NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Chevrolet Impala. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.
I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car
The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.
I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.
recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.
The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.
The Airbag Service Light comes on!
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
lsr 225/55/17.7-28-21 date. the tire blew out on highway wires exposed. left front. cooper mastercraft. bought 1-6-20. 80000 mile guarantee
Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of driving at night. Apparently there is a voltage drop according to owners who have checked this out. But what ever it is there is a LOT of people who have this problem on several models and years of GM vehicles. Please check into this safety issue. Thank you!
Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.
Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery
I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLOSED THAT DAY. MAY HAVE BEEN COMBINATION OF CO FROM EXHAUST AND BLOOD SUGAR. RURAL STREET, TOWN IN MAINE.
THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.
REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL AND STABILITY WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WHEEL BEARING ON SEVERAL OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
THE DIAGNOSTIC REVEALED THAT THERE ARE 11 CODES IN THE VEHICLE SYSTEM. THESE CODES RANGED FROM PASSKEY SYSTEM FAILURES TO EVAP CODES TO TRANSMISSION. SUSPECTED FAILURE OF WIRING HARNESS ALTOGETHER WITH POSSIBLE BCM/CAM FAILURE AS WELL. DURING BATTERY TEST THERE WAS A REGULAR DROP IN VOLTAGE WHILE CONNECTED TO THE SCANNER REFLECTING A DRAIN IN THE ELECTRICAL SYSTEM THAT COULD FURTHER BE CAUSING AN ISSUE. CODES ARE P0513 , P0523 , P0700 , P2122 , P0411, P0449 ,P0455. WHEN DRIVING STABILITRACK, ENGINE POWER REDUCED, AND STABILITRACK TRACTION CONTROL. SOMETIMES THE CAR SHUTS OFF WHILE DRIVING AND THE STEERING WHEEL WILL LOCK , I'D W OK OLD HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY OR STREET AND POP THE HOOD JUST TO GET THE CAR STARTED AGAIN.
THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETER AND THE GAS METER IN MOVES BY ITSELF WHEN THE CAR IS OFF AND WHEN YOU ARE DRIVING THE CAR IT'LL MOVE BY ITSELF DISPLAYING ACCURATE INFORMATION AND THAT'S VERY DANGEROUS I WAS ON THE HIGHWAY IN THE TRANSMISSION JUST WENT OUT IN CARS ALMOST RAN INTO ME I LIKE TO BUY THAT DAY BECAUSE OF THE TRANSMISSION EVERYBODY I KNOW WITH THIS CAR HAS THE SAME ISSUE SOMETHING REALLY NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE DIES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
DIC SAYS THAT TO SERVICE PASSENGER AIRBAG. WE CHECKED FOR ERROR CODES, BUT CAN'T FIND ANY.
EVERYTIME I TURN ON CAR MY DASH SAYS SERVICE AIRBAG AND WONT GO OFF
THE TRACTION CONTROL LIGHT AND THE ABS LIGHT CAME ON AT THE SAME TIME AND ITS SAYING SERVICE TRACTIONCONTROL SYSTEM/SERVICE STABILATRAK SYSTEM AND ALSO SERVICE ASSITED BRAKE CONTROL SYSTEM I DID SOME RESEARCH AND I FOUND OUT THIS IS A COMMON PROBLEM WITH THESE CARS AND SHOULD BE ADDRESSED BY GM TO BE FIXED AT THEIR COST NOT MINE
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF
THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON AND I WAS TOLD THAT THIS IS A DEALERSHIP ONLY PROBLEM AND THE DEALERSHIP WANTS $130.00 JUST TO CHECK IT OUT. BEING A SAFETY ISSUE AND A DEALERSHIP FIX ONLY PROBLEM I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR ATTENTION TO THIS MATTER.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT TO DRIVE OR REVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.*JB
FOR SOME REASON THROUGHOUT THE LAST YEAR MY AIR BAG LIGHT WILL STAY ON FOR QUITE AWHILE THEN GO OFF AND COME BACK ON AT ANOTHER TIME! I NOTICED THERE WAS A RECALL ON AIR BAGS AND EVEN THOUGH IT DOESN'T SHOW A RECALL FOR MY CAR I FEEL THERE IS AN ISSUE WITH MY AIR BAGS!
CAR CUT OFF AT SPEED IN CURVE AFTER QUICK DASH WARNING: STABLETRACK.....REDUCED ENGINE POWER..... THEN CUT OFF. NO POWER BRAKES, NO POWER STEERING, ENGINE STOPPED RUNNING. IF TRAFFIC HAD BEEN IN OPPOSITE LANE WOULD HAVE BEEN HEAD ON COLLISION. THIS NEEDS TO BE A RECALL. MY WIFE WILL NOT DRIVE HER IMPALA ANY LONGER. THIS IS MY 14TH CHEVROLET - POSSIBLY MY LAST!!!!!
WAS DRIVING MY IMPALA 2010 AND STOPPED AT A DOUBLE SIDED ROAD IN ALDIE VA TO TAKE A LEFT AND THE VEHICLE MOVED A ABOUT TWO FEET WHILE TAKING LEFT AND THEN IT STUCK THERE , THE RPM'S KEPT GOING UP BUT THE CAR WOULDN'T MOVE, THERE WAS A VEHICLE COMING FROM OPPOSITE SIDE AND WHILE I PANICED THE VEHICLE MADE A JERKING HARD SHIFT AND STARTED TO DRIVE AGAIN. ITS 59000 MILES ON THE VEHICLE AND ITS TRANSMISSION HAS WORN OUT ALREADY !! BECAUSE ITS OLDER THAN 5 YEARS THE COMPANY WONT GIVE THE WARRANTY
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT RESPOND AND JERKED FORWARD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON SEPTEMBER 19, 2019. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.
MY CAR HAS WORKED FINE SCINCE I BOUGHT IT WITH NO CHECK ENGINE CODES.I PULLED INTO PARKING SPACE AND PUT CAR IN PARK,ALL OF A SUDDEN IT STALLED OUT AND WILL NOT CRANK ANYMORE BUT HAS POWER.KEY WILL NOT COME OUT OF IGNITION AND BATTERY WILL NOT SHUT OFF.THE IGNITION SWITCH IS A VERY COMMON PROBLEM WITH IMPALAS AND IS VERY DANGEROUS.IT LOCKS PEOPLE OUT OF THERE CARS,GETS STUCK IN GEARS,WONT LET KEY RELEASE,WONT START,SETS OFF ANTI THEFT SIGNAL WHICH CUTS POWER TO DOOR LOCKS,TRUNK,STARTER,FUELPUMP,AND MORE.I HAVE READ HUNDREDS OF FORUMS OF THIS PROBLEM WITH CHEVY IMPALA THAT HAS BEEN GOING ON FOR YEARS WITHOUT THE PROBLEM BEING FIXED.ELDERLY WOMEN BREAKING DOWN ON HIGHWAY OR CAR JUST SHUTTING OFF AND NOT RESTARTING.IT IS SOOOOOO COMMON WITH CHEVY THAT THEY CAN DIAGNOSE THE PROBLEM JUST OVER THE PHONE.THIS IS VERY UNACCEPTABLE AND HAS TO BE DEALT WITH.PLEASE RECALL THIS PROBLEM.
GOT INTO A COLLISION A FEW MONTHS BACK WITH SIDE AND FRONT DAMAGE. TOOK TO BE REPAIRED, AFTER CAR GOT OUT OF SHOP, AIR BAG LIGHT CAME ON AND WONT GO OFF AND IT SAYS "SERVICE AIR BAG SYSTEM". BODY SHOP WAS NOTIFIED AND NOTHING WAS DONE.
THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF