2007 Buick LaCrosse Complaint Log

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WENT TO MY MECHANIC. HE WAS ABLE TO GET A TEMP HMD REPLACEMENT PART IN ABOUT 3 DAYS. HE INSTALLED THE TEMP REPLACEMENT PART AND EXPLAINED TO ME WHAT HAPPENED TO THE DISFUNCTIONING HDM. THAT WAS IN 07/2014.MY BUICK WAS IN THE RECALL FOR THE HDM MALFUNCTION. UPON RECEIVING THE RECALL LETTER, I TOOK MY BUICK TO THE DEALERSHIP AND WAS INFORMED THERE WERE NO REPLACEMENT PARTS AVAILABLE AT THAT MOMENT. I SHOULD CHECK BACK OR RECEIVE A PHONE CALL FROM THE DEALERSHIP WHEN SAID PART WOULD BE AVAILABLE. I EXPLAINED THAT THE PART WAS REPLACED PRIOR TO THE GM RECALL. THE RECALL NOTICE WAS ON 01/2015 FROM GLOBAL VEHICAL SAFETY IN MILWAUKEE, WI. AS FAR AS THE DEALERSHIP, I NEVER HEARD ANYTHING BACK FROM THEM. ON 10/27/2015, I SUBMITTED A REIMBURSEMENT CLAIM FOR OUT OF POCKET PAY ACCORDING TO THE INSTRUCTIONS STATED ON THAT FORM, TO THE DEALERSHIP. AFTER 3 MONTHS OF NO RESPONSE FROM THE DEALERSHIP, I WENT IN AND TALKED TO THEM DIRECTLY. THEY STATED THAT A PERM REPLACEMENT PART WAS NOT AVAILABLE YET SO MY CLAIM WOULD NOT BE PROCESSED UNTIL GM ANNOUCED A PART WAS AVAILABLE AND A SECOND LETTER WAS MAILED TO ME. ANOTHER 2 MONTHS PASSED AND NO CALLS OR LETTERS FROM GM OR THE DEALERSHIP. I WENT IN DIRECTLY TO THE DEALERSHIP AGAIN AND THEY SAID THEY HAVE TO WAIT FOR AN "OFFICIAL" AUTHORIZATION FROM GM TO START THE CLAIM PROCESS. I FEEL AS IF GM AND THE DEALERSHIP ARE NOT WORKING ON THIS MATTER TO THE FULLEST OR EVEN ANY EFFORT TO RESOLVE THIS SITUATION. IT'S FUNNY YET SAD THAT MY MECHANIC REPLACED THE HDM IN ROUGHLY 5 DAY OR SO, WHICH BY THE WAY, IS STILL PERFORMING PERFECTLY FINE. YET THIS MAJOR AUTO COMPANY(GM) CANT RESOLVE THIS ISSUE WITH THE HDM PART. REALLY?! SOMEONE NEEDS TO TAKE A CLOSER INTO THIS SITUATION. I ,PERSONALLY, FEEL AS IF GM AND THE DEALERSHIP ARE TRYING TO TURN AWAY FROM THIS "MAJOR" PROBLEM SO MANY ARE EFFECTED BY.(UPDATE-MRS ALLAI PASSED AWAY 11/2015. I AM HER SON)

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS FLICKERED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 08/13/15

WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE EXTERIOR LIGHTING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 199,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), A SMELL OF BURNT RUBBER WAS PRESENT INSIDE THE CABIN AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A SHORT CIRCUIT ON THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. THE VIN WAS NOT AVAILABLE.

