2011 Chevrolet HHR Complaint Log

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN THE CAR LIGHT WENT ON FOR THE TRACTION WARNING . ITS A YELLOW TRIANGLE WITH CAR IN THE MIDDLE STARTED FLASHING , CAR MAKING A NOISE WHILE DRIVING AND WHEN I WAS TRYING TO STOP IT WAS MAKING A CRAKING NOISE AND COULDN'T STOP EASILY. IT WAS AS THOUGH I WAS DRIVING ON ICE AND SLIDING OR SOMETHING AND HAD NO TRACTION. IT WAS SCARY. THRN IT STOPPED AND I PROCEEDED HOME THEN IT FID IT AGAIN THEN IT STOPPED THEN GOT HOME AND HAD TO FET MY SON AT WORK SO ITS MY ONLY CAR. I TOOK A CHANCE AND WENT IN CAR AND IT DROVE FINE. TAKING TO ORILEYS TO CHECK COMPUTER TODAY. I DON'T HAVE ANY MONEY TO TK IT TO DEALER AND CHANCES ARE THEY WON'T KNOW WHAT IS WRONG CAUSE IT'S WORKING FINE NOW AND I'M SO SCARED CAUSE I DON'T KNOW WHEN ITS GONNA HAPPEN AGAIN. I ALSO HAVE READ WHERE MANY PEOPLE HAVE HAD THE SAME ISSUE AND NO ONE REALLY KNOWS WHAT'S WRONG. I DONT WHAT TO DO.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY BRAKE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,918. MA 10/14 *CN

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. UPON ATTEMPTING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

LEFT TURN SIGNAL ACTIVATED WITHOUT TOUCHING THE TURN SIGNAL TO USE IT, THE THE HAZARD LIGHTS TURNED ON AND OF TWICE WITHOUT EVER TOUCHING THE BUTTON TO ACTIVATE THOSE. RECENTLY THE BATTER JUST DIED AND NEW REPLACED. BUT THE KEY ALSO WAS STUCK IN IGNITION TIL WAS TOWED TO DEALERSHIP WHERE IGNITION RECALLS WERE REPAIRED. NOW THIS.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING AT 5 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DOOR LATCHES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

DRIVERS INSIDE DOOR HANDLE SNAPPED OFF. HAVE TO OPEN WINDOW TO OPEN DOOR. CALLED GM THEY TOLD ME THIS PROBLEM WASN'T ON A RECALL. THIS WAS ALSO NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO PURCHASE A HANDLE AND HAVE IT INSTALLED. THIS IS A SAFETY ISSUE TO GET OUT OF THE CAR DURING AN EMERGENCY, WHAT IF MY ELECTRICAL SYSTEM SHUTS DOWN, HOW CAN I ROLL DOWN THE WINDOW, I'LL HAVE TO CLIMB OVER THE PASSENGER SEAT TO GET OUT AND THAT COULD BE TO LATE. THEY NEED A RECALL ON THIS PROBLEM.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,497.

DRIVING ALONG, 'LOW ENGINE POWER' LIGHT CAME ON (ALONG WITH OTHER ERRORS, SOMETHING ABOUT TRACTION, SOMETHING ESC, ENGINE CHUGGING; CAR SLOWS DOWN TO ABOUT 10 MPH AND WON'T ACCELERATE; AFTER TURNING CAR OFF, WAITING A FEW MINUTES, CAR STARTED AGAIN (BUT CHECK ENGINE LIGHT STAYED ON); THIS HAS ACTUALLY HAPPENED TO ME 3 TIMES IN THE PAST 3 WEEKS (I DON'T RECALL THE EXACT DATES) - I THOUGHT IT MIGHT BE FROM THE EXTREME COLD (CLOSE TO 0 OR BELOW) - BUT TODAY IT IS 31 DEGREES AND HAPPENED AGAIN. I'M GLAD I WASN'T ON THE EXPRESSWAY! FORTUNATELY IT HAPPENED AT MODERATE SPEED AND I WAS IN A PLACE I COULD SAFELY PULL OFF THE SIDE OF THE ROAD.IT APPEARS THAT THIS IS HAPPENING WITH NUMEROUS VEHICLES FROM AROUND THAT YEAR. *TR

POWER STEERING FAILED TO OPERATE WHILE PARKING. THIS HAPPENED WHILE TEACHING MY WIFE HOW TO DRIVE. SHE WAS PRACTICING 3 POINT PARKING. UPON TURNING THE WHEEL TO THE RIGHT PRIOR TO BACKING UP IT FELT LIKE THE STEERING OF A 53 CHEVROLET, THEN AFTER BACKING INTO THE DRIVE WAY IT WOULD NOT COME BACK STRAIGHT. BEING A RETIRED MECHANIC I WAS VERY SURPRISED THAT A CAR WITH ONLY 17000 MILES WOULD HAVE SUCH A PROBLEM. BUT AFTER INVESTIGATING THE INTERNET, I FOUND THAT MANY OTHERS HAVE HAD THE SAME PROBLEM. SEEMS TO WORK OK THOUGH WITH NORMAL DRIVING, BUT WHAT WILL HAPPEN IN THE EVENT OF THE NECESSITY TO TURN SHARPLY ALL OF A SUDDEN, I HAVE NO IDEA AND I DON'T CARE TO FIND OUT.

I WAS DRIVING A FREEWAY SPEEDS WHEN THE ENGINE SUDDENLY WENT INTO LIMP HOME MODE. I RECEIVED THE FOLLOWING DASH INDICATIONS - SERVICE ESC, TRACTION OFF, REDUCED ENGINE POWER. UPON FURTHER INSPECTION WE FOUND A FAILED ACCELERATOR POSITION SENSOR AND WE HAD THE FOLLOWING TROUBLE CODES STORED IN THE COMPUTER: P2135 CHEVROLET - THROTTLE/PEDAL POSITION SENSOR/SWITCH 'A'/'B' VOLTAGE CORRELATION REPLACED THE ACCELERATOR POSITION SENSOR AND GAS PEDAL ASSEMBLY, AT THIS POINT THE CAR SEEMS FINE. I HAVE THE FAILED PART. *TR

WHILE DRIVING A KM/H LIGHT CAME ON THE DASH... EVERYTHING CONVERTED TO KHP... I NOW HAVE ABSOLUTELY NO CLUE ON HOW FAST/SLOW IM DRIVING... GOT TO MY DESTINATION AND TOOK A LOOK AT MY OWNERS MANUAL TO SEE IF MAYBE THERE WAS A WAY TO SWITCH BACK TO MPH... AND GO FIGURE... FOLLOWED THE INSTRUCTIONS TO A T... AND IT DOESN'T WORK... COULDN'T PUT IN MY MILEAGE AT THE TOP OF THIS FORM BECAUSE IT ASKS FOR MPH AND SUDDENLY MY DASH IS ONLY PUTTING OUT KM/H. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.

I WAS DRIVING 55MPH WHEN MY REDUCED POWER LIGHT CAME ON AND MY CAR WOULDN'T GO OVER 40 MPH WITH MY GAS PEDAL ALL THE WAY TO THE FLOOR. THE NEXT DAY PULLED THE BATTERY CABLE AND LET IT RESET. DROVE FINE FOR 3 MILES AND THEN DID THE SAME THING. REDUCED POWER CAME ON AND WOULDN'T GO OVER 40MPH. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND YOUR CAR SUDDENLY SLOWS DOWN AND THERE ARE CARS BEHIND YOU AND YOU CAN'T GET OVER! *TR

WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SHAKE. ADDITIONALLY, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO RECHARGE THE BATTERY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN AS THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE WAS BLOWN AND THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645.

WHILE EXITING THE PARKING LOT, PULLING ONTO THE STREET, MY DRIVER SIDE DOOR SWUNG OPEN AND I NEARLY FELL OUT OF THE CAR HAD IT NOT BEEN FOR MY SEAT BELT.THE\AT WAS 3 MONTHS AGO. IT HAPPENED AGAIN TODAY WHILE I WAS DRIVING AND PULLING OUT OF A STORE PARKING LOT ONTO THE MAIN ROAD, MY DOOR FLEW OPEN ON ME AGAIN, IT SCARED THE LIVING DAYLIGHTS OUT OF ME. *TR

TIRE SEPARATED FROM TUBE CAUSING SEVER DAMAGE TO THE VEHICLE. TIRE #DOT V6B2AA7(2510) D581 P215/55R16. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING ON DRY EVEN PAVEMENT THE ESC LIGHT/SYSTEM KICKED IN ON MY 2011 HHR CAUSING LOSS OF CONTROL OF THE THROTTLE AND BRAKES. LUCKILY, NO OTHER CARS OR PEDESTRIANS WERE NEAR ME OR THERE COULD HAVE BEEN AN ACCIDENT. THE CAR WAS UNDRIVEABLE UNTIL THE IGNITION THIS TURNED COMPLETELY OFF AND ON AGAIN. I HAD IT CHECKED AND NO ERROR CODES WERE STORED ON THE ECM/BCM. THIS IS A VERY DANGEROUS PROBLEM!! THIS IS THE SECOND TIME IT HAPPENED TO ME AND I MAY NOT BE SO LUCKY THE NEXT TIME! *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT A HOUR AFTER PARKING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS NOT PRESENT WHEN THE FAILURE OCCURRED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SWITCHING THE SHIFTER TO THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN A SMALL INCLINE AND INTO THE STREET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

I WAS PARKED IN DRIVEWAY WHEN I WENT TO OPEN MY DRIVERS SIDE DOOR THE SILVER HANDLE BROKE RIGHT IN HALF CUT MY HAND BUT I JUST CLEANED AND BANDAGED MY HAND. I COULDN'T AFFORD TO FIX IT SO I LOOKED UP THE PART . ITS A $50 BUT THEY WANT $250 AT THE DEALER. I FINALLY GOT SOME MONEY TOGETHER AND BECAUSE IT WAS WINDER AND ONE TOME THE WINDOW WAS FROZEN AND THE DOOR DIDN'T CLOSE GOOD WHEN I GOT IN SO I HAD TO STOP AND CLIMB OUT OF TBE CAR FROM THE PASSENGERS SIDE WITH A BAD BACK TOO. IM DISABLED. IT COULD HAVE BERN A DANGEROUS SITUATION BUT ANYWAY I HAS TO GATHER THE MONEY AND FIX IT BECAUSE I KNEW I COULDN'T CONTINUE TO CLIMB OUT THE PASSANGER SIDE AND WITH THE HANDLE BROKE AND THE COLD WEATHER CAUSING THE WINDOW TO BE FROZEN I HAD NO CHOICE. EVERYONE IS RIGHT GMC SHOULD BE RESPONSIBLE AND WE SHOULD BE REFUNDED OUR MONEY AND AND ISSUES WE WENT THRU. ITS NOT A CHEEP CAR AND THIS PART IS LIKE MADE OF PLASTIC AND ITS $50 AND THE DEALER IS OVR CHARGING. ITS ALL WRONG. IM TIRED OF CHEVY. I DON'T KNOW WHY I BOUGHT THIS CAR.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. EXCESSIVE FORCE NEEDED TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE DRIVER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DRIVER SIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS WILL NOT DEPLOY IF NEEDED I TOOK MY VEHICLE IN TO BE SERVICED FOR IGNITION RECALL TODAY AFTER WAITING ALMOST 5 MONTHS FOR PART AND INFORMED SERVICE TECHNICIAN ABOUT WHAT HAD OCCURRED AND THE RESPONSE I RECEIVED WAS" WE CAN DO A DIAGNOSTIC ON THE ISSUE FOR $89.00? " I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS DEFECT TO RESEARCHED AND FIXED DUE TO DANGER THAT THIS POSES TO THE SAFETY OF MYSELF AND MY CHILDREN. I AM REQUESTING THAT AUTHORIZATION BE GIVEN TO HAVE THE ISSUE WITH THE SERVICE AIR BAG LIGHT TO BE RESEARCHED AND REPAIRED AT NO CHARGE DUE TO ALL THE INCONVENIENCE THESE ISSUES ARE CAUSING ME AND THE TIME THAT I HAVE TO BE WITHOUT A VEHICLE IN ORDER TO HAVE NECESSARY REPAIRS COMPLETED SO THAT MY FAMILY AND I CAN HAVE A SAFE VEHICLE. ALSO, THE DRIVER SIDE DOOR HANDLE JUST BROKE UPON OPENING DOOR AND I AM REQUESTING ASSISTANCE WITH DISCOUNT TO HAVE THIS PART REPLACED. I AM A SINGLE PARENT AND I HAVE LIMITED INCOME AND CANNOT AFFORD TO KEEP MAKING REPAIRS ON THE VEHICLE DUE TO FAULTY OR DEFECTIVE PARTS. PLEASE ASSIST ME AS SOON AS POSSIBLE. [XXX] [XXX] SAN DIEGO, CA[XXX] [XXX] [XXX] [XXX] VIN: 3GNBABFW9BS[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 3/18/2015 *JS

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE LUG NUTS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH FRONT RIMS WHERE BENT. THE CONTACT THEN TOOK HER VEHICLE TO A PRIVATE MECHANIC FOR A SECOND OPINION AND THEY STATED THAT BOTH FRONT TIRES WHERE UP TO STANDARD. THE CONTACT STATED THAT THE VEHICLE WOULD NOT KEEP LUG NUTS ON THE TIRES FOR LONGER THEN A WEEK AND A HALF. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,220. THE VIN WAS NOT AVAILABLE.

VEHICLE WILL JERK REALLY HARD WHEN SHIFTING GEARS, CAR IS AN AUTOMATIC, VERY SCARY TO DRIVE. DON'T KNOW WHAT IS WRONG. JERKS THEN CHECK ENGINE LIGHT COMES ON. *TR

STEERING HARD, LACK OF POWER STEERING. *TR

WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SCENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITIAL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLICATE STALL AND DETERMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE DEALER MADE THE CONTACT AWARE THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIRS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. REMAILED 08/20/14*LJ

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED TO THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 147171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ECM CAME ON WITH NO WARNING CAUSING THE VEHICLE TO VEER OFF THE ROAD TO THE RIGHT AND SKIDDING THIS HAPPENED THREE TIMES IN THE PAST YEAR WHICH IS SCARY AT BEST ALSO THERE IS A SMELL OF EXHAUST AND FUEL IN THE CABIN. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELESAE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WAS UNABLE TO OPEN FROM THE INSIDE. THE CONTACT MENTIONED THAT THE WINDOW HAD TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE LOCKED UP AND WAS AT TIMES INOPERABLE. *SMD

BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE. *TR

ON WEDNESDAY 3/19/2014 I WAS FORCED TO PURCHASE THIS HHR THAT I DIDN'T WANT. I DROVE OFF ORR LOT N IT WAS PULLING TO THE LEFT BAD, N WAS JUMPIN ALL OVER THE ROAD. I TOLD ORR BOUT IT NEXT DAY, N WAS TOLD IM STUCK WIT THE CAR. KEPT GETN PULLED OVER BY POLICE, ON MONDAY 4/30/14 SHERIFF PULLED ME OVER CAUSE CAR NEARLY WENT INTO DITCH, HE TOLD ME N MY BF THAT THIS CAR IS A ROAD HAZARD N DANGEROUS, FOR THE MANUFACTURE TO FIX THE PROBLEM OR PUT ME N ANOTHER VEHICLE. TOOK IT BACK TO ORR N THEY WOULDN'T EVEN LOOK AT IT!! I HA, SO HE GOT A TRUCK. I'VE A 3 YR OLD LIL GIRL N IF WE HAVE ACCIDENT, SOMEONE WILL PAY! THE RIGHT FRONT TIRE IS WORE ON SIDE ONLY, FRONT POPS, MOTOR SHAKES, AND U CAN SMELL FOUL FUMES COMIN N CAR. I WANTED A DODGE TRUCK, NOT THE HHR CAUSE I KNEW SOMETHING WAS WRONG WIT THE HHR, MY UNCLE DONE THE SAME THING N IT NEVER CLD B FIXED, SO HE GOT A TRUCK. THIS NEEDS TO B FIXED OR PUT ME N A TRUCK, IF HAVE ACCIDENT, THERE WILL B TROUBLE. THERE'S TOO MUCH WRONG WIT THIS CAR, IT NEEDS TO B TOTALLY RECALLED IN MY OPINION, OR LAWSUITS B PILING UP!! THANK U N PLEASE RESPOND ASAP, MY LIL GIRL LIFE CANT B REPLACED, OR N E ONE ELSE'S LIFE EITHER. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE SERVICE TRACTION AND SERVICE ESC WARNING LIGHTS FLASHED RANDOMLY. THE VEHICLE SUDDENLY REDUCED SPEED AND HESITATED AS IF IT WOULD STALL. THE ACCELERATOR PEDAL DID NOT RESPOND EACH TIME THE FAILURE RECURRED AND THE VEHICLE JERKED VIOLENTLY AND REDUCED SPEED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURES. UPON TURNING OFF AND RESTARTING THE VEHICLE, THE COMPUTER RESET AND THE WARNING LIGHTS DIMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALLS BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

WENT TO OPEN DOOR TO GET OUT OF CAR AND THE HANDLE CAME OFF IN MY HAND. *TR