2009 Chevrolet HHR Complaint Log

I HAVE A 2009 HHR AND I HAVE BEEN HAVING A NUMBER OF PROBLEMS THE ESC AND THE ABS WARNING LIGHTS COME AT LOW SPEEDS AROUND 5 TO 15 MPH AND THE BRAKES MAKE A GROWLING NOISE I DRIVE 80 MILES A DAY BACK AND FORTH TO WORK IN STOP AND GO TRAFFIC ON THE INTERSTATE AND THE TURNPIKE I AM AFRAID I WILL REAR END SOMEBODY OR WORSE I DON'T WANT TO LET MY WIFE DRIVE THE CAR BECAUSE WHEN IT OCCURS SHE MIGHT NOT KNOW ON TO REACT. WHEN I TURN THE CAR OFF AND IT GOES AWAY FOR A WHILE BUT COMES BACK. AND THE SERVICE AIR BAG LIGHT COMES ON FROM TIME TO TIME WHEN IT IS RAINING OR HEAVY DEW I HAD THE RECALL PERFORMED ON THE AIR BAGS AND IT STILL IS HAPPENING THE PASSENGER AIR BAG DISPLAY ON THE DASH WILL COME ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. THE SERVICE ABS LIGHT ALSO COMES ON AT THE SAME TIME AS THE ESC AND THE TRACTION CONTROL LIGHT I DON'T FEEL SAFE I HAVE 179,000 MILES ON THE CAR THE ELECTRICAL SYSTEM IN THIS CAR HAS A MAJOR PROBLEM AND IT NEEDS TO BE ADDRESSED BY GM BEFORE MORE PEOPLE ARE HURT OR KILLED AS I HAVE READ IN OTHER COMMENTS I DON'T WANT TO TAKE IT TO THE DEALER AND JUST GO THRU THE REMOVE AND REPLACE TANGO TRYING TO GET LUCKY AND FIX THE PROBLEM OR PLAY CAR DOCTOR AND TREAT THE SYMPTOMS AND NOT ADDRESS THE MALADY

ON OCT 25 2015 AROUND 7:00PM, I PARKED AT PARKING LOT OF HOME DEPOT LANE AVE JACKSONVILLE FL. I PULLED THE INSIDE HANDLE TO OPEN THE DOOR AT DRIVER'S SIDE, THE HANDLE BROKE APART. I COULDN'T OPEN THE DOOR. I COULDN'T GET OUT OF THE CAR. NOBODY WAS AROUND. I WAS PANIC...SOMETIME LATER, I REALIZED I COULD CRAWL TO THE PASSENGER SIDE AND GOT OUT FROM PASSENGER'S DOOR. IF THIS WAS AN EMERGENCY AND I COULDN'T GET OUT OF CAR AS SOON AS POSSIBLE, MY LIFE COULD BE ENDANGERED.

CAR WOULD NOT CRANK, REPLACED BATTERY,HAD ALTERNATOR AND STARTER TESTED ALL GOOD. HAD TO HAVE VEHICLE TOWED TO VEHICLE REPAIR SHOP. NOW THE PART THAT IS NEEDED IS NOT AVAILABLE NEW SO NOW MY MECHANIC HAS WENT THROUGH THREE PARTS THAT HAVE NOT WORKED. IT HAS TO DO WITH THE FUSE BOX. WHY HASN'T THIS VEHICLE NOT BEEN RECALLED IF CHEVROLET NO LONGER MAKES THIS PART? I SEE A LOT OF HHRS ON THE ROAD AND SOONER OR LATER THESE CARS WILL HAVE THE SAME PROBLEM. THIS SAME VEHICLE HAD STALLED ON ME BEFORE AND THE CHEVROLET DEALERSHIP COULD NOT FIND THE PROBLEM .I STILL OWE FOR A VEHICLE THAT CANNOT BE FIXED. SOMEBODY PLEASE HELP GET THIS CAR RECALLED.

CAR WAS PARKED AND NO ONE WAS INSIDE WHEN THE BACK GLASS JUST POPPED AND SHATTERED.

I AM PICKING MY CAR BACK UP TOMORROW AND ALL MT PAPERS ARE IN IT...BACI AROUND 3/15 MY ETC LIGHT CAME ON AND THE CAR JERKED, THIS HAPPENED SEVERAL TIME OVER THE NEXT COUPLE MONTHS, TOOK IT IN TO DEALERSHIP AND THEY HAD IT FOR 2 WKS AND COULD NOT FIGURE IT OUT AND I WAS TO LET THEM KNOW IF IT HAPPENED AGAIN...8/26/15 WAS THE LAST TIME IT HAPPENED AND THE ETC LIGHT CAME ON FOR ABOUT 1 1/2 SECONDS AND SLOWED ME DOWN ALMOST TO A STOP AND WAS ALMOST REAR ENDED!!! CALLED, TOOK IT IN AND THEY HAVE HAD IT FOR 2 WKS AND THEY CALLED AND TOLD ME SINCE THEY COULD NOT MAKE IT HAPPEN THEY COULD NOT FIX IT AND IT WAS NOT A MECHANICAL PROBLEM. I AM SCARED TO (MAYBE) DEATH TO PICK IT UP AND DRIVE IT TILL IT HAPPENS AGAIN AND MAYBE CAUSES AN ACCIDENT .

RANDOM DRIVERS CURTAIN AIRBAG DEPLOYMENT. NO REASON TO HAPPEN

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE WITH THE KEY, THE MASTER KEY OPENER WOULD NOT UNLOCK THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/29/15*LJ UPDATED 11/22/2017*CN

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRONIC CONTROL PANEL FAILED TO WORK AND THE FRONT AND REAR WINDOWS FAILED TO GO UP AND DOWN WHEN USED ELECTRONICALLY. THE CONTACT INDICATED THAT THE FAILURE WAS WORSE DURING RAINY WEATHER. AS THE FAILURE PROGRESSED, THE VENT CONTROLS FAILED TO WORK FOR HEATING AND AIR CONDITIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REMEDY THE FAILURE. THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V153000 (STEERING), AND 14V171000 (ELECTRICAL SYSTEM). WHILE ENTERING THE ROAD FROM A PARKING COMPLEX, THE AIR CONDITIONING CONTROL WAS TURNED ON AND SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE NEAR THE DASHBOARD. EXTENSIVE SMOKE WAS COMING THROUGH THE VENTS. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE ERUPTED INTO FLAMES AND THE FRONT WINDSHIELD MELTED DOWNWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE AND TOWED TO A YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900.

WHILE DRIVING THE CAR THERE ARE POWER/ELECTRICAL SURGES. I HAVE DOCUMENT THIS SEVERAL TIMES. THE LEFT REAR TAIL LIGHTS REPEATEDLY BURNS OUT, IT DOESN'T JUST BLOW, IT CRACKS AND MELTS. TO THE POINT IT LITERALLY MELTS THE HOLDER OF THE BULB. THE SURGES ARE MORE FREQUENT. I HAVE TO CHANGE BURNT/ LITERALLY EXPLODED BULBS EVER 3-4 DAYS. AND I HAVE CALLED THE CHEVY DEALER AND THEY HAVE TOLD ME THIS IS ELECTRICAL. THE POWER SURGES CAN HAPPEN ANYTIME WITH OUT NOTICE. I CALLED THE DEALERSHIP AND I WAS INFORMED THAT THERE WAS A RECALL ON ELECTRICAL SYSTEM FOR A CHEVY HHR BUT THAT MY VIN NUMBER WAS NOT LISTED IN THIS BATCH OF RECALLS FOR ELECTRICAL SYSTEM MALFUNCTIONS. I ALSO CALLED THE CHEVY HEADQUARTERS AND THEY INFORMED ME ITS MY ISSUE, THERE IS NO RECALL FOR MY CAR FOR THIS AND ITS NOT COVERED UNDER WARRENTY. SO I ASKED IM JUST TO KEEP DRIVING A CAR THAT HAS ELECTRICAL SURGES, WHAT IF IT SURGES TO THE GAS TANK OR SOMETHING. SHE SAID ITS NOT COVERED. SO, I WANT IT FORMALLY DOCUMENTED THAT A REPORT WAS ISSUED; SINCE IT IS HAPPENING ALL THE TIME. I HAVE GOTTEN PULLED OVER TWICE IN 2 MONTHS FOR THIS LIGHT. AND THERE IS NOTHING I CAN DO ABOUT IT. . THESE SURGES HAVE BEEN HAPPENING OVER THE PAST YEAR, I WAS TOLD THAT MAY BE THE REASON THAT MY PASSENGER SEAT BELT LOCKED UP ( CAUSING ME TO HAVE TO CUT MY DAUGHTER OUT OF IT) AND THE REASON THE WINDOWS WILL SOMETIME STOP OPERATING. BUT WILL EVENTUALLY START BACK.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT 50 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE AND THE BRAKE LIGHTS REMAINED ILLUMINATED. THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. MA 08/11/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED 14 DAYS LATER. THE CONSUMER WAS ADVISED OF A MAY 2014 RECALL THAT INCLUDED THE SAME MALFUNCTIONS. THE CONSUMER WANTED TO BE REIMBURSED FOR ALL ASSOCIATED ATTEMPTED REPAIRS FOR THE BRAKE LIGHTS. UPDATED 05/10/2017*JS UPDATED 11/01/2017*CN

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. SHORTLY AFTER PURCHASING THE VEHICLE, THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN FOUR RECALLS. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE RECEIVE THE RECALL REPAIRS DESPITE NO FAILURES OCCURRING. ONCE THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE POWER STEERING AND HAD THE POWER STEERING ASSIST MOTOR REPLACED, THE POWER STEERING FAILED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING WAS STILL INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE ABLE TO REPAIR THE VEHICLE; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNSURE OF WHAT WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING FROM A COMPLETE STOP, THERE WAS HESITATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,700.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT ALL THE LIGHTING ON THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TAKEN DEALER WHERE IT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000.

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THE SERVICE AIRBAG WARNING LIGHT CAME ON AS WELL AS THE WARNING CHIME. I PURCHASED THE CAR USED IN AUGUST 2013, AND SOON AFTER GETTING IT THE VERY SAME WARNING CAME ON. I WENT BACK TO THE DEALER AND THEY HAD IT SENT TO A LOCAL GM DEALER TO BE FIXED. I PURCHASED THE CAR FROM A DODGE AND SUBARU DEALER AND THEY WERE NOT ABLE TO DO THE REPAIR. I WAS SHOWN THE REPAIR PAPERWORK STATING THAT A FAULTY AIRBAG SENSOR WAS REPLACED. WELL JUST LAST WEEK THE VERY SAME THING HAPPENED AGAIN. THE SERVICE AIRBAG LIGHT COMES ON THEN GOES OFF SOMETIMES AFTER ONLY A FEW SECONDS. THEN ANOTHER WARNING LIGHT WENT ON STATING FAULTY AIR PRESSURE SENSOR. THE CHECK ENGINE LIGHT IS ON AS WELL SO I'M WONDERING IF THERE IS SOME TYPE OF ELECTRICAL GREMLIN IN THE CAR. THIS IS EXTREMELY FRUSTRATING BECAUSE I LIKE THE CAR BUT ALL OF THESE STUPID LITTLE ISSUES MAKE ME WANT TO TRADE IT IN, AND NEVER BUY ANYTHING MADE BY GM EVER AGAIN. *TR

LETTER FROM SENATOR FEINSTEIN ON BEHALF OF CONSTITUENT RE COMPLAINT ABOUT GENERAL MOTORS. *SMD THE CONSUMER STATED HIS 2009 CHEVROLET HHR WAS NOT REPAIRED ADEQUATELY AND WAS NOT REPAIRED IN A TIMELY MANNER.

INSTRUMENT PANEL LIGHT FLICKER CONSTANTLY, DOES THIS IN PARK AND DURING DRIVING, NOTICED LATELY THAT THE HEAD LIGHTS ARE ALSO DIMMING AT START UP.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 40 MPH AROUND A CURVE, THE VEHICLE SHOOK VIOLENTLY AND THE ESC WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NO IDEA WHERE THIS IS COMING FROM BUT IN THE MORNING WHEN I START MY HHR THERE IS A VERY STRONG ODOR OF SILICON. IT TAKES ME ABOUT 30 MIN. TO GET TO WORK AND BY THE TIME I GET TO WORK I HAVE THE WORST HEADACHE FROM SMELLING THIS THE WHOLE TRIP. IT IS STRONGER WHEN THE A/C IN ON. NOT SURE IF THIS IS WHERE IT IS COMING FROM BUT IT WILL MAKE YOU NAUSEATED.

WENT TO BACK HHR OUT OF MY GARAGE AND THE BRAKE PEDAL WAS ROCK HARD WITH NO GIVE. POWER STEERING HAS NO POWER AND THE EXC LIGHT IS ON. NOT SAFE TO DRIVE AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE IGNITION, AIR BAGS, BRAKES, DOOR LOCK ACTUATORS...THE LIST GOES ON. THIS ONE TAKES THE CAKE DUE TO SAFETY CONCERNS. *TR

TODAY I MADE THE MISTAKE OF LEAVING A DOME LIGHT ON WHILE IN CHURCH FOR A FEW HRS. CAME OUT IT STARTED UP WITH NO PROBLEM. GOT ON THE FERRY PARKED AND TURNED THE CAR OFF. WHEN I ATTEMPTED TO START UP TO GET OFF THE CAR WAS DEAD. NOW THIS IS THE TERROR OF THAT , THE DOOR LOCKS DIDN'T WORK, THE HORN WAS DEAD, THE WINDOW LOCKS DIDN'T WORK AND THE STEERING WAS LOCKED. I GOT THE ATTENTION OF A PERSON PASSING AND THEY OPENED THE DOOR FROM THE OUTSIDE. MY DAUGHTER IS TOTALLY DISABLED AND SHE WAS ASLEEP AND THE PASSENGER SEAT. WHAT IF THIS HAD BEEN SOME LIFE OR DEATH MATTER AND WE NEEDED TO GET OUT. IS THIS NORMAL OR IS IT SOMETHING I DIDN'T KNOW TO DO. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR, IT SHOULD HAVE BEEN A TOTAL RECALL. I AM SO AFRAID FOR OUR LIVES AND I DON'T KNOW WHAT TO DO. TERRIFIED TO GET IN IT WITH HER AND GO ANY WHERE. IS THERE ANYTHING I CAN DO TO STAY ALIVE UNTIL IT'S PAID OFF? *TR

IT WAS SNOWING AND I STARTED MY CAR TO WARM IT UP. I CLEANED OFF THE WINDOWS WITH MY SNOW BRUSH. WHENEVER I GOT INTO THE CAR AND TURNED ON THE WIPERS, THEY MOVED FOR A SPLIT SECOND THEN STOPPED. I GOT OUT OF THE CAR AND CHECKED THE WIPERS. THEY WERE MOVING FREELY. NOTHING I DID WOULD MAKE THE WIPERS WORK. I WENT ONLINE AND CHECKED FOR PROBLEMS WITH CHEVY HHR WINDSHIELD WIPERS AND FOUND THAT IT'S A KNOWN ISSUE. ON ONE WEBSITE, CHEVY HHR.NET, THERE EVEN IS A DISCUSSION BOARD ABOUT THE PROBLEM. IT'S THE WINDSHIELD WIPER TRANSMISSION AND FROM EVERYTHING I'VE READ THIS HAPPENS BETWEEN 60,00 AND 85,000 MILES ON THE HHR AND CHEVY COBALT. I WAS TOLD THAT THE REPAIR IS @$300.00 AND I'M WONDERING WHY GM WOULD MAKE A VEHICLE THAT HAS A PART THAT FAILS SO EASILY. *TR

AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR

LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR

MY AIR BAG WARNING LIGHT HAS GONE ON AND OFF OVER SEVERAL WEEKS. DEALER CANNOT DIAGNOSIS THE ISSUE BECAUSE IT IS NOT BEEN ON WHEN I BRING IT IND. *TR

AIRBAG SENSOR LIGHT TO HAVE AIRBAG SERVICE HAS BEEN ON FOR SOMETIME. THE SERVICE DEPARTMENT HAS BEEN ASKED ABOUT THIS ON MULTIPLE OCCASIONS. THE LAST ANSWER WE RECEIVED IS THAT THE AIRBAG IS ONLY UNDER WARRANTY FOR TWO YEARS BUT PREVIOUS TO THIS WE WERE TOLD THAT THE SERVICE DEPARTMENT DOES NOT EVEN KNOW WHAT THIS MEANS. MY SERVICE DEPARTMENT AT GADSDEN CHEVROLET HAS NOT EVEN FIXED THE SWITCH RECALL YET. THEY WERE SUPPOSED TO CALL WHEN THEY GOT THE PART IN. EVEN THOUGH MY HUSBAND HAS CALLED MULTIPLE TIMES THEY STILL HAVE NOT CALLED. THERE IS ANOTHER ISSUE FOR WHICH THEY HAVE OFFERED FOR US TO JUST PAY HALF AND THEY KNOW THEY ARE SUPPOSE TO FIX THEM BOTH AT THE SAME TIME. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND YET THEY STILL NEVER FIXED THE PREVIOUS RECALL & NOW THIS AIRBAG THING HAS COME UP. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DEALER WAS CONTACTED IN REFERENCE TO NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THE WARNING LAMP ILLUMINATED FOR THE AIR BAG AND REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE DATE TO PERFORM THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE STORAGE BIN DOOR WAS BLOCKING HER VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V444000 (LATCHES, LOCKS, LINKAGES). THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.

RE: VEHICLE:2009 CHEVROLET HHR (SERVICE AIR BAG -- WARNING) VIN NUMBER:[XXX] MY ABOVE VEHICLE HAS JUST ALERTED ME WHILE DRIVING TO WORK TODAY, THAT MY AIR BAG SYSTEM MAY BE A POTENTIAL RISK. THIS HAS NEVER HAPPENED DURING MY ENTIRE OWNERSHIP OF THIS VEHICLE. MY VEHICLE HAS JUST BEEN RECENTLY REPAIRED FOR GM IGNITION AND STARTER RECALL CAMPAIGNS: 13454 AND 14063. I HAVE CONTACTED THE DEALERSHIP THAT PERFORMED THE RECALL WORK TODAY OCT. 2,2014 11AM AND I AM WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS AND THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND THE STEERING COLUMN FAILED TO LOCK WHEN THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

I WAS MAKING A LEFT HAND TURN WHEN MY POWER STEERING SUDDENLY STOPPED WORKING. THE POWER STEERING LIGHT WAS ON THE DASH BOARD AND VEHICLE WAS VERY DIFFICULT TO DRIVE. ON 09\10\2014 I CALLED SERRA CHEVROLET IN MADISON TN AND TOLD A SERVICE REP NAMED [XXX] WHAT HAD HAPPENED AND WHAT I NEEDED TO DO TO GET THIS FIXED. SHE TOLD ME THAT I NEEDED TO CALL BACK IN A COUPLE OF WEEKS WHEN A NEW RECALL WAS ISSUED. I ASKED IF THIS COULD HAPPEN AGAIN AND SHE REPLIED "ITS POSSIBLE." SO I ASKED HER WHAT I COULD DO TO FIX THIS AND SHE SAID "WELL YOU CAN BRING IT TO US AND PAY TO HAVE IT FIXED AND WHEN A NEW RECALL WAS ISSUED I COULD GET MY MONEY BACK FROM THEM." IF THEY HAVE THIS PART IN STOCK SHOULD THEY NOT FIX IT NOW AND NOT LET THIS POWER LOSS HAPPEN AGAIN? I HAVE TO WORK AND I'M VERY NERVOUS THIS WILL HAPPEN AGAIN WITHOUT WARNING. I ALSO NEVER RECEIVED A RECALL NOTICE A YEAR AGO OR I WOULD HAVE HAD THIS DONE THEN. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE CONTACT HEARD A LOUD SCRAPING NOISE COMING FROM THE STEERING COLUMN. THE FAILURE OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER AND REPAIRED. THE FAILURE RECURRED AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,888. UPDATED 11/20/14*CN UPDATED 08/30/2017*CT

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEADLIGHT WIRING HARNESS AND BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 05/18/16*LJ

2009 HHR. WE HAVE HAD SO MUCH TROUBLE WITH IS CAR, I DON'T HAVE THE SPACE TO TELL YOU ALL THE COMPLAINTS. THIS IS THE LATEST HAPPENING; WIFE CALLS ME FROM TOWN, CANT GET OUT OF THE CAR, DOOR WONT OPEN. FINALLY HAD TO CRAWL OVER THE CONSOLE AND EXIT ON THE PASSENGER SIDE. QUIET A FEAT FOR A 260 LB 72 YEAR OLD LADY. NOW I READ ON THE INTERNET THIS IS A ONGOING PROBLEM FOR HHR GOING ALL THE WAY BACK TO 2007. ONE PERSON SAID THE DEALER CHARGED $450.00, BECAUSE THE WHOLE DOOR PANEL HAD TO BE REPLACED. GM IS CERTAINLY AWARE OF THE DEFECTIVE DOOR LOCKS AND LATCHES ON THE HHR. WHEN SOME GETS BURNED ALIVE BECAUSE THEY CANT GET OUT OF THE CAR GM CANNOT SAY THE WERE NOT AWARE OF THE FAILURES OF THE DOOR LATCHES BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE DOORS FAILING TO OPEN. THIS IS JUST THE LATEST PROBLEM WE HAVE WITH THIS CAR.,BUT RIGHT NOW THIS IS THE MOST IMPORTANT THING FOR ME TO REGISTER THIS COMPLAINT IN CASE MY WIFE IS TRAPPED IN THIS CAR AGAIN AND SUSTAINS INJURY. *TR

WHILE DRIVING ON SMOOTH PAVED SUBURBAN ROADWAY THE SERVICE AIR BAG LIGHT(S) ILLUMINATED ON THE CONSOLE IN FRONT OF THE DRIVER. LATER THAT DAY THE LIGHT(S) WENT OUT. THIS HAS HAPPENED AGAIN ON SEVERAL OCCASIONS. ON SEPTEMBER 6TH THE SERVICE AIR BAG LIGHT(S) CAME BACK ON AT LEAST 3 OR 4 TIMES. THIS CAR HAS NEVER BEEN DAMAGED OR ABUSED IN ANY WAY. THE ELECTRICAL SYSTEM HAS NEVER BEEN REPAIRED OR MODIFIED OTHER THAN THE IGNITION KEY RECALL AND REPLACEMENT OF THE POWER STEERING MOTOR (BOTH WERE RECALLS PERFORMED AT OUR LOCAL GM DEALER. *TR

I WAS PULLING OUT OF A PARKING SPACE AT WAL MART AND A BEEPING SOUND GOT MY ATTENTION AND THEN I REALIZED THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN.. I STOPPED IN THE MIDDLE OF THE LANE AND TURNED THE CAR OFF... WE SAT THERE FOR ABOUT 15 SECONDS AND I STARTED THE CAR AGAIN AND THE STEERING WAS FINE THEN.. WE THEN DROVE ABOUT A HALF MILE TO THE DOLLAR TREE AND IT HAPPENED AGAIN AS I WAS PULLING INTO A PARKING SPACE.. I PARKED AND WE WENT IN THE STORE.. WHEN I CAME BACK OUT IT WAS WORKING AGAIN... THEN TODAY, SEPT. 15, 2014, I PULLED INTO THE LIBRARY AND AS SOON AS I STARTED TO TURN INTO A PARKING SPACE, THE STEERING WOULDN'T WORK AND THE BEEPING SOUND STARTED AND THE POWER STEERING LIGHT WAS ON AGAIN... . I TURNED IT OFF RIGHT THERE AND WAITED A FEW SECONDS AND IT WAS AGAIN WORKING... WE DON'T TRUST TAKING THIS CAR ANYWHERE AND HAD PLANNED AN EXTENDED TRIP TO WASHINGTON TO STAY WITH OUR GRANDDAUGHTER BUT WE JUST DON'T DARE DO IT... THIS IS SUCH A HUGE SAFETY ISSUE AND WE WANT IT FIXED!!!!! ALSO, THE SERVICE AIR BAG LIGHT HAS BEEN ON FOR ALMOST THE ENTIRE TIME WE HAVE OWNED THE CAR.. I HAVE ALL THE RECEIPTS OF TAKING IT IN TO BE CHECKED AND THE CHARGES WE HAVE INCURRED... IT HAS BEEN ON THE LAST TIME FOR OVER A MONTH AS WE HAD JUST HAD IT IN AGAIN .. THE LIGHT WENT OFF FOR ABOUT 20 MILES AFTER WE LEFT THE DEALERSHIP AND THEN CAME ON AND HAS BEEN ON EVER SINCE... THIS WHOLE THING HAS BEEN RIDICULOUS!!!!!! WHO CAN HELP US????? *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO PARK IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

LOSS OF POWER STEERING WAS INDICATED ON THE DASHBOARD DISPLAY AS WELL AS BY A SERIES OF DINGS. POWER STEERING WAS RESTORED THE NEXT TIME I STARTED THE ENGINE. IT FAILED AGAIN THE NEXT DAY. IT NOW FAILS WITHIN MOMENTS OF STARTING THE CAR EVERY TIME. I CONTACTED THE DEALERSHIP, BUT THEY HAD NO INFORMATION ON WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL. *TR

SERVICE AIR BAG- THIS MESSAGE COMES UP A LOT WHEN CAR IS STARTED. IT IS COMING UP MORE OFTEN NOW THOUGH. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT. I HAVE SEEN ON LINE THAT OTHER GM VEHICLES ARE BEING RECALLED FOR THIS PROBLEM. TALKED TO MY CHEVY DEALER ABOUT THIS AND HE SAID THAT THERE IS NO RECALL AND IT IS OUR ISSUE. OUR HHR HAS BEEN RECALLED FOR IGNITION SWITCH AND A POWER STEERING ISSUE SO FAR. I FEEL THAT THE SERVICE AIR BAG LIGHT IS JUST ANOTHER GM PROBLEM. WITH THIS WARNING LIGHT ON, I DO NOT KNOW IF OUR AIR BAGS WILL DEPLOY. ARE OUR LIVES IN JEOPARDY? *TR

THEY NEED TO GIVE RENTAL CARS UNTILTHEY GET THE PARTS IN THIS WOULD INSURE OUR SAFETY AND SPEED UP THE PROCESS THAT THEY SAY THEY ARE MAKING THE PARTS AS FAST AS POSSIBLE .THAT'S JUST NOT ACCEPTABLE. FIX OUR CARS RIGHT NOW I AM NOT READY TO DIE IN GM JUNK. MY AIR BAG LIGHT CAME ON SAYS IT NEEDS SERVICE WELL FIX IT GM. I CANT WORRY ALL THE TIME THE STRESS IS TO MUCH. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND WERE UNCERTAIN OF WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

SIDE CURTAIN AIRBAG DEPLOYED BY ITSELF WHEN PULLING OFF FROM A STOP SIGN. *TR

PULLED IN TO DRIVEWAY AND WENT TO EXIT VEHICLE. THE PLASTIC DRIVER'S DOOR HANDLE BROKE OFF IN MY HAND. THIS BASICALLY LEFT ME STUCK IN THE VEHICLE UNLESS I CRAWLED OVER THE CENTER CONSOLE OR UNLESS I WAS ABLE TO ROLL DOWN THE ELECTRIC WINDOW, PIVOT IN THE SEAT, AND REACH THE OUTSIDE DOOR HANDLE. OBVIOUSLY IN AN ACCIDENT, OR VEHICLE FIRE, THE EXTRA TIME NEEDED TO EXIT, IF THE DOOR HANDLE BROKE OFF, IS UNACCEPTABLE. A VERY BASIC INTERNET SEARCH SHOWS THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE MODEL. AN INCONVENIENCE FOR A YOUNGER DRIVER BUT THIS COULD BE A CATASTROPHIC FAILURE FOR AN OLDER, LESS PHYSICAL DRIVER. *TR

I PURCHASED THIS CAR IN AUGUST 2009( SPECIAL AUTO PROGRAM) AND HAD TO RETURN IN AUGUST 2009 FOR THE DRIVERS AIRBAG LIGHT KEPT FLASHING ON AND OFF. THE REPAIRED WAS DONE (NECESSARY TO REPLACE & PROGRAM PASS PRESENCE MODULE ) AT THAT TIME. I STARTED HAVING THIS SAME ISSUE THIS YEAR AND BROUGHT IT BACK FOR SERVICE AGAIN 6/20/14. PAID $315.00 TO BE REPAIRED AND PICKED IT UP TODAY AND THE FLASHING LIGHT IS STILL ON. MY CONCERN IS THIS MAY ALSO BE A FACTORY DEFECT ALSO THAT HAS NOT BEEN DETECTED. I AM FEELING A LITTLE UNCOMFORTABLE WITH THE AIRBAG BEING REPAIRED AND STILL DOING THE SAME THING. I AM A SENIOR AND I TRAVEL ALWAYS WITH A 33 YEAR OLD TOTALLY DISABLED CHILD. IF MY AIRBAG IS NOT WORKING CORRECTLY , YOU WOULD HAVE TWO PEOPLE IMPACTED BY THIS. NOW I WAS TOLD TO BRING IT BACK BUT AS ISAID I AM NOT FEELING TO GOOD ABOUT THE JOB REALLY BEING DONE. AS A CONSUMER WHAT CAN I DO OTHER THEN HAVE THIS ON FILE WITH YOUR OFF? *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE TURNING AT APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WHICH CAUSED THE VEHICLE TO SWERVE INTO A DITCH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE MECHANIC STATED THAT A BLOWN FUSE CAUSED THE POWER STEERING TO FAIL. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA 14V153000 (STEERING) AND THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 97,671.

TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT THE VEHICLE WOULD NOT SHUT OFF AS THE IGNITION SWITCH APPEARS TO BE STUCK IN THE ON POSITION. TOOK IT TO GM DEALER IN SALINAS TO ASK ABOUT IT BUT SAID COULD NOT ASSIST ME TILL WEDNESDAY, GRANTED IT WAS SATURDAY SO OKAY, BUT COULD NOT HELP ME SHUT OFF THE VEHICLE. SAID IT MOST LIKELY WOULD NOT BE ASSOCIATED WITH THE RECALL THOUGH IT SEEMS RELATED. *TR