2006 Cadillac CTS Complaint Log

PASSENGER AIR BAG RESTRAINT SYSTEM NO LONGER OPERATING PRIOR TO REACHING 40,000 MILES. "CHECK AIRBAG" LIGHT REMAINS ON. 2006 CADILLAC CTS. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE TURNING AND DEPRESSING THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THE THIRD BRAKE LIGHT FAILED A TOTAL OF THREE TIMES AND WOULD NOT SEAL PROPERLY. THE CONTACT SPOKE WITH THE MANUFACTURER AND DEALER AND WAS ADVISED THAT REPAIRS TO THE VEHICLE WOULD BE AT THE OWNERS EXPENSE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

DEFECTIVE AIRBAG SENSOR ON A 2006 CADILLAC CTS WITH ONLY 43000 MILES

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT SENSOR CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 133,000. *TR

THE ACCIDENT OCCURRED AS A RESULT OF EVASIVE ACTION TO AVOID STRIKING AN ANIMAL (BELIEVED TO BE A LARGE COYOTE) THAT SUDDENLY APPEARED FROM THE LEFT OF US97N NORTH OF KLAMATH FALLS, OREGON, A TWO LANE ROADWAY. THIS ACTION CAUSED THE RIGHT FRONT WHEEL TO TRAVEL TO THE ROAD SHOULDER. THE SHOULDER WAS COVERED WITH AN ACCUMULATION OF CINDER MATERIAL USED BY THE STATE TO PROVIDE TRACTION ON ICE AND SNOW. IT WAS BUILT UP DUE TO THE ACTION OF SNOWPLOWS. (THE ROAD WAS CLEAN AND DRY AT THE TIME OF THE ACCIDENT). THE WHEEL SANK INTO THE ACCUMULATED CINDERS CAUSING THE VEHICLE TO ENTER A SPIN AND SUBSEQUENTLY TO ROLL DOWN AN EMBANKMENT. NONE OF THE FRONT OR SIDE AIR BAGS DEPLOYED. GM'S CADILLAC DIVISION WAS MADE AWARE OF THIS FACT AND CONDUCTING AN INVESTIGATION OF THEIR OWN. THEY SINCE ADVISED THAT THEY WERE UNABLE TO DETERMINE A CAUSE FOR THE FAILURE. AIR BAG DEPLOYMENT WOULD NOT HAVE PREVENTED THE INCIDENT BUT MAY HAVE LESSENED THE EXTENT OF THE INJURIES SUFFERED BY THE DRIVER AND FRONT SEAT PASSENGER. POST ACCIDENT PHOTOGRAPHS, RESCUE AGENCY REPORTS, POLICE REPORTS AND A READOUT OF THE VEHICLE'S "BLACK BOX" COMPUTER EQUIPMENT ARE AVAILABLE ON REQUEST. INTERESTINGLY ENOUGH, AN E-MAIL DIAGNOSTICS REPORT FROM THE VEHICLE'S ON-STAR SYSTEM DATED JUNE 22, 2010 WAS RECEIVED ALMOST FOUR MONTHS AFTER THE ACCIDENT STATING "NO ISSUES FOUND" WITH THE AIR BAG SYSTEM BUT THAT THE ON-STAR SYSTEM, WHICH ALSO FAILED TO FUNCTION AT THE TIME OF THE ACCIDENT, REQUIRED ACTION. *TR

2006 CADILLAC CTS "SERVICE AIR BAG" LIGHT ON MONTHS AFTER A CRASH. AIR BAGS DID NOT DEPLOY DURING CRASH. *TR

2006 CADILLAC CTS-V DIFFERENTIAL PROBLEM. *TR

MY 06 CADILLAC CTS HAD LESS THAN 35000 MILES ON IT AND LESS THAN 3,000 ON AN OIL CHANGE WHEN I NOTICED THE OIL LEVEL WAS BELOW THE READING MARKS ON THE DIPSTICK. NO DRIPS ON THE GROUND. AFTER RESEARCHING I DISCOVERED THEIR SPEC IS TO BURN 1 QUART PER 1000 MILES (1 QUART PER 500 MILES IF AGGRESSIVELY DRIVEN). I TOOK THE CAR IN FOR AN EVALUATION TO SEE IF IT HIT THEIR "SPECS", AND THE SERVICE MANAGER PERFORMED AN OIL CHANGE, AND SET ME UP FOR A REINSPECTION AT 2,000 MILES. WHEN I WENT IN HE CHECKED THE OIL LEVEL, AND IT WAS LOW, I ASKED WHERE THE LEVEL SHOULD HAVE BEEN ON THE DIPSTICK AND HE GAVE ME A RANGE. IF THE CONSUMPTION RATE IS SO SPECIFIC, SHOULDN'T THE TEST FOR CONSUMPTION HAVE STRICT GUIDLELINES ABOUT WHERE THE DIPSTICK READINGS SHOULD BE? I HAVE OWNED ALMOST EXCLUSIVELY GM VEHICLES FOR MOST OF MY ADULT LIFE. EVEN IN THE ONES I'VE KEPT FOR 150,000 MILES PLUS, I HAVE NEVER HAD EVEN ONE OF THEM LEAK LET ALONE BURN OIL AT THIS RATE. IN 3000 MILES, I HAVE TO PUT 2 QUARTS OF OIL IN THIS VEHICLE, AND THAT'S NORMAL. IT MAY NOT BE A SAFETY ISSUE, AT LEAST UNTIL MY CAR ENGINE SEIZES ON THE HIGHWAY FROM LACK OF OIL, BUT IT IS DEF SOMETHING THAT NEEDS TO BE ADDRESSED BY GM. *TR

