2010 Chevrolet Impala Complaint Log

THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY. ATTN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE KEY WAS DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 10/2/14*CN

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.

MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LANE, BUT THERE WE SAT ON THE INTERSTATE WITH TRAFFIC ALL AROUND US. THE CAR WOULD NOT START!!! NEED LESS TO MY GIRLS AND MY SELF WERE TERRIFIED THAT WE WOULD BE HIT. AFTER ABOUT 10 MINUTES THE CAR DID START AGAIN AND WE MADE IT TO OUR DESTINATION. THE MESSAGES ARE NOT DISPLAYING NOW, BUT THE ENGINE LIGHT IS STILL. I AM TAKING IT TO THE SHOP TODAY. WHAT WILL IT TAKE BEFORE GM DOES SOMETHING ABOUT THIS?????? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *TR

ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.

I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED, THE ENGINE STALLED, AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,542.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE CAR JERKED AGAIN AND THE TRACTION LIGHT NOTIFICATION STARTED TO BEEP AND THE CAR IDLED DOWN AND I COULDN'T INCREASE MY SPEED. I CONTINUED ON THE HWY ASSUMING IT WOULD RECTIFY ITSELF BUT MY GIRL (WHO MAINLY DRIVES THE CAR), INFORMED ME IT'S BEEN DOING THIS FOR OVER THE PAST YEAR OFF AND ON PROBABLY ONCE EVERY OTHER MONTH. THAT THE WEATHER CONDITION DIDN'T MATTER IT WOULD POP UP AND SLOW DOWN AND SHE'D HAVE TO PULL OVER AND WAIT ABOUT 10 MINUTES AFTER TURNING OFF THE CAR TO TURN IT BACK ON TO BE ABLE TO CONTINUE ABOUT HER DAY NORMALLY. I CONTINUED TO DRIVE BUT IT NEVER DID FIX ITSELF. I HAD TO FINALLY TAKE AN EXIT AND STOPPED AT A GAS STATION. MIGHT AS WELL TAKE A BREAK WHILE. AFTER ABOUT 10-15 MINUTES, I CRANKED THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF AND I HAD NO FURTHER PROBLEMS THROUGHOUT THE REST OF THE DAY. *TR

WHILE I WAS TRYNA TO STARTED MY CAR IT STAY BEFORE STARTED & THE SERVICEMASTER [XXX] ON LIGHT. THIS HAPPEN ON SEE ON OCCASION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AFTER A COMPLETE STOP. ADDITIONALLY, THE GEARS WERE DIFFICULT TO SHIFT AND EXCESSIVE FORCED WAS REQUIRED IN ORDER TO SHIFT GEARS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SUBSTANCE SPILLED AROUND THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR SHOWED THE MESSAGE STARTER DISABLED SERVICE THROTTLE CAME ON BASICALLY LETTING ME KNOW MY CAR WAS GOING TO LOCK ON ME OR SOMETHING AND WITH A FEW SECONDS MY SPEED REDUCED MORE AND I COULD NOT PUSH D GAS ANYMORE I HAD TO PULL OVER TO THE SIDE OF THE ROAD IN DISBELIEF OF WHAT JUST HAPPENED AND SCARED SO I PARKED AND TURNED OFF MY CAR THEN I TRIED TO TURN IT ON AND IT WOULDN'T EVEN START OR MAKE A STARTING NOISE THE STEERING WHEEL WAS LOCKED AND I COULDN'T DO ANYTHING, I WAITED AT LEAST TEN MINUTES AND I TRIED AGAIN AND IT TURNED ON THE MESSAGE WAS GONE BUT THE CHECK ENGINE WAS STILL ON. TROUGH THE DAY THIS INCIDENT DIDN'T HAPPEN ANYMORE BUT I WENT ON LINE AND I SEE A LOT OF PEOPLE WITH THE SAME MODEL CAR AS ME ARE HAVING THE SAME PROBLEM!. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS

CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR

FOR THE LAST FEW MONTHS OFF AND ON MY CHEVY IMPALA HAS STARTING JERKING AFTER TAKING OFF EVEN IF I BARELY PRESS THE GAS PEDAL. IT'S LIKE IT'S STUCK IN GEAR WHEN DRIVING NOT SHIFTING BUT THEN IT DRIVES NORMALLY. I ALMOST GOT REAR ENDED BECAUSE AFTER A STOP AT A LIGHT I STARTED TO TAKE OFF BUT IT HESITATED AND JERKED. HAVE BEEN TALKING TO OTHER CHEVY IMPALA OWNERS EVEN SOME OF THE PREVIOUS GENERATIONS AND THE SAME ISSUE HAS OCCURED WITH THEM ALSO. THIS NEEDS TO BE LOOKED INTO YOU PAY GOOD MONEY FOR A VEHICLE YOU EXPECT IT TO PERFORM AS IT'S SUPPOSE TO. *JS

LOOSE IGNITION KEY. *TR

I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

GOOD MORNING I JUST WOULD LIKE TO SAY THIS IS MY SECOND VEHICLE FROM CHEVY BUT THIS VEHICLE HAS REALLY PLACED ME IN A BAD BIND. FIRST THE AIRBAG LIGHT COMES ON AND OFF FOR THE PASSED MONTH, NEXT THE KEY BECOMES STUCK IN THE IGNITION THEN IT WENT OUT HAD TO REPLACE THAT. TRACTION CONTROL LIGHT COMES ON COMES OVER BOARD WITH MESSAGE SAYING," ENGINE POWER IS REDUCED THEN MESSAGE STATES CAR SHUTTING DOWN " IN THE MIDDLE OF DRIVING . THIS LAST TIME I HAD MY NEW BORN GRANDBABY IN THE CAR DRIVING ON EXPRESSWAY GOING 60SPEED LIMIT CAR JUST SHUT OFFCARS FLYING PASS ME I WAS REALLY TERRIFIED FOR MY SAFETY AND MY GRAND CHILD. THIS HAS OCCURRED OFF AND ON SINCE LAST YEAR. LAST YEAR I HAD TAKEN IT BACK TO ALL STAR CHEVY IN MISS.THEY STATED THEY COULDN'T FIND ANYTHING COST ME A GOOD PENNY WHEN THEY STATED THAT THE WARRANTY WAS OUT. NOW THE CAR WILL NOT START. I HAVE BEEN REPLACING ALOT OF ELECTRICAL ISSUES WITH THIS CAR FOR THE LAST YEAR BUT THIS TIME IS THE LAST TIME MY GRAND BABY AND MYSELF COULD HAVE LOST OUR LIFE" NOW NO CAR TO GET BACK AND FORTH TO WORK I HAVE BEEN REALLY PATIENT WITH CHEVY WITH THIS CAR I STILL HAVE ALL MY RECEIPTS FROM AAA FIXING THIS CAR I REFUSED TO SPEND ANY MORE MONEY ON THIS CAR. I NEED TOKNOW IF THIS COMPANY WILL HELP ME BECAUSE A 2010 SHOULD NOT HAVE THIS MUCH PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN

TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

THE TRACTION CONTROL LIGHT COMES ON, THEN YOU GET A MESSAGE SAYING THE ENGINE POWER IS REDUCED. THEN YOU GET A MESSAGE SAYING THE CAR IS SHUTTING DOWN. THIS HAS BEEN HAPPENING EVERY ONCE IN A WHILE, BUT NOW IT'S A LOT MORE FREQUENT. THIS SATURDAY I WAS DRIVING ABOUT 60 ON A THREE LANE HIGHWAY WITH NO SHOULDER/BREAK DOWN LANE. THE CAR SHUT OFF WHILE I WAS GOING UP A HILL. CARS WERE FLYING UP BEHIND ME AND SWERVING TO MISS ME. NORMALLY IT TAKES ABOUT 5 MINUTES AND YOU CAN RESTART THE CAR. THIS TIME IT WAS ALMOST 10 MINUTES. I HAD A PANIC ATTACK SITTING THERE. ONCE THE CAR FINALLY STARTED I DROVE ABOUT 50 FEET AND IT HAPPENED AGAIN. LUCKILY THERE WAS A DUNKIN DONUTS THERE AND I COASTED INTO THE PARKING LOT. I SAT THERE ABOUT 20 MINUTES SO I COULD CATCH MY BREATH, STOP CRYING AND COMPOSED MYSELF. WHEN I WENT TO THE DEALER ABOUT 6 MONTHS AGO THEY SAID IT WAS MY GAS PEDAL, AND IT WAS GOING TO COST $164. HOWEVER WHEN YOU RESEARCH THIS ON THE WEB, YOU WILL SEE MOST PEOPLE WHO HAVE THE GAS PEDAL FIXED IT HAPPENS AGAIN. THERE SHOULD REALLY BE A RECALL ON THIS BECAUSE SOMEONE WILL GET INTO AN ACCIDENT AND PERHAPS GET KILLED. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT TENSIONER, AND THE DRIVER AND PASSENGER SIDE SEAT WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. IT WAS UNKNOWN IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,000.

TRACTION CONTROL LIGHT AND ENGINE REDUCE SPEED LIGHT CAME ON AND CAR STARTED STUTTER AND SLOW DOWN ON THE HIGHWAY. REPLACE THROTTLE BODY TWICE AND REPLACE GAS PEDAL SENSOR. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE AIR BAGS MIGHT NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH AND WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS

ON THIS DAY CAME OUT OF WORK, STARTED MY CAR AND STARTED HEARING A KNOCKING, TICKING NOISE COMING FROM WHAT APPEARED AS THE PASSENGER SIDE DASH. I HAVE YET TO GET IT CHECKED OUT BUT LOOKING ON THE INTERNET OTHERS DESCRIBE IT AS THE ACTUATOR. THERE WERE SO MANY OTHER IMPALA OWNERS THAT EXPERIENCE THE SAME, SO I CAME ON THIS SITE JUST KNOWING IT WOULD BE SOME SORT OF RECALL BUT DIDN'T FIND ONE. IT AMAZES ME THAT SO MANY IMPALA OWNERS HAVE THE SAME COMPLAINT AND GM ISN'T FIXING/ LOOKING INTO THE ISSUE. *TR

DRIVING TO WORK AND I GOT A DISPLAY MESSAGE THAT SAID SOMETHING SIMILAR TO "STABILITRACK REPAIR, ENGINE POWER REDUCED" AND THEN THE CAR SHUT DOWN. NO POWER STEERING, NOTHING. I WAS FINALLY ABLE TO STOP, BUT I WASN'T ABLE TO GET OFF THE ROAD AND IT CAUSED A POTENTIALLY DANGEROUS SITUATION. I'VE READ ONLINE THIS IS A COMMON ISSUE WITH IMPALA'S AND SOMETHING THAT IS A DESIGN FLAW, AS THE SHUTTING DOWN OF THE CAR IS NOT NEEDED. HAD I BEEN IN TRAFFIC, A LARGE CAR PILE UP WOULD HAVE RESULTED. *JS

POTENTIAL DEFECTIVE SEAT BELT ASSEMBLIES CAUSING AIRBAG LIGHTS TO COME ON AND OFF INTERMITTENTLY WHEN THE SEATS ARE MOVED FORWARD AND BACKWARDS. LOCAL REPAIR SHOP PERFORMED DIAGNOSTIC TEST AND THE CODE DISPLAYED LED THEM TO THE PASSENGER SIDE AIR BAG. WITHIN A DAY OF THE REPAIR THE LIGHT CAME BACK ON BUT WENT OFF AND HAS NOT ILLUMINATED SINCE. I HAVE CONTACTED GM (CASE # SR # 71-13111-46047) AND THEY HAVE REFUSED TO ASSIST STATING THERE ARE NO RECALLS FOR THIS ISSUE FOR THE IMPALA AND WILL NOT REIMBURSE ME SINCE I USED A LOCAL REPAIR SHOP AND NOT A GM DEALERSHIP. I BELIEVE THIS IS A DEFECTIVE SEAT BELT ASSEMBLY THAT GM HAS INSTALLED IN CHEVY IMPALA?S AND THEY REFUSE TO TAKE OWNERSHIP. THEIR TRACK RECORD WITH FAULTY PARTS AND FAILURE TO RECALL UNSAFE VEHICLES HAS BEEN PROVEN. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND I AM ASKING THE NTSB LOOK INTO THIS MATTER. *TR

I WAS TAKING A RIGHT TURN WITH MY CAR AND MY LEG BUMPED MY KEY CHAIN, WHICH IN TURN CAUSED THE IGNITION TO SHUT OFF. THANKFULLY I WAS ABLE TO PULL OVER AND RE-START THE CAR! *TR

I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE IS SO COMMON IN THESE VEHICLES, THERE SHOULD BE A RECALL. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAD TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM ) AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

WHILE DRIVING NORTHBOUND ON I-75 IN SOUTHERN KY, THE CAR SUDDENLY LURCHED A LITTLE AND "TRACTION CONTROL" AND "STABILIZATION" ERRORS DISPLAYED FOLLOWED BY "REDUCING POWER." AND, THE CHECK ENGINE LIGHT CAME ON. I CALLED MY CHEVY DEALER AND ASKED IF IT WAS SAFE TO CONTINUE DRIVING - THEY SAID YES, AS LONG AS THE CHECK ENGINE LIGHT WASN'T FLASHING. WE WENT ABOUT 5 - 10 MORE MILES AND THE DISPLAY FLASHED SOMETHING ABOUT THROTTLE PROBLEM AND THEN "SHUTTING DOWN ENGINE", WHICH IT DID IMMEDIATELY WITH NO WARNING WHILE WE WERE DOING ABOUT 70 - 75MPH IN THE MIDDLE OF THE 3 NORTHBOUND LANES OF I-75. I HAD TO TRY TO STEER TO THE SHOULDER WITH NO POWER STEERING OR BRAKES. ONCE THERE, I TRIED TO RESTART THE CAR AND NOTHING HAPPENED - IT DISPLAYED "STARTER DISABLED." WE CALLED OUR ROAD SERVICE AND THEY TOOK OUR INFO, FOUND THE NEAREST CHEVY DEALER WHO SAID THEY COULD WORK ON IT ASAP IF WE GOT IT IN THERE. WHILE THEY WERE WORKING ON SETTING UP A TOW I TRIED STARTING IT AGAIN. IT STARTED BUT THE CHECK ENGINE WAS STILL ON. I TRIED DRIVING A LITTLE ALONG THE SHOULDER AND IT SEEMED OK SO I SAID WE'D TRY DRIVING TO THE DEALER RATHER THAN WAIT FOR A TOW TRUCK. WE MADE IT. THEY GOT ON IT FAIRLY QUICKLY AND FOUND THE PROBLEM WAS THE GAS PEDAL POSITION SENSOR. WE WERE FORTUNATE THAT THE TRAFFIC WAS LIGHT AND I COULD SAFELY PULL OFF. I HATE TO THINK WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAD HAPPENED EARLIER AS WE WERE TRAVELING THRU ATLANTA WITH ITS 6 LANES OF HEAVY TRAFFIC. SUDDENLY LOSING POWER AND CONTROL IN THAT TRAFFIC WOULD PROBABLY HAVE CAUSED ONE OF THOSE MULTI-VEHICLE ACCIDENTS THAT MAKE THE NATIONAL NEWS. WHAT KIND OF INCOMPETENT PROGRAMMING OF THE CAR'S COMPUTER WOULD TRIGGER A FULL, INSTANT SHUTDOWN BECAUSE OF A FAULTY ACCELERATOR PEDAL POSITION SENSOR? I WOULD SUGGEST AN IMMEDIATE RECALL TO RE-FLASH THE COMPUTER TO ELIMINATE THE NO-WARNING SHUT DOWN. *TR