2015 Cadillac SRX Complaint Log

OUR 2015 CADILLAC SRX HAS EXTREMELY DIM LOW BEAM HEADLIGHTS. THEY ARE SO DIM THAT WE ARE AFRAID TO DRIVE THE CAR AT NIGHT. WHEN WE DO DRIVE AT NIGHT, WE DRIVE WITH THE HIGH BEAMS ON BECAUSE THEY HAVE NOT BE AFFECTED BY THE DEFECT YET. DRIVING WITH THE HIGH BEAMS ON AT ALL TIMES IS HAZARDOUS TO OTHER DRIVERS, BUT THE LOW BEAMS ARE SO DIM, IT IS NEARLY IMPOSSIBLE TO SEE THE ROAD. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS, BUT TO DATE, GM REFUSES TO ADDRESS THE FLAW IN THE HEADLIGHT ASSEMBLY. ACCORDING TO THE LAWSUIT, THE SEALS GM USED IN THE EXTERIOR HEADLIGHT HOUSING UNITS WEAR OUT AND DETERIORATE AND ALLOW MOISTURE TO ACCUMULATE AND CONDENSE FROM THE AIR THAT FLOWS THROUGH THE VENTS. HOWEVER, THE VENTS FOR THE HOUSING UNITS ARE DEFECTIVE BECAUSE THEY INTERFERE WITH THE FLOW OF AIR THROUGH THE FAULTY SEALS OF THE HEADLIGHTS. THE CONDENSATION CAUSES HEADLIGHT PROBLEMS THAT INCLUDE FAILURE OF THE BULBS DUE TO CORROSION OF THE COMPONENTS SUCH AS THE IGNITERS, IN ADDITION TO ELECTRICAL SHORTS THAT OCCUR. SINCE 2011 AND IN AN EFFORT TO DO SOMETHING ABOUT OWNERS COMPLAINING ABOUT THE HEADLIGHTS BEING TOO DIM OR FAILING COMPLETELY, GENERAL MOTORS ALLEGEDLY ISSUED A CUSTOMER SATISFACTION PROGRAM AND SEVERAL TECHNICAL SERVICE BULLETINS (TSBS). BUT THE PLAINTIFFS CLAIM GM'S EFFORTS HAVEN'T FIXED THE DIM HEADLIGHTS.

THE LOW BEAM HEADLIGHTS CONTINUE TO GET LESS EFFECTIVE. WHEN PURCHASED TWO YEARS AGO THEY WERE FINE. THEY HAVE CONTINUOUSLY LOST BRIGHTNESS TO THE POINT THEY ARE BARELY BRIGHTER THAN PARKING LAMPS. THIS MAKES IT VERY DIFFICULT TO SEE ANYTHING MORE THAN 15' IN FRONT OF THE CAR WHEN THE BRIGHT LIGHTS CANNOT BE USED. IT ALSO REDUCES THE VISIBILITY OF THE CAR AT NIGHT CAUSING OTHER DRIVERS TO CHANGE LANES IMMEDIATELY IN FRONT ON HIGHWAYS AND PULLING OUT IN FRONT ON OTHER ROADS. THIS IS EXTREMELY DANGEROUS! WHY HAS THIS NOT BEEN RECALLED??? THE MANUFACTURER HAS PRODUCED A DEFECTIVE PRODUCT THAT ENDANGERS THE DRIVER AND THEIR PASSENGERS BUT WANTS THEM TO SPEND OVER $600 TO REPLACE THE ASSEMBLIES. THIS IS A COMMON PROBLEM, NOT A FAIR OCCURANCE. IT IS MORE DANGEROUS THAN ITEMS THAT HAVE ALREADY BEEN ADDRESSED BY THE NHTSA! WHY ARE FAMILIES BEING LEFT IN DANGER?

ON SEVERAL OCCASIONS OVER THE PAST 3 MONTHS THE CAR WOULD "JOLT" WHILE ACCELERATING IN THE 20 TO 30 MPH RANGE SO BAD IT FELT LIKE I WAS HIT FROM BEHIND. FELT LIKE THE TRANSMISSION GOT CAUGHT BETWEEN GEARS. TOOK THE CAR TO THE DEALER AND HAD TO PAY OVER $275 FOR DIAGNOSTICS AND REPROGRAMMING EVEN THOUGH CAR WAS STILL UNDER THE POWER TRAIN WARRANTY. THE DEALER DID NOT KNOW IF THIS WAS THE FIX. VERY DISAPPOINTED THIS WASN'T COVERED UNDER THE WARRANTY.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO CADILLAC OF LAKE LANIER (2355 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HEADLIGHTS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.

PASSENGER SIDE EXTERIOR HEADLAMP WENT OUT SUDDENLY WHILE TRAVELING. IT WAS RAINING AND WHEN MY HUSBAND CHECKED THE LIGHTS NOTICED THAT THERE WAS A LOT OF MOISTURE INSIDE THE HEADLIGHTS. WE ASSUMED THE BULB JUST WENT OUT BUT WE CHANGED THE BULB AND IT STILL DIDN'T WORK. WE HAD TO TRAVEL 5 HOURS HOME HOPING WE COULD GET THERE BEFORE DARK AND NERVOUS THE WHOLE TIME THINKING THE OTHER LIGHT WOULD GO OUT IN THE DARK AND POSSIBLY CAUSE AN ACCIDENT. WE WERE LUCKY WE MADE IT HOME RIGHT AT DARK. WE STILL CANNOT GET THE LIGHT TO WORK AND I AM AFRAID TO DRIVE IT AT NIGHT. IT ONLY HAS 21,000 MILES ON IT. I STARTED DOING RESEARCH AND SEEN SEVERAL ISSUES WITH THE EXTERIOR HEADLAMPS AND I DON'T UNDERSTAND WHY GM OR CADILLAC HAS DONE A RECALL TO HAVE THESE ISSUES FIXED SINCE IT IS A SEVERE SAFETY ISSUE.

