NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Chevrolet Colorado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The backup camera view does not appear on my dash screen along with all other camera views. There were no warnings or indicators. It was working the last time the vehicle was driven and then failed on the next vehicle start up.
Check engine light with codes p0700 and p2796 has been happening for months with multiple failed repair attempts. Vehicle was returned to me by the dealer supposedly fixed. I drove it 15 minutes to the high school for an art fair my daughter was in. They (my family) rode with me home. Check engine light was on again. On the way home, the transmission was acting strange, not shifting properly. About half way home, it got stuck in a gear at 3500 or so rpms and would not shift. I tried the manual shifter, and it didn’t work. Stuck in gear. Concern was that we were approaching a hill when it did this, and I could not get the vehicle to shift to deliver the appropriate level of power I needed to ascend the hill. It thankfully did eventually shift, but it was scary for a few seconds, especially since I had my wife and all three of my kids in the vehicle. I dropped the vehicle off the next morning. It got stuck in gear at 3500 RPMS again on the way to the dealership. Two dealerships have made multiple failed attempts to fix the transmission issues. Several attempts to contact GM have gone without a response. No one in my family feels safe in the vehicle after what happened.
I have had my vehicle for less than 2 years and less than 25,000. I had it in for regular maintenance and was told I had no coolant. After a pressure test the dealership told me I had a large crack in the coolant line. It will 2 weeks to get the part and I can’t drive my truck. This needs to be made a recall and the part needs to be made available asap.This could of caused serious damage to my engine and could of cause me to have an accident.
About two weeks ago my truck popped up a message asking if I had installed new brake pads. When I selected no, on my Home Screen, where I can see the systems of my truck the front bake wear indicator no longer showed a percentage. When I inspected my brake pads the front outer pads still had a good amount of pad left, but when I checked the inner pads they had been severely worn down compared to the outers. On 4/1 I brought my truck to a Chevy dealership to have them diagnose why there is such uneven brake pad wear. After they inspected the brakes the dealership then told me that due to the brake pad clips being installed improperly my pads were wearing out unevenly. The dealership also showed me a service bulletin (25-NA-365) that GM had put out for trucks in the 2023-2026 models that stated due to a factory installation defect on the clip that holds the brake pads in place it is causing uneven wear on the brake pads. I told the dealership that the clip causing uneven wear on the brake pads could become a safety concern if owners don’t know about this because the braking effectiveness of the truck is wearing out faster than what the owner is told by the sensor. I told them in extreme cases that if the pad completely wears out then the rotor could be damaged and cause a very significant impact to the safety of the vehicle because the braking system will be severely degraded. I was told that since it is just a service bulletin the dealership and GM do not have to cover the repairs of the brake pads because a service bulletin is not the same as a recall and that brake pad wear is a normal maintenance item. My concern is that trucks with similar mileages as mine of 20000 miles are wearing their brake pads out at an alarming rate and the dealership and GM are not taking the responsibility to ensure that the issue is resolved and new pads are replaced to ensure proper braking effectiveness on the roads.
Coolant leaking from the upper radiator inlet hose connection
When coming to a stop the vehicle slams into 1st gear raising the RPMs and pushing the vehicle forward even when the brakes are being applied. No warning lights no other malfunction or symptoms. Has occurred this I first purchased the vehicle new in January of 2025. Has almost caused collisions. Never took it to the dealership due to the information I've gathered if was a common issue but I believe it is a major safety concern due to the vehicle lunging forward when the brakes are applied.
I have a 2024 Chevy Colorado Trail Boss that needs an Upper Radiator Coolant Hose. But apparently this is on nationwide backorder because although there is not a recall GM put a bulletin out they are aware of the issue that appears to be a degraded seal inside hose fitting so the whole hose needs replacing. I live in [XXX] and it is not available here and I have called OH, [XXX] , [XXX] and other state dealerships and Noone will sell that part because of the backorder. My truck has 40k miles. And every dealer I called this is a huge issue with these trucks. So it is not a wear issue when it is on nationwide backorder and it'll take 1-2 weeks +/- to get. My warranty won't cover as they say it is a wear part and no recall. So how can there be no recall on a nationwide issue with these trucks. My truck cant be driven right now due to check engine light, low coolant, leaking hose, fan blowing high, no heat and this is all related to this backordered part. Someone told me to report this issue so that is what I am doing now. Again this should be an active recall. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Coolant leaking from the upper radiator inlet hose connection. The Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC).
My truck only has 16,600 miles on it and the rotors and brakes are already shuddering. The dealership told me I needed my front and rear brakes and rotors replaced. It is beyond ridiculous when my last truck a 2020 Chevy Colorado had no rotor or brake problems and have 90,000 miles when I traded it in.
there have about 4 incidents where my vehicle has engaged the automatic emergency breaks while I’m driving, even though there are no cars around me close enough to cause that reaction. called 911 on most recent incident to get medical evaluation to check chest from seat belt sudden locking
Copied this from a forum and it's the same thing for me. I'm editing to fit my unique situation. This is an $800 repair at my dealer for a $40 part! 5 day backorder so I'm without a vehicle. The upper radiator hose on some huge percentage of these trucks fail (mine has failed at 37500 miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and then they would get to it in 7-10 days. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.
Upper radiator hose leak with 36,750 miles(just out of warranty) 3 days after it was at dealer for oil change and replacing the heat shield. Apparently VERY common in these vehicles which says they are aware but haven't FIXED the issue, should be a RECALL!!
The contact owns a 2024 Chevrolet Colorado. The contact stated that the roof of the vehicle had several dents. The contact became aware that several similar vehicles had the same dents to the roof. The contact referenced NHTSA ID Number: 11014388 (STRUCTURE) as the cause for the failure; however, the VIN was not included. The dealer was notified of the issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
At 20,300 miles, severe chassis and steering wheel vibration occurred during high-speed highway descents while braking. Safety risk: reduced steering control at highway speed. The vehicle was inspected by a franchised Chevrolet dealer in Lakewood, CO. The technician's written service notes document rear rotor Lateral Runout (LRO) of 0.006 inches against GM's maximum allowable specification of 0.002 inches per GM Service Bulletin 00-05-22-002 — 3x the engineering limit. The defect was confirmed in dealer documentation and is available for inspection. After I identified this discrepancy, the Service Manager claimed the technician meant 0.006 mm (metric). Photographic evidence from the dealer's own diagnostic video shows a dial indicator clearly labeled in 0.001-inch increments with the needle resting on the 6th tick mark. A metric reading of 0.0002 inches is physically impossible to display as 6 full divisions on this tool. GM Customer Assistance denied the warranty claim, classifying it as maintenance. Lateral Runout is a geometric specification, not a wear measurement. A rotor 3x out of tolerance at 20,300 miles is a material or assembly defect. No warning lamps appeared. The safety concern remains unresolved.
Radiator hose failed in under 1.5 Years on 2024 Chevy Colorado. Parts are back ordered for months, this is clearly a manufacture defect that could lead to overheating the engine and engine damage and failure
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 20K miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and then they would get to it in 7-10 days. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.
Check engine light appeared and fans kicked on loudly. Stayed on even after shutting the vehicle off. Vehicle is a 2024 with only 28,639 miles on it. Upper radiator hose was leaking and would not seal. Took to dealership for repair and replacement. Was informed it was the 3rd Chevy Colorado this week with this issue! Was stunned. Further internet research found a staggering number of forum posts with this same issue. This is a recall-worthy issue at this point. Please consider issuing a recall based on the safety issues this may pose if engines seize or overheat as well as the sheer number of the same reported incidents.
upper radiator fitting is leaking, Chevy is replacing the radiator and the hose
The truck has 28,000 miles and has been only driven for commuting on interstate conditions. While traveling on an 80 mile commute, I experienced complete engine failure while traveling at 75 MPH (the posted speed limit is 80). As the engine failed, I was placed in a dangerous position as there is no pull-off and traffic was heavy. I was stranded in winter conditions with no ability to heat or stay warm. OnStar assisted with a tow to the closest dealership which was Ressler Chevy in Bozeman, MT. The results of the inspection indicated a failed crank shaft, hole from internal debris in the engine block, and the engine seized. This has resulted in a engine replacement. When asked, this has been an ongoing problem with the 2.7 engine yet there is no recall and the fix is to replace it with another 2.7 with no fix to the issues. This truck has received all required maintenance through Chevy dealerships and has no upgrades or changes from the manufacturer settings when purchased a year ago. There were no signs, symptoms, or warmings prior to the engine failure.
A few weeks ago the heat started performing intermittently, about half the time only blowing out cold air even with the temperature set to 85. I live in Minnesota and we have had numerous weeks of below 0 temperatures. Lo and behold, I find out there are widespread reports of the O ring seals on the radiator and heater hoses failing and causing coolant leaks. These leaks are significant enough to render the vehicle inoperable and with no cabin heating or cooling. This could lead to life-threatening situations in adverse weather conditions. It could also create dangerous roadside failure situation in heavy traffic, particularly on interstate highways. Dealers are aware of the issue and are currently repairing vehicles under warranty. However some dealers are telling owners that the cooling system is not part of the engine and drivetrain, and therefore is not covered under the original factory warranty if the vehicle has exceeded the initial bumper to bumper warranty limits. Dealers are also telling owners that parts are on backorder due to high demand, and that repair wait times could take weeks. The vehicle is unsafe to operate with a known coolant leak.
Right turn signal auto cancel activates the left lane change signal resulting in oncoming traffic assuming a left turn to be performed but this vehicle continues straight resulting in a collision hazard. This has been happening since the purchase of the vehicle 2.5 years ago but dealer is unwilling to fix.
The front brake pads are showing extremely uneven ware. Outer brake pad is at 2mm and the inner is at 7mm due to a spring issue on the front caliper. There is also a lip on the left rotor. The tech used 25-NA-365 to help identify the issue. However, my VIN is not covered under this repair. The result is a $500 out of pocket repair for something that should be a mfg defect and not wear and tear. As this was already outlined as an issue with other 2024 Chevy Colorado's I am asking this to be expanded to cover my vehicle as well. The issues was also causing my brake sensors to "detect" new brakes and I had to inform the vehicle that I have not had brake service done to trigger this alert.
Visibly observed antifreeze / coolant leaking from top radiator hose where it connects to the radiator. Dealer replaced upper radiator o-ring but it's still leaking. At 17000 miles a service brake warning message showed up on information screen. Front brake rotors are warped. Dealer states normal wear on front brakes. Also the dealership stated the front left inner brake pad was down to 2mm of pad left. Wanted over $420 to turn rotors and replace pads. I inquired why the left front pads were worn so much than the right side. They stated this was normal!
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 20K miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and then they would get to it in 7-10 days. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.
2024 Chevrolet Colorado with intermittent safety defect at highway speeds. Vehicle displays P215B along with Service ESC, Service Traction Control, and Reduced Acceleration. Speedometer becomes erratic and the vehicle loses reliable speed signal at highway speed. Dealer kept vehicle for 15 days, stated repairs were made, but the same issue returned within about 2 miles of pickup on the highway. Vehicle was returned to dealer immediately. As of April 2, total days out of service will be 21. I do not believe the vehicle is safe to drive or safe to transport my family in. GM case has been opened. This is an ongoing safety issue involving loss of speed signal and reduced acceleration during highway operation.
After completing a right turn with a right turn signal, the vehicle will signal a left turn for 3 blinks.
The contact owns a 2024 Chevrolet Colorado. The contact stated that while attempting to add windshield washer fluid to the windshield washer fluid reservoir. The contact stated that the washer fluid failed to pass through the filler neck and enter the reservoir. The vehicle was taken to the dealer, who informed the contact that the failure was due to a poor design flaw and that there was no repair available currently. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Mid December 2025 my forward collision warning, adaptive cruise control, automatic emergency braking and auto high beams all stopped working. I combined the repair request with my next oil change Dec 22, 2025. The Chevy dealer, Serra, advised me that Chevrolet had no way to correct these problems, one of which was a $950 option. I have returned to the dealer more times, still no fix. I have talked to Chevrolet customer service, asked for a buy back, or car to drive till repairs and was denied. Chevrolet simply says just wait till we figure out how to fix our broken truck. I feel Serra Chevrolet has done all they can and has otherwise provided me with excellent service. Since the problems include safety features and I have waited over 4 months to date, I hope your agency can expedite the repair and secure some type of compensation for me.
