2011 Chevrolet Cruze Complaint Log

THE CAR CHECK ENGINE LIGHT CAME ON, THEN IT SAID POWER REDUCED. LUCKILY NO ONE WAS BEHIND ME. IF I LET THE CAR SET FOR A BIT, IT WILL START AND RUN OK. THE PROBLEM OCCURS ONLY IN THE WINTER WHEN IT'S DAMP OR FOGGY AND THE TEMPERATURE IS AT FREEZING. IN THE WINTER OF 2013, IT HAPPENED TWICE. IT HAPPENED AGAIN ON 01/07/14. I HAD THE CAR TOWED TO A MECHANIC, AND WAS TOLD THAT ALTHOUGH THE CAR'S COMPUTER TOLD HIM WHEN IT HAPPENED, IT COULD NOT BE DETERMINED WHY IT HAPPENED. WHEN IT IS WARMER OUTSIDE, IT RAN FINE AND PROBABLY WILL UNTIL IT GETS COLDER AGAIN! I ASKED THE DEALER IF THIS WAS A PROBLEM ANYONE ELSE WAS EXPERIENCING AND WAS TOLD NO. BASED ON WHAT I SEE FROM POSTINGS ON VARIOUS WEBSITES, I AM NOT ALONE! THE THROTTLE BODY APPEARS TO BE AN OBVIOUS A FACTORY DEFECT, BUT GM WON'T OFFER A RECALL. I COMMUTE ABOUT 60 MILES TO WORK EACH WAY, SO THE CAR IS WELL BEYOND ITS WARRANTY. IT WOULD BE NICE TO NOT HAVE TO WATCH THE WEATHER REPORT TO DECIDE IF I THINK THE CAR IS SAFE TO DRIVE BECAUSE IT MIGHT COLD ENOUGH TO HAVE IT HAPPEN AGAIN. I WAS CONTACTED BY CHEVROLET CUSTOMER SERVICE, AND WAS TOLD THAT THEY WOULD CHECK INTO THE PROBLEM WITH MY CAR. ALL THEY DID WAS REFER ME TO MY DEALERSHIP WHERE IT WOULD BE FIXED AT MY EXPENSE, AND DID NOT RECOGNIZE OR ADMIT THAT THIS IS A PROBLEM WITH THE DESIGN OF THE ENGINE (FACTORY DEFECT). GM WILL NOT RECOGNIZE THAT THERE IS A PROBLEM WITH THE 2011 CRUZE THAT MANY PEOPLE ARE DEALING WITH. THE CONDITIONS UNDER WHICH THE CAR LOSES POWER (COLD WEATHER) CANNOT BE SIMULATED BY THE DEALERSHIP MECHANICS BECAUSE THEIR DIAGNOSTICS IN A HEATED GARAGE. THE PROBLEM HAS NOT AND WILL NOT SHOW UP WHEN THEY TEST IT. WHEN THE CAR LOSES POWER IT HAPPENS ABRUPTLY. THIS IS A SAFETY CONCERN AS THE CAR CANNOT MAINTAIN ITS SPEED, AND DURING HEAVY TRAFFIC FLOW IT IS LIKELY THAT SOMEONE IS GOING TO END UP IN A CRASH AS A RESULT. IT IS A DEFECT WITH THE CAR! *TR

THIS INCIDENT IS OCCURRING ON A NEW VEHICLE THAT WAS PURCHASED LESS THAN 2 YEARS AGO. ON 3 SEPARATE OCCASIONS, WHILE DRIVING ON THE FREEWAY, AT A RATE OF SPEED APPROXIMATELY 65 -75 MPH, THE LIGHTS ON THE DASH WOULD LIGHT UP AND THE CAR WOULD FAIL TO ACCELERATE AND START LOSING SPEED. ATTEMPTS TO PRESS THE ACCELERATOR AND GAIN SPEED WOULD RESULT IN EITHER THE CAR REVVING VERY HIGH AND ONLY REACH 5 - 10 MPH HOUR, OR THE CAR WOULD COMPLETELY LOSE POWER AND DIE. THE OWNER OF THE VEHICLE WAS UNABLE TO EXIT THE FREEWAY DUE TO THE HIGH RATE OF SPEED OF THE OTHER VEHICLES ON THE FREEWAY AS THE CAR WOULD NOT ACCELERATE FASTER THAN 5-10 MPH. THIS SITUATION IS HIGHLY DANGEROUS AS THE VEHICLE IS IN JEOPARDY OF BEING IN AN ACCIDENT OR CAUSING AN ACCIDENT AS YOU HAVE NO WARNING BEFORE THE CAR STARTS TO JUST LOSE SPEED AT A VERY FAST PACE. THE MANUFACTURER AND/OR DEALERSHIP INDICATED THEY HAD CORRECTED THE PROBLEMS EACH TIME. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT UPON INITIAL START UP, HE NOTICED AN ABNORMAL NOTICE IN THE REAR OF THE VEHICLE WHEN SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

I HAVE A 2011 CHEVY CRUZE LTZ AND I WAS JUST WONDERING IF IT WAS NORMAL IN THE COLD WEATHER THAT THE RPM GAUGE GOES ALL THE WAY UP TO 3500 RPMS BEFORE SHIFTING INTO THE NEXT GEAR? *TR

CAR OVERHEATED ON DRIVE HOME. PULLED OVER IMMEDIATELY AND HAD CAR TOWED TO DEALERSHIP. WATER PUMP WAS REPLACED. SINCE THAT TIME CAN CONTINUALLY SMELL ANTIFREEZE INSIDE CAR. ALSO HAVE FOUND PUDDLES UNDER CAR SEVERAL TIMES. HAVE TAKEN CAR BACK TO DEALERSHIP. WAS TOLD THEY COULD FIND NO LEAK. THEY STATED THE SURGE TANK CAP WAS LOOSE AND THAT THEY REFILLED TANK. BUT IT STILL SMELLS. IT IS SERVICED BY THE DEALERSHIP ONLY. SO WHY ARE THEY HAVING TO TIGHTEN THE CAP? AND ARE THEY HAVING TO FILL THE SURGE TANK REPEATEDLY? *TR

