2007 Cadillac Escalade Complaint Log

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THE DRIVERS FRONT, REAR, AND PASSENGER REAR EXTERIOR DOOR HANDLES BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,795.

DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY SOLUTIONS THAT WORKED OVER THE PHONE. THE VEHICLE HAD TO BE SHUT OFF AT THE SERVICE DEPARTMENT. AFTER THE INITIAL INCIDENT THERE WERE A NUMBER OF OTHER INCIDENTS INCLUDING KEY HARD TO TURN IN IGNITION, NUMEROUS OCCASIONS OF POWER LOSS THROUGHOUT SYSTEMS IN VEHICLE. THE VEHICLE HAS BEEN TAKEN THE SEWELL CADILLAC MANY TIMES FOR THESE SAFETY ISSUES. A NUMBER OF CALLS HAVE BEEN MADE TO GM ALSO ABOUT THE VEHICLE AND ITS DEFECTIVE NATURE. I FIRMLY BELIEVE THAT THIS VEHICLE SHOULD BE INCLUDED IN THE IGNITION RECALLED VEHICLES.

WE WERE PULLING OUT OF A PARKING LOT AFTER THE SUV WAS PARKED FOR OVER AN HOUR. WHEN I SMELLED SOMETHING BURNING. SMOKE STARTED POURING IN SIDE THE CAR ON THE DRIVER SIDE FROM UNDER THE DASH BOARD. WE PULLED OFF THE ROAD AND CALLED 911. OPENED THE HOOD AND 3FT FLAMES SHOT OUT, THE ALARM WENT OFF AS SMOKE AND FLAMES FILLED THE AIR. A LADY IN A HOME NEARBY RAN OUT WITH A FIRE EXTINGUISHER TO ASSIST. FIRE AND POLICE CAME, REPORT WAS FILED. MY LUNGS BURNED FOR WEEKS AFTER AND I HAD A CHRONIC COUGH. THE CAR WAS TOWED TO THE DEALER. THE DEALER FOUND IT TO BE A MANUFACTURE DEFECT BUT GM REFUSED TO WORK WITH US ON COSTS. WE HAD TO PAY FULL PRICE OUT OF POCKET FOR REPAIRS. I FILED A COMPLAINT WITH BBB, GM, AND MANY OTHERS BUT GOT NO ASSISTANCE. I ALSO HAD ISSUES WITH THIS SUV AND THE TRANSMISSION FAILED AT 100,000 MILES WHICH THE SHOP SAID IT WAS UNUSUAL BUT FOR A TRANSMISSION TO FAIL AT THIS LOW OF MILES BUT IN THESE TRANSMISSIONS IT IS A KNOWN PROBLEM. IT COULD HAVE CAUSED AN ACCIDENT IF FAILING ON THE HIGHWAY WHEN DOING 65 AND LOCKED UP. THERE HAVE ALSO BEEN ISSUES WITH THE FUEL LEVEL SENSOR WHICH MANY PEOPLE HAVE ALSO REPORTED, DEFECTIVE WINDSHIELD WHICH GM REFUSED TO REPLACE. THE FILM OVER THE WINDSHIELD WAS DEFECTIVE WHICH CAUSED BLURRY VISION IN THE DRIVERS LINE OF VIEW. I HAD TO PAY TO REPLACE THE WINDSHIELD. GM HAS NOT BACKED ANY OF THE ISSUES WITH THIS SUV. IT HAS BEEN A LEMON SINCE DAY ONE. I HAVE ALL RECEIPTS FOR REPAIRS. *TR

WE JUST WANTED TO ALERT YOU OF A LIFE THREATENING SITUATION THAT OCCURRED WITH OUR 2007 CADILLAC ESCALADE ESV, ON WEDNESDAY, JULY 17, 2013. I HAD JUST PICKED UP MY KIDS FROM SWIM PRACTICE AND WAS PULLING OUT OF THE PARKING LOT WHEN MY STEERING WHEEL WAS COMPLETELY DISCONNECTED FROM THE WHEELS AND HAD NO ABILITY TO STEER THE CAR... IT JUST FREELY SPUN AROUND AND AROUND. THANKFULLY, I WAS ABLE TO STOP THE VEHICLE BEFORE HITTING A TREE AND MY KIDS AND I WERE NOT INJURED, JUST VERY SHAKEN. HOWEVER, IT WAS AND STILL IS VERY PRESENT IN MY MIND WHAT THE OUTCOME COULD HAVE BEEN HAD WE BEEN ON THE HIGHWAY OR GOING AT A FASTER SPEED. CADILLAC ROADSIDE WAS VERY HELPFUL IN GETTING THE CAR TOWED TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND HAVE HAD ALL MAINTENANCE DONE IN THE PAST. AFTER REVIEW OF THE VEHICLE I WAS TOLD THAT THEY ARE REALLY NOT SURE WHAT WENT WRONG, AS THEY HAD NEVER SEEN ANYTHING LIKE IT. APPARENTLY THE WHOLE FRONT STEERING SYSTEM IS SUPPOSED TO COLLAPSE IN A HEAD ON COLLISION, BUT FOR SOME REASON IT COLLAPSED WITHOUT WARNING OR REASON. CONSEQUENTLY, DUE TO THE STEERING WHEEL CONTINUOUSLY SPINNING, IT HAD RIPPED OUT ALL THE POWER CORDS TO THE RADIO, AIR CONDITIONING, POWER STEERING, STABILITRAC, ETC. THE CAR WAS A DISASTER AND AT THAT POINT I HAD NO TRUST IN THE CAR TO EVER DRIVE IT AGAIN. I HAD ENJOYED MY VEHICLE UP TO THIS POINT, BUT THIS HAS MADE ME INCREDIBLY CONCERNED ABOUT PUTTING MY FAMILY IN ANOTHER CADILLAC VEHICLE. *TR

