2010 Chevrolet Equinox Steering Problems

The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be replaced. The vehicle was not repaired. Additionally, the windshield wipers failed to operate as needed, and the vehicle would remain on after the key was taken out of the ignition. The manufacturer was made aware of the failure and reimbursed the contact for the timing chain replacement. The failure mileage was unknown.

MY TRANSMISSION IS NOT PICKING UP ACCORDINGLY. RPM ARE HIGH.

AFTER A SHORT WARM UP (5-10 MINUTES OF DRIVING), THE STEERING WHEEL WILL INTERMITTENTLY LOSE POWER AND IS DIFFICULT TO STEER. IT IT DOESN'T MATTER THE TYPE OR SPEED OF DRIVING FOR THIS TO HAPPEN.

POWER STEERING BECOMES STIFF AND VARIABLE. DOESN'T GO BACK TO CENTER AFTER TURNING. THIS PROBLEM COMES AND GOES.

A CODE RANDOMLY APPEARS ON THE DASH WHILE DRIVING. IT'S SAYS TO SERVICE THE POWER STEERING. WHEN THIS POPS UP YOU LOSE POWER STEERING COMPLETELY. IF YOU ARE IN A MIDDLE OF A TURN, YOU CAN LOSE CONTROL OF YOUR CAR. THIS HAS ALMOST HAPPENED TO ME. THIS CODE WILL STAY ON THE SCREEN THEN RANDOMLY GOES AWAY AND POWER STEERING RETURNS. THEN ALL OF A SUDDEN THE CODE WILL POP UP WHEN YOUR DRIVING AND SAME RESULT, NO POWER STEERING. THIS IS VERY DANGEROUS WHEN DRIVING AND THIS HAPPENS.

NHTSA REFERENCE #: 10081067 TSB REFERENCE #: G-205009 SPECIAL COVERAGE #: 14232A AFTER THE DEALER REPLACED THE PARTS ON MY VEHICLE, THE STEERING WHEEL IS STILL STICKING AND THE DEALER IS REQUESTING THAT ADDITIONAL PART(S) FROM THE STEERING WHEEL BE REPLACED AT MY OWN EXPENSES. I DO BELIEVE THAT ANY ADDITIONAL PARTS REQUIRED TO MAKE THE VEHICLE SAFE SHOULD BE AT THE MANUFACTURER EXPENSES. THE TROUBLESHOOTING WAS NOT DONE THE RIGHT WAY IN ORDER TO ISOLATE THE COMPONENTS.

I NEED TO REPORT THAT WHEN DRIVING ON THESE ICY ROADS THAT MY AWD EQUINOX FEELS LIKE IT SWERVES? IT FEELS LIKE IT TAKES ME INTO THE OTHER LANE MOST OF THE TIME. NOW, I DON'T KNOW IF ITS THE AWD CAUSING IT BUT OTHER AWD VEHICLES THAT I'VE DRIVEN HAVE NEVER DID IT THIS BAD TO THE POINT THAT IT FEELS ALMOST LIKE MY BACK END STARTS GOING SIDEWAYS.

SERVICE STABILITRAK, REDUCED ENGINE POWER, SLAPPING NOISE IN STEERING AS WELL AS MAJOR VIBRATION

DRIVING DOWN THE ROAD GOING 55MPH AND ALL OF A SUDDEN I LOOSE SPEED CONTROL TO ALMOST 20 MPH. I TRY TO PRESS THE GAS TO ACCELERATE AND IT FEELS LIKE THE BRAKES ARE BEING PRESSED DOWN. HAVE TO PRESS GAS PEDAL ALMOST TO THE FLOOR TO GET IT OFF THE ROAD SAFELY. IMMEDIATELY TURNED ON EMERGENCY FLASHERS TO ALERT VEHICLES BEHIND ME. STABILITRK LIGHT AND TC LIGHT COMES ON. I HAVE READ PLENTY OF FORUMS HAVING THIS SAME PROBLEM WITH THE 2010 CHEVERELET EQUINOX AND NOBODY SEEMS TO KNOW THE SOLUTION TO THIS PROBLEM. HAVE HAD SEVERAL MECHANICS AND BREAK SPECIALIST LOOK AT THE PROBLEM AND THEY ARE CONFUSED TO WHY THIS IS HAPPENING. I HAVE A SMALL CHILD IN THE BACK SEAT. THANK GOD WE WEREN'T ON A 70 MPH HIGHWAY AND THAT HAPPENED. THERE COULD HAVE BEEN FATALITIES. I DONT HAVE ANY MECHANIC RECEIPTS BECAUSE THEY DONT KNOW WHAT TO START TO FIX THE PROBLEM WITH. THEY SAID IT COULD BE NUMEROUS IDEAS( BRAKES, THROTTLE, ELECTRICAL, ETC). THIS SHOULD BE INVESTIGATED IMMEDIATELY!!

WHILE DRIVING MY EQUINOX, THERE WAS A WHINING NOISE THAT STARTED. WHEN I TURN MY WHEEL, THE STEERING WHEEL IS MAKING A GRINDING NOISE. AND BECOMES VERY LOOSE. I CURRENTLY DO NOT FEEL SAFE DRIVING THIS CAR

BROUGHT MY SUV IN DELERSHIP FOR RECALLS FROM 12/5/2016. IT'S BEEN IN FOR MUTIPLABLE RECALLS PLUS OIL CONSUMPTION RECALL NOW RECEIVED MY CAR BACK HAD IT FOR 2 DAYS NOW SERVICE DEPARTMENT TELLING ME MY TRANSMISSION WAVE PLATE NEEDS TO BE REPLACED. SERVICE DEPARTMENT HAD RETURNED MY CAR SAYING EVERYTHING WAS FINE TO DRIVE LET ME LEAVE IN IT KNOWING THEY KNEW THIS WOULD HAPPEN. VERY UPSET PLUS AM OUT AROUND $800 DOLLARS THOUGHT THESE RECALLS WERE COVERED NOPE HAD TO COME OUT OF MY POCKET. NOW THEY WANT $4374.69!!!!!!!!!!!!!!!!!

ON AUGUST 21,2015 I WAS COMING HOME WHILE DRIVING ON THE ROAD I ENTERED A CURVE AND MY STEERING WHEEL DID NOT TURN WITH THE CURVE MY CAR CONTINUED GOING STRAIGHT I HAD NO CONTROL OF THE STEERING WHEEL AND I TRIED TO BRAKE AND THE BRAKES DID NOT STOP THE CAR SO I WENT INTO THE DITCH WRECKING MY CAR IT WAS TOTALED AND I WAS HURT THE CAR WAS TOTALED THE CHEVROLET DEALER TOLD ME TO BRING THE CAR IN AND THEY WOULD FIX THE PROBLEM AT NO CHARGE THEY HAD A SPECIAL WARRANTY FUND TO COVER THE COST OF REPAIR OF THE STEERING PROBLEM THERE HAD BEEN OTHERS WITH THE SAME PROBLEM--NEEDLESS TO SAY MY TOTALLY WRECKED CAR COULD NOT BE BROUGHT TO THE DEALER --I WAS TOLD TO CALL ROADSIDE SERVICE TO TOW IT IN AND FIX THE PROBLEM--A RECALL SHOULD BE ISSUED ON THE POWER STEERING AND THE BRAKE SYSTEM--I COULD OF BEEN KILLED AND AT THE AGE OF 71 YEARS VERY THANKFUL THAT GOD WAS WITH ME AND SAVED MY LIFE THANK YOU --GOD BLESS!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED. *JB

INTERMITTENTLY, THE STEERING WAS SERIOUSLY COMPROMISED WHEN DRIVEN. CONTACTED GM AND THEY SENT ME TO A GM CERTIFIED DEALERSHIP/TECHNICIAN. THE TECHNICIAN INFORMED ME THAT THE CAR WAS UNSAFE TO DRIVE (DUE TO A "TWISTED STEERING SHAFT") AND STEERING COULD COMPLETELY FAIL AT ANY TIME. I ESCALATED THE ISSUE TO A CHEVROLET SENIOR ADVISOR IN DETROIT. THE SENIOR ADVISOR INFORMED ME THAT THERE WAS NO OUTSTANDING RECALLS FOR THIS TYPE OF ISSUE. I INFORMED THE ADVISOR THAT THIS DEFECT COULD INJURE / KILL SOMEONE IF NOT MADE PUBLIC. HE INDICATED THAT THERE WAS NOTHING HE COULD DO FURTHER... I JUST DON'T WANT SOMEONE TO GET SERIOUSLY HURT BECAUSE OF THIS ISSUE. PLEASE INFORM THE PUBLIC OF THIS ISSUE!!!

TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE CONTACT DID NOT DISCLOSE WHETHER A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WHILE AT RED LIGHT, I WENT TO PULL OUT AND CAR JUST TURNED OFF. AND HAD TO PUT IT IN PARK AND TURN CAR OFF AND TRIED TO RESTART THE CAR AND IT WOULDN'T START AND HAD TO DO IT AGAIN. *JS

STEERING STARTED ACTING ODD. BINDING UP WHEN TURNING. TOOK IT INTO THE DEALERS. FIRST THEY TOLD ME THEY RESET THE STEERING. TWO DAYS LATER BROUGHT IT BACK STILL BINDING. DETERMINED IT WAS THE STEERING ASSIST MOTOR. THE CAR DEALER HAD THE CAR FOR ALMOST A WEEK. TOLD ME THEY HAD TO ALSO REPLACE THE STEERING GEAR, MOTOR ASSEMBLY, AND STEERING WHEEL ANGLE SENSOR. TOLD ME CAR WAS REPAIRED. DROVE IT HOME APPROX. 20 MILES. CAR STEERING IS STILL BINDING UP. TOOK THE CAR BACK TO THE DEALERS TWO DAYS LATER. THE MECHANIC DROVE THE CAR AND SAID THERE WAS NOTHING WRONG WITH IT. NOW I AM AT A LOSS. I DON'T KNOW WHAT THE ANSWER IS. THIS SEEMS LIKE A DANGEROUS SITUATION. *TR

MY WIFE WAS MAKING A LEFT HAND TURN AND THE POWER STEERING WENT OUT MAKING IT DIFFICULT TO COMPLETE THE TURN DUE TO FACT THAT SHE COULDN'T TURN THE STEERING WHEEL. SHE WAS JUST STARTING TO ACCELERATE THROUGH THE TURN SO SPEED WASN'T AN ISSUE. THANKFULLY SHE WASN'T TRAVELING AT A FASTER SPEED. WE WERE TOLD BY THE DEALER THAT THE EQUINOX NEEDS A STEERING GEAR REPLACED. *JS

POWER STEERING FAILURE. STEERING LOCKED UP. VEHICLE COULD BE STEERED ONLY WITH EXTREME MANUAL EFFORT. IT OCCURRED REGARDLESS OF THE SPEED OF THE VEHICLE, FROM 0 TO 35 DURING THIS INCIDENT. WHEN WHEEL WAS TURNED IT WOULD NOT RETURN TO PREVIOUS POSITION. FOR EXAMPLE WHEN TURNING A CORNER, THE VEHICLE WOULD NOT STRAIGHTEN OUT WHEN THE TURN WAS COMPLETED UNLESS THE WHEEL WAS MANUALLY PULLED BACK, AGAIN WITH EXTREME EFFORT. LOCAL DEALERSHIP SERVICE DEPARTMENT WAS CONTACTED BUT HAD NO KNOWLEDGE OF ANY SUCH PROBLEM. DAYS LATER THE POWER STEERING RETURNED TO NORMAL BY ITSELF! THEN THE FAILURE HAPPENED AGAIN WITHOUT WARNING. THIS IS A VERY DANGEROUS SITUATION! *TR

I WORK APPROXIMATELY 36 MILES FROM AND WHILE TRAVELING HOME FROM WORK ON THE EXPRESSWAY I NOTICE MY POWER STEERING MONITOR APPEARED ON MY DASHBOARD AND MY AIR BRAKE WARNING SIGNALS CAME ON AND ALSO MY TRACTION CONTROL SIGNAL WAS ON AND MY STEERING BECAME VERY STIFF AND TIGHT VERY HARD TO CONTROL. I CONTACT GM CUSTOMER RELATIONS AND EXPLAIN TO THEM THAT I HAVE RESEARCH OTHER VEHICLES THAT WERE MANUFACTURED BY THEM WITH THIS SAME PROBLEM THAT IS NOW ON THEIR RECALL LIST. THEY WERE NO HELP AT ALL.THEY WERE LOOKING FOR WAYS TO PUT THE RESPONSIBILITY IN MY HANDS TO RESOLVE THE PROBLEM THEN TO SATISFY ME AS A CUSTOMER. *TR