2015 Buick Enclave Complaint Log

2015 Buick Enclave put in Park, doors unlocked, got out and the vehicle moved while in park.

oil just disappears. Burns off all the engine oil w no smoke

I went to Firestone in 2023 about my tire recalled and they claimed there was no recalled. I went again on July 5th, 2025 to changed all my tires but three of them were the tire mentioned. I provided documentation but the agent refused any recalled. Today July 22 , the manager Jason C told me tire recalled only last 6 months and he looked at the recall but per him is not applicable because I used the tire. I was expecting free replacement of 3 tires but they refused or willing to made an adjustment. I'm looking to see if the comment from the manager were correct or not. The firestone location is on address: 777 Middletown Blvd, Langhorne, PA 19047-1823 phone 215-792-6901. If the firestone agent in 2023 told me there is no recall even with documentation and once again in July 2025 I was told the same thing .I will use the tires but during all this time I experience holes, changed valves and replacement one but it costed me money. Please advised [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Buick Enclave. The contact stated while driving at an undisclosed speed, the front passenger's side air bag unintendedly deployed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The dealership is unable to identify the failing component or system. The vehicle shuts off while driving above speeds of 60mph, which causes the power steering pump and power brake pump to fail. This symptom of shutting off while driving creates a significant life safety risk for the driver, passengers, and other motorists. The vehicle has been inspected by the dealership over 4 times in 3 months. Since the vehicle shuts off, there are no warning lamps, messages or other symptoms prior to the failure.

The contact owns a 2015 Buick Enclave. The contact stated that while driving at an undisclosed speed, the driver's and passenger's side roof air bags independently deployed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the front driver's side and front passenger's side seat belts had seized. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,282.

I had storm damage to my vehicle and needed the front headlight replaced. This was a insurance claim and it went to a local body shop as well as a GM Dealership trying to fix the problem. My vehicle is equipped with Adaptive Forwarding Headlights that turn with my steering wheel. Once my headlight was replaced this feature cannot work again. This feature is what holds my headlights in alignment with a module behind the headlight. GM is aware of this issue, and they cannot fix it. Now I have headlights that will not stay in place. The GM dealership said it cannot set my headlights the proper way due to the feature not working now. GM owned the issue; told us their engineers are working to find a fix however it has been years and every Enclave that needs a new headlight loses the feature they can't fix. I bought this car for the adaptive headlight feature to help me see at night and now I'm stuck with a vehicle I don't even want because GM can't fix their own product. It is not fair, and I can't see at night at all now due to my headlight pointing at the ground. Safety is a huge issue. GM needs to recall and fix their Enclaves or any other vehicles they make that have Adaptive Forward Assistant Headlights.

The contact owns a 2015 Buick Enclave. The contact stated that upon inspection it was discovered that the vehicle was leaking engine oil. Additionally, the second-row driver’s side seat belt buckle had fractured and was inoperable. No further information was available. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 270,000,

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was notified via USPS mail by GM 06/2023 regarding a recall (N232404980 / 23V334) & parts not being currently available. I received a follow-up USPS mail by GM 03/2024 regarding the same recall & parts now being available. I followed up with my Buick dealer 05.24.2024 to request a service appointment. I was told the parts were NOT available & the only way for my vehicle to get fixed was by setting up a "placeholder" appointment to get the parts ordered. This "placeholder" was scheduled for 10.31.2024. I hadn't heard anything & reached back out to the dealer on 08.09.24 & was told the part is still not available & still on order. My vehicle is an older model Buick Enclave (2015) & this is safety recall that can't be completed 1 & 1/2 years AFTER notification (6 months after telling me the parts WERE available). This is getting ridiculous to have to wait to have a SAFETY recall, especially as the issues are more prevalent in older models. And this is also hindering my ability to trade in/resell my vehicle since it's an OPEN recall.

I took my car in for routine maintenance service and requested them to investigate a rattle noise when the car is started and when it idles. The vehicle was around 96K mile range. The repair center said it was the fuel injection system and it was normal. Fast forward to now, I have 111k miles, same rattle noise, and took my car back to shop for routine maintenance service and investigation into the rattle noise. It's the timing chain. Timing chain was stretched to the point where it couldn't be tightened and had to have over $4000 worth of repairs done to replace the chain and other damaged components. I pulled my owners manual and even searched online for the OEM recommended inspections for major components of my car and nothing about having timing chain inspected at any specific mileage point, or any other major components that could fail are listed for major components that could be inspected for wear and tear at said mileage milestones. The fact that prior year models had recalls due to failed timing chains, you'd expect to see following year cars, of the same body style, to have a heightened recommended inspection schedule to make sure the solution to the prior recall worked.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. Parts distribution disconnect.

The recall was discovered on March 25 by my car insurance company. We stopped driving the vehicle since it is unsafe to drive it until recall is remidied with a new part. I have called GM 3 times as well as 3 different dealerships. GM and one dealership mentioned the vehicle is actually safe to drive its just if you got in accident that it would be a concern! Noone can say when these parts will be in and its already been 3 weeks. The dealerships refuse to offer a loaner and when asked about reimburse for a rental they said to call GM. Gm refused to reimburse for a rental since my car is paid for and out of their warranty. GM nor the dealerships are actually doing anything to fix the car or offer transportation that is safe until it can be fixed.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The entire audio system went out, including the radio, blinkers, lane detection, crash detection, back up indicators, OnStar, anything related to any kind of sound whatsoever to the vehicle does not work. The issue that we have discovered is the wiring harnesses in the doors are filling with water and shorting the entire system.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact stated that water was leaking into the engine compartment and the passenger side foot well, causing the vehicle to not start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to Technical Service Bulletin Number: 08-08-57-003D for (Seal Seam) (Structure). The failure mileage was approximately 34,000.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nothing has happened yet, but there still isn't any progress on a fix from the manufacturer. I worry everyday that I or my children will be killed by my airbags if they deploy. It has been almost 1 year. Shouldn't the manufacturers get to fixing these recalls in a timely manner or update vehicle owners?

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I was in a car accident on 10/31/2023. the air bags did not deploy and the seat belt (Pretensioners) did not engage as a result of this high impact force. Esis- General Motors inspected the vehicle and provided the crash data retrieval report, attached. There were no problems prior to the accident.

The recall on airbags is not able to be done. I do not feel safe using my vehicle until work is done to drivers side airbag. I need a rental car to use in place of my 2015 Enclave. Help is needed with this issue immediately.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's husband owns a 2015 Buick Enclave. The contact’s husband received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.