2006 CADILLAC CTS PASSENGER SIDE AIR BAG SENSOR . ORIGINAL PROBLEM WAS THE SERVICE AIR BAG LIGHT CAME ON THE DASH APPROXIMATE MILEAGE 68700. TOOK THE CAR IN FOR SERVICE AND CAME BACK AS PASSENGER SIDE MODULE HAD FAILED. ( SAFETY WARNING AIR BAG WOULD NOT DEPLOY FOR ANY REASON.) HAD SENOR MODULE REPLACED AT COST OF $ 596.18 IN REVIEWING THE LOG THIS MODEL YEAR HAS HAD A NUMBER OF THIS TYPE OF OCCURRENCE. WHAT IS NEEDED TO HAVE A RECALL FOR THIS PROBLEM? HOW MANY AIR BAGS ARE DISCONNECTED DUE TO COST OF REPAIR ? IF A 3 YEAR OLD CAR HAS A MAJOR SAFETY COMPONENT (AIR BAG ) NOT WORKING. WHAT CAN BE DEEMED WHEN THE MAJORITY OF THE CARS REACH 5 YEARS? SEAT BELTS AND AIR BAGS ARE FOR THE PASSENGERS SAFETY. THIS IS A FAMILY CAR. *TR

AIR BAG LIGHT ON. I CALL CADILLAC AND THEY ADVISED ME TO TAKE IT IMMEDIATELY TO THE DEALER. I ASK THE REPRESENTATIVE IF THEY HAVE RECEIVED COMPLAINTS ON THE SAME PROBLEM AND HE SAID A FEW. I ASKED HIM IF ITS UNDER WARRANTY AND HE SAID THAT HE WILL FORWARD IT TO THE WARRANTY PERSON WHO WILL HANDLE MY CASE. HOWEVER, THEY WILL NEED A REPORT FROM THE DEALER ON THE PROBLEM AND IF THE DEALER FINDS THE PART DEFECTIVE THEY WILL REPLACE IT AT NO COST TO ME. HE CONNECTED ME TO THE HEALEY BROTHERS THE NEAREST DEALER TO MY HOME. I MADE THE APPOINTMENT AND BEFORE I MADE THE APPOINTMENT THE DEALER REPRESENTATIVE TRIED TO INFORMED ME THAT IF THE CAR WAS NOT IN A CRASH THE PART MAY BE DEFECTIVE. THE GM REPRESENTATIVE WAS STILL ON THE LINE AND IMMEDIATELY CUT OFF THE DEALER AND STATED YOU ARE TO CHECK THE CAR AND GET BACK TO ME AND WE WILL HANDLE IT FROM THERE. I MADE THE APPOINTMENT & TOOK THE CAR ON NOVEMBER 17, 2009. I HAD TO PAY THE DEALER FOR THE DIAGNOSIS OF $113.29. THEY INSPECTED THE CAR IN AND OUT FOR ANY CRASH DAMAGE AND THEY FOUND NONE AND COMMENTED ON HOW WELL I TAKE CARE OF THE CAR. THEY A COMPUTER CHECKED AND FOUND FAILURE CODE SET B0092 FOR CIRCUIT MALFUNCTION TRACED TO FAILURE WITHIN THE SEAT AND MUST REPLACE MODULE TO ENABLE AIRBAG SYSTEM TO WORK/OPERATE. THEY GM CUSTOMER ASSISTANCE CASE # 71-776491182 AND ADVICE OF REPAIR NEEDED AND COST OF $920.93 AND IT DID NOT INCLUDE THE $113.00 THAT I PAID FOR. I RECEIVED A CALL A DAY LATER AND THE GM REPRESENTATIVE TOLD ME THAT THE CARS WARRANTY EXPIRED HOWEVER, THEY WILL OFFER ME A RESOLUTION TO ME BY REDUCING SOME OF THE LABOR REPAIR AND A MAINTENANCE PACKAGE IF I AGREE TO ABSORB THE REST OF THE COST. I EXPLAIN THAT I SHOULD NOT ABSORB ANY COST. HE STATED LET ME SPEAK TO MY BOSS AND ILL GET BACK TO YOU AND ILL CALL YOU BACK WITH A DECISION. I DID NOT GET A RETURN CALL. I LEFT A MESSAGE TO THE GM REPRESENTATIVE JUSTIN PEPPER AND HAVE NOT RECEIVED RETURN CALLS SINCE. *TR

AIRBAG DEPLOYMENT SENSOR IN MY 2006 CADILLAC CTS IS NON-FUNCTIONAL. VEHICLE HAS APPROXIMATELY 75,000 MILES AND IS OUT OF WARRANTY. DEALER (DAVID TAYLOR CADILLAC, HOUSTON, TX) HAS ADVISED THAT THE AIRBAGS WILL NOT FUNCTION UNLESS THE SENSOR IS REPLACED, AT A COST OF $625.00 THIS IS A SERIOUS SAFETY ISSUE FOR A 3 YEAR OLD VEHICLE. GM WILL NOT REPAIR WITHOUT COST. *TR

ON MY 2006 CADILLAC CTS, I EXPERIENCED A DEFECT IN THE PASSENGER FRONTAL AIRBAG. THIS OCCURRED IN AUGUST, 2009. I TOOK THE VEHICLE TO THE LOCAL CADILLAC DEALER AND THE PROBLEM WAS SUPPOSEDLY CORRECTED. NOW SEVEN MONTHS LATER, THE SAME DEFECT LIGHT IS COMING ON INDICATING THE PROBLEM IS OCCURRING AGAIN. THIS IS DEFINITELY A SAFETY PROBLEM BECAUSE THE AIRBAG MAY NOT DEPLOY IN AN ACCIDENT OR MAY DEPLOY WHILE DRIVING. THE VEHICLE WAS UNDER WARRANTY WHEN THE FIRST INCIDENT OCCURRED BUT IS NOW OUT OF WARRANTY. WE ARE SENIOR CITIZENS WITH VERY LIMITED INCOME AND ARE NOW TOLD WE MUST PAY FOR THE CORRECTION OF THIS PROBLEM. I AM CONCERNED ABOUT DRIVING THE VEHICLE WITH MY SPOUSE AS A PASSENGER UNTIL WE CAN GET THE VEHICLE REPAIRED. PLEASE LET ME KNOW IF I HAVE ANY OPTIONS UNDER THE SAFETY DEFECT ACT.

MY AIRBAG LIGHT IS ON AND WHEN I TOOK IT TO THE DEALER, THE PASSENGER AIRBAG MODULE WAS GONE IN IT AND THEY REFUSED TO REPAIR IT CAUSE MY WARRANTY WAS EXPIRED AND THERE IS NO RECALL ON THE VEHICLE. I DON'T UNDERSTAND ITS A RECALL ON THE 2009 MODEL CADILLAC CTS FOR THE AIRBAG BUT NOT THE 2006. IF IM IN A CAR ACCIDENT, IT WILL NOT DEFLATE. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT AT LOW SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 10V105000 (SERVICE BRAKES, HYDRAULIC) BUT THE FAILURE RECURRED. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

DRIVERS SIDE FLOOR MAT WILL NOT STAY IN PLACE. THE FLOOR MAT ROLLS UP UNDER THE BRAKE AND GAS PEDAL MAKING IT DIFFICULT TO PRESS BOTH PEDALS. HAVE STRAIGHTEN IT OUT EVERY TIME BEFORE USING CAR. HAVE REMOVED IT SOMETIMES WHILE ON LONG TRIPS TO KEEP FROM CAUSING ACCIDENT. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE FRONT PASSENGER TIRE LUG NUTS FAILED, WHICH CAUSED THE TIRE TO DETACH FROM THE VEHICLE. A TECHNICIAN CONCLUDED THAT THE LUG NUTS SHEARED OFF THE TIRES BOLTS. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF $1000.00. AFTER THE REPAIR THE FAILURE RESURFACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN WHICH THE TECHNICIAN CONCLUDED THAT ALL OF THE WHEELS HAD THE FAILURE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT AN EXPENSE OF 2500.00. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS EXCESSIVE CONSUMPTION OF ENGINE OIL. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC WHERE WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 72,000. *TR

PASSENGER AIR BAG RESTRAINT SYSTEM NO LONGER OPERATING. "CHECK AIRBAG" LIGHT REMAINS ON. 2006 CADILLAC CTS. *TR

I WAS DRIVING THE VEHICLE AND WAS HIT FROM BEHIND AND WENT INTO A CURB. MY AIRBAGS DID NOT DEPLOY AND THE CAR WOULD NOT RESTART. THE ENGINE COMPLETELY SHUT OFF. THE CAR CONTINUE TO HAVE PROBLEMS WITH THE ENGINE AND SMOKING AFTER IT WAS REPAIRED BY A GM DEALER. WE HAD TO TURN THE CAR IN AND FILE BANKRUPTCY AFTER IT STOPPED WORKING.

I HAVE A CADILLAC CTS 2006 AND MY AIR BAG LIGHT CAME ON. I TOOK THE CAR TO THE CADILLAC DEALER FOR DIAGNOSIS AND THEY FOUND THAT THE FRONT SENSOR CONTROL MODULE NEEDS TO BE REPLACED. I CONTACTED MY EXTENDED WARRANTY COMPANY AND THEY EXPLAINED THAT IT WAS NOT COVERED UNDER MY POLICY. I PAID A $100.00 DIAGNOSIS FEE BUT DID NOT GET THE VEHICLE REPAIRED BECAUSE IT WAS OVER $500.00. SEVERAL MONTHS LATER I TOOK THE CAR IN FOR ROUTINE MAINTANENCE AND AGAIN HAD THE LOOK AT THE AIRBAG LIGHT, AGAIN NOT REPAIRED. I THEM READ ON THIS SITE THE GM HAD RECALLED THIS MODEL FOR THE EXACT PROBLEMS I WAS HAVING. I CALLED GM MOTORS BECAUSE THE SAME SENSOR IS RECALLED FOR CADILLAC CTS MODELS 2005-2006 AND THE CAMPAIGN ID # IS 10V644000, HOWEVER GM TOLD ME THAT MY LAST DIAGNOSIS WAS TOO OLD SO I HAD TO PAY AGAIN $100.00 DIAGNOSTIC FEE TO SEND TO GM ALTHOUGH I AND THE DEALER KNEW WHAT WAS WRONG. GM THE REFUSED TO HONOR THE RECALL. THEY STATED THAT THE RECALL WAS VIN SPECIFIC AND MY VIN WAS NOT INCLUDED IN THE RECALLED VEHICLES. THE NHTSA CAMPAIGN ID NUMBER :10V644000 THAT STATS: "NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAGS DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM... DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE..GM SAFETY RECALL NO. 100355" I WENT FORWARD AND REPAIRED IT THIS TIME AS I HAVE PAID 3 $100.00 DIAGNOSTIC FEES. THIS IS A WAY THAT GM IS ATTEMPTING TO RIP CUSTOMERS OFF. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED.

I HAD A 2006 CADILLAC CTS. THE AIR BAG LIGHT CAME ON THREE TIMES IN THE FIRST 18 MONTHS, IT WAS A BRAND NEW CAR. I TOOK IT TO DEALER SERVICE DEPT, AND THEY SAID THEY RESET OR FIXED THE PROBLEM. I HAD A CAR WRECK A FEW MONTHS LATER FOLLOWING AN AMBULANCE WITH MY DAUGHTER WHO WAS HAVING CHEST PAINS. SOMEONE STARTED TO COME OVER IN MY LANE AND I SWERVED. LOST CONTROL AND HIT A BRIDGE 4 TIMES. ALMOST EVERY PANAL WAS HIT ON MY CAR AS THE BRIDGE THREW MY CAR AROUND. NOT ONE AIR BAG DEPLOYED. I WAS SHAKEN UP AND SORE, BUT NOT BLEEDING, SO ASSUMED I WAS OKAY. NOW I AM HAVING BACK AND NECK PROBLEMS AND HEADACHES. I HAVE SINCE LEARNED THAT OTHER CTS'S HAD SAME PROBLEM BUT HAVE NOT HEARD ANYTHING IN NEWS. I BELIEVE THERE SHOULD HAVE BEEN A RECALL. WHY IS THE MEDIA NOT PICKED UP ON THIS LIKE IT IS TOYOTA AND HONDA. EVEN THOUGH MY CRASH DID NOT RESULT IN DEATH. I WILL HAVE TO LIVE WITH PAIN AND MEDICINE AND DOCTOR VISITS. THEY SHOULD HAVE LOOKED INTO AND FIXED, WHEN I HAD TO KEEP BRINGING MY CAR BACK.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR AND BATTERY SENSOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS SHE NOTICED THAT THE REAR END OF THE VEHICLE WOULD SEEM LIKE IT'S SLIPPING. SHE ALSO NOTICED THAT THE AIR BAG WARNING LIGHT HAS APPEARED ON THE INSTRUMENTAL PANEL FOR THE PAST TWO YEARS. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER NOR HAS THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND STRUCK A BUILDING. BOTH AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE DEALER WAS NOTIFIED AND A COMPLIANT WAS FILED. THE VEHICLE IS CURRENTLY IN THE COLLISION SHOP, WAITING TO BE SEEN BY AN ADJUSTER. . THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 12/16/08 *CN UPDATED 12/19/08.*JB

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE VEHICLE HAS B.F. GOODRICH TOURING T/A TIRES. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE, CUFFED, AND THREADED. THE TIRES WERE REPLACED, BUT THE VEHICLE CONTINUED TO SHAKE AT SPEEDS OVER 45 MPH. ON A SEPARATE OCCASION, THE DEALER REARRANGED THE TIRES, PERFORMED AN ALIGNMENT, AND A BALANCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE CONTACT HAD NOT MAINTAINED REGULAR MAINTENANCE ON HER TIRES. SHE PLANNED TO PURCHASE FOUR NEW TIRES IN HOPES THAT IT WOULD REMEDY THE FAILURE. THE TIRES WERE THE ORIGINAL TIRES ON THE VEHICLE AT THE TIME OF PURCHASE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 46,736.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE DEALER RESET THE AIR BAG LIGHT; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR AXLE PINION. THE SEAL AND FLUID WERE REPLACED IN THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL). THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 45,000.

I OWN A 2006 CADILLAC CTS WHICH I'VE HAD FOR TWO YEARS. LAST NIGHT WHILE PARKED IN MY GARAGE, MY SUNROOF SHATTERED. AFTER INSPECTION I NOTICED THAT NO DEBRIS HAD FALLEN ON IT AND TO MY KNOWLEDGE THERE WERE NO EXISTING CRACKS OR SCRATCHES. I LOOKED INTO IT AND REVIEWED MULTIPLE COMPLAINTS AND THE FACT THE NHTSA HAS INVESTIGATED THIS PROBLEM WITH CADILLAC BEFORE. I AM TAKING THE VEHICLE TO A CADILLAC DEALER TOMORROW, BUT AFTER SPEAKING TO THEM ON THE PHONE THEY MADE IT CLEAR THAT THEY THINK THE SUNROOF SHATTERING WAS A RESULT OF SOMETHING I DID. *TR

MY CAR STARTED MAKING "CLUNKING" SOUNDS EVERY TIME PLACED IT IN DRIVE. AFTER DOING SOME RESEARCH ON LINE, I CAME UP WITH A RECALL GM WAS DOING ON MY CAR. ACCORDING TO GM, THERE WAS A BAD REAR DIFFERENTIAL SEAL, AND THAT OIL MAY LEAK OUT. WELL THAT'S EXACTLY WHAT HAPPENED TO MY CAR. NOT ONLY DID THE DIFFERENTIAL FLUID LEAK OUT BUT THE BUSHING BROKE AS WILL. THE DEALERSHIP COVERED THE FLUID LEAK REPAIR (RECALL)...BUT SAID THE BUSING BROKE BECAUSE OF WERE AND TEAR...NOT BECAUSE OF THE OIL LEAK. THEY QUOTED ME OVER $500 TO REPAIR WHEN THIS WOULDN'T OF HAPPENED HAD THE SEAL BEEN GOOD IN THE FIRST PLACE! *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS AS A RESULT OF BATTERY FAILURE. THE VEHICLE WAS SUCCESSFULLY JUMPSTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. A NEW BATTERY WAS PURCHASED AT AN AUTO PARTS SHOP AND INSTALLED IN THE VEHICLE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 38,000.

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING 60 MPH AT NIGHT, THE VEHICLE SHUT OFF AND LOST TOTAL POWER. WHEN THE FAILURE OCCURRED, THE VEHICLE CONTINUED TO ROLL AS IF IT WERE IN NEUTRAL. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY HAZARD BECAUSE IT COULD HAVE RESULTED IN A SERIOUS CRASH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR REPAIR FOR THE SAME FAILURE IN FEBURARY OF 2008 AND JUNE 17, 2008. THE FIRST TIME THE CAUSE OF THE FAILURE WAS IDENTIFIED AS A GLITCH WITH THE COMPUTER SWITCH THAT CONTROLS THE TRANSMISSION. AT THE SECOND VISIT, THE SHOP EXPLAINED THAT THEY COULD NOT IDENTIFY THE FAILURE. IT WOULD HAVE TO RECUR IN ORDER FOR THEM TO DIAGNOSE THE FAILURE PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 43,000.

HAD USED 1 QT OIL IN 5,000 MILES ON PREVIUS OIL CHANGE AND NOW HAS USED 2.5 QTS IN 4,000 MILES. *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE REAR AXLE SUSPENSION ON FEBRUARY 8, 2008. THE DEALER SCHEDULED AN APPOINTMENT TO REMEDY THE RECALL ON FEBRUARY 26TH. THEY LATER CALLED TO POSTPONE THE REPAIR DATE BECAUSE THEY HAD NOT RECEIVED THE PARTS TO MAKE THE REPAIR. THE CONTACT IS DISSATISFIED BECAUSE SHE FEELS THAT THIS IS A SAFETY ISSUE THAT COULD CAUSE A CRASH. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 37,000.

FOUR (4) ATTEMPTS TO CORRECT DRIVE TRAIN ISSUES (LIMITED SLIP DIFFERENTIAL). *TR

2006 CADILLAC CTS REAR DIFFERENTIAL FAILURE DURING MORNING COMMUTE FAILED IN HEAVY TRAFFIC AND SLIPPERY CONDITIONS WITH NO PRIOR WARNING. THERE WAS AN IMMEDIATE LOSS OF FORWARD MOTION AND VEHICLE CONTROL. I WAS ABLE TO REGAIN CONTROL AND CONTINUE DIRECTLY TO THE DEALER AND LEFT THE CAR. THE CAR IS CURRENT AT THE DEALER AWAITING PARTS. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THERE WAS AN UNUSUAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE DIFFERENT OCCASIONS IN WHICH THERE WERE NO RESOLUTIONS. THE TECHNICIAN REPLACED THE FRONT AND REAR BRAKES. ALSO, FOUR TIRES WERE REPLACED AT A DIFFERENT TIME. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 20,000.

2006 CADILLAC CTS. FOUR SEPARATE INCIDENTS IN LESS THAN TWO YEARS WHERE THE REAR DIFFERENTIAL, PINION SEAL HAS LEAKED AT HIGHWAY SPEEDS CAUSING SMOKE, NOISE AND RENDERED THE CAR UN-DRIVABLE. FOUR SEPARATE TOWS, FOUR SEPARATE STRANDINGS. TWO OF THE STRANDINGS WERE IN THE MIDDLE OF THE NIGHT. BLOGS AND DISCUSSIONS I HAVE READ INDICATE THIS PROBLEM IS WIDE SPREAD. SOME REPORT THE REAR AXLE LOCKING UP AND CAUSING A SITUATION THAT COULD HAVE BEEN LIFE THREATENING. THE CAR HAS BEEN TO FOUR SEPARATE CADILLAC DEALER REPAIR FACILITIES AND EACH TIME THEY JUST BUBBLE-GUM REPAIR (REPLACE THE DEFECTIVE SEAL) AND SEND ME ON MY WAY HOPING THAT MY WARRANTY WILL EXPIRE BEFORE THE SAME OLD PROBLEM HAPPENS AGAIN. I NO LONGER HAVE CONFIDENCE IN THE CAR. I RENT WHEN I MUST TRAVEL OUT OF TOWN. THIS CAR IS GOING TO GET ME KILLED AND LIKELY SOME OTHER INNOCENT PEOPLE WHEN THE REAR END LOCKS-UP ON THE FREEWAY AT 75 MPH. THE INCIDENT DATE NOTED BELOW IS ONLY THE MOST RECENT. THE CAR WAS TOWED 40 MILES TO FISHER CHEVROLET CADILLAC IN YUMA, ARIZONA AND REMAINS THERE AS OF THIS DATE. *TR

RUBBING NOISE IN STEERING COLUMN. SOUNDS LIKE PLASTIC BEING STRESSED WHEN TURNING STEERING WHEEL. VEHICLE HAS BEEN SERVICED ON 3 OCCASIONS (GROMMETS LUBRICATED) AT 2 DIFFERENT CADILLAC DEALERSHIPS AND NOISE HAS NOT BEEN ELIMINATED. WILL BE RETURNING CTS BACK TO DEALER AGAIN IN THE NEXT FEW DAYS. ALSO NOTED POPPING NOISE IN DASH PANEL. NOISE NOTED AS A FLAW IN DESIGN OF VEHICLE BE ONE DEALER UNREPAIRABLE. NOISE DETRACTS FROM PLEASURE OF OWNING A CADILLAC. *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE TRAVELING IN REVERSE AT AN UNKNOWN SPEED, THE GEARS JAMMED AND LOCKED THE DRIVE WHEEL. THE VEHICLE CRASHED INTO THE CURB AND PUNCTURED THE TIRE. THE DEALER STATED THAT THE DIFFERENTIAL SEAL WAS LEAKING FLUID. THE FAILURES WERE REPAIRED UNDER WARRANTY ON NOVEMBER 12, 2007. ONE WEEK LATER, THE CONTACT HAD TO HAVE THE SAME FAILURE REPAIRED AGAIN FOR FREE. SHE RECEIVED A RECALL NOTICE FOR FAILURES SHE EXPERIENCED AND TOOK THE VEHICLE BACK TO THE DEALER. SHE INQUIRED ABOUT BEING REIMBURSED FOR THE CHARGE OF $329.46 FOR THE TIRE AND ALIGNMENT. THE DEALER REPAIRED THE FAILED SEALS OF THE DIFFERENTIAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 6,855 AND CURRENT MILEAGE WAS 7,900. UPDATED 4/2/08 *CN THE CONSUMER STATED RIGHT FRONT TIRE REPLACED DUE TO THE TIRE BEING FLAT. UPDATED 04/02/08 *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD REV AS IF IT WERE ATTEMPTING TO ACCELERATE. ON OCTOBER 9, 2007, WHILE BACKING OUT OF A PARKING SPACE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD AND MADE A LOUD NOISE. THE VEHICLE CRASHED INTO A TREE. THE BRAKES DID NOT WORK AND THE STEERING WHEEL WOULD NOT TURN. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED FRONT END DAMAGE, INCLUDING THE TWO FRONT TIRES. THE CONTACT HAS PICTURES. THE CONTACT SUSTAINED A CONCUSSION, HAS HEADACHES AND DIZZY SPELLS, 50% HEARING LOSS, AND CRACKED TWO FRONT TEETH. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT STILL RIDES ROUGHLY. NHTSA CAMPAIGN ID NUMBER 07V589000 (SUSPENSION: REAR AXLE: SPINDLE) WAS REFERENCED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 5,623 AND FAILURE MILEAGE WAS 5,548.

2006 CADILLAC CTS REAR DIFFERENTIAL FROZE UP- LOCKING REAR BRAKES WHILE DRIVING. *TR *UPDATED 12/12/07 *BF THE CONSUMER STATED HEARD SOME SQUEALING NOISE IN WHICH HE STATED MIGHT BE THE EMERGENCY BRAKE. THE CONSUMER STATED TOWED TO DEALER AND REAR DIFFERENTIAL ASSEMBLY REPLACED. THE CONSUMER STATED GM TRIED TO RECTIFY THE SITUATION BY OFFERING 12 MONTHS FREE OIL CHANGE AND TIRE ROTATION AND INSPECTION, HOWEVER THE CONSUMER DECLINED. UPDATED 12/12/07 *TR

TL*THE CONTACT WAS RENTING A 2006 CADILLAC CTS. ON AN INTERMITTENT BASIS, WHEN THE VEHICLE IS BEING DRIVEN OR IDLING, THE ELECTRICAL SYSTEM STOPS WORKING. THE FAILURE INCLUDES THE WINDOWS, DOORS, AND CONTROL PANEL. IN ADDITION, THE ABS LIGHT FLASHES ON AND OFF, THE TRACTION CONTROL ACTIVATES, THE RADIO DOES NOT WORK, AND THE DOORS DO NOT WORK WITH THE REMOTE OR KEY. AFTER SHUTTING OFF THE VEHICLE, THE KEY WOULD NOT REMOVE OUT OF THE IGNITION. WHILE THE KEY IS STILL IN THE IGNITION AND THE DOOR IS SHUT, THE VEHICLE LOCKS. THE ONLY COMPONENTS THAT STILL WORK ARE THE SPEEDOMETER AND RPM'S. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT CADILLAC DEALERS ON TEN DIFFERENT OCCASIONS. THEY WERE UNABLE TO DUPLICATE THE FAILURE AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE CURRENT MILEAGE WAS 46,200 AND FAILURE MILEAGE WAS 42,000. UPDATED 08/12/08 *BF THE POWER SEATS AND DOOR LOCKS WERE INOPERATIVE. THE TRACTION CONTROL LIGHT ILLUMINATED. THE KEY WOULD GET STUCK IN THE IGNITION WHEN THE CONSUMER ATTEMPTED TO TURN OFF THE VEHICLE. UPDATED 08/12/08. UPDATED 08/15/08. *LJ

MY 2006 CADILLAC MY BRAKE ALERT SYSTEM CAME ON. ON 07/09, I TOOK THE CADILLAC CTS (29,462 MILES) TO TRACY CADILLAC EXPLAINED TO TODD IN MAINTENANCE/SERV MY ALERT CAME ON & TO PLEASE LOOK INTO IT. ON JULY 10TH TODD CALLED ME AND STATED THAT IT NEEDS NEW BRAKES & POSSIBLE NEW ROTORS. AT SUCH LOW MILES ON A 18 MONTH OLD CAR I COULD NOT BELIEVE HE WAS TELLING ME THIS, HE SAID THIS THIS IS "NORMAL". AS A CONSUMER I CAN'T BELIEVE THAT NEW BRAKES/ROTORS ARE REQUIRED SO SOON & DON'T CONSIDER THIS "NORMAL WEAR & TEAR". WE PAID FOR A STURDY VEHICLE WITH A GOOD REPUTATION I E-MAILED CADILLAC CORP AND HERE IS A PARTIAL RESPONSE -LET ME KNOW IF YOU WANT THE FULL E-MAIL) (THEIR RESPONSE DATED JULY 24 FROM CUSTOMER RELATIONSHIP SPECIALIST: MEGHAN MACLENNAN) THE FRONT BRAKE PAD LINING USED IN TODAY'S CADILLAC IS FAR DIFFERENT THAN WHAT WAS USED IN THE PAST. BRAKE PADS MANUFACTURED TODAY CONTAIN NO ASBESTOS. MOST VEHICLES MANUFACTURED IN PAST YEARS USED A LINING CONTAINING ASBESTOS. THERE ARE MANY FACTORS BEHIND THE CHANGE IN THE DESIGN OF TODAY'S BRAKING SYSTEMS; FEDERAL GOVERNMENT GUIDELINES, SERVICE LIFE, NOISE LEVEL, STOPPING ABILITY, FADE RESISTANCE AND ENVIRONMENTAL EFFECTS. THEREFORE, AUTOMOBILE MANUFACTURERS HAVE MOVED INTO A NEW ERA IN BRAKE PAD COMPOSITION, BALANCING LONG LASTING METALLIC MATERIALS WITH SOFTER MATERIALS, WHICH OFFSET BRAKE "SQUEAL" INHERENT IN A MORE METALLIC PAD. THIS NEW MATERIAL IS MUCH SAFER TO THE ENVIRONMENT BECAUSE OF THE ELIMINATION OF ASBESTOS, BUT A TRADE OFF MIGHT BE SHORTER PAD LIFE, DEPENDING ON BRAKING USAGE AND CONDITIONS. BRAKE PAD AND LINING REPLACEMENT IS NOT COVERED BY THE MANUFACTURER'S WARRANTY, AND IS CONSIDERED A MAINTENANCE ITEM. ROTOR AND DRUM RESURFACING OR REPLACEMENT IS ALSO NOT COVERED UNDER WARRANTY, UNLESS IT IS A DIRECT RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP. AT THIS TIME THE DEALERSHIP DOES NOT FEEL THERE IS ANY DEFECT IN THE MATERIALS OR WORKMANSHIP AND IS CONSIDERED NORMAL WEAR AND TEAR. *JB

THE FIRST PROBLEM I ENCOUNTERED WITH THE VEHICLE WAS A BROKEN CLUTCH PEDAL RETURN SPRING THAT HAD FALLEN OUT FROM UNDER THE DASHBOARD AT 8,850 MILES. THIS WAS REPAIRED UNDER WARRANTY. SECOND, I HAD A CADILLAC DEALERSHIP REPLACE THE REAR DIFFERENTIAL UNDER WARRANTY DUE TO A WHINING NOISE AND LEAK PRESENT AT 9,021 MILES. AT THIS TIME I HAD QUESTIONED A CLANK NOISE PRESENT IN THE DRIVELINE WHEN ENGAGING OR DISENGAGING THE CLUTCH. I WAS TOLD THIS IS NORMAL, AND NO PROBLEM WAS PRESENT AT THIS TIME. AT 10,530 MILES, I WAS MAKING A RIGHT TURN FROM A STOP IN FIRST GEAR. I HAD ACCELERATED TO 20MPH AND SHIFTED INTO SECOND GEAR. I BEGAN ACCELERATING IN SECOND GEAR WHEN THE DRIVELINE FAILURE OCCURRED. THE VEHICLE HAD SPUN 270 DEGREES TO THE RIGHT LOOSING CONTROL. THIS CAUSED THE THE VEHICLE TO HIT THE RIGHT SIDE CURB WITH EXTREME FORCE TO THE LEFT REAR WHEEL, DAMAGING THE REAR SUSPENSION AND DIFFERENTIAL. THE VEHICLE PROCEEDED OVER THE CURB WITH ALL FOUR WHEELS AND STOPPED ON A SIDEWALK. THIS ALSO CAUSED CHASSIS AND FRONT SUSPENSION DAMAGE. THE VEHICLE WAS UNABLE TO MOVE AFTER THE ACCIDENT DUE TO THE CLUTCH NOT ENGAGING. THE CLUTCH PEDAL TRAVEL IS NOW ABOUT 3 INCHES TOTAL OFF THE FLOOR, OPPOSED TO THE ORIGINAL 6 INCH TRAVEL EQUAL TO THE HEIGHT OF THE BRAKE PEDAL. AS A RESULT OF THE ACCIDENT THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND SOLD. AT THIS TIME NO ASSISTANCE HAS BEEN GIVEN BY GENERAL MOTORS. *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHENEVER THE VEHICLE WAS DRIVEN AT VARIOUS SPEEDS, THE CONTACT WOULD HEAR A GRINDING NOISE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE REAR AXLES NEEDED TO BE REPLACED. THE MECHANIC ONLY REPAIRED THE REAR DIFFERENTIAL. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. THE DEALER REPAIRED THE REAR DIFFERENTIAL AND THE REAR AXLES; HOWEVER, THE FAILURE PERSISTED. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE FUEL FILTER AND THE MODULE SENSOR CENTER NEEDED TO BE REPAIRED. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 25,000.

