2007 Chevrolet Impala Complaint Log

TRAVELING DOWN FM 247 SOUTH IN HUNTSVILLE, TX. @ POSTED SPEED OF 60 MPH AROUND THE TIME OF ABOUT 1:10 PM, WHEN MY REAR TIRES INVOLUNTARILY SWERVED CAUSING MY VEHICLE TO STEER CROSS LANES AND CRASH OFF ROAD ONTO GRASSY AND WOODED SHOULDER. CRASHED INTO DEBRIS INCLUDING TREES LIMBS, STUMPS. CRASH CAUSED PERSONAL INJURY AND DAMAGE TO VEHICLE. *TR THE CONSUMER STATED GM WAS WELL AWARE THAT THE CHEVROLET IMPALA'S WERE WITHIN THE RECALLED VIN BREAKPOINT. THEY WERE EQUIPPED WITH AN IDENTICAL FRAME, CHASSIS, SUSPENSION, SPINDLE RODS AS THE POLICE PACKAGE LISTED FOR THE RECALL. UPDATED 08/09/12 UPDATED 08/14/12 THE CONSUMER IS REQUESTING NHTSA POLICY WHEN AN AUTO MANUFACTURER IS TO FILE A RECALL WITH THE PUBLIC. UPDATED 05/08/14

HAD CLUNK NOISE COMING FROM REAR SUSPENSION WHEN GOING OVER EVEN THE SMALLEST BUMP OR CRACK IN THE ROAD. TOOK BACK TO DEALER AND THEY FOUND THE CROSS MEMBERS OF THE CHASSIS - BOLTS HAD WORKED LOOSE. THEY TIGHTENED THEM. NO MORE NOISE SO FAR. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA 3LT(NA). THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE FROM A STOP LIGHT OR STOP SIGN, THE TIRES SPUN OUT AND THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS WHEN SHE WAS INFORMED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. DUE TO THE DEFECT FOUR TIRES HAD TO BE REPLACED WITH NEW TIRES AND A WHEEL ALIGNMENT PERFORMED. THERE WAS A TECHNICAL SERVICE BULLETIN, NUMBER 01-02- 32-00101 (STEERING); ASSOCIATED WITH NHTSA ITEM NUMBER 618086. THE CONTACT HAD SIGNIFICANT CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 38,717.

WE BOUGHT OUR 2007 CHEVROLET IMPALA 3LT NEW IN FEBRUARY 2007. THE CAR JUST TURNED OVER 50,000 MILES. AT 38,000, WE NOTICED THE PASSENGER SEAT HEATING ELEMENT QUIT WORKING. CHEVY DEALER ESTIMATES THE COST OF REPAIRS AT ABOUT $200. AT 48,000 THE SHIFTER RELEASE SWITCH STOPPED WORKING, SO THE SHIFTER COULD NOT BE MOVED FROM THE PARK POSITION. CHEVY DEALER SAID A WIRE BROKE IN THE CENTER CONSOLE AND REPAIRS WERE $137. FROM ABOUT 45,000 MILES TO PRESENT, THE TRANSMISSION OCCASIONALLY SLIPS WHEN ACCELERATING FROM A STOP AT AN INTERSECTION. THE ENGINE REVS FOR ABOUT A SECOND OR TWO BEFORE THE TRANSMISSION ENGAGES. THE CHEVY DEALER HAS HAD THE CAR IN TWICE FOR THIS PROBLEM, THE SECOND TIME FOR MORE THAN A WEEK, AND WE'RE TOLD IT DOESN'T HAPPEN IN THE SHOP. THE SLIP HAPPENS ABOUT ONCE EVERY TWO DAYS THAT WE NOTICE. NOW, AT 50,100 MILES, THE EXHAUST HAS GOTTEN LOUDER AND A REPAIR SHOP SAID THERE'S A CRACK ON THE TOP OF THE LEFT MUFFLER. THE CHEVY DEALER SAYS IT'S NOT IN WARRANTY, AND THE JOB WILL COST $1,152. AN INDEPENDENT REPAIR SHOP SAYS THE MUFFLER CAN BE REPLACED FOR $160. *TR

I WAS A SEATED DRIVER DRIVING TO WORK AND I TRIED TO PASS A DRIVER IN FRONT OF ME THAT WAS DRIVING RECKLESS. AS I BEGAN TO PASS THE CAR THEY SWERVED TOWARDS ME AND I HIT THE GRAVEL AND LOST CONTROL OF THE CAR AND BEGAN TO SPIN AND HIT THE PAVEMENT THEN GRAVEL AGAIN AND BEGAN TO FLIP SEVERAL TIMES BEFORE SLAMMING INTO THE FIELD. I HIT MY HEAD ON THE STIRRING WHEEL TWICE AND I THE AIR BAGS NEVER DEPLOYED. I WAS GOING 60 MILES PER HOUR. I HAD HEAD AND NECK INJURIES. *TR

HAVE 2007 IMPALA LT3. (PURCHASED FROM SUNSET CHEVROLET, SUMNER, WA) 1/13/2010. HAVING SERIOUS TRANSMISSION ISSUES. TOOK VEHICLE TO FIRESTONE (6/10/10) FOR ROUTINE OIL CHANGE AND INSPECTION. FOUND LEAK IN TRANSMISSION. ALSO NEEDED FUEL SYSTEM SERVICE. REPAIRS NOT DONE AT THIS TIME DUE TO FINANCIAL SHORTAGE. TOOK TO FIRESTONE AGAIN FOR ROUTINE OIL CHANGE 8/26/10. DURING ROUTINE INSPECTION OIL LEAK DETECTED. TRANSMISSION LEAKING. AND POWER STEERING MAKING ABNORMAL NOISE. COULD NOT AFFORD REPAIRS. THEN TOOK VEHICLE TO DEALERSHIP. WAS TOLD THAT REPAIRS NOT COVERED BY WARRANTY. COULD NOT AFFORD OUT OF POCKET. TRANSMISSION GOT WORSE AS DID OIL LEAK AND POWERSTEERING. 1/31/11 FIRESTONE SERVICED THE TRANSMISSION AND REPLACED THE LEAKING GASKET. THIS DID NOTHING TO HELP TRANSMISSION ISSUES. CONTACTED GM. WAS EVENTUALLY TOLD THAT EVEN THOUGH BURIEN CHEVROLET TOLD US THE PARTS WERE NOT COVERED BY WARRANTY, THAT IN FACT THE PARTS WERE COVERED BY WARRANTY AT THE TIME WE TOOK IT TO THE DEALER. BUT BECAUSE WE TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP, THEIR WAS NOTHING GM COULD DO TO ASSIST US WITH OUR ISSUE. NOW I AM UNSURE HOW TO PROCEED. ANY ADVISE? THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STEERING KNUCKLE IN 2007 IMPALA...STRANGE NOISE WHEN TURNING WHEEL ALL THE WAY TO THE RIGHT. *TR

WHEN A HEADLIGHT FAILS ON MY 2007 CHEVROLET IMPALA THE MANUAL MAKES IT LOOK LIKE IT IS VERY EASY FOR THE OWNER TO CHANGE THE HEADLIGHT. HOWEVER, AFTER PURCHASING THE HEADLAMP AT AN AUTOPARTS STORE I TRIED EVERY DRIVER I HAD ON THE SO CALLED SCREW THAT HOLDS THE HEADLIGHT ASSEMBLY IN PLACE. THE FALE NORMAL LOOKING SCREW THEY USE IS A SAFETY TRAP. IT'S HEAD IS TOO SHALLOW TO REACH INTO ANY NORMAL DRIVE. I HAD TO DRIVE AROUND WITH MY HEADLIGHT OUT UNTIL I FIND A CAPABLE MECHANIC WITH THE SPECIAL TOOL. IF THEIR SHOP MANUAL WARNED I NEEDED A SPECIAL TOOL I COULD HAVE TRADED THE CAR IN ON A NEW ONE OR GONE TO A MECHANIC TO BEGIN WITH. IT MADE ME SO ANGRY THAT I TOOK IT OUT ON MY WIFE WHEN SHE COMPLAINED THAT IT WAS TAKING TOO LONG TO DO WHAT I THOUGHT WAS A "JUST WAIT A MINUTE HONEY UNTIL I GET DONE" JOB. ANY MORE ANGRY I COULD HAVE TURNED INTO A SEVERE SAFETY HAZARD STORM! ITS ALMOST AS BAD AS WHEN GM MADE ME PURCHASE A LEASE LOOKING LOAN FROM GMAC WHEN I PURCHASED THE CAR. AFTER I PAID IT OFF THEY STILL OWNED THE CAR. FOR SOME REASON THEY INSISTED THAT IT WAS A LOAN AND NOT A LEASE. AND NOW THE GUY IN THE OFFICE NEXT TO ME GOT A GOOD DEAL ON A NEW IMPALA AT TAX PAYER EXPENSE. I HEAR THAT GM IS CONNING THE PUBLIC INTO THINKING THEY ARE PAYING BACK THEIR LOAN WHEN THEY ARE REALLY PLAYING TRICKS BY NOT TALKING ABOUT THE ENTIRE 30 BILLION AND MESSING USING TARP MONEY TO PAY THE GOVERNMENT BACK. PEOPLE AT GM COULD GET HUNG OR AT LEAST TARRED AND FEATHERED FOR THIS WHICH IS ANOTHER SAFETY PROBLEM. *TR

MY CHEVY 2007 IMPALA FAILS TO START AT CERTAIN TIMES DUE TO PASSLOCK DEFECTS. THE INTERNET LISTS COMPLAINTS ALL OVER THE WEB ABOUT THIS GM PROBLEM, BUT NO RECALL. IT HAS DONE THIS 14 TIMES IN THE LAST 30 DAYS. SOMETIMES STARTING 10 MINUTES LATER, SOMETIMES NOT STARTING UNTIL THE NEXT DAY. I NEED A CAR THAT STARTS WHEN NEEDED, ESPECIALLY IF I AM IN A BAD AREA OR PARKED IN AN AREA THAT HAS BECOME UNSAFE. HAVE SOLDERED CONNECTIONS TO TERMINALS THAT SEEMED TO WORK FOR 3 DAYS BUT PROBLEM CAME BACK. NEXT WILL TRY AFTER MARKET BYEMASS MODULE AS MENTIONED ON COMPLAINT SITES AS A FIX, AS CHEVY APPEARS TO CHARGE IN EXCESS OF $500 FOR TEMPORARY FIXES. JUST HAD MY SECOND TOW JOB AFTER A SHOP COULDN'T FIX IT, OVER 70 MILE TOW THIS TIME BACK HOME BECAUSE SHOP COULDN'T DETERMINE PROBLEM. *TR

2007 CHEVY IMPALA - VERY DANGEROUS TO DRIVE ON SLICK ROADS - ABNORMAL REAR TIRE WEAR DUE TO ALIGNMENT ISSUES - WEARS OUT TIRES IN APPROXIMATELY 15000 MILES DUE TO EXCESSIVE INNER WEAR / CAMBER OUT OF ALIGNMENT. *KB

I'VE HAD TO REPLACE REAR TIRES EVERY 23,000 MILES. TOOK CAR TO CHEVY DEALER AND HE TOLD ME THAT THE HOLES FOR THE STRUTS WOULD HAVE TO BE ELONGATED AND MODIFIED WITH A CAMBER KIT AT MY EXPENSE OR ELSE THE REAR ALIGNMENT WOULD NOT BE ACCORDING TO SPECS. I PAID FOR FRONT AND REAR ALIGNMENT,CHEVY WILL NOT PAY FOR THIS UNLESS ITS A POLICE CAR. IT IS A FACTORY DEFECT, THERE ARE A LOT OF THE SAME MODEL YEAR CHEVROLETS WITH THE SAME PROBLEM. *TR

2007 CHEVROLET IMPALA BRAKING SYSTEM GRABS AND SHAKES CAR EXCESSIVELY WHEN USING THE BRAKES TO CONTROL DESCENT DOWN MOUNTAIN ROADWAYS. THIS HAS ALSO OCCURRED DURING COMMUTING TO AND FROM WORK WHEN THE BRAKES ARE USED QUITE OFTEN. THE BRAKING SYSTEM WAS TESTED BY A CHEVROLET DEALER, THREE DAYS AFTER THE MOUNTAIN DRIVING PROBLEM. THE ROTORS AND PADS WERE IN EXCELLENT CONDITION AND NO PROBLEM COULD BE IDENTIFIED. A WEB SEARCH IDENTIFIES OTHER COMPLAINTS OF THIS SAME SYMPTOM. ALTHOUGH NO DAMAGE WAS CAUSED, THE CAR WAS OPERATING IN A VERY UNSAFE MANNER. EVEN AT 30 - 40 MPH THE CAR WAS SHAKING ENOUGH TO DEGRADE SAFE CONTROL. *TR

THIS INVOLVES A CONTINUED REAR TIRE ISSUE WITH MY 2007 CHEVY IMPALA LTZ THAT HAS NOT BEEN RESOLVED DESPITE ENCOUNTERS WITH DEALERS & NATIONAL TIRE ALIGNMENT SPECIALISTS 12/06: PURCHASED CAR NEW, CAME WITH GOODYEAR EAGLE LS2 RADIALS. 3/08: ONE TIRE BLEW IN CHARLOTTE, NC. AT JUST TIRES, THEY POINTED OUT THAT BOTH REAR TIRES INCLUDING THE ONE THAT BLEW HAD SIGNIFICANT SIGNS OF WEAR, REPLACED BOTH WITH LS2 RADIALS. THE PROBLEM WAS CHALKED IT UP TO ALIGNMENT ISSUES THAT COULD'VE STARTED FROM THE FACTORY. 11/08: AFTER MORE INCIDENTS OF LOW REAR TIRE PRESSURE, TOOK CAR INTO LOCAL JUST TIRES. TIRED OF CONTINUED ISSUES, I DECIDE TO GET TOP OF THE LINE TIRES FROM THEM (GOODYEAR ASSURANCE TRIPLETRED) FOR JUST UNDER $900. 9/09: TIRE KEPT LOSING PRESSURE, TOOK CAR INTO LOCAL JUST TIRES. TOLD TIRES WERE NOT ONLY ONCE AGAIN OUT OF ALIGNMENT, BUT REAR TIRES AGAIN NEEDED REPLACEMENT (IN A MANNER NOT COVERED BY ROAD HAZARD PLAN) FOR $507 WITH TREADS SEVERELY WORN DOWN. THE PROBLEM WAS AGAIN CHALKED UP TO ALIGNMENT ISSUES, THOUGH THEY ALIGNED THE TIRES IN 11/08. 6/10: RANDOMLY CHECK TREADS ON MY TOP-LINE TIRES. COMPLETELY FINE IN FRONT, BUT WORN DOWN CONSIDERABLY ON BOTH REAR TIRES. I DRIVE ONLY CITY STREETS & HAD DRIVEN LESS THAN 12,000 MILES SINCE BUYING 4 NEW TIRES. RESEARCH UNCOVERS A PLETHORA OF REAR-END ALIGNMENT ISSUES ON 2007 CHEVY IMPALAS, INCLUDING A SPECIFIC IDENTIFIED ISSUE: HTTP://FLEETLEADER.PHH.COM/RECALLS/2008/RECALLSJULY2008.PDF CUSTOMER SATISFACTION PROGRAM #08032 - UNEVEN POLICE CAR REAR TIRE WEAR OBVIOUSLY, THIS EXTENDED TO COMMERCIAL IMPALAS & EXPLAINS WHAT'S BEEN HAPPENING. WHEN CALLING PALLONE CHEVROLET, THE SERVICE REP FLATLY DISMISSES THE TALK OF THE POLICE RECALL, SAYING THAT THE SPINDLE ROD PARTS INVOLVED ARE COMPLETELY DIFFERENT. (LATER CHECKING INDICATES THE PARTS ARE EXACTLY THE SAME ON BOTH THE POLICE AND COMMERCIAL VEHICLES.) I'M TOLD THAT THE ONLY WAY THEY CAN HELP IS TO CHECK ALIGNMENT, AS IF NOTHING ELSE COULD BE CAUSING THE PROBLEM. *TR

MANY CHEVROLET VEHICLES HAVE A LONG TERM PROBLEM WITH INADEQUATE, DEFECTIVELY MANUFACTURED BRAKE ROTORS CAUSING THE VEHICLE TO VIOLENTLY SHAKE, CHATTER, VIBRATE, ETC., WHEN THE BRAKES ARE APPLIED. THE CHEVROLET BRAKE CHATTER, SHAKE, PULSATING, ROUGHNESS PROBLEM REPORTED BY MANY CHEVROLET OWNERS IS NOT ONLY AN ANNOYING PROBLEM BUT ALSO A SAFETY PROBLEM!!!! THE FOLLOWING IS A PERSONAL EXPERIENCE NEARLY RESULTING IN A SERIOUS ACCIDENT PRIMARILY BECAUSE OF DEFECTIVE BRAKES ON MY 2007 CHEVROLET IMPALA VEHICLE. RECENTLY WHILE TRAVELING ALONG AN INTERSTATE HIGHWAY WITH MY WIFE DRIVING, WE WERE SUDDENLY FACED WITH AN PANIC STOPPING REQUIREMENT BECAUSE OF BACKED UP TRAFFIC ON A CURVE. MY WIFE APPLIED THE BRAKES HEAVILY AND THE CAR WENT INTO SUCH A VIOLENT FRONT SHAKING FIT THAT SHE PANICKED AND RELEASE THE BRAKE TO STOP THE SHAKING AND HAD TO SWERVE TO AVOID STOPPED CARS IN FRONT OF US. THE NHTSA SHOULD FORCE CHEVROLET TO RECALL ALL CHEVROLET VEHICLES WITH THIS PROBLEM AND CORRECT IT BEFORE MAJOR ACCIDENTS HAPPEN WITH LOSS OF PROPERTY AND LIFE. THIS PROBLEM IS COMMON TO MANY CHEVROLET VEHICLE AS REPORTED ON MANY WEB SITES BUT BECAUSE IT IS OFTEN JUST AN ANNOYING CONCERN MOST PEOPLE DON'T CONSIDER THE SAFETY ASPECTS OF THIS PROBLEM UNTIL THEY ARE FACED WITH A SITUATION AS DESCRIBE ABOVE. NOTE: PLEASE DO NOT ASSOCIATE THIS CHATTER, SHAKING, VIBRATING BRAKE PROBLEM DUE TO DEFECTIVE BRAKE ROTOR DESIGN/MANUFACTURE WITH THE ACTIVATION OF THE ANTI-BRAKE SYSTEM. THIS PROBLEM SHOWS UP WITH JUST NORMAL BRAKE ACTIVATION. *TR

I HAVE A 2007 CHEVY IMPALA LT I BOUGHT IT USED WITH 30,000 MILES ON IT. IN BETWEEN OIL CHANGES THE OIL WARNING COMES ON TELLING ME TO ADD MORE OIL. I'VE TAKEN IT TO THE DEALERSHIP AND TO OTHER MECHANICS AND CANNOT FIGURE OUT WHAT IS WRONG. THEY HAVE CHECKED FOR LEAKS AND THERE ARE NONE. THEY SAID MAYBE THE ENGINE IS BURNING IT OFF BUT THEY DON'T SMELL IT. NOBODY CAN TELL ME WHAT IS WRONG, SO IN BETWEEN OIL CHANGES I HAVE TO PUT 1-2 QUARTS OF OIL IN IT. I CHANGE MY OIL EVERY 6,000 MILES. *TR

2007 IMPALA. ROTORS REPLACED 3 TIMES. POLICE BRAKES WERE INSTALLED BUT THE ROTORS WARPED. THEY DID LAST LONGER. THE DEALER REPLACED THE POLICE ROTORS AND THEY WARPED WITHIN 100 MILES. THE ROTORS WERE CUT YESTERDAY AND I WOULD BET THEY WILL BE WARPED WITH IN 2 WEEKS. *TR

I PURCHASED A 2007 CHEVY IMPALA LT WITH 52,000 ON 5.27.10. THE CAR IS UNSAFE, MAKES LOUD ROAD NOISE, THE TIRES ARE WEARING OUT FUNNY, EVEN THO THE CAR WAS PERFECT WHEN I BOUGHT IT. THE BRAND NEW TIRES ARE WEARING OUT FUNNY, I TOOK IT TO 2 SHOPS, HAD ROTORS REPLACED THAT WERE WARPED, BALANCED, AND ROTATED TIRES, TOMORROW GETTING IT ALIGNED AGAIN, THE DEALER ALIGNED IT WHEN I PURCHASED IT LESS THAN A MONTH AGO. THE TIRES ALSO NEED BALANCED AGAIN EVEN THO I GOT IT DONE A WEEK AGO. I DON'T FEEL SAFE DRIVING THIS CAR IT HAS A SERIOUS DEFECT WITH THE CAR NOT THE TIRES, SOME KIND OF ALIGNMENT PROBLEM A GM DEFECT, AND I'M SEEING ALOT OF OTHERS SAME THE SAME THING AS ME ON THE FORUMS ABOUT THE 2007 IMPALA. THE TRANSMISSION SLIPS WHEN TAKING OFF FROM A LIGHT IN CITY AT LOW SPEEDS, I PUSH THE GAS PEDDLE JUST A LITTLE BIT TO SPEED UP LIKE A CAR IS DESIGNED TO DO BUT THE RPMS GO UP BUT THE CAR DOES NOT SPEED UP TO KEEP UP WITH TRAFFIC, I PUSH THE GAS PEDDLE DOWN HALF WAY AND THE OVERDRIVE KICKS IN WITHOUT EXPECTING IT AND IT SPEEDS UP LIKE A ROCKET IN 30MPH TRAFFIC. THE CAR STRUGGLES AND KICKS ITS OVERDRIVE IN TO JUST SPEED UP IN THE CITY, SOMETHING ISN'T RIGHT WITH THIS. IM AFRAID TO DRIVE ON THE HIGHWAY WITH THE TIRE WEAR ISSUE, THE TIRES ARE BEING RUINED AND NO EXCUSE FOR IT. IM SAVING AND FILING ALL REPAIRS DONE TO MY IMPALA... I REALLY AM AFRAID TO DRIVE THIS CAR OVER 50MPH, I DON'T THINK MY LIFE SHOULD BE AT RISK BECAUSE GM SLAPPED TOGETHER A CAR WITHOUT MAKING IT SAFE. I DON'T FEEL SAFE DRIVING THE CAR, IT DOESN'T HANDLE OR STIR THAT WELL EITHER, NOT VERY RESPONSIVE. I'M SHOCKED THAT GM PUT OUT SUCH A VEHICLE, IT'S A MESS AND I DON'T GET IT? IT'S A FACTORY PROBLEM GM OVERLOOKED AND NOT WILLING TO RECALL. THEY SHOULD CONSIDERING IT'S UNSAFE. THE CAR HAS OTHER ISSUES AS WELL.. A WARNING LIGHT CAME UP SAYING DRIVER SIDE AIRBAG NOT WORKING, IT CORRECTED ITSELF AND WENT AWAY, I HOPE THE AIRBAGS ARE WORKING PROPERLY? MY GIRLFRIEND SITS IN THAT SEAT. I WANT HER SAFE. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN PLACED IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPAIRED THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING HIM TO CRASH INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, WAS NOT INSPECTED AT THE CONTACT'S REQUEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 102,000. A POLICE REPORT WAS AVAILABLE.

2007 IMPALA,NOXIOUS SMELL FROM INTERIOR,AT TIMES UNINHABITAL,THE WARMER THE TEMPERATURE THE WORSE THE SMELL,CULPRIT IS A INTERIOR DASH INSULATOR PAD AND INCORRECT POWER BRAKE BOOSTER BOOT,GM NEEDS TO FIX ALL AFFECTED VEHICLES IN OR OUT OF WARRANTY,HEALTH ISSUES. *TR

ABS & TRACTION CONTROL SERVICE LIGHT KEPT COMING ON AND I TOOK IT TO DEALERSHIP FOR SERVICE AND THEY TOLD ME IT WAS THE HUB ASSEMBLY FOR THE LEFT SIDE DRIVER SIDE THAT WAS COVERED UNDER WARRANTY AND THAT I NEEDED TO REPLACE MY FRONT ROTORS AND BRAKE PADS (I WASN'T HAVING ANY PROBLEMS WITH MY BRAKES BUT BECAUSE THEY SAID THEY NEEDED REPLACING I WENT ALONG WITH IT). AFTER REPAIRS WERE COMPLETED AND MY VEHICLE "ROAD-TESTED", I PICKED UP MY CAR AND AFTER LEAVING THE DEALERSHIP, BOTH THE ABS AND TRACTION SERVICE LIGHT CAME ON AGAIN AND I CALLED AND THEY SCHEDULED ME IN FOR AN APPT. 2 DAYS LATER. THEY COULDN'T FIND THE PROBLEM SO THEY CALLED AND TOLD ME THAT THEY NEEDED TO DIG DEEPER AND KEEP MY CAR OVERNIGHT AND THAT I WOULD NOW BE CHARGED A DIAGNOSTIC FEE TO DIAGNOSE THE PROBLEM UP TO $100. MY SERVICE 2 DAYS PRIOR COST $224.90 SO I WAS A LITTLE SKEPTICAL BUT I NEEDED TO KNOW WHAT THE PROBLEM WAS SO I AGREED. I RECEIVE A PHONE CALL TODAY STATING THAT IT IS A WIRE IN THE HARNESS THAT'S CAUSING THE PROBLEM AND IT WOULD BE ANOTHER $250.00 TO FIX. I CHECK THE INTERNET TO FIND OUT MORE INFORMATION AND NOT ONLY HAS THIS HAPPENED TO ME BUT TO SEVERAL OTHERS AND OBVIOUSLY THIS IS A MANUFACTURER DEFECT AND SHOULD BE COVERED AND HOW DO I KNOW THAT THE DEALERSHIP DIDN'T CAUSE THE PROBLEM/DEFECT BY DIGGING DEEPER TO FIND OUT WHY THE SERVICE LIGHTS WERE COMING ON AND DAMAGED THE WIRE. *TR

TREAD SEPARATED FROM TIRE, LOSS OF AIR. THIRD TIRE OF THIS SAME MAKE AND MODEL TO DO THIS. *TR

MY 2007 IMPALA TIRES WORE OUT PREMATURELY. I NOTICED THE TIRES STARTING TO WEAR OUT ON THE INSIDE AT ABOUT 6,000 MILES AND HAD THE TIRES ALIGNED AND ROTATED. THE TIRES CONTINUED TO WEAR OUT ON THE INSIDE. I BROUGHT THIS TO THE ATTENTION OF LUCK CHEVROLET AT ABOUT 32,000 MILES AND THEY SAID GM WOULD NOT COVER THIS REPAIR UNDER THE WARRANTY. HOWEVER THEY DID SAY THERE WAS A PROBLEM AND A KIT COULD BE INSTALLED TO CORRECT. I REPLACED THE TIRES AND HAD GOODYEAR INSTALL THE CAMBER KIT TO CORRECT THE PROBLEM. I SPENT $800 FOR NEW TIRES WHEEL ALIGNMENT AND THE CAMBER KIT. *TR

I PURCHASED MY VEHICLE IN LATE MARCH 2010. SHORTLY THEREAFTER, MY CAR BEGAN TO LOSE POWER. I HAD AT LEAST 3 INCIDENCES THAT I CAN REMEMBER, 1 OF WHICH WAS GOING DOWN THE INTERSTATE AND THE CAR COMPLETELY DIED. FRIGHTENED, I WAS ABLE TO GET THE CAR TO THE SHOULDER AND PUT THE VEHICLE IN PARK. MY FIRST REACTION WAS TO ATTEMPT TO RESTART THE VEHICLE. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT SAFELY HOME. THE OTHER INCIDENTS WERE ON MAIN ROADS IN TOWN. THE CAR DID THE SAME THING. AFTER THE INTERSTATE ORDEAL, I IMMEDIATELY TOOK THE CAR TO BEATY CHEVROLET IN KNOXVILLE, TN. THEY STATED THAT THE IGNITION WENT OUT AND NEEDED TO BE REPLACED. NOW, I UNDERSTAND THAT OTHER GM OWNERS HAVE HAD THIS SAME ISSUE. A RECALL DEFINITELY NEEDS TO BE ISSUED SO NO MORE PEOPLE ARE PUT IN HARM'S WAY. THIS IS A KNOWN ISSUE ACCORDING TO AN OPERATOR NAMED [XXX] AT GM WHEN I CALLED A FEW MINUTES AGO TO INQUIRE ABOUT THE CURRENT RECALL REGARDING THE KEY/FOB TURNING ISSUE. SHE STATED THAT THE RECALL HAD NOT YET BEEN ISSUED REGARDING MY ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOUR DEPARTMENT. I BELIEVE THAT THIS KNOWN ISSUE IS BEING SWEPT UNDER THE RUG BY THE BIG CORPORATION AND NEEDS TO BE DEALT WITH IMMEDIATELY. I DESERVE A FULL REFUND FOR "FAULTY" MANUFACTURED PARTS. LUCKILY, MY FAMILY NOR I WERE INJURED DURING THE LISTED INCIDENTS LISTED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH WHEN HE FELT A CLICK IN THE STEERING WHEEL AND HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

2007 CHEVROLET IMPALA. PREMATURE TIRE WEAR*CW THE CONSUMER ALSO HAS ANOTHER COMPLAINT WITH A DIFFERENT VEHICLE. ODI # 10334853. UPDATED 06/04/10.*JB THE CONSUMER IS REQUESTING AN INSPECTION OF THE VEHICLE. HE WOULD LIKE THE STRUTS AND FRONT END TO BE INSPECTED. UPDATED 08/12/10*JB

ONCE AGAIN THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED LIGHTS ARE ON. WE HAVE TAKEN THE CAR TO DON BROWN CHEVY DEALERSHIP MULTIPLE TIMES WITH NO FIX IN SIGHT. BEEN TOLD IT'S A CLIP THAT CAME LOOSE AND WAS FIXED MULTIPLE TIMES. IT WOULD BE HELPFUL TO FIND SOME PLACE THAT CAN ACTUALLY FIX THE PROBLEM OR FOR GM TO COME UP WITH A FIX. THIS IS NOT A RECALL ITEM AND SHOULD BE ON THE LIST DUE TO THE MULTIPLE INCIDENTS. THIS PROBLEM HAS BEEN OCCURRING INTERMITTENTLY ON THE CAR SINCE 2009. *TR

I HAVE A 07 CHEVY IMPALA SS. I REPLACED THE TIRES SEPT 28, 2009, HAD THEM ROTATED AT A GM DEALER IN JAN 10 WHEN I GOT AN OIL CHANGE. MY HUSBAND WAS DOING SOME BRAKE WORK 2 WEEKS AGO AND NOTICED MY TIRES WERE COMPLETELY BALD ON THE INSIDE EDGES. AFTER RESEARCHING THE ISSUE, MY CAR HAS A MANUFACTURERS DEFECT (TSB # 08032) AND GM ENGINEERS CREATED A CAMBER FIX KIT FOR THE ISSUE BUT GM WILL ONLY PAY FOR REPAIRS IF THE CAR IS CODED AS A "POLICE VEHICLE". I WAS ON HOLD FOR OVER AN HOUR IN AN HOUR AN A HALF CONVERSATION WITH CHEVY CUSTOMER SERVICE THIS WEEK. THEY TOLD ME THEY WOULD DOCUMENT IT BUT BASICALLY SORRY FOR YOUR LUCK. I ASKED FOR A MANAGER AND AFTER A 3 MINUTE CONVERSATION SHE HUNG UP ON ME SAYING SHE WOULD NOTE MY CASE AS "DISSATISFIED" BUT THERE WAS NOTHING ELSE THEY WOULD DO. SHE SAID ALL I COULD DO WAS CONTACT NHTSA AND PLACE A COMPLAINT. I DON'T BELIEVE GM IS STANDING BEHIND THEIR PRODUCT AS THEIR NEW TV AD ELUDES WHEN THEY KNOW THERE IS A PROBLEM, FIX IT FOR THEIR FLEET CUSTOMERS, BUT REFUSE TO HELP THE AVERAGE CITIZEN. FROM REVIEWING THE COMPLAINT SITE MANY OTHERS HAVE HAD THE SAME ISSUE WITH THEIR IMPALA. GM WON'T HELP THE AVERAGE CITIZEN FIX THIS MANUFACTURERS DEFECT UNLESS A RECALL IS ISSUED; THESE WERE THE WORDS OF THE CUSTOMER CARE REP I SPOKE WITH. PLEASE REVIEW ALL THE COMPLAINTS ON THIS ISSUE, REQUEST GM PROVIDE THEIR COMPANY STATS ON THE FLEET VEHICLES THEY'VE FIXED, AND ISSUE A RECALL FOR THIS ISSUE. THIS SHOULD HAVE BEEN COVERED AS MY CAR IS UNDER FULL WARRANTY AT THIS TIME BUT THEY LOOK AT THIS ISSUE AS AN ALIGNMENT ISSUE NOT A REAR SUSPENSION ISSUE (WHICH IS WHAT IT IS) TO GET THEMSELVES OUT OF PAYING FOR THEIR MISTAKES. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED THREE TIMES WITHIN THE LAST YEAR DUE TO EXCESSIVE TREAD WEAR AND BLOWOUTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR SUSPENSION WAS REALIGNED AND THE STRUTS WERE REPLACED, BUT THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ARM KIT THAT COULD BE INSTALLED ON THE VEHICLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION AND THE CONTACT WAS INFORMED THAT THE ARM KIT WOULD NOT REMEDY THE FAILURE. ADDITIONAL REPAIRS WERE NOT PERFORMED. THE FAILURE MILEAGE WAS 57,059 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF

2007 CHEVROLET IMPALA HAS STRONG ODOR (SKUNK-LIKE SMELL) THAT RADIATES FROM THE VEHICLE'S INTERIOR WHEN THE OUTSIDE CLIMATE BEGINS TO WARM UP. GM ISSUED A TSB (#08-08-110-019) FOR THE PROBLEM, BUT WILL NOT REPAIR VEHICLES THAT ARE OUT OF WARRANTY. THE PROBLEM PERTAINS TO INCORRECT PARTS (A RUBBER BRAKE BOOSTER BOOT AND INSTRUMENT PANEL INSULATOR PAD) INSTALLED IN VEHICLES BETWEEN JANUARY 1 2007 AND MARCH 1 2007 THAT EMIT THIS ODOR. THE SMELL IS SO SEVERE AT TIMES THAT IT CAUSES SEVERE HEADACHES AND NAUSEA TO THE VEHICLES OCCUPANTS. ON SEVERAL OCCASIONS, THE CAR HAD TO BE STOPPED AND ALL OCCUPANTS EXIT WHILE THE CAR "AIRED-OUT". SURELY, STRONG CHEMICALS ARE BEING DISBURSED IN A SMALL SPACE THAT IS MAKING PEOPLE SICK AND GM NEEDS TO ADDRESS THIS ISSUE. *TR

THIS COMPLAINT IS ABOUT MY 2007 CHEVY IMPALA. ON 3/31/10 I WAS ON THE HIGHWAY COMING BACK FROM FLORIDA WHEN MY REAR TIRE STARTED LOOSING AIR. I IMMEDIATELY GOT OFF THE HIGHWAY AND FOUND A TIRE REPAIR SHOP IN BARNESVILLE GA. THEY LOOKED AT MY BACK TIRES AND BOTH WERE WORN ON THE INSIDE AS THOUGH MY REAR END WAS OUT OF ALIGNMENT. I HAD TO GET 2 NEW TIRES FOR THE BACK. THE ORIGINAL TIRES HAD 37,000 MILES ON THEM. COST OF THE NEW TIRES WERE $296.23. THEN WHEN I GOT BACK HOME I TOOK IT TO THE CHEVY DEALER WHERE THEY SAID I NEEDED A 4 WHEEL ALIGNMENT AT A COST OF $89.95. I RECENTLY READ IN THE PAPER THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A DEFECTIVE SPINDLE ROD THAT THE DEALER SHOULD HAVE KNOWN ABOUT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I WAS INVOLVED IN A FRONTAL IMPACT ACCIDENT YESTERDAY GOING APPROX.. 35MPH AND MY AIRBAG DID NOT DEPLOY. I SUSTAINED INJURIES TO MY LEFT SIDE OF MY NECK, SHOULDER, ARM AND BACK AS I TOOK THE FULL IMPACT OF THE CRASH WITH MY BODY. I HAD MY SEATBELT ON, THANK GOD. I HAVE A 2007 CHEVY IMPALA THAT I BOUGHT FROM ENTERPRISE IN 2007. I JUST SAW AN ARTICLE FROM 8/2009 WHERE SUITS ARE BEING RAISED AGAINST ENTERPRISE REGARDING 2006-2008 CHEVY IMPALAS AND AIRBAGS WHOSE SEVENTH VIN NUMBER IS A 5. CAN YOU TELL ME IF I HAVE CAUSE FOR CONCERN? [XXX] *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DETECTED THAT BOTH REAR TIRES WERE COMPLETELY DEFLATED. A WHEEL ALIGNMENT FAILURE CAUSED DAMAGE TO THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR PASSENGER AND DRIVER SIDE TIRES WERE REPLACED WITH A WHEEL ALIGNMENT SERVICE PERFORMED ON THE VEHICLE. THE COST OF THE SERVICE REPAIR WAS $500. THE FAILURE MILEAGE WAS 35,000.

LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE. NOTE: THIS IS A POLICE SQUAD CAR AND THIS IS THE 2ND VEHICLE OF THIS MAKE, MODEL AND YEAR THAT HAS PERFORMED THE SAME WAY. *TR

MY ABS AND TRACTION CONTROL LIGHTS CAME ON I WAS TOLD IT WAS MY BEARINGS. I REPLACED THOSE AND PROBLEMS BEGAN AGAIN I WAS TOLD IT WAS MY BRAKES AND ROTORS AND REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT WAS MY SENSORS, AGAIN I REPLACED THOSE. PROBLEM BEGAN AGAIN I WAS TOLD IT HAS TO BE THE SENOR, ANOTHER REPAIR. ALL THE WHILE CONSTANTLY NEEDING TIRES (PRESSURE LIGHTS ALSO KEPT COMING ON) WELL ABS AND TRACTION CONTROL PROBLEM BEGAN AGAIN. I BACKED UP AND CAR WOULDN'T GO FORWARD. IT'LL GO FORWARD IN 1 N 2 I BELIEVE. HELP!.. *TR

OCCASIONALLY, WHEN STARTING FROM A STOPPED POSITION THE ENGINE WILL REV UP AND THEN THE TRANSMISSION WILL KICK IN TO GEAR. OCCASIONALLY IT SLIPS ON HILLS ALSO. WE GENERALLY DO NOT HAVE TO MERGE INTO HIGH SPEED TRAFFIC BUT IF THE TRANSMISSION SLIPPED AT THAT TIME THERE COULD BE SERIOUS CONSEQUENCES. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM AFTER FIVE VISITS, AND APPARENTLY WILL NOT DO ANYTHING UNTIL THEY THEMSELVES EXPERIENCE THE TRANSMISSION SLIP. *TR

I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR

DEAR NHTSA, PLEASE INVESTIGATE THE FOLLOWING SERIOUS CONCERNS THAT HAVE AFFECTED MY VEHICLE SAFETY IN ADDITION TO OTHER CHEVY IMPALA DRIVERS: VEHICLE: 2007 CHEVY IMPALA. 65,000 MILES, 1 OWNER, IMPALA LS 3.5 L V6 SAFETY CONCERN # 1- INTERMEDIATE STEERING SHAFT - GM REFUSES TO ACKNOWLEDGE THE SERIOUSNESS OF THIS PROBLEM. MY VEHICLE'S STEERING WHEEL CLICKS DURING DRIVING & TEMPORARILY JAMS CAUSING A FEELING OF DISCONNECTION FROM THE ROAD. IT HAS CAUSED A MOMENTARY LOSS OF STEERING CONTROL, AND I FEEL THIS IS A SERIOUS SAFETY CONCERN TO BE ADDRESSED. THIS IS AN ONGOING DESIGN PROBLEM FOR MANY GM MODELS(AS PER MY GOOGLE SEARCH), GM REFUSES TO MAKE CORRECTIONS TO THE DESIGN NOR ISSUE A RECALL. --------------------------------- SAFETY CONCERN # 2- POWER STEERING PUMP- POWER STEERING PUMP LOOSING EFFECTIVENESS & TURNING PERFORMANCE, MEANING PUMP MAY BE FAILING AT ANY TIME. THIS TOO IS ANOTHER COMMON PROBLEM WITH CHEVY MODELS. PLEASE ENCOURAGE GM TO EXPAND POWER STEERING PUMP RECALL TO INCLUDE CHEVY IMPALA MODELS. ---------------------------- SAFETY CONCERN # 3- REAR BACK SEAT CENTER SEAT BELT LOOSES TENSION WHEN USED IN CONJUNCTION WITH INFANT CAR SEAT. WHEN VEHICLE GOES AROUND 30 MILE/HR TURNS OR MILD TURNS, SEAT BELT LOCKING MECHANISM(THE ONE THAT HOLDS THE SEAT BELT TENSE DURING BRAKING) DISENGAGES & PERMITS THE SEAT BELT TO LOOSEN CAUSING CHILD SEAT TO MOVE ACROSS THE SEAT & OR IN ONE SERIOUS CASE WITH MY SON FLIP SIDEWAYS(LUCKILY MY WIFE CAUGHT THE SEAT AS IT TIPPED SIDEWAYS). I HAVE FOLLOWED ALL SAFETY INSTRUCTIONS AS PER CAR SEAT MANUFACTURER (EVENFLOW AURA TRAVEL SYSTEM). THIS IS A CONCERN, SINCE THE TENSION ONLY STAYS FIRM IN ABRUPT STOPS, THIS LEADS ME TO QUESTION THE SAFETY IN A ROLL OVER SCENARIO. I HAVE SINCE USED THE SEAT LEVEL CAR SEAT HOOKS SINCE THE PAST FEW EVENTS( THIS GREATLY REDUCES THE EASE OF SHARING THE CAR SEAT BETWEEN VEHICLES). MY OTHER VEHICLE(NISSAN ALTIMA) HAS NO SUCH PROBLEM, THE TENSION MECHANISM ON THE ALTIMA REMAINS FIRM

I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR

I PURCHASED A USED 2007 CHEVROLET IMPALA 3.5L LS WITH APPROXIMATELY 25K MILES IN OCTOBER 2009. BETWEEN OIL CHANGES MY CAR HAS BEEN BURNING OUT OIL 2-3 QUARTS BETWEEN OIL CHANGES). I HAVE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES TO HAVE THIS ISSUES CORRECTED. THEY THOUGHT IT WAS A CLOGGED SENSOR AND CHANGED IT BECAUSE THEY COULD NOT FIND ANY LEAKS. THEY CHANGED THE SENSOR BUT THE VEHICLE IS STILL BURNING BETWEEN 2 - 3 QUARTS. I HAVE MY OIL CHANGED EVERY 3K MILES. THE OIL LIGHT DOES COME ON TO ALERT ME WHEN I AM LOW. I AM AFRAID THAT THE ENGINE IS GOING TO SEIZE UP. I WANT TO BRING IT BACK TO THE DEALER AGAIN BUT THE LAST 3 TIME I HAVE TAKEN IT THERE THEY HAVE BEEN UNSUCCESSFUL IN FINDING THE PROBLEM. I HAVE BEEN A GM CUSTOMER WITH THIS DEALERSHIP FOR APPROXIMATELY 17 YRS AND HAVE NEVER HAD A PROBLEM WITH ANY OF MY OTHER GM PRODUCTS AND THE DEALERSHIP HAS ALWAYS BEEN VERY HELPFUL. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. DURING A ROUTINE MAINTENANCE APPOINTMENT, THE DEALER TOLD HIM THAT THE STEERING SHAFT NEEDED TO BE REPLACED. HE PREVIOUSLY NOTICED A KNOCKING NOISE IN THE STEERING WHEEL AFTER IT WAS BROUGHT TO HIS ATTENTION AT THE DEALERSHIP. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 51,320. THE FAILURE MILEAGE WAS 51,283.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE CONTINUOUSLY WORE PREMATURELY. THE CONTACT HAD SEVERAL ALIGNMENTS PERFORMED ON THE VEHICLE WITHIN TWO YEARS. IN ADDITION, WHEN DRIVING IN SNOWY WEATHER, THE CONTACT WAS UNABLE TO TRAVEL ABOVE 35 MPH OR THE REAR END OF THE VEHICLE WOULD FISH TAIL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 109,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LS. THE CONTACT WAS HIT IN THE REAR AND PUSHED INTO THE REAR OF ANOTHER VEHICLE. TWO OF THE DRIVERS SUSTAINED INJURIES. THE VEHICLE WAS NOT IN MOTION WHEN THE CRASH OCCURRED. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 103,000.

MY CAR IS A 2007 CHEVROLET IMPALA,4DR, WHITE. I BOUGHT IT NEW FROM A DEALER IN PICKENS SC, WHO WENT OUT OF BUSINESS SOON AFTER I BOUGHT IT. I HAD NO TROUBLE WITH IT UNTIL THE INCIDENCE DESCRIBED HEREIN. ON JANUARY 10, 2010, I WAS GOING DOWN RUTHERFORD ROAD IN GREENVILLE SC TO THE LAUREL BAYE HEALTHCARE HOME IN GREENVILLE SC. I TURNED INTO THE ROAD TO LAUREL BAYE FROM RUTHERFORD ROAD. THIS IS A SHARP RIGHT TURN INTO A ROAD THAT GOES UPHILL. HALFWAY THROUGH THE TURN MY CAR'S STEERING WHEEL LOCKED COMPLETELY. I COULD NOT TURN MY WHEELS AT ALL. THE CAR WAS RUNNING FINE, AND ALL OTHER SYSTEMS IN THE CAR WORKED, BUT MY STEERING WHEEL COULD NOT BE MOVED. I PUT ON MY BRAKES, WHICH WORKED, AND DROVE TO THE OTHER SIDE OF THE NARROW ROAD. I TURNED OFF THE MOTOR, AND WAITED A FEW SECONDS. THEN I TURNED MY CAR BACK ON. THE WHEELS WERE STILL LOCKED. AT THAT TIME ANOTHER CAR DROVE UP, AND THE DRIVER GOT OUT AND TRIED TO GET MY CAR WHEELS TO MOVE, WITH NO SUCCESS. IN TURN, A POLICEMAN, AND MY NEIGHBOR TRIED TO MAKE THE CAR WHEEL TURN, BUT NO SUCCESS. IN THE MEANTIME MY NEIGHBOR GOT THE CAR TO RELEASE THE WHEELS, AND I DROVE IT HOME, AND IT APPEARED TO BE OK AGAIN. THE NEXT DAY I TOOK THE CAR TO A CHEVROLET, BUICK, CADILLAC DEALER IN GREER SC. I REPORTED WHAT HAD HAPPENED, AND THEY SAID THEY WOULD EXAMINE THE CAR. THE SERVICE MAN SAID THEY COULD FIND NOTHING WRONG WITH THE CAR. THE NEXT DAY I CALLED AND THREATENED TO WRITE LETTERS OF COMPLAINT. SO THEY TOOK THE CAR AGAIN, AND KEPT IT FOR 11 DAYS TESTING IT, AND STILL REPORTED THEY COULD FIND NOTHING THAT HAD CAUSED THE WHEELS TO LOCK. IN THE MEANTIME I SEARCHED THE INTERNET AND FOUND MANY REPORTS OF GM CARS WITH THIS SAME PROBLEM. THERE HAVE BEEN CLASS ACTION SUITS, AND SUITS WHICH HAVE BEEN SETTLED BY GM. NOW I FEEL MY CAR IS UNSAFE TO DRIVE, AND I FEEL UNEASY DRIVING IT. I WOULD LIKE TO REPORT THIS INCIDENT AND HOPE THAT GM WILL BE FORCED INTO A RECALL OF ALL AFFECTED VEHICLES. *TR

TL*THE CONTACT OWNS 2007 CHEVROLET IMPALA LS. SHE STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT VARIOUS SPEEDS. THE CHECK ENGINE LIGHT ILLUMINATED. HER INDEPENDENT MECHANIC REPLACED THE CAM SHAFT SENSOR WHICH CORRECTED THE FAILURE BRIEFLY, HOWEVER THE FAILURE PERSISTED. SHE WAS UNAWARE IF THERE WERE ANY RECALLS ON HER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 56,000.

ALL FOUR WINDOWS ON MY 2007 CHEVY IMPALA, IS GETTING BADLY SCRATCHED DUE TO THE GUIDES IT ROLLS ON OR STRIPPING INSIDE WINDOW,, LOOKS LIKE A DEFECT,, I BOUGHT THIS CAR ON DECEMBER 13 OF 2009,, AND I WOULD ALSO LIKE TO KNOW OF ANY RECALLS ON THIS VEHICLE,, AS I AM THE SECOND OWNER. *TR

VEHICLE WAS INVOLVED IN A FATAL CRASH. IMPACT WAS MADE WITH A UTILITY POLE WITH THE FRONT OF THE VEHICLE AND AN EARTH EMBANKMENT. THE VEHICLE THEN FLIPPED OVER END FOR END. THE AIRBAGS OF THE VEHICLE FAILED TO DEPLOY. CONTACT WAS MADE WITH GENERAL MOTORS WHO DECLINED TO EXAMINE THE VEHICLE. *TR

I OWN A 2007 IMPALA LT 3.9 L. PURCHASED FROM SUNSET CHEVROLET IN SUMNER, WA 1/03/10. NOT EVEN 3 MONTHS AFTER BUYING THE CAR, THE ENGINE OIL STARTED LEAKING, THE TRANSMISSION STARTED LEAKING, THE POWER STEERING STARTED MAKING AN ABNORMAL NOISE, AND THE CAR NEEDED A BRAKE JOB. (FRONT AND BACK). TOOK CAR TO DEALER (BURIEN CHEVROLET IN BURIEN, WA). WAS TOLD THAT THE NEEDED REPAIRS WERE NOT COVERED BY WARRANTY. WE DECLINED REPAIRS AS WE COULD NOT AFFORD OUT OF POCKET COST. CONTACTED GENERAL MOTORS. WAS TOLD THAT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER, THAT RELEVANT COMPONENTS WERE INDEED COVERED BY THE WARRANTY. GM WAS UNSURE OF WHY DEALER HAD TOLD US THEY WERE NOT COVERED BY WARRANTY. BUT THAT THE WARRANTY WAS PRESENTLY EXPIRED, AND EVEN THOUGH IT WASN'T WHEN WE TOOK CAR TO DEALER, THERE IS NOTHING THEY CAN DO NOW THAT THE WARRANTY IS EXPIRED. ALSO, THE TECH AT BURIEN CHEVROLET SAID THAT HE COULD SEE NO SIGNS OF THE SYMPTOMS THAT WE DESCRIBED WERE WRONG WITH THE TRANSMISSION, EVEN THOUGH THERE WAS A SERVICE BULLETIN ISSUED BY GM ON 10/15/09 (06-07-30-023C) WHICH DESCRIBES THE SYMPTOMS EXACTLY AS WE TOLD THE DEALER. IT ALSO CONTAINS INFORMATION NEEDE TO REPAIR THE PROBLEM. NOW THE TRANSMISSION IS ON THE VERGE OF BREAKING DOWN AND THE ENGINE IS LEAKING OIL MORE THAN EVER.