VEHICLE WIRING HARNESS ON THE UNDERSIDE OF THE TRANSMISSION WIRELOOM HAS DRY ROTTED CAUSING HARNESS TO DISLODGE FROM RETAINER CLIP CAUSING HARNESS TO DROP ONTO FRONT DRIVESHAFT CAUSING VEHICLE TO GO INTO LIMP MODE IN HIWAY TRAFFIC ALMOST CAUSING AN ACCIDENT DUE TO THE VEHICLE SLOWING DOWN. NOTICED OTHER PART OF WIRE HARNESS LOOK FAILING AND OTHER ELECTRICAL ISSUES HAPPENING TO MY VEHICLE INCLUDING SEAT HEATER HARNESS CONNECTOR TO MELT, HARNESS BREAKING APART IN FROM DOOR JAMBS. HARNESS ALSO COMING APART IN ENGINE COMPARTMENT AND BARE WIRES EITHER TOUCHING SHARP OR HOT OBJECTS AND POSSIBLE FUTURE PROBLEMS TO COME.

I PURCHASED A 2007 ESCALADE AND HAVE HAD IT FOR JUST ABOUT 1 YEAR. SO FAR I HAVE HAD TO REPLACE A DEFECTIVE WINDSHIELD, HUBS, EVAP SENSOR, PURGE VALVE, FUEL LEVEL SENSOR, TRANSMISSION, DEFECTIVE RIMS, PLUS THE NORMAL WEAR AND TEAR ITEMS....BRAKES, ROTORS, BATTERY. ALL OF WHICH HAPPENED TO GO RIGHT AROUND 90,000 TO 100,000 MILES. I CONTACTED CADILLAC TO ADDRESS THE ISSUES AND COMPENSATE SOME COSTS AS THIS SUV HAS ALWAYS BEEN REGULARLY MAINTAINED WITH THE BEST PRODUCTS AVAILABLE INCLUDING SYNTHETIC OILS. THEY REFUSED TO WORK WITH ME.... WELL TODAY THE ICING ON THE CAKE. MY GRANDFATHER PASSED AWAY THIS WEEK, WHILE MOVING HIS PERSONAL BELONGINGS AND HAVING A FULL TRUCK LOAD OF THEM THE TRUCK CAUGHT ON FIRE. SMOKE BEGAN TO POUR IN FROM THE DASH BY THE WINDSHIELD THE UNDER THE DASH. I OPENED THE HOOD AND FLAMES SHOT OUT BURNING MY HAND. THE POLICE & FD CAME. THANK GOD FOR THE FAMILY IN THE HOME NEAR BY WHO RAN OUT WITH A FIRE EXTINGUISHER. I HAD TO PAY FOR A TOW FROM MAINE TO NH. I WAS OUT OF STATE, THE DEALER IS CLOSED UNTIL MONDAY. FIND A VEHICLE TO USE TO GO TO NY WHERE THE FUNERAL SERVICE ARE BEING HELD. THIS VEHICLE IS UNDEPENDABLE, UNRELIABLE, JUNK THAT IS UNSAFE. NOT ONLY IS IT BECAUSE THIS ONE IS A LEMON BUT BECAUSE THEY DO NOT BACK THE PRODUCT. GM DOES NOT CARE ABOUT THE PUBLICS SAFETY. THEY DON'T CARE IF FOLKS GET INJURED OR KILLED. MANY OF THE ISSUES I HAVE HAD ARE SAFETY ISSUES BUT GM DOSE NOT FIND THEM TO BE. IF A TRANSMISSION LOCKS UP WHEN YOU ARE DOING 65 ON A HIGHWAY AND DROPS TO 20 I THINK THAT'S A SAFETY ISSUE. AT LEAST THAT IS WHAT I HAVE BEEN TOLD BY MULTIPLE MECHANICS. IF YOUR WINDSHIELD IS DEFECTIVE DUE TO THE PLASTIC AND GLASS SEPARATING AND YOU CAN'T SEE TO DRIVE, THAT TOO IS A SAFETY ISSUE. IF YOUR HUBS GO BAD YOUR WHEEL CAN COME OFF AT ANY SPEED...ANOTHER ISSUE. AND IF YOU ARE TRAPPED IN A BURNING CAR. I WOULD ALSO SAY THAT MAY BE AN ISSUE TOO. *TR

THE REAR SEAT HEAD RESTRAINTS DO NOT RAISE TO THE STANDARD RECOMMENDED BY 49 CFR 571. THEY CAN BE LIFTED TO 26 INCHES, NOT 27 1/2 INCHES MIN. AS THE STANDARD RECOMMENDS WHICH RENDERS THEM NOT SAFE FOR FULL SIZE ADULTS. AS A RESULT, MANY PASSENGERS REFUSE TO SIT THERE, RENDERING MY "SUT" 5-SEATER TO BE A 2-SEATER VEHICLE. THE RESTRAINTS ARE ALSO NOT LOCKABLE. THANK YOU FOR THE ATTENTION TO THIS MATTER. I WOULD LIKE TO HAVE THIS CONDITION FIXED. CADILLAC RECOGNIZES THAT ALL THEIR ESCALADE EXTS ARE THE SAME BUT REFUSES TO ACKNOWLEDGE THAT THEY ARE NOT STANDARD AND NEED FIXING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INADVERTENTLY WHILE SHE WAS STANDING UNDER THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR

WHILE TRYING TO ENTER THE VEHICLE THE DOOR HANDLE CAME OFF IN OUR HANDS NOT ALLOWING US TO ENTER THE VEHICLE ON A BUSY STREET. I CONTACTED GM WHO HAS REFUSED TO REPLACE IT STATING THAT MY VEHICLE IS OUT OF WARRANTY. HOWEVER, GIVEN THE OVERWHELMING NUMBER OF OWNERS WITH THIS SAME ISSUE, THIS IS A DESIGN FLAW AND OWNERS SHOULDN'T HAVE TO PAY FOR THIS $300 REPAIR. *TR

I WAS JUST GOING ON A STRAT STREET AT 25MPR .ALL AT ONCE ALL THE REAR AIRBAGS DEPLOYED AND ON STAR CALLED TO SEE IF I WAS OK .I HAVE TRIED TO WORK IT OUT WITH GM AND I WAS TOLD A SENSOR FOUND A PROBLEM BUT WOULDN'T TELL ME WHAT . MY CHILDREN HAVE TO RIDE IN THIS SUV. PLEASE HELP IF YOU LOOK ON THE INTERNET GM IS HAVING AIRBAG PROBLEMS WITH CADILLAC ESC.... *TR

CRACK ON FRONT DASH APPEARED A COUPLE OF YEARS AGO. WAS TOLD IT WAS A COMMON PROBLEM BUT NO RECALL. TODAY I NOW HAVE THREE CRACKS AND AN ESTIMATE OF ALMOST $400 TO REPLACE THE PART. IN A QUICK LOOK ONLINE THIS PROBLEM APPEARS TO BE VERY COMMON. I KNOW THERE IS A PUSH TO HAVE GM REPLACE THIS PART AT THEIR EXPENSE AS IT APPEARS TO BE DEFECTIVE. SOMETHING I AGREE WITH AND AM IN FAVOR OF. *TR

RIGHT REAR EXT DOOR HANDLE BROKE. DUE TO THIS I WAS UNABLE TO GET MY CHILD OUT OF THE SEAT HE WAS IN. THIS DEFECT COULD PREVENT EMERGENCY EXIT FROM A VEHICLE. PER CADILLAC FORUMS THIS HAS BEEN A WELL KNOWN DEFECT IN THE PART SINCE MID 2007 AND EFFECT VEHICLES AT ALL MILEAGES. *TR

PASSENGER SIDE FRONT EXTERIOR DOOR HANDLE BROKE LOOSE FROM THE BODY OF THE VEHICLE. I CONTACTED THE DEALER FOR REPAIRS AND WAS QUOTED $300+ FOR THE REPAIR. I LOOKED ONLINE AND WAS SURPRISED THAT THIS IS AN ISSUE FOR NUMEROUS OWNERS. SO I CONTACTED CADILLAC, AND WAS INITIALLY TOLD IT WAS UNDER WARRANTY, AND TO TAKE IT IN TO THE DEALER FOR REPAIRS AT NO COST TO ME. AFTER TAKING OFF WORK, WAS TOLD BY THE DEALER THAT THIS WAS NOT TRUE, WHEN ACTUALITY THE INTERIOR HANDLES ARE THE ACTUAL HANDLES UNDER WARRANTY FOR THE CHROME PEALING. AT THIS POINT THE CHROME ON THE INTERIOR HANDLES WERE NOT A CONCERN OF MINE. AFTER GOING BACK AND FORTH WITH GM/CADILLAC AND MY LOCAL DEALER FOR A COUPLE OF MONTHS, I BOUGHT A REPLACEMENT HANDLE AND DID THE REPAIR MYSELF. ABOUT A YEAR LATER THE PASSENGER SIDE REAR EXTERIOR DOOR HANDLE SEPARATED FROM THE BODY, I CONTACT CADILLAC TO MAKE A COMPLAINT, I DO GET A CALL BACK, THE REP ASK ME WHAT DO I WANT THEM TO DO, I SAY " IT WOULD BE GREAT IF THEY KNOWING THIS IS A ONGOING ISSUE THAT THEY PAY FOR THE REPAIRS", I WAS TOLD " THIS IS NOT A SAFETY ISSUE AND DOESN'T FIT THE CATEGORY OF HAVING A RECALL ISSUED", I STATED WELL IF I WAS IN AN ACCIDENT, AND SOMEONE NEEDED TO OPEN THE DOOR FROM THE OUTSIDE, IS THIS NOT A SAFETY ISSUE? I WAS BASICALLY TOLD NO. AGAIN THEY ASK WHAT DO YOU WANT US TO DO? I SAID WELL, THIS IS MY SECOND HANDLE THAT HAS BROKEN, AT LEAST PAY SOME PORTION OF IT, I WAS TOLD THAT IS LEFT UP TO THE DEALER TO DECIDE. WHEN MY FIRST HANDLE BROKE, I TRIED TO NEGOTIATE WITH THE DEALER TO BRING THE COST DOWN, WITH NO SUCCESS. SO I LET THE REP., KNOW JUST ANNOTATE THIS AS A COMPLAINT. I AGAIN WENT ON THE INTERNET AND PURCHASED A HANDLE AND DID THE REPAIR MYSELF. THE HANDLES CAN BE FOUND FOR LESS THAN $50 (WITH A WARRANTY) AND TAKE ABOUT 30 MIN. TO INSTALL. MY INTERIOR HANDLE WERE NEVER REPLACED, GO FIGURE, NO LONGER UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE NOTICED BURN HOLES ON THE SUNROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. UPDATED 02/28/13 *BF

ENGINE MOUNTS FAILED AND POTENTIAL FOR WIRING HARNESS TO BE STETCHED TO THE POINT TO CAUSE LOSS OF MANY ENGINE FUNCTIONS. ADDITIONALLY THE OIL PAN GASKET HAS ALSO FAILED.WAS INFORMED BY DEALER SERVICE ADVISOR THAT THESE ARE COMMON OCCURENCES IN THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE EXTERIOR FRONT AND REAR LEFT SIDE DOOR HANDLES BEGAN TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. WHILE DRIVING 30 MPH, UNKNOWN WARNING LIGHTS ILLUMINATED. IN ADDITION, WHEN CHANGING GEARS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

SUSPENSION AND ANTI LOCK BRAKES THE PROBLEM START IN 2012 AND THEY COULD NOT FIX IT FOR OVER 4 YEARS, I TRIED TWO CADILLAC DEALER AND THE LAST DEALER CONTACT THE ENGINEERING , AFTER ALL GM ENGINEERING TOLD ME IT UNFIXABLE.

