2014 Chevrolet Silverado Complaint Log

The brake vacuum pump on the 2014-2018 chevy silverado has intermittent failures causing reduced brakes, which is a major safety issue. Gm has this listed under a "special coverage warrenty" instead of a recall and wont fix this because the warrenty ended 6/24 or 150k miles(mine onpy has 125k). Luckily I didn't have any traffic infront of me and the street light had just turned red and the cross traffic hadn't started to move yet. When I contacted gm about this I talked to 3 different representatives 2 were the initial points of contact, the first stated I would be reimbursed due to this being a safety issue, the second said the first was talking about a "general warrenty"...? The third was a supposed " supervisor who was obviously reading from a script and chose his words very carefully when telling me that because the speciap coverage warrenty was up GM wasn't going to do anything about this which is a leagal way of saying their are ok with this known issue on their trucks out in the world. Probably because it'll be cheaper to have their lawyers fight a lawsuit than to pay for the parts and labor to have this known safety issue fixed.

When at red lights, or in traffic, when you release the brake pedal to inch farther, and re-apply the brakes they go straight to the floor and you have to basically stand up on the brake pedal to finally stop. The truck slides and makes noises as it comes to stop. I was told these trucks in 2014 have a bad issue with the vacuum pump for the brakes.

The brakes feel squishy and it is difficult to stop at low speeds. Yes it is available for inspection upon request. Safety being put at risk by not being able to stop in time possibly causing crash. The truck was taken to a mechanic who found a code stating low vacuum pressure on brake booster but they could not find a leak anywhere and cleared the code. It is unknown if the component has been inspected by the manufacturer. Yes there has been a warning light before. It is unknown when exactly this problem started.

UNKNOWN

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the headliner above the rear window had water stains. The contact stated that as a mechanic, he had inspected the vehicle and diagnosed that the water was leaking from the third brake light. The contact stated that the gasket surrounding the third brake light was no longer properly sealing the third brake light. The dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

Service brake assist activated. Vacuum pump failure, there is no vacuum going to the brake booster from the vacuum pump mounted on the front of the engine block driven by belt pulley.Has code co299-00 brake booster large vacuum leak detected. Pump is not creating vacuum no vacuum going to booster for power brakes.This is a recall.

I was driving into a parking doing less than 10 mph trying to angle park my truck. Suddenly my truck accelerated violently hitting another vehicle in the parking lot in the right rear and turning it around. Was hitting the brakes to no avail. Truck continued to accelerate and I aimed for a sign support pole while depressing the brakes as hard as I could. Truck hit the pole and the air bag deployed. Front of my truck was caved in and the truck was ruled unrepairable by my insurance company. I could have been badly injured or killed but thankfully sign support pole stopped me. Have a police report but was unable to scan it to my PC so I said there was no report.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the rear end of the vehicle. The contact discovered that there was white and blue smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Noticeable at night. Headlights on, turn signal on, foot on brake slowing down, making a turn, 1) headlights flicker, 2) headlights flicker and complete dash goes black, or 3) all of #2 and steering goes stiff. Has been happening more often. Last time, during the day, turning against oncoming traffic and engine shutdown, started again, shutdown and started, again with dash going black and steering went stiff. When the engine stops and restarts, it does it on its own. I don’t need to turn the ignition key. Very unnerving. My wife won’t drive the truck. Safety at risk is a “yes”. I have noticed when this all happens, the traction control wording comes on the dash and a bell rings. All this has been happening over the last six months. Vehicle only has 94K miles on it.

Ignition lock actuator faulty. Causing ingition to be stuck in start position.

Rear window defroster overheated/caught on fire. It will be available for inspection unless GM rectifies the issue and removes the components in question. Cabin filled with smoke and a small fire broke out immediately behind the rear headrest/seatbelt location. Rear window section shattered, most of the glass is intact but some pieces were ejected. The problem has been reported to GM but is still in the investigation phase. The vehicle has not yet been inspected as I have just started the report filing with GM. No warnings, indicator lights, etc. were present before, during, or after the incident.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact became aware that there was smoke inside the vehicle before hearing a loud sound and the rear glass then fractured. In addition, the contact's minor grandson was seated in the rear seat of the vehicle. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

A well-documented and increasingly widespread problem related to excessive rust on the frames of many vehicles in this particular model year range. The cause of the problem appears to stem from a poorly applied or degrading wax coating, which, over time, peels off, leaving the frame exposed to corrosion, particularly in harsh weather conditions such as heavy snow and road salt exposure. The result is catastrophic—my Silverado’s frame and crossmembers are now severely compromised, and the integrity of the vehicle is in question.

The truck has been having the inactive airbag sign on for about the two years that we have had it.

I called GM and the Lady told me that there 5 recalls on this truck of which 4 were taken care of. there still remains one left undone. I purchased this truck from a private owner. the one remaining is the seat belt wire issue. A new warning has appeared on the dash, saying service trailer brake system. This a non stop warning while driving the truck. Very distracting and dangerous. I looked on you tube to see if anyone has this problem. yes there are some. One incident stated that to resolve this issue, someone needed to check the trailer receptacle plugin for corrosion, or broken wires. IF all is good there check the other four connectors under the truck on the frame. Finally if these are all good, then check the fuse box under the hood for the fuse for this braking system. The representative that I talked to from GM said to take the vehicle to a local Dealer for analysis to see where the problem is in the trailer braking system. Dealer labor rates are high. The representative stated that there is a payment assistance program available through GM if a Dealer takes care of the situation. Is this true? I need this truck every day for work. Please address this issue . Thank You, [XXX] My email [XXX] . ph# [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was hard and failed to go down after several attempts. There was no warning light illuminated. The contact was able to decelerate by shifting into low gear, and the contact activated the hazard lights. The contact was able to drive to the residence in low gear, and the contact allowed the vehicle to roll to a stop. The contact stated inspected the brake booster, brake master cylinder, and the vacuum pump, and confirmed that there was no hydraulic leak found. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 96,000.

Transmission slipping

Frame rotted through

Chevy and GMC pick-ups are having engines blow up because of a problem with the system that makes the pickup go from 8 cylinder to 4 cylinder. This needs to be looked into immediately. Chevy has taken no action/responsibility to alert people that this is a problem with their vehicles. At the advice of our mechanic, we purchased something that completely turns off the active fuel management or multiple displacement system. This is an almost certain problem waiting to happen. Chevy should be notifying people of the problem and offering to pay for the fix. Or maybe a recall should be issued. Please look into this.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who identified a misfire in cylinder #4, resulting in damages to the lifters and camshaft. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

For almost 8 months, the electrical system experiences complete malfuncation. First it was stabilitrac lighting up, the steering wheel would jerk out of my hands. To issue to mechanic where ground wire under passenger side was cleaned and re-installed. This seemed only a temporary fix. As of today, the 2014 Silverado 1500 LT is experiencing flickering dash lights, surging and dropping voltage (battery/alternator tested at normal driving levels), flickering healights. The worst of the situation is complete electrical malfuncation causing the truck to shut down while driving. This has happened twice in the last 2 weeks. It occurs when the vehicle comes to a stop, then when I try to turn, the voltage drops, dash flickers and the truck shuts down as I try to accelerate into a turn.

The contact owns a 2014 Chevrolet Silverado 1500. While the contact's son was driving 25 MPH, the air bag warning light illuminated, and the driver's and passenger's side air bags deployed unintendedly. The contact stated that when the passenger's side air bag cover detached, the air bag cover flew across the interior of the vehicle. In addition, the contact stated that after the air bags had deployed, the air bags warning lights turned off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be taken to the dealer to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the transmission unexpectedly shifted out of overdrive and the transmission shuddered. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the transmission was failing and needed to be rebuilt or replaced. The vehicle was not repaired. The dealer was contacted, and the contact was only able to leave a message but had not yet received a call back. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 164,000.

While driving the vehicle the truck will lose all power steering. It sometimes works and sometimes doesnt work

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while approaching the vehicle, he noticed that the passenger's side exterior rocker panel had detached. The vehicle was taken to the dealer, where the contact was informed that the subframe was severely corroded on the driver's side and on the passenger's side, and the corrosion had extended to the passenger's side exterior rocker panel. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 110,000.

Transmission failure along with over heating an also grounding wire issues dash lights flickering along with headlights, and truck shutting off while driving loosing power steering!!!!

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at approximately 55 MPH, the traffic ahead started slowing down and the contact depressed the brake pedal, and there was resistance coming from the brake pedal. The contact depressed the brake pedal with added force and shifted the vehicle down to 1st gear. The contact stated that the brake and stability-track warning lights were illuminated. The contact continued driving to the destination and both warning lights continued to turn off and on, with the brake pedal remaining firm while being depressed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 78,000.

GM has known issues with their frames rotting prematurely. We bought a 2014 Chevy Silverado 1500 in 2016 and had it undercoated at a dealership that claims it will prolong the inevitable rusting/frame rot. The truck has just under 99k miles and should be worth $15-17,000 and won't pass inspection due to severe frame rot we are told it is very unsafe and not drivable. We will be lucky to get $4,000-5,000 to trade for a part out. Our only other option is to spend $10,000 to get a new frame. GM has known about this issue and fails to do anything about it. Toyota had similar issues and stood by their name and products and replaced frames or gave consumers $10,000+ to make it right. It is not fair to the consumer we cannot win a class action against GM and demand a payout for such massive losses. Had we known our frame was so bad, we wouldn't have dropped over $5,000 in it over the last 11 months for rocker panels, cab corners, shocks, bearings, etc. We are out $15,000 on this truck and GM should be held accountable. There are thousands of people nations wide that are in the same boat hoping GM will be held liable at some-point for the distress they have cause their loyal customers.

Check engine light came on. P0442 code. Brought for service. Needed to replace fuel components but frame too rusted to mount parts. Told to see body shop for repair if possible. No rust on bed or body . Body shop could not repair frame. Body shop said frame is no longer safe to drive. Unable to pass state inspection. 97000 mi , no commercial use. Well maintained.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with lifters failure. The mechanic determined that the lifters needed to be replaced. Additionally, the mechanic informed the contact that if the camshaft had failed, the camshaft and the engine would need to be replaced. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 147,000.

Chassis framework has corrosion including perforation of major frame parts near rear wheels and under the fuel tank. Vehicle has only 70,000 miles and has been well taken care of including regular winter weather washings with underbody wash package. This is a known problem and should have been addressed similar to Toyota truck frame problems. Now I have a like-new appearing vehicle which has been well maintained however the chassis frame is now unsafe and in need of repair. This problem should be addressed up to and including frame replacement.

My rocker panels rusting out, trailer hitch wiring issue again , air conditioning/ heater issues again , fuel sending unit and lines issues , plus was told by dealer under frame work rusting issues??? What is going on with my 2014 1500 Silverado , is there anything you can help me with regarding any , any of these issues?. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The automatic shifting gears from v4 to v8 is causing a hard shift, now the vehicle will not go into v4 at all

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH, the vehicle became difficult to maneuver and failed to return to normal operation. The contact stated that the center information display intermittently lost electrical power. No warning light was illuminated. The contact research the failure and became aware of NHTSA Campaign Number: 14V246000 (Steering); however, the VIN was not included. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

The cable that attaches the driver seat belt to the base of the seat broke while I was sitting in the vehicle driving. Truck has been well cared for and this seems like a major safety issue since the seatbelt has been ineffective for who knows how long at this point. Online recall tool indicates I have 0 open recalls too. Thank you!

While driving on the interstate my truck starting slowing down fast and the engine RPM's went up. I pulled to the side and restarted the truck i would start driving then the truck would do the exact same thing. While all this was happening there was a burning smell in the truck. I brought the truck to an automotive mechanic and the found the transmission was bad. It is a very common problem with 2014 silverado 1500 trucks with the 6 speed transmission.

I was merging on to the expressway and my truck kept going to the left into traffic towards a concrete median. I turned my wheel to the right to try to avoid it and started to spin out and went back to the right side of the expressway which was four lanes wide and slammed into the guardrail. After the wreck I noticed my ABS light was on I’m not sure if it came on as I was merging onto the expressway.

The frame on my truck is completely rusted out. There isn't a spot of rust anywhere else on my truck. I know there is knowledge of a wax coating problem. Why isn't this being fixed? I called GM corporate office and no one could tell me anything. They acted like they had no idea what was going on. I also tried my local dealership.... I left a message over a week ago and no one has called me back. What is going to be done about this issue?? I know others that have the same issue and no one is telling us anything.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while buckling the seat belt, the contact became aware that the lap belt was no longer attached to the anchor cable. The contact stated that the shoulder belt operated as designed; however, the lap belt was inoperable. The contact called a local dealer and was informed that the vehicle been previously repaired under NHTSA Campaign Number: 16V209000 (Seat Belts) in 2016 as a one-time free repair. The contact was informed that a second repair would be an out-of-pocket expense. The contact contacted the manufacturer and was informed that the dealer was correct. The vehicle was not repaired. The failure mileage was approximately 210,000.

My truck is a 2014 with only 53,000 miles on it. I bought it used in 2016. (it was still under factory warranty) When I tried to get my truck inspected last month the shop told me the frame had holes and cracks in it, was not safe to drive and needed repaired/replaced. I did some research and found SB 19-NA-255 regarding my truck. This issue seems to be a wide spread issue with that truck. I took it to the Chevrolet dealer I bought the truck from (WOOD Chevrolet in Carroltown, PA) to ask about the bulletin. They called their GM rep and he told them there was nothing they (GM or the dealer) could do about it. This is a known safety issue and I believe GM should take care of the repairs. Right now I had a vehicle that is not safe to drive, has very low miles and is not safe to drive.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The contact inspected the vehicle and became aware that the fuel pump line had deteriorated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 192,000.

Electronic power steering assist malfunction and failure. The power steering went out as i was driving with my girlfriend in the truck and it has been stuck on the side of the road in ocean city new jersey. The problem was confirmed by millevois auto repair in ocean city. There was no warning. It says the recall was serviced before hand but it is obviously still failing. i don’t have the money to pay the $3000 to get it fixed and towed on my own for something that was a manufacturing issue. please help me. please have the recall fixed.

The whole tension rod of driver side seatbelt ripped off. Recall was issued I took to get done afterwards the seatbelt tension rod broke. I called dealer and Chevy and they say well we did the recall tuff luck! They knew it was about to break or almost broken and did nothing and gave me my truck back unsafe. I can’t use my car due to no seatbelt on driver side and they won’t own to their error.

I have a 2014 Chevy Silverado that just got a broken seatbelt driver side tension rod. This was serviced in 2016 due recall and closed with just a plate put in place. Now because the rod may have been compromise it finally gave out and the tension rod completely snapped off and my seatbelt is broken and unsafe. I called dealer that performed repair said they couldn’t do anything I called gm/chevy and said it’s normal wear and tear that doesn’t seam correct to me. There’s an issue with it and it shouldn’t snap off while driving I shouldn’t have to pay out of pocket for a know defect that was not properly corrected and was just preformed a quick fix that didn’t solve the issue.

I am having issues with the steering. I keep getting a message about the stabilitrak on my truck and when I drive it the power steering just stops and I have to gain control of my truck. I would think that this should be a safety recall. Please assist with looking into this for me please.

Hi, I had all my side curtain airbags deploy in my truck without any accident and under normal driving conditions. The fronts did not deploy. I had no warning lights or airbag light prior to this event. I spoke with my insurance and they wanted to have my truck inspected. I took it to my local GM dealer. They inspected my truck and looked at the data from the airbag system and determined that they found no reason for why they should've gone off. The force from the airbag was such that I was in a daze and did not know what was going on. If this would've happened on the freeway during heavy traffic I am certain I would not have stayed in my lane and caused a very serious crash involving other vehicles. Lucky this was not the case and there were no cars close to me. The next morning when I woke up I had severe neck pain and an impaired memory. I went into urgent care to get looked at. They performed an x-ray and said it was okay and that it was just severe whiplash.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and decelerated unintendedly. The contact pulled over to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving; however, the vehicle failed to exceed 20 MPH. There was no warning light illuminated. The vehicle was taken the dealer, where it was diagnosed and determined that the engine lifters needed to be replaced, and the contact was provided an estimate for the repair. The vehicle was then taken to an independent mechanic, where the upper part of the engine was rebuilt, and the lifters were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the transmission shuddered and all the gauges on the instrument panel fluctuated intermittently. In addition, while depressing the accelerator pedal, the vehicle failed to respond. The ABS and check engine warning lights were illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the cross frame had caused additional damages to the wiring harness, and the framework and torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle began to jerk. The vehicle downshifted and upshifted violently. There was smoke coming from the tailpipe. The accelerator pedal was depressed, but the vehicle was slow to respond. The vehicle stopped and lunged forward. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who was unable to service the vehicle and referred the contact to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the fuel injectors and cylinder #7 needed to be replaced. The vehicle was repaired. The OnStar error message was displayed and stated to disregard. The contact used and OBD tool and retrieved DTC code: P0207 (Power Train injector) and P0300 “Power train”; and a random cylinder misfire was detected. The manufacturer was contacted and informed the contact there were no open recalls on the VIN. The failure mileage was approximately 69,000.

Was driving on the freeway at about 65 mph and electric power steering went out causing me not to have control of the vehicle. Was having a extremely difficult time maneuvering the vehicle out of traffic without hitting anyone