NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Dash in my truck has experienced substantial cracking. I understand that lawsuit filed by owners for factory / dealer replacement was dismissed, I believe the materials used in manufacture of this item is substandard and should be replaced at no cost the owners of these vehicles. I have also been informed that replacement parts purchased at Chevrolet have also failed.
PURCHASED VEHICLE WITH 9000 MILES ON IT JULY OF 2014. WITHIN THE LAST FEW MONTHS FOUND THAT THE FRAME WAX IS PEELING RESULTING IN THE FRAME RUSTING. DEALERS ARE ADVISING BECAUSE OF MILEAGE (40K) NOT THEIR ISSUE
DASHBOARD IS CRACKED IN 2 PLACES ADJACENT TO THE AIRBAG COVER. GM AND THE DEALER ARE WILLING TO REPLACE IT OUT OF WARRANTY BUT ARE REQUIRING ME TO COVER NEARLY HALF THE REPLACEMENT COST OF $700. THIS SHOULD BE A RECALL ISSUE AS AN AIRBAG DEPLOYMENT WOULD CREATE PLASTIC PROJECTILES IN THE CABIN THAT COULD INJURE A PASSENGER. I CAN PROVIDE A PHOTO IF REQUESTED. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
I BROUGHT MY '13 SILVERADO IN FOR SERVICE BECAUSE THE A/C WOULD NOT COME ON AND DEFOG THE WINDSHIELD IN THE RECENT SNOW STORM. THE SERVICE REP (CORRECTLY) INFORMED ME THAT THE A/C COMPRESSOR WILL NOT TURN IF THE TEMPERATURE IS BELOW 40F. SO NO FIX BY THE DEALER WAS DONE. THIS IS A SAFETY ISSUE IN COLD/FREEZING WEATHER CONDITIONS WHERE THE WINDSHIELD FOGS UP SEVERELY WHEN YOU GET IN THE TRUCK. THE FOGGING CONTINUES EVEN AFTER THE HEATER IS WARMED UP AND BLOWING HOT AIR OUT THE DEFROSTER DUCTS ESPECIALLY IF THE PASSENGERS ARE WET OR SNOWY WHEN THEY GET IN. I DO UNDERSTAND THAT GM IS TRYING PREVENT THE A/C EVAPORATOR FROM BEING BLOCKED BY FREEZING CONDENSATION, BUT IT SEEMS TO ME THAT THIS SITUATION COULD BE HELPED BY RECIRCULATION OF CABIN AIR PLUS BLEEDING SOME HOT AIR FROM THE HEATER CORE BACK TO THE A/C EVAPORATOR. THIS ISSUE REALLY NEEDS TO BE FIXED SO THAT THE TRUCK IS TRULY AN "ALL WEATHER VEHICLE" IN FALLING SNOW BELOW 40. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL POSITIONS, INCLUDING OVER THE FRONT PASSENGER SIDE AIR BAG. IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
STALLS IN REVERSE..2013 CHEVY SILVERADO
I was told from a mechanic that the header where my spark plugs go is wrapped do to the manufacturer and is causing the spark plugs to misfire. The truck has died at a stop, is causing the truck to run horrible. I am sorry if I am not explaining it all properly. My dad bought this truck brand new in 2013 and he passed away in 2015 and I paid of the car so I could have the memory. So I have had it and been in the truck pretty much off the lot. its has only 95 thousand miles and has had this issue always, but I was always told problems with spark plugs and coils until now. please help
