2014 Chevrolet Impala Complaint Log

Car can’t read transmission gears the stabilitrak service is on

The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning light and stabili-trak warning light were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V092000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 125,000.

See attached document for complaint.

The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.

Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.

The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high and it went up to 3000 and then the warning light flashed stability track error and check engine and swerving light I took a pic. I turn car off and wait a few min turned car back on and it was fine. No errors drove to get lunch and back no issues. Then on leaving work s ame thing happened but the error didn't go away. I was able to shift out of gear. Hard knocking, gear shifter light all white no clue what gear it was in I moved to another parking spot but was slow moving very delayed. Parked and now waiting for tow truck

I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.

Service side detection system came up on the display while driving on the freeway at 65MPH.

Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago. This failure causes my instrumentation to shut off, turn signals not work, and shuts off cruise control when in use. I have read outher more extreme cases like engine compartment fires or car shutting off while driving. I believe all these should be considered safety issues. I have owned this vehicle since new.

I was in a car accident and the airbags did not deploy

I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. That’s 3 vehicles we’ve owned from GMC with the exact same issue. This can’t be a coincidence and should be looked into. There are hundreds, if not thousands, of more consumers on forums experiencing the exact same issue. This should be recalled! Imagine the possibilities of danger this can cause when on the interstate and can’t accelerate over 40mph.

The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.

My back window exploded. The defrost system blew up while driving it's Brown burned marks in my window where the defrost runs

The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

The contact owns a 2014 Chevrolet Impala. The contact stated that the front passenger's side seat belt audible chime was sounded, and the message "Air Bag ON" was displayed while the front passenger's side seat was unoccupied. The vehicle was taken to the dealer, where the calibration-learning error was corrected by preconditioning the empty seat and resetting the seat zero-value in the electronic control unit. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V465000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the recall. The failure mileage was unknown.

UNKNOWN but I believe the sealed transmission is malfunctioning

Passenger rear seat belt not locking. Cannot install car seat with that seat belt nor is it safe to ride in that seat.

The brakes continue to malfunction I am unsure if a previous recall was fixed properly or not the Chasis electrical system has been fixed with electrical tape only the transmission and stability track and anti lock brake system error light with go off from time to time when it does and the more it’s driven the worse the issues get these are all recalls and the problems still persist are we confident that the recalls have been corrected

On 11/20/2024, the Chevrolet dealership diagnosed the problem as a short in the passenger presence sensor airbag module under the passenger seat. For more than a year, the airbag warning light has almost always been on. On just a few occasions in the past year or two, the airbag light has turned off, usually corresponding with a change in the humidity. I understand that there was a recall for this very same (moisture-related) airbag problem in other GM vehicles some years ago. I think we have the exact same problem here, and that my car should be included in the recall. Note well, this year there was an airbag recall covering a 2007 Nissan Versa, a much older car. It seems that airbag recalls can apply to cars 18 years old.

The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.

My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.

Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.

Started the car radio was black a/c compartment wasn’t lit then power steering fluid drive with care message appears

I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .

Back windshield exploded/shattered d/t short in defroster. This is the THIRD time this has happened in 5 years, first 2 times were in 2019.

When at a stop and turning left it makes a grinding noise with hesitation in movement. The ABS and traction control light comes on. When researching this, there are millions of these cars with the same thing. I have taken to 3 mechanics and no one can fix the problem.

Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.

My transmission as well -

My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag

My vehicle is exhibiting the exact systems outlined in NHTSA bulletin PI0924B: Some customers may comment on unwanted opening of the trunk without pressing any of the release buttons while the vehicle is parked. Although the trunk is unlatched while parked, the owner may not observe the trunk open until they begin to drive the vehicle. This may also be accompanied with a “Trunk Open” message in the DIC. This condition may be caused by the trunk release button on the remote transmitter being pressed inadvertently while the transmitter is in their pocket or purse.

My vehicle is exhibiting the exact conditions outlined in the NHTSA bulletin 15400A: The front-passenger airbag status light will indicate that the airbag is "on" when the passenger seat is not occupied or is occupied by an infant. Additionally, the front-passenger seat's safety-belt warning light and chime may turn on when the passenger seat is not occupied and the seatbelt is not buckled. If the vehicle is involved in a crash that causes the front-passenger airbag to deploy and an infant is in the front-passenger seat, the airbag deployment may injure the child.

Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.

To whom it may concern: I have had my vehicle fixed twice for the same problem . The automotive service shop that fixed it said it was a part called an autonator. It makes a clicking sound when the vehicle shuts off. It has been repaired twice and eventually it starts back. Also one side of the heating system works. When you turn it on one side stays cool and the other side gives the warm air.

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the vehicle jerked and the power steering was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel stiffened, and the vehicle was difficult to maneuver. After restarting the vehicle, the failure persisted. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the EPS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering),but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 175,000.

On July 11th 2023 I finalized the purchase of a black 2014 Chevy Impala LT at Premiere Auto Solutions LLC. The beginning of the week of July 22nd I started hearing loud noises coming from back tire area. On approximately July 24th, the engine light came on for small Evaporation leak code. Returned back to Premiere Auto and spoke with worker\dealer about situation with the car. Was told by this person after a test drive with him that the back tire noises are normal due to the braking system, and he cleared the engine code from dash panel. Within the next week, back tire noise got worse and engine light came back on along with message to service front camera\side detection system. Car diagnosed by two mechanics for replacement of back rotors\brakes and Evaporation purge valve. Attempted to contact Premiere Auto to no avail. On August 4th the vehicle suffered an electrical failure with total loss of power while driving. On August 7th the car was towed to Bob Johnson Chevrolet at 1271 W. Ridge Rd. Rochester, NY, 14615. The car is still there diagnosed with a shorted wire to the front camera module which renders the car inoperable, and is not covered by the extended warranty.

Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101

Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards

The recall said it was completed in 2014, but my parking brake will engage while I'm driving and has risked my life in multiple occasions. So I believe the recall was not done properly as my parking brake still engages while I'm driving.

The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.

Been having transmissions issues since I got the car and nobody can figure out what is wrong, changed the fluid, added lucus, sounds like it’s reving while driving (foot not on gas, cruising)

The contact owns a 2014 Chevrolet Impala. The contact stated that after she started the vehicle, she smelled a burning odor and then heard a popping sound. The contact then stated that she turned the vehicle off and waited then restarted the vehicle and proceeded to drive. The contact then stated that she noticed what appeared to be snow on the rear windshield; however, the windshield then caved in. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 139,428.

The Automatic Occupant Sensing (AOS) system fails to suppress the front passenger air bag with no passenger in the seat. The airbag on light stays on. There is no code triggered in the system. This also causes the unbuckled passenger seatbelt warning to chime with no passenger in the seat.

I have a 2014 Chevrolet Impala 2014 Ltz with 75000 miles on it. About a week ago I got a notification saying "service side detection" I lost my side detection on the side mirrors. Now my lane departure camera stop working and now my part assist for the rear camera has also stopped working. What's the point of paying more for a vehicle to be safe if all of the safety features start to fail.