THE LIGHTS ON MY CADILLAC SRX IS ALMOST NONEXISTENT. I AM NOT ABLE TO DRIVE MY CAR AT NIGHT BECAUSE I HAVE NO LOW BEAMS!! THE DEALERSHIP TOLD ME IT WOULD BE 1800.00 TO REPLACE THEM BUT THEY WILL BE REPLACING THEM WITH THE SAME KIND I HAVE IN THERE SO IN 4 YEARS I WILL BE PAYING ANOTHER 1800.00.GM KNOWS OF THE PROBLEM BUT WILL DO NOTHING ABOUT IT

I PURCHASED A USED 2015 SRX CADILLAC IN 2017 WITH 26,000 MILES ON IT. PROGRESSIVELY THE HEADLAMPS (LOW BEAM) HAVE GOTTEN DIMMER AND DIMMER TO THE POINT THAT I AM NOW HAVING TO DRIVE MY CAR WITH THE HIGH BEAMS ON BECAUSE I CANNOT SEE THE ROAD IN FRONT OF MY VEHICLE. THE CAR IS 4 YRS OLD NOW AND HAS 70,000 MILES. I TRAVEL FREQUENTLY AT NIGHT AND I DO NOT FEEL SAFE IN THIS CAR NOW. IF A PERSON WERE WALKING ALONG THE ROAD OR A DEER WERE TO RUN IN FRONT OF MY VEHICLE EVEN AT AN ADEQUATE DISTANCE FOR ANY OTHER CAR I HAVE EVER DRIVEN, I WOULD NOT SEE IT IN TIME TO AVOID AN ACCIDENT. I ALSO FEAR RUNNING OFF THE ROAD BECAUSE I CAN BARELY SEE THE LINES. I HAVE CONTACTED MY DEALER, AND AM WAITING FOR A RESPONSE. I HAVE DONE A LOT OF RESEARCH ON THIS ISSUE AND MANY PEOPLE ARE REPORTING THIS SAME ISSUE WITH THE SRX MODELS 2010-2016. THEY REPORT ISSUES ON FORUMS AND SOME HAVE EVEN EXPERIENCED ROLLOVERS AND ENDING UP IN DITCHES DUE TO LIMITED VISIBILITY AT NIGHT. MANY OLDER PEOPLE DRIVE CADILLACS AND THEY HAVE EVEN HAD THEIR DEALERSHIP QUESTION THEIR EYESIGHT. THERE HAS BEEN A CLASS ACTION SUIT ABOUT THIS ISSUE, BUT APPARENTLY IT HAS BEEN DROPPED IN ALL STATES BUT FL AND CA. I WORK FOR A MAJOR TRUCK MANUFACTURER AND I KNOW THAT YOU ARE THE GOVERNMENT AGENCY TO INVOLVE ON SUCH SERIOUS SAFETY ISSUES AS THIS. I HOPE THAT YOU WILL LOOK INTO THIS ISSUE AS MANY FORUMS HAVE REPORTS OF PEOPLE SAYING GM IS UP FOR A SUIT IF THEY END UP HAVING A FATAL CRASH FROM THE DIM LIGHTING. I HAVE ALSO READ THAT GM REFUSES TO ACKNOWLEDGE THE ISSUE. EVEN WHEN THE HEADLAMPS ARE REPLACED BY THE DEALER, THE ISSUE IS REPORTED TO RETURN. I DOUBT THE HEADLAMP QUALITY ISSUE HAS EVER BEEN ADDRESSED WITH ANY KIND OF MODIFICATION TO RESOLVE THE ISSUE BY GM. READ THIS FORUM FOR MORE REPORTS OF THIS ISSUE HTTP://GMAUTHORITY.COM/BLOG/FORUM/CADILLAC-FORUM/. I TRUST YOUR AGENCY WILL SERIOUSLY EXAMINE THIS ISSUE.

MY HEADLIGHTS ARE SO DIM I NO LONGER FEEL SAFE DRIVING AT NIGHT AND WHEN I NEED TO I DRIVE WITH MY BRIGHTS ON, WHICH SEEMS TO UPSET A LOT OF OTHER DRIVERS. I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP IN REGARDS TO THIS ISSUE AND THEY SAID "YEAH, WE'VE HAD A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NOTHING WE CAN DO ABOUT IT". WHY NOT? THIS IS A HUGE SAFETY ISSUE! WILL IT TAKE A MAJOR CAR ACCIDENT OR TWO TO GET GM TO FIX THIS ISSUE THAT A LOT OF OTHER CONSUMERS ARE HAVING? THIS IS MY FIRST CADILLAC AND IF THIS IS NOT RESOLVED, IT WILL CERTAINLY BE MY LAST. I HAVE TWO TEENAGE DAUGHTERS THAT OCCASIONALLY DRIVE MY VEHICLE AND NOW THEY CANNOT AT NIGHT TIME. FOR THE PRICE I PAID FOR THIS VEHICLE I EXPECT TO BE DRIVING A CADILLAC THAT IS SAFE AND I DO NOT THINK THAT IS TOO MUCH TO ASK TO BE FIXED, AT THEIR COST.

THE HEADLIGHTS ARE VERY DIM MAKING IT VERY DIFFICULT TO DRIVE AT NIGHT. THIS IS VERY DANGEROUS IN AREAS THAT ARE NOT LIT UP. I CAN'T TELL WHERE THE EDGE OF THE ROAD IS AND CANNOT SEE THE CENTER STRIPES ON THE ROAD. I DON'T ATTEMPT TO DRIVE AT NIGHT IN THE RAIN. THIS IS AN ACCIDENT WAITING TO HAPPEN. I WOULD LIKE TO ENJOY MY VEHICLE NO MATTER THE TIME OF DAY OR NIGHT, RAIN OR SHINE. PLEASE CORRECT THIS PROBLEM FOR ALL VEHICLES WITH THIS ISSUE.

Low beam headlights have become so dim as to be unusable, exascerbated when the auto-dimming goes unexpectedly from high to low beam. It’s as if someone just turned the car’s lights off, so options are to 1) drive on constant high beam, blinding other drivers; 2) drive on low beam, blinding me; 3) not drive at all at night. Thanks, Cadillac!! It’s unbelievable to me that a safety recall has not been mandated to force GM to confront this problem for ALL owners.

SEALED HEADLIGHT ASSEMBLY FAILS CAUSING IRREVERSIBLE CONDENSATION BUILDUP THAT DIFFUSES LOW-BEAM HEADLIGHTS TO THE POINT OF BEING UNUSABLE. HEADLIGHTS ARE SO DIM THAT TURN SIGNALS ILLUMINATE THE ROADWAY MUCH MORE BRIGHTLY THAN THE HEADLIGHTS. HAPPENS IN ALL OPERATING CONDITIONS, STATIONARY, IN MOTION, AND ON ALL TYPES OF ROADWAY. I HAVE A VIDEO SHOWING JUST HOW DIFFUSE AND DIM THE HEADLIGHTS ARE.

I HAD MY CRUISE CONTROL SET TO 70 MILES PER HOUR AND WHEN IT WAS TIME TO EXIT THE HIGHWAY, THE CRUISE CONTROL WOULD NOT TURN OFF. I ENTERED A ONE-LANE ELEVATED EXIT. I APPLIED THE BRAKES, AND WHILE GOING 50 MPH, WAS TRYING TO TURN THE CRUISE CONTROL OFF AT ITS SWITCH. I SHIFTED THE CAR INTO NEUTRAL AND WHEN I PUT IT BACK INTO DRIVE THE CAR STARTED TO ACCELERATE AGAIN. I TRIED THIS MORE THAN ONCE. I HAD DIFFICULTY MAINTAINING CONTROL OF MY VEHICLE. AFTER GETTING OFF THE EXIT, I BROUGHT THE CAR TO A STOP BY PLACING IT IN NEUTRAL. I WAS NOW AT THE ENTRYWAY TO DFW AIRPORT AND HAD MY VEHICLE ON THE SHOULDER. AFTER TURNING THE CAR OFF AND BACK ON I HOPED THAT MAYBE I COULD DRIVE IT TO A PARKING SPOT, AS TO CALL A WRECKER AT THAT MOMENT WOULD CAUSE ME TO LOSE MY EXPENSIVE TICKET FOR AN OVERSEAS FLIGHT. AFTER I TURNED THE CAR BACK ON, I TRIED TO TAKE OFF TO MERGE WITH TRAFFIC AND FOUND THAT MY CAR WOULD NOT GET UP TO SPEED SO I PULLED BACK ONTO THE SHOULDER. I TRIED THIS AGAIN AND REALIZED THAT MY FOOT DID NOT REACH THE ACCELERATOR AS IT NORMALLY DOES. NOT ONLY HAD THE CRUISE CONTROL FAILED TO TURN OFF BUT THE ACCELERATOR WAS NOW STUCK DOWN. I HIT THE ACCELERATOR WITH THE HEEL OF MY FOOT AND IT DISLODGED. I WAS ABLE TO DRIVE THE CAR TO THE CLOSEST PARKING LOT. UPON MY RETURN I HAD THE CAR TOWED AS I WAS FEARFUL OF DRIVING IT.

HEADLIGHTS ARE EXTREMELY DIM...VERY DANGEROUS WHEN DRIVING ON UNLIGHTED ROADS AT NIGHT. WE HAVE TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. RECENTLY, WE HAD THE HIGH BEAMS ON WHEN DRIVING ON A DARK INTERSTATE, AND ANOTHER DRIVER, THINKING WE WERE BEING CARELESS, TRIED TO RUN US OFF THE ROAD. I HAVE SEEN THE HUNDREDS OF COMPLAINTS FROM OTHER SRX OWNERS ABOUT THIS. GM/CADILLAC NEEDS TO DO WHAT IS RIGHT, AND ISSUE A RECALL, BEFORE SOMEONE IS SEVERELY INJURED, OR KILLED.

THE BUILT-IN BACKUP CAMERA SOMETIMES FAILS TO WORK CORRECTLY. NORMALLY, THE BACKUP CAMERA IMAGE AND GUIDE APPEARS ON THE CENTER SCREEN A FEW SECONDS AFTER SHIFTING INTO REVERSE. HOWEVER, OCCASIONALLY THE VIDEO FEED FROM THE BACKUP CAMERA DOES NOT SHOW WHEN IN REVERSE. INSTEAD, THE DISPLAY IS A SOLID BRIGHT GREEN COLOR. THE BACKUP ANGLE GUIDES ARE STILL OVERLAID ON TOP OF THE GREEN IMAGE. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED, THE BACKUP CAMERA WILL USUALLY WORK PROPERLY AGAIN. THE ISSUE IS INTERMITTENT. THE LACK OF A WORKING BACKUP CAMERA SEVERELY COMPROMISES VISIBILITY WHEN REVERSING.

HEADLIGHTS UNSAFE. I BOUGHT MY 2015 SRX NEW, AND FROM THE OUTSET THE LOW BEAM HEADLIGHTS WERE VERY DIM. VISIBILITY IS SO POOR THAT I CAN'T SAFELY DRIVE MY SRX AT NIGHT; MY 4-YEAR-OLD $50,000 SRX HAS ONLY 13,000 MILES ON IT. THE DEALER QUOTED ME ~$300 TO REPLACE WITH NON-GM BULBS BUT CAN'T GUARANTY THAT THE PROBLEM WILL BE FIXED AND WON'T GIVE ME ANY SORT OF WARRANTY ON THE REPAIR--EVEN THOUGH MY SRX IS STILL UNDER FACTORY WARRANTY. IN FACT, EVERY ONLINE REVIEW STATES THAT REPLACING THE BULBS WILL NOT CORRECT THIS ISSUE. OBVIOUSLY, THE DEFECT GOES BEYOND THE BULB ITSELF. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN ISSUE WITH THE SRX. A SIMPLE GOOGLE SEARCH RETURNS THOUSANDS OF CUSTOMERS COMPLAINING OF THIS SAFETY PROBLEM WHICH GM FAILS OR REFUSES TO REMEDY. NHTSA, PLEASE INTERVENE HERE AND MAKE GM PERMANENTLY FIX THIS DEFECT, WHETHER THAT MEANS REPLACING THE ENTIRE HEADLAMP ASSEMBLY, OR NEW SEALS, OR NEW BULBS WITH SOME SORT OF WARRANTY. MY SAFETY, AND THAT OF MY CHILDREN AND OTHERS ON THE ROAD, IS AT GREAT RISK UNTIL THIS DEFECT IS CORRECTED. [NOTE, I HAD TO SELECT A DATE OF OCCURRENCE, SO I CHOSE TODAY'S DATE; BUT THIS IS AN ONGOING PROBLEM THAT STARTED SHORTLY AFTER I PURCHASED THE VEHICLE IN DEC. 2015 AND HAS GOTTEN PROGRESSIVELY WORSE OVER TIME.]

HEADLAMPS HAVE BECOME VERY DIM WHICH CAUSES AN UNSAFE CONDITION WHEN DRIVING AT NIGHT. IN ORDER TO SEE THE ROAD I MUST USE HIGH BEAMS. I AM CONSTANTLY SWITCHING OFF THE HIGH BEAMS WHEN AN ONCOMING CAR APPROACHES. DEALER HAS STATED THE PROBLEM IS NOT THE BULB BUT THE PROJECTED LENSE IN FRONT OF THE BULB. THE PROBLEM HAS GOTTEN STEADILY WORSE.

THE LIGHTS ARE SO DIM, I AM UNABLE TO DRIVE AT NIGHT. READING THROUGH THE INTERNET, IT IS A VERY COMMON ISSUE WITH THE HEADLIGHTS IN MY MAKE/MODEL/YEAR VEHICLE. IT COSTS $2,000 TO FIX HEADLIGHTS, WHICH IS OUTRAGEOUS, WHEN CADILLAC IS AWARE OF THE ISSUES AND SAFETY HAZARDS! MY LIGHTS ARE CONSTANTLY DIM AND LOOK AS THOUGH MY HEADLIGHTS ARE NOT EVEN ON AT NIGHT. I DO NOT FEEL SAFE DRIVING MY CAR AT NIGHT, AND DUE TO COVID, WHO HAS $2,000 TO FIX A PROBLEM THAT ALL OF THESE VEHICLES ARE HAVING AND THAT CADILLAC ALREADY KNOWS ABOUT.

LOW BEAM HEADLIGHTS MAKE IT HARD TO SEE AT NIGHT. THE INFOTAINMENT SYSTEM WORKS INTERMITTENTLY.

DRIVE A 2015 CADILLAC SRX AND THE DISPLAY SCREEN HAS COMPLETELY WENT OUT. CANNOT LISTEN TO THE STEREO, USE THE BACK UP CAMERA, OR ANYTHING. LUCKILY, WE WERE ABLE TO FIGURE OUT WHERE TO PUSH TO CONTROL THE TEMPERATURE. WE HAVE BEEN TOLD BY SEVERAL CADILLAC OWNERS AND MECHANICS THAT THIS IS A COMMON ISSUE WITH CADILLAC VEHICLES. DID OUR RESEARCH AND WAS NOT ABLE TO LOCATE WHERE THERE WAS A RECALL FOR THIS. FORTUNATELY, WE CARRY THE EXTENDED WARRANTY, UNFORTUNATELY, WE ARE LIMITED AS TO WHERE WE CAN TAKE IT TO GET THE WORK DONE. VERY FRUSTRATED AND DISAPPOINTED.

DIM HEADLIGHTS CAUSING INABILITY TO SEE ROAD AT NIGHT.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 55 MPH, THE HEADLIGHT ILLUMINATION WAS DIM AND PREVENTED THE CONTACT FROM DRIVING AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BRADY CADILLAC BUICK GMC (LOCATED AT 1500 KOESTER RD, FORSYTH, IL 62535, (217) 875-2110), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000.

I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE! THE BATTERY WENT OUT A WEEK AFTER I HAD IT, THE ENTIRE DASH HAD TO BE REPLACED AFTER A YEAR, THEN THE FREAKING HEADLIGHTS WERE SO DIM THAT I COULD NOT SEE AT NIGHT. I HAD THE BULBS CHANGED TWICE AND STILL COULD NOT SEE. TOOK VEHICLE TO DEALERSHIP AND THEY SAID THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE HEADLIGHT SYSTEM, WHICH COST ME $1600! THIS IS SUPPOSED TO BE A CADILLAC '.THE BEST OF THE BEST!!! I WILL NEVER BUY ONE AGAIN!! THE FRANK KENT DEALERSHIP IN FORT WORTH TX SAID THAT IF I SUBMIT MY REQUEST TO CADILLAC, THEY MAY REIMBURSE ME, BECAUSE THEY HAVE DONE SO WITH SOME CUSTOMERS IN THE PAST. HERE I AM AND I AM SUBMITTING IT TO YOU! PLEASE HELP ME! I AM A SINGLE MOTHER AND NEED TO GET MY MONEY BACK!! CONTACT ME AT [XXX]. MY ADDRESS IS [XXX]. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VERY BAD VISIBILITY DRIVING AFTER DARK. THE HEADLIGHTS ARE VERY DIM AND IT'S DIFFICULT TO SEE THE ROAD AND SURROUNDING AREA WHILE DRIVING AT NIGHT. I'VE CONTACTED A LOCAL AUTO REPAIR SHOP AND THEY STATED THIS WAS A ONGOING PROBLEM WITH THE VEHICLE I DRIVE. I PURCHASED THE VEHICLE USED AND NO MENTION OF THE PROBLEM WAS GIVEN. I FEEL IT'S A SAFETY HAZARD THAT CAN RESULT IN SERIOUS ACCIDENTS. I CURRENTLY DRIVE USING HIGH BEAM WHICH ALSO CAUSES A HAZARD. I LIVE IN A RURAL AREA WITH FEW LIGHTED ROADS.

THE HEADLIGHTS ON LOW BEAM DO NOT PROJECT LIGHT. I HAVE TO USE MY HIGH BEAMS AT NIGHT, WHICH CAUSES ON COMING TRAFFIC TO SHINE THEIR HIGH BEAMS IN MY EYES. THE LOW BEAMS ARE SO DIM THAT I HAVE STOPPED DRIVING MY CAR AT NIGHT.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLAMP WHICH CAUSED THE HEADLIGHTS TO SHINE DIM WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER WHERE THEY HAVE ACKNOWLEDGED A DEFECT WITH THE HEADLAMPS. THE CONTACT WAS PROVIDED A TIMELINE IN WHICH TO HAVE THE HEADLAMPS REPLACED OUT OF POCKET AND WOULD LATER BE REIMBURSED BY THE MANUFACTURER FOR THE REPLACEMENT OF THE HEADLAMPS. THE CONTACT TOOK THE VEHICLE TO SERVICE CHEVROLET CADILLAC (1212 AMBASSADOR CAFFERY PKWY, LAFAYETTE, LA 70506) WHERE THE VEHICLE WAS INSPECTED AND IT WAS CONFIRMED THAT THE HEADLAMPS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPLACEMENT HEADLAMPS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.*DT*JB

FOR MONTHS NOW I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. THEY ALL OF A SUDDEN GO HARD AND DON'T BRAKE AS EASY AS THEY SHOULD ALSO TAKE A LOT LONGER TO BREAK AND HAVE TO PUSH DOWN FURTHER AND ALL OF A SUDDEN A DAY OR TWO LATER IT'S GONE. IT COMES AND GOES RANDOMLY. I TOLD THE DEALERSHIP THEY SAID THEY DON'T SEE A PROBLEM AND HAVE NO RECALLS.

