2020 Buick Enclave

1st incident i was backing out of a parking spot and it went into emergency park i had to turn off the truck , turn it back on and take it out of emergency parking 2nd incident a week later i was at a stop light the truck did the automatic shut off.When you have your foot on a break , I'll let go of the break to go through the light and it went into emergency park again Engine light is on auto zone says it one of 2 different catalytic converters unsure which one would have to get them both replaced over 500 each 3rd incident auto shutdown when stopped burnt out the starter no way to turn off the auto start stop 4th incident TODAY pulling into the parking lot at the grocery store.Doing about 10 to 15 mph truck just shut off It putting it's into emergency park or shutting of while driving is a SAFETY issue but no recalls Single mother can't afford to even have it looked at right now

The contact owns a 2020 Buick Enclave. The contact stated while driving at an undisclosed speed, there was an abnormal ticking sound coming from under the hood. Additionally, there was an abnormal exhaust odor inside the cabin of the vehicle. The vehicle was taken to the dealer, who determined that the passenger’s side flex pipe bracket had cracked, causing damages to the catalytic converter. The contact was informed that the flex pipe and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 52,580.

Back up Camera has stopped working. When placing car into reverse we get a black screen with a warning signal and picture of camera with line through. this creates a safety issue when backing up with out camera guidance.

I am submitting this formal complaint regarding serious mechanical and safety issues with my 2020 Buick Enclave. These issues have created ongoing financial hardship, significant safety concerns, and an urgent need for investigation and resolution. Over the past several months, my vehicle has repeatedly displayed low‑oil notifications, sometimes occurring within one month of receiving a full oil change. During a recent visit to my mechanic for yet another low‑oil alert, he recalled that I had previously brought the vehicle in for the same issue. After conducting a more thorough inspection, he informed me that there was a failure within the engine/transmission assembly. He showed me the area where oil was seeping from the engine. I also inspected the oil filter and oil plug, both of which showed no signs of leakage. Following this diagnosis, I brought the vehicle to Royal Buick GMC. Their service department performed a SAVI Dongle test and a GM‑Certified Multi‑Point Inspection. The service technician informed me that the vehicle requires a complete engine replacement including the following: replacement of the engine, repair of a rear main seal failure, resealing of the oil pan, and replacement of the lower control arm. It is my belief that these issues are consistent with reported problems. In addition to the oil‑related failures, I have experienced sudden acceleration and jerking while driving. These incidents are alarming and pose a serious risk to my safety and the safety of others on the road. I am deeply concerned that this defect could lead to an accident through no fault of my own. This vehicle is my only means of transportation for work and for caring for my family. The cost and severity of the required repairs are catastrophic, and I believe the manufacturer should be held responsible for addressing these defects. I respectfully request that the NHTSA investigate these issues and assist in ensuring that GM/Buick replaces the engine for its safe operation.

The vehicle developed an exhaust leak caused by both weld points on the front exhaust pipe breaking. A dealership inspected the vehicle and confirmed that the exhaust welds had failed, creating a hole in the exhaust pipe and triggering a P0420 catalyst efficiency code. The failure occurred at approximately 31,500 miles. The exhaust leak caused increased exhaust noise and emissions warning codes. The dealership recommended replacement of the front exhaust pipe assembly. This appears similar to known failures on the Buick Enclave and Chevrolet Traverse platform where the front exhaust pipe mounting bracket separates from the pipe due to weld failure. GM has issued special coverage adjustments for similar exhaust pipe bracket weld failures on other model years of these vehicles. The failure occurred at relatively low mileage and appears to be a structural weld defect in the exhaust system.

