2017 Chevrolet Equinox Complaint Log

When I was driving the vehicle, the dash said low pressure oil turn car off. Not even enough time to find a place to pull over. It just shuts off. Had been going 55 instead of 35. I could’ve gotten rear-ended with it just shutting off talk to a Car repair shop and they said those are all starting to do that the rear main seal blowing out. They didn’t have a big enough hole in the intake and it’s plugging up and building pressure and blowing the rear main seal.

I was driving my car to work it started shaking really bad. It cut off on me and was leaking oil. Check engine light, oil light, and low oil pressure indicator came on. The worst start or drive

BELOW ZERO DRIVING CAR IT STALL HEARD NOISE SMELLED AWFUL COMING FROM EXHAUST CONKED OUT WHILE IN TRAFFIC WAS TOLD THIS IS COMMONLY KNOWN PROBLEM BY GENERAL MOTORS BLOWN REAR SEAL DUE TO ICE BUILDUP ON PCV VALVE NO WARNING.

The contact's daughter owns a 2017 Chevrolet Equinox. The contact stated that while his daughter was driving at various speeds, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact's daughter inspected the vehicle and discovered that there was no oil in the engine on the dipstick. The contact inspected the vehicle and discovered that the PCV (Positive Crankcase Ventilation) valve was clogged due to moisture buildup, which caused the crank case to fail. The dealer was notified of the failure and provided an estimate for a new engine. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 96,000.

While driving to work in negative degree weather I got a message saying reduce engine power and before I could pull over it had lost all power. Having it towed and now needing a new engine I see im not the first one with this problem. I also still have a loan im paying for on a dead car. Idk why theres not a recall on this .

On 12/31/23, my 2017 Chevrolet Equinox burst into flames in the driveway. I had not driven it in three weeks due to a medical problem, so my husband cranked up the car and idled briefly to keep the battery operational. About 15 minutes after he exited the SUV, it caught fire. I have seen recalls for other model years that describe the Equinox's excessive oil consumption, which can lead to engine fires and other hazards. Although there is no recall on the 2017 model, those complaints are consistent with my experience. The insurance company has declared the car a total loss.

Rear main seal engine could have blown causing accident on highway or other road while driving. GM knows of this ongoing problem with this vehicle . Problem was reported by auto shop. Auto shop pulled up to customer of this GM ongoing problem. Car produces no warning lights . no warning lap messages no other symptoms of problems prior to failure. First. When temperature was around 5°

The contact owns a 2017 Chevrolet Equinox. The contact stated that upon starting the vehicle, the stabili-trak, emergency brake, and ABS warning lights illuminated. After tuning off the vehicle, the warning lights disappeared. The vehicle was taken to the local dealer, where it was diagnosed that the brake control modulator needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 64,000. The VIN was not available.

Vehicle gives false oil life of 20% when oil is 0% blowing engine. Oil consumption issue blows engine.

excessive oil consumption

Bearing on front intermediate shaft broken or missing.

See attached document for complaint

This vehicle continues to burn oil and the engine light does not turn on when the vehicle is low on oil. I have had this car for 4 years and it has been an issue where when I take it in for oil change there is no oil left in engine. Vehicles are not supposed to burn oil. I have been told it is an internal engine issue and that this is a known problem from this vehicle by the Chevy dealership. It is unsafe for anyone to be traveling without oil in their vehicle and not have any type of alert to know it is low. I could break down at anytime and it would be a serious cost to me to have this repaired even though it is a “known issue“ with Chevy equinox.

I had no warning lights car was driving fine no hesitation when stopped to turn car off it wouldn’t start back up had it checked by a shop said the engine is completely gone due to no compression and possible timing belt or chain broke. Uses excessive amount of oil the car does not even have 100,000 miles on it

Car keeps throwing a P0014 code. Have changed the camshaft position sensor, changed oil and air filter. 200 miles later, check engine light is back on and throwing P0014 code again

Car is burning to much oil l. Per tsb the accepted rate of oil consumption for engines used in tge vehicles referenced is 0.946 liter (1qt) in 3200 km (200) mi). Just got an oil change on 5/2/22 it was 101,612. when I got it changed.. And currently it's at 103,346. When I check dip stick and oil level it had approximately half of quart of oil remaining. Took to courtesy mitsubishi In Attleboro Massachusetts where I brought the car because of engine warranty. You can smell oil in the interior of vehicle when driving. No oil leak coming from vehicle

My vehicle burns oil I know other people who have the same problem but know body's wants to figure it out so I'm probably wasting my time thank you anyways

My infotainment system lost power.all ADAS systems stopped working All warning alarms stopped no blinker sound, no dome light or back up cameras. Im not even sure if my airbags are working. radio, gps climate control out. I was in nyc when this happened lost gps guidence was my first time there wound up lost in that traffic a lot of near misses . I took my vehicle to my dealer they confirmed my ifotainment center needs replaced at a cost of 2200 dollars. Im on ssi disability thats more than a months pay so i had no choice but drive it the way it is. I looked up issue on google there are hundreds of complaints on there. There should be recall on this issue as i see it started in 2012 to present. There was no warning just started the car and nothing was working. No ADAS warnings i see as a total safety issue

Vehicle would stop running and went into low power mode when driving on the highway

Engine died

Crankshaft Position – Exhaust Camshaft Position Not Plausible. Despite the varying

The valve timing is out of position from a timing chain jumped out of position. There are oil flow problems to the phaser from incorrect oil

Driving home in the rain. Windshield wiper stopped working randomly everything I read online is that there is no recall for my year of car but for 2013 and 2014 for windshield wiper transmission arm linkage

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds and was jerking. The check engine warning light was illuminated. Additionally, the engine was leaking oil onto the ground. The contact also stated that the vehicle hesitated to stop immediately while the brake pedal was depressed. Upon inspection, the contact noticed that the catalytic converter had detached. The dealer was made aware of the failure and informed the contact that she had to pay for the repair. The vehicle was not repaired. The contact stated that prior to the failure, the dealer sold her the vehicle with a missing O2 sensor and a faulty catalytic converter, which the dealer later replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. The VIN was unavailable.

UNKNOWN. This complaint is related to a letter I received from GM notifying me that there is the POTENTIAL for failure of the front windshield wipers due to failure of the wiper ball joints. The letter states that GM will only fix the problem IF they fail. It seems to me that this is a KNOWN problem that has the potential to cause serious injury or loss of life if it were to fail during inclement weather where you need your wipers for visibility. I believe that GM should make this issue a recall and am asking the NHTSA to look into this and advise GM to recall the affected vehicles.

REAR MAIN SEAL, ISSUE CAUSES THE OIL PRESSURE TO FAIL. IF NOT STOPPED IMMEDIATELY, THE ENGINE BLOCK BLOWS AND DESTROYS THE ENGINE. THIS IS A KNOWN PROBLEM WITH THE 2017 EQUINOX, BUT HAS NOT BEEN RECALLED YET

The 2.4L Ecotec engine has a known issue, established in a previous GM service bulletin for older models using the same engine, that causes the rear main oil seal to burst.

My engine failed. It's available for inspection upon request. The engine stalled in the middle of high traffic. I called GM customer care and explained to them what happened. They told me to take it to a GM dealership for diagnosis, (it was already diagnosed by a major company). The dealership confirmed a broken timing chain and bent valves. They also said that it was $12,000 to repair and that GM would only cover $1,200 since its out of drive train warranty. They request that I put down $8,657 before they could order a new engine. The codes the car gave were P0016, P0017, P228D, P0089, and P0341.

Rear Main engine seal failure due to blocked PCV system on 2.4 Liter DOHC. There is no GM maintenance schedule that informs the vehicle owner that this need regular maintenance in cold climate exposure. A 2015 GM Technical Service Bulletin, TSP 14882 refers to excess water/oil in PCV and a 2019 GM Diagnostic Bulletin, TIP 19-NA-021 refer to oil leak from rear of engine in exposure to cols weather. This is an obvious GM known issue with the PCV system that they have done nothing about and cost the vehicle owner a large repair bill. Mine was around $3900. No guarantee after the repair that this will remedy the situation from occurring again.

I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car on a daily basis. The extent of damage so far is at least $2500. I am out of pocket just for towing $260. If it is an engine problem, I will be out up to $8000. I still owe on this car thanks to inflation. Thankfully no one was parked in front of my car today or a kid walking in front of it.

I own a 2017 Chevy Equinox. My husband and I are the only owners of it. It has just over 100,000 miles. Yesterday, February 1, 2023, I started my vehicle 15 minutes before I packed my 1 year old and 3 year old into the vehicle so I could take them to daycare and I could go to work. We drove down US HWY 8 (55 mph speed limit), onto County Road S to the kids' daycare. When I pulled into the parking stall, I smelled an oder of what I thought was gas. Looked at my gages and nothing was "wrong" - jumped out, & inspected around under the gas tank to see if it was leaking. It wasn't, so I thought maybe I drove over someone else's leak that I couldn't see. I took my kids out, brought them into daycare and left my vehicle running. When I came out, the smell was even stronger. I started to back up and noticed what looked like an oil pile. I then questioned if it was there prior and I didn't notice. I pulled over in the parking lot and saw it was leaking under the front end. I then parked it and shut the vehicle off. It was -15 out that morning. Not a single light came on my vehicle indicating that something was wrong. I checked my oil to see how much I had lost and it wasn't even registering on the dipstick. Empty. My husband towed it later that evening. Rear main seal blowout from frozen PVC. This is very concerning to me as it must have started to leak when I was driving and there was never a low oil indicator, overheating, engine light no oil was in my yard or driveway. And there wasn't enough oil in the daycare parking lot to have it be empty. This vehicle could has easily caused an accident to myself, my 1 year old and my 3 year old if it would have stalled going down the highway. It could have also caused an accident to another vehicle. I'm very lucky to have noticed where I did, but something should really be addressed with this. Not to mention we could have easily have been stranded out of town in extreme temperatures - especially for children.

My son was driving my 2017 Equinox with only 68,861 miles and the vehicle just stopped on him in the roadway. The dealership technician found the rear main seal blew out. The technician thinks it was likely caused by the pcv port getting clogged. The engine oil was changed less than 2 months before this occurred. The dealership is saying that due to the engine oil running very low there is internal engine damage and is recommending a complete engine replacement. My son said the vehicle just stopped without warning and went dead as he was exiting the highway, this incident could have had dire (or fatal) consequences if the vehicle would have just stopped on the highway.

I am a recent 2017 Equinox owner with a 2.4L Ecotec engine. I purchased the vehicle 9 months ago and have put less than 30k miles on it since owning the vehicle. On Tuesday, 1.31.23, while driving to a work appointment on a busy interstate my equinox seemed to have a power failure and started making a noise. I proceeded to move toward the shoulder of the highway and before I could get to the shoulder, a warning light came on that there was low oil pressure, to stop the vehicle. Before I could safely get all the way to the shoulder, the car shut off and the engine ceased. From the time my vehicle started making noises, to it ceasing on that 4-degree weather day, was bout 6 seconds. The mechanic states the engine is ceased and that it would be about 10k for a remanufactured engine installed. No guarantees that this would not happen in the future as this is a manufacturer's defect in the size of the PCV system that is on vehicles with this motor, the 2.4L ecotec . The mechanic states that the rear engine seal has failed. This was caused by the defective PCV valve being too small which causes excessive pressure to build up and the rear main engine seal to fail. This is a known issue for vernal motors. There are literal thousands of people in this same situation, and I could have been killed by oncoming traffic had I not been able to get to the shoulder all the way. I have documents relating to this system failure and copies of the bulletins that gm has issued their dealerships, however the file is too large to attach here. Please email me for documentation.

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle made abnormal rattling sounds that progressively became louder. There was no warning light illuminated. The contact was able to continue driving. The contact pulled into a parking lot and turned off the vehicle. The contact stated that she lifted the hood to inspect the vehicle but could not determine the cause of the failure. The contact stated upon restarting the vehicle, the message "Oil Pressure Low. Turn Engine Off" was displayed. A towing agent informed the contact that oil had leaked significantly underneath the vehicle while she was driving. The vehicle was towed to the dealer, where it was diagnosed that the rear main seal was blown out, causing the engine oil leak. The dealer informed the contact that the cold weather had frozen the PCV, which became cluttered and blew out, causing the rear main seal to be blown. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 65,550.

I had noticing a faint smell of diesel type chemical gas off/on at times when driving the prior week but thought it was other cars as it was noticed when stopped. Few days ago had saw a very small drip in the driveway. Could not see anything specifically and looked more like gas color. Had just had oil changed the month before at the Chevy dealership and everything looked good. Drove to work and noticed a very hot smell once parked. Smelled like chemicals and something burning. Could see something dripping but not excessive. Was able to make it home. No lights showing issues or overheating. Immediately saw large amounts of oil leaking from the car and very hot smell. Checked and little to no oil in the car. Immediately went to dealership and the knew what was wrong without even seeing it. PVC system frozen causing excessive crankcase pressure and failure of rear seal. 70,760 miles. They said they have seen numerous cases of this and GM knows it’s a problem. Gm refused to cover any of the cost. Had to pay $2,656 to have this fixed. Rear seal replaced along with cleaning intake ports, needed to replace cooling system thermostat also. Dealership even feels that this should be a recall and to hold onto any paperwork in hopes that this company will realize this is a big issue in cold weather. Dealership said by the time I had smelled anything the damage was already going on. Hopefully no other issues with the engine. Still smelling chemicals/hot but they said it the extra oil that was spilled out still burning off and should improve in a few days. They said it should be ok now but to let them know right away if anything is off.

Cold evening, short drive required. Started car with remote, cleared remaining ice and snow (uneventful) First portion of trip uneventful - engine failed on return trip. Fortunate to be alive as car “suddenly” began making clatter from engine. No indications of trouble by any display or warning features of vehicle. Car began lurching - icy roads - 4 degrees outside temperature Dealership and repair work performed by Mills Chevrolet - 6600 Elmore Ave., Davenport, Iowa (563) 345-5000 Paperwork (handwritten technician’s notes on documents) provide that dealership profited more than $4,000 for “core” replacement engine. GM manufactured and provided vehicles with 2.4 liter Ecotec engines which suffered one class action law suit, essentially, ignoring future generation production and sales to end users, by continuing to manufacture and provide such vehicles to their dealership representatives. (Mills Chevrolet, Davenport, Iowa) dealership sold this vehicle (as well as others) with this KNOWN DEFECTIVE ENGINE. Sold again as a used car and profited from that sale - and profited from the repairs which became necessary as a result of failure of their KNOWN DEFECTIVE ENGINE. GM should be put on notice that their product is defective and dangerous (and costly) to operate. And, as a direct result of their negligence, as it relates to their known engine dilemma and their reluctance to honor a positive sales position with potential sales customers - in my opinion, it is a matter of time before someone is hurt dramatically or killed, and, as a direct result of GM and their representatives continuing negligence have caused harm to thousands of reported customers, who have suffered IDENTICAL situations of engine failure. GM should be held accountable for their continued negligence and hidden or under reported operating costs and concerns with the vehicles which have the suspect 2.4 liter Ecotec engine installed in them.

My son was driving when the Pvc froze in very cold weather causing the rear main seal to leak oil, ruining the timing chain. Vehicle not drivable. Very expensive repair and could have been even worse if he had not pulled off he highway when he did. Can't believe GM knew about this problem for years and did nothing to solve it.

My 2017 equinox which I purchased at this dealership starting burning excessive oil and has bad piston rings, they quoted me a $9500 for engine... I had those issues at 97500 miles and the dealership failed to properly inspect and fix the rings even though this motor was known for these issues. The failed piston rings should have been fixed when my vehicle was covered under warranty at approx 97,500 miles! My equinox has approx 100,600 miles on it currently and has sat for 1.5 months. So 600 miles past the warranty and now it needs a new engine? It needs a new engine because the service department knowingly failed to thoroughly fix my car when I had it in at 97,500 miles.

Oil consumption issues, faulty valves caused decreased engine pressure light, engine light. Unable to go over 25 m/h and now will not even start. Told this is a known issues with vehicle and I need a new engine.

The exhaust is coming into the cab. Was told that Chevy is allowed to kill people slowly with carbon dioxide poisoning. Also was told NHTSA is paid by Chevy to keep the information of the exhaust issue under wrapps. I understand killing babies is no crime in the liberal world but I am not an ugly liberal.

The windshield wipers have abruptly stopped working numerous times within the past two years. When met with little resistance, such as normal precipitation, the motor stops working. It is available for inspection. My safety and the safety of my children were at risk when this happened on the highway in the middle of a blizzard. This has also happened during heavy rain and I was forced to pull over until it was dry. While other years of the same make and model have been recalled the 2017 Equinox has not.

Loss of engine oil due to Frozen PCV when driven in subzero blowing out rear main seal this is a common problem and design defect known by GM can cause complete engine failure and safety related issues. I have yet to have this repaired but I assume the price will be substantial

The rear main seal on the vehicle broke and dumped oil onto the road. The vehicle instantly stopped being able to accelerate, but no engine lights came on. My safety was put at risk as I was on a main county road in heavy traffic. Luckily, I was able to pull into a parking lot, but had it happened five minutes later, I would have been stranded on the side of the interstate. Prior to this incident, my vehicle has been in near mint condition and has regularly been serviced for upkeep. At the time of the repair, there were other cars of the same model with this issue in the repair shop. It left me without a vehicle for five days, and cost just south of $1,300. For a vehicle of this age, milage, and condition to have this kind of mechanical error is not acceptable, especially knowing it is a common issue with this model. General Motors should issue a recall on this as it has the potential to leave someone in a very dangerous situation.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving approximately 20 MPH, there was a loud booming sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. During the failure, the power steering and power brakes became inoperable. The vehicle was later towed to the local dealer who diagnosed that the PCV valve was frozen and clogged, causing pressure inside engine crankcase. Due to the failure, the rear main seal became deformed, causing an engine oil leak. The contact was informed that the engine was destroyed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 76,000.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was smoke coming from the rear of the vehicle, and the rear crankshaft seal was leaking oil onto the ground. The contact stated that the failure was a recurring failure. The vehicle was towed to the dealer, where it was diagnosed with a clogged PCV system causing the rear crankshaft seal to leak oil. The dealer determined that the crankcase seal needed to be replaced and the PCV orifice needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 14882 (Plugged PCV Orifice in Intake Manifold) however, the vehicle was not covered by the TSB. The failure mileage was approximately 102,000.

My PVC pipe in my engine unbeknownst to be me froze which caused pressure build up in the my crank case, which caused my real seal to blow and completely drain all my oil from my engine and seized my engine while I was driving at 70mph. This is a known issue with these vehicles as I have come across 3 other people who have had this issue. GM would not do anything for me and would not look further into the issue for me.

PVC pipe froze, causing engine to cease up, blew out rear plug of the engine, drained the entire engine of oil and entail blew the engine. I was driving at 65 mph when this happened. No warning lights came on that the engine was overheated, and car just ceased up and blew while I was driving. GM did absolutely nothing to help with this issue, I was left to fix this problem alone. My father replaced the whole engine by himself so that we could trade it in eventually.

WHEN DRIVING I HEARD A LOUD POP NOISE AND THE VEHICLE LOSS POWER. WHEN LOOKING AT VEHCILE CUSTOMER NOTICED OIL LEAKING. CUSTOMER THEN LOOKED AT DIP STICK AND THERE WAS NO OIL IN VEHICLE. CUSTOMER GOT AN OIL CHANGE AT JIFFY LUBE 0N 11/8/2022.

I arrived at my workplace. Was there for about an hour, I then went outside to grab something from my vehicle and noticed that I was leaking oil. After further inspection, I realized that I no longer had oil in my vehicle. I had it towed to my service station. After looking at it they called me and said that the PCV had gotten clogged with ice, therefore causing pressure buildup and blowing out the rear main seal. There were no warning lights whatsoever of this problem. I am just happy that I wasn't on the highway or long drive, because this would have left me stranded or worse causing an accident. From doing research online, this seems to be an issue that GM is aware of and refuses to make right. They had a recall for this exact issue for model years 2010-2014 but now are refusing to issue one for later years, even though the same engine style and PCV placement are the same. Not telling their customers about this potential serious issue is almost criminal and then not standing behind their product with either a recall or reimbursement of cost of repairing is ridiculous.

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power four times within 15 miles. The vehicle failed to restart after the fourth time and was towed to an independent mechanic. The mechanic diagnosed that the timing chain and camshaft were faulty, and there was no oil in the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.