2009 Chevrolet Suburban Complaint Log

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Fuel pump modulator, which has a recall for other vehicles for same part, malfunctioned which caused the vehicle to cut off while my son was driving on the highway without notice, where he had to avoid being hit while trying to make it to the shoulder for safety. The fuel pump module was tested by a service mechanic and was found to have corroded due to moisture. Prior to vehicle cutting off, there were no warning signals/signs, it just cut the vehicle off while driving on the highway.

Cooper Discoverer 275-55r20 had a stranger point out a very large bulge on the inner sidewall of my passenger side rear tire. This is the 3rd tire from a set of 4 that has developed the same issue within 3 months. Cooper Tires is not wanting to help resolve this issue. They want the tire dissected and returned before doing anything.

On 05/19/2023 driver's side front wheel removed for brake replacement. Noticed large bulge on inner sidewall of Cooper Discoverer 275-55r20 tire. This was the 2nd tire of a set of 4 that has developed the same issue. Now a third has a bulge. I will submit a 3rd report for it.

Cooper Discoverer 275-55r20 developed bulge in inner sidewall. I was unaware of issue until a stranger pointed it out. That was on 03/08/2023. Since then, 2 more tires have developed the same issue!! The last 2 have been looked at by tire installation professionals and determined to be manufacturer defects.

The contact owns a 2009 Chevrolet Suburban. The contact stated that the vehicle intermittently failed to start after multiple attempts without warning. The contact replaced the ignition switch and the fuel pump; however, the failure persisted. The contact then used a code reader that determined that the Engine Control Module (ECM) was not giving a signal to the fuel pump. The contact made additional repairs to the vehicle, but the failure persisted. The vehicle was taken to the dealer, and he was given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 09V154000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

The contact owns a 2009 Chevrolet Suburban. The contact stated that while her son was seated in the driver's side front seat with the door opened, the key was not in the ignition, the doors inadvertently locked and unlocked. The contact's son noticed that there was smoke coming from the dash and exited the vehicle. Upon inspection, the contact and her son detected a burning odor and noticed that there was smoke coming from underneath the hood; however, there were no flames. The contact's son opened the hood and disconnected the battery. The fire department arrived and inspected the vehicle. The fireman informed the contact that the alternator and battery connectors were extremely hot. The fire department assisted in moving the vehicle away from the residence. A fire department report was filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed but still hasn't been repaired. The contact related the failure to a faulty electrical system. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

Dashboard cracked around the corner of the passenger side air bag and manufacturer did not recall. It appears there are many vehicles with this problem and could be a potential safety issue if the airbag malfunctioned and caused parts of dash to break and rupture air bag or fly into passengers of vehicle in the event of a crash.

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SPUTTER AND SHAKE WITH A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE SHIFTED INTO LIMP MODE AND DECELERATED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS LOW ON OIL. ADDITIONALLY, THE NUMBER 6 LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.*DT

I am STILL waiting for this recall to be fixed. Why is this taking so long? Every time I drive this vehicle, it is a danger for my passenger due to the defective airbag. It almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. Just my opinion. I would like to know what is taking so long to fix. It is already late 2021 and this vehicle is a 2009. Wow. I guess the safety of the customers is second to the cost of repairs.

DRIVING FOR A FEW WEEKS ON MORE GOT UP ONE MORNING AND IT WOULD NOT S STARTED KEEP CRANKING TURN IT OVER THERE WOULDN'T STARTED

DRIVING DOWN A ROAD AND SHUT OFF WILL NOT START AGA

1ST: BACK AC/HEATER TURNS ON BY ITSELF.BLOWS ONLY HOT AIR 2ND. CAR ENGINE SOMETIMES IS HARD TO START, OR WON?T START, SOME TIMES WHEN TURNING ON THE IGNITION WILL GET START AS IT WAS STILL POWERING ON, AND WHEN TURNING OFF IT WON?T TURN OFF EVEN IF IGNITION IS OFF. THE SPEEDOMETER/RPM WILL GO TO 0 WHILE ON FREEWAY. *TR

NO GOOD *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT A LOW RATE OF SPEED, SHE ATTEMPTED TO MAKE A LEFT TURN AND WAS HIT BY A CAR COMING FROM THE OPPOSITE SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER WAS TREATED FOR WHIPLASH AND MULTIPLE BULGED DISKS IN HER BACK WHICH WOULD REQUIRE SURGERY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE ACCIDENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

THE AIRBAG LIGHT WILL NOT TURN OFF AND THERE IS NOTHING WRONG WITH THE VEHICLE.

WHEN I BOUGHT THIS VEHICLE IN JANUARY, 2019, IT HAD A SMALL CRACK ACROSS THE MIDDLE OF THE DASHBOARD. NOW THE CRACK HAS EXPANDED AND THE WHOLE DASHBOARD IS LOOSE AND BOUNCES AROUND WHILE DRIVING THE VEHICLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE VIN WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CRACKED DASH IN 2 SPOTS

TAKATA RECALL- I HAVE BEEN TRYING TO GET ANSWERS REGARDING THIS RECALL AND HAVE MY CAR FIXED FOR YEARS. I AM SCARED TO DRIVE MY CAR AND WANT IT TO BE FIXED AND KNOW IT IS SAFE FOR MY TEEN DRIVER TO DRIVE AS WELL.

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE DOOR LOCKS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE FAILURE STOPPED WHEN THE VEHICLE WAS PLACED INTO DRIVE. AFTER DRIVING 40 MPH FOR A WHILE, THE CHECK ENGINE, STABILITY, TRACTION, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. ALSO, THE RPMS REVVED FROM 1 TO 5, THE ODOMETER FLUCTUATED UP AND DOWN, AND THE LOCKS MALFUNCTIONED AGAIN. THE VEHICLE WAS TURNED OFF, BUT THE REVVING DID NOT STOP RIGHT AWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 195,889.

POWERED LIFT GATE OPENS ON ITS OWN WITH OUT PUSHING THE BUTTON ON REMOTE OR BUTTON ON DASH

DASHBOARD CRACKED IN MULTIPLE PLACES. CRACKING UP TO THE EDGE OF THE AIRBAG. IF AIRBAG IS DEPLOYED THE SHRAPNEL FROM THE DASHBOARD COULD CAUSE AIRBAG TO DEFLATE RENDERING IT USELESS AND CAUSE INJURY.

TAKATA RECALL RECALL 16V381 IS QUITE OLD AND NEEDS TO BE FINALIZED. IT IS DIFFICULT TO TELL IF THIS IS A SERIOUS ISSUE OR NOT.

DASH CRACKED AND TOTALLY INPLODED. LOOSE PARTS EVERYWHERE. THESE PARTS FLY EVERYWHERE WHEN MOVING VEHICLE. AIRBAG LOOSE AND PROBALLY COULD IMPLODE WITHOUT WRECKING ACCIDENT. DEFINATELY A HUGH SAFETY FACTOR. MAYBE NAHTA WOULD LIKE TO DRIVE MY VEHICLE WITH COUPLE TOP EXECS FROM GM OVER COUNTRY ROADS AND DODGE LOOSE SCRAPHNEL.05/07/2019

I RECENTLY EXPERIENCED THE CONDITIONS DESCRIBED BY THE GM RECALL 14515 IN MY 2009 CHEVROLET SUBURBAN 1500. IN THE PAST 6 WEEKS, THE CAR HAS FAILED TO START. THE FIRST INCIDENT REQUIRED NEARLY 10 MINUTES OF STARTING THE CAR BEFORE IT WOULD START. ONCE STARTED THE CAR WAS FINE. IT WAS A COLD START - FIRST THING IN THE MORNING. ABOUT A MONTH LATER IT FAILED TO START GAIN, AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. AGAIN, AFTER ABOUT 10 MINUTES, THE TRUCK STARTED AND DROVE FINE AFTERWARDS. TODAY - ABOUT 2 WEEKS AFTER THE 2ND INCIDENT, THE TRUCK STALLED WHILE MY WIFE WAS AT A STOP LIGHT. IT TOOK 6-7 ATTEMPTS TO START BEFORE THE TRUCK AGAIN FIRED UP AND WAS ABLE TO BE DRIVEN. THIS CONDITION IS EXACTLY WHAT IS DESCRIBED IN GM RECALL 14515. HOWEVER, GM IS SAYING THAT MY VEHICLE (VIN: [XXX]) IS NOT COVERED IN THE RECALL. I THINK THAT AN ERROR AND DISAGREE WITH HOW NHTSA AND GM DETERMINED WHICH CARS ARE AFFECTED.... I AM APPALLED THAT GM IS ABLE TO GET AWAY WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

DRIVER WINDOW STOPPED WORKING, REPLACED THE SWITCH THAT DIDNT HELP, NOT HAVE NO POWER TO THE LEFT SIDE OF MY VEHICLE, MY DOORS DONT LOCK AND UNLOCK, WE BELIEVE IT HAS SOMETHING TO DO WITH THE COMPUTER CONTROL MODULE. TOOK IT TO THE LOCAL CHEVY DEALER AND THEY DIDNT FIX IT WITH THE WINDOW SWITCH

PASSENGER SEAT MOTOR OVERHEATED. INITIAL INDICATION WAS SMELL. SEAT IS POWERED (FORWARD AND BACK ONLY). SEAT SWITCHES WERE NOT IN USE AT THE TIME. VEHICLE WAS IN POWERED AND IN MOTION. SMOKE FOLLOWED W/I 20" OF INITIAL SMELL. VEHICLE STOPPED AT SIGHT OF SMOKE AND DRIVER WAS ABLE TO LOCATE PLUGS FOR MOTOR UNDER PASSENGER SEAT. DRIVER REMOVED PLUG, BURNED HAND SIGNIFICANTLY IN THE PROCESS.

"TAKATA RECALL" YOUR WEBSITE STATES THAT IF THE RECALL IS NOT FIXED IN A TIMELY MANNER TO CONTACT YOU OR FILE A COMPLAINT. IT HAS ALMOST BEEN 3 YEARS SINCE I WAS NOTIFIED OF THIS RECALL AND NOTHING HAS HAPPENED AND I HAVE NO IDEA OF WHEN THE FIX IS COMING. I HAVE TWO VEHICLES UNDER THIS RECALL, I AM HOPING YOU MAY BE ABLE TO SHED MORE LIGHT ON THIS SITUATION AS GM DOES NOT CARE ABOUT