NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Chevrolet Impala. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
A/C ACTUATOR ARM, 3RD ONE GONE BAD, FIRST 2 WERE $175 TO REPAIR, THIS ONE ALMOST $700 TO REPAIR & WE CANNOT AFFORD THAT... OBVIOUSLY THIS IS A PROBLEM... WHY NOT A RECALL? REAR WINDOW DEFROSTER WIRING BAD & IT HAS QUIT WORKING AT ALL.
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND LOCKED UP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER'S SIDE BUMPER WAS REPAIRED AND REPAINTED. THE FAILURE COULD NOT BE REPLICATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
AIRBAG LIGHT COMES ON AND SERVICE AIRBAG IS DISPLAYED. THIS IS NOT RELATED TO THE CURRENT RECALL ABOUT THE PASSENGER AIRBAG. I TOOK IT IN TO THE DEALERSHIP FOR THE PASSENGER AIRBAG RECALL HOPING IT WOULD FIX IT. IT DID NOT.
I CALLED MY LOCAL CHEVY AUTOMOBILE PLACE AND THEY CAN NOT FIND THE RECALL ON 36110 PASSENGER PRESENCE SENSOR AND INSTRUMENT CLUSTER MALFUNCTION I NEED THIS FIXED BECAUSE I CAN TELL HOW FAST I'M GOING NOT SEE HOW MUCH GAS I GOT IN MY TANK NONE OF THE INSTRUMENTS IN THE DASHBOARD WORK I'M ALWAYS RUNNING OUT OF GAS AND I CAN'T TELL IF CAR IS HOT OR COLD CAR IS IN MOTION WHEN ALL THIS OCCURS
I HAVE PROBLEM TRYING TO GET THE PASSENGER AIR BAG FIXED. THE LIGHT KEEPS COMING BACK ON AFTER THEY TRY TO FIX IT. A RECALL WAS DONE BUT THAT WAS ONLY TO TAPE WIRES AND LIGHT WAS STILL ON. THE CAR WAS NOT IN AS ACCIDENT.
CAR RUNNING DOWN ROAD DASH INSTRUMENTS GO OUT, WARNING LIGHTS FLICKER OFF AND ON. ALL MAY COME BACK ON AND THEN GO OUT AGAIN, PULLING PASSENGER SEAT BELT SEEMS TO AFFECT THIS
MY AIR BAG ON THE DRIVER SIDE NEVER DEPLOY AND I HAVE BEEN HIT 2 TIMES WITHIN THE LAST YEAR .
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS). THE RECALL REPAIR WAS PERFORMED AT DIAMOND CHEVROLET BUICK GMC CADILLAC LOCATED AT 768 WASHINGTON ST, AUBURN, MA 01501 HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECTRICAL: HAVING ISSUES WITH ABS TRACTION CONTROL. THIS IS CAUSING REDUCED ENGINE POWER WHEN TURNING. WHEN CROSSING A MAIN INTERSECTIONS THE CAR COASTS ACROSS ONCOMING TRAFFIC. ACTUATORS AND WIRING TO MANY VEHICLE COMPONENTS HAVING ONGOING ISSUES. AIR CONDITIONER, DOORS, DOOR LOCKS, RELAYS THE MAIN ISSUE I AM HAVING IS NON OPERATIONAL DOORS LOCKS IN VEHICLE. I HAVE TO CRAW THROUGH THE CAR TO OPEN THE DOOR LOCKS. I HAVE YOUNG CHILDREN AND MY DAUGHTER WAS STANDING OUT OF THE CAR AWAITING ME TO UNLOCK THE DOOR. ANOTHER VEHICLE PULLING INTO A PARKING SPOT NEARLY HIT MY CHILD. ANOTHER INCIDENT WAS HAVING ITEMS STOLEN FROM VEHICLE DUE TO INTERMITTENT OF THE LOCKS. IT HAS REALLY BECOME A MAJOR SAFETY ISSUE FOR ME WITH THIS CAR. THIS ISSUE WITH LOCKS BECAME A PROBLEM ABOUT TWO WEEKS AGO. I STATED TO CHEVORLET I WAS ABLE TO PRESS LOCK OR UNLOCK A COUPLE OF TIMES AND WAS ALWAYS ABLE TO AT LEAST FREE ONE LOCK WITHIN THE REAR AND FRONT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
"TAKATA RECALL " EVERYTIME I DRIVE MY VEHICLE 5 SECONDS THE CAR JERKS MAKES LOUD SOUND, STARTS BEEPING, MESSAGES APPEAR FLASHING BACK AND FORTH ENGINE POWER REDUCED, SERVICE TRACTION CONTROL, CAR SLOWS DOWN, CAR JERKS AND CHUGS, MAKES LOUD SOUND, BEEPING NOISE FROM MESSAGE BOARD, THROTTLE SOMETHING APPEARS, STEERING WHEEL LOCKS, CAR STOPS, CAN'T STEER CAR OUT OF ROAD, WON'T CRANK, MY CAR SITS IN THE ROAD.
AFTER STARTING MY CAR AND PRESSING ON THE ACCELERATOR CAR STARTS TO JERK LIGHTS FLICKER AND THE MESSAGE SERVICE TRACTION CONTROL. THE CAR WILL SOMETIMES LOSE POWER. AND DOES THIS WHILE DRIVING AND WILL NOT ACCERERATE. I HAVE CHANGED THE ACCERATOR PETAL POSITIONING SENSOR AS WELL AS THE BATTERY. I DO NOT FEEL SAFE DRIVING THIS CARE WHATSOEVER. AND I'VE SEEN THAT MANY OTHER IMPALAS HAVE HAD THIS ISSUES. THIS HAS HAPPENED MANY TIMES. I SHOULD NOT HAVE TO PAY FOR REPAIRS WHEN THIS IS CLEARLY A MANUFACTURER ISSUE.
TL* THE CONTACT'S BOYFRIEND OWNS A 2009 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE THE CONTACT WAS DRIVING HER BOYFRIEND'S VEHICLE AT NORMAL SPEEDS, THE VEHICLE INDEPENDENTLY SLOWED DOWN. THE CONTACT PULLED OVER TO RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
AUTONATION ALONG WITH GM COMMUNICATED WITH MY MECHANIC AND MYSELF AND TOLD ME THAT MY CAR REPAIRS WOULD BE COMPLETED AND PAID FOR BY GM AS PART OF RECALL WORK AND SUBSEQUENT DAMAGE FROM THE RECALL WORK NOT BEING PERFORMED BEFORE ADDITIONAL DAMAGE COULD OCCUR. WE WERE EVEN TOLD THAT OUR RENTAL CAR WOULD BE PAID FOR BUT ONCE THEY TOWED THE CAR FROM OUR MECHANIC TO THEIR SHOP, THEY TOLD US THAT WE WOULD HAVE TO PAY FOR THAT, ALTHOUGH DIDN'T COMMUNICATE THAT TO US UNTIL OVER A MONTH HAD GONE BY. SUBSEQUENTLY, AUTONATION TOWED MY CAR BACK TO MY MECHANIC BUT WITH EVEN MORE DAMAGE THAN THEY THEMSELVES STATED HAD BEEN THE SITUATION WITH MY CAR. THEIR OWN MECHANIC STATED BOTH VERBALLY AND IN WRITING (IN THE WORK ORDER) THAT THE RECALLED WIRES SHORTED CAUSING THE DAMAGE TO MY CAR. NO ONE WILL TELL US WHY THAT CHANGED ONCE OUR CAR WAS TOWED TO THEM AS WE WOULD NEVER HAVE TOWED IT TO THEM IF THAT WOULD HAVE BEEN THE CASE. ADDITIONALLY, NO ONE HAS TOLD US WHY OR WHO THE SOMEONE IS WHO DISAGREED WITH THEIR OWN MECHANIC (AND 3 ADDITIONAL MECHANICS SUBSEQUENTLY) AND MADE THE DETERMINATION THAT WE WOULD HAVE TO PAY FOR THE SHORT AND RELATED DAMAGES. I DO HAVE THE GM DOCUMENT SAFETY RECALL REPORT ASSOCIATED WITH THIS RECALL THAT OUTLINES WHAT HAPPENED TO OUR CALL WILL HAPPEN TO 1 PERCENT OF THE CARS MANUFACTURED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED AS WELL AS THE WORK ORDER FROM AUTONATION CLEARLY STATING A SHORT CAUSED DAMAGE TO MY VEHICLE
WHILE ACCELERATING THE TRACTION CONTROL KICKS IN AND CANNOT ACCELERATE. THIS HAS HAPPENED WHILE BACKING UP, DRIVING STRAIGHT, AND TURNING. IT HAS MAINLY BEEN HAPPENING WHILE DRIVING IN THE CITY. WHEN I PUSH THE GAS PEDAL THE CAR DOESN'T MOVE. I HAVE ALMOST BEEN HIT BY OTHER VEHICLES WHILE STUCK.
KEY GETS STUCK IN IGNITION, RAP FUSE BLOWS, THEN WHEN INSERTING NEW RAP FUSE (10 AMP) IT SHORTS BEFORE THE FUSE CAN BE PLACED IN THE FUSE BOX. THIS SEEMS TO BE A COMMON PROBLEM IN MANY CHEVROLET VEHICLES. STATIONARY WHEN THIS HAPPENED (SHIFTING INTO PARK), ACCESSING ELECTRICAL FUSE BOX IS A SAFETY ISSUE (APPEARS TO BE SOMETHING LIVE THAT CAUSES THE NEW FUSE TO BLOW). SAFETY DUE TO INABILITY TO GET KEY OUT AND RESULTANT DEAD BATTERY, FAILURE TO START, ETC. THE SHORTING OF THE RAP FUSE AND THE RESULTANT INABILITY TO REMOVE THE KEY COULD TURN INTO A LARGER SAFETY ISSUE, GM SHOULD INVESTIGATE AND ISSUE A TSB.
AT AROUND 140,000 MILES I NOTICED MY SERVICE AIRBAG LIGHT COMING ON AND OFF. OVERTIME IT CONTINUED TURNING ON AND OFF STAYING ON MORE FREQUENT THAN BEING OFF. I BROUGHT IT TO THE DEALERSHIP FOR A RECALL THAT AFFECTED THE AIRBAGS. THEY TOLD ME THEY JUST HAD TO WRAP SOME WIRES THAT GO UNDERNEATH THE SEAT AND THAT WAS IT. HOWEVER THIS DID NOT TURN MY AIRBAG LIGHT OFF AND I HAVE GOTTEN NO HELP FROM ANY DEALERSHIP OR ONLINE FORUMS. I BELIEVE CHEVY SHOULD RECALL THIS AS MANY OTHER INDIVIDUALS WITH IMPALAS ARE EXPERIENCING THE SAME ISSUE. AS TO THE SEAT PROBLEM. WHERE MY SEAT COMES TOGETHER AT THE LOW BACK, IT SHIFTS AND MOVES AROUND. THE DEALERSHIP SAID THEY COULD FIX IT AT $900. THEY SAID THEY WOULD HAVE TO FIND A NEW SEAT AND THEN PUT MY CUSHIONS AND UPHOLSTERY ON IT.
APPROX 2 WEEKS AFTER HAVING A RECALL REPAIR COMPLETED FOR PASSENGER PRESENCE SENSOR 36110, MY AIRBAG LIGHT IS ON. NOW THE DEALER WANTS TO CHARGE ME $250 TO CLEAN CONNECTORS. HOW WOULD THEY GET DIRTY? DLR SAYS THEY HAVE TO REMOVE BOTH FRONTS SEATS TO DO THIS REPAIR. I NEVER HAD AN AIRBAG LIGHT PRIOR TO THE RECALL REPAIR.
ISSUES WITH THE AIRBAG AND LIGHT THE BLINKERS SHORTED OUT, THE CAR KEPT DYING AND THE KEY GOT STUCK IN THE IGNITION IN A PARKING LOT. THE GEAR SHIFTER WAS GETTING STUCK IN DIFFERENT GEARS BEEN UNDRIVABLE SINCE THE BEGINNING OF AUGUST 2018 DIDN'T KNOW ABOUT THE RECALLS TILL AUGUST BUT THE RECALLS ARE IN 2016 AND 2014
THE PROBLEM WITH OUR VEHICLE IS OUR KEY FAB AND THE FRONT-DOOR BUTTON WILL NOT UNLOCK OUR BACK DOORS; AS WELL AS HAVING OUR DOORS LOCK AUTOMATICALLY WHEN YOU SHIFT TO DRIVE, THEY WILL NOT OPEN AFTERWARDS. MY WIFE HAS TO CLIMB THE BACK SEATS TO UNLOCK THEM MANUALLY BUY LIFTING THEM OR ROLLING DOWN THE WINDOWS.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE TRACTION CONTROL INDICATOR REMAINED ILLUMINATED. WHILE MAKING TURNS, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,000.