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE BRAKE PEDAL HAD TO BE DEPRESSED FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR
TRYING TO TURN IN DRIVEWAY AT HOME, PICKUP TRUCK SURGED AHEAD, CAUSING HEAD-ON COLLISION WITH FIRE HYDRANT, STEERING WHEEL LOCKED UP, SEATBELT LOCKED UP, DOORS WOULD NOT UNLOCKED. MY WIFE SUSTAINED NUMEROUS INJURIES. COMPLAINED TO INSURANCE COMPANY TO NO AVAIL. GM SHOWED UP AT MY HOUSE FOR COMPUTER ANALYSIS, PROCESS STILL ONGOING. TRUCK IN SHOP FOR SURGING WAITING ON RESULTS. MY WIFE WILL NOT OPERATE TRUCK ANYMORE. *TR
AFTER PASSING TWO CARS AT HIGH SPEED WITH ACCELERATOR FLOORED PEDAL WAS STUCK TO FLOOR.TRIED TO PULL IT UP WITH FOOT, COULD NOT, VEHICLE KEPT ACCELERATING PAST 100MPH. HAD RIDE BRAKE UNTIL SPEED WAS SLOWED ENOUGH TO PUT IN NEUTRAL AND SHUT OFF AND COAST TO STOP. CRUISE CONTROL WAS ENGAGED AT THE TIME. AFTER PUTTING IN PARK AND STARTING ALL WAS FINE. DEALER KEPT TRUCK FOR A FEW A DAYS AND FOUND NOTHING WRONG. MENTIONED FLOOR MAT WHICH WAS RIDICULOUS. *TR
WE HAVE MANY PROBLEMS WITH OUR TRUCK. I DON'T REMEMBER ALL THE DATES SO I AM STARTING WITH THE MOST RECENT AND WILL WORK BACK. ON 7/17/14 I WAS DRIVING DOWN THE HIGHWAY WHEN THE STEERING WHEEL OF MY TRUCK LOCKED UP ON ME AND THE TRUCK WOULD NO LONGER ACCELERATE. I COULD NO LONGER STEER. HAD I NOT BEEN TRYING TO MAKE A LANE CHANGE WHEN IT HAPPENED, I WOULD HAVE BEEN RAN OVER BY 2 SEMIS WHO THEN HAD TO SCRAMBLE TO AVOID HITTING ME. ONE TOOK THE TURN LANE WHILE THE OTHER ALMOST RAN A CAR OFF THE ROAD TO GET AROUND ME. EVERYTHING ELSE ON THE TRUCK WAS STILL WORKING, LIGHTS, AC, RADIO, WINDOWS, EVERYTHING, JUST NOT STEERING. ONE TIME I TURNED ON MY TRUCK AND COULD NOT SWITCH THROUGH THE GEARS SO THAT I COULD DRIVE AND THE DASH HAD NO INFORMATION ON IT (NO COMPASS, TEMP READING, MILEAGE). IT WOULD MOVE THROUGH THE GEARS BUT IT WOULDN'T DRIVE. I HAD TO TURN MY TRUCK ON AND OFF 3 TIMES BEFORE I COULD DRIVE. OUR DRIVER SIDE WINDOW NO LONGER AUTO ROLLS DOWN, OUR BUMPER IS FALLING APART AND WE HAVE NEVER BEEN IN AN ACCIDENT, THE DRIVERS DOOR LEAKS WHEN IT RAINS, AND OUR DOOR LOCKS WILL OCCASIONALLY NOT DISENGAGE SO WHEN WE GO TO SHUT THE DOOR IT JUST BOUNCES OF THE LATCH. THIS HAS CAUSED ONE OF OUR DOORS TO COME OFF THE HINGES AND ALMOST FALL OFF OUR TRUCK. WE HAVE HAD ALL 4 DOOR LOCKS REPLACED AND THEY ARE STILL DOING IT. *TR
