2014 Chevrolet Silverado Complaint Log

I have put 2 cat converters in 2 yrs in this truck there was a recall for an engine control module that when it gets heated could start a fire but it gets too hot and the converter gets clogged and oil starts going through engine. The dealer us out of business and went to jail. I can't keep putting new converts in and can't get inspection sticker because it causes the check engine light yo come on. What do I do now?

ON MARCH 15, 2024 My 2014 Chevrolet silverado LT pickup while I was driving the steering suddenly got hard to steer then the engine shut off , I had very little brakes and steering, then it wouldnt start back after I got stopped. thank goodness I didnt hit anyone, after a few minutes it started and I carefully drove home, it was fine until may 09, 2024 I was going to a DR appointment and when I turned in the drive the steering got really hard and the engine almost died and when I turned it off it wouldnt start back all power was dead after I tried it several times it finally started but the stereo and dash lights were not working correct,I contacted GM and they told me that my truck had been recalled for this problem and they reset the computer module but thats all they were going to do. this didnt fix it and I want them to fix my truck because this is a very serious problem and could cause me to wreak and possibly kill someone or myself. please help me with this matter to get GM to fix it.

Purchased the vehicle yesterday, I had it inspected and the service tech informed me the brake booster was not performing correctly. He said instead of going down as a brake the brake is snapped back to where it is not stopping and it can go completely out to where it will not stop. He informed me of a recall on the brake booster. The local GM Dealer checked for the recall and stated the recall had been fulfilled by the previous owner. There's still a problem with the brake booster.

Stabil track and Steering assist reduced warning lights go off while using turn signal. power steering, cruise control intermittently shut off causing jerking steering wheel and inability to steer. Using break and turn signal intermittently shuts off motor.

I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I found a recall for my year silverado for the undercoating on the frame(not properly done from the factory) but my VIN is not in the recall. I'm at a loss being the year of the vehicle and mileage on the truck considering it might be undeliverable and unfixable

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the stabili-trac warning light illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent. The contact stated that occasionally the vehicle stalled during the failure. The contact was able to pull over and restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The failure mileage was approximately 147,000.

Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication with sound that the brakes were out or going bad. After entering the vehicle again the "service brakes" warning popped up on the dash. I called and had the vehicle taken to a shop. The auto shop stated that the vacuum pump was not working and also recommended to replace the brake booster pipe with the pressure switch.

Not related to my vehicle: Even in my truck, the frequency of oncoming and rear vehicle headlight blinding is of great concern. I have noticed that the problem occurs more often with modified pickups of heavy duty pickups. One simple correction could be to limit the absolute height of any driving headlamps. Additionally, in an effort to improve driver visibility by focusing the beams to a concentrated area of view, vs the old heads where the lights failed at the edges of the field of view has greatly contributed to the problem.

Trailer Brake driver display notification and alert tone frequently activated with no apparent cause with or without a trailer connected. Alert is so repetitive it becomes an audible and visual distraction to the driver. Manufacturer design restricted code readers at Auto Zone or O’Reilly’s from identifying this problem and force owners to take vehicles to GM shops to identify the cause. The alerts and cause should be repaired under recall at no expense to the owner. I also have video to support.

I bought this vehicle used, in February of 2019. Everything about the vehicle was checked and in very good shape. Approximately a year ago, early 2023, I was told that a bit of coating had come off the frame and was beginning to rust excessively. In January of this year during a dealership visit for repairs I was shown an area of the frame that looked like hunks of rust had fallen of, and then I was told this will turn into a major problem. My most recent visit, on March 21, 2024, I was again informed about the frame rust and was shown not only the rust problem, but large cracks in the frame that could not be repaired and is a major safety issue. I find it hard to believe a ten year old vehicle with 89455 miles can be beyond repair without this being a manufactures issue !

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated the exhaust smelled like fuel, and was running rich on banks 1 and 2. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the high-pressure fuel pump was not working as needed and was adding excessive fuel to the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.

Unknown

Don't get gears skipping gear

check engine light came on and the code was cylinder 7 misfire 'code p0307'. it was replaced the first time and only lasted less than two months. the same code came up again and when they put a new one in they had to tow it back because it failed not even 30 minutes later.

Power steering is going out then comes back every so often. It tells me service power steering drove with care. I have had it checked and they shops computer won’t let them into the power steering window. The engine is reading no codes, however power steering continues to go in and out. I seen a recall on some of the year models but it says mine is not. However I am having that exact problem.

The entire frame has disintegrated. Not repairable, and GMC will not fix it even though this was a problem.

I am the owner of a 10 year old Chevrolet Silverado 1500 with less than 82000 miles. Chevrolet has Service Bulletins out regarding frame rust, but I was unable to have a dealership repair the surface rust for the 7 years I have owned the truck. My frame is now rusted out to the point it is not safe to operate and will cost over $15000 for Chevrolet to repair since the Service Bulletin was not resolved during the visits to dealerships for service during the Factory Warranty Period. My truck has never been abused. As Chevrolet stated in [XXX] , this may be a result of a manufacturing issue. This issue is beyond a cosmetic issue and does affect the safety of the vehicle, the driver, passengers, property, and people around. This issue is not isolated to me and my truck, but many others. Thanks to this not being looked at as a safety concern I am now left without a safe method of transportation. Frame rust and deterioration needs to be upgraded to a recall, just as Toyota. The frame build is similar so has the same results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's grandson owns a 2014 Chevrolet Silverado 1500. The contact stated that while his grandson was driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel seized, and the vehicle was almost impossible to steer. The contact's grandson was driving on a busy highway when the failure occurred. The contact stated that the vehicle had been previously repaired at the dealer under NHTSA Campaign Number: 17V414000 (Steering) however the failure had occurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

I was driving with my kids in the truck because i just did school pick up i was aproaching a four way interection when i tried to stop and my break pedal was super stiff and found myself panicked i couldnt stop it almost caused an accident with a tractor trailer truck. I went up and over the curb into vacant parking lot in order to stop.

Brakes won’t work at low speeds, says online it was a recall at one point just don’t know if my VIN got missed

Brought truck into dealer for trade in. Dealer refused to offer trade due to excessive rusting of the frame. Dealer informed me that this situation has been prevalent in Chevy trucks due to negligence during the manufacturing process. Truck body and engine are in good condition. only 120000 miles. After leaving dealership researched this problem on line and now see that there are numerous consumers that have suffered the same fate. This is totally unacceptable and GM should do something about this to compensate their customers. GM apparently failed to treat the steel frame properly during manufacturing causing the steel to deteriorate prematurely.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift as intended. The contact stated that the transmission jolted. Additionally, the transmission was hard shifting. The vehicle was taken to an independent mechanic where it was diagnosed with a possible failed torque converter. The contact stated that the vehicle was not officially diagnosed. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 232,000.

My brakes do not compress all the way at low RPMs and prevent me from being able to stop. Consistent with other vehicles we called for the same issue on the same year but for some reason my VIN doesn't come up in the recall

This truck has rust and giant holes in the frame, I'm not even sure if its safe to drive. I see that Chevy doesn't want to claim ownership of the manufacturing mistake. I can't even sell this truck because it would never pass a safety inspection. Chevy needs to be held accountable and do a recall to those of us who are stuck with the vehicles and fix their mistake. I don't even think a dealer would be able to accept as a trade in. I see other posts here that trade ins were refused due to the frame damage. YOUR AGENCY NEEDS TO DO ANOTHER OR FIRST INVESTIGATION REGARDING THIS SAFETY PROBLEM!!!

My roof has started leaking recently in the back part of cab.

I have been receiving a service warning for the "Trailer Brake System" for years and found a video online telling me to report it due to this being a GM issue.

The 2014 Silverado I own the frame is rusting through already! Only 168,000 miles and cleaned and maintained very regularly and the frame is rusted so badly its almost scary to continue driving! My 97 Silverado the frame is still solid as can be with almost 400,000 miles on it and my 10 year old truck with half the miles the frame is shot already? Unacceptable!!

The contact owned a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked in the rear driveway, he noticed a reflection of flames, and then he noticed that the hood of the vehicle had caught on fire. The contact stated that the fire extended to the front headliner and front seats of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no injury sustained. There was no police report filed. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 212,000.

Transmission failure. At 140,000 miles, metal flakes in the pan. This could cause an accident and I've done some research and found multiple people with this same issue between 2012 and 2016. Also, a transmission shouldn't be needing to change at this amount of miles. Also, I bought this vehicle used with this problem.

I have a couple issues, check trailer wiring light, heat from air conditioner,rusty frame undercarriage - really bad , plus rocker panels on both sides rusting out, is there a recall on issues with rusting of frame ? Please help my truck only a 2014 plus had dealer work on air conditioner issues before, dealer never mentioned anything about rust on the frame, when I had multiple oil changes, and many other services done at dealer , I bought my truck from dealer in stow Ohio ! Is there any you can do to help me fix these issues?…

Driving down the road lost power assisted power steering causing the the steering wheel to just turn and wheels stayed straight

Steering assist disabled comes on while driving and Steering locks up and shuts everything off,and then starts back. Very Very dangerous on the road not knowing where or when you're not in control of the vehicle. When this occurs engine stops,no brakes.

Going into neutral on its own almost causing a accident and slipping. Yes inspected by service department. No warning

Significant corrosion / rust on frame that compromises vehicle safety by weakening the frame. An independent service provider identified large rust hole in frame and multiple areas of significant corrosion. Vehicle has not been inspected by the manufacturer however there are service bulletins for this year, make, and model to correct the manufacturer-identified failed corrosion/rust prevention coating system for this year, make, and model. Specifically General Motors Service Bulletin 19-NA-255. Holes affecting integrity of frame were first discovered in December 2023; subsequent holes and areas of significant corrosions (ie, soft spots) in the structural frame have been identified.

After hearing loud noise from under the truck and a very rough ride coming from the rear of the truck, I found that the cross member which holds the shocks are completely rotted away and the shock is up into the bottom side of the truck bed.

During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done…. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues… over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Truck failed state inspection because the frame had rust/corrosion holes in. Frame has been replaced @ this time & the old frame was scrapped. How was your safety or the safety of others put at risk? Due to the rotted/rusted frame the reliabilty & safety of the vehicle was compromised & could have resulted in injury, accident or death Has the problem been reproduced or confirmed by a dealer or independent service center? Independent garage verified the defective frame & replaced it w/a new frame. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? After having the frame replaced the vehicle now passed the required state safety inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Some surface rust was visible on the frame but it was not discovered to have rotted holes through until the underside was looked @ for the state safety inspection. It should also be noted that Chevrolet was contacted & provided the same documentation attached within. Chevrolet DENIED any re-imbursement due to the following: "After further review by our GM Reimbursement team, the vehicle is not eligible for a repair reimbursement due to the repairs being performed at a 3rd party. Also the vehicle is outside of the bumper to bumper warranty it would have been covered under by age and mileage."

The 6L80 is known for there bad parts and going out. The transmissions are braking down on accout of poor craftsmanship and cheap parts. Plus my truck is shutting off and back on while driving which caused me to rear-end another truck and not one air bag deployed and it pushed the other trucks bumper all the way under his tail gate and my front bumper has enough damage that the airbags should've went off

I had been driving for about 45 minutes. When I was driving and hit a speed of 50 mph, it felt like my truck was on a bumpy road and I could hear the banging and feel the hesitation and shakes. Then it felt like I was being hit by another vehicle at low speed. When I slowed down below 50, it seemed to have stopped. But when I stopped to get gas it started back up again. Because I was at least 30 miles from home, I called my husband and he told me to drive back home immediately. It seems to be getting worse and at lower speeds. This is my only source of transportation as I am disabled and cannot afford the ridiculous amount they want to just diagnose it.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was previously repaired at the dealer under NHTSA Campaign Numbers: 17V414000 (Steering), 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), and 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then lost motive power. The trailer brake system, traction control, stabili-trak, TPMS, and brake warning lights were illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,154.

Lifter failure

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, there was a loud thumping noise coming from the rear of the vehicle. The vehicle was steered to the side of the road where it was inspected. The contact stated that he observed an unknown component corroded underneath the vehicle. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the contact drove over a bump in the roadway and heard an abnormal sound. The contact pulled over to inspect the vehicle and noticed that the subframe underneath the vehicle was extremely rusted. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and charged the contact for a new subframe. The failure mileage was approximately 67,000.

While driving power steering went out and then eventually came back. Would happen periodically while driving, very inconsistent but put me in dangerous situations s while driving.

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that upon taking the vehicle to the dealer for an oil change, she was informed that the radiator was leaking. The dealer determined that the radiator, thermostat, and the coolant lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under GMC Special Coverage Number: N15170099. The failure mileage was approximately 71,000.

Dash lights started flickering for multiple seconds, losing control of steering almost crashed into oncoming traffic. Park assist light warning as well. Light for park assist was off. Was in town, whipped it into the gas station best I could. Shut it off. Filled up. Restarted, everything “normal” again.

Vehicle has intermitten reduced engine display while traveling down the high way. Causes the vehicle to downshift and significantly increase engine RPM. I’m fearing if this continues to happen it will blow up my engine. The ecu shows code p2138. After some research I’ve learned GM is aware of this fsult in their vehicles and I believe they should be the one paying for their mistake. Not me.

During a recent trip while using my turn signals the entire dash would flash off and right back on. When I exited the freeway and turned onto a small side street making a u-turn the engine died without warning and all dash lights went blank. Loss of everything including power braking and steering. Then the info center kept flashing “ Service stablink soon.” On my return trip home the same message kept flashing. There are no codes set in the computer. Just all intermittent electrical issues. Unable to replicate the issues at home. The service trailer tow system also flashes once in a while. The loss of all power shutting off unexpectedly with the engine dying is a major concern.