CHROME PLATING ON INTERIOR DOOR HANDLES HAS PEELED RESULTING IN A RAZOR-BLADE LIKE EFFECT CAUSING INJURY TO HANDS WHEN USING DOOR HANDLES. SENIOR CITIZEN AGE 78 INJURED HAND WHILE USING DOOR. DESPITE THIS BEING A KNOWN DEFECT, GM REFUSES TO REPLACE THESE HANDLES AT THEIR COST AND HAS NOT ISSUED A RECALL. THESE HANDLES WERE REPLACED APPROXIMATELY TWO YEARS AGO BECAUSE OF THE SAME DEFECT AND THE NEW ONES INSTALLED HAVE SUFFERED THE SAME PROBLEM. ACCORDING TO NHTSA ACTION NUMBER EA10004, "IN JULY 2010, GM ISSUED A SPECIAL COVERAGE POLICY (SCP 09239) ON THE BASE VEHICLES TO EXTEND THE WARRANTY COVERAGE TO 10 YEARS/100K MILES. RECENT DATA INDICATE THAT THE BASE POPULATION COMPLAINT AND INJURY REPORTING HAVE SUBSIDED SINCE THE IMPLEMENTATION OF THE SCP CAMPAIGN. IN JUNE 2011, GM ADDED THE REMAINING INTERIM POPULATION (SEP-OCT 2006) TO THE SCP." CADILLAC HAS INFORMED ME THAT MY VEHICLE, DESPITE HAVING THIS DEFECT, AND DESPITE BEING LISTED IN THE NHTSA REPORT, IS NOT A PART OF THE SCP. WHY IS THAT? *JS

HEARD FROM DEALER MY MANIFOLD BOLT IS BROKEN... SAID $500-600 TO FIX. *JS

WHILE TRAVELING ON AN INTERSTATE HIGHWAY STEERING BECAME COMPLETELY UNRESPONSIVE. I MANAGED TO EXIT HIGHWAY WITHOUT INCIDENT. ATTEMPTED TO MAKE LEFT TURN BUT CAR CONTINUED TO GO STRAIGHT. THE VEHICLE HAD TO BE TOWED AS IT WAS UNABLE TO BE DRIVEN. INFORMED BY DEALER THE MANIFOLD HEATSHIELD RUSTED AND FELL INTO THE STEERING MECHANISM CAUSING THE COMPLETE LACK OF STEERING CONTROL. EXTENDED WARRANTY COMPANY REFUSES TO COVER REPAIR. *JS

BOLTS ARE BREAKING ON EXHAUST MANIFORD

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER THAT RAN OUT IN THE ROAD. THE DEER STRUCK THE VEHICLE'S WINDSHIELD. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE BUMPER, FOG LAMPS, TOW BRACKET COVER, AIR DEFLECTOR, FAN MOTORS, AND RADIATOR WERE REPAIRED. THE CONTACT STATED THE ENGINE WARNING INDICATOR ILLUMINATED AND THE LIFTER WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND SEVERAL OTHER THINGS WERE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/12/18*JB *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE WIRING HARNESS AND MODULE CONNECTORS WERE MELTED AND BURNED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.

FAILURE OF THE WHEEL HUB AND BEARING ASSEMBLY. CAUSED LOSS OF VEHICLE CONTROL, LOSS OF ABS, WHEEL DETACHMENT AND WHEEL FIRE. *TR

NOTICED EXCESSIVE EXHAUST FUMES INSIDE THE CAR WHILE AT IDLE DURING STOPS. ALL WINDOWS UP DURING WINTER SEASON DRIVING. INSPECTED EXHAUST SYSTEM FOR LEAKS. NOTICED EXHAUST MANIFOLD BOLTS ON BOTH SIDES OF ENGINE MISSING AND SUBSEQUENT LEAKS AT EACH EXHAUST PORT WITH MISSING BOLTS. NOTICED EXCESSIVE RUSTING AND CORROSION OF EXHAUST MANIFOLD AND BOLTS. THIS SEEMS TO BE CAUSED BY A METAL DEFECT CREATING PREMATURE CORROSION OF EXHAUST MANIFOLDS AND BOLTS. INTERN, CAUSING EXHAUST LEAKS AND EXCESSIVE AMOUNTS OF EXHAUST GASES UNDER HOOD AN IN THE CABIN. THIS IS A MAJOR SAFETY CONCERN TO ME AND MY FAMILY. PLEASE INVESTIGATE. *TR

AFTER ENTERING THE ALLEY I PUSHED THE GARAGE DOOR BUTTON. AS I WAS TURNING ONTO THE DRIVEWAY PAVEMENT FROM THE GRAVEL ALLEY THE TRUCK SLOWED AND BECAME HARD TO STEER (LIKE WHEN THE POWER STEERING PUMP GOES OUT). ALMOST SIMULTANEOUSLY THERE WAS A LOUD POP AND THE AIRBAG DEPLOYED. WHEN I REALIZED WHAT JUST HAPPENED I PUT THE TRUCK IN PARK, TURNED THE KEY TO OFF AND GOT OUT IN A HURRY. I THOUGHT THE TRUCK WAS ON FIRE AS THERE WAS A BURNING SMELL AND SMOKE SPUTTERED FOR QUITE AWHILE. AS YET I DO NOT KNOW WHAT CAUSED THE AIRBAG TO DEPLOY. *TR

