2014 Chevrolet Silverado Steering Problems

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.

DRIVING HOME ON THE HIGHWAY GOING 65 MPH I TRIED TO TURN FOLLOWING THE ROAD AND THE STEERING WOULD NOT MOVE, I FORCED IT TO TURN WHILE SLOWING DOWN AND ALMOST RAN INTO A DITCH.

BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ANTI- THEFT MODULE AND THE STEER-ASSIST NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 04/08/16*LJ

ELECTRIC POWER STEERING FAILED WHILE DRIVING. TRUCK TOWED TO A DEALER. AFTER REPLACING THE ELECTRIC POWER STEERING MOTOR, ELECTRICAL LOOM AND THE BATTERY, WAS INFORMED THAT THE STEERING RACK FAILED - POSSIBLY DUE TO WATER PENETRATION INTO THE RACK AND PINION DRIVE. SUSPECT A FAULTY OR BADLY DESIGNED SEAL WHICH MAY BE THE CAUSE FOR THIE FAILURES ON THE 2014 SILVERADO TRUCKS

LOUD CLUNKING NOISE WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND EXTREMELY DIFFICULT TO TURN LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE POWER ASSIST MOTOR. THE SECOND REPAIR WAS THE ELECTRONIC TORQUE CONTROL SENSOR; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN MANUFACTURER RECALL NUMBER: 14515 FOR THE CHASSIS CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

HAVE NEW 2014 CHEVY SILVERADO 1500 4X4 5.3 ENGINE. IN JANUARY I WENT TO GET IN MY TRUCK TO GO TO WORK AND THERE WAS A SERVICE POWER STEERING WARNING. I THEN NOTICED I HAD NO POWER STEERING.(4000 MILE) THEY TOWED MY TRUCK TO DEALERSHIP AND THEY SAID THEY REBOOTED THE COMPUTER AND IT WAS OK NOW. THIS PAST WEEKEND MARCH 28TH 2015, IT DID THE SAME THING AT THE BOAT RAMP IN A HIGH SCHOOL FISHING TOURNAMENT. WENT TO GET TRUCK TO LOAD BOAT AND COULD NOT MOVE IT.(6500 MILE) AFTER ABOUT AN HR. IT WAS OK. I AM CONCERNED OF THIS TRUCK LOOSING POWER STEERING WHILE DRIVING IT THE MOUNTAINS. I HAVE GOOGLED THIS ISSUE AND SOME PEOPLE HAVE REPORTED THAT THEY HAVE LOST POWER STEERING WHILE DRIVING. HAVING 2 HIGH SCHOOL STUDENTS IN MY TRUCK IS A GREAT CONCERN. *TR

AT HIGHWAY SPEEDS (ABOVE 50 MPH) AFTER DRIVING FOR 20 MINUTES TO 1/2 HR, A SLIGHT TURN TO THE LEFT (AT SPEED) CAUSES THE STEERING TO STICK/BIND. IT MAY BE A LOSS OF POWER STEERING ASSIST. THIS HAPPENS INTERMITTENTLY. THIS PREVENTS THE WHEEL FROM RETURNING TO CENTER FROM THE LEFT TURN. THE RESISTANCE CAN BE OVERCOME BY INCREASING TO FORCE APPLIED TO EITHER RETURN THE WHEEL TO CENTER OR TO INCREASE THE LEFT TURN. UPDATE 9/15/15*CW *CN

