2004 Cadillac SRX Visibility & Wipers Problems

Sun roof exploded in my driveway.

I WAS DRIVING AT APPROXIMATELY 45 MPH ON M-119 IN PETOSKEY MICHIGAN. I HEARD A LOUD, SHARP BANG, SIMILAR TO HEARING A RIFLE BEING FIRED WITHOUT EAR DEFENDERS. IMMEDIATELY, I PULLED TO THE SHOULDER TO INSPECT THE VEHICLE AND ASSESS DAMAGE. THE PANORAMIC ROOF HAD SHATTERED. THERE WAS NO SIGN OF IMPACT FROM EXTERNAL SOURCES. THE INTERIOR SHADE WAS CLOSED. HAD IT BEEN OPEN THE GLASS FROM THE SUNSHINE ROOF WOULD HAVE FALLEN INTO THE PASSENGER COMPARTMENT. THIS WAS AN UNPROVOKED FAILURE OF A KEY BODY COMPONENT.,. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT A 1.2 INCH PEBBLE STRUCK THE SUNROOF WHILE THE VEHICLE WAS PARKED. THE SUNROOF GLASS EXPLODED, BUT WAS CAUGHT BY THE VINYL SLIDING COVER. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 36,000. THE CONSUMER STATED THE PEBBLE WAS THROWN BY A CHILD, ABOUT 10 FEET FROM THE VEHICLE. IT HAD TO HIT THE ROOF GLASS AT A LOW ANGLE. UPDATED 12/31/07

ULTRAVIEW SUNROOF ON MY 2004 CADILLAC SRX EXPLODED, SHATTERING INTO 100'S OF PIECES. NOT STRUCK BY FOREIGN OBJECT. OUTSIDE TEMP = 75; SPPED = 65 MPH. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH WITH THE POWER SUN ROOF OPEN, A VIBRATION AND A SQUEAKING NOISE WAS HEARD. UPON INSPECTION, ONE OF THE BOLTS WERE MISSING AND ANOTHER WAS LOOSE. AN APPOINTMENT WAS SCHEDULED WITH THE SERVICE DEALER AND THE MANUFACTURER WAS NOTIFIED.

2004 CADILLAC SRX SUNROOF SHATTERED WHILE DRIVING. *TS *JB

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY DURING SUNNY DRY CONDITIONS, THE SUN ROOF EXPLODED INTO MANY PIECES. THE VEHICLE WAS IMMEDIATELY PULLED OVER BECAUSE SOME SMALL PIECES OF GLASS BEGAN FALLING INTO THE VEHICLE. THE SUNROOF SHADE WAS PULLED SHUT TO PREVENT GLASS FROM FALLING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED AN EXTERNAL OBJECT CAUSED THE INCIDENT. THE CONTACT DISAGREED WITH THE DEALER BECAUSE THERE WERE OTHER COMPLAINTS ABOUT THE SAME PROBLEM. THE DEALERSHIP REPAIRED THE VEHICLE AT NO COST, AND THE CONTACT HAS A RECEIPT OF THE GLASS REPAIR.

DT*: THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS AT 65 MPH, THE SUNROOF SHATTERED AND IMPLODED. THERE WERE NO PRIOR PROBLEMS WITH THE SUNROOF REPORTED. THE SUNROOF WAS NOT STRUCK BY ROCKS OR ROAD DEBRIS. THE BROKEN GLASS FRAGMENTS FELL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIR. UPDATED 5/16/2006 - *NM

CENTER PANEL OF SUN/MOON ROOF FOUND TO BE SHATTERED FOR NO DISCERNIBLE REASON ON MY 2004 CADILLAC SRX. DEALER WILL NOT ADDRESS PROBLEM AS ONE COVERED BY WARRANTY. AWAITING NEW GLASS PANEL I PAID FOR ($1,050.99) AND INSTALLATION (COST UNKNOWN). *NM

WHILE PARKED THE CAR'S SUNROOF EXPLODED, SHOWERING MY SON AND I IN GLASS. THE GLASS WAS VERY SHARP AND CAUSED MINOR CUTS ON HANDS WHILE TRYING TO GET OUT OF THE VEHICLE. THE CAR NEEDED TO BE TOWED BECAUSE THE GLASS WAS EVERYWHERE AND WE FEARED DESTROYING THE SEATS BY GETTING BACK IN THE VEHICLE. THE DEALERSHIP CLAIMED THAT IT WAS NOT A WARRANTY ISSUE AND WE ARE WORKING WITH OUR INSURANCE COMPANY. WE FEEL IT IS AN OBVIOUS VEHICLE DEFECT. *NM *PER MRS DERSHEM, VEHICLE WAS BEING DRIVEN AT THE TIME OF THE INCIDENT. AFTER PULLING INTO PARKING LOT, WHILE INSIDE VEHICLE, SUNROOF GLASS SHATTERED.PCO*

DT: 2004 CADILLAC SRX. THE CONTACT STATES THE SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY. THE VEHICLE IS AT THE DEALERSHIP, IT WAS TOWED. THEY DO NOT KNOW WHY THIS HAPPENED. THE CONTACT WAS NOT INJURED WHEN THIS OCCURRED. THERE IS AN INVESTIGATION OPENED, PE05052. THE VEHICLE WAS GOING APPROXIMATELY 65 MPH WHEN THIS HAPPENED ON OCTOBER 9, 2005. *AK

DT: THE CONSUMER STATED ON 8-15-05 WHILE DRIVING TO WORK THE SUN ROOF EXPLODED. SHE SAID IT JUST CRACKED AND BROKE APART AND FELL DOWN ON THE HER. NOTHING FELL ON THE CAR, AND NOTHING HIT THE CAR. SHE WAS GOING 55 MPH. THE NEXT MORNING SHE TOOK VEHICLE TO THE DEALER. THE DEALER TALKED TO GM. ON 8-29-05 AFTER NUMEROUS CALLS GM SAID THEY WOULD FIX THE CAR AT THEIR EXPENSE, AND PROVIDE THE CONTACT WITH A RENTAL CAR. SHE WANTED TO REPORT THIS BECAUSE THERE MAY BE A DEFECT IN THE SUN ROOF.*AK PE05-052.PCO THE CONSUMER STATED THE VEHICLE WAS FINALLY FIXED AFTER 7 WEEKS. UPDATED 12/07/05. *JB

WHILE DRIVING, THE REAR VIEW MIRROR FAILED. THIS CAUSED POOR VISIBILITY. THE REAR VIEW MIRROR DIMMER FUNCTION FAILED AS WELL. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB THE CONSUMER STATED THAT FOR TALL PEOPLE THE AUTO DIMMER DOES NOT WORK AT THE ANGLE IT IS ATTATCHED. THE SECOND ROW SEAT HEAD REST BLOCKS THE SENSOR. THE CONSUMER STATED THAT THE GLARE IS DANGEROUS. *TC

MY WIFE WAS DRIVING NORTH ON I-75 ABOUT 70MPH IN HER CADILLAC 2004 SRX. THE SUNROOF WAS COMPLETLEY OPENED AND BOTH FRONT PASSENGER WINDOWS WERE CLOSED AND BOTH REAR PASSENGER WINDOWS WERE OPEN. ALL OF A SUDDEN SHE FELT A POP IN HER EARS AND THEN THE REAR WINDOW SHEID SHATTERED. THERE WAS NO OUTSIDE TRAUMA TO THE VEHICLE. WE ARE WORRIED THAT THIS MIGHT BE A PRESSURE EQUALIZATION PROBLEM AND A DEFECT IN THE VEHICLE. PE05-052.PCO

WHILE DRIVING AT HIGHWAY SPEEDS AND WHEN THE BACK WINDOWS ARE OPENED THERE IS A SEVERE AMOUNT OF TURBULENCE. THE TURBULENCE IS TO THE POINT THAT IT ACTUALLY FEELS LIKE THE EAR DRUMS ARE GOING TO RUPTURE. DEALER SUGGESTED TO THE CONSUMER THAT HE KEEP THE FRONT WINDOW CRACKED WHEN THE BACK WINDOWS ARE DOWN. *AK *LA