF MY CAR.

ON 11/12/2019, ON MY WAY TO WORK DRIVING AT 40-44 MPH ON CITY ROAD, THE ACCELERATION SUDDENLY DROPPED, A SCREEN MESSAGE READ, "INCREASED ENGINE PRESSURE," AND ADVISED ME TO, "STOP ENGINE IMMEDIATELY," WHICH I HAD NO CHANCE TO DO BECAUSE THE SUV CAME TO A COMPLETE HALT. THANKFULLY I WAS ABLE TO TURN INTO THE DRIVEWAY OF A BUSINESS, BUT UNABLE TO PARK. THE CAR TURNED ITSELF OFF AND "LOCKED." A BMW DEALERSHIP SERVICE DIAGNOSED THE SUV'S TIME-CHAIN NEEDED REPLACEMENT (MILEAGE WAS 95515. BMW STATED THAT THE WARRANTY FOR THIS MODEL'S TIME-CHAIN WAS 7 YEARS/70,000 MILES. IN REPLACING THE TIME-CHAIN, THE MOTOR WAS RUINED WITH METAL SHAVINGS. COMPLAINTS LISTED AT HTTPS://DRIVING-TESTS.ORG/VIN-DECODER/ REPORT CONSUMERS WHO HAVE HAD SIMILAR BAD EXPERIENCE WITH THE TIMING CHAIN AT ABOUT 100,000 MILES. I PURCHASED THE BMW USED WITH 95899 MILES AND DROVE IT FEWER THAN 3,000 MILES BEFORE THE TIMING CHAIN AND ENGINE WERE RUINED. BMW NORTH AMERICA, LLC, DOES NOT WANT TO HELP CUSTOMERS WITH THE BAD TIMING CHAIN ISSUE. THE DEALER FROM WHOM I PURCHASED THE USED BMW IS BENZ & BEEMER IN SCOTTSDALE, AZ, WHOM ORIGINALLY BELIEVED THAT THE TIMING CHAIN HAD "LIFETIME WARRANTY," BUT BMW SCOTTSDALE CORRECTED THEM. BENZ & BEEMER REFUSES TO NOW REPLACE THE BMW'S MOTOR AT THEIR EXPENSE, OF COURSE. ESSENTIALLY, THE BMW SUV IS AN EXPENSIVE VEHICLE, EVEN AS USED, TO NOT HAVE A "LIFETIME WARRANTY" ON THE TIMING CHAIN. IN ADDITION, THE FAULTY TIMING CHAIN POSES A GREAT ACCIDENT RISK, IF NOT DEATH, TO THE DRIVER BECAUSE THE VEHICLE HALTS TO A COMPLETE STOP, WHICH MAKES IT DIFFICULT FOR THE DRIVER TO MOVE TO SAFETY, DIRE IF THE DRIVER IS IN THE FREEWAY TRAFFIC. IF THE MANUFACTURER CANNOT CHANGE THE WARRANTY ON THE TIMING CHAIN, THEN YOU MUST MAKE A RECOMMENDATION TO PUT THIS VEHICLE OUT OF SERVICE BEGINNING AT 90,000 MILES. DIAGNOSE AT BMW SCOTTS 480-538-3991. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

I WAS DRIVING MY 2013 BMW X3 ON I-280 FREEWAY SOUTHBOUND AROUND 11AM 6/10/2020, ALL OF SUDDEN MY CAR SHOWS BATTERY DISCHARGE RESULTED IN LOST OF POWER,WHEN THE SUV WAS AT 104,000 MILES. WITHIN 30 SECONDS, THE DRIVETRAIN MALFUNCTION WARNING ENGAGED. THE CAR BEGAN SHUTTING DOWN WHILE THEY WERE DRIVING ON THE FREEWAY. I WAS ABLE TO SAFELY NAVIGATE ACROSS TWO LANES OF MERGING TRAFFIC TO GET OFF THE ROAD BEFORE THE ENGINE DIED. THE SITUATION COULD HAVE GONE VERY DIFFERENTLY WITH DISASTROUS RESULTS, SO I QUICKLY MANEUVERED THE VEHICLE AND PULLED OVER ON THE EMERGENCY PARKING LINE ON THE FREEWAY

TIMING-CHAIN BREAK DUE TO TIMING GUARD WHICH IS MADE FOR A PLASTIC BREAK AND ENGINE FAILURE, ITS A MAJOR ISSUE WITH BMW N20 ENGINE, THEY UPGRADE THE EFFECTED PART IN 2015 TO FIX IT BUT CARS THAT HAVE THESE N20 MODEL EARLIER GETTING THIS FAILURE AND BMW NOT TAKE OWNERSHIP IF ITS AFTER 7 YEARS OR 70000 MILES. *TR

THE VEHICLE HAS BEEN TO SHOP 2 TIMES.1ST DRIVETRAIN LIGHT CAME ON AND CAR WOULD SLOW DOWN IN THE MIDDLE OF THE HIGHWAY.THEN IT WOULD TOTALLY STOP. 2ND TIME IT DID THE SAME THING EXCEPT OIL PRESSURE LIGHT CAME ON SAYING PRESSURE TOO LOW AND IT STOPPED RIGHT THERE IN THE MIDDLE OF THE STREET. NOW THE OIL PRESSURE LIGHT COMES ON EVERY TIME I DRIVE IT. I'M AFRAID IT WILL STOP IN THE MIDDLE OF THE HIGHWAY AGAIN.

I WAS DRIVING DOWN THE ROAD AND MY VEHICLE WENT INTO LIMP MODE. THE MALFUNCTION TRANS LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTICS AND WAS TOLD I HAD A OIL LEAK AND THE AIR TUBE NEEDED TO BE REPLACED AS WELL AS THE PROGRAMMING UPDATE. THE NEXT DAY BMW SERVICE ADVISOR, [XXX] CALLED TO TELL ME MY TIMING CHAIN NEED TO BE REPLACED AND IT WOULD COST OVER 7000$. I DON'T KNOW WHAT TO DO. HE GAVE ME HIS ADVICE OR TWO OPTIONS I HAD, I COULD PAY FOR THE COST OF REPAIRS AND HAVE A VEHICLE OR JUST FIX WHAT WAS DISCUSSED AND TRY TO SELL MY VEHICLE TO SOMEONE ELSE. I ASKED HIM TO HELP ME AND PUT ME INTO ANOTHER VEHICLE, HE SAID OH NO WE CAN'T DO THAT. I ASKED WHY, IT'S YOUR CAR YOU SOLD IT TO ME. [XXX] TOLD ME BMW KNOWS WHAT IS WRONG WITH THE CAR YOU WON'T GET ANYTHING FOR IT, YET HE WANTED ME TO SELL IT TO ANOTHER FAMILY AND ENDANGER THEIR LIVES. I WASN'T GOING TO HEAR FROM HIM AGAIN, VERY UNPROFESSIONAL. IT MADE ME SICK. I CALLED AND SPOKE WITH CUSTOMER RELATIONS A WOMAN BY THE NAME OF [XXX] AND WAS TOLD AFTER 4 DAYS OF INVESTIGATION, THERE'S NOTHING THEY CAN DO FOR ME. I TOLD THEM THEY COULD HAVE THE VEHICLE, I'M NOT PAYING FOR THEIR MANUFACTURE DEFECT. SOMETHING NEEDS TO BE DONE. BMW IS ENDANGERING LIVES BY ALLOWING CONSUMERS TO PURCHASE VEHICLES WITH KNOWN DEFECTS. I WOULD HAVE NEVER PURCHASED MY 2013 BMW X3 28I IN MARCH 2017 IF I HAD KNOWN I WOULD HAVE PROBLEMS @ 80,000 MILES. THIS IS CRAZY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE IN TRAFFIC ON THE FREEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AS THE PEDAL WENT TO THE FLOORBOARD. THE VEHICLE WAS SLOWLY DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED WITH THE DSC, X5, TRAC CONTROL WARNING LIGHTS ILLUMINATED. EXCLUSIVELY EUROPEAN (900 LANSING DR, MOUNT PLEASANT, SC 29464, (843) 856-3343) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V454000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,772. *LN*JB *TR

ROUTINE OIL CHANGE AND MECHANIC ADVISED IMMINENT TIMING CHAIN FAILURE BECAUSE OF ENGINE WHINING (87280 MILES). SERVICE MANAGER RECOMMENDED NOT DRIVING THE CAR BECAUSE OF LIKELY ENGINE FAILURE. AFTER TIMING CHAIN REPLACEMENT, DRIVETRAIN MALFUNCTION LIGHT CAME ON REPEATEDLY WHILE DRIVING AT VARIOUS ELEVATIONS AND SPEEDS. TOOK TO DEALER WHO ADVISED NOISY TURBO WASTEGATE LIKELY PROBLEM (88,919 MILES). TIMING CHAIN DEFECT WELL KNOWN TO BMW BUT ONLY WARRANTEED FOR 70,000 MILES IS DISINGENUOUS. ENGINE FAILURE ON A CAR AVERAGING 12.5K MILES A YEAR WITH LESS THAN 100K WITH KNOWN ENGINE DEFECTS IS FRUADULENT AT A MINIMUM.

MY 2013 BMW X3 SHOWED A LOW OIL PRESSURE WARNING ON THE DISPLAY. STOPPED THE CAR, AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE TIMING CHAIN NEEDED TO BE REPLACED AND IT WAS A KNOWN ISSUE WITH THE N20 ENGINE. THE COST TO REPLACE IS CLOSE TO $6000. THE TIMING CHAIN IS NOT PART OF THE MAINTENANCE OF THE VEHICLE AND IT NOT SUPPOSE TO FAIL. THE DEALER TOLD ME TO CALL BMW NORTH AMERICA FOR ASSISTANCE TO REPLACE SINCE THE PROBLEM IS DUE TO A DESIGN DEFECT AND NOT A MAINTENANCE ISSUE. I CALLED AND AFTER 2 WEEKS BMW NORTH AMERICA GOT IN TOUCH WITH ME AND TOLD ME THEY ARE NOT GOING TO HELP ME OUT, NOT EVEN PARTIALLY. I CANNOT DRIVE OR SELL THE VEHICLE WITHOUT THE REPAIR BECAUSE THE ENGINE WILL EVENTUALLY FAIL WHICH COULD POTENTIALLY CAUSE SOMEONE TO GET INJURED IN AN AUTOMOBILE ACCIDENT IF THE FAILURE OCCURS WHEN DRIVING IN TRAFFIC. *TR

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED WHILE DRIVING 40 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED COGGIN BMW OF TREASURE COAST IN FT. PIERCE LOCATED AT 4429 US-1, FORT PIERCE, FL 34982, (772) 742-5582, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN *TR