Cadillac · XT6 · 2020
2020 Cadillac XT6
4
Recalls
35
Complaints
5/5
Safety Rating
The 2020 Cadillac XT6 has 4 recalls and 35 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: back over prevention (5 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Cadillac XT6 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is back over prevention with 5 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Cadillac XT6 currently shows 4 NHTSA recalls listed on this page and 35 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are back over prevention (5), power train (5), electrical system (3).
- Vehicle
- 2020 Cadillac XT6
- Recalls
- 4
- Complaints
- 35
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.4% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 22V709000September 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Remedy Status
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
NHTSA ID: 20V668000October 29, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy Status
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
NHTSA ID: 20V639000October 15, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Remedy Status
GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
NHTSA ID: 20V446000July 30, 2020
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Remedy Status
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Owner Complaints
35 totalPOWER TRAIN
Jan 29, 2026
at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results ...
Preview excerpt
UNKNOWN OR OTHER,ENGINE
Dec 3, 2025
Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic ...
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TIRES
Sep 20, 2025
While driving approximately 15 MPH I noticed a scraping sound and shimmy in the back. I took the car to Capital Cadillac for diagnostic. They found that the tires were separated. I bought the car brand new in 2020 and it has about 21k miles on it. 265/45 R 21 104 V
POWER TRAIN
Sep 1, 2025
Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.
ENGINE
Jul 14, 2025
The Radiator is not functioning, confirmed by a mechanic at a dealership. An engine light did appear to notify me of the problem, however the car has been kept in great condition without accident or cause for the radiator to stop functioning in such a young vehicle.
STRUCTURE
Jun 11, 2025
Way back rear window leaks in car wash or heavy rain.
POWER TRAIN,ENGINE
Oct 15, 2024
The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message...
Preview excerpt
BACK OVER PREVENTION
Jul 15, 2024
The contact owns a 2020 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the...
Preview excerpt
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Jul 15, 2024
There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be...
Preview excerpt
UNKNOWN OR OTHER
Mar 22, 2024
Moldy smell coming from vents when AC runs. Had engine sprayed with a cleaner, but smell is still there. It is mold on the condenser.
Showing 10 recent complaints from 35 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Cadillac XT6 Years
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Frequently Asked Questions
How many recalls does the 2020 Cadillac XT6 have?
The 2020 Cadillac XT6 has 4 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Cadillac XT6?
NHTSA has received 35 owner-reported complaints for the 2020 Cadillac XT6.
What is the NHTSA safety rating for the 2020 Cadillac XT6?
The 2020 Cadillac XT6 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Cadillac XT6?
The most commonly reported complaint categories for the 2020 Cadillac XT6 are back over prevention (5 reports), power train (5 reports), electrical system (3 reports).
Does the 2020 Cadillac XT6 have any recalls?
Yes. NHTSA has 4 recalls on record for the 2020 Cadillac XT6. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.