2017 Chevrolet Silverado Complaint Log

Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.

Transition failed

Transmission Went out at 45100 miles Breaks don’t work pedal gets stiff and will not engage breaks truck rolls can not drive due to breaks still doing this. Service Break system light will flash. Truck only has 55000 miles as of now Dealer replaced transmission with receipt to prove paid out of pocket. Breaks still not in working order do to dealer not being able to figure out the problem. Truck is not drivable Safety hazard Breaks not working and transmission slipping almost caused an accident while traveling at 55 mph truck loses speed tractor trailer almost slammed into my truck lucky tractor trailer was able to swerve over to other lane avoiding an accident Truck only has 55000 miles

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

In reverse my brakes dont work, its like they are grinding, ive changed the rear brakes hoping to fix the issue, i have no codes. It has almost made me wreck due to failure to stop with my kids in the truck, also the afm system is defective in order to keep my engine as safe as possible i had to put a afm deactivate plug into the obd port. Ive tried to figure out the brakes but no one can explain. Spending 34 thousand dollars i expect to have my vehicle safe for my children. I have been strictly chevy my whole life but this is unacceptable. Where we live in alaska id expect the vehicle to be in order and it does it mainly at steep hills and it hasnt done it when ive had people look at it.

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway

I had our pick up inspected today and the mechanic asked about our brakes being hard to push. I explained It has been that way for some time. He informed me that GM had a recall for this safety issue but as of this moment it doesn’t cover our specific pick up. The recall reference number is: 19V645000. GMS number for the recall is N192268490. I called and filed a complaint with Chevy complaint #[XXX]. Any assistance with this safety issue would be greatly appreciated. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Code: P2635 Fuel pump ‘A’ low flow/ performance It only happens when it’s warm outside. It was doing this last summer and during the winter it stopped now it’s 80 degrees + outside it’s throwing the code again

Vehicle shudder was noticed along with harsh shifting. Took to local shop and it was diagnosed as bad torque converter. Referred to transmission shop. Vehicle towed to transmission shop to avoid any further issues. Mechanic sent a picture of the magnet inside pan that was completely covered with metal shavings from torque converter. Mechanic stated new transmission would be necessary. Transmission was replaced February 2024. Truck had approximately 93000 miles on it.

Paint is peeling.

Rear window drefroster began smoking. Pulled over and exited truck noticed defroster was glowing red. Window then shattered. This is a power slide window. Drivers side.

Transmission failed. As I was pulling a horse trailer the transmission went out of gear and left me on a curve in the roadway. No warring lights or any other kind of warning was given. I did take it to a dealer to have it checked out and was advised I would need a new transmission. The cost would be $7,000. I do not have the funds, therefore my truck is not drivable and is parked. I have learned this is a known problem with this transmission and GM is not doing anything about it. The very least they could do is pay for half of the repair cost.

While driving, I heard a loud "pop". When I arrived at work, I saw that the rear windshield, on the passenger side, was shattered.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, her husband swerved to avoid an oncoming vehicle and simultaneously depressed the brake pedal, but the vehicle failed to respond as needed. The contact's husband pulled to the side of the road and inspected the vehicle. The contact husband noticed that there was smoke coming from the front driver's side brakes and the brake calipers and the front driver's side tire was significantly hot. The contact stated that the failure recurred while driving, and the vehicle responded as needed when the brake pedal was depressed down to the floorboard. The vehicle was taken to an independent mechanic, where the brakes and the brake calipers were replaced; however, the failure recurred within a week. The vehicle was taken back to the independent mechanic, where the brake pads, the rotors, and the brake calipers were replaced. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) which the contact related to the failure. The local dealer was contacted but informed the contact that they could not perform the recall repair because an independent mechanic had previously serviced the vehicle. The contact contacted Joe Bullard Chevrolet (2900 Government Blvd, Mobile, AL 36606) and Terry Thompson Chevrolet, INC. (1402 US-98 E, Daphne, AL 36526), who informed the contact that they could not assist because the first dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. Parts distribution disconnect.

Torque Converter

Was in truck moving it to a different spot in my driveway so my daughter could get her car out, got out of truck and shut the door and back window shattered.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 50 MPH, the power steering assist warning light illuminated, and the vehicle lost power steering functionality. The contact stopped the vehicle. The contact had not turned the vehicle off however, the power steering functionality returned. The contact stated that prior to the failure, the vehicle lost electrical power intermittently while driving various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.

Torque converter clutch system stuck in “off”; and won’t engage when commanded by system…this is apparently a known and common issue. Causing gears to not engage properly and a safety hazard when driving on freeway and higher speeds.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the thermostat and torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 38,000.

Transmission (6L80) torque converter failed at 76k miles. The transmission has never shifted well but was told that’s how they shift. Vehicle is not used for towing. And all scheduled maintenance was followed. While driving down the road the transmission suddenly started shuttering and jerking. Luckily, I was able to make it to a transmission shop who confirmed the torque converter was shot. Called Chevy dealer and the service rep advised that there is a reason they have 30 of those transmissions on the shelf right now, it’s a known issue. Unfortunately, it’s outside the warranty. Transmission has already been replaced with a remanufactured 6L80. 500 miles after the new transmission installed, the torque converter went out again. Another 6L80 is scheduled to be put in. This transmission is unreliable and went out while driving down the highway. No warning lights ever came on to indicate any issues.

I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.

Failure of integrated wiring harness for trailer brake control. Wires broken, corroded and with brittle and cracked insulation causing trailer brakes to not engage thus creating a dangerous and possibly deadly condition for driver and others on the road.

The power sliding rear window circuit heated up so much that it produced smoke and shattered the rear window.

Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.

The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.

Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!

While driving on the interstate the truck started jerking and vibrating, started slowing down, while in the fast lane, then a loud whining sound started, finally making over 3 lanes of traffic doing approximately 40mph got stopped on the shoulder. No warning lights or anything came on. Sat there not knowing what happened so I proceeded onto the freeway and it started lunging & squealing again, got off the next exit to find out it was probably the torque converter or transmission, so here I sit in Virginia & I live in Arizona stranded. And trying to figure out how to pay a $6000 to $8000 repair bill and to find out this is a common problem with GM transmissions

Engine has always “ticked” since new took it multiple times to dealer they said it’s normal. Took it to shop they say its pushrods. Brakes front they wear unevenly even after being replaced by shop it always feels like truck is braking feels like it takes extra effort on gas pedal Transmission its a 6L80 only 85,000 miles and already there is metal shavings in pan and transmission is shifting hard and slipping.

AT LOW SPEED MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR LIKE I AM LOSING MY BRAKING POWER COMPLETELY. I FOUND A RECALL ON THIS ISSUE BUT MY TRUCK DOESNT SEEM TO BE INCLUDED IN THIS. HOW CAN I GET MY TRUCK REPAIRED BEFORE I KILL SOMEONE.

When driving the truck it has a continus pull to the right side

Not exactly sure of the root cause but the glass shop said it appeared that the rear defrosting element on my 2017 Chevy Silverado shorted out, became extremely hot and caused my rear window to shatter. Some documents that I read stated that the electrical connections could corrode over time and short out. I read that Canada does have a recall for this same problem.

2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.

There is a specific serpentine belt that controls the AC and the water pump on this vehicle. That particular belt is 100% obsolete. The manufacturer has discontinued that part and since it is a stretch belt, it cannot be replicated by Gates or Continental until they get their hands on an unused and uninstalled belt. This has caused us to no longer be able to operate the vehicle and now we are upside down thousands of dollars because the vehicle is now a total loss and insurance wont cover it.

Rear window defrost almost caught fire about 10 min into drive smoke emitted from near rear window and got worse and worse until I found the cause and shut off the rear defrost. Smokey electrical smell filled the interior.

Two times now when driving, vehicle has randomly lost all power. First time there was no warning of any sort of problem. Second time was on the express way running just fine, then all of a sudden engine light started flashing, and stabilatrac light up on dash. was able to get off right away. turned right Into a office complex and shut right off. after 3 minutes got power back and was able to get it safely in a parking spot, but then it started running rough, like multiple cylinder miss fire

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that on two separate occasions, while driving at various speeds, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

An electrical issue of uncertain origin involving the stabilitrack system that causes the truck to jerk a different direction or stop completely in unexpected fashion

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the vehicle was remotely started. The contact's husband entered the vehicle and turned on the rear defrost. The contact stated that her seven-month-old infant was seated on the passenger side rear seat. The contact's husband noticed a burning odor on the interior of the vehicle and smoke was coming from the rear passenger’s side rear window. The vehicle was turned off and the infant was removed from the vehicle immediately. The contact stated that she had noticed the odor of burning odor in the interior of the vehicle shortly after the vehicle was purchased. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was scheduled for a service appointment in several weeks. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the failure was normal wear and tear. The failure mileage was approximately 123,298.

Vehicle has abrupt, unexpected power failures and/or issues with "Stabilitrak" that causes immediate engine shut-off at highway speeds and/or causes the steering wheel to jerk unexpectedly potentially causing a run-in with traffic

Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.

1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.

The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.

HAVE FOR OVER A YEAR NOW HAD PROBLEM WITH TORQUE CONVERTOR SHUDDER HAD DONE 4 TRANSMISSION FLUSH WITH THE NEW MOBIL ONE ATF FLUID AND JUST RECENTLY A NEW GM TORQUE CONVERTOR STILL HAVE THE SAME ISSUES HESTINATING ,ROUCH SHIFTING FEEL LIKE BEING REAR ENDEND HAVE EXTENTED WARRENTY THUR DEALER WHERE I PURCHASE TRUCK BUT THEY WILL NOT DO ANYTHING ABOUT IT DO TO THE CLASS AGATING LAW SUIT WITH GENERAL MOTOR IM STUCK IN MIDDLE