IN EARLY DECEMBER 2014, THE LOW-BEAM HEADLIGHTS STOPPED WORKING PERMANENTLY. REPLACING THE HDM MODULE DOES NO RECTIFY THE SITUATION AND THE FUSES AND LAMPS ARE IN GOOD WORKING CONDITION. I HAVE BEEN DRIVING 7 MONTHS WITH HIGH-BEAMS ONLY, WHICH ENDANGERS OTHER DRIVERS AND PUTS ME AT RISK OF HEAD-ON COLLISION. OTHER PEOPLE HAVE INDICATED THEIR CARS HAVE BURNED BECAUSE OF THIS SITUATION. I FIRST NOTICED GM'S PUBLIC ACKNOWLEDGMENT OF THE DEFECT IN DECEMBER, BUT NEARLY 7 MONTHS LATER, THEY HAVE NEITHER NOTIFIED ME NOR ANNOUNCED A WAY TO FIX THE PROBLEM. MY DEALERSHIP HAS NO REMEDY TO OFFER. IN ONE WEEK MY STATE INSPECTION EXPIRES. AFTER THAT I WILL NOT BE ABLE TO DRIVE THE CAR OR SELL IT.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART AND THE PERMANENT REMEDY WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS IN ORDER TO VIEW THE ROAD. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS HAD TO BE ENGAGED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING THE RANDOM FAILURE OF THE LOW BEAM HEAD LAMPS FAILING TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLAMP RELAY. THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 9/24/15 *JS

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHT EXPLODED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.

THE HEADLAMP DRIVER MODULE BURNED A HOLE IN THE ENGINE FUSE BOX. THE HDM IS NOW FUSED INTO THE FUSE BOX AND CAN'T BE PULLED OUT TO REPLACE IT. RECALL 14V-755 WILL REPLACE THE HDM. BUT THE GM SAID I HAVE TO PAY FOR THE REPLACEMENT OF THE FUSE BOX. THE HDM FAILED AS THE RECALL SAID. *TR

AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED DURING THE NIGHT AND THE HIGH BEAMS WERE REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX AND WIRING UNDER THE HOOD MELTED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16 *BF *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

WHILE DRIVING AT DARK LOW BEAM HEADLIGHTS SHUT OFF. HIGH BEAM STILL WORKED. AFTER SEVERAL MINUTES LOW BEAMS STARTED WORKING AGAIN. THIS HAS HAPPENED TO ME 3 TIMES NOW. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD LOW BEAM LIGHTS SEIZED CAUSING THE CONTACT TO CRASH INTO THE DUMPSTER. AS A RESULT OF THE FAILURE, THE DRIVER SIDE HEAD LIGHT BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE WAS 203,000. ..UPDATED 02/24/15*BF UPDATED 9/21/2017*CN

MY WIFE WAS TAKING HER FATHER TO THE HOSPITAL WHEN SHE THE LOW BEAM HEADLIGHTS WERE TO COME ON THEY DID NOT. SHE HAD TO DRIVE THE REST OF THE WAY WITH ONLY HER PARKING LIGHTS ON. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN 2013 WE HAD TO REPLACE A RELAY UNDER THE HOOD IN THE FUSE BOX FOR THE SAME ISSUE. THIS TIME WE TOOK IT INTO OUR LOCAL PARTS SHOP TO REPLACE THE RELAY AND FOUND OUT THAT THE FUSE BOX HAD MELTED TOGETHER AND HAVE HAD IT TOWED TO BE REPAIRED, THIS WAS ON A 2007 BUICK LA CROSS. I UNDERSTAND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED THIS TYPE OF VEHICLE AND I BELIEVE IT SHOULD BE REPAIRED BY THE DEALER AND A SAFETY RECALL STARTED. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON INTERSTATE AT NIGHT 65 MPH AND MY HEADLIGHTS AUTOMATICALLY WENT OFF. THEY WOULD NOT COME BACK ON. I DROVE WITH HIGH BEAMS UNTIL I COULD GET OFF AN EXIT. SAT THERE AND TRIED TO GET THEM ON...NO LUCK. FINALLY THEY CAME BACK ON AND 15 MINUTES LATER THEY WENT OFF AGAIN. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON FOR 35 MINUTES. TOOK IT IN TO GM CERTIFIED SERVICE DEPT. AND THEY SAID THERE WAS NOTHING WRONG WITH THE LOW BEAMS. DRIVING HOME FROM SERVICE DEPT, THEY WENT OUT AGAIN !!!!!! WHAT IS THE PROBLEM WITH THIS?. VERY VERY DANGEROUS AND CANNOT DRIVE MY CAR BECAUSE I AM NOT SURE WHEN THE LIGHTS WILL GO OUT....THUNDERSTORMS, NIGHT TIME, SNOW, ETC....I NEED MY LOW BEAM LIGHTS !!!! I AM CALLING THE SERVICE DEPT. AGAIN TOMORROW AND DEMANDING THEY FIX THIS PROBLEM BEFORE I HAVE A SERIOUS ACCIDENT !!!!!!!!! *TR