AFTER OIL CHANGE AND LEFT THE DEALERSHIP A STRONG SMELL OF BURNING ANTIFREEZE FILLED THE INSIDE OF THE CAR, IT WAS VERY DIFFICULT TO BREATH. I TURN THE CAR AROUND BACK TO THE DEALER THEY CHECKED (OR SO THEY SAID) COULD NOT FIND ANYTHING WRONG WITH IT, WHEN I GOT INTO MY CAR IT WAS COVERED WITH AIR FRESHENER THEY PUT SO MUCH OF IT TO COVER UP THE BURNING SMELL THAT IT TOOK ABOUT 3 WEEKS TO WEAR OFF AND THE SMELL STARTED ALL OVER AGAIN. BUT THEY WON'T DO ANYTHING BECAUSE ACCORDING TO THEM THERE'S NOTHING WRONG WITH THE CAR. THE TRUNK BUTTON DOES NOT WORK ANYMORE THOUGH AT THE DEALER THEY CONFIRM IS AN ISSUE THEY HAVE WITH THE CRUZES THEY WON'T COVER UNDER WARRANTY AND HAVE TO PAY $200.00 FOR SOMETHING THEY KNOW IS A FAULTY PART ON THIS CAR. *TR

THERE IS KNOCKING NOISE IN THE REAR OF THE VEHICLE. A LETTER FROM CHEVY STATES THAT THEY KNOW THERE IS A PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. #PIC5726 THE CAR HAS BEEN IN THE SHOP 4 TIMES FOR THIS STARTING AT ABOUT 16,000 MILES. I HAVE ONLY HAD THE CAR FOR 1.5 MONTHS. TAKING THE CAR BACK TO SHOP ON 1/17/2013 FOR THE HEATER AND A GRINDING NOISE WHEN PUSHING THE GAS PEDAL DOWN.

2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE MALFUNCTION. *SMD THE CONSUMER STATED AS SHE TURNED INTO A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED, GIVING HER NO TIME TO REACT, WITH APPLYING THE BRAKE. THE CONSUMER HIT A PLANTER BOX, WHICH STOPPED HER FROM CRASHING INTO A WALL. *JB

WE HAD PURCHASED THE VEHICLE JUST 8 MONTHS AGO, WAS NOT PURCHASED NEW, BUT WAS NEW USED..STILL UNDER WARRANTY..WE RECEIVED THE RECALL. HAD AN OIL CHANGE AND DETAIL TO DO ANYHOW, SO TOOK IT IN TO WHERE WE BOUGHT THE VEHICLE. THEY DID THE OIL CHANGE, SUPPOSED RECALL FIX AND SUPPOSED DETAIL. OUR VEHICLE WAS STILL UNDER WARRANTY AT THE TIME OF THE OIL CHANGE. 36000. AS WE DROVE, STARTED SMELLING BURNING OIL...NEVER OCCURRED BEFORE. OPENED HOOD AND NOTICED AN OIL LEAK BELOW THE VEHICLE INTO THE ENGINE SHIELD. BEING OUT OF WARRANTY BY THAT TIME, WE DID NOTHING. JUST FIGURED THEY DID AN IMPROPER OIL CHANGE AND IT WAS LEAKING. TODAY, WE DISCOVERED WHILE CHECKING THE OIL THAT IT HAD GAS IN THE OIL CHAMBER. IN PULLING THE DIP STICK OUT, IT LEAKED ALL OVER THE ENGINE..I QUICKLY SMELLED OF IT, SMELLED LIKE GAS. MY HUSBAND DRAINED IT, AS WE WERE FOUR HOURS FROM HOME, REPLACED THE OIL WITH NEW. WHEN WE RETURNED HOME, CHECKED OIL. 1/3 QUART OF GAS HAD CONTAINED ITSELF IN THE OIL CHAMBER ON OUR SMALL ROAD TRIP. SO, NOW WE HAVE A 2011. 43,000 MILE NEW CAR WITH GAS IN ENGINE OIL AND LEAKING.. ANY SUGGESTIONS?? *TR

CAR DURING THE WINTER MONTHS HAS A VERY STRONG ANTI-FREEZE SMELL INSIDE OF CABIN WHEN HEAT IS ON. NOTICEABLE FILM OR FOG ON WINDOW FROM VENTS THAT IS HARD TO CLEAN OFF. SMELL BAD ENOUGH TO CAUSE HEADACHES. THE VEHICLE HAS BEEN TO THE DEALER SHIP MECHANIC TWICE FOR THIS INCIDENT WERE THE MECHANIC STATES NOTHING IS WRONG WITH THE VEHICLE. ALTHOUGH THE MECHANIC DID AGREE THERE WAS 'SOME SORT' OF FILM ON THE WINDOW. HE STATED ON BOTH OCCASION THAT HE COULD NOT SMELL ANYTHING OR FIND ANYTHING WRONG WITH THE CAR. *TR

I WAS IN STOP AND GO MORNING RUSH HOUR TRAFFIC GOING APROX. 10 MPH. I PRESSED THE BRAKE TO STOP SLIGHTLY MORE THAN ONE CAR LENGH AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES FELT SOFT AND I HAD TO PRESS THE BRAKE PEDEL ALL THE WAY TO THE FLOOR TO GET IT TO RESPOND. THE BRAKES DID NOT CATCH ALL THE WAY, THEY ONLY SLOWED THE CAR SLIGHTLY (TO APROX. 5MPH) AND I REAR-ENDED THE CAR IN FRONT OF ME. I HAD THE BRAKES, FLUID, AND ELECTRICAL/COMPUTER COMPONENTS CHECKED, AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT NO COST TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,001.

I AM NOTIFYING YOU THAT I HAVE HAD MY WATER PUMP REPLACED THREE TIMES SINCE I HAVE OWNED THE CAR WHICH WAS BOUGHT IN APRIL OF 2012 WITH 9,000 MILES ON IT, IT SEEMS EVERY FALL I AM REPLACING THE WATER PUMP AS IT HAS SOME SORT OF LEAK INTERNALLY. IT IS VERY FRUSTRATING TO CONTINUE TO HAVE THIS PROBLEM. NOW RECENTLY MY TURBO OIL LINE SPRUNG A LEAK AT 92,000 MILES AND SO DID MY TRANSMISSION OIL LINE SO IT WAS BACK IN THE REPAIR SHOP. I HAVE ALSO HAD TO REPLACE THE HEATED SEAT ELEMENT AS THIS HAS BURNT OUT SOMEHOW. THIS CAR HAS BEEN VERY FRUSTRATING MECHANICALLY BUT OTHERWISE LOVE MY CRUZE. IS THERE ANYTHING I CAN DO BESIDES WAIT FOR THE 4TH WATER PUMP TO CLAIM A LEMON UNDER THE LEMON LAW? *TR

WHEN USING THE HEATER IN MY CRUZE THERE IS AN ODOR OF ANTIFREEZE INSIDE THE CAB. WHEN THE HEATER IS USED FOR MORE THAN 10 - 15 MINUTES AT A TIME, THE ODOR GOT SO STRONG THAT IT CAUSED HEADACHE, DIZZINESS, AND NAUSEA. I TOOK THE CAR IN FOR REPAIR AND WAS INFORMED THAT GM HAD SENT A MEMO BECAUSE IT WAS A COMMON PROBLEM. THEY PERFORMED THE REPAIRS RECOMMENDED BY GM WHICH WAS TO REPLACE WEATHERSTRIPPING AROUND THE HEATER CORE AND REPLACE A TUBE AT THE OVERFLOW TANK. HOWEVER, WHEN I USED THE HEATER THAT SAME NIGHT, I DISCOVERED THAT IT STILL EMITTED AN ODOR OF ANTIFREEZE, ALTHOUGH IT WAS NOT AS STRONG AS BEFORE AND I COULD USE THE HEATER FOR A LONGER PERIOD OF TIME WITHOUT GETTING THE HEADACHE, DIZZINESS, AND NAUSEA. *TR

STEERING STICKS JUST LEFT OF CENTER, TYPICALLY AT FREEWAY SPEEDS, BUT ALSO AS LOW AS 40 MPH. STICK IS INTERMITTENT AND WEAK ENOUGH THAT IT DOES NOT CURRENTLY PRESENT A DANGER TO OPERATING THE VEHICLE SAFELY. STEERING MUST BE HELD STATIONARY FOR IN EXCESS OF 2-3 SECONDS JUST LEFT OF CENTER FOR THE STEERING TO STICK. WEAVING OR SWAYING THE CAR LEFT TO PROVIDE PROVIDES SMOOTH AND DIRECT STEERING INPUT. THE ISSUE HAS BECOME MORE INTERMITTENT WITH COLDER WEATHER, TYPICALLY REQUIRING LONGER DRIVES FOR THE ISSUE TO REAPPEAR. *TR

ON 10/11/2012, AND 10/18/2012, AND 11/20/2012 I EXPERIENCED "DRAGGING" WHILE ATTEMPTING TO ACCELERATE. THE CAR ACTED AS IF IT DIDN'T WANT TO GO INTO THE NEXT GEAR. EVENTUALLY IT DID, BUT NOT BEFORE STRUGGLING TO DO SO. I HAD IT TOWED TO THE DEALERSHIP ALL 3 TIMES AT THEIR EXPENSE BECAUSE IT WAS STILL UNDER WARRANTY. THE CAR HAS BEEN SERVICED 3 TIMES FOR THE SAME ISSUE, BUT IT HASN'T BEEN COMPLETELY RESOLVED. 90% OF THE TIME THERE IS STILL SOME HESITATION SOMEWHERE BETWEEN 13 TO 45 MPH. SO MUCH SO THAT EVEN A PASSENGER HAS FELT IT UPON OCCASION. I DON'T FEEL SAFE IN THIS VEHICLE AT ALL TIMES AND I'M WORRIED THAT I'LL EVENTUALLY BE STRANDED AGAIN. EVEN THOUGH IT'S BEEN SERVICED 3 TIMES I STILL HAVE NO PEACE ABOUT THE SITUATION BECAUSE THE CAR IS STILL MALFUNCTIONING. *TR

I AM VERY ANGRY THAT CHEVROLET HAS BEEN ALLOWED TO GREENLIGHT HACKSAWING THE CHEVY CRUZE'S ENGINE GUARD AS AN ACCEPTABLE FIX TO THEIR SAFETY RECALL. MY HUSBAND AND I ARE VERY UNCOMFORTABLE WITH ALLOWING OUR DEALERSHIP TO SAWZALL THE ENGINE GUARD APART. WE ARE MORE CONCERNED ABOUT THE SAFETY OF OUR VEHICLE AFTER THIS PROCEDURE IS DONE THAN NOT HAVING IT DONE AT ALL. CHEVY FORUMS ARE LODGING COMPLAINTS OF INCREASED NOISE, TROUBLE WITH CONTROL AS WIND GOES INTO THE OPEN ENGINE COMPARTMENT, AND THE ENGINE COMPARTMENT BEING LEFT OPEN TO THE ELEMENTS. CHEVY SHOULD HAVE TO PROVIDE AN ACCEPTABLE RE-DESIGN OF THE ENGINE GUARD, AND FIX THEIR MISTAKE. WHY HASN'T THE NHTSA PRESSURED THEM TO TAKE THIS SERIOUSLY AND COME UP WITH A SOLUTION THAT DOES NOT HURT CHEVY CRUZE OWNERS? *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE TEMPERATURE GAUGE WENT FROM NORMAL TO EXTREMELY HOT IN MATTERS OF SECONDS. THE CONTACT MENTIONED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE COOLANT NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 35,000. *TR

ONCE AGAIN MY CAR HAS AN ENGINE COOLING PROBLEM. THIS IS THE 2ND TIME THIS HAPPENED, THE FIRST WAS ABOUT 2 MONTHS AGO. I WAS DRIVING THE CAR AND THE FAN WAS MAKING A LOUD NOISE, CHECK ENGINE LIGHT CAME ONE I CALLED ONSTAR ASAP THEY VERIFIED I WAS CORRECT AND SENT A TOW TRUCK TO PICK UP MY CAR. I SMELL ANTIFREEZE ALL THE TIME IN THE CAR AND THEY ANTIFREEZE JUST DISAPPEARS THE DEALERSHIP DOES NOT KNOW WHERE IT'S GOING. I'M SERIOUSLY THINKING ABOUT TRADING IN MY CRUZE BECAUSE OF THESE PROBLEMS, WHICH NEVER GET FIXED. *TR

IN 2012 I STARTED HAVING ISSUES WITH MY VEHICLE "CHEVROLET CRUZE 2011" AND THE VEHICLE IS NOW OR HAS BEEN UNDER GPS BASED SURVEILLANCE. THE VEHICLES SURVEILLANCE BECAME AWARE TO ME DURING 2013 WHEN I NOTICED CONSTANT BEEPING SOUNDS. THESE WERE NOT THE CHIME SOUNDS INDICATING "VEHICLE SERVICE NEEDED", THESE ARE POST BEEPS OR "HARD DRIVE ACCESS". THE POST BEEPS INDICATE ACCESS TO THE VEHICLES ELECTRONICS SYSTEM AND COMPROMISING "ELECTRICAL SAFETY" AND "SOLE OPERATOR OWNER" ABILITIES. ANY TIME I STEP NEAR THE VEHICLE IT WOULD "SOUND OFF" INDICATING I APPROACHED THE VEHICLE. ANY TIME ANY OTHER PERSON APPROACHED THE VEHICLE IT WOULD NOT "SOUND OFF". ANY TIME I ENTER THE VEHICLE THE,CAR WOULD "SOUND OFF". ANY TIME ANY OTHER PERSONS WOULD ENTER THE VEHICLE IT WOULD NOT "SOUND OFF". WHEN BEGINNING A TRIP THE VEHICLE WOULD "SOUND OFF". WHEN REACHING A STOP OR DESTINATION THE VEHICLE WOULD "SOUND OFF". WHEN STOPPING AT A STOP LIGHT THE OR ANY STOP SIGN OR VEHICLE HALT THE VEHICLE WOULD "SOUND OFF". THE VEHICLES ELECTRICAL SYSTEM HAS BEEN COMPROMISED, ALLOWING MALFUNCTION AND ALTERATIONS OF VEHICLE CALIBRATION "ASSUMPTION". I HAVE HAD ELECTRICAL FLAWS WITHIN THE VEHICLE SUCH AS THE FANS NEVER SHUTTING OFF SINCE THE STALKING BEGAN. SOUNDING OFF WOULD BE THE AUDIBLE POST BEEPING HDD ACCESS SOUND, INDICATING INFORMATION TRANSFER WITHIN THE VEHICLES COMPUTER SYSTEM. THIS EVENT IS UNHEARD OF, AND IS UNDOCUMENTED ON THE INTERNET, I ALSO WAS ABLE TO VERIFY WITH OTHERS THAT WAS NOT A NOTICEABLE EVENT. THIS IS A DELIBERATE TARGETING AND ISOLATED HARASSMENT OF MYSELF AND MY PERSONAL LIFE FROM A UNKNOWN SOURCE REMOTELY. *JS

I BOUGHT THIS VEHICLE AS A PRESENT FOR MY FATHER. AFTER GETTING IT HOME, (DRIVING IT HOME WAS ALL HIGHWAY), HE DROVE IT AROUND THE BLOCK AND NOTICED IT HAD A LAG IN THE VEHICLE SPEED. IT ALMOST FELT AS THOUGH IT WAS A MANUAL TRANSMISSION. I DROVE IT HOME THAT NIGHT AND NOTICED THE SAME FEELING. IT'S ALMOST AS THOUGH IT TAKES A LOT OF EFFORT OUT OFTHE CAR TO KEEP DRIVING. IT DOWNSHIFTS BEFORE ITS SUPPOSED TO WHEN DRIVING AND AS A RESULTS ISN'T GETTING THE GAS MILEAGE ITS SUPPOSED TOO. DRIVING CITY, IT WAS ONLY GETTING 18-19MPG FOR ME. IT DOES MUCH BETTER ON THE HIGHWAY, OVER 55MPH, THEN WITH CITY DRIVING. TOOK IT BACK TO THE DEALER, WHO TOOK IT TO A BIGGER CHEVY DEALER AND THEY STATED NOTHING WAS WRONG. GOT IT BACK AND ITS THE SAME WAY. WE LOVE THE CAR BUT WILL NOT DRIVE IT BECAUSE WE ARE AFRAID OF NOT KNOWING WHAT'S WRONG WITH IT AND POSSIBLY HAVING SOMETHING SERIOUS HAPPEN TO IT. WE HAVE 2 LITTLE ONES THAT WE NEED TO WORRY ABOUT WHO RIDE IN THE CAR AS WELL. SEEMS PRETTY UNSAFE TO HAVE A CAR DOWNSHIFT AND LAG WITH SPEED ASPECT WHEN ITS NOT SUPPOSED TOO. WISH A RECALL WOULD COME OUT. *TR

THIS HAS HAPPENED ON SEVERAL OCCASIONS. FIRST OF ALL JUST TO MAKE YOU AWARE, THIS HAS ONLY HAPPENED ON A COLD START FOR THE VEHICLE. I AM AT AN INCLINE, IT MAY EVEN BE A SLIGHT INCLINE, I GO TO PUT MY CAR IN REVERSE, AND I LOSE MY BREAKS. THIS SPECIFIC INCIDENT THAT I AM REPORTING ALMOST CAUSED AN ACCIDENT. I WAS LEAVING A MALL PARKING LOT, AND I WENT TO STOP AT A LIGHT, AND MY CAR WOULD NOT STOP NO MATTER HOW HARD I PUSHED ON THE BREAKS. ALMOST CAUSING ME TO HIT THE CAR IN FRONT OF ME. UPON THAT HAPPENING I MADE A CALL TO THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE, AND TOOK THE CAR IN THE SAME DAY. THEY KEPT MY CAR FOR SEVEN DAYS, AND TOLD ME THERE WAS NOTHING WRONG WITH IT. *TR

2011 CHEVY CRUZE. CONSUMER STATES VEHICLE SLOWS DOWN BY ITSELF *TGW THE CONSUMER STATED THE VEHICLE WOULD SLOW DOWN AS IF IT WERE IN FIRST GEAR, INSTEAD OF HIGH GEAR.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE WITH THE GEAR SHIFTED IN PARK AND THE ENGINE IN OPERATION. THE CONTACT WAS STANDING ON THE PASSENGER'S SIDE OF THE VEHICLE AND WITHIN SEVERAL MOMENTS, THE VEHICLE ROLLED AWAY IN REVERSE. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE ON THE DRIVER'S SIDE AND THE VEHICLE BEGAN TO DRAG HER UP AGAINST A CONCRETE POLE. THE CONTACT LANDED ON THE GROUND WHERE THE FRONT DRIVER'S SIDE TIRE WAS AND THE VEHICLE THEN DROVE OVER HER LEFT FOOT. THE CONTACT'S LEFT ARM SUSTAINED A SEVERE FRACTURE TO THE RADIUS AND HUMERUS. THE CONTACT ALSO SUSTAINED NERVE DAMAGE TO THE LEFT FOOT. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE EXTERIOR BODY DAMAGES WERE REPAIRED. SOME TIME LATER, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V273000 (POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION-PRNDL). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND THE VIN WAS UNAVAILABLE.

I TOOK MY 2011 CRUZE TO MY NEAREST CHEVY DEALER FOR SAFETY RECALL 1208 ("ENGINE FLAMBE"). I WAS CHARGED $2.66. THE CASHIER MUMBLED SOMETHING ABOUT A FEE IMPOSED BY THE STATE OF DELAWARE FOR EITHER RECYCLING OR DISPOSAL. I ALWAYS UNDERSTOOD THAT THE FULL COST OF A SAFETY RECALL MUST TO BE PAID BY THE MANUFACTURER. I'D LIKE A REFUND OF THAT $2.66. OTHER AFFECTED OWNERS--(WHEREVER)--SHOULD ALSO BE REIMBURSED. IF THE FEE WAS FORCED AS THE RESULT OF GM POLICY, THEN GM DESERVES TO BE FINED. 9 AM APPOINTMENT ON 25 JULY 2012. LEWES AUTOMALL 17861 COASTAL HIGHWAY (STATE ROUTE 1) LEWES DE 19958. *TR

THE SENSOR TO TURN ON THE PASSENGER SIDE AIRBAG DOES NOT TURN ON THE AIRBAG WHEN MY WIFE SITS DOWN. SHE WEIGHS 115 LBS.. THIS IS THE SECOND TIME THIS HAS HAPPENED. I FIRST REPORTED IT TO THE CHEVROLET DEALER ABOUT SIX MONTHS AGO.THE FIRST TIME THE DEALER CALLED CHEVROLET AND CHANGED THE SEAT SENSOR. THIS FIXED THE PROBLEM UNTIL JUST THIS DATE, JULY 24, 2012. I JUST RETURNED THE CAR TO THE DEALER WITH MY WIFE IN THE SEAT AND THE AIRBAG LIGHT INDICATING THE BAG WAS OFF AND NO ONE WAS IN THE SEAT. THIS IS A SERIOUS DEFECT AND I THINK CHEVROLET OR THE NHTSA SHOULD ORDER A RECALL. THEY SAID IT WAS A WEIGHT PROBLEM. I WAS TOLD THEY WOULD LOOK INTO IT AND LET ME KNOW WHAT WILL BE DONE. THEY ALSO INDICATED IT WAS NOT A NEW PROBLEM AND WAS OCCURRING IN OTHER PRODUCTS. I NEED YOUR HELP TO GET THIS DANGEROUS PROBLEM FIXED. THANK YOU FOR YOUR CONSIDERATION. *TR

I HAVE A CHEVROLET CRUZE, I BOUGHT IT IN JULY 2011 AND AFTER A FEW MONTHS I DISCOVERED THAT MY CAR WAS SHIFTING ROUGHLY. I ALSO NOTICED THAT MY CAR WOULD NOT GAIN SPEED AT A NORMAL RATE. MY VEHICLE HESITATES ON ACCELERATION AND DID SINCE RIGHT AFTER MY PURCHASE. THE DEALER COULD NOT FIND ANYTHING WRONG ACCORDING TO THEIR DIAGNOSIS "CUSTOMER CONCERN NOT DUPLICATED". NUMEROUS OTHER 2011 CHEVY CRUZE OWNERS ARE EXPERIENCING THE SAME EXACT ISSUE AFTER SEVERAL UNSUCCESSFUL VISITS TO DEALER SERVICE. THIS IS A VERY UNEASY FEELING TO HAVE. WHEN I SIT AT A RED LIGHT THE CAR JERKS AND I IMMIDATELY THINK I GOT REAR- ENDED BUT IT IS JUST THE ENGINE. PLEASE HELP!!! *TR

RECEIVED A SAFETY RECALL NOTICE ON JULY 2012 FOR OIL SPILLS/LEAKS ONTO HOT SURFACES. I TOOK MY CAR INTO ROBBINS CHEVROLET DEALERSHIP FOR CHECK UP IMMEDIATELY ON JULY 23, 2012 AND THEY MODIFIED THE ENGINE SHIELD. ALSO, THE BATTERY WAS LEAKING ACID AND THEY REPLACED THE BATTERY, CABLES AND FUSE, BLOCK-CLEANED. *TR

THE BRAKES COMPLETELY FAILED ON MY CAR COMPLETELY IN THE SUMMER OF 2012 WHEN THE CAR WAS ABOUT A YEAR OLD. IT WAS REPAIRED AND GIVEN BACK TO ME BY THE DEALERSHIP. THE BRAKES FAILED AGAIN AFTER I LEFT THE DEALERSHIP (WHICH AGAIN PUT ME IN HEAVY TRAFFIC WITH NO WORKING BRAKES). THE VACUUM PUMP WAS REPLACED ON THE CAR AT THIS TIME. THE DEALERSHIP TOLD ME AT THAT TIME THAT THEY HAD NOT SEEN THAT ISSUE BUT HAD ANOTHER 2011 CRUZE COME IN AFTER MINE WITH THE EXACT SAME ISSUE. THE DEALERSHIP HAD MY CAR FOR ABOUT 20+ DAYS BECAUSE THE PARTS NEEDED WERE ON BACK ORDER. GM ISSUED A RECALL NOTICE FOR THIS PART (VACUUM PUMP) ON AUGUST 13, 2013 BUT THE LETTER STATED THAT THEY DID NOT HAVE THE PARTS AT THAT TIME TO FULFILL THE RECALL AND WOULD NOTIFY CUSTOMERS WHEN THEY HAD THE PARTS TO COMPLETE THE RECALL. ON JANUARY 10, 2014 MY BRAKES FAILED AGAIN FOR THE THIRD TIME, WHILE I WAS IN TRAFFIC. I HAD THE CAR TOWED BACK TO THE SAME DEALERSHIP. THE VEHICLE HAS 41,000 MILES ON IT AT THIS TIME AND HAS HAD THREE BRAKE ISSUES IN WHICH I HAD NO WORKING BRAKES. I CONTACTED GM'S CUSTOMER CARE ON JANUARY 13, 2014 AND THEIR EMPLOYEES EXPRESSED MINIMAL CONCERN ABOUT THEIR UNSAFE PRODUCT AND THE RISK TO ME OR THE PUBLIC. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING). THE REPAIRS STATED THE ENGINE SHIELD WOULD BE MODIFIED ON VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE DEALER REMOVED A PORTION OF THE SHIELD THAT WAS TWENTY INCHES BY TWENTY INCHES. AS A RESULT, THE CONTACT STATED THAT THE ENGINE AND OTHER ELECTRICAL PARTS WERE NO LONGER PROTECTED AGAINST WATER, MUD, OR ANY OTHER ROAD CONDITIONS. THE FAILURE AND CURRENT MILEAGE WERE 24,421.

DRIVERS SEAT LOOSE. IT ROCKS WHEN TURNING HARD INTO A CORNER. *TR

WHILE DRIVING 2011 CHEVROLET CRUZE THE SERVICE LIGHTS FOR ABS AND STABILITRAK BEGIN INTERMITTENTLY ILLUMINATING AT THE SAME TIME, REMAINING ON FOR RANDOM PERIODS OF TIME. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE IN AN ATTEMPT TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.