Dear NHTSA Safety Team, I am submitting a formal safety complaint regarding my 2020 Buick Enclave (VIN: [XXX] ). My vehicle has experienced repeated engine shutdowns while driving, creating a serious safety hazard. Vehicle & Incident Details: * Make/Model/Year: 2020 Buick Enclave * VIN: [XXX] * Mileage: ~116,834 miles (purchased at ~62,000 miles, used) * Purchase Date: [Insert Month/Year] * Dealer: Kyle Durrence Claxton Dealership Repair History: * First repair attempt: TPMS system * Second repair attempt: Connector assembly block * Total out-of-pocket spent: $4,000+ * Despite these repairs, the vehicle continues to shut off unexpectedly while driving. Safety Impact: * Engine shuts off while the vehicle is in motion, creating a risk of collision. * Vehicle is my only mode of transportation. * Dealership has not provided a loaner vehicle. Additional Concerns: * I have discovered forged signatures on my original finance/loan paperwork from the dealership, which I previously reported to the dealership General Manager without response. Requested Action: I request that NHTSA record this safety issue, investigate the repeated engine shutdowns, and consider whether this defect warrants a recall or further manufacturer action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Buick Enclave. The vehicle was reversed out of the driveway; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle jerked, vibrated, and the check engine warning light and other unknown warning lights illuminated. After several minutes, the vehicle functioned as intended. A short distance later, the failure reoccurred. The vehicle was taken to Auto Zone, but no cause for the failure was found. The vehicle was taken to a private dealer where it was diagnosed and determined that the catalytic converter was clogged, and that the electronic brake control center module and the transmission module had failed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

See attached document for complaint.

Component/System Failed: Tire Sidewall (Continental CrossContact LX20 EcoPlus+, Size: 255/55R20 107H). I am reporting a potential safety defect regarding my Continental tires. While my specific mold number (S-421232) is not currently listed in NHTSA Campaign 20T018000, the tires were manufactured in the same week (DOT 0420) and show symptoms consistent with the overcuring defect described in that recall. I have observed unusual marks and [mention what you see: e.g., "cracking," "distortions," or "bubbling"] on the sidewall. These marks appeared without any impact or road hazard. Given that this specific model and production week are already associated with sudden sidewall breakage and carcass failure, I am concerned that the existing recall scope is too narrow and that my tires pose a similar risk of sudden air loss or crash.

Front exhaust flex pipes had to be replaced. It’s a common problem and a recall exists for the prior year.

I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood and checked the negative battery terminal and upon pulling the lever, the power came back on. We have an appointment at a GM dealership on Monday to fix the issue to ensure we are not put at risk again.

The front exhaust pipe bracket has broken. Upon investigation, this is an ongoing issue for 2018-2019, and 2021-2023 Chevy Traverse and Buick Enclave models, but NOT 2020. All of the models use the exhaust system and same bracket, and it should be included as a special coverage. In fact, the attached picture of my vehicle will show that it is an identical break to those pictures used in the previous bulletins. Any help is appreciated. Reference: N252503850, N242445280, N222385510, N212356540, and photo attached.

Front exhaust bracket detached from exhaust. An issue that has resulted in a hole in my exhaust. This same issue has been identified and warranty extended for 2019 and 2021 enclaves with the same engine and exhaust parts. Dealership wants to change $1000 to fix the issue.

We bought this 2020 Buick Enclave from Pinegar Chevrolet in Republic, MO from the preowned side of the dealership. When we test drove it only in the parking lot it didn't make any noises, but as soon as we drove off the lot after purchase the brakes made a noise as if the anti lock brake system was not working properly making it difficult to stop as the car should. We also was told that since this is a preowned and not a certified preowned that it was sold as is no warranty. I believe GM needs to fix this issue ASAP or the dealership needs to either buy the car back or put us into something with a warranty that doesn't have safety issues. We bought this as our family vehicle and I don't believe it is road worthy or safe to be transporting my family in.

Welds have broken loose from exhaust creating a hole and loud noise & strong exhaust smell

Bracket holding exhaust pipes broke and I'm told it is a hazard. It is over $400 to fix it, I paid almost $6,000 for warranty service contract when I bought my car which doesn't cover it. It looks like this same problem is listed for 2019 but not 2020 which would have covered it if you would list it as a problem for 2020 also. [XXX} Please review and hopefully others have let you know also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Buick Enclave. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the evaporative emission system, vapor canister purge solenoid, and the control solenoid were replaced; however, the failure persisted. The contact stated that the vehicle was difficult to start, and the instrument cluster gauges were fluctuating. The contact stated that the failure had occurred after refueling the vehicle. The contact stated that the failure had progressively worsened. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline), and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.

The chest clip does not stay fastened. It comes unfastened with a very slight amount of pressure.

The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bracket coming detached and breaking off.

Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles