2017 Chevrolet Equinox Complaint Log

The contact's mother owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Upon inspection, the contact noticed there was no oil on the dipstick. The positive crankcase ventilation valve (PCV) was frozen, causing the rear main seal to become fractured. No warning lights were illuminated prior to the failure. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

The engine failed while I was on the road traveling with my children. The vehicle is currently at the dealership and it has been confirmed with an engine compression test that all 4 cylinders are failing. I did not receive any warning lights and had the vehicle tested.

The engine cracked during the negative degree weather during Christmas Eve and the spark plugs were broken in half also as a result to this. Not sure if it is from the oil change that was done or if it was from the weather. But as a result the vehicle has been sitting due to this terrible mishap. I did get regular oil changes so I feel that this is not something that should have happen. But when the vehicle was towed to Firestone they stated it was a common situation with the Chevy Equinox. I am totally disappointed because I have a great vehicle but it is not of use to me with a crack seal on the engine due to this malfunction.

2017 Chevrolet Equinox 80,000 miles always serviced, I have proof Purchased 10/26/2016 New 12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it. I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death. 12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management. I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fai

I have approximately 79000 miles on my [XXX] 2017 Equinox 2.4 SUV. I have 2 complaints. One is the blower for the heater works intermittently. The dealer claims it was the cabin air filter but I am not sure. There are a lot of reports on the internet claiming a melted plug causes this problem. The second complaint is the dealer claims the vent pipe for the PCV valve has condensation that froze and if I don't pay 764.00 to have it cleaned out the rear main oil seal will blow out and I will loose all the engine oil. I have also seen many reports of this happening on the internet. Has anyone investigated this and what was the results of the investigation? Should a car be sold in the northern states that can have the rear seal blow out just because the temperature is below freezing? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

on december 23 2022 i was driving home, there was a loud sound coming from engine, causing an engine oil leak, vehicle was towed to local dealer, diagnost PCV valve was frozen and clogged, causing pressure inside engine, i was informed that the engine was destroyed, and needed to be replaced, there was no warning light before this happen, temperature in chicagoland was 30 below zero, i had to wait 2 hours for tow truck, i have an extended warranty and they dont want to cover for this repair, dealer shop is asking $7500 dollars for new engine, is not fair i only had this vehicle for 5 months,

The contact owns a 2017 Chevrolet Equinox. The contact stated that his wife informed him that she noticed an abnormal oil odor inside the vehicle. Additionally, the contact noticed a puddle of oil in the driveway and there was no oil on the dipstick upon inspection. The contact stated that upon inspecting the vehicle he determined that the Positive Crankcase Valve (PCV) had frozen, and the engine rear main seal was busted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in any recall. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 97,400.

Rear main engine seal failed which was confirmed by the Chevy dealer. Vehicle had leaked massive amount of oil in driveway which was only noticed after wife drove car to work. Next day, vehicle needed 4 1/2 quarts of oil to register on dipstick and oil visibly dripping from engine approx. 2 drops per second. Red oil pressure light never cam on. Engine light was on for 1 week prior with error codes P0013 and P0014. Vehicle has 79k miles, no towing, and was 6 weeks out of 6 year warranty. The oil leak failure could have easily caused engine damage and left my wife broken down on the freeway. Dealer originally quoted $2600 for both repairs and dropped their quote to $2000. I believe the seal failure to be either design and/or manufacturing defect. I am greatly disappointed in GM for lack of quality control and not standing behind their products.

I was driving when the engine started to slow and eventually stopped running. The check engine light was on for approximately 2 days prior to incident. The vehicle was brought to auto shop where they determined there was an oil consumption issue with the vehicle, and ultimately the engine would need to be replaced. The safety of myself and my 3 children, infant and two toddlers were put at risk. Having been stranded needing to wait for a ride to bring us home.

Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country , with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains

Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.

We are experiencing excessive oil consumption problems with our 2017 Chevy Equinox that has a 2.4-liter Ecotec engine. We believe that the Engine replacements may be covered by a settlement so long as they can be traced directly to excessive oil consumption caused by defective piston rings. Can you please provide information as to where to go to pursue our reimbursement? The engine knocked due to there being low oil and not realizing the defect in the engine. There were no warning lights or an indication that there was a problem until the engine made noise. The issue started in May of 2022 and we did a repair on it that cost $2468.00, however, that repair did not fix the problem and now it is going to a dealership for another repair for the same issue.

