Buick · Encore GX · 2020
2020 Buick Encore GX
2
Recalls
64
Complaints
4/5
Safety Rating
The 2020 Buick Encore GX has 2 recalls and 64 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: service brakes (9 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Buick Encore GX page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is service brakes with 9 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Buick Encore GX currently shows 2 NHTSA recalls listed on this page and 64 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are service brakes (9), unknown or other (8), power train (8).
- Vehicle
- 2020 Buick Encore GX
- Recalls
- 2
- Complaints
- 64
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
18.5% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 21V440000June 10, 2021
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Remedy Status
Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
NHTSA ID: 20V588000September 24, 2020
SERVICE BRAKES
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Remedy Status
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Owner Complaints
64 totalPOWER TRAIN
Mar 23, 2026
I am writing to formally report a serious mechanical failure involving my vehicle and to request further review and assistance. While operating my vehicle, it unexpectedly stalled in the middle of an intersection, creating a significant safety hazard. At the time of the incident,...
Preview excerpt
UNKNOWN OR OTHER
Mar 16, 2026
My 2020 Buick Encore GX which has only 30,600 had the "Shift to Park" message appear on the dashboard screen and my car was not turning off properly. I read online that it is a widespread known issue: however, I had to pay 630.14 to fix the GM well know widespread issue so I can ...
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POWER TRAIN,ELECTRICAL SYSTEM
Feb 19, 2026
My 2020 Buick Encore GX is showing a message with accompanying ding ding sounds "Shift to Park" after I put my car in park. This malfunction will not allow the car to be locked. I see there are many complaints and lawsuits that GM has not attended to. How do we get GM to initi...
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POWER TRAIN,ENGINE
Feb 16, 2026
2020 Buick Encore GX; pulling out of a service station, my check engine light illuminated, and message on cluster stated: Engine Power Reduced. I loss throttle response for accelerating. Accelerator pedal was pushed to the floor and no acceleration. Vehicle entered limp mode. Dro...
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POWER TRAIN,ELECTRICAL SYSTEM
Nov 3, 2025
SHIFT INTO PARK WARNING WHEN CAR IS IN PARK
UNKNOWN OR OTHER,BACK OVER PREVENTION
Oct 25, 2025
To Whom It May Concern, I am submitting a formal complaint regarding a recurring issue with my 2020 Buick Encore GX (VIN: [XXX] ) related to the “Shift to Park” defect, which is documented in GM’s Technical Service Bulletin 23-NA-119. My vehicle intermittently fails to recogniz...
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ENGINE AND ENGINE COOLING
Oct 22, 2025
The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle began to shake with abnormal sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where i...
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POWER TRAIN
Sep 15, 2025
Powder Train When parking the car in garage, placed vehicle in park, then turned vehicle off, received a message on dash "SHIP TO PARK". The car was in park. Even thought the engine was off, it would now allow radio or lights to shut off util message goes off. Some times several...
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ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Aug 28, 2025
When I put the car in park and go to turn off the car, I'm getting a "Shift to Park" error when the car is already in park. This error will not allow the car to shut off. I have to shift it back out of gear and then back to park several times before it will recognize that it's in...
Preview excerpt
UNKNOWN OR OTHER
Aug 15, 2025
Getting a shift to park error when placing the gear in park. It’s not recognizing the car is already in park and I have to make several attempts until it finally goes away each time.
Showing 10 recent complaints from 64 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Buick models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Buick Encore GX Years
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Frequently Asked Questions
How many recalls does the 2020 Buick Encore GX have?
The 2020 Buick Encore GX has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Buick Encore GX?
NHTSA has received 64 owner-reported complaints for the 2020 Buick Encore GX.
What is the NHTSA safety rating for the 2020 Buick Encore GX?
The 2020 Buick Encore GX received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Buick Encore GX?
The most commonly reported complaint categories for the 2020 Buick Encore GX are service brakes (9 reports), unknown or other (8 reports), power train (8 reports).
Does the 2020 Buick Encore GX have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Buick Encore GX. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.