2009 Chevrolet Impala Complaint Log

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 62 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SEAT BELT INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE SHOULDER AND A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO SWITCH THE SHIFTER TO THE NEUTRAL POSITION AND RESTARTED THE ENGINE. THE VEHICLE RESUMED OPERATION AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING HEARD A LOUD CLUNKING SOUND AS I TURN THE STEERING WHEEL. UPON INSPECTION, RIGHT HAND LOWER CONTROL ARM BUSHING FOUND TO BE DEFECTIVE. USING NHTSA DATABASE FOUND RECALL ON ONLY POLICE VEHICLES AND CANNOT GET ANSWER WHY ONLY THOSE VEHICLES WERE RECALLED AND NOT MINE. *JS

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REDUCED POWER WARNING MESSAGE AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COULD BE RESTARTED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS RESTARTED, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,070.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE METAL LATCH PINCHED HER FINGER. THE REAR PASSENGER REAR WINDOW SQUEALED WHENEVER THE CONTACT ATTEMPTED TO MOVE THE WINDOW UPWARD OR DOWNWARD. THE CONTACT ALSO STATED THAT THE SIGNAL BLINKER GENERATED FALSE COMMANDS INTERMITTENTLY. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN APPROACHING A STOP, THE "LOW OIL PRESSURE SHUT OFF ENGINE IMMEDIATELY" WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL CONSUMPTION AND WAS THERE WAS NO SHORTAGE OF OIL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

ACCELERATOR PEDAL POSITION SENSOR APP WENT OUT. AFTER CHECKING WITH SEVERAL CAR SERVICE DEPARTMENTS THEY SAID I SHOULD REPORT THIS. LOTS OF PEOPLE WITH THIS SAME CAR OUR HAVING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/27/15*CN UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS FAILED TO UNLOCK AUTOMATICALLY AFTER THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. THE CONTACT AND THE PASSENGERS HAD TO MANUALLY UNLOCK THEIR DOORS TO EXIT THE VEHICLE. THE FAILURE PERSISTED FOR THREE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 11/20/14*CN THE CONSUMER STATED THE REPAIR WOULD COST APPROXIMATELY $300.00 PER DOOR. UPDATED 5/5/2015 *JS

THE VEHICLE IS DISPLAYING "SERVICE AIR BAG" WITH A PICTURE ON THE DASH BOARD. I DROVE IT TO WORK TODAY AND IT'S STILL DISPLAYING THE SAME THING. CAN ANYONE TELL ME WHY AND IS THIS PART OF GM RECALL.I'M SCARED THAT IF SOMETHING HAPPEN WHILE I'M DRIVING OR HAVE MY KIDS IN THE VEHICLE WILL THIS PROTECT US OR HURT US. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE AND THEN STALLED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ELECTRONICS IN THE ACCELERATOR PEDAL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,630. UPDATED 08/11/14*LJ

I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR

UPON STARTING AND ATTEMPTING TO BACK OUT OF MY GARAGE TO GO TO WORK, THE RELEASE BUTTON ON THE FLOOR MOUNTED GEARSHIFT LEVER WOULD NOT DEPRESS, THEREBY PREVENTING ME FROM SHIFITNG INTO REVERSE, LET ALONE DRIVE IF I WAS SUCCESSFUL IN BACKING OUT OF THE GARAGE. HERE IS THE DESCRIPTION ON MY RECEIPT FOR REPAIR: "INSPECTED LOSS OF POWER AT SHIFTER AT R.T.S.I. SOLENOID - (PREVIOUSLY REPAIRED GROUND CIRCUIT 1135 GREEN VOLTAGE SUPPLY BROKE AT CONNECTOR) - NEC TO REPLACE COMPLETE CONNECTOR AND HARNESS AND ROUTE CORRECTLY -- GRID# 013, DOC ID#'S 1912937, 2417697" THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. THE DEALER TOOK CARE OF ME APPROPRIATELY EACH TIME. HOWEVER, I SEE THAT OTHER OWNERS OF IMPALAS ARE EXPERIENCING THE SAME PROBLEM VIA THE INTERNET. I SURE WOULD APPRECIATE IT IF IT WAS LOOKED INTO. I'D HATE TO SEE ANY BODY HAVE THIS PROBLEM IN A NOT TOO FRIENDLY AREA, LET ALONE MY SPOUSE. THANK YOU. *TR