VEHICLE UNEXPECTEDLY ACCELERATED AT A GRADUAL INCREASE FORM 25 TO 40 MPH ON ITS OWN ACCORD. VEHICLE DID DECELERATE ONCE BRAKES WERE APPLIED. MANUFACTURE NOTIFIED THROUGH THE VISIT TO THE DEALER ,AND. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH A DRUNK DRIVER CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED A BROKEN FOOT AND WAS TAKEN TO THE HOSPITAL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
TRAVELING AT 55 MPH STEERING LOCKED UP AND WAS UNABLE TO STEER THE VEHICLE. 15 MINUTES LATER DID THE SAME THING AT 45 MPH DURING BUSY TRAFFIC AND AGAIN APPROXIMATELY 10 MINUTES LATER AT 45 MPH. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER SHIFTING INTO THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE VEHICLE FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A MAIL BOX AND TWO UTILITY POLES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,100. THE VIN WAS UNAVAILABLE. UPDATED 10/08/14*CN THE CONSUMER CHECKED THERE WAS A FIRE, BUT DID NOT ELABORATE ANY FURTHER. UPDATED 10/21/14
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE TIRE BECAME PREMATURELY WORN APPROXIMATELY EVERY 17,000 MILES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
I WAS TRAVELING AT 55 MILES PER HOUR ON A 2 LANE HIGHWAY. VEHICLE BECAME UNRESPONSIVE TO STEERING AND BRAKES WERE NOT WORKING CORRECTLY. PEDDLE HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. GOT VEHICLE SLOWED DOWN AND TURNED OFF. ONCE RESTARTING STEERING WAS VERY TIGHT BUT FUNCTIONAL. SIMILAR INCIDENT IN 2013 RESULTED IN AN ACCIDENT. SEVERAL MORE STEERING ISSUES SINCE DECEMBER OF 2013. HAS BEEN TAKEN IN FOR SERVICE AND NOTHING HAS EVER BEEN FIXED. *TR
ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR
CRACKED DASH ABOVE THE DRIVER SIDE AND AROUND THE PASSENGER SIDE AIRBAG. DUE TO EITHER CHEAP MATERIAL OR DEFECT IN MATERIAL. VEHICLE IS GARAGE KEPT AND WAS STATIONARY WHEN CRACKS APPEARED ON BOTH SIDES. GARAGE TEMPERATURE WAS 76 DEGREES THE DAY CRACKS HAPPENED.
MY WIPER BLADE WAS DAMAGED FROM ICE AND ROAD SPRAY DURING A STORM. I TRIED TO BUY A REPLACEMENT. FOUND WIPER USES AN ODD VEHICLE SPECIFIC MOUNT. WIPER BLADE SEEMS TO BE ONLY AVAILABLE FROM CHEVY. NOT EVEN A DELCO BLADE IS AVAILABLE. THERE IS NO REASON TO USE A NEW STYLE MOUNT, THE BASIC ARM AND BLADE ARE THE SAME AS ALWAYS. NOT HAVING THE ABILITY TO QUICKLY REPLACE A DAMAGED BLADE DURING BAD WEATHER CREATES A REAL SAFETY ISSUE ESPECIALLY NIGHTS AND WEEKENDS WHEN CHEVY DEALERS ARE CLOSED. *TR
ON ACCELERATION FROM A STOP, THE RPM'S RACE WHILE SHIFTING. VEHICLE ACTS AS IF THE TRANSMISSION IS SLIPPING FROM 1-2. EARLY IN THE LIFE OF THE VEHICLE I THOUGHT THIS WAS ONLY SOMETHING THAT HAPPENED THE FIRST TIME SHIFTING AFTER PULLING OUT OF THE GARAGE HOWEVER, AS THE TRUCK GETS MORE MILES ON IT, THE PROBLEM HAPPENS MORE OFTEN AND WHEN TAKING OFF FROM STOPS WHEN HOT. VEHICLE WAS BROUGHT TO DEALER TO DIAGNOSE COMPLAINT AND WAS TOLD THERE WAS A BULLETIN TO ADDRESS THIS PROBLEM BUT SINCE THE TECH COULDN'T VERIFY IT, THEY DIDN'T DO ANYTHING. DEALER SAID I HAVE A GOOD POWERTRAIN WARRANTY SO IF SOMETHING BREAKS LATER I SHOULD BE COVERED. NOT ONLY IS THIS UNPROFESSIONAL AND POOR CUSTOMER SERVICE, THEY LITERALLY DID NOTHING TO ATTEMPT TO DIAGNOSE OR CONFIRM THE PROBLEM. THERE SEEMS TO BE NUMEROUS COMPLAINTS ON THIS SITE RELATED TO RPM RACING COMPLAINTS. *TR
THE DRIVER AND PASSENGER HEADREST SQUARE IN THE MIDDLE ARE HARD AS A ROCK. I FEEL IN THE EVENT OF AN ACCIDENT WHEN THE OCCUPANTS HEAD HITS THE HEADREST IT WILL DEFINITELY CAUSE HARM TO THE BACK OF THE PERSONS HEAD. THERE IS NEXT TO NO CUSHIONING IN THE CENTER, THE SIDES ARE SOFT BUT NOT THE MIDDLE. I FEEL THIS IS A BIG SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. *TR
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION WHILE DRIVING. *SMD THE CONSUMER WAS INFORMED THE DRIVE SHAFT WAS BENT. IT WAS REPLACED. HOWEVER, THE VIBRATION WAS STILL PRESENT. THE CONSUMER WAS INFORMED, NOTHING MORE COULD BE DONE. *JB
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PARKING WARNING LIGHT ILLUMINATED AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURED THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 12,758 AND THE CURRENT MILEAGE WAS 19,433.
TL* THE CONTACT OWNS A 2013 SILVERADO. THE CONTACT STATED THAT THE RUBBER COATING ON THE REAR FRAME WAS BECOMING DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,940. *TR
SINCE I PURCHASED THIS TRUCK IN 12/2013, THE RUBBER DOOR GASKETS DEVELOP A VERY STRONG CHEMICAL SMELL WHEN TRUCK SITS IN THE SUN, OR WHEN WEATHER IS WARM, WHICH IS MOST OF THE TIME HERE IN FLORIDA. IT SMELLS BAD ENOUGH TO CAUSE NAUSEA, WHICH IS A DISTRACTION WHEN DRIVING THE VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A REMEDY TO THIS PROBLEM. *JS
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT SHE SHIFTED INTO PARK, TURNED THE VEHICLE OFF AND WAS ATTEMPTING TO EXIT BUT THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT THEN RESTARTED THE VEHICLE AND SECURED THE VEHICLE IN PARK ONCE AGAIN. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
I HAVE A CONCERN ABOUT THE 5.3 LITER ENGINE IN MY 2013 CHEVY SILVERADO. I AM ENCOUNTERING PISTON SLAP FOR UP TO 5 MINUTES WHEN STARTING VEHICLE. I HAVE CONTACTED GM MULTIPLE TIMES, AND I HAVE HAD THE PISTON SLAP NOISE DOCUMENTED AT ROY ROBINSON CHEVROLET IN MARYSVILLE WA. I AM ATTEMPTING TO GET MY DEFECTIVE ENGINE REPLACED UNDER WARRANTY, BUT GM DOES NOT SEEM TO CARE. I AM CONCERNED ONE OF THE PISTONS COULD FAIL, CAUSING ENGINE FAILURE, PUTTING MYSELF OR A FAMILY MEMBER IN A FATAL SITUATION. I BELIEVE THIS ISSUE IS IMPORTANT TO HAVE DOCUMENTED. ANY ASSISTANCE WOULD BE APPRECIATED. THANK YOU *TR
SINCE I PURCHASED THIS TRUCK IN JUNE 2013, I'VE HAD SEVERAL OCCASIONS WHERE WHEN THE TRUCK SITS WITHOUT BEING USED FOR SEVERAL DAYS, WHEN I BACK OUT OF MY DRIVEWAY AND PUT THE TRANSMISSION IN DRIVE, THE TRANSMISSIONS SLIPS. THE TRUCK WON'T MOVE FOR A SECOND, THE ENGINE RPM'S RACE AND THEN WHEN THE TRANSMISSION CATCHES, IT WILL ACTUALLY SQUEAL THE TIRES. THEN AT TIMES IT WILL CONTINUE TO DO THIS FOR THE FIRST SEVERAL TIMES I STOP AT A LIGHT OR STOP SIGN. THIS DOESN'T SEEM TO HAPPEN ONCE THE TRUCK HAS BEEN DRIVEN FOR A DISTANCE, AND IT DOESN'T HAPPEN EVERYTIME THE TRUCK IS USED. I'VE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP AND HE SAYS THEY'VE NOT HAD ANY ISSUES WITH OTHER TRUCKS. I'M ACTUALLY GOING TO PICK UP THE SERVICE MANAGER AND HAVE HIM WITH ME WHEN I START MY TRUCK TODAY AFTER IT HAS SET FOR FOUR DAYS. I HOPE IT DOES THIS WITH HIM IN THE VEHICLE SO HE CAN FEEL WHAT'S HAPPENING. I'VE BEEN A LOYAL CHEVY OWNER FOR OVER 30 YEARS BUT I'M REALLY DISAPPOINTED IN THIS TRUCK WHICH COSTS $45,000. *TR
TAKATA RECALL THIS VEHICLE HAS REPEATEDLY SHOWN AIRBAG REQUIRES SERVICING SINCE I BOUGHT THE VEHICLE BRAND NEW. THE WARNING HAS BEEN LOOKED AT REPEATEDLY AND I AM TOLD NOTHING IS WRONG. HOWEVER THE WARNING PERSISTS. I RECEIVED A LETTER ABOUT A POSSIBLE RECALL BUT THAT LETTER WAS MISPLACED WHILE ASKING ABOUT THE CONSTANT WARNING. THE TAKATA SITE SAYS THE 2007-2013 CHEVY SILVERADO IS BEING RECALLED FOR THE EXPLOSIVE BAG. I AM VERY AFRAID OF AN AIRBAG PROBLEM BUT THIS WARNING STILL PERSISTS. DO I HAVE TO HAVE A DEADLY ACCIDENT WITH THE AIRBAG TO PROVE MY POINT?
WHEN THE VEHICLE'S TRANSMISSION WAS PLACED IN PARK, IT WOULD ROLL ON ITS OWN EVEN WITH THE PARKING BRAKE FIRMLY APPLIED (OUR DRIVEWAY IS RATHER STEEP), AS THOUGH THE TRANSMISSION WAS IN NEUTRAL. WE TRIED SEVERAL TIMES OVER THE NEXT COUPLE OF DAYS TO RE-ENGAGE THE TRANSMISSION TO WORK PROPERLY, HOWEVER; NOTHING CHANGED. WE REPORTED IT IMMEDIATELY TO THE DEALER THE FOLLOWING MONDAY, BUT, THEIR MECHANIC COULD FIND NOTHING WRONG WITH THE VEHICLE UPON INSPECTION.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. EXACT REPAIR INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,632.
TRAVELING AT ABOUT TEN MILES PER HOUR. VEHICLE BECAME UNRESPONSIVE TO ANY ATTEMPT TO STEER AND A LOUD DING NOISE PLAYED. VEHICLE STRUCK CONCRETE LIGHT POLE. HAD BEEN DRIVING THE VEHICLE FOR AN HOUR AND HAD JUST CAME OFF OF THE INTERSTATE. PULLED INTO A PARKING LOT AND THAT IS WHEN STEERING QUIT WORKING. *JB
I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR
THE 2013 SILVERADO TRUCK I OWN HAS A LOUD POPPING NOISE IN THE EXHAUST SYSTEM WHEN THE TRUCK IS TURNED OFF. I HAVE BEEN TOLD THAT IT IS NORMAL, BUT THE SERVICE MANAGER AT THE DEALERSHIP SAID IT DIDN'T SOUND RIGHT TO HIM. THIS IS CAUSING CONCERN TO ME THAT THE TRUCK MAY BE A FIRE HAZARD SINCE THE EXHAUST GETS SO HOT THAT IT POPS LOUDLY AS IT COOLS OFF. OTHER TRUCKS DO NOT MAKE THIS MUCH NOISE IF ANY. I AM GETTING MORE AFRAID THAT THE TRUCK MAY CATCH ON FIRE WHEN I'M DRIVING IT. I HAVE BEEN WORKING WITH THE DEALERSHIP AND GENERAL MOTORS SINCE JAN. 2014 TO TRY AND RESOLVE THIS ISSUE. AS OF TODAY, OCT. 13, THERE IS STILL ISSUES WITH THE EXHAUST. *TR
THE PROBLEM I HAVE BEEN HAVING HAS BEEN GOING ON FOR ALMOST A YEAR. THE STEERING WHEEL SEEMS TO HAVE A "DEAD SPOT" IN IT WHEN THE STEERING WHEEL IS TURNED 3/4 TURN TO 1 COMPLETE TURN. YOU CAN FEEL THE SLACK IN THE STEERING BOX WHEN MAKING A TURN(LEFT OR RIGHT)THE STEERING WHEEL WILL HAVE UP TO 2 1/2 INCHES OF "FREE PLAY" WHEN TURNING(THERE IS NO "FREE PLAY" WHEN DRIVING STRAIGHT) IT HAS BEEN DOING THIS SINCE THE DAY I BOUGHT THE PICKUP NEW OFF OF THE LOT. I HAVE HAD IT LOOKED AT SINCE THEN AND BEEN TOLD BY GM MECHANICS THAT IT IS THE STEERING GEAR. IF YOU TIGHTEN UP THE STEERING GEAR IT WILL TAKE THE "FREE PLAY" OUT, BUT THE STEERING WILL BE MORE SENSITIVE WHEN DRIVING DOWN THE ROAD. SO TIGHTENING UP THE STEERING GEAR SOLVES ONE PROBLEM BUT CAUSES PROBLEMS ELSEWHERE??? ACCORDING TO THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION(FMCSA) SECTION 393.209 STEERING WHEEL SYSTEMS. THAT(DEPENDING ON THE SIZE OF STEERING WHEEL) THE STEERING WHEEL LASH SHALL NOT EXCEED 14 DEGREES ANGULAR ROTATION FOR MANUAL STEERING OR 30 DEGREES ANGULAR ROTATION FOR POWER STEERING SYSTEMS AT ANY GIVEN POSITION OF THE STEERING WHEEL. WITH RULES AND REGULATIONS LIKE THAT ON COMMERCIAL VEHICLES, HOW IS MY PERSONAL VEHICLE CONSIDERED "SAFE" WITH 2 1/2 INCHES OF "FREE PLAY" IN THE STEERING WHEEL??? *JS
TRANSMISSION DOWN SHIFTS MULTIPLE GEARS WHEN I DECELERATE. THE FIRST OCCURRENCE HAPPENED AT 70 MPH CAUSING A VERY HARD DECELERATION AND NEAR LOSS OF CONTROL OF THE TRUCK. I HAVE HAD THREE OTHER LIKE INCIDENCES AT SPEEDS BETWEEN 45 AND 70 MPH. THESE HAPPENED ON DRY PAVEMENT AND I WAS ABLE TO SLOW SAFELY. HAD THIS OCCURRED ON WET OR SNOW COVERED ROADS, I HAVE NO DOUBT THERE WOULD HAVE BEEN AN ACCIDENT. 2 . AT TIMES WHEN I ACCELERATE THERE IS NO THROTTLE RESPONSE FOR SEVERAL SECONDS. WHEN THE ENGINE DOES RESPOND, THE TRUCK ACCELERATES AS IF I HAVE THE THROTTLE FLOORED. AGAIN THIS HAS HAPPENED ON DRY PAVEMENT. SLICK CONDITIONS WOULD HAVE CAUSED A SPIN OUT. 3. VEHICLE SURGES BETWEEN 20 AND 45 MPH. ENGINE RPM CONTINUALLY JUMPS 200-300 RPM CAUSING CONSTANT SURGING. BESIDES BEING VERY ANNOYING, IT WOULD BE DANGEROUS ON ICY ROADS.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMING INTERMITTENTLY WHENEVER SOMETHING ELECTRICAL WAS BEING OPERATED. ON ONE OCCASION, THE WINDOW WAS BEING OPENED AND THE HEADLIGHTS DIMMED DOWN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD CLICKING NOISE FROM THE VEHICLE AS VEHICLE ROLLED AWAY AND DOWN A BUSY HIGHWAY. THE CONTACT WAS A POLICE OFFICER AND HAD TO CHASE THE VEHICLE ACROSS THE HIGHWAY TO AVOID A SEVERE CRASH. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE PARKING HAUL WAS COMPLETELY FRACTURED AND NEEDED REPLACING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 9,100. THE VIN WAS NOT PROVIDED.
I PURCHASED A 2013 SILVERADO, WHILE TAKING POSSESSION OF THE TRUCK I NOTICED THE UNDERCOATING HAD FALLEN OFF OF THE FRAME RAIL ABOVE THE RIGHT REAR TIRE AND HAD BEGUN TO RUST. I IMMEDIATELY COMPLAINED, BUT WAS TOLD THEY WOULD CONTACT GM. I IMMEDIATELY FILED A COMPLAINT WITH GM. THE REPAIR WAS TO SPRAY AFTER MARKET UNDER COATING FROM A SPRAY CAN ON THE ALREADY RUSTY PARTS. I COMPLAINED AGAIN AND WAS TOLD THAT WAS ALL THEY WERE GOING TO DO TO REMEDY THE PROBLEM. THIS VEHICLE IF LEFT ON THE ROAD FOR THE NEXT 10 YRS WILL END IN SOMEONE'S DEATH AS THE FRAME WILL BE COMPLETELY RUSTED THROUGH. *TT
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH DOWNHILL, THE GRADE BRAKE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FEATURE WAS BUILT TO FUNCTION IN THE MANNER IN WHICH IT DID. THE CONTACT WAS ADVISED TO DISABLE THE FEATURE MANUALLY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
THE PASSENGER WINDSHIELD WIPER DOES NOT TOUCH THE WINDSHIELD TO THE EXTREME RIGHT IN THE LOWER POSITION. THIS CAUSES A STREAKED WINDSHIELD AND ICE BUILD UP IN THE WINTER. IT MAKES IT HARD TO SO A CAR APPROACHING FROM THE RIGHT IN RAIN AND ALMOST IMPOSSIBLE TO SEE IN THE WINTER WEATHER CONDITIONS. I'VE TAKEN IT TO THE DEALER. THEY REPLACED THE BLADE BUT THE NEW BLADE STILL DOESN'T WIPE THE FULL WINDSHIELD. I'VE CALLED GM AND THEY SIAD THERE IS NOTHING THAT THEY CAN DO SINCE IT MUST BE A DESIGN FLAW IN THE WIPER SYSTEM. I AM AFRAID TO DRIVE AT NIGHT IN A RAIN AND IN THE WINTER WHEN THERE IS ANY ICE OR SNOW. THERE ARE TWO WEBSITES THAT ARE GM TRUCK OWNERS AND THERE ARE SEVERAL COMMENTS VERY CLOSE TO THE PROBLEMS I AM HAVING WITH MY WINDSHIELD WIPERS. *TR
RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MOTOR OF THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH A FUEL INTEGRATION SYSTEM WHICH ALLOWED THE VEHICLE TO SWITCH FROM V8 TO V4 FOR BETTER FUEL MILEAGE AND THAT THE PROBLEM WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 3,100. .... UPDATED 10-17-13 *BF UPDATED 10/24/2013*JS
TRAVELING 70 MPH ON FREEWAY, NATURALLY VEERING LEFT TO RIGHT WENT TO CORRECT TO THE RIGHT AND STEERING WHEEL LOCKED UP. I COULD TURN TO THE LEFT MORE BUT COULD NOT CORRECT BACK TO THE RIGHT. HAD TO SLOW DOWN TO ABOUT 35 MPH NEARLY CAUSING SOMEONE TO REAR-END ME, THEN IT FINALLY BROKE LOOSE. THE ENTIRE ORDEAL LASTED APROX. 12 SECONDS BEFORE IT WAS CORRECTED. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ERRONEOUSLY SHIFTED OUT OF PARK AND INTO NEUTRAL, MADE A CLUCKING NOISE AND SUDDENLY SHIFTED INTO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300 AND THE CURRENT MILEAGE WAS 5,500.
