NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Chevrolet Impala. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND AFTER ATTEMPTING TO DIM THE HEADLIGHTS, ALL OF THE LIGHTS MALFUNCTIONED WITHOUT ANY WARNING. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
INTERMITTENT NO CRANK, NO START. PROBLEM IS KNOWN PROBLEM WITH IGNITION SWITCH, TUMBLER, AND DEFECTIVE "PASSLOCK SYSTEM". DEALERS CHARGE EXCESSIVE PROCES FOR REPAIRS THAT MAY OR MAY NOT ACTUALLY FIX THE PROBLEM. IT SEEMS TO BE A BAD DESIGN ISSUE, AND IS RELATED TO THE DEFECTIVE IGNITION RECALLS. THERE IS A FAIRLY EXTENSIVE COMPLAINT LIST, AND THE MFR CERTAINLY HAS DATA REFLECTING THAT THE PROBLEM COVERS MULTI MODEL AND YEARS OF GM CARS AND TRUCKS.
OVER THE LAST 2 YEARS I HAVE EXPERIENCED NUMEROUS PROBLEMS. THE FIRST PROBLEM WAS SHIFTING OF THE VEHICLE WHICH SHIFTS VERY HARD. THE SECOND PROBLEM WAS A LOT OF RUST AND NEEDING TO HAVE BODY WORK DONE. NOW WITH A LITTLE OVER 70,000 MILES ON THE CAR IT MIGHT NOT PASS INSPECTION NEXT YEAR BECAUSE THE BODY/FRAME IS SO RUSTED THAT IT WOULD COST MORE TO HAVE IT FIXED THAN THE CAR IS WORTH. THE CAR IS WELL TAKEN CARE OF SO IT IS NOT FOR LACK OF CARETAKING ON MY PART. THE THIRD PROBLEM IS IN THE LAST 2 MONTHS PERIODICALLY WE CAN SMELL GAS IN THE INSIDE OF THE CAR, NOT EXHAUST FUMES - GAS. IT'S AWFUL; NAUSEATING AND UNBEARABLE. THIS SMELL CAN ALSO BE DETECTED OUTSIDE OF THE VEHICLE. I WORRY ABOUT THE HEALTH AND SAFETY OF ME AND MY FAMILY IN THIS VEHICLE FOR THESE REASONS. ALSO, AT THIS POINT I AM AFRAID TO PARK THE CAR IN OUR ATTACHED GARAGE FOR FEAR IT COULD START A FIRE. *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE TURNING. THE CONTACT THEN LOST CONTROL OF THE STEERING AND COULD NOT CONTROL THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. NO ONE WAS INJURED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER WAS INOPERABLE AND WOULD FAIL MOSTLY WHEN DRIVING DURING EVENING HOURS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST BUT TO NO AVAIL. THE DEALER ALSO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,600.
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT MENTIONED THAT AFTER WAITING, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I DROVE MY CAR TO WORK AND IT CRANKED FINE. I GOT IN IT TO GO HOME AND IT WOULDN'T START. I REPLACED THE BATTERY AND IT STILL IS HAPPENING. SOME TIME IT CRANKS AND SOMETIMES IT DOESN'T. I JUST WISH SOMEONE WOULD HELP ME FIGURE THIS OUT. *JS
HORN WAS WORKING FINE AND IT WAS NICE AND LOUD ALWAYS SOUNDED LIKE A TRACTOR TRAILER HORN. THEN THE HORN STARTED GETTING WEAKER AND SOUNDING LIKE A REGULAR HORN THEN THE HORN JUST QUIT WORKING. THIS HAPPEN WITHIN TWO WEEKS TIME. REPLACED FUSES BUT THAT DIDN'T WORK. *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, HE NOTICED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000 AND CURRENT MILEAGE WAS 200,000. UPDATED 7/22/14*CN THE CONSUMER STATED THERE WAS AN ISSUE WITH THE ABS AND IGNITION. UPDATED 07/29/14
I HAVE HAD THIS CAR TOWED 4 TIMES SINCE MARCH 2012. WHEN THE CAR DECIDES TO START AND IS DRIVEN FOR SHORT DESTINATIONS, IT WILL NOT START. PROBLEM IS INTERMITTENT. GIVES NO WARNING OF IMPENDING DOOM! CRANKS BUT WILL NOT START. ON APRIL 13, 2012 VEHICLE STARTED AFTER HAVING SET IN DRIVEWAY FOR A WEEK OR MORE. I DROVE IT TO NEAREST DEALER, MEROLLIS CHEVROLET. AFTER 7 DAYS, DEALER REQUESTED I PICK-UP VEHICLE BECAUSE IT STARTED EACH DAY AND THEY COULD NOT DIAGNOSE. FEARFUL OF A REPEAT PERFORMANCE, I DROVE CAR HOME AND PARKED IT. SEVERAL DAYS LATER, CAR FAILED TO START. FOLLOWING DAY 5/7/12, CAR WOULD NOT START. TOWED CAR TO JAMES MARTIN CHEVROLET. THEY CANNOT DIAGNOSE BECAUSE IT HAS STARTED DAILY FOR DEALER. OUR WORLD IS TOO DANGEROUS FOR ANYONE TO DRIVE A CAR THAT WILL LEAVE THEM STRANDED FOR UNKNOWN REASON. THIS IS A LIFE AND DEATH ISSUE. HELP! *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE TRAVELING 30 MPH, THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE VEHICLE HAD BEGAN TO ACCELERATE ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 131,000.