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH DEFECT RECALL. *SMD THE CONSUMER ALSO STATED HE EXPERIENCED A PROBLEM, WITH THE LIGHTS GOING OUT, ON THEIR OWN. *JB

SOMETIMES WHEN I AM DRIVING MY ICON FOR THE AIRBAGS IS ILLUMINATED ON MY DASH, WHICH I SUPPOSE MEANS THAT MY AIR BAGS ARE NOT ACTIVATED. WHEN I WENT TO ANDY MOHR BUICK IN FISHERS, IN. 46038, I QUESTIONED THEM ABOUT IT. AND THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING IT, AND THEY WOULD HAVE TO PUT IT ON THE ANALYZER AND FIND OUT WHAT WAS WRONG AND THAT COULD COST SEVERAL HUNDREDS OF DOLLARS. SO I CALL GM AND THEY PAID FOR IT. I WAS TOLD THAT IT WAS THE PERSONAL BODY MODULE AND WOULD RUN AROUND $1300. I NEW ABOUT THE KEY RECALL AND THOUGHT THAT MIGHT HAVE SOMETHING TO DO WITH IT. SO I WAITED UNTIL BUICK FIXED MY KEY PROBLEM, BUT THE AIRBAG DID NOT GO AWAY. THEN THE NEXT (LIGHT RECALL) CAME UP, WHICH IS STILL NOT REMEDIED SO I DO NOT KNOW IF THAT IS NOT A PART OF THE PROBLEM. SINCE, I BOUGHT THE CAR FROM MY ELDERLY NEIGHBOR, SHE SAID THAT SHE COMPLAINED ABOUT IT SEVERAL TIMES TO THE BUICK DEALER, (ANDY MOHR) AND THEY DID NOT DO ANYTHING. THEY TOLD HER THAT WHENEVER IT HAPPENS TO BRING THE CAR INTO THE DEALERSHIP. WELL, WITH ALL INTERMITTENT PROBLEMS IT IS VERY HARD FOR A PERSON TO GET THE CAR TO THE DEALER WHILE IT IS HAPPENING. AND ALL OF THESE DIAGNOSTIC CHARGES ARE VERY EXPENSIVE. AND IF YOU PAY FOR A REPAIR AND THEN THERE IS A RECALL, YOU NEVER GET YOUR MONEY BACK FROM THE MANUFACTURE. READ SOME OF YOUR COMPLAINTS AND YOU WILL SEE THAT I AM RIGHT, SO THE POOR CONSUMER HAS TO WAIT AND DRIVE AN UNSAFE VEHICLE UNTIL THE SLOW WHEELS OF GOVERNMENT FINALLY MAKE THE MANUFACTURE DO THE RIGHT THING AND FIX THE PROBLEM. I AM STILL WAITING 8 MONTHS FOR THE EXTERIOR LIGHTING REPAIR. DOES SOME ONE HAVE TO BE KILLED BEFORE WE GET ACTION.

TL* THE CONTACT OWNS A 2007 BUCK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 87,000.