THE TRACTION CONTROL LIGHT IS ON, THE CRUISE CONTROL DOES NOT WORK AND THE BRAKE LIGHTS ARE ON ALL THE TIME.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STATIONARY, THE TRACTION CONTROL AND ABS INDICATORS REMAINED ILLUMINATED. WHILE TURNING THE VEHICLE, IT MADE A LOUD GRINDING NOISE AS IF THE TRACTION WERE UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG WARNING LIGHT MALFUNCTION. *LD THE CONSUMER STATED THE PASSENGER AIR BAG WAS RECALLED. THE DRIVER'S SIDE AIR BAG BEGAN TO EXPERIENCE THE SAME FAILURE BUT, THERE WAS NO RECALL FOR IT. *JS UPDATED 11/07/2017*JS
WHEN STARTING , IT STATES SERVICE AIR BAG, THIS WILL THEN CLEAR BUT A FEW DAYS WEEK OR MONTH IT COMES BACK ON [SERVICE AIR BAG] IT RUNS FINE AND HAS 148000 MILES, I SEE THERE WAS A RECALL BECAUSE OF WIRE NOT CONNECTING WELL. WAS THIS RECALLED? IF SO I NEVER RECEIVED THE RECALL, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WOULD TRY AND DRIVE OVER 40 MPH, NO MATTER THE ROADWAY OR STOP AT AN INTERSECTION. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT WOULD STAY ON. A MONTH BEFORE THIS PROBLEM STARTED, MY FATHER HAD BEEN DRIVING THE CAR AND HAD AN AUTO ACCIDENT. *TR
FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK AND SHAKE BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WENT OVER 40 MPH, NO MATTER IF I WAS DRIVING ON A HIGHWAY OR ROAD OR COMING TO A STOP AT A RED TRAFFIC LIGHT. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT WOULD STAY ON. THIS PROBLEM STARTED WEEKS AFTER I HAD AN AUTO ACCIDENT. *TR
I AM THE OWNER OF A 2009 CHEVROLET IMPALA AND FOR MONTHS MY CAR KEEPS LOCKING WHEN I TURN TO THE LEFT OR RIGHT. I HAVE HAD THE WHEEL BEARINGS REPLACED, A HUB ASSEMBLY KIT PUT ON, NEW TIRE RODS, A RACK AND PINION, NEW BREAKS, NEW ROTORS AND A NEW BREAK LINE PUT ON AND STILL MY CAR KEEPS LOCKING UP ON ME. WHEN I TURN THE ABS AND TRACTION LIGHTS COME ON AND I'M STUCK AT A PAUSE AND CAN'T MOVE FOR ABOUT 10-20 SECONDS. CAN YOU PLEASE STEER ME IN THE DIRECTION AS TO WHAT NEEDS TO BE FIXED BEFORE A SERIOUS ACCIDENT HAPPENS THAT'S OUT OF MY CONTROL. I'M AFRAID TO DRIVE MY CAR YET IT'S THE ONLY MEANS OF TRANSPORTATION FOR MY FAMILY AND I. ALSO I HAVE TO TRAVEL LONG DISTANCES TO AND FROM WORK. SO PLEASE IF THERE IS ANYTHING YOU CAN TELL ME OR WHERE TO LEAD ME PLEASE LET ME KNOW SOMETHING. THANK YOU
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL FRACTURED BEING DETACHED FROM THE FLOORBOARD. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP AND ACTIVATE THE HAZARD LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH AND APPROACHING AN INTERSECTION THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SOLDER CONNECTION IN THE ACCELERATOR POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 02/21/17*LJ *CN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGGIO BUICK GMC (310 NEW ROADS ST, NEW ROADS, LA 70760, (225) 240-7605) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE AIR BAG SENSOR WAS REPAIRED TWICE; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-547-428-9300. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD A FRACTURED SOLDER DEVICE, WHICH CAUSED THE ACCELERATOR PEDAL TO MALFUNCTION. THE DEALER DIAGNOSED THAT THE ACCELERATOR PEDAL WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITY TRACTION CONTROL, REDUCED ENGINE POWER, AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
VEHICLE SERVICED BY FIRESTONE COMPLETE AUTO CARE, NOVEMBER, DECEMBER 2016 VEHICLE WAS IN MOTION, ON A CITY STREET VEHICLE EXHIBITED REDUCED ENGINE POWER, RAN ROUGH, TRIGGERED ENGINE ERROR ALARM. DIAGNOSTIC BY FIRESTONE REVEALED A PEDAL POSITION SENSOR ERROR, ERROR CODE ' P2122, RESULTED IN REPLACEMENT OF ACCELERATOR PEDAL ASSEMBLY, REMOVAL & REPLACEMENT OF THROTTLE POSITION SENSOR. VEHICLE WAS IN MOTION, ON A CITY STREET UPON RETURN OF THE VEHICLE TO THE OWNER, REPLACEMENT OF ACCELERATOR PEDAL THROTTLE POSITION SENSOR RESULTED IN INTERMITTENT, DANGEROUSLY UNCONTROLLED VEHICLE ACCELERATION, VEHICLE WAS TOWED BACK TO FIRESTONE REPAIR SHOP. UNCONTROLLED VEHICLE ACCELERATION WAS RESOLVED BY REPLACEMENT OF THROTTLE BODY ASSEMBLY. THE CONDITIONS INITIALLY DESCRIBED, REDUCED ENGINE POWER, ROUGH IDLE WAS PREDICTED IN A LETTER, DATED NOVEMBER 2015 AS RECEIVED BY OWNER FROM GENERAL MOTORS CHEVROLET DIVISION REGARDING A DO NOT RETURN TO DEALER ORDER, ALL IN BOLD LETTERS AND UNDER LINED. FURTHER INSTRUCTION CLEARLY COMMUNICATED THAT THE ISSUE WOULD NOT BE ADDRESSED UNLESS THE ISSUE ACTUALLY OCCURRED AND HAD TO BE WITHIN STRICT TIME CUT OFF RELATED TO WHEN VEHICLE WAS PLACED IN TO SERVICE OR UNDER 120,000 MILES. ANY POSSIBLE REPAIRS ONCE APPROVED FOR THE CONDITIONS DESCRIBED WERE COVERED UNDER A SPECIAL COVERAGE PROGRAM. THE ISSUE CREATED A CLEAR AND OBVIOUS DANGEROUS SAFETY ISSUE AND SHOULD HAVE BEEN MANAGED AS A SAFETY RECALL NOT A DO NOT RETURN TO DEAL ORDER AND MANAGED AS A SPECIAL COVERAGE PROGRAM. OWNERS OF VEHICLES WITH THE ISSUE OR THE POTENTIAL FOR THIS ISSUE TO OCCUR, VICTIMS RESULTING FROM THIS ISSUE SHOULD BE COMPENSATED FOR ALL REPAIR FEES AND LIABILITY CLAIMS RESULTING FROM THIS ISSUE AS REPORTED HERE TODAY.
2009 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR FRONT PASSENGER SEAT FRAME RECALL NOTICE REPAIRS. *SMD THE CONSUMER RECEIVED A RECALL NOTICE THREE DAYS AFTER PAYING A $99.00 SERVICE CHARGE. THE DEALER INFORMED THE CONSUMER, THE $99 WAS NOT PART OF THE RECALL. *JB
MY CAR'S ENGINE POWER WAS SEVERELY REDUCED SUDDENLY WHEN I WAS DRIVING ON INTERSTATE HIGHWAY 275 NORTH IN TAMPA, FL. A MESSAGE SHOWED ON THE DASH: " REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" AND THE CHECK ENGINE LIGHT WAS ON. THIS HAPPENED TODAY AROUND 7 PM ON OCT 30, 2016. MY CAR IS A CHEVY IMPALA 2009. I SEARCHED ONLINE AND FOUND THOUSANDS OF MESSAGES ABOUT THE SAME ERROR MESSAGE OF REDUCED ENGINE POWER ON MANY MODELS OF GM CARS INCLUDING IMPALA, MALIBU, TRAILBLAZER, SILVERADO. THIS WORRIES ME VERY MUCH AS SO MANY SAME ERROR MESSAGES AND ENGINE PROBLEMS HAPPENED ON SO MANY GM CARS. MY RESEARCH SHOWS THAT GM HAS DONE NOTHING TO RESOLVE THIS PROBLEM YET. SO THIS IRRESPONSIBILITY OF GM ON THIS SPECIFIC ISSUE PUT THE LIVES OF HUNDREDS OF THOUSANDS OF DRIVERS IN DANGER. I HOPE NHTSA LOOKS INTO THIS PROBLEM AND PRESSURE GM TO ISSUE A RECALL IF POSSIBLE TO TAKE CARE OF THIS SERIOUS PROBLEM. THANK YOU! *TR
TRACTION CONTROL SERVICE REDUCED ENGINE SPEED AND CHECK ENGINE LIGHT APPEARED ON DASH WHILE I WAS DRIVING . I HAD BEEN DRIVING LESS THAN 5 MINUTE AT SPEED LIMIT OF 40 MPH. I LOOKED THIS UP ONLINE .THERE WERE MANY COMPLAINTS BY PEOPLE HAVING THIS DAME ISSUE. THERE WERE PEOPLE SAYING THEIR LIVES WERE ENDANGERED .THEY WERE DRIVING AND THEIR ENGINE JUST SHUT OFF .THIS MANY PEOPLE HAVING ISSUES WITH 2009 IMPALAS .THIS IS OBVIOUSLY A DEFECT BY THE MANUFACTURER. I FEEL UNSAFE DRIVING THIS CAR . AND FRIENDS ARE TELLING ME THAT FORD CARES ABOUT THE SAFETY OF PEOPLE AN TAKES CARE OF THEIR CUSTOMERS. I AM HOPING CHEVROLET WILL PROVE THAT CUSTOMERS SAFETY IS NUMBER ONE PRIORITY. AND DOES A RECALL ON THIS ISSUE ASAP . *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING ON MY WAY HOME AND THE STABILITY LIGHT CAME ON AND THE TRACTION CONTROL LIGHT CAME ON TOO.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
MY CAR WENT INTO THE SHOP ON 9/20/2016 FOR THE AIRBAG RECALL. A LITTLE OVER A WEEK LATER AND THE "SERVICE AIRBAG" LIGHT IS STILL COMING ON AND OFF. THE RECALL DID NOTHING TO FIX THE PROBLEM. READING UP I AM NOT THE ONLY ONE WHO IS STILL HAVING ISSUE. PLEASE ISSUE A RECALL THAT WILL FULLY SOLVE THIS PROBLEM INSTEAD OF JUST A WEEK LONG BANDAID
THE AIRBAG LIGHT COMES ON INTERMITTENTLY. WAS IN A COLLISION AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS REPAIRED BUT AIRBAG LIGHT STILL COMES ON. ALSO THE HORN DOES NOT WORK WHEN I PRESS ON THE STEERING WHEEL. THE CRUISE CONTROL DOES NOT WORK EITHER. THE LIGHTS ON THE CRUISE CONTROL BUTTONS DO NOT LIGHT UP.
THIS PROBLEM INCLUDES MORE ITEMS THAN YOUR FORM ALLOWS ME TO CHECK. IT STATED OUT ABOUT 7 MONTHS AGO WHEN YOU WOULD BE DRIVING DOWN THE ROAD AND THE SERVICE STABLE TRACT AND SERVICE TRACTION CONTROL LIGHT WOULD COME ON CAUSING THE ENGINE POWER TO BE REDUCED WHICH IS AN ANNOENCE BUT IS ALSO A SAFETY ISSUE IS YOU ARE PASSING SOMEONE ON A TWO LANE ROAD WHEN IT HAPPENS AND YOU CAN NOT COMPLETE THE PASS DUE TO REDUCED POWER. IF YOU PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THE SERVICE LIGHTS WOULD GO AWAY AND MAY NOT COME ON AGAIN FOR WEEKS. THIS PROBLEM WENT AWAY AFTER A COUPLE OF MONTHS AND THEN THE CAR STARTED A NEW ONE WITH A NO CRANK, NO START PROBLEM WHICH WHEN THIS WOULD HAPPEN YOU WOULD GET UP TO THREE WARNING LIGHTS, (SERVICE TABLE TRAC, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS) WITH TIME THE NO CRANK, NO START PROBLEM KEPT COMING AND GOING AND THE ONLY LIGHT THAT CAME ON WHEN IT WOULDN'T CRANK OR START WAS THE SERVICE AIR BAG LIGHT. IF YOU KEPT TRYING TO START IT AFTER 3 TO 30 TIMES IT WOULD START AND RUN FINE AND MAY NOT ACT UP AGAIN FOR 1 DAY OR EVEN UP TO A WEEK. A COUPLE OF WEEKS AGO I HAD MY WIFE SWITCH CARS WITH ME AS THIS WAS THE CAR SHE DROVE TO WORK DAILY AND I DIDN'T WANT HER TO GET STRANDED. I AM SO GLAD I DID THAT AS THE VERY FIRST DAY I DROVE IT TO WORK ON MY WAY HOME WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF FOR NO REASON AND THE SERVICE AIR BAG LIGHT CAME ON, I LOST MY POWER STEERING AND POWER BRAKES AND AGAIN I COULD HAVE BEEN IN VERY BIG TROUBLE IF THIS WOULD HAVE HAPPENED WHEN I WAS TRYING TO PASS ANOTHER CAR AND I DON'T THINK THE AIR BAGS WILL DEPLOY WITH THE SERVICE AIR BAG LIGHT ON. I REPORTED THE TO CHEVROLET AND THEY TOLD ME TRYING TO FIX IT WOULD BE AT MY COST SINCE IT IS OUT OF WARRANTY. THE LOCAL DEALER AND FOUND THAT THEY HAVE BEEN TRYING FOR 3 DAYS TO FIND A NO CRANK, NO START ON A CORVET WITH NO LUCK.
THIS RECALL FOR PASSENGER PRESENCE SYSTEM HARNESS WAS REPLACED IN 2016 AND REPLACED WITH ANOTHER DEFECTIVE PART STILL SHOWING THE AIRBAG RECALL LIGHT NO DEALER WILL FIX THIS DEFECTIVE RECALL REPLACEMENT AND GENERAL MOTORS KEEPS SAYING I HAVE TO PAY FOR IT. ONLY 600 MILES HAVE BEEN PLACED ON THE CAR SINCE THE REPLACEMENT AND NO ONE WILL RESPOND. THE CAR IS UNSAFE TO DRIVE. MY MOTHER OWNED THE CAR AND IT WAS TRANSFERRED TO ME.
MY COMPUTER IS ALERTING ME TO "SERVICE STABILITRACK". BASED ON SOME QUICK SEARCHES, IS SEEMS THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE. WHERE DO I FIND OUT WHAT TO DO AND WHETHER OR NOT IT IS COVERED UNDER A RECALL? IT SEEMS TO LOSE POWER AND SOMETIMES IT FEELS AS IF THERE IS NO POWER STEERING.
WE BROUGHT VEHICLE IN FOR RECALL FOR WIRING HARNESS REPAIR BACK IN AUGUST BECAUSE AIRBAG LIGHT WAS ON. DEALERSHIP WRAPPED THE WIRES. 3 WEEKS LATER AIRBAG LIGHT WAS ON AGAIN. BROUGHT BACK TO DEALERSHIP AND THEY TOLD US WIRES WERE DAMAGED AND WIRING CONNECTOR NEED TO BE REPLACED WHICH WAS NOT PART OF RECALL. PAID $329. WHEN I READ RECALL ONLINE, IT CLEARLY STATES THE WIRES SHOULD BE INSPECTED BEFORE APPLYING THE TAPE AND IF NOT WIRING SHOULD BE REPLACED FOR NO CHARGE. I FILED COMPLAINT WITH GM AND THEY CONTACTED DEALERSHIP WHO STILL SAYS WIRES ARE NOT PART OF RECALL. ADVISED WORD FOR WORD OF RECALL AND NO HAVE TO GO TO DEALERSHIP WITH PAPERWORK. MY CHILD IS DRIVING THIS CAR AND WAS TOLD BY THE DEALERSHIP THIS IS NOT A SAFETY ISSUE AND WE COULD HAVE LEFT IT AS IS. REALLY?
I GOT AN ALERT THAT I SHOULD "SERVICE TRACTION CONTROL" AND THAT "ENGINE POWER IS REDUCED". THE CAR BEGAN JERKING. IT HAS HAPPENED SEVERAL TIMES NOW AND HAS ACTUALLY CAUSED THE CAR TO SHUT OFF WHEN I WAS TRAVELING AT HIGH SPEED (65MPH).
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG WARNING LIGHT ILLUMINATES AFTER DEALERSHIP REPAIRED FRONT PASSENGER SEAT FRAME RECALL NOTICE. *SMD