Per Mechanic my engine is burning through oil. When I went in for an oil change I was told I only had 1 quart left. I was informed this was a common issue with these engines at this time.

Driving my 2017 equinox and the engine started making noise, we checked the oil and it was good. The car has 113,000 miles on it, and the oil life has 34% left. The next day I get in it to drive away after being at the hospital and a warning comes on "Engine Power is Reduced" the car is sputtering and shuts off. The car had to be towed and they tell me my engine is with out oil and now the engine has to be replaced. NO warning, NO lights, and NO leaks. Now what Chevy?

I was in a vehicle accident the 4th of August. After the accident I noticed the airbag light on. I check the passenger seat belt and it wouldn't budge, but the air bags never deployed from the accident. About a month ago I had an issue with the car. I was driving down the road and I took a sharp left turn and the car acted like it was starving for gas. It was on a full tank and I was stranded for a few hrs until the car cooled down to where it was operational.

Driving down the road I started experiencing very strange engine noises with no warning lights or other indications. When I arrived home I found that the dipstick showed no engine oil. Gauges showed no issue and engine oil life still showed well over 50% (I believe there were about 2600 miles since the oil change). I took it to the dealer and they indicated they could not find any source of oil leak, changed the oil and asked me to stop in at 1K miles to investigate. When we finally did have it checked the advised that pistons and rings needed to be replaced as well as timing components. Then I read online about significant oil consumption issues with this engine AND that there can be a sudden loss of oil causing the engine to seize up. This can cause the wheels to lock up and create a dangerous situation. The engine is now using about 2Qts per 1,000 miles but the gauges are still showing normal.

Back hatch window blew out overnight sometime between 1am and 8am for no reason. No signs of vandalism as this vehicle is parked in the driveway several feet away from sidewalk and multiple other vechicles parked in same driveway. No projectiles types found inside vehicle cargo hold either. Temps were in the low to mid 60s during this timeframe. Remaining glass appears to be slightly pushed outward. Would create serious safety hazard if this happened while driving.

Several transmission components and functions have failed. This has caused dangerous lurching while gears change and the loss of the ability to move forward, all while driving and without warning. The transfer case also failed, resulting in similar lurching, as well as bouncing and grinding. This problem has been attempted to be repaired multiple times with the dealership returning the car each time claiming that it was repaired, inspected and found good. In all cases the same problem reoccurred within 50 miles of driving. There were no warning lights or symptoms leading up to the failure which would worsen as time went on. The lurching generally occurred when reducing speed, which would unexpectedly bounce the vehicle towards other slowing vehicles, greatly increasing the likelihood of rear ending another driver. When the complete loss of forward function occurred, it had done so similarly while slowing down, which nearly resulted in another driver rear ending us. Fortunately, the reverse gear still worked and the car was able to be removed from the road. The unexpected nature of the behavior of the car and the failures in general, paired with the false assurance from the dealership that the problem was fixed, left the driver highly likely of being involved in a collision.

I was driving at 330am had cruise control to 70 the speed limit and when I hit my breaks the cruise control didn't disengage instead it speed faster making me lose control of me vehicle took out a sign and went over the hill. My vehicle was totaled.

The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil consumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

Chevy is already well aware there is a prominent issue with timing chains on their equinox model and refuses to acknowledge or recall the issue. This is the second major repair I am needing to my vehicle in just barely over 1 year. Both the timing chain and the rear main seal need repairs in approx 1 years time. Again, these are known issues Chevy refuses to acknowledge that is costing many customers thousands of dollars.

The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving at various speeds, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the camshaft was replaced; however, the failure reoccurred while driving. The vehicle was then taken to a second dealer Kelley Chevrolet (5220 Value Dr, Fort Wayne, IN 46808) where it was diagnosed that the camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that oil was not properly travelling to the top of the engine, which caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 81,000.

The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.

Oxygen sensor, catalytic system efficiency below threshold bank,o2 circuit low voltage,accelerator pedal position sensor 1-2 not plausible, invalid data received from engine control module, vvt timing solenoid, engine vvt timing solenoid, timing shaft bank 1, exhaust camshaft, intake performance camshaft up and down shift switch circuit left front wheel sensor circuit I have had to replace all this on my vehicle nothing was covered under extended warranty I bought car from drive time wanted to return it when they wouldn’t replace when shield mad me look for estimate and then told me I drove over 400miles and would take it back Bridgecrest financed me and car been in and out of shop since I got it also had to replace some but my gas peddle I still owe on this vehicle they wanted 20k still owe like 14k higher robbery I have contacted BBB this is fraud if you ask me also had to replace fuelrail pressure sensors

In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.

It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.

Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.

This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.

The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000

The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions the rear hatch window shattered while parked. The contact stated that the failure occurred during extreme heat or extremely cold weather. The contact stated that the window was replaced several times. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.

The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was leaking oil as oil was found on the garage floor. The vehicle was taken to an independent mechanic where the diagnosis was that the PCV valve was frozen however, the repairs were unknown to the contact as the mechanic stated that the issue was resolved. The contact stated that while his daughter was driving the oil warning light illuminated. The vehicle was towed back to the independent mechanic. The independent mechanic started the vehicle and noticed oil was leaking from the rear main seal. The engine and transmission needed to be removed to replace the rear main seal. The vehicle had not been repaired. The contact stated that the mechanic informed him that there was a recall for the failure. The contact stated that he called the dealer and manufacture and it was confirmed that the VIN was not included in a recall. The contact was referring the failure to an unknown manufacturer recall. The approximate failure mileage was 58,000.

Regular oil changes. Most recent was 67 days prior to my 63500 mile engine being ruined due to No Oil. Was driving on the highway, first time the vehicle made any noise, within 2 miles car was completely done. Had it towed and mechanic said there was no sign of a hole, there was just no oil! He said it is a known problem with GM and that there are no motors available because everyone is having to replace! No diagnostic saying oil % was low or at 0%! New engine quote was $9000, would take at least a month to get and will have the same issue most likely.

My 2017 Chevy Equinox’s engine got ruined because of no oil. It’s impossible for no oil because I took it to the dealership for an oil change two months ago (November 12, 2021). It had 42,922 miles. On January 10th, with approximated 43,500 miles driven, my car started to shake on red lights or when on idle so the next day I took it to the dealership to figure out the problem with my car. They told me that I was driving with no oil. Which caused the engine to fail and has to be replaced, however I never got the low oil light. Warnings did apear on the dashboard, Low Oil Pressure, check engine light, and engine power reduce and service StabiliTrak but once I arrived to the dealership which was already too late by then. I was never informed by the oil consumption even by the dealership mechanics. Which I always took it there. Since it was my first car and being the newest car model at the time I always wanted to be well taken care of. And it’s impossible that the oil would be completely gone within two months and 590 miles driven. As of now, my car is currently being work on by a different auto shop. I’m going to pay up to $8,000 to get my engine replace. I’m in need in getting it repaired as fast as possible due to needing it to drive between jobs and picking up my siblings from work/school. Apparently I’m not the only person that has had this exact problem with their Chevy Equinox. Thankfully I experienced the problems when I was closed to the dealership and had no one with me. I read other people’s experience that they had a full car packed with family members or having the car staled in the middle of the street. This problem is a high risk to everyone on the road.

So I was driving home from work which is a 28 minute drive, when I was almost 2 miles away from home the car started to make a funny noise and it started to smell like gas inside from the vents.When I turned off a major street the the car slowed completely down without any warning on the dashboard and luckily I was right in front of a autoshop so I hurried up and pulled in. As soon as I pulled in, the car started to get smoky in the inside so I hurry up and jump out wasn't sure if the car was going to start a fire. When I go inside the shop it was a lady with the same car as mine but just gold and she was complaining that oil was pouring out. The owner of the shop asked me what's wrong because I was a little distraught and I told him my car just slowed down and start smoking inside of the car. He said what ok ill take it right in to see what's wrong. 10 mins later he comes out with a video on his phone showing oil leaking all around the the engine, Trans and front of the car all the way to the muffler. He said this is common with these Equinox with the 4 cylinder engine, the rear main seal did not hold and all the oil leaked out. I bust out crying, I didn't even make it to 3yrs yet and still owe 12,000 on the car. I keep up with oil changes and the car never said I was low on oil I checked, it showed 40%. The owner say calm down we can call the dealership to see if they have a recall. So we call they knew exactly what the problem was and ask how many miles I had and he say sorry your your 2,000 miles over your warranty, I'm sorry I can't do anything for you. The owner of the shop say sorry I see this all the time with these Equinox and its ridiculous we just found out the gold one have the exact same issue. I'm writing to you because I did some research and this is a common issue with this model. I seen a lot of the rear main seal fail when the temperature drop and the water build up where the cover of the engine is and freeze inside and the seal don't hold.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was in for service, it was discovered that water was present inside the engine PCV. The contact was informed that the condition could lead to engine damage. The contact was informed that a hole needed to be drilled into the PCV unit to allow airflow. The contact was informed that the manufacturer had issued an extended warranty coverage for the issue however, her model year vehicle was not included. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

My 2017 equinox started sounding and running rough. It lost power and engine lights came on. Car died. Tried to drive it to dealership to get looked at and it continued to lose power and ended up having to tow it to dealership. They finally found the problem and said the timing belt stretched, causing all 16 valves to hit the pistons, bending all 16 valves. Only 73,000 miles on vehicle. Power train warranty expired at 60,000 miles (naturally) and will cost us $5500 to have fixed. My husband and i have had Chevrolet all our lives and never am issue like this. I feel this is a safety issue because this could have left me stranded on the side of the road in bitter cold weather. I feel it is a manufacturing defect that caused the issue and it should be covered by a power train warranty lasting longer than 60,000 miles!

Timing chain system and ABS

The vehicle shutters when shifting up and hard shifts down in lower power bands.

Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.

Had a no start on two times, starter would act like a dead battery. Then a week or so later the Instrument lights went out and back on and then out again, so did the bluetooth went out black screen. not fixed yet

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH the check engine and traction stability warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The vehicle continued running but failed to exceed 15 MPH. The contact took back roads to her home and then later drove to a dealer where the vehicle was diagnosed and it was determined that the ECO switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact took the vehicle back to the same dealer two more times however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.

Wipers stoppeped working while driving while doing 70mph on the interstate do to a linkage issue that is already known about but not recalled.

The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while operating the vehicle with the air condition activated, there was an abnormal exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the exhaust manifold was faulty and needed to be replaced. The exhaust manifold was replaced, and the vehicle was repaired. The approximate failure mileage was 96,000.

On May 24, 2021, my 2017 Chevrolet Equinox was sitting in my driveway. While my son was vacuuming the car out he heard a boom and jumped out. The rear window had shattered. No one was around and nothing had hit it. The temperature outside was 78 degrees and there was a breeze blowing so it was not due to the heat. Called Chevrolet and they said they have never heard of this happening and it isn't a manufacturer defect but a quick search online and others have had this happen in their 2017 Chevrolet Equinox.

power lift gate is falling on it own even when we lift it manualy

I heard some scraping sounds while driving. It sounded like something dragging on the ground. Checked and saw nothing. Continued on driving then a few miles later saw some light smoke in rear view mirror. Pulled to shoulder of interstate and lifted hood to see smoke from behind engine. Vehicle was towed to auto dealer where it was purchased. No warnings of any kind from the systems. Service department identified the problem as a hole in the transfer case which was covered under the CPO extended warranty. Chevrolet has not been able to provide the parts for the dealer to fix the vehicle since the beginning of May and is now saying the November 12, 2021 expected delivery of the parts probably will not happen. No customer courtesy vehicles are available and Chevy Corporate customer relations recommended that I rent a GM product from Enterprise and once the vehicle is repaired submit the rental bill for reimbursement. The vehicle is sitting in the back of the Curry Chevrolet lot collecting dust should the NHTSA want to take a look at it. It should be there until GM can "find" the parts to fix the almost 5 model year old vehicle.