REAR DIFFERENTIAL WHINE AND LEAKAGE - 2006 MODEL, BUILD DATE NOV 2005. THE CAR IS USED FOR FREEWAY COMMUTING ONLY (300 MILES/DAY) AND HAS NEVER BEEN DRIVEN HARD. THE DIFFERENTIAL HAS WHINED SINCE DELIVERY WITH 78 MILES ON THE CAR. THE DIFFERENTIAL FLUID WAS CHANGED AT 2847 MILES WITH REDLINE 75W-90 SYNTHETIC FLUID AND GM 1052358 ADDITIVE, AND SIGNIFICANT METAL POWDER WAS REMOVED FROM THE MAGNETIC DRAIN PLUG AT THE TIME OF CHANGE. ON APRIL 16, AT A LITTLE OVER TWO MONTHS AND 8413 MILES, I TOOK THE CAR BACK TO THE SELLING DEALERSHIP FOR REPAIR, AS THE DIFFERENTIAL HAD BEGUN LEAKING ABOUT APRIL 10 AND ~7200 MILES. THE SERVICE MANAGER, WYMAN ADCOCK, DROVE THE CAR AND REPORTED THAT WHILE HE COULD 'HEAR A SLIGHT WHINE', HE THOUGHT THAT IT WAS NORMAL AND I SHOULD CONTINUE TO DRIVE IT TO SEE IF IT GETS WORSE. I POINTED OUT TO HIM THAT GM HAS HAD PROBLEMS WITH THE DIFFERENTIAL ON THIS CAR SINCE IT'S INTRODUCTION AND THAT ANOTHER CADILLAC DEALER TOLD ME THAT THEY HAD REPLACED SO MANY DIFFERENTIALS IN THESE CARS THAT THEY NOW KEEP ONE IN STOCK. THE SERVICE MANAGER TOLD ME THAT HE HAD NEVER HEARD OF A PROBLEM WITH THESE CARS. I SUGGESTED THAT I SHOULD TAKE IT ANOTHER DEALERSHIP, AND LEFT. *JB

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY, THE DRIVER'S SEAT BELT RETRACTOR FAILED, AND THE DIRECTIONAL SIGNAL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIRECTIONAL SIGNAL FAILURE BUT THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 39,300. SM. UPDATED08-30-12 *BF UPDATED 09/07/2012 *JS

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE VEHICLE EXPERIENCED TRANSMISSION FLUID LEAKS ON A FREQUENT BASIS. THE REAR DIFFERENTIAL PINION SEAL WAS REPLACED THREE TIMES AT THE DEALERSHIP. TWO OF THE REPAIRS WERE COVERED BY RECALL 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) AND THE THIRD TIME THE REPAIR WAS PERFORMED AT THE EXPENSE OF THE CONTACT. SHE CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE INTO THE DEALERSHIP. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 05/11/10. *LJ

I BOUGHT THE CAR NEW, I HAVE HAD A LOUD BANG IN THE REAR END WHEN THE AUTOMATIC TRANSMISSION CHANGES GEARS. I HAVE BEEN INTO THE DEALER NUMEROUS TIMES WITH THE SAME COMPLAINT BUT THEY NEVER CORRECTED IT OR EVEN EXPLAINED IT. THERE WAS A RECALL ON THE PINION SEAL THAT THEY DID REPLACE BUT IT DID NOT HELP THE BANG IN THE REAR END. RECENTLY, I HAVE BEEN TOLD IT IS A PROBLEM WITH THE DIFFERENTIAL AND BUSHINGS WHICH ARE COMPLETELY WORN OUT AND THAT THE DIFFERENTIAL CAN SHIFT AND CAUSE ADDITIONAL DAMAGE. I WENT BACK INTO THE DEALER WHO SENT 78 PAGES OF REPAIR AND COMPLAINT HISTORY OF THIS CAR TO GENERAL MOTORS, WHO BASICALLY SAID IF I WOULD HAVE CONTACTED THEM WHILE IT WAS UNDER WARRANTY THEY MIGHT TAKE STEPS WITH THE REPAIR. WELL I DID CONTACT THEM DURING THE EARLIER YEARS SO I DO NOT UNDERSTAND WHY THEY ARE NOT TAKING RESPONSIBILITY FOR THE DEFECT TODAY.