PARKED WITH LOW BEAM HEADLIGHTS ON AND THEY SUDDENLY SHUT OFF. TURNED THEM OFF AND BACK ON MANUALLY WITH NO AFFECT. TURNED ON THE HIGH BEAMS AND HAD LIGHT. ABOUT 5 MINUTES LATER WHILE DRIVING THE LOW BEAMS RETURNED. A SECOND INCIDENT OCCURRED ON SEPTEMBER 25, 2014 WHILE DRIVING 60 MPH. LOW BEAMS WENT OUT WAS ABLE TO SWITCH ON HIGH BEAMS, ALTHOUGH SOMEWHAT DIMINISHED, LOW BEAMS RETURNED WITHIN 10 MINUTES OF DRIVING WITH DIMINISHED HIGH BEAMS. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE EXITING A PARKING LOT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INDICATED THAT THE HIGH BEAMS HAD TO BE USED DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FUSE BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,424. UPDATED 11/20/14*LJ UPDATED 8/17/2015 *JS

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNETHICAL AND UNPROFESSIONAL CUSTOMER SERVICE. *SMD

THE CAR WAS DRIVEN ON THE FREEWAY. SMELL OF SOMETHING BURNING COMING FROM THE HOOD AREA. TAKE THE NEXT EXIT, SMOKE START COMING OUT OF THE HOOD. STOP THE CAR CHECK THE HOOD AND THE UNDERHOOD FUSE BLOCK WAS BURNING. THE WHOLE FUSE IS DAMAGED SO IS THE ENGINE HARNESS. IT LOOKED LIKE THE HEADLAMP DRIVER MODULE AND THE FOG LAMP MICRO-RELAYS WERE THE ONES THAT MELTED FIRST AND CAUSE THE FUSE BOX TO BURN. I COULDN'T FIGURE OUT WHY THE FUSE BOX JUST BURNED THAT'S WHY I STARTED LOOKING ONLINE IF SOMEONE ELSE HAS THE SAME PROBLEM. IT SEEMS A FEW PEOPLE HAS THE SAME PROBLEM. I GUESS THERE ARE UNREPORTED CASES AS WELL. SOMETHING SHOULD BE DONE BEFORE SOMEONE GET HURT BECAUSE IT LOOKS LIKE THIS IS A PROBLEM THE 2007 BUICK LACROSSE HAS. THE CAR HAS NOT BEEN FIXED YET. STILL TRYING TO FIND OUT IF IT IS STILL WORTH FIXING...UPDATED 10/05/14 *BF....UPDATED 01/12/15*BF THE MAIN WIRING HARNESS WAS REPLACED. UPDATED 01/15/15*JB UPDATED 3/26/2015 *JS

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO ORDER PARTS TO COMPLETE RECALL. *SMD

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER BELIEVED THE IGNITION SWITCH PROBLEM, WAS MORE THAN JUST A CHEAP POORLY DESIGNED PART AS EXPLAINED IN THE RECALL LETTER HE RECEIVED. *JB

TL* THE CONTACT OWNS A 2002 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 CHEVROLET IMPALA. VEHICLE OWNER HAD TO PAY FOR SERVICE THEFT DETERRENT FOR CAR. REQUESTING REIMBURSEMENT. *TA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENTIRE WARNING PANEL ILLUMINATED AND THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE ROAD AND RESTARTED BUT NO LIGHTS ILLUMINATED IN OR OUTSIDE THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/08/15*LJ UPDATED 9/29/2017*CN

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, SHE HIT A POT HOLE AND THE VEHICLE STALLED. THE VEHICLE COASTED TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AS NORMAL. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS NEEDED FOR THE REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUSE BOX AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE LOW BEAM LIGHTS STOPPED WORKING. HE TOOK THE VEHICLE TO HIS LOCAL MECHANIC, WHERE HE WAS INFORMED HE WAS VERY FORTUNATE THE VEHICLE DID NOT CATCH ON FIRE, BECAUSE THE FUSE BOX HAD MELTED AND THE WIRES HAD BURNED. THE DAMAGE WAS NOT A RESULT OF NEGLIGENCE, BUT WAS CAUSED BY A FLAW IN THE FUSE BLOCK. *JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.