I PURCHASED MY FIRST NEW CAR IN 2011 AND THE FIRST YEAR WENT GREAT THEN EVERYTHING CHANGED AFTER THAT. THE CAR WOULD IDLE A LOT HIGHER THEN IT STARTED JERKING WHEN I DECELERATED AND ACCELERATED LIKE IT HAD A HARD TIME SHIFTING INTO GEARS. TOOK IT TO THE DEALER IN KALAMAZOO AND THEY RAN A DIAGNOSTIC AND CAME BACK WITH NOTHING. THEY EVEN KEPT IT FOR 3 WEEKS AND WEREN'T ABLE TO RECREATE IT THEN AS SOON AS I GOT IT ACTED UP. THEN SHORTLY AFTER THAT THE CAR WOULDN'T SHIFT GEARS UNTIL IT REACHED ABOUT 3000 TO 3500 RPMS ALONG WITH LAG IN ACCELERATION WHEN STEPPED ON THE GAS PEDAL. THIS ONLY HAPPENS PERIODICALLY. THIS HAS BEEN SOO FRUSTRATING AND I'M DISAPPOINT IN CHEVY AT THE MOMENT AND I QUESTION ON BUYING A NEW ONE IN THE FUTURE. *TR

I HAVE RETURNED MY 2011 CRUZE FOR ELECTRIC WINDOWS AUTOMATICALLY GOING DOWN AND NOT GOING BACK UP....3 TIMES REPLACED...THE DEALER TOLD ME AFTER THE THIRD REPAIR IT WAS BECAUSE OF MY DOG DROOL...I THEN DUCK TAPED THE WINDOW BUTTONS ON EACH DOOR IN THE BACK WHERE OUR DOG SITS AND THE SAME THING KEEPS HAPPENING...ONLY THIS TIME IT BEGINS FROM THE MAIN MECHANISM ON THE DRIVERS DOOR WHICH MEANS IT IS NOT FROM OUR DOG....I NEED HELP HAVING THIS FIXED.... WE ALSO HAD IGNITION PROBLEMS FOR THE SAME CAR 2011 CRUZE...HAVING TO HAVE IT TOWED TO THE DEALER AND IT COST NEARLY 500.00 TO FIX...I AM HOPING TO BE ELIGIBLE TO GET A REFUND. WE TO WERE DRIVING ...WHEN WE STARTED THE CAR I COULD FEEL THE IGNITION LOCK AND WERE UNABLE TO GET THE KEY OUT...THE KEY ACTUALLY BROKE IN THE IGNITION...THE 2011 IS NOT MENTIONED IN THE RECALL LIST?? THIS IS THE FIRST BRAND NEW CAR I HAVE EVER OWNED AND I AM EXTREMEMELY SADDENED BY ALL OF THE ISSUES OCCURRED IN THE FIRST 2/12 YEARS...I HOPE YOU WILL HELP... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SINCE I PURCHASED THE CAR LAST YEAR, IT HAS SHIFTED HARD EITHER IN AUTO OR MANUAL. MOSTLY AUTO. HOWEVER, WHEN IT SHIFTS DOWN TO FIRST GEAR IN MANUAL, IT JERKS ME FORWARD. THIS IS AN ONGOING PROBLEM AND NO REAL DATE TO BE ASSOCIATED TO. I HAVE HAD IT IN THE DEALERSHIP TWICE BUT THE 'COMPUATER' SAYS THERE IS NOT A PROBLEM. AFTER MUCH FRUSTRATION AND BEING HONKED AT WHEN I CAN'T ACCELERATE QUICK ENOUGH AT A LIGHT, I FILED A COMPLAINT WITH GENERAL MOTORS LAST WEEK. THEY RESPONDED QUICKLY BUT TODAY I FIND OUT THAT THE DEALERSHIP WILL NOT WORK WITH ME ON GETTING OUT OF THE CAR. IT'S BASICALLY ABOUT PAYING MORE TO GET IN ANOTHER VEHICLE. THE COMPUTER SAID IT WAS FINE, SO IT'S FINE. IF I HAD A SMALL CHILD, I WOULD NOT WANT THEM IN THIS CAR! I WILL NOT BE DRIVING MY GRANDSON IN THIS CAR. THIS IS ABSOLUTE INSANITY TO COMPLETELY IGNORE A COMMON ISSUE. I GOOGLED AND FOUND HUNDREDS OF PEOPLE COMPLAINING ABOUT THE VERY THING ON THE LS MODEL. EVEN A SALESPERSON TOLD ME HE DOESN'T NOT RECOMMEND THIS CAR TO ANYONE! *TR

I HAVE A 2011 CRUZ LT. I HAVE NOTICED A WEIRD SMELL WHEN USING THE AC. ONLY JULY 9TH, 2012 I HAD A WARNING THAT SAID "TURNING OF AC DUE TO OVERHEAT" THE CAR WAS NOT OVERHEATING. 5 HOURS LATER I TURNED THE CAR ON AND THE CHECK ENGINE LIGHT WAS ON AND THE ENGINE/FAN WAS MAKING A LOUD NOISE WHILE RUNNING, WHICH SOUNDED LIKE A HUGE FAN. I CALLED ONSTAR THEY SAID THEY LOCATED AN "ENGINE COOLING SYSTEM PROBLEM" TO TURN OFF THE CAR AND TO HAVE IT TOWED TO THE DEALERSHIP. WHICH I DID. THE DEALERSHIP SAID MY CAR WAS JUST OUT OF ANTIFREEZE AND THEY ADDED MORE TO IT. I HAVE LOOKED ONLINE I'M NOT THE ONLY PERSON WITH THIS PROBLEM. WHAT AM I SUPPOSED TO DO, JUST KEEP ANTIFREEZE WITH ME AT ALL TIMES? THERE MUST BE A LEAK SOMEWHERE FOR IT TO BE EMPTY. *TR

WHEN HEATER IS IN USE GET A STRONG ANTIFREEZE SMELL IN THE CAR. ALSO GET A FILM ON THE INSIDE OF THE WINDOWS. HAD BACK TO THE DEALER 3 TIMES. WE HAVE A 5 MONTH OLD THAT RIDES IN THE CAR, NOT SURE IF IT IS SAFE FOR HIM WITH THE COOLANT SMELL IN THE CAR. YOU HAVE TO WASH IN SIDE OF WINDOWS WEEKLY SO YOU CAN SEE AT NIGHT. *TR

HAVE HAD THE CAR LESS THAN 1 YEAR AND HAD 50 MILES ON THE CAR WHEN I BOUGHT IT 8/2011. ON 6/19/2012 TRAVELING ON THE HIGHWAY AT 65 MILES AN HOUR MY 2011 CHEVY CRUZE (14,500 MILES) SUDDENLY BEGAN SLOWING AND THE ENGINE WAS REVVING HIGH. I PULLED OVER AND A LIGHT ON THE DASH APPEARED INDICATING "EMISSIONS PROBLEMS" ACCORDING TO THE MANUAL. IT IS AN AUTOMATIC TRANSMISSION BUT THE CAR DIDN'T WANT TO SHIFT ANY HIGHER THAN 3RD GEAR AND WOULD GO NO FASTER THAN 30-35 MILES AN HOUR WITHOUT REVVING IN THE DANGER ZONE. CAR WAS TOWED TO DEALER. THE TRANSMISSION CONTROL MODULE FAILED. $1300 FOR THE PART PLUS LABOR COSTS AND NOT COVERED BY WARRANTY. WORRIED IT MAY OCCUR AGAIN BECAUSE I AM FINDING SIMILAR STORIES POSTED ONLINE.

INSIDE REAR VIEW MIRROR SEEMS LOSE AND WILL VIBRATE/SHAKE WHILE DRIVING OVER BUMPS AND WHEN THE RADIO IS TURNED ON, MAKING IT DIFFICULT TO HAVE A CLEAR VIEW OF WHAT'S BEHIND THE CAR. DEALER LOOKED AT IT AND SAID THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. *TR

MY WIFE NOTICE THE COOLANT RESERVOIR LEVEL HAD FALLING WELL BELOW THE FULL MARK. SHE NOTIFIED ME THAT SHE NEEDED COOLANT ADDED. SO WE BOTH INSPECTED THE CAR AND COULD NOT FIND ANY LEAKS SO ELECTED TO FILL THE RESERVOIR AND NOTIFIED THE DEALER. THE DEALER FOUND THAT THE WATER PUMP SEAL WAS BAD AND THAT THE COOLANT WOULD DRIP ONTO THE UNDERLYING PAN AND EVAPORATE NOT LEAVING A TRACE OF A LEAK. THIS WAS PART OF A RECALL SO THE REPAIR WAS MADE. APRIL 2014, MILEAGE 88000. ANOTHER COOLANT LEAK, OUTLET MANIFOLD AND HOSE FAILURE. NOT COVERED UNDER WARRANTIES DUE TO IT BEING A HOSE. SO I WAS CHARGED $243.80 FOR WHAT TURNED OUT TO BE A OUTLET MANIFOLD, ATTACHED TO THE ENGINE (FAILURE). BECAUSE A HOSE WAS ATTACHED TO IT THEY CLAIMED IT WAS NOT COVERED! MY INVOICE READS $180.00 LABOR, 20.60 COOLANT, OUTLET 30.08 AND HOSE 13.12. 11/18/2014, ANOTHER COOLANT LEAK. I HAVE AN APPOINTMENT ON 11/20/2014 WITH THE DEALER AND I'M GOING TO ASK FOR A REFUND DUE TO IN MY OPINION EXCESSIVE COOLANT PROBLEMS. I BELIEVE THIS COULD EFFECT THE ENGINE COOLING PERFORMANCE AND DAMAGE THE ENGINE IF NOT ALREADY. I HAVE PAID FOR THE FULL WARRANTY PACKAGE WHEN THE CAR WAS PURCHASED PLUS EXTENDED WARRANTY PACKAGE. THE DEALER IS THE ONLY SERVICE DEPT. TO EVER TOUCH THIS CAR. *TR

TL* THE CONTACT OWNED A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A STRANGE ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT SAFELY MANEUVERED TO THE SHOULDER AND STOPPED. UPON EXITING, A BALL OF FIRE FORMED UNDERNEATH THE VEHICLE AND THE VEHICLE IGNITED INTO FLAMES. THE CONTACT SUFFERED MINOR BURNS TO THE FACE. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE CONTACT STATED THAT THE FAILURE OCCURRED NOT TOO LONG AFTER A ROUTINE OIL CHANGE. AFTER THE FIRE, THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID 12V288000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 21,017....UPDATED 02-13-13 *BF UPDATED 02/19/2013 *JS

VEHICLE WAS PURCHASED USED WITH 18*** MILES ON THE ODOMETER. VEHICLE TRANSMISSION SHIFTS ERRATICALLY WHEN DRIVING IN CITY CONDITIONS. PROBLEM MAY CAUSE STALLING OF VEHICLE AT LOWER HIGHWAY SPEEDS. THE TRANSMISSION APPEARS TO SLIP AT SLOW SPEEDS. BEFORE SHIFTING, VEHICLE REGULARLY HITS MAXIMUM (RED LINE) RPM. POOR DOWNSHIFTING INTO LOWER GEARS CAUSES VEHICLE TO LUNGE FORWARD AT LOWER SPEEDS. MOST NOTABLY FROM PARK TO DRIVE. ON ICY ROADS, THE HARD SHIFTING MAY CAUSE THE VEHICLE TO LOOSE TRACTION, RESULTING IN A CRASH, CAUSING FATALITIES OR INJURIES TO THE OCCUPANTS. VEHICLE WAS TAKEN TO DEALERSHIP, TECHNICIANS WERE UNABLE TO REPRODUCE CUSTOMER COMPLAINT. MANUFACTURER WAS NOT CONTACTED. CURRENT MILEAGE 28***. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE IN OPERATION AND SHE NOTICED THE SPEEDOMETER DISPLAYED A READING OF 100 MPH. THE SIMILAR FAILURE OCCURRED SPORADICALLY AND WOULD FLUCTUATE IN THE MILES PER HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES AND THEY WERE UNABLE TO DETECT THE MALFUNCTION. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE COMPUTERIZED SYSTEM WAS REPROGRAMMED. IN ADDITION, THE AIR BAG WARNING INDICATOR WOULD NOT ILLUMINATE WHENEVER THE FRONT SEAT OCCUPANT WEIGHT WAS 120 POUNDS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

THE CAR HAS PROBLEMS WITH ACCELERATION. IT POSES A SAFETY CONCERN ESPECIALLY WHEN CROSSING TRAFFIC AND OR PASSING ANOTHER CAR. YOU CAN BE DRIVING THE CAR AND IT WILL LITERALLY LOSE POWER- AND THEN YOU HAVE TO PRESS THE PEDAL TO THE FLOOR- AND HOPE IT GOES. SOMETIMES THE CAR WILL SOUND AS IF IT IS IN IDLE MODE WHEN IN DRIVING THE CAR. WHEN YOU START THE CAR AND BEGIN DRIVING IT JERKS AND IT LUNGES- IT FEELS LIKE YOU ARE BOUNCING AROUND. THE CAR STILL HAS ITS MANUFACTURES WARRANTY AND I HAVE HAD IT AT THE DEALER'S AUTO SHOP ON SEVERAL OCCASIONS- ONE GUY THERE BELIEVES SOMETHING IS WRONG WITH THE CAR BUT IS NOT ABLE TO FIND WHAT IT IS. UNFORTUNATELY, I AM TOLD THERE IS NOTHING WRONG WITH THE CAR AND THAT IS THE "CHARACTERISTICS" OF THAT CAR DUE TO THE TURBO. I DISAGREED. I BELIEVE IT POSES A SAFETY ISSUE- I HAVE NEVER TOLD MY MOTHER BEFORE THE FOLLOWING ABOUT A CAR. "IF I DIE IN THIS CAR SHE BETTER START LOOKING AT GENERAL MOTORS." I HAVE NEVER FELT SO UNSAFE IN A CAR- AND THE MAIN REASON I PURCHASED THE CAR WAS FOR ALL ITS SAFETY FEATURES. IRONIC. I HAVE READ THE SAME COMPLAINTS ON THE WEB- UNFORTUNATELY IT WILL NOT BE ADDRESSED UNTIL SOMEONE IS EITHER DEAD OR SERIOUSLY INJURED FOR GM TO ADDRESS THESE COMPLAINTS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE COULD NOT BE SHIFTED INTO GEAR, CAUSING THE TRANSMISSION TO FAIL. THE CONTACT PULLED THE VEHICLE OVER AND THE TRANSMISSION CONTROL MODULE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A LOCAL DEALER TO BE INSPECTED AND HE WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE SENT AN ERRONEOUS SIGNAL TO THE INSTRUMENT PANEL, CAUSING THE VEHICLE NOT TO SHIFT INTO THE NEXT GEAR. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SMELLED LIKE ANTI-FREEZE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE THERMOSTAT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE HAD NOT BEEN BACK TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,900 AND THE CURRENT MILEAGE WAS 8,024.

I WAS INVOLVED IN A FRONT END (MOSTLY DRIVERS SIDE OF CAR) COLLISION WHERE A PERSON RAN A RED LIGHT. BOTH OF OUR VEHICLES WHERE GOING BETWEEN 40 TO 50 MPH. ON IMPACT OF MY CAR NO AIRBAGS DEPLOYED. MY HEAD HIT THE STEERING WHEEL AND SIDE WINDOW. AFTER HAVING IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT FOR REPAIRS I MENTIONED THIS TO THE MECHANICS. I WAS TOLD THAT THE CAR HAD TO BE HIT IN CERTAIN SPOTS BEFORE THE AIRBAGS DEPLOY! SERIOUSLY? I DO NOT FEEL SAFE IN THIS CAR KNOWING THAT IF I AM INVOLVED IN A SERIOUS ACCIDENT THE AIRBAGS MAY NOT BE THERE TO SAVE MY LIFE! AND TO THINK THAT IS ONE REASON WHY I PURCHASED THE CAR WAS THE FACT IT HAD HIGH SAFETY STANDARDS! ABSURD. *TR

CPSC#I1290104A. 2011 CHEVROLET CRUZE. CONSUMER STATED HE IS HAVING INTERMITTENT PROBLEMS WITH THE PASSENGER SIDE AIRBAG CONTROL. *LN OCCASIONALLY, WHEN THE CONSUMER'S WIFE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT WOULD ILLUMINATE. THE LIGHT THAT SHOWED THE AIRBAG ENABLES DID NOT COME ON AND DISPLAYED OFF. THE CONSUMER STATED HE WENT TO THE DEALER SEVERAL TIMES. THE FIRST TIME HE WENT TO THE DEALER, THE LIGHT WAS IN THE OFF POSITION AND HIS WIFE WAS SITTING IN THE SET. THE SENSOR WAS REPLACED. HOWEVER, IT WORKED FOR SEVERAL MONTHS AND THEN THE PROBLEM RETURNED. THE SECOND TIME, HE WENT TO THE DEALER, THE CONSUMER WAS INFORMED THERE WAS NOTHING ELSE THEY COULD DO.

I BROUGHT MY NEW CAR IN FOR A OIL CHANGE ON 5-15-12, THEY FORGOT TO PUT THE OIL CAP BACK ON AND I HAD OIL EVERYWHERE INSIDE MY CAR IT WAS A COMPLETE MESS, I DID NOT KNOW IT WAS SMOKING BECAUSE IT WAS A RAINY AND FOGGY NIGHT. BY THE TIME WE PARKED IT WE THOUGHT IT WAS ON FIRE, MY HUSBAND CHECKED THE OIL AND IT WAS EMPTY, WE GOT TOWED BACK TO CHEVY OF MILFORD TO BE FIXED AND CLEANED, THEY SAID THAT THERE WAS OIL IN IT AND ONLY A LITTLE CAME OUT.[NOT TRUE] I DON'T REALLY THINK THE CAR RUNS THE SAME AFTER THAT, IT SPITS AND SPUDDERS ALOT. ON JULY 23RD 2012 I BRING IT BACK TO THEM FOR A RECALL # 12081. AND ASKED THEM TO ALSO CHECK WHY MY CAR SPUDDERS AND TO CHECK FOR A SLOW LEAK IN THE BACK TIRE. THEY GOT BACK TO ME LATER THAT MORNING AND SAID, THERE IS NOTHING WRONG WITH THE WAY IT DRIVES, AND MY TIRE CANT BE FIXED I WOULD HAVE TO BUY ANOTHER FOR $125.00 BECAUSE OF WHERE THE HOLE WAS IT COULD NOT BE PATCHED. I TOLD THEM NO ON THE TIRE AND TOOK IT TO A TIRE PLACE, TOWNFAIR TIRE TOOK THE SCREW OUT OF IT WITCH THEY DIDN'T FIND [CHEVY OF MILFORD] AND PATCHED IT FROM THE INSIDE AT N/C. ON 7-24-2012. I REALLY DON'T FEEL SAFE IN THIS CAR ANYMORE AFTER CHEVY OF MILFORD LOOKED AT IT TWICE AND CAME BACK WITH 2 LIES. I DON'T EVEN TRUST THAT THEY DID THE RECALL FOR ALL I KNOW. WHERE DO I GO FROM HERE? PLEASE HELP, I HAVE 2 SMALL GRANDCHILDREN I DRIVE AROUND IN THIS CAR. *TR