Vehicle: 2023 Chevrolet Colorado Trail Boss Mileage: Approximately 14,000 miles I am submitting this complaint because the ABS braking system on my vehicle activates unexpectedly and causes a temporary loss of braking when driving over uneven pavement. When braking over potholes, bumps, or rough road surfaces at low to moderate speeds, the ABS system engages even though traction is available. When this happens, brake pressure is reduced to the point where the vehicle does not slow as expected. The ABS warning indicator flashes briefly, and there is a noticeable delay before normal braking resumes. This behavior has occurred multiple times in normal driving conditions on city streets, not during panic stops or slippery conditions. The issue feels most pronounced when approaching intersections or slowing in traffic over broken pavement, where consistent braking is critical. The momentary reduction in braking force significantly increases stopping distance and creates a safety concern. The vehicle has low mileage, has not been modified, and is maintained as delivered from the manufacturer. There are no warning lights remaining on after the event, and the issue appears to be related to ABS calibration rather than driver input or road conditions. This does not feel like normal ABS operation and gives the impression that braking is interrupted at the exact moment it is needed. Given the frequency and repeatability of the issue, I believe this represents a potential safety defect that could contribute to a collision, particularly in urban driving environments with uneven road surfaces. I am submitting this complaint to document the issue and to request that the ABS braking behavior on this vehicle be reviewed for safety.
While driving my 2024 Chevrolet Colorado, both the infotainment system and the instrument cluster reboot unexpectedly. During these reboots, the speedometer, fuel gauge, and warning lights are unavailable for at least 30 seconds. This has occurred multiple times at highway speeds, creating a serious safety concern because I cannot see my speed or critical vehicle information while the system resets. Restarting the vehicle sometimes restores functionality, but the issue recurs intermittently. I have checked with my dealer, and no permanent fix or recall has been issued by GM at this time. This defect poses a risk to driver and passenger safety and should be investigated promptly.
See attached document for complaint.
The contact owns a 2024 Chevrolet Colorado. The contact stated that while attempting to activate the right turn signal, the left turn signal was displayed. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with an overcorrection and overcancellation of the signals. The vehicle was not repaired. The manufacturer was contacted, and the failure was confirmed, but no assistance was provided. The failure mileage was approximately 8,000. The VIN was not available.
Upper coolant hose started leaking two weeks ago.
The contact owns a 2024 Chevrolet Colorado. The contact stated that while his employee was driving at 55 MPH, the vehicle hit a deer, but the seat belt did not hold the driver in place. The contact stated that the driver's left side of her chest hit the steering wheel, she hit her head hit the windshield, and when the seatbelt retracted, the driver was pulled back to the seat with force. Additionally, the contact stated that the lap band of the seat belt tightened during the impact and bruised her lower stomach. The air bags did not deploy. The vehicle was knocked into the ditch, and then the vehicle was steered to the side of the road. Medical attention was needed. A police report was filed. The vehicle was taken to a dealer, where it has not been diagnosed as of yet. The manufacturer was notified of the failure. The failure mileage was approximately 14,152.
The contact owns a 2024 Chevrolet Colorado. The contact stated that while operating the vehicle, there was a grinding sound coming from the front of the vehicle while turning in either direction. Upon inspection, the contact discovered that the front driver's side wheel well plastic cover was unsecured and had fallen and was rubbing on the front driver’s side tire while turning. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that there was a rattling sound coming from the vehicle. Upon inspection, the contact discovered that the driver’s- and passenger-side step rail bolts were missing or loose, leaving the step rails unsecured. The contact replaced the bolts. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Even when new, the truck would abruptly down shift from 2nd to 1st, every now and then. Then with about 3000 miles on the truck its started doing every time, once the transmission is warmed up. It seemed to get better and then started again with about 4000 miles and kept getting worse. It got so bad that the truck would shudder and it almost felt like I was getting rear ended and you could hear knocking from the transmission. I then turned it in the dealer and when I got it back, the dealer stated that they had to replace a valve in the valve body.
At engine start up there were two warnings that came up on info screen. "Service Front Brake Monitor" and "Front Brake Pads Low". Just before this incident the monitor showed front pads at 82% brake life and the rear pads at 84%. Upon my own inspection the driver side front brake pads are worn significantly more than the passenger side. Front brakes are also squealing when coming to a stop. Chevrolet dealership inspection/repair scheduled for 9/22/25.
Bought a 2024 Chevy Colorado in Dec 2024. Going through a car wash, the air blower put dent in top of the truck. Found out there is a technical service bulletin 23-NA-209 where Chevy admits there is structural issue with bracing of the roof. The TSB also shows where five additional braces are to be added to the roof to give structural integrity. Worried about safety of truck should there be a rollover.
I have had 3 separate occasions where the automatic emergency braking has engaged with nothing in front to trigger it. Each time was one a busy section of road, two of those times I had traffic behind me nearly causing an accident.
Immediately after braking in traffic or at a complete stop the there is hesitation with the accelerator. If I have to brake in traffic on the highway and then need to accelerate to enter another lane the vehicle will not accelerate for several seconds making it dangerous if the traffic in the other lane is traveling at a higher speed. At a stop sign when looking both ways to make sure the road is clear if I need to accelerate quickly the car will not move for several seconds no matter how far I push the accelerator. This almost led to a crash at a limited visibility intersection. I have not taken it to the dealer yet, but that is the next step.
Starting on [XXX] while driving the truck, the gauge cluster and radio went completely out (black screen) and the five red automatic emergency braking LED's illuminated and stayed on for up to 5 minutes. This happened about 8 times on my commute home. This happed again on [XXX] after the dealership did a software update to resolve the issue. The truck was serviced again on 09/11/2025 and I was told that GM has no software fix for this at this time. On 09/25/2025 again the truck was serviced again to try and fix the issue. This time the radio came on and I could not turn it off or adjust the volume. I went straight to the dealer and showed the issue to the service manager James Mask. The cluster and radio to this day continue to go out (black screen), no speedometer, gauges of any sort for a period of time from 15 seconds to 30 minutes. This leaves me with no way of obeying the speed limit, fuel level, oil or temperature gauges. GM is being blasé about this. They have admitted they know the issue exists but can't or won't offer a fix for the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Chevrolet Colorado. The contact stated that the rearview camera failed to operate while shifted in reverse(R). The contact stated that the vehicle was taken to the dealer on two separate occasions; however, the failure returned after each visit. The contact stated that the dealer had acknowledged the failure; however, the contact was informed that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no additional assistance. The failure mileage was approximately 2,300
What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel tank failed in a manner rendering the vehicle unusable as it can not be refueled. The fuel tank failed at the inlet, leaking fuel in major quantities during refueling. It is available for inspection. How was your safety or the safety of others put at risk? Major quantities of fuel leaked from the vehicle onto the roadway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Currently the vehicle is at a dealership awaiting repair. The parts are on backorder with no expected date. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I don't believe so. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The problem became apparent during refueling. It began on July 3, 2025. The vehicle has been owned for less than one year and has about 17,801 miles on it.
A leak in the upper radiator coolant intake hose has been found. This leak is the result of a bad rubber o-ring in the connection between the radiator and the hose. This has resulted in coolant regularly leaking from the vehicle causing power train issues, health and safety concerns where toxic coolant is leaking and environmental concerns. A loud “whooshing” noise was heard from the engine bay prior to eventually a check engine light being illuminated when the coolant level became low enough.
After completing a right turn with a right turn signal, the vehicle will sometimes signal a left turn for 3 blinks. I can feel and hear a clicking from the turn signal switch when initiating the signal to turn right. GM issued TSB 24-NA-235 which was performed on my 2024 Colorado but it did not resolve the problem.
Sunroof exploded while driving down the highway. Glass shattered everywhere in the interior as well all over our child car seat. Fortunately I was the only person in the truck at the time. Due to the violence of the incident I had to gain control due to the sound and flying glass. Had all windows and sunroof close with the AC on. Was going approximately 65 mph. Clear sunny day. I have more photos and video if needed. Dealer has been contacted and they will replace the sunroof under warranty.
I was driving the truck and first I got a "Software Update Needed Vehicle must be parked and off" this was followed quickly be a "low tire pressure alarm" 3 times in a short distance then I got a message "Antilock brake issue do not drive over 62 MPH or vehicle may not stop" then the brakes began to randomly slam on and release and smoke began to come out of the air vents. The next alarm was "ESV Shutting down " and I lost power steering and brakes; I tried getting the vehicle off the road out of the traffic lanes and the smoke was rapidly increasing in the cab then the engine shut down and I did my best to get the truck out of the traffic lanes and flames started coming from under the hood. A man stopped to help me out of the truck and by then the engine compartment was fully involved quickly and spreading into the interior of the cab. This all happened on country roads at about 40 MPH. I went to the medical center 2 days later as I was still having problems breathing from all the smoke. This was a new truck I bought in early November and only had 6900 miles on it.
The vehicle is registered to me; my mother was the driver at the time of the failure. At ~2,963 miles, the truck developed intermittent check engine and ABS warning lights. The dealer pulled DTC C058A (brake system control module) and P25A2. Per GM bulletin PIT6012A, the battery was replaced and a brake plunger motor sensor learn was performed. The same codes returned within weeks. The dealer then diagnosed internal failure of the brake master cylinder and reservoir, documented the vehicle as "unsafe to drive," and replaced both under warranty. The truck sat at the dealer over six weeks due to a nationwide parts backorder. Repairs were completed April 4, 2025. On May 2, 2025, at ~6,500 miles, the driver was traveling downhill on a city street in the rain at roughly 20 mph. The brake pedal suddenly became hard and resistant. Despite full-force pedal pressure, the vehicle could not be stopped. It entered an intersection, struck another vehicle, then struck a tree. Front and side airbags deployed; the vehicle was totaled. The driver sustained a concussion, broken finger, and severe back and knee injuries, was transported by ambulance, and required months of concussion treatment including vestibular therapy. The hard, resistant pedal is consistent with failure of the electronic brake boost assist (eBoost) system, leaving only unassisted hydraulic braking (roughly 4–5x normal pedal force). This matches other owner reports and the class action in Barron et al. v. GM LLC, which cites defective master cylinders with a missing internal cartridge seal on the same platform. The vehicle is no longer available for inspection. The driver was concussed with significant short-term memory loss at the scene; statements in the police report may not reflect the mechanical failure. Full police report available on request (exceeds 10 MB limit).
The contact owns a 2024 Chevrolet Colorado. The contact stated that the 360 rearview camera would activate unintendedly while the vehicle was not in reverse(R). The contact stated that the 360 rearview camera had engaged while driving and remained engaged for an extended period of time. The contact stated that the failure had prevented him from activating the headlights as needed through the infotainment system. The vehicle was taken to the dealer, where it was diagnosed that the camera had failed, and the dealer informed the contact that the manufacturer did not have a fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 20. The VIN was not available.
Not sure if this is your typical safety issue. Voice activation button @ RH side of steering wheel failed approx. one month after vehicle purchase. This button allows one to call out, use GPS, vehicle functions, radio, etc "handsfree". Message @ infotainment screen stated "click here to purchase subscription" which I was not made aware of by anyone involved w/ sale. Cell phone will link up w/ vehicle manually for sending or receiving calls, but requires holding phone to start or end them (and pick who you want to call)...which is illegal in California and unsafe. Inquiring w/ Onstar led to having to pay for monthly subcription to "reenable" functionality. Seeing as this IS a safety item, I wonder why I would be required to pay a monthly 45.00 fee for it to function. Had a 2015 Ford that worked perfectly...for free
Data synced from NHTSA on May 4, 2026