I PURCHASED THE 2014 CHEVY SILVERADO CREW CAB LT TEXAS EDITION FROM RELIABLE CHEVROLET IN RICHARDSON, TX. IMMEDIATELY AFTER PURCHASING WITHOUT A TEST DRIVE IT NOTICED THAT THERE WAS A VIBRATION, STEERING PROBLEM, AND SCRATCHES ON THE BED.. BECAUSE IT WAS A DEMO OF WAS TOLD BY THE NEW CAR SALESMAN THAT THEY HAD MADE SURE THE VEHICLE WAS INSPECTED AND THAT THE SCRATCHES WERE SUPERFICIAL AND IT'S A DEMO SO THAT'S HOW IT IS. I SPOKE WITH THE BUSINESS MANAGER AND THEY PUT A SPAY IN BED LINER TO FIX THE SCRATCHES AND DID A BALANCE ON THE TIRE. I PICKED THE TRUCK UP AND THE STEERING AND VIBRATION PROBLEMS WERE STILL THERE. IT WENT BACK INTO THE SHOP AGAIN AND THEY COULDN'T DUPLICATE ANY PROBLEMS. THE STEERING IS ALMOST IMPOSSIBLE TO KEEP IN A STRAIGHT LINE IT SWERVES AS IF THE TRUCK HAD A FEW DRINKS. I TOLD THEM IT DON'T FEEL SAFE DRIVING IT AND I'M AFRAID I'M GOING TO HIT SOMEONE. I WILL NOT DRIVE IN THE MIDDLE LANES. I HAVE TO DRIVE ON EITHER FAR LEFT OR RIGHT LANES TO ALLOW FOR SWERVING. I COMPLAINED TO GM.. GOT EXCITED BECAUSE THEY SENT ME TO ANOTHER DEALERSHIP AND SAME THING HAPPENED.. WENT FOR A TEST DRIVE.. THEY FELT SOMETHING WRONG BUT MECHANICS CAN'T "DUPLICATE" THE PROBLEM. THEY SAID THEY TEST DROVE IT AGAIN BUT IN DON'T SEE HOW WHEN THE ROADS WERE ICED OVER. I CALLED GM AGAIN AND I'M AT A NEW DEALERSHIP THEY TEST DROVE IT WITH ME AND HEADED A NEW POPPING NOISE WHEN THE WHEELS IS TURNED AND FELT STEERING AND SUSPENSION ISSUE. THEY KEPT THE TRUCK BUT ONCE AGAIN NOT ABLE TO DUPLICATE. I'VE HAD A FEW LOANERS AND NONE OF THEM DRIVE LIKE MINE. THE TRUCK HAS ALSO HAD PROBLEMS WITH AC AND WHINY NOISE IN ENGINE. I'M WAS SUPPOSED TO PICK UP THE TRUCK TODAY BUT I COMPLAINED AND THEY WERE GOING TO TEST DRIVE IT AGAIN. THEY DON'T FACTOR IN THE TIME AND INCONVENIENCE OF HAVING TO TAKE OFF WORK PLUS GAS AND MILES IN TRYING TO GET THIS FIXED. NOT HAPPY WITH THIS TRUCK. *TR

BAD SHAKE AT HIGHWAY SPEEDS, BALANCING TIRES DIDN'T HELP, FAULTY STEERING COMPONENTS COULD BE A SAFETY ISSUE.

I BROUGHT MY TRUCK IN FOR A VIBRATION PROBLEM TO THE DEALERSHIP THAT I PURCHASED IT FROM. THE TRUCK WAS MUDDY AND THE DEALERSHIP TOLD ME THAT IT WAS FROM ALL THE MUD ON THE TRUCK. BUT THEY DID NOT EVEN WASH THE TRUCK AND TEST DRIVE IT. THEN I BROUGHT IT INTO A DIFFERENT DEALERSHIP TO HAVE IT CHECK FOR THE SAME THING. THEY FORCED BALANCE MY TRUCK AND THEY FOUND SOMETHING SO THEY ROTATED MY DRIVE SHAFT 180 DEGREES AND SAID IT WAS FIXED. ABOUT 30 DAYS LATER IT STARTED AGAIN AND BROUGHT IT BACK TO BE CHECKED. THEY FORCED BALANCE IT AGAIN AND FOUND A BAD TIRE SO THEY REPLACED THE ONE TIRE WHILE THE OTHER THREE TIRE HAD ABOUT 12,000 MILES ON THEM. SO IT HAPPENED AGAIN SO BROUGHT IT AGAIN FOR THE 4TH TIME FOR THE SAME PROBLEM. THEY AGAIN FORCED BALANCED THE TRUCK AND COULD NOT PIN POINT THE PROBLEM SO THE SERVICE MANGER TOOK A 2015 SILVERADO 1500 AND TOOK OFF THE TIRES AND RIMS AND PUT IT ON MY TRUCK. NOT DIDN'T FIX IT SO THEY PUT ALL NEW SHOCKS AND STROUTS ON IT AND TOLD ME IT WAS FIXED AND THEY WANTED TO BRING THE TRUCK TO MY HOME AND I DECLINED AND I WANTED TO TEST DRIVE THE TRUCK. I DROVE THE TRUCK WITH THE SERVICE MANAGER AND FOUND THAT IT DIDN'T CHANGE ANYTHING.SO I ASKED HIM THAT I WANTED AN APPOINTMENT WITH THE DISTRICT MANAGER OF GM. SO WHEN I MEET WITH HIM IN THE SERVICE MANAGERS OFFICE WITH THE SERVICE MANAGER. THE FIRST THING OUT OF THE DISTRICT MANAGERS WAS I AM HERE TO HELP YOU AND THE SHOWED HIS TRUE SELF. WITHIN THE FIRST 9 MINUTES HE ASKED ME HOW I WOULD FIX THE PROBLEM AND THEN HE TOLD ME TO HIRE AN ATTORNEY. BECAUSE THAT WAS THE ONLY WAY YOU ARE GOING TO GET THE TRUCK BOUGHT MAKE FROM GM. AFTER I LEFT THE OFFICE AFTER 9 MINUTES I TRIED TO MAKE AN APPOINTMENT AT THE DEALERSHIP I BOUGHT THE TRUCK AND I HAD AN APPOINTMENT THE FOLLOWING DAY. THE SAME DAY THE DEALERSHIP INFORMED THAT NIGHT THAT THEY COULDN'T SEE OR WORK ON MY TRUCK I CALLED GM CUSTOMER SERVICE. *TR