SPEEDOMETER AND TEMPERATURE ON THE INSTRUMENT CLUSTER READ ERADICATE AT ALL SPEEDS. WHEN I WENT TO A MECHANIC HE SAID HE WAS CHANGING 3 TO 5 OF THESE A WEEK. JUST THINK HUNDREDS OF THOUSANDS OR MAYBE MILLIONS OF VEHICLES ON THE ROAD WITH NO CLUE AS TO HOW FAST THEY ARE GOING. IT'S NOT JUST THIS MAKE AND MODEL GM HAS A LOT OF THEM. THERE ARE MANY BUSINESSES THAT ARE REBUILDING THESE INSTRUMENT CLUSTERS BECAUSE OF THE FAILURES. CHECK IT OUT ON THE INTERNET. WHEN IS GM GOING TO BE MADE TO CORRECT THERE FAULTY PRODUCTS? *TR
I'M NOT SURE WHAT THIS WOULD BE CLASSIFIED UNDER BUT HERE'S THE DESCRIPTION. THE GAUGES GO HAYWIRE, I.E. THE SPEEDOMETER JUST KEEPS GOING UP EVEN IF YOU SLOW DOWN - UNTIL IT GOES ALMOST ALL THE WAY AROUND AGAIN. IT NORMALLY STOPS AT THE BOTTOM LIKE AT THE 200 DEGREE POSITION IF ON A 360 DEGREE VIEW. THIS HAS BEEN HAPPENING ON MY CAR SINCE AROUND THE 30K MILEAGE. STARTING JUST LAST WEEK [MARCH 2012], NOW THE TEMPERATURE GAUGE IS STARTING TO DO THE SAME THING. IT STARTED RUNNING "HOT", [BUT NOT REALLY] SO I IMMEDIATELY SHUT DOWN MY CAR, CALLED MY MECHANIC, ETC. THE TEMP GAUGE ALSO WENT ALL THE WAY AROUND AND SOMETIMES STAYS THERE, SOMETIMES IT COMES BACK AROUND TO NORMAL. UPON RESTARTING THE CAR, THE TEMP GAUGE WOULD START COMING BACK DOWN IN SEGMENTS - TURNING THE IGNITION SWITCH ON/OFF WOULD MAKE THE GAUGES COME BACK DOWN TO NORMAL IN NOTCHES OR SPACED INCREMENTS. NOW I'M RUNNING MY CAR WITHOUT KNOWING THE PROPER SPEED AND ALSO NOT SURE IF MY CAR IS REALLY OVERHEATING OR NOT. *TR
THE BACK WINDSHIELD MADE A BIG LOUD EXPLOISION NOISE , WHEN I GOT OUT OF MY CAR AND LOOKED IT HAD ALL SPIDER CRACKED THE WHOLE WINDSHILD. IT SCARED THE [XXX] RIGHT OUT OF ME. THANK GOD NO CHILDREN WERE IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
THIS REPORT IS ABOUT SUDDEN AND REPEATED HEADLIGHT ELECTRICAL SYSTEM FAILURE IN A 2005 CHEVROLET IMPALA SEDAN, AND A REQUEST FOR A NATIONWIDE SAFETY RECALL AND REPAIR AT GM EXPENSE FOR THIS ISSUE. AFTER GETTING IN MY 2005 IMPALA SEDAN AT APPROXIMATELY 4:55 PM ON 16 FEBRUARY 2012, I STARTED UP AND DROVE OUT ON THE ROAD THEN I SMELLED BURNING PLASTIC AND NOTICED THE HEADLIGHTS (LOW BEAM) WERE OUT. I TRIED THE HIGH BEAMS AND THEY WORKED AS DID THE LEFT AND RIGHT TURN SIGNALS, THE WINDSHIELD WIPER CONTROLS AND THE CRUISE CONTROL FUNCTIONED. AS DARKNESS INCREASED I HAD TO HOLD THE SWITCH IN THE HIGH BEAM POSITION SO I COULD SEE TO DRIVE SO I COULD GET HOME. FROM WHAT I COULD DETERMINE THE PROBLEM SEEMS TO BE IN THE WIRING TO/FROM THE MULTIFUNCTION LIGHT CONTROL SWITCH OR MAYBE IT IS THE SWITCH ITSELF ON THE STEERING COLUMN. THE FUSES AND RELAYS AND THE ALL SEEMED TO BE IN WORKING ORDER BUT THE LOW BEAM LIGHTS STILL DID NOT WORK. THIS FAILURE IS EXTREMELY DANGEROUS AND HAPPENS WITHOUT WARNING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME NOW. WITH DEALER PARTS COST FOR A REPLACEMENT MULTIFUNCTION LIGHT SWITCH AT $350.00 ALONE, NOT TO MENTION LABOR COSTS AND THE CRITICALITY OF LIGHTS WHILE DRIVING MEANS THIS SHOULD BE A REQUIRED SAFETY RECALL ITEM. I HAVE SEARCHED MECHANICAL FORUMS ON THIS SUBJECT AND THERE ARE MANY SUCH OCCURRENCES DOCUMENTED, BUT GM DOES NOT SEEM TO THINK THERE IS A COMMON PROBLEM OR A REASON TO INVESTIGATE AND FIX THE MALFUNCTION. THIS PROBLEM IS COMMON KNOWLEDGE AT GM DEALERSHIPS NATIONWIDE. SMELLING BURNING PLASTIC IS AN INDICATION OF A SERIOUS ELECTRICAL PROBLEM WHICH COULD LEAD TO AN ONBOARD FIRE IN THE CAR IN ADDITION TO CAUSING INJURY AND OR DEATH FROM A SUDDEN LIGHT OUTAGE AT NIGHT. AGAIN, I REQUEST A NATIONWIDE SAFETY RECALL AND REPAIR BE INITIATED AS IT APPEARS TO BE A MANUFACTURING DEFECT AND AN EXTREME SAFETY ISSUE. *TR
TONIGHT, MY HEADLIGHTS WOULD NOT COME ON. I EVENTUALLY FLICKED THE LOW/HIGH BEAM SWITCH AND THEY CAME ON. ABOUT THREE WEEKS AGO, I WAS DRIVING HOME AT ABOUT 55 MPH IN THE DARK ON A SINGLE LANE COUNTRY ROAD. THE LIGHTS WENT OUT, THEY CAME BACK ON FOR A MOMENT, AND THEN THEY WENT COMPLETELY OUT. I DROVE HOME SLOWLY WITH THE EMERGENCY FLASHERS ON. IF I HAD NOT BEEN ALERT, I COULD HAVE EASILY CRASHED. THIS IS A SERIOUS ISSUE. *TR
STARTING IN FEBRUARY OF 2012, MY CAR HAS FAILED TO START ON SEVERAL OCCASIONS. I HAVE HAD THIS CAR FOR 3 YEARS AND IT HAS LET ME DOWN SO MANY TIMES. I GO TO CRANK MY CAR AND IT DOESN'T DO ANYTHING. I TOOK IT TO A CERTIFIED MECHANIC AND HE TOLD ME IT WAS THE SECURITY SYSTEM AND HE SHOWED ME HOW TO RESET IT. YOU TURN THE IGNITION TO THE ON POSITION, WAIT FOR THE SECURITY LIGHT TO BLINK 3 TIMES, THEN TURN THE IGNITION BACK TO THE OFF POSITION AND WAIT ABOUT 12 MINUTES AND THEN YOUR CAR WILL CRANK. IF NOT REPEAT THE STEPS AND WAIT A FEW MINUTES LONGER BEFORE TRYING TO CRANK IT. I HAVE WAITED UP TO 1 1/2 HOURS. I HAVE BEEN LATE FOR WORK, STUCK IN 100 DEGREE WEATHER WITH MY KIS, COULDN'T RUSH DAUGHTER TO HOSPITAL WHEN SHE HAD A 102 DEGREE FEVER. THIS IS VERY DANGEROUS AND I AM SICK OF THIS UNRELIABLE CAR! *TR
THE TRANSMISSION HESITATES AT STOP AND GO TRAFFIC, TRANNY SHOP SAYS IT IS A SWITCH SOLENOID THAT IS DEFECTIVE IN THE TRANSMISSION ITSELF. IT IS COMMONLY REPORTED BY MANY CONSUMERS OF THIS MAKE, MODEL AND YEAR. SEEMS TO SHIFT FINE WHEN DRIVING ON LONGER DRIVES IE. INTERSTATE DRIVING. COULD CAUSE POTENTIAL SAFETY HAZARD WHEN TRYING TO PULL OUT INTO TRAFFIC FROM STOPPED POSITION. *TR
2005 CHEVROLET IMPALA CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES PRIOR TO THE RECALL BEING ISSUED *CN THE CONSUMER STATED THE VEHICLE WOULD STALL, WHILE MAKING TURNS. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS DETERMINED, THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. *JB
SPEEDOMETER DOES NOT WORK MOST OF THE TIME. CAR WILL SHUT DOWN WITHOUT WARNING GOING DOWN ROAD. THE CHECK ENGINE LIGHT DOES NOT COME ON. AFTER PULLING OVER IT WILL START BACK UP. HAVE BEEN PLACED ON DIAGNOSTICS MACHINE AND NO CODES ARE TRIGGERED. WE HAVE REPLACED FUEL FILTER. HAD A TUNE UP DONE. NOTHING IS WORKING AND MECHANICS CANT FIGURE OUT WHAT IS WRONG. VERY DANGEROUS. HAS HAPPENED MANY TIMES. LAST TIME GOING DOWN MOUNTAIN ON A CURVE WITH NO WHERE TO PULL OVER. LUCKILY NO TRAFFIC AT THE TIME. *TR
THE TEMPERATURE GAUGE, FUEL GAUGE, AND SPEEDOMETER HAVE GONE COMPLETELY HAYWIRE! THE TEMPERATURE GAUGE GOES TO HOT AND BUZZES BUT MY CAR IS NO WHERE NEAR HOT. I DON'T KNOW IF MY TANK IS FULL OR EMPTY BECAUSE THE GAUGE IS ALWAYS ON THE BOTTOM. I DON'T KNOW HOW FAST I'M GOING BECAUSE MY SPEEDOMETER IS STUCK ON 120. THE DEALERSHIP KNOWS THAT THIS IS A COMMON PROBLEM BUT THEY INSIST ON CHARGING $500 OR MORE TO FIX IT...JUST OWN UP AND DO THE RECALL!! *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEEDOMETER READING WOULD NOT DECREASE WHEN DECELERATING. THE SPEEDOMETER READING FLUCTUATED ERRATICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
SEVERAL TYPES OF GM VEHICLES (APPROX 2000-2008) HAVE SEVERE LEAKING AND DECAY PROBLEMS LIKE MY CHEVY IMPALA SHOWS CURRENTLY. I NOTICED EARLY FEBRUARY 2012 WHEN MY FACTORY SPEAKERS STOPPED WORKING ALL TOGETHER. THE RADIO SOUND DIDN'T GET THROUGH, DOOR CHIMES DIDN'T WORK, SAFETY AND WARNING CHIMES DIDN'T MAKE NOISE, ETC. A WARNING CHIME DIDN'T SIGNAL FOR ME TO TURN OFF MY LIGHTS ON A RAINY DAY AT A GROCERY STORE SO THAT WHEN I CAME BACK, I WAS STRANDED! THIS HOWEVER ISN'T THE BIG PROBLEM. THIS LEAK UNDER THE COWL SEEMS TO BE PROMINENT IN MANY OTHER VEHICLES AND ALLOWED GALLONS TO ENTER IN UNDER MY RUGS, FLOOR MATS ETC., AND TRAVEL ALL OVER THE PASSENGER CABIN SO THAT WIRES WERE SUBMERGED, CORRODED, MOLD GREW, AND AIRBAG SENSOR HUBS BECAME ISLANDS. YES MY AIRBAG SENSORS AND WIRING ARE SUBMERGED WITH WATER! PLEASE HAVE GM RECALL THIS COMMON PROBLEM TO FIX THIS! MY CAR SMELLS TERRIBLE INSIDE FROM THIS (ESPECIALLY IN THE SUMMER) AND MORE IMPORTANTLY, I AM WORRIED THAT MY AIRBAGS WILL MALFUNCTION. THANK YOU. *TR
MY AIRBAG LIGHT HAS COME ON. HAS THERE BEEN ANY TYPE OF RECALL ISSUED FOR THIS THAT I'M JUST NOT FINDING? IF NOT, CAN YOU GIVE ME SUGGESTIONS AS TO WHAT I SHOULD CHECK TO MAKE THE LIGHT GO OFF? I HAVEN'T BEEN IN A WRECK THAT WOULD CAUSE THE LIGHT TO GO OFF & MY AIR BAG HAS NEVER BEEN DEPLOYED.
STARTED SMELLING GAS WHILE DRIVING HOME FROM CHURCH ON JANUARY 8, 2012. SMELL OF FUMES INTENSIFIED. MUST ROLL DOWN WINDOWS WHENEVER DRIVING. MY EYES BEGAN TO BURN. I PARKED THE CAR WHEN I GOT HOME, AND I COULD SMELL A LOT OF GAS WHEN I GOT OUT OF THE CAR. CAR SAT UNTIL MONDAY JANUARY 9, 2012. I STILL SMELLED GAS. MY CAR BEGAN BURNING EXTREME AMOUNT OF GAS. CAR SAT UNTIL THE 13TH. I FILLED UP TO A FULL TANK OF GAS. I DROVE 7 MILES TO THE STORE AND 7 MILES BACK. THE CAR BURNED 1/8 TANK OF GAS. LEARNED OF 2005 CHEVY IMPALA RECALL DUE TO FUEL SYSTEM/ FUEL PRESSURE REGULATOR. RECALL ID# 64377. I CONTACTED DEALERSHIP. I DROVE HOME WITH THE WINDOWS DOWN IN 19 DEGREE WEATHER. NOW IT IS SITTING AGAIN DUE TO MECHANIC RECOMMENDATION. *TR
2005 CHEVY IMPALA. FIRST HAD AN ELECTRICAL PROBLEM WITH THE ABS BRAKE SYSTEM. TRACTION CONTROL FEATURE WOULD ENGAGE WHENEVER THE BRAKE WAS APPLIED. THIS OCCURRED AT 30,000 MILES. DEALER WARRANTED THIS. AT ABOUT 80,000 MILES THE DISPLAY PANEL INDICATED ERRONEOUS PROBLEMS, IE. TRUCK OPEN WHEN NOT. THE LIGHTS WOULD FLASH OFF AND ON INDICATING ALL KINDS OF ISSUES WHEN NONE EXISTED. ALSO THE SPEEDOMETER BEGAN TO WORK ERRATICALLY. THE SPEEDOMETER WOULD INDICATE SPEEDS OF 30-60 MPH HIGHER THAN ACTUAL DRIVING SPEED. TURNING THE CAR OFF/ON WOULD GRADUALLY LOWER AND RESET THE SPEEDOMETER. THIS OCCURS RANDOMLY WITH NO REAL PATTERN. SEEMS TO BE ELECTRICAL IN NATURE. ALSO COULD PRESENT A SAFETY ISSUE. *KB
DRIVING AT APPROXIMATELY 60 MPH ON THE FREEWAY, THE SPEEDOMETER ADVANCED TO THE BOTTOM OF THE GAUGE, THEN STUCK THERE. THE ONLY WAY I CAN RESET IT IS TO TURN THE IGNITION OFF AND ON, AND SOMETIMES THAT DOES NOT WORK. *TR
DRIVER SEAT HEATER STOPPED WORKING. HEAT ON DRIVER SIDE BLOWS COOL AIR AND PASSENGER SIDE BLOWS WARM. ROUGH SHIFTING OF SPEED BETWEEN 20-30 MPH SINCE FIRST MONTH OF PURCHASE. *TR
16 YR OLD DAUGHTER DRIVING DOWN HIGHWAY AT NIGHT WHEN HEADLIGHTS JUST QUIT. VERY DANGEROUS SITUATION. FORTUNATELY THE LIGHTS CAME BACK ON AFTER DRIVING WITH FOGLIGHTS ONLY. 2ND TIME THIS HAS HAPPENED. VEHICLE IN GREAT SHAPE OTHERWISE AND MAINTAINED APPROPRIATELY. *TR
DURING A SNOW STORM, TRAVELING WITH TRAFFIC AT A SAFE SPEED. I WAS CUT OFF BY ANOTHER VEHICLE BECAUSE MY HORN FAILED. I WAS NOT ABLE TO ALERT THE OTHER DRIVER THAT IT WAS NOT SAFE TO MERGE INTO MY LANE. RESULTING IN MY CAR ENTERING THE DITCH TO AVOID A MULTI-CAR ACCIDENT. I HAVE RESEARCHED 2005 CHEVY IMPALA HORN FAILURE, AND I HAVE FOUND MANY HAVE BURNED OUT. MY MECHANIC STATES HE BELIEVES IT IS A KNOWN ISSUE WITH CHEVROLET DUE TO THE PLACEMENT OF THE HORN ITSELF, THE HORN IS IN AN UNPROTECTED AREA, IT CAN AND WILL "BURN" OUT DUE TO RAIN WATER, SNOW, ETC. THIS IS A SAFETY ISSUE. AS IMPORTANT AS ANY OTHER. THE COST TO REPLACE THE HORN IS OVER $200.00 WITH LABOR BECAUSE OF THE ADDITIONAL LABOR TO GET TO THE HORN. *TR
I PURCHASED A CAR FROM ICARSNOW (704-551-0990) ON SOUTH BLVD IN CHARLOTTE ON OCTOBER 28, 2011. I DROVE THE CAR FOR A WEEK WHEN THE GEARS STARTED SLIPPING AND THE CAR STARTED TO STALL AND JERK THE CAR HAD A 90 DAY WARRANTY SO I CALLED SOUTHERN WARRANTY (704-282-1814) AND THEY HAD ME TO TAKE THE CAR TO CARSON AUTOMOTIVE 10940 A E. INDEPENDENCE BLVD. MATTHEWS NC THEY REPLACED THE TRANSMISSION AND CONVERTER ON 11/4/11. I PICKED THE CAR UP DROVE FOR A WEEK OR TWO AND THE CAR WAS STILL STALLING AND JERKING. I CALLED CARSON AUTOMOTIVE AND TOOK THE CAR BACK.. I ALSO HEARD A NOISE IN THE ENGINE. I TOOK THE CAR BACK TO CARSON AUTOMOTIVE THEY COULD NOT FIND WHY THE CAR WAS STALLING AND JERKING BUT THE SAID THE ENGINE NEEDED TO BE REPLACED BECAUSE OF A ROD THE ENGINE WAS REPLACED ON 12/27/11. THAT IS WHEN I FOUND OUT THAT THE 90 DAY WARRANTY WAS 50/50 WHERE IF ANYTHING MAJOR HAPPEN TO THE CAR THE WARRANTY COMPANY WOULD PAY HAVE AND I WOULD HAVE TO PAY HALF. THIS IS NOT HOW IT WAS EXPLAINED BY THE SALESMAN AT ICARSNOW. HE TOLD ME AFTER THE 90 DAY WARRANTY IF ANYTHING HAPPENS MAJOR THAT THE WARRANTY COMPANY AND I WOULD SHARE THE COST. IN ORDER FOR ME TO NOT LOOSE THE MONEY ALREADY PAID ON THE CAR I HAVE TO PAY HALF ON THE ENGINE. AFTER THE ENGINE WAS REPLACED THE CAR WAS LEAKING ANTI- FREEZE I TOOK THE CAR BACK AGAIN CARSON AUTOMOTIVE COULD NOT FIND ANYTHING. THE REAR WINDOW REPLACED BECAUSE THE DEFROST WAS NOT ATTACHED AND SPARKED WHEN YOU TOUCHED IT. THERE WAS ALSO A LEAK IN THE TRUNK THAT HAD TO BE REPAIRED. AFTER THAT THE TEMPERATURE GAUGE STARTED TO MOVE UP I TOOK THE CAR TO MY MECHANIC FOR HIM TO CHECK IT OUT ON 2/25/12. THE PROBLEM WAS POSSIBLE HEAD GASKET DAMAGE. I TOOK THE CAR BACK TO CARSON AUTOMOTIVE SINCE THEY PUT THE ENGINE IN. THEY TOLD ME THAT IT WAS NOT THE ENGINE BUT A CRACKED RADIATOR. RADIATOR WAS REPLACED ON 2/27/12. *TR
I HAVE SPUN THE MOTOR IN MY WIPERS 3 TIMES NOW. THE SNOW OR ICE BUILD UP UNDER THE HOOD WHERE THE WIPERS REST. I HAVE HAD IT FIXED 2 TIMES NOW. THIS TIME WIPERS WERE DOING FINE, MADE SURE THAT I HAD NO ICE OR SNOW ON THE WIPERS AS THEY TURN ON (WAKE UP). THEN WHEN I WENT TO SHUT THEM OFF AFTER OUR LAST ICE STORM, THE ICE BUILD UP UNDER THE HOOD STOPPED THEM FROM GOING DOWN UNDER THE HOOD, AND MADE THEM SPIN AGAIN. NOW ITS A VISUAL DISTRACTION AS I AM FORCED TO DRIVE WITH THE WIPERS IN THE UPRIGHT POSITION ON MY WINDSHIELD. IT MAKES FOR BLIND SPOTS. I KNOW THAT I AM NOT THE ONLY ONE WHO HAS THIS PROBLEM. THE FIRST TIME I CHECKED OUT CARCOMPLAINTS.COM AND WAS ABLE TO FIND A DIAGRAM ON HOW TO FIX IT FROM SOMEONE ELSE. BUT NOW ITS SPUN SO MANY TIMES I WILL HAVE TO TAKE IT TO A MECHANIC AND ORDER PARTS AND SPEND UNNECESSARY MONEY TO FIX SOMETHING THAT SHOULD NEVER HAVE HAPPENED. *TR
I PURCHASED VEHICLE OCT 2011,TRANSMISSION WENT BAD,STARTED STEERING HARD, HAD IT CHECKED BY DEALER (CHEV) PLACE. GAVE ME ESTIMATE OF $3000. TO REPLACE STEERING. I TALKED WITH RECALL PEOPLE THEY FINALLY LOWERED IT TO ME PAYING $700.. SAID THE VIN # DOES NOT MATCH THE RECALLS IMPALAS. THERE IS LARGE ELECTRICAL PROBLEM MAKES CAR SHUT DOWN GOING DOWN ROAD. ALL OF THIS BEGIN 2 WEEKS AFTER MY PURCHASE. IM A SENIOR LIVING OFF SOCIAL SECURITY, CANNOT AFFORD EVEN THE SMALL AMOUNT OF FIXING THIS CAR. I HAVE SPOKEN WITH IMPALA OWNERS, THEY ALL HAVE THE SAME PROBLEMS. IM STILL MAKING PAYMENTS ON THIS PIECE OF JUNK. OWE $5000. BAD DECISION. DO HOPE YOU CAN HELP ME. THANK YOU. *TR
THE HEAT ON THE DRIVER SIDE OF MY CAR WILL NOT COME ON BUT THE PASSENGER SIDE BLOWS LIKE A CHAMP. I TOOK IT TO THE CHEVY DEALERSHIP AND THEY SAID THE DOOR THAT FLOWS COLD AND HOT AIR IS STUCK ON COOL AIR AND SINCE ITS A DUAL AIR VEHICLE ONE SIDE IS BLOWING HOT THE OTHER COLD. I AM VERY SURPRISED THIS IS NOT A RECALL SINCE THERE ARE OVER 1,000 COMPLAINTS ON THIS ONE PART PLEASE DO SOMETHING ABOUT THIS; I'VE BEEN A LONG TIME CHEVY OWNER AND I UNDERSTAND THAT THINGS HAPPEN AFTER DRIVING BUT THIS IS REALLY NOT A DRIVER INDUCED PROBLEM. THANK YOU FROM A VALUED CUSTOMER. *TR
I HAVE ALWAYS DRIVEN CHEVY, LOVE THEM. HOWEVER, IN EACH I HAVE HAD PROBLEMS WITH MY DOORS. I OWN A 2005 IMPALA,, AND ALL OF MY DOORS ARE NOT WORKING, TWO DO NOT WORK AT ALL 1 HAS TO BE HELD CLOSED WITH A ROPE AND THE LAST IS STARTING TO SHOW SIGNS OF BREAKING. I HAVE TAKEN TO A CHEVY DEALERSHIP AND THEY CAN NOT FIGURE OUT THE PROBLEM PERIOD. UM, THIS COST ME MONEY TO DO SO. PLEASE DIRECT ME TO ANY RECALLS OR HOW ON EARTH TO FIX THIS PROBLEM, CHEAPLY OR FREE SINCE IT HAS GOT TO BE A MANUFACTURING PROBLEM.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY CHEVY IMPALA BEGAN SHAKING WHEN I ATTEMPT TO SLOW DOWN ON THE FREEWAY FROM SPEEDS OF 55-65 MILES AN HOUR. I HAVE REPLACED THE TIRES, BRAKES, AND BALANCED, ALIGNED, ROTATED AND THE SHAKING HAS NOT STOPPED. THIS IS VERY DANGEROUS WHEN YOU NEED TO COME TO A QUICK STOP BECAUSE WHEN YOUR CAR SHAKES LIKE IT'S FALLING APART YOUR FIRST INSTINCT IS TO LET GO OF THE BRAKE. I HAVE RESEARCHED THIS PROBLEM AND HAVE COME TO DISCOVER THIS IS A COMMON PROBLEM WITH CHEVROLET IMPALA'S. I CAN NOT AFFORD TO KEEP DUMPING MONEY INTO A TEMPORARY SOLUTION. *TR
TL ' THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE LOCK SYSTEM RESET ITSELF AUTOMATICALLY. ADDITIONALLY, THE HEADLIGHTS SHUT OFF INTERMITTENTLY. THE DEALER STATED THAT THE IGNITION WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000. JCC
THE SPEEDOMETER HAS GONE HAYWIRE. YOU CANNOT TELL HOW FAST YOU ARE GOING. THE RPM GAUGE IS GOING HAYWIRE AS WELL. IT JUMPS ALL OVER THE PLACE. TOOK THE CAR TO THE DEALERSHIP BUT WOULDN'T YOU KNOW IT THE WARRANTY EXPIRED WITH NO WRITTEN NOTICE FROM WARRANTY COMPANY. THE CLUSTERS ARE THE ROOT OF ALL THE PROBLEMS AND CHEVROLET NEEDS TO RECALL TO REPAIR THE ISSUES DESCRIBED. ANOTHER ALARMING PROBLEM WITH THE 2005 CHEVY IMPALA I OWN IS WHAT IS CALLED THE PASSLOCK PROTECTION. IT ALSO DOES NOT WORK AT TIMES AND I HAD TO FIND OUT WAYS TO BYPASS THE PASSLOCK ON YOUTUBE. THIS COULD TURN INTO A DANGEROUS SITUATION IF YOU NEED TO START YOU CAR IN AN EMERGENCY AND YOU CANT BECAUSE THE PASSLOCK WILL NOT LET YOU TURN ON THE CAR. SOMETIMES YOU HAVE TO WAIT TEN MINUTES WITH THE KEY IN A CERTAIN POSITION. THAT IS TOTALLY NOT ACCEPTABLE. *KB
CAR HAS JUST ROLLED OVER TO A LITTLE OVER 165,,000 MILES AND WHEN WE BOUGHT IT AT THE TIME WE DIDN'T THINK ANYTHING OF IT AND THEN TURNS OUT A YEAR AFTER WE BOUGHT THE CAR IT STARTED SMELLING LIKE GAS BIG TIME BUT WE DIDN'T KNOW WHERE IT WAS COMING FROM THEN WHEN I WENT TO PUT THE CAR IN PARK THE CHECK ENGINE LIGHT CAME ON SO IM LIKE THINKING NOW WHAT AND SO WE TAKE IT TO A GARAGE AND THEY SAY OH YOUR ENTIRE EXHAUST SYSTEM IS RUSTED OUT AND THAT THERE'S A DOLLAR SIZE HOLE NEAR THE FRONT OF THE EXHAUST BUT WE DIDN'T GET IT FIXED BECUZ WE COULDN'T AT THE TIME SO THEY JUST TOLD ME TO DRIVE IT AS IS AND I HAVE BEEN BUT I'VE BEEN NOTICING THAT IT SOUNDS LOUDER AND LOUDER ALMOST LIKE HOW A CAR DOES NOT HAVE AN EXHAUST SYSTEM AND I REALLY DON'T FEEL SAFE BECUZ ITS LOUD AND IT SMELLS LIKE GAS ON THE INSIDE AND IM AFRAID OF IT CATCHING ON FIRE ONE OF THESE DAYS AND AS FOR THE RESISTOR BLOWER MODULE FOR THE A/C AND HEATER WE ALREADY HAD TO REPLACE THAT THREE TIMES BECUZ IT KEPT GOING OUT AND I REALLY DON'T WANT TO HAVE THE CAR CATCH ON FIRE BECUZ THE BLOWER MOTOR RESISTOR MODULE ISN'T WORKING PROPERLY AND I DON'T HAVE ANY MONEY TO KEEP FIXING THINGS ON MY CAR. *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SUCCESSFULLY START THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 08/01/12*LJ THE CONSUMER STATED SHE CONTINUES TO EXPERIENCE STARTING PROBLEMS. THE CONSUMER STATED SHE READ ONLINE WHERE THERE IS A DEFECT IN THE DESIGN IN THE SECURITY SYSTEM. UPDATED 08/02/12
FROM STOP I WOULD STEP ON THE GAS, AND THE CAR WOULD SLAM INTO GEAR. I HAVE HAD TO HAVE THE ELECTRICAL CLUSTER REPLACED $300, AND THE FUEL CONTROL REPLACED (CAR ALWAYS SMELT LIKE GAS) NOW THEY THINK THIS SLAM IS THE TCC VALVE IN THE TRANSMISSION WHICH IS ANYWHERE FROM $600-$900. ALSO THE STEERING KNUCKLE MAKES A LOUD NOISE ON SHARP TURNS. WHATS NEXT? ARE ANY OF THESE ISSUES RECALLS? *TR
THE ENGINE COOLANT TEMPERATURE GAUGE MALFUNCTIONS, WITH WILD SWINGS IN INDICATED TEMPERATURE, INDICATION OF OVERHEATED TEMPERATURE (WHEN COOLANT IS NOT HOT), OR SOMETIMES EVEN NO READING AT ALL. *TR
NO EVENTS APPEAR TO LEAD UP TO THE PROBLEM. IT OCCURS RANDOMLY WITHOUT WARNING, ESPECIALLY DURING BACKUP OPERATIONS. THE ABS SEEMS TO COME ON WHENEVER IT LIKES DURING BRAKING, CAUSING HEAVY LOSS IN STOPPING POWER. THIS CAN OCCUR REGARDLESS OF ROAD CONDITIONS OR SPEED. SIMILAR TO THIS, THE TRACTION CONTROL SYSTEM APPEARS TO COME ON DURING ACCELERATION AT RANDOM TIMES, ESPECIALLY AT LOW SPEEDS OR IN REVERSE. THIS OCCURS ON DRY ROADS FREQUENTLY AND OCCASIONALLY CAUSES THE VEHICLE TO PULL HEAVILY TO ONE SIDE AS NEITHER SIDE IS ACTUALLY SLIPPING. AN ACCIDENT HAS NOT YET OCCURRED BUT CERTAINLY CAN GIVEN THE NATURE OF THE FAILURES. A TSB IS AVAILABLE CONCERNING THE ABS. THIS VEHICLE HAS A WHOPPING 75 TSBS! SERVICE BULLETIN NUMBER : 4615 NHTSA ITEM NUMBER : 10023171 *TT
WELD ON FRONT RIGHT STABILIZER BAR FAILED AND IS CRACKED. CAR IS VIBRATING ON RIGHT FRONT SIDE. *TR
CAR: 2005 CHEVROLET IMPALA, V6 3100 ENGINE THE HORN IN THE CAR BEGAN HAVING INTERMITTENT PROBLEMS WITH FUNCTIONALITY. IT IS UNKNOWN HOW THIS BEGAN EXCEPT THAT THE SOUND OF THE HORN BECAME SOMEWHAT STRANGE TO START. OVER TIME THE HORN FAILED COMPLETELY. THE RESULT OF THIS FAILURE IS A RATHER BIG SAFETY ISSUE GIVEN THE NEED OF THE HORN TO WARN OTHER DRIVES AND PEDESTRIANS OF YOUR PRESENCE WHEN THEY ARE UNAWARE. WE NEARLY GOT INTO THREE ACCIDENTS (TWO IN PARKING LOTS, ONE ON ROAD) AS A RESULT OF OUR INABILITY TO HONK AT DRIVERS TO LET THEM KNOW WE WERE THERE. I AM A HANDYMAN/MECHANIC TYPE AND REPLACED THE DEFECTIVE HORN AND ADDED A CUSTOM WATER SHIELD TO PREVENT WATER FROM CORRODING THE HORN. THERE IS A TSB ABOUT THIS ISSUE. I BELIEVE A RECALL IS NECESSARY. SERVICE BULLETIN NUMBER : 4043 NHTSA ITEM NUMBER : 10020089 *TT
MY CAR OVERHEATS AND I WAS TOLD THAT IT IS THE INTAKE MANIFOLD GASKET. MY CAR IS NOT OLD ENOUGH FOR THIS TO BE A PROBLEM. *TR
THE GAS GAUGE WORKS OFF AND ON AND DOES READ CORRECTLY FROM OVER FULL TO NOT AT ALL AND EVERY PLACE INBETWEEN. THE SPEEDOMETER READS EVERY WHERE FROM CORRECTLY TO 130 MPH WHEN YOU ARE DRIVING AT 50 MPH AND SOMETIMES GOES ALL THE WAY AROUND TO IT HITS THE STOP.OTHER TIMES THE SPEED ODOMETER SAYS YOU ARE MOVING AT 40 MPH WHEN YOU ARE STOPPED. *TR
2005 CHEVROLET IMPALA. UNIT #1 WAS WESTBOUND ON THE OHIO TURNPIKE. THE LEFT FRONT TIRE BLEW OUT CAUSING THE UNIT TO LOOSE CONTROL. UNIT #1 VEERED OFF THE SIDE OF THE ROADWAY AND STRUCK THE MEDIAN WALL. *LN (OHIO TRAFFIC CRASH REPORT # 10-0390-90)*JB
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE ENGINE TEMPERATURE GAUGE FAILED. THE ENGINE GAUGE ROSE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE ENGINE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TH VEHICLE WAS NOT RECALLED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 63,000.
Data synced from NHTSA on May 4, 2026