BREAKING SYSTEM SEEMS DELAYED, APPLYING FOOT ON THE PEDAL TO BREAK TAKES MORE PRESSURE THEN USUAL. ALSO WHEELS ARE CONSTANTLY SQUEAKING. FOR OVER A YEAR I'VE BROUGHT THIS ATTENTION TO THE DEALERSHIPS MECHANIC WHERE I PURCHASED THE VEHICLE AND THEIR ONLY IMPLY IS THAT THE BREAKS ARE CERAMIC AND WILL DO THIS REGARDLESS. THIS DOES NOT SEEM SAFE. EVERY TIME I USE MY BREAKS I HAVE TO ADJUST THE TIMING AND PAY CLOSER ATTENTION TO DRIVING WHEN USING THE BREAK SYSTEM. THE VEHICLES BREAK SYSTEM DOES NOT FEEL SAFE ESPECIALLY WHILE DRIVING.

I'M WRITING TO YOU ABOUT AN INCIDENT THAT TOOK PLACE ON MAY 18, 2019. MY HUSBAND AND I WERE TRAVELING HOME IN OUR CADILLAC SRX AT ABOUT 6:00 PM OUR CAR SUDDENLY SPUN OUT OF CONTROL AS WE HEARD A BANG, THROWING US ACROSS THREE LANES LISTENING TO CARS SCREECHING ALL AROUND US ON THE NJ TURNPIKE, WE THEN HIT INTO THE SIDE OF A TRACTOR TRAILER, PUSHING US BACK AGAIN ACROSS THE THREE LANES UNTIL WE FINALLY STOPPED IN THE FAR LEFT LANE. OUR INSURANCE COMPANY HAS COME TO THE CONCLUSION THAT THIS WAS A FAULTY ISSUE WITH THE VEHICLE. TO BE EXACT IT WAS THE REAR TOE LINK ADJUSTER LOCK NUT TORQUE. THE NEXT DAY I CALLED MY FAMILY TO TELL THEM WHAT HAD HAPPENED. ABOUT TWO HOURS LATER MY SISTER CALLED ME BACK AND SAID 'THERE IS A RECALL ON YOUR VEHICLE MODEL. IT INVOLVES THE REAR SUSPENSION.' (BULLETIN NO: 14457C; REAR TOE LINK ADJUSTER LOCK NUT TORQUE) SHE GAVE ME THE WEBSITE WHERE YOU CAN ENTER YOUR VIN # AND CHECK TO SEE IF THE VEHICLE WAS PART OF THE RECALL. OUR VEHICLE WAS NOT ON THE RECALL LIST. I CHECKED AGAIN AND AGAIN. I CHECKED MY PAPERWORK FROM WHEN I PURCHASED THE VEHICLE (USED BUT CERTIFIED, OFF OF A LEASE) AND THE CARFAX. NO RECALL. AFTER HAVING THE INSURANCE COMPANY INSPECT THE VEHICLE, THEY, IN FACT, STATED THAT THE ACCIDENT WAS CAUSED BY THE REAR SUSPENSION (REAR TOE LINK ADJUSTER)

WHILE DRIVING THE VEHICLE IT STUMPS IN THE REAR AND ALSO JOLTS IN THE FRONTS.

I HAVE A 2015 SRX CADILLAC WITH THE FRONT PASSENGER HEAD LIGHT VERY DIM. IT BECAME DIMMER OVER A PERIOD OF TIME, CAUSING YOU TO NOT BE ABLE TO SEE WHILE DRIVING AT NIGHT AND ALMOST IMPOSSIBLE TO SEE AT NIGHT DURING A RAIN STORM. THIS IS IN MY OPINION IS A MAJOR SAFETY HAZARD/ ISSUE

CUE SYSTEM AND SCREEN FADING OUT. BOTTOM HALF OF SCREEN DOES NOT WORK. WARNING MESSAGE ON CONSTANTLY. UNABLE TO CLEAR IT OUT.

STABILITRAK (ETC) ENGAGED DURING HIGHWAY DRIVING ON DRY ROAD NEARLY CAUSING A WRECK BY SLOWING THE VEHICLE ABRUPTLY BELOW 20MPH. "ENGINE POWER REDUCED" ILLUMINATED. ACCELERATOR POSITION SENSOR (APS) CODE IN THE ECM. LESS THAN 6000 MILES AFTER DEALER REPLACEMENT OF APS AND FIXING CONNECTIONS, SAME DANGEROUS SLOW DOWN FROM HIGHWAY SPEEDS. EVENTS NOT REPRODUCED FOR DEALER.

THE HEADLIGHT IS EXTREMELY BAD. I DECIDED TO CHANGE THE BRAND FOR MY NEXT CAR. THIS BIG PROBLEM HAPPENS TO EVERY MODEL LOWER THAN 2015 SRX. IT'S SO DANGEROUS TO DRIVE AT NIGHT. ACTUALLY YOU CAN NOT DRIVE AT NIGHT WITH THIS CAR.

Purchased car used from buckalew chevrolet 4/27/2019 headlight was a little dim.headlight it not bright ei to see now.i was not told of a headlight problem when I purchased vehicle and I never received any notice from the manufacturer since I have owned it about a headlight issues.noe I'm told it will be thousands of dollars for me to fix what should be a factory recall due to safety

LOW BEAM LIGHTS ARE HORRIBLE CANNOT SEE AT NIGHT UNLESS YOU USE HIGH BEAM LIGHTING. DANGEROUS FOR DRIVER AND ONCOMING TRAFFIC DUE TO HAVING TO USE HIGH BEAMS TO SEE SAFELY

WHEN DRIVING AT NIGHT, IT IS NEARLY IMPOSSIBLE TO SEE WITH NOT ONLY THE LINES IN THE ROAD, BUT ANYTHING IN THE ROAD! THIS IS THE MOST UNSAFE VEHICLE I'VE EVER DRIVEN. WHEN I HAVE TO USE MY BRIGHTS TO NAVIGATE MY WAY, OBVIOUSLY THOSE VEHICLES WHO PASS ME...AS WERE AS THOSE IN FRONT OF ME ( LESS THAN 200 FEET) GET ANGRY. THEY DONT REALIZE THAT IT'S MORE DANGEROUS FOR ME TO DRIVE WITH MY BRIGHTS OFF! I HAD OTHER PEOPLE TRY DRIVING IT AS WELL BOTH IN TOWN, AND RURAL ROADS AND THE CLOSEST HIGHWAY....AND EVERY PERSON HAD THE EXACT SAME RESULTS. A BEAUTIFUL CAR WITH LEMON HEADLIGHTS! I'VE HAD THIS CAR 3 WEEKS AND AM LIVID THAT NOBODY AT THE LOCAL CADILLAC DEALER KNEW ANYTHING ABOUT THESE HEADLIGHT PROBLEMS WITH THIS CAR! I HAD GONE THROUGH CONSUMER REPORTS, BLUE BOOK VALUES ET ....I THOUGHT THAT I HAD ADEQUATELY DONE MY RESEARCH! THEN... I GOOGLED 2015 CADILLAC SRX HEADLIGHTS ! THE INFORMATION WAS ALL THERE...HUNDREDS OF COMPLAINTS. CLASS ACTION SUITS AND A RECALL ON THEM IN CALIFORNIA! SOMEONE WILL BE KILLED DUE TO THESE LIGHTS.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHT WAS NOT ADEQUATE FOR SAFE DRIVING. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE AT NIGHT WHILE DRIVING. HILTON HEAD CADILLAC (1090 FORDING ISLAND RD, BLUFFTON, SC 29910), WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

THE LOW-BEAM HEADLIGHTS ARE VERY DIM. I ASKED THE DEALERSHIP'S SERVICE DEPARTMENT ABOUT IT AND WAS TOLD THAT GM WAS AWARE OF THE FAULTY PART (HEADLIGHT ASSEMBLIES WITH POOR QUALITY SEALS) AND WOULD REIMBURSE ME UP TO $1600 FOR REPLACING THEM WITH THE SAME FAULTY PART. I RECEIVED A LETTER FROM CADILLAC THAT OFFERED THE REIMBURSEMENT IN EXCHANGE FOR WAIVING ANY FUTURE FIX FOR THE PROBLEM. ON MARCH 30, 2019 WHILE DRIVING ON A HIGHWAY WITH A CURB, I HIT A PIECE OF WOOD THAT I COULDN'T SEE BECAUSE OF THE DIM HEADLIGHTS. HITTING THE WOOD CAUSED THE CAR TO VEER INTO THE CURB CAUSING OVER $4000 DAMAGE TO THE VEHICLE. WHILE LOOKING FOR A POSSIBLE FIX FOR THE PROBLEM ON THE INTERNET, I HAVE FOUND THAT MANY OWNERS OF THIS MODEL CADILLAC COMPLAIN OF THE SAME PROBLEM. I ALSO FOUND THAT GM/CADILLAC HAS SETTLED CLASS ACTION LAWSUITS IN CALIFORNIA AND FLORIDA PERTAINING TO THIS ISSUE. OBVIOUSLY, THIS IS A MAJOR SAFETY ISSUE THAT GM/CADILLAC IS AWARE OF YET THEY ARE NOT OFFERING THE OWNERS A LASTING REMEDY FOR THE SAFETY OF THE DRIVERS. I HAVE PICTURES AND ESTIMATES FOR THE DAMAGES BUT AM UNABLE TO SCAN INTO THIS COMPUTER. I CAN SEND THEM SEPARATELY FROM MY PHONE. IF NEEDED, EMAIL ME.

THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEADLIGHTS BECAUSE THEY ARE ALL DEFECTIVE. IF I WOULD HAVE KNOWN THIS I WOULD NOT HAVE BOUGHT THE CAR. I HAVE OWNED IT 4 MONTHS AND THE TOUCH SCREEN CRACKED, DRIVER ASSIST SEAT CONTROL STOPPED WORKING, THE DRIVE SHAFT NEEDED TO BE REPLACED AND THE HEADLIGHTS DO NOT LOOK LIKE THEY ARE ON AT NIGHT. I FEEL LIKE I HAVE TO DRIVE WITH MY HIGH BEAMS JUST TO SEE ADEQUATELY AND SAFELY.

"TAKATA RECALL" WHILE DRIVING AT NIGHT THE HEADLIGHTS STARTING TO BE DIM. I THOUGHT IT WAS MY EYE SITE AT FIRST. LAST FRIDAY MARCH 1, 2019 MY HUSBAND WAS WITH ME DRIVING IN RISING SUN MARYLAND AND IT GOT REAL SCARY AS WE WERE DRIVING AND THEY WENT ALMOST TOTALLY DARK. I SLOWED TO A CRAWL AND HIT MY HIGH BEAMS JUST A SECOND BEFORE I HIT THE ONCOMING CAR FROM THE OTHER DIRECTION. I WAS ALREADY ACROSS THE LINE AND GOING TO HIT THE CAR. MY HIGH BEAMS BLINDED THE CAR COMING TOWARD ME AND THEY WERE SCREAMING AT ME. IT WAS LIKE DRIVING ON A BACK ROAD IN A SNOW STORM WITH NO VISIBILITY. MY HUSBAND WOULD NOT LET ME DRIVE BACK FROM DINNER AFTER BEING SO UPSET. HE DROVE AND HAD TO USE THE HIGH BEAMS, HE SAID I HAVE TO TELL YOU THAT WAS A VERY SCARY SITUATION. WHEN WE PARKED FOR DINNER THE HEADLIGHTS TURNED A CLOUDY RAINBOW COLOR. WE HAD THE LIGHT BULBS REPLACED AND THERE IS NO DIFFERENCE. THE DEALER WANTS $1,000 TO REPLACE THE HEADLIGHT ASSEMBLY TO FIX THE PROBLEM. THIS CAR IS IN EXCELLENT CONDITION , WHY SHOULD I HAVE TO PAY $1,000 TO REPLACE THIS. I HAVE SEEN THE COMPLAINT SITES AND THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS ISSUE. THIS IS NOT SAFE AND YOU CAN NOT DRIVE AT NIGHT UNLESS YOU WANT TO TAKE YOUR LIFE IN YOUR HANDS OR THE LIFE OF OTHERS WHEN YOU HAVE TO DRIVE WITH HIGH BEAMS. PEOPLE ARE NOT HAPPY WHEN YOU DO THAT AND THAT COULD CAUSE ROAD RAGE ISSUES. THIS CAR IS NOT SAFE AT NIGHT, PLEASE CONSIDER DOING SOMETHING ABOUT THIS. I WILL NOT PUT MY GRANDKIDS IN THIS CAR AS I AM TOO SCARED.

LIGHTS ARE NOTICEABLY DIM WHILE DRIVING IN RAINY WEATHER. VISIBILITY IS MORE DIFFICULT AT NIGHT. MY PASSENGERS WERE ASKING ME WERE MY LIGHTS EVEN ON BECAUSE THEY FELT UNSAFE. CADILLAC OFFERED A REIMBURSEMENT. I FEEL THAT THIS IS A SAFETY.

LIGHTS ON 2015 CADILLAC SRX LUXURY TRIM ARE VERY DIM...ALMOST TO THE POINT WHERE NO LIGHT IS SEEN AT NIGHT. HAVE BEEN LIKE THAT FOR OVER A YEAR. I TOOK IT TO THE CADILLAC DEALERSHIP TO CHECK FOR MOISTURE ISSUES AND WAS TOLD THAT WAS FINE. IT WAS JUST THE HEADLIGHTS...AND NOTHING COULD BE DONE. DEALERSHIP WAS VERY INEFFECTIVE. LIGHT OUTPUT CONTINUED TO WORSEN TO WHERE THEY ARE NOW. I CONSTANTLY DRIVE WITH BRIGHT LIGHTS. I CAN'T SEE LINES OR TURNING LANES WITHOUT PROPER LIGHTING. I HAVE ALSO DODGED ACCIDENTS A FEW TIMES DUE TO OTHER CARS NOT SEEING MY LIGHTS. AT NIGHT, I DO NOT FEEL SAFE DRIVING. I FEAR FOR THE SAFETY OF OTHERS AS WELL. I HAVE EMAILED AND CALLED NUMEROUS TIMES TO NO AVAIL. AGAIN, WHEN DRIVING WITH HEADLIGHTS THAT DO NOT SHINE PROPERLY I CAN'T SEE TURNING LANES AND HONESTLY MY DEPTH OF VISION IS VERY LOW. THINGS, ANIMALS, HAVE HAPPENED ON MY CAR AT THE LAST MINUTE DUE TO LACK OF LIGHTING.

JUST BOUGHT A 2015 SRX CADILLAC ON FEB 16, 2019. TEST DROVE DURING THE DAY, BUT BY THE TIME ALL WAS DONE IT WAS NIGHT. DRIVING HOME AND 1/10 OF A MILE OUT, I PULLED OVER TO SEE IF THE LIGHTS WERE ON. THEY WERE, SO I CONTINUED TO DRIVE. ALL ALONG CONVINCING MYSELF IT MUST BE BECAUSE I WENT FROM A CAR TO SUV AND IT WAS MY PERCEPTION OF SITTING UP HIGHER. I BELIEVE I WAS SO HOPING SINCE I HAD JUST SIGNED A 'NO WAITING TIME' AND ' AS IS' CONTRACT PLUS PURCHASING GAP AND EXTENDED WARRANTY FOR OVER $3000 MORE! WELL, IT IS NOT MY PERCEPTION FROM A DIFFERENT LEVEL! I DROVE AGAIN AND NOT ONLY ARE THE BULBS PROJECTING DIFFERENT LEVEL OF BRIGHTNESS( IF U CALL IT 'BRIGHT') BUT NEITHER MAKES IT WHERE THE ROAD IS SAFELY VISIBLE. I HAD IT IN THE DEALERSHIP SHOP THREE DAYS AFTER PURCHASE TO FIX THE CUE PROBLEM (DEALERSHIP TAKING CARE OF THAT) AND ASKED TO CHECK HEADLIGHTS. I THOUGHT THEY CHANGED BULBS AND ALL WAS WELL SINCE IVWAS TOLD THEY CHECKED THEM AND ALL WAS GOOD TO GO. NOT. I HAVE WRITTEN CADILLAC VIA EMAIL AND I HAVE NOTIFIED THE BUICK DEALER WHERE I BOUGHT THE VEHICLE. AFTER PURCHASING (BIG MISTAKE I'VE LEARNED THE HARD WAY) AND THIS PROBLEM EMERGED, I SEARCHED INTERNET AND THIS IS A COMMON PROBLEM. I'M HOPING CADILLAC OR THE BUICK DEALERSHIP WILL HELP RESOLVE THIS UNSAFE ISSUE. IF NOT, NOT SURE WHAT I WILL DO WITHOUT HAVING TO TRADE IT IN AND PROBABLY LOSE $$ GO WITH A DIFFERENT BRAND OF CAR!! HEADLIGHTS (LOW BEAMS) ARE TOO DIM TO SEE THE ROAD!

HEADLIGHTS ARE VERY DIM ON HIGHWAY. ACCORDING TO GERRY LANE CADILLAC SERVICE CENTER, 10945 REIGER ROAD, BATON ROUGE, LA 70809, 225-297-5377, REPLACING BULB WILL MAKE ONLY MINOR IMPROVEMENTS. BULB PROJECTOR LENSES ARE CLOUDY. ACCORDING TO DEALERSHIP, IT IS A COMMON PROBLEM FOR THE VEHICLE MODEL. IT REQUIRES REPLACEMENT OF BOTH HEADLAMP ASSEMBLIES. ACCORDING TO THE DEALERSHIP, ALL OWNERS SHOULD HAVE RECEIVED A CERTIFICATE TO PAY FOR REPLACEMENT OF ASSEMBLIES. I DID NOT. *JS

MICHELIN PREMIER LTX TIRE TREAD IS SEPARATING FROM THE TIRE AT 21000 MILES. PART #31741, GM PART #22996332

2015 CADILLAC FRONT LIGHTS VERY POOR, DIM. TOOK TO DEALERSHIP, CHARGED US $188 TO "DIAGNOSE" WHEN THE PROBLEM WAS OBVIOUS, THEY WERE CLOUDY. THEN CHARGED US $1774 WE HAD NO CHOICE, LIGHTS WERE DISASSEMBLED, WE NEEDED TO SEE AT NIGHT! NOTE THERE WERE SEVERAL OTHERS GETTING SAME REPAIR RIGHT THERE AT SAME TIME. I WAS ANGRY, DEALERSHIP HAD A "BUTTON" BUILT IN ON COMPUTER TO GET FINANCIAL CREDIT FROM GM, OBVIOUSLY THIS HAPPENS OFTEN. THE CREDIT WAS $800 AUTOMATICALLY,(WE THEN PAID NET $974. )I WANT ALL TO BE REPLACED AND CREDITED. I CALLED GM, THEY ALLEGEDLY CONTACTED CADILLAC AND THEY SAID WOULD NOT HELP US. GM SENIOR REP ADMITTED THIS IS A PROBLEM, HAPPENS OFTEN 2015 MODEL. THIS WAS OBVIOUSLY IS A RECALL ISSUE!. THEY WERE GOING TO CHARGE US $188 (DIAGNOSE) AND NOT FIX IT, OR $1774 TO REPLACE/PUT BACK TOGETHER. GM SENIOR REP SAID WE SHOULDN'T HAVE PAID, IT WOULD HAVE BEEN EASIER TO GET IT SOLVED IF WE DIDNT PAY. WHAT? WE HAD TO SEE! THE LIGHTS WERE IN PIECES, WE HAD TO PAY $188 IF WE DIDNT REPLACE IT AND PAY FOR IT. WE HAD NO CHOICE. PLEASE HELP US GET FULL REIMBURSEMENT THIS IS VERY OBVIOUSLY A PROBLEM WITH MANY OF THESE 2015 SRX. THIS TREATMENT AND CHARGES TO REPLACE WAS OUTRAGEOUS. OUR CAR JUST GOT OUT OF WARRANTY BTW, AND ONLY HAS 47,600 MILES ON IT. WE HAVE ANOTHER CAR 11 YEARS OLD, LIGHTS ARE FINE, WE HAD ANOTHER CAR FOR 20 YEARS NEVER REPLACED FRONT LIGHTS. THEY ARE DEFECTIVE PURE AND SIMPLE, VERY UNSAFE. WE HAD TO USE BRIGHTS BEFORE REPLACE.

MY RIGHT HEADLIGHT IS SO DIM I HAVE TO USE MY BRIGHTS WHEN DRIVING AT NIGHT. CADILLAC REPLACED THE LEFT HEADLIGHT ABOUT A YEAR AGO BECAUSE IT WAS SO DIM. I HAVE TRIED TO GET ALONG WITH THE RIGHT BEING SO DIM BUT IT IS NOT SAFE. I WORK 2 OR 3 NIGHTS A WEEK SO IT IS DIFFICULT. IT IS THAT WAY WHENEVER THE LIGHTS ARE ON.

I RECENTLY PURCHASED A 2015 CADILLAC SRX LUXURY CROSSOVER SUV (50,000 MILES). I NOTICED WHILE DRIVING AT NIGHT, THAT THE HEADLIGHTS BARELY ILLUMINATE THE ROAD. I CONTACTED MY LOCAL CADILLAC DEALERSHIP AND SPOKE WITH SERVICE DEPARTMENT PERSONNEL THAT INFORMED ME THAT THIS ISSUE WAS SYSTEMIC THROUGHOUT THE 2010-2015 YEAR SRX MODELS. THIS PROBLEM IS SO CONSISTENT THROUGHOUT SUCH SIMILAR MODELS, AND YET I AM SUPPOSE TO SHELL OUT $1300 TO FIX A KNOWN ISSUE? I AM WILLING TO PAY TO REPLACE THE LAMPS BUT GM NEEDS TO DO THEIR PART AND FIX THE FAULTY COMPONENT (THAT IS THEIR RESPONSIBILITY) THAT IS CAUSING DANGEROUS DRIVING CONDITIONS AND CONSTANT ISSUES WITH THE VEHICLE.

PURCHASED FROM A DEALERSHIP IN GA FRONT HEADLIGHTS SEEMED TO BE WORKING AT NIGHT, NOTICED THEY WERE VERY DIM, BUT CONTINUED TO DRIVE AT NIGHT ALTERNATING BRIGHTS. TOOK VEHICLE TO DEALERSHIP RECENTLY AFTER ALMOST BEING HIT AT NIGHT AND ONCE IN THE RAIN, A CAR TURNED IN FRONT OF ME TWICE AT NIGHT LIKE THEY DIDN'T EVEN SEE ME BECAUSE NOW I REALIZE THEY COULDN'T! I WAS TOLD WHOLE SYSTEM WOULD HAVE TO BE REPLACED BEFORE MECHANIC EVEN LOOKED AT VEHICLE. GOOGLED SRX HEADLIGHT ISSUE AND CAME UP WITH LAWSUIT INFO BECAUSE OF THIS SAME SITUATION. I CANNOT DRIVE THIS VEHICLE AT NIGHT IT IS A SAFETY HAZARD AND MUST USE MY BRIGHT LIGHTS, WHICH CAUSES OTHER CARS NOT TO BE ABLE TO SEE. THE DEALER GAVE ME A QUOTE FOR 1400 DOLLARS FOR REPAIR WHICH I REFUSE TO PAY.

TEH TOUCH SCREEN IS NOT WORKING PROPERLY. FREEZES UP AND IT ALSO AFFECTS THE TEMPERATURE CONTROL. I BOUGHT THIS VEHICLE NEW AND AT 30,329 THE DEALERSHIP REPLACED THE RADIO CONTROL ASSEMBLY AND IT WORKED FINE UNTIL LAST WEEK. NOW AT JUST UNDER 55,000 MILES THE SAME THING IS HAPPENING. I SEE WHERE OTHERS HAVE HAD THIS SAME ISSUE AND BELIEVE THIS SHOULD HAVE A RECALL OR AT LEAST BE REPLACED FREE OF CHARGE.