HAD VEHICLE APPROX. 2 WEEKS ON 4-10-13 WOULD NOT START FOR SEVERAL ATTEMPTS. IT STARTED I PULLED OUT INTO ONCOMING TRAFFIC AND IT DIED I WAS ABLE TO RESTART IMMEDIATELY. DEALER HAD IT ONE DAY SAID THEY COULD NOT DUPLICATE ISSUE SO DID NOTHING. SECOND TIME IT HAPPENED WAS ABOUT 3 WEEKS AFTER THAT THIS TIME I WAS GOING ABOUT 45MPH AND WITH NO WARNING IT JUST DIED IN THE ROAD ALMOST GOT HIT BY 2 PEOPLE BEHIND ME. TOOK OVER 8 MINUTES TO GET RESTARTED DURING WHICH TIME SEVERAL MORE PEOPLE HAD TO SWERVE TO MISS ME. I DROVE ABOUT 1/2 MILE TO WORK PARKED, TRIED TO RESTART IT WOULDN'T START WAS TOWED TO DEALERSHIP. AFTER COUPLE DAYS DEALERSHIP SAID COULD NOT DUPLICATE PROBLEM. I PRESSED THE ISSUE AND MADE IT CLEAR THIS WAS EXTREMELY UNSAFE AND SOMEONE WAS GOING TO GET SERIOUSLY INJURED. AFTER ABOUT ONE WEEK THEY SAID THE PROBLEM DUPLICATED AND THE PART I NEED IS ON BACK ORDER (A MODULE). THIS IS WHERE THE TRUCK IS NOW. AFTER 'GOOGLING' THIS ISSUE THE FIRST TIME I FOUND NOT STARTING IS A COMMON PROBLEM WITH THE PASSLOCK SYSTEM MALFUNCTION AND THE FIX IS ONE OF TWO THINGS ONE OF WHICH IS THE MODULE BEING REPLACED NOW. I RELAYED THIS INFORMATION TO THE DEALERSHIP AT THE TIME OF THE FIRST INCIDENT BUT NOTHING WAS DONE. I FEEL THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY CONSIDERING IT HAPPENS AT SPEED WITH ABSOLUTELY NO WARNING. HOPEFULLY THIS WILL FIX IT BUT GM MUST BE AWARE OF THIS CONSIDERING ALL THE ONLINE FORUMS PERTAINING TO THIS PRECISE ISSUE AND SHOULD BE MORE EAGER TO FIX SERIOUS SAFETY ISSUES BEFORE SOMEONE GETS HURT OR KILLED EVEN IF IT CAN'T BE DUPLICATED WHILE IN THE SHOP. (ADDITIONAL VEHICLE DESCRIPTION--2500 HD DIESEL CREW CAB LTZ) *TR