ISSUE IS THE DOOR HANDLES COMING OFF LAST SUMMER DRIVER SIDE AND PASSENGER.. HAD EXTENDED WARRANTY AND HAD TO PAY $100 PER TIME SINCE IT HAPPEN AT DIFFERENT TIMES.. LOOKING NOW FOR RETURN OF MY $200 SINCE I SEE DEALERS ARE REPLACE FOR FREE.. *JS

APPROXIMATELY 2 WEEKS (03/18/11) PRIOR TO REPAIRS THE FRONT OF THE VEHICLE 2007 CADILLAC ESCALADE HAD A "SHAKING NOISE" THE SLOWER YOU DROVE THE MORE NOISE IT MADE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO QUOTED $1,000 FOR REPAIRS. AT THE TIME WE DROPPED IT OFF THE SERVICE MANAGER MADE US AWARE THAT THERE WAS A "BULLETIN FROM GENERAL MOTORS " ABOUT THE PROBLEM THAT IT WAS "NORMAL WEAR AND TEAR AND THEY WOULD NOT ISSUE A RECALL." IT WAS FOUND BY THE DEALERSHIP THAT THE FRONT JOUNCE BUMPERS AND FRONT STRUTS AND MOUNTS NEEDED TO BE REPLACED. I CONTACTED GM SERVICE LINE WHILE IT WAS STILL IN THE SHOP AND HAD TO PAY FOR THE REPAIRS IN ORDER TO HAVE THE VEHICLE TO DRIVE. I HAD NUMEROUS PHONE CALLS TO GM AND THEY STATED "NORMAL WEAR AND TEAR" AND YOUR 50,000 BUMPER TO BUMPER WARRANTY DOES NOT COVER IT SINCE IT HAD 62,926 MILES ON IT. I REQUESTED A DISTRICT SUPERVISOR REVIEW AND THE OUTCOME WAS THE SAME. WE HAVE HAD CADILLACS FOR 25+ YEARS AND SOME WITH 200,000+ MILES ON THEM AND NEVER HAD THIS TYPE OF PROBLEM AND TREATMENT FROM ANYONE. WE RECEIVED NO SATISFACTION OR CONSIDERATION ABOUT OUR PROBLEM FROM GM EXCEPT FOR THEM TO REPEATEDLY STATE "NORMAL WEAR AND TEAR."

WHEN DRIVING AND COMING TO SLOW DOWN AT A RED LIGHT OR TO MAKE A TURN, THEN ACCELERATE, MY 2007 CADILLAC ESCALADE COMPLETELY SHUTS DOWN. ALL ELECTRICAL AND MECHANICAL POWER IS LOST. THIS HAS HAPPENED AT LEAST 7 TIMES OVER THE LAST MONTH. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE USES IT TO DROP THE KIDS OFF AT SCHOOL AND DAYCARE. SHE'S BEEN STUCK IN THE MIDDLE OF A BUSY INTERSECTION IN DALLAS, TX 3 TIMES. THIS IS A VERY DANGEROUS SITUATION FOR MY FAMILY. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT MASSEY CADILLAC IN GARLAND, TX ON 03/03/11 AND I'M WAITING FOR THEIR DIAGNOSIS. I PURCHASED THE TRUCK BRAND NEW AND HAVE REGULARLY SCHEDULED MAINTENANCE DONE. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR DEFROSTER WIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN REATTACHED THE WIRE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE REAR WINDSHIELD WAS REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR

IN NOV. 2010 THE FRONT SEAT HEATERS FAILED IN OUR CADILLAC ESCALADE ESV. AT THAT TIME AN ELECTRICAL BURNING SMELL WAS OBSERVED BY THE OCCUPANTS. A LATER INSPECTION FOUND THAT THE "J1" WIRING CONNECTOR, WHICH CONNECTS TO THE SEAT CLIMATE CONTROL MODULE, WHICH IS INADEQUATE FOR THE CURRENT LOAD, HAD OVERHEATED RESULTING IN THE WHITE PLASTIC CONNECTOR BECOMING BLACKENED AND BRITTLE,. THIS RESULTED IN THE A LOSS OF POWER TO THE SEAT HEATER. AS THE VEHICLE IS SOME 6 MONTHS AND SOME 10,000 MILES OUT OF WARRANTY, THE CADILLAC DEALER RECOMMENDED THE REPLACEMENT OF THE J1 CONNECTOR, REPAIR THE WIRING, AND REPLACEMENT OF THE SEAT CLIMATE CONTROL MODULE AT AN ESTIMATED COST OF $550.00 AFTER CONTACTING CADILLAC CUSTOMER SERVICE, A CADILLAC DISTRICT REPRESENTATIVE CONTACTED ME AND WORKING WITH THE DEALERSHIP HAS OFFERED TO PERFORM THE RECOMMENDED REPAIR FOR A $200.00 DEDUCTIBLE. WHEN I ASKED THAT A LETTER STATING THE TERMS OF THEIR OFFER BE SENT TO ME, CADILLACS DISTRICT REPRESENTATIVE STATED SHE CANNOT PUT ANYTHING IN WRITING. *TR

2007 ESCALADE TAIL GATE CAME OPEN ON ITS OWN ALL CARGO SPILLED ONTO THE STREET . THE CAR WAS IN GEAR MOVING THRU AN INTERSECTION. THIS HAS HAPPENED ONCE, THEN I STOPPED DRIVING THE VEHICLE I CONTACTED CAD THEY DID NOT SEEM TOO INTERESTED OR CONCERNED BECAUSE VEHICLE HAS 60K MILES AND IS OUT OF WARRANTY. *TR

2007 ESCALADE EXT ,34K MILES. HEAT SHIELD ON EXH MANIFOLD RUSTED THRU MOUNTS , FELL INTO STEERING COLUMN. STEERING LOCKED IN A RT HAND TURN, WENT LOC, VERY HARD JERK ON STEERING WHEEL BROKE IT FREE. CHECKED PASSENGER SIDE, IT HAD ALSO FALLEN OFF BUT DIDN'T CAUSE ANY PROBLEM. *TR

IN AUGUST OF 2009 I NOTICED WHEN I HAD A FRONT SEAT PASSENGER I WOULD GET AN INSTRUMENT PANEL INDICATOR WARNING LIGHT OF "AIRBAG READINESS". ALSO, THE PASSENGER AIRBAG STATUS INDICATOR IN THE OVERHEAD CONSOLE WAS REGISTER AS BEING "OFF". THIS FAILURE WAS NEVER INTERMITTENTLY -- IT JUST FAILED. I WENT THROUGH THE PROCEDURES OF THE OWNER'S MANUAL FOR POSSIBLE CORRECTIONS: 1. HAVE FRONT PASSENGER ADJUST WEIGHT WHILE SEATED, MOVE OR POSITION SEAT IN A UPRIGHT POSITION, THEN TURN VEHICLE "ON AND OFF". 2. CHECK FOR ITEMS UNDER THE SEAT FOR ITEMS AND ADJUST SEAT BELTS. THE LAST WEEK OF NOVEMBER I TOOK THE VEHICLE INTO THE DEALERSHIP FOR RECALL OF NHTSA ID#10V2400000. AT THAT TIME I ADDRESSED THE PROBLEM OF THE FAILURE OF THE AIRBAG SYSTEM TO THE CADILLAC REPRESENTATIVE. HE STATED " HE HAD CHECKED THE SYSTEM FOR A RECALL OF THIS NATURE AND THERE WAS NONE". THIS COULD BE TRUE BECAUSE, I JUST LUCKED UPON SEEING AN ARTICLE ON THE INTERNET CONCERNING THE RECALL OF GM VEHICLES. HOWEVER, THE RECALL OF NHTSA ID# 10V644000 IS FOR CADILLAC/CTS 2005-2007. MY VEHICLE IS A CADILLAC/EXT 2007 HOWEVER, THIS MODEL VEHICLE IS EXPERIENCING THE EXACT SAFETY HAZARD AS THE CADILLAC/CTS 2007 MODEL. I DO NOT FEEL THIS IS A RANDOM COINCIDENCE RATHER, SOMETHING THAT SHOULD BE SERIOUSLY BROUGHT TO THE ATTENTION OF CAR MANUFACTURER. *LN

THE EXTERIOR DOOR HANDLES HAVE PULLED OUT FROM THE DOOR THREE TIMES. WHEN YOU GO TO OPEN THE DOOR, THE DOOR HANDLE PULLS OUT FROM THE DOOR FRAME. I JUST HAD THIS HAPPEN AGAIN FOR THE THIRD TIME AT A COST OF $232.72. THIS COULD BE A SAFETY HAZARD IF YOU WERE IN A CRASH AND HAD TO HAVE SOME ONE OPEN THE DOOR FROM THE OUTSIDE TO REMOVE YOU OR YOUR FAMILY. IT IS OBVIOUSLY A DESIGN FLAW. *TR

2007 CADILLAC ESCALADE. EXTREME JERKING WHILE DRIVING, WHEN PARKED ON FLAT SURFACE AND SHIFTED TO REVERSE OR DRIVE WOULD JERK LIKE IT WAS ON A STEEP INCLINE. DECELERATED WITHOUT WARNING IN FOUR LANES OF DIESEL TRAFFIC GOING 75 AND I DECELERATED TO 65 WITH IN A FRACTION OF A SECOND WITH MY ONLY DAUGHTER AND HER FRIEND IN THE VEHICLE. HAPPENED JULY 28, 2010, I HAVE BEEN REPORTING PROBLEMS TO THEM SINCE OCTOBER 2009. THEY WOULD DO TRANSMISSION FLUSHES OR CHANGE MODULES WHICH WOULD DO NOTHING. *TR

DRIVING ON THE I10, SEMIS ALL AROUND, DRIVING ABOUT 65 MPH. MY DAUGHTER AND HER FRIEND IN THE VEHICLE. ALL OF THE SUDDEN IT FELT LIKE I HIT A WALL. ALL POWER WENT OUT, LOST ALL SPEED, WHEN THE POWER FLICKERED BACK ON, LIGHTS ONLY NO SPEED, ALL THE DASHBOARD WAS LITE UP, EVERYTHING WAS MAKING A SOUND, THE VEHICLE KEPT GOING FROM D -DRIVE TO P-PARK, THE RPM WERE MAXED- YET NO SPEED. AT 51K I NOTICED THE VEHICLE SHIFTING HARD AND TOOK IT IN TO A CADILLAC DEALERSHIP, THOUSANDS OF DOLLARS LATER, IT HAS CONTINUED TO DO THE SAME THING, JUST TWO DAYS AGO 2-7-15, IT IS STILL DOING THE SAME THING. MANY TIMES I HAVE BEEN IN DANGER OF LOOSING MY LIFE, AM NOT EXAGGERATING. MY VEHICLE HAS ONLY BEEN TOUCHED BY THE DEALERSHIP FOR ALL OF ITS SERVICES AND REPAIR. THIS VEHICLE IS EXTREMELY UNSAFE FOR DRIVING. I HAVE A BOOK OF ALL MY SERVICE RECORD DOCUMENTING THE SAME ISSUE OVER, AND OVER...........................................AGAIN. ACCORDING TO MY RESEARCH THERE ARE THOUSANDS OF PEOPLE EXPERIENCING THE SAME PROBLEM, AND CADILLAC JUST SITS BACK, PROBABLY WAITING FOR LOSS OF LIVES. *TR

A WEEK AFTER I PURCHASED CAR FROM RANCHO MOTORS VICTORVILLE, CA I HAD INCIDENTS WHERE ALL ELECTRICAL FEATURES FROM VEHICLE WOULD SHUT DOWN, I HAVE BEEN TAKING IT TO DEALERSHIP AND THEY HAVE KEPT IT FOR A MONTH AT TIMES AND THEIR RESOLUTION IS THAT THE BATTERY HASN'T WORKED BUT IT'S BEEN 7 TIMES I HAVE TAKEN IT AND THEY DON'T WANT TO BE RESPONSIBLE FOR IT, THE WORST PART IS AT ONE POINT VEHICLE STOP WORKING IN MIDDLE OF FREEWAY AND MY FAMILY AND I WERE REALLY SCARED, PROBLEM CONTINUES I'M DONE AND TIRED OF THIS. I HAD PAID ALMOST $50,000 ON UNRELIABLE VEHICLE AND PROBLEM IS BECAUSE I'M HISPANIC DEALERSHIP WON'T TAKE CARE OF ME. *TR

2007 CADILLAC ESCALADE ESV, WHILE EASTBOUND IN THE RIGHT LANE, TOWING A TRAILER. THE HITCH PIN FELL OUT CAUSING THE TRAILER TO COME LOOSE AND STRIKE THE RIGHT BUMPER. THE TRAILER THEN TURNED ON ITS LEFT SIDE. *BF ACCORDING TO THE POLICE REPORT, THE TRAILER WAS STILL ATTACHED TO THE SUV WITH THE SAFETY CHAINS, HOWEVER THE HITCH PIN WAS MISSING AND THE TRAILER TONGUE HAD PULLED OUT. (OHIO TRAFFIC CRASH REPORT # 10-0396-90)*JB

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE WITH 32440 MILES. THE CONTACT FOUND RECALL 10V240000 ELECTRICAL SYSTEM AND HAS HAD THIS RECALL REPAIRED TWICE BEFORE. THE MANUFACTURER HAS BEEN CONTACT ABOUT THE REPEATED FAILURES BUT, THEY WERE UNABLE TO ASSIST HIM. THE CONTACT HAS THE REPAIR ORDER FOR THE REPAIRS. THE CONTACT IS WAITING TO HAVE THE VEHICLE REPAIRED AGAIN.

I HAVE A CADILLAC ESCALADE 2007 AWD. IT HAS 70,000 MILES ON IT AND THE CHROME PLATED INTERIOR DOOR HANDLES HAVE PEELED OFF EXPOSING SHARP EDGES. BOTH THE PASSENGER AND THE DRIVER INTERIOR DOOR HANDLES HAVE EXPOSED SHARP EDGES. THROUGH NORMAL USE, THE CHROME HAS PEELED. THERE HAS BEEN NO ABUSE TO THEM. THESE SHARP EDGES HAVE CUT MY FINGER ONCE AND ALSO PASSENGER FINGERS ON THREE OCCASIONS. THE CUT IS WORSE THAN A PAPER CUT. THEY AVERAGE ABOUT 1.5 INCHES. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS I AM OUT OF BUMPER TO BUMPER WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING SHE CRASHED INTO A TREE. THE ENTIRE FRONT-END OF THE VEHICLE WAS DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY SHE RECEIVED INJURIES TO HER NECK. A POLICE REPORT WAS FILED. ALSO THE FRONT BRAKE PADS FRACTURED WITHIN THE FIRST TWO MONTHS OF PURCHASING THE VEHICLE. THE BRAKE PADS WERE REPLACED UNDER THE SERVICE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,160.

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. SHE STATED THAT WHEN OPENING THE DOOR, HER FINGER WAS CUT BY THE DRIVERS SIDE FRONT CHROME DOOR HANDLE. UPON FURTHER INSPECTION SHE NOTICED THAT THE CHROME FINISH ON THE DOOR HANDLE BEGUN TO DEGRADE. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER, NOR HAVE ANY REPAIRS BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE 19000.

2007 CADILLAC ESCALADE - REQUIRED 2 BRAKE JOBS UNDER 50K MILES COMPARED TO 2004 CADILLAC ESCALADE OWNED BY SAME DRIVER THAT DIDN'T NEED BRAKE WORK UNTIL APPROXIMATELY 90K MILES. DRIVER IS SAME FOR BOTH VEHICLES, DRIVING CONDITIONS FOR 2007 SIGNIFICANTLY IMPROVED, MILES PER CALENDAR DAY, SIGNIFICANTLY LESS. DRIVER DOES NOT TAILGATE OR, RIDE BRAKES. DEALER WHO'S COMPLETED REPAIRS HAS NO EXPLANATION EXCEPT POSSIBLY A HARD BRAKE SITUATION(S) CAUSED DAMAGE WHILE BRAKES WERE HEATED UP OR, A HARD BRAKE SITUATION(S) FOLLOWED BY THE ROTORS GETTING WET, CAUSING WARP WAS ISSUE. DEALER PUSHES CONCEPT THAT DRIVER IS ISSUE (CHANGED DRIVING HABITS - MORE AGGRESSIVE DRIVING OR, CONDITIONS) VS. PREMATURE BRAKE WEAR CAUSED BY QUALITY OF COMPONENTS. DEALER COMPARES 2007 ESCALADE BRAKE WEAR TO THAT OF A 2006 SRX DROVE BY SAME PERSON WHICH NEEDED BRAKE WORK AT 39K MILES. WHEN ASKED IF THE MASTER CYLINDER COULD BE APPLYING TOO MUCH PRESSURE TO ROTORS, DEALER SAID WE COULD SPECULATE ALL DAY BUT WAS CONFIDENT THE MASTER CYLINDER PRESSURE WAS NOT THE PROBLEM AND REVERTS DISCUSSION TO DRIVER. SEEMS ODD SINCE I DRIVE FEWER MILES UNDER LESS INTENSE CONDITIONS. THE 2004 ESCALADE - WAS A FULL TIME SALES MANAGER TRAVELING ON HIGHLY POPULATED ROADWAYS - CHICAGO, CINCINNATI, INDIANAPOLIS, MINNEAPOLIS, IN 'RUSH HOUR' TRAFFIC. THE 2007 ESCALADE - RETIRED AND DRIVE MINIMALLY POPULATED FREEWAYS AND/OR MINOR ROADWAYS IN MICHIGAN. HAVE NOT CONTACTED GM BECAUSE PREVIOUS DISCUSSIONS WITH GM ON OTHER MATTERS WERE MET BY REPRESENTATIVES WHO DIDN'T VIEW THEY HAD A ROLE IN CORRECTING. AN O2 SENSOR REPLACED WHEN FIRST PURCHASED WAS TOLD NOT WARRANTY ITEM AS IT WAS MY RESPONSIBILITY TO KEEP DAMAGE FROM OCCURRING TO IT. EVEN THOUGH IT'S LOCATED OUTSIDE/UNDERNEATH VEHICLE AND I HAVE NO KNOWLEDGE OF HOW TO KEEP PROTECTED OTHER THAN TO ENSURE ROUTINE SERVICE. HEARD IT WAS NO DIFFERENT THAN GM NOT BEING RESPONSIBLE FOR A ROCK HITTING THE WINDOW AND CRACKING IT. APPRECIATE YOUR HELP! *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE VEHICLE HAS BRIDGESTONE HT684 II TIRES (NA), TIRE SIZE 265/65/18. WHILE PARKED HE NOTICED THAT THE FOUR TIRES MOUNTED ON THE VEHICLE EXHIBITED CRACKS AND SEPARATION OF THE TREAD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED TIRE REPAIR SHOPS ON SEPARATE OCCASIONS FOR TIRE INSPECTION. THE TECHNICIANS STATED THAT THE FOUR TIRES WERE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 33,000. THE CURRENT MILEAGE WAS 36,200. UPDATED 01/12/10. *LJ UPDATED 01/13/10.*JB

ALL 4 FACTORY RIMS ARE DETERIORATING AND ARE CAUSING THE TRIES TO LOOSE AIR AND GO FLAT IN TRAFFIC. *TR

TO WHOM IT MAY CONCERN: WE WILL 'NEVER' OWN ANOTHER GMAC CADILLAC (COMPANY NAME: MCGINNIS) VEHICLE. WE LEASED THIS VEHICLE IN MARCH, 2009 AND WE HAVE BEEN HAVING PROBLEMS SINCE WE OWNED THIS VEHICLE. I FEAR FOR MY LIFE AND MY FAMILY'S LIVES RIDING IN THIS 2007 CADILLAC ESCALADE SUV. GMAC AND MCGINNIS HAVE CREATED AN UNDUE HARDSHIP AND FEAR FOR MY FAMILY'S LIVES. YES, WE FEAR FOR OUR LIVES AS A FAMILY WHEN WE ARE IN THIS VEHICLE; IT IS NOT CERTAIN IF WE WILL MAKE IT BACK HOME. GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE HAD 'ELECTRICAL PROBLEMS' FROM THE OUTSET BUT DIDN'T NOTIFY US OF THESE PROBLEMS UNTIL SEPTEMBER OF 2008 PUTTING ME AND MY FAMILY LIVES IN FURTHER DANGER AS WELL AS TO MY HOUSE IF THIS CAR WOULD 'CATCH A FIRE'; THIS 2007 CADILLAC ESCALADE SUV WAS HOUSED EVERY NIGHT IN MY ENCLOSED GARAGE. AS STATED FROM THEIR SAFETY RECALL MEMO DATED SEPTEMBER, 2008. "A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER HEATER MAY OVERHEAT THE CONTROL CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE. IN RARE CASES, IT MAY CAUSE A FIRE." IT IS CLEARLY STATED IN THEIR RECALL MEMO THAT THIS VEHICLE "MAY CAUSE A FIRE". GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE WAS UNSAFE TO DRIVE AND EVERYONE IN MY FAMILY FEAR FOR THEIR LIVES WHEN THEY ARE IN THIS VEHICLE. AS CAN BE SEEN FROM MY ATTACHED DOCUMENTS INCLUDING THE TRANSACTION HISTORY FOR THIS VEHICLE, WE HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS SINCE WE OWNED THIS VEHICLE AND NEITHER MCGINNIS CADILLAC DEALERSHIP NOR LEVI CADILLAC DEALERSHIPS HAVE BEEN ABLE TO RESOLVE THESE PROBLEMS. GMAC WAS CORRECT IN STATING THAT THE ELECTRICAL PROBLEM WILL CAUSE OTHER "ELECTRICAL FEATURES TO FAIL" AS CAN BE SHOWN FROM THEIR TRANSACTION HISTORY AND MY SUMMARY OF THEIR TRANSACTION HISTORY INCLUDING MY INVOICES OF REPAIRS: 1.BATTERY WAS REPLACED SIX TIMES 2.AIR CONDITIONING HVAC CONTROL MODULE WAS REPLACED 3.ALL CIGA. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/17/14 MA UPDATED 8/17/17*CN