I WAS DRIVING ABOUT 25MPH IN TOWN AND MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE REDUCE POWER LIGHT. *TR

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY LOST SPEED AND THE ENGINE LIGHT CAME ON AND ALSO A COUPLE OF MESSAGES. "REDUCE ENGINE POWER" AND "SERVICE TRACTION CONTROL". I HAVE ENCOUNTER A LOT OF IMPALA OWNERS WITH THE SAME PROBLEM, WHICH LEADS ME TO BELIEVE IS A MANUFACTURES MISTAKE. *TR

I WAS DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC GOING APPROXIMATELY 65 PER HOUR AND THE SERVICE TRACTION CONTROL CAME ON AND THEN SAID THAT ENGINE POWER WAS REDUCED. IT ALSO HAD THE ENGINE LIGHT COME ON AND STAYED ON ALL THE WAY HOME. I THEN GOT HOME SAFELY THAT TIME AND SHUT OFF THE CAR ABOUT 20 MINUTES LATER WENT OUT AND ALL LIGHTS HAD GONE OFF AND WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN. THEN ON 6/29/15 THIS HAPPENED AGAIN ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. HOWEVER THIS TIME THE CAR SAID THROTTLE DISABLED AND THE CAR SHUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I HAD TO TRY AND GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER ABOUT 10 OR 15 MINUTES THE CAR THEN STARTED BACK UP AND THE LIGHTS WENT OUT AND I WAS ABLE TO DRIVE AGAIN. THEN LATER IN THE DAY I RETURNED HOME AND TRIED TO LEAVE IN MY CAR AND IT WOULD NOT START AND HAD NO POWER WHAT SO EVER. THE KEY ALSO WOULD NOT COME OUT OF THE IGNITION AND I JUST HAD THAT RECALL DEALT WITH ON THE KEY. I COULD HAVE BEEN SERIOUSLY INJURED IN THIS LAST INCIDENT. THIS NEEDS TO BE RECALLED AND GM NEEDS TO PAY FOR WHAT I AM OUT OF POCKET BECAUSE I NOW HAD TO GET A RENTAL CAR TO WORK. I HAVE READ PAGES UPON PAGES OF COMPLAINTS JUST LIKE MINE, WHICH IS RIDICULOUS THAT THIS ISSUE HAS NOT BEEN FIXED. DOES IT TAKE SOMEONE GETTING INJURED OR KILLED FOR GM TO DO SOMETHING?

CLIMBING UP ALPOWA GRADE ON HIGHWAY 12 IN WASHINGTON STATE, THE CHECK ENGINE LIGHT CAME ON, "ENGINE POWER IS REDUCED" CAME ON IN THE ODOMETER WINDOW. APPROXIMATELY 35 MILES LATER, BEYOND DODGE JUNCTION AND BEFORE STARBUCK TURNOFF, THERE WAS ANOTHER MESSAGE FLASHED IN THE ODOMETER WINDOW, "IGNITION SWITCH DISABLED. SERVICE ENGINE" THE ENGINE SHUT DOWN, AND THE POWER STEERING BECAME SUPER SLUGGISH. THE CAR SLOWED DOWN, AND WE WERE ABLE TO GET STOPPED ON THE SIDE OF THE ROAD. AT THIS POINT WHEN WE GOT THE CAR RUNNING AGAIN, THE CRUISE CONTROL WOULD NOT WORK. WHEN WE REACHED WALLA WALLA, WASHINGTON, WE STOPPED AT O'REILYS AUTO PARTS, HAD ONE OF THE PARTS SPECIALISTS COME OUT AND CHECK WHAT THE CODE WAS ON THE COMPUTER, AND FOUND OUT IT WAS THE ELECTRONIC THROTTLE SENSOR THAT IS DEFECTIVE. THIS IS A PILOT CAR ESCORT VEHICLE, MAKING THE HAZARD EVEN MORE DANGEROUS, BECAUSE HAD I BEEN TRAVELING WITH AN OVERSIZED LOAD, I COULD HAVE BEEN HIT BY THE SEMI PULLING THE LOAD, OR I COULD HAVE IMPACTED THE REAR OF THE LOAD, DEPENDING IF I WERE FOLLOWING OR LEADING. ALSO, HAD THAT HAPPENED WHILE ON A JOB, THE LOAD WOULD HAVE HAD TO STOP UNTIL ANOTHER PILOT CAR ESCORT VEHICLE COULD ARRIVE TO CONTINUE WITH THE LOAD. THIS IS A DANGEROUS THING TO HAVE SHUT OFF WHEN DRIVING IN AREAS THAT ARE NOT STRAIGHT. UNABLE TO CONTROL STEERING, BRAKES LESS THAN RESPONSIVE, AND POSSIBLE HAZARDS OF VEHICLES ONCOMING OR FOLLOWING US COULD BECOME IMPACT HAZARDS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM COMPLAINING ABOUT AN INCIDENT THAT HAPPENED TO ME ON SATURDAY, JUNE 14TH 2014. I WAS DRIVING ABOUT 70 MPH (I HAVE A 2009 CHEVROLET IMPALA) WHEN MY CHECK ENGINE LIGHT CAME ON. NOT LONG AFTER THAT DID I NOTICE THAT MY ENGINE HAD SHUT OFF AND MY POWER STEERING HAD WENT OUT. COME TO FIND OUT TODAY (6/17/2014), GM HAD AN IGNITION RECALL. SINCE THE SAME EXACT DESCRIPTION HAPPENED TO MY VEHICLE I THOUGHT FOR SURE THAT IT WAS UNDER THE RECALL. I TRIED TO CALL MY LOCAL DEALER TO GET IT RESOLVED, AND SHOCKINGLY MY CAR DID NOT HAVE A RECALL UNDER IT. I TRIED TO CALL GM DIRECTLY AND TELL THEM WHAT HAPPENED TO ME, BUT THEY SAID THAT THEY COULD NOT HELP ME BEING THAT MY CAR WAS NOT UNDER THE RECALL. MY CONCERN IS THAT GM IS NOT TAKING FULL RESPONSIBILITY FOR ALL OF THESE INCIDENTS. ITS JUST NOT RIGHT, ITS NOT GOOD BUSINESS ON THEIR BEHALF, AND ITS NOT ETHICAL. IF ANY OF MY DRIVING CONDITIONS HAD BEEN DIFFERENT, I COULD HAVE BEEN INVOLVED IN A LETHAL ACCIDENT. NOT ONLY DOES IT POSE A THREAT TO MYSELF, BUT IF I HAD OTHER PASSENGERS IN MY VEHICLE AND ALSO OTHER DRIVERS ON THE ROAD. SOMETHING HAS TO BE DONE ABOUT THIS AND GM NEEDS TO TAKE FULL RESPONSIBILITY FOR THE FAULTS THAT THEY PRODUCED. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TRACTION CONTROL, EMISSIONS AND ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC.THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE PASSENGER SIDE OF THE VEHICLE AFTER THE FRONT DRIVER SIDE DOOR WAS OPENED. WHEN THE VEHICLE WAS STARTED, THE NOISE INCREASED AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

LAST NIGHT, I STARTED UP MY CAR AND IMMEDIATELY THE CAR STARTED TO SHUDDER PRETTY HARD. MY CAR STARTED CHIMING AND A SERVICE TRACTION CONTROL SHOWED UP ON MY DASH, FOLLOWED BY AN ENGINE POWER REDUCED. THE LIGHT INDICATOR FOR MY TC WAS LIT. I IMMEDIATELY TURNED THE CAR OFF AND TRIED TO RESTART IT. THE SAME THING HAPPENED AGAIN. I TURNED IT OFF AND WAITED 2 MINUTES BEFORE RESTARTING. IT STARTED FINE, WITH NO BAD INDICATIONS. THE CAR ALSO DROVE NORMALLY. A FEW HOURS LATER AS I WAS STARTING HOME, IT HAPPENED AGAIN. MY CAR WAS STILL PARKED AS BEFORE WHEN THE INDICATIONS SHOWED UP. SHUT OFF AND RESTARTED AND IT CLEARED OUT. NO PROBLEM ONCE I STARTED DRIVING. THIS MORNING WAS NO DIFFERENT. SO FAR, THIS ONLY HAS HAPPENED WHEN I WAS STARTING MY CAR UP. I HAVE BEEN FORTUNATE THAT THIS HASN'T HAPPENED TO ME WHILE THE CAR WAS IN MOTION- YET. OTHER PEOPLE WITH THIS PROBLEM HAVEN'T BEEN SO FORTUNATE. THERE HAS BEEN NO BAD WEATHER AT ALL. DRY AS A BONE. I BOUGHT THIS CAR IN 2010 KNOWING IT USED TO BE A RENTAL. I HAVE HAD NO PROBLEMS WITH IT UNTIL NOW. I TOOK MY CAR INTO MY CHEVY DEALERSHIP, WHO THOUGHT IT MIGHT BE THE THROTTLE BODY SENSOR. THEY ARE ORDERING THE PART IN, BUT I'M STILL SKEPTICAL IF THAT IS REALLY WHAT IS CAUSING IT. I HAVE HEARD THE SENSOR ON THE HUB ASSEMBLY COULD CAUSE THIS, AS WELL AS THE ACCELERATOR PEDAL SENSOR. FROM READING MULTIPLE FORUMS, MANY OWNERS HAVE HAD SCARY EXPERIENCES WITH THE CAR DECELERATING ON FREEWAYS OR OTHER DANGEROUS PLACES THAT COULD RESULT IN WRECKS AND PERSONAL HARM. THEY HAD TAKEN THEIR CARS IN MULTIPLE TIMES AND SHELLED OUT THOUSANDS TRYING TO FIX THIS PHANTOM GHOST PROBLEM. FRANKLY I AM AMAZED THERE HAS BEEN NO RECALL FOR THIS. I AM MOVING TO CA, AND I'M DRIVING THERE BY MYSELF IN LESS THAN TWO WEEKS. I CAN'T HAVE MY CAR TRY TO DO ME IN RIGHT NOW, NOR DO I HAVE ENDLESS AMOUNTS OF CASH TO FIX A MECH'S GUESS. WARRANTY DOES NOT COVER THIS. *TR

I WAS ACCELERATING TO MERGE LEFT INTO A HIGHWAY. WEATHER WAS DRY AND HOT. TRACTION CONTROL LIGHT CAME ON ALONG WITH ENGINE LIGHT CAR SHOWS MESSAGE: "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". CAR TAKES LONGER TO ACCELERATE. AFTER I TURNED OFF THE CAR AND TURN IT ON, TRACTION CONTROL LIGHT DISAPPEARED. ENGINE LIGHT REMAINS ON. *TR

THE LOCKS KEEPS MAKE THIS CLICKING SOUND AS I LOCK OR UNLOCK THE DOOR. IT STARTS BEFORE I OPEN THE DOOR. IT SEEMS TO BE WORSE IN THE WARMER WEATHER AND ESPECIALLY WHEN I USED THE AIR CONDITIONER OR HEAT.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

WAS DRIVING DOWN THE INTERSTATE DOING AROUND 65 MILES AN HOUR IN HEAVY TRAFFIC WHEN THE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY REDUCED ENGINE POWER AT THAT POINT THE CAR SHUT DOWN . AFTER GETTING THE CAR PULLED OVER TO THE SIDE OF THE ROAD IT WOULD NOT RESTART FOR ABOUT 5 MINUTES . THIS IS NOT THE ONLY PROBLEM WITH THE ELECTRICAL , THE DOOR LOCKS ALSO SEEM TO BE MALFUNCTIONING . THIS IS MY WIFES CAR AND SHE HAS SAID THIS HAS HAPPEN TO HER IN THE PAST . I HAVE ALSO DONE SOME RESEARCH ON THIS ON THE WEB AND HAVE SEEN TONS OF ISSUES WITH THESE PROBLEMS . WHAT IS IT GOIN TO TAKE FOR YOU TO TAKE ACTION ON THIS ISSUE ? *TR

SINCE WE HAVE HAD THIS CAR WE ARE CONSTANTLY HAVING STABILITY TRACT CONTROL SENSORS. WE HAVE REPLACE THEM ONCE AND IT IS SHOWING UP AGAIN. WHEN THE STABILITY TRACT CONTROL GOES BAD THEN THE ABS AND BRAKE ASSIST LIGHT ALSO COMES ON ALONG WITH IT. I WOULD LIKE TO SEE A RECALL FIX FOR THIS PROBLEM AS I KNOW I AM NOT THE ONLY ONE WHO HAS HAD THESE PROBLEMS WITH THEIR IMPALAS.

SERVICE TRACTION CONTROL MESSAGE ALONG WITH REDUCED ENGINE POWER MESSAGE. CAR JERKED/HESITATED UPON STOPPING AND STARTING AT INTERSECTION. REDUCED SPEED AUTOMATICALLY AND COULDNT SPEED UP. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. AN ABNORMAL NOISE WAS ALSO HEARD WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND, UNTIL THE CONTACT RECEIVED A SECOND LETTER, THE VEHICLE WOULD NOT BE SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

DASHBOARD KNOCKS. *TR

ONE DAY BEFORE I WAS TO TAKE A VACATION FROM MISSOURI TO TEXAS, MY CHECK ENGINE LIGHT CAME ON. MY MECHANIC TOLD ME THE CODE HAD SOMETHING TO DO WITH A FUEL CANISTER, BUT IT SHOULDN'T POSE A PROBLEM. AS I WAS DRIVING 75 MPH ON THE HIGHWAY INSIDE THE TEXAS STATE LINE, AFTER 7 HOURS OF DRIVING, MOSTLY IN RAIN ALL DAY, THE CAR STARTED DOING A JERKING TYPE ACTION & THEN MY TRACTION CONTROL LIGHT CAME ON, W/A WARNING MSG SAYING, "SERVICE TRACTION CONTROL; ENGINE POWER REDUCED." GOING 75 MPH I LOST ALL CONTROL! NO LIGHTS, NO A/C (WHICH IS A SEPARATE, LOUD, CLICKING ISSUE I COULD ADDRESS), NO POWER STEERING, NO POWER BRAKES! I HAD ALL I COULD DO TO JUST POINT MY CAR TO THE SIDE OF THE ROAD & COAST TO A STOP, IN THE MIDDLE OF NOWHERE W/OUT A SERVICE STATION IN SIGHT! I TRIED 3X TO RESTART THE VEHICLE TO NO AVAIL. AS I SAT THERE IN BEWILDERMENT & FRIGHT OF WHAT JUST HAPPENED, I CONTEMPLATED WHAT TO DO. AFTER ABOUT 5 MINUTES, I DECIDED TO TRY & START IT 1 MORE TIME. THIS TIME, IT STARTED UP. HOWEVER, THE CHECK ENGINE LIGHT & THE SERVICE AIRBAG LIGHT (AGAIN, ANOTHER ISSUE I'VE HAD WITH THE VEHICLE SINCE THE DAY I PURCHASED IT) WERE STILL LIT UP BUT THE TRACTION CONTROL LIGHT & THE WARNING MESSAGES HAD GONE OFF. I CONTINUED TO MY DESTINATION & THE FOLLOWING DAY (SATURDAY) I TOOK THE VEHICLE TO THE LOCAL GM DEALERSHIP WHERE THEY PROCEEDED TO DO A DIAGNOSTIC TEST &, OF COURSE, "COULD NOT REPLICATE THE PROBLEM," THEREFORE THEY COULD NOT "FIND ANYTHING WRONG." THEY GLADLY DEPLETED MY VACATION EXPENSES OF $100 & SENT ME ON MY WAY WITH A REASSURANCE THAT "IF IT HAPPENS AGAIN WHILE YOU'RE HERE, COME BACK BY & WE WILL TEST IT AGAIN BUT WE WON'T CHARGE YOU FOR IT." HOW NICE OF THEM. :{ GM SEEMS TO ENJOY DOING THAT. AND THE NHTSA DOESN'T SEEM TO WANT TO TAKE THE INITIATIVE TO INVESTIGATE THIS PREVALENT PROBLEM W/THESE CARS. IF SOMETHING BAD HAPPENS, I'LL SUE THE PANTS OFF OF THEM. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT SUSTAINED WHIPLASH ALL OVER THE BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN

WE OWN THE CAR LISTED ABOVE AND HAVE FOR OVER TWO YEARS. WE BOUGHT IT AT A DEALERSHIP IN EAST TENNESSEE. THE CAR WAS PREVIOUSLY USED AS A RENT A CAR FOR ENTERPRISE. NOT EVEN A YEAR AFTER WE BOUGHT THE VEHICLE WE HAD TO REPLACE THE TRANSMISSION. THE BIGGEST PROBLEM IS THE FACT I HAVE DROVE THIS CAR AND ALL ISSUES STATED FOR A RECALL WE HAVE HAD A PROBLEM WITH. THE MOST RECENT IS THE VEHICLE SHUTTING OFF WHILE DRIVING IT ON HIGHWAYS. IT'S IS SAYING SERVICE ENGINE LIGHT MAD THAN WILL SAY SERVICE TRACTION CONTROL,THAN IT WILL SHUTOFF I BEEN GOING 70 DOWN AN INTERSTATE AND IT SHUTOFF MAD ABOUT KILL US. WE HAD THE VEHICLE CHECKED AND THE ACCELERATOR PEDAL SENSOR OR SOMETHING LIKE THAT IS THE PROBLEM BY WHAT TECHNICIAN SAY. I AM JUST NOW STARTING TO RESEARCH THE ISSUES WE HAVE AND FOUND NUMEROUS RECALLS ON THIS VEHICLE IN WHICH WE HAVE THE PROBLEMS LISTED ABOVE AND MORE. MAINLY THE AIRBAG STEERING CONTROL ARM AND VEHICLE JUST SHUTTING OFF. I GUESS THE BEST WAY TO SUM IT UP IS THEY SOLD US A LEMON PERHAPS BUT AFTER LOOKING AT THE RECALL LIST OUR VEHICLE MEETS THE REQUIREMENTS FOR SURE. TOO MANY PROBLEMS FOR A NEW VEHICLE. JUST LOOKING TO TAKE CARE OF THE PROBLEM BEFORE THE CAR INJURES US OR SOMEONE ELSE ON THE HIGHWAYS. HOPE THIS DOESN'T TAKE LONG TO GET RESOLVED BECAUSE DEATHS COULD OCCUR. THANKS FOR YOUR TIME HOPE TO SPEAK WITH SOMEONE SOON BEFORE IT'S TOO LATE. I MEAN I THOUGHT SOMETHING MAJOR WAS WRONG BUT THE AUTOMD WEBSITE REALLY ASSURED WHAT WE BEEN THINKING. THANKS FOR YOUR TIME. *TR

AFTER PURCHASING THIS "ONE OWNER DRIVEN BY [XXX] CAR ON MARCH 27, 2014 WE HAVE FALLEN IN LOVE WITH THE CAR .SUPPOSEDLY PURCHASED FROM THE DEALER WERE THE ORIGINAL OWNER TRADED IT IN.WITH ONLY APPROX. 34,800 MILES....SO MUCH SO WE PURCHASED ANOTHER ONE...A 2014 (NOT NEW BODY STYLE). I'M DRIVING HOME FROM WORK AT ABOUT 6:45AM ON A NORMAL SUNNY MORNING IN A RESIDENTIAL NEIGHBORHOOD WHEN ALL OF A SUDDEN I GET AN ALERT STATING "REDUCED ENGINE POWER/SERVICE TRACTION CONTROL ALERT...THE CALL LOST MOST POWER AND WAS SHIFTING STRANGELY...I HAVE DONE SOME INTERNET RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH GM CARS BETWEEN 2008- AND 2011...WE HAVE ONLY MADE ONE PAYMENT ON THIS VEHICLE AND ARE CURRENTLY TRYING TO CONTACT THE DEALER AND WAITING ON A RETURN CALL.......THE SAME PROBLEM HAPPENED AGAIN LAST NIGHT AND HE BARELY MADE IT TO WORK....SOMETIMES WHEN THIS ALERT IS NOT ON THE ENGINE LIGHT IS ON...SOMETIMES NO LIGHTS AT ALL...BUT THIS IS POTENTIALLY A VERY DANGEROUS SITUATION ESPECIALLY IF TRAVELING AT A HIGH RATE OF SPEED ON EXPRESSWAY OR SOMETHING...IF GM IS AWARE OF THIS PROBLEM...WHICH THEY APPEAR TO BE BASED ON MY RESEARCH, THERE SHOULD BE A BULLETIN OR A RECALL AVAILABLE TO FIX SAID PROBLEM....I HOPE WE DO NOT HAVE TO PURSUE ANY FURTHER ACTION AGAINST GM AND THAT THE DEALER WILL MAKE THIS RIGHT...THIS CAR IS LIKE BRAND NEW!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I COULD NOT REMOVE THE KEY FROM THE SWITCH. I CONTACTED MY CRAIN CHEVROLET DEALERSHIP AND THE STAFF ATTEMPTED TO WALK ME THOUGH ON HOW TO REMOVE THE KEY FROM THE SWITCH, EVERY ATTEMPT DID NOT WORK. *TR

2009 IMPALA, OWNED SINCE 2011. STARTED TO GIVE US ISSUES A YEAR AFTER PURCHASE WHERE WE WOULD GET NO CRANK, NO START. REPLACED BATTERY THINKING IT WAS THE ISSUE. IT WORKED FOR A COUPLE OF DAYS AND STARTED OVER AGAIN. NO CRANK, NO START. REPLACED STARTER WITH AUTOZONE BRAND AND IT WORKED FINE A FEW DAYS. IT STARTED TO HAPPEN AGAIN, NO CRANK, NO START. REPLACED STARTER WITH OEM FROM GM. IT WORKED FOR A COUPLE OF DAYS AND THE ISSUE STARTED TO HAPPEN AGAIN. NO CRANK, NO START. REPLACED STARTER RELAY, PULLED BCM AND CLEANED ALL CONTACTS. AFTER CLEANING BCM CONTACTS IT SEEMED TO OF WORKED BUT A FEW WEEKS LATER IT GAVE US THE SAME PROBLEM. CHANGED IGNITION SWITCH AND CONTINUED TO HAVE THE SAME NO CRANK, NO START ISSUES. WE JUST CONTINUED TO LIVE WITH IT. THE CAR CRANKS AFTER 5 OR 6 TURNS OF THE KEY AND BECAME APART OF OUR DAILY LIFE. NOW THE BIG ISSUE IS THE CAR TURNED OFF ON US WHILE DRIVING A FEW DAYS AGO. LET IT SIT 30 MINS. AND TRIED TO CRANK BUT WE WERE GETTING NO CRANK NO START. IT EVENTUALLY CRANKED AND STARTED BUT I'M WORRIED BECAUSE I HAVE MY GRAND KIDS WITH ME OFTEN AND FEAR IF IM ON THE HIGHWAY I CAN GET INTO A SERIOUS COLLISION. AIRBAG LIGHT HAS CAME ON SINCE THEN AND CAN'T AFFORD TO GO TO THE DEALERSHIP TO GET THE VEHICLE DIAGNOSED. I'VE CALLED GM AND SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY I WOULD BE RESPONSIBLE FOR EVERYTHING. HAVE ALSO CHECKED THE CABLES TO MAKE SURE THEY ARE TIGHT AND FREE OF CORROSION. NO OIL DRIPS ON THE STARTER. WE GIVE THE CAR SCHEDULED OIL CHANGES AND TAKE CARE OF IT VERY WELL. *TR

DRIVING UNDER NORMAL CONDITIONS THE VEHICLE SPEED SUDDENLY AND WITHOUT WARNING LOSS OF VEHICLE FORWARD MOTION, DROPPING TO APPROX 25 MPH. "ENGINE POWER REDUCED" AND TRACTION SERVICE LIGHT CAME ON. THIS HAS HAPPENED REPEATEDLY CAUSING A TRAFFIC DANGER PROBLEM. RETURNED TO DEALER A NUMBER OF TMES. PROBLEM CONTINUES, SUDDENLY AND WITHOUT WARNING LOSS OF POWER ON ROADWAY. EXTRAEMLY DANGEROUS IN THE HEAVY TRAFFIC CONDITIONS OF SUDDEN INEXPLICABLE LOSS OF VEHICLE FORWARD MOTION. HAVE TO PUT ON SAFETY FLASHERSAND MOVE TO FAR RIGHT OF ROADWAY AREA. .*TR

I HAVE NOTICED A SORT OF JERKING OR CHUGGING FEELING WHILE TRAVELING AT DIFFERENT SPEEDS AND DIFFERENT ENVIRONMENTS, SUCH AS HIGHWAY AND CITY. THE PROBLEM DOES SEEM TO BE WORSENING. THE SERVICE TECHNICIAN AT THE DEALERSHIP REFERRED TO THIS AS A "FISHBITE". I DID NOT SEEM TO REALLY NOTICE THE PROBLEM UNTIL REPAIR WAS MADE TO THE MANIFOLD AND CRANK CASE GASKETS, DUE TO A SEVERE OIL LEAK. THE DEALERSHIP DID LOOK INTO MY CONCERN FOR THE "FISHBITE", BUT A CODE WAS NOT FOUND AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IS THIS A PRECURSOR TO THE OTHER COMPLAINTS INVOLVING LOSS OF POWER WHILE DRIVING? *TR

CHECK AIRBAG WARNING CAME ON. THE RIGHT FRONT SEAT BELT TENSIONER KIT WAS INSTALLED. CHECKED CODES HAD CODE B001B. REPLACEMENT AT THE COST OF $270.97. *TR

SERVICE AIR BAG LIGHT CAME ON. HAD THE CAR SCANNED TO FIND OUT IT WAS A PASSENGER SIDE AIR BAG. NOW ON 6/2/15 I AM GETTING ANOTHER SERVICE AIR BAG LIGHT, BUT AFTER I SHUT THE CAR OFF, AND TURN IT BACK ON, THE LIGHT DOES NOT COME BACK ON. THE DEALER TELLS ME THAT UNTIL IT STAYS ON, THEY CAN NOT SCAN IT. I AM NOT VERY CONFIDENT IN THE AIRBAG SYSTEM. I HAVE BEEN TOLD BY A TECHNICIAN THAT IF ONE AIRBAG IS NOT FUNCTIONING RIGHT THE WHOLE AIR BAG SYSTEM SHUTS DOWN. SCARY!

I WAS ACCELERATING AND TURNING LEFT AT THE SAME TIME AFTER A STOP SIGN INTO A 40 MPH ROAD. WEATHER WAS HOT AND DRY. TRACTION CONTROL AND ENGINE LIGHT CAME ON IMMEDIATELY. CAR SHOWS MESSAGE: SERVICE TRACTION CONTROL, ENGINE POWER REDUCED. *TR

THE STEERING COLUMN SQUEAKS WHEN YOU TURN THE STEERING WHEEL SLOWLY AND BACKING UP AND TURNING INTO POSITION SLOWLY. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT'S DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE ENGINE LIGHT ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 150,220. THE VIN WAS NOT PROVIDED.

WHILE I WAS DRIVING THE SERVICE STABILITRAK AND REDUCED ENGINE POWER LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. LUCKILY I WAS GOING SLOW DID NOT LOSE ENGINE POWER. I TURNED OFF THE CAR THE SERVICE STABILITRAK AND REDUCED ENGINE POWER LIGHTS WERE NOT LIT BUT THE CHECK ENGINE LIGHT STAYED ON. WHEN I GOT IN THE NEXT DAY THE CHECK ENGINE LIGHT WAS NOT LIT. THERE WERE NO LIGHTS ON NO CHECK ENGINE FOR ABOUT A WEEK AND THEN IT STARTED COMING BACK ON AGAIN. IT HAS STARTED AGAIN ON A MORE RECURRENT BASIS. I HAVE READ THREADS ABOUT THIS ISSUE AND I'M VERY DISAPPOINTED THAT GM HAS NOT DONE ANYTHING ABOUT THIS. I HAVE READ THREADS ON THIS ISSUE ON YOUR WEBSITE AND APPARENTLY IT IS A PROBLEM WITH THE IMPALAS. *TR

IT'S APPARENTLY THE STANDARD IMPALA ISSUE OF THE CAR'S DASH READING ENGINE POWER REDUCED. THE CAR HAS LESS THAN 100,000 MILES AND MY I WAS DRIVING HOME FROM WORK IN RUSH HOUR WHEN THE DASH READ ENGINE POWER REDUCED. I IMMEDIATELY PHONED MY HUSBAND. HE INSISTED THAT I GET IN THE RIGHT LANE AND BE PREPARED FOR THE CAR TO DIE. MY HUSBAND THEN MISTAKENLY TOLD ME TO DRIVE TO A SPECIFIC EXIT OUT OF THE INNER CITY BEFORE EXITING THE HIGHWAY. NEXT THE CHECK STABILITY MESSAGE CAME ON. HE WAS LIKE OK THAT'S WEIRD BUT LETS GET YOU HOME. THEN THE CAR DECIDED TO LOSE POWER BRAKES AND STEERING. MY HANDS ARE LITERALLY BLISTERED GETTING IT OFF THE ROAD. I GUIDED IT OF THE HIGHWAY AS HE LOOKED UP THE ISSUE. FINDING HUNDREDS OF THESE SAME ACCOUNTS HE TOLD ME TO HOLD ON A BIT AND RESTART THE CAR. IT WORKED AND I DROVE IT HOME. HAD MY HUSBAND NOT INSISTED I MOVE OVER AND BE PREPARED THIS COULD HAVE BEEN A VERY DIFFERENT ISSUE. *TR

CAR TURNED OFF BY ITS SELF WHILE DRIVING. LUCKILY HAD ENOUGH MOMENTUM TO PARK IT. WHEN I STOPPED I PLACED THE VEHICLE IN PARK AND THE KEY WAS STUCK IN THE IGNITION AND THE SHIFTER WOULD NOT MOVE. I CONTACT MY CHEVY DEALERSHIP AND ASKED IF THIS WAS A SAFETY RECALL. IT WAS NOT. I DON'T KNOW WHY THIS IS NOT A RECALL. HAVING YOUR CAR STOP WHILE DRIVING IS INCREDIBLY DANGEROUS. CONSIDERING THAT MY POWERSTEERING AND BRAKES WENT OUT ON ME. I CAME OUT OF THIS WITHOUT INJURY BUT I WHAT IF SOMEONE WAS GOING AROUND A CURVE OR DRIVING IN DANGEROUS CONDITIONS. I REALLY HOPE CHEVY TAKES RESPONSIBILITY FOR THIS AND RECALL OR IN MY CASE REIMBURSE OWNERS. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ACCELERATION SENSOR WAS MALFUNCTIONING WHICH CAUSED THE ENGINE TO IDLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND TRACTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE ACCELERATION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 86,490.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE REDUCED ENGINE AND THE SERVICE TRACTION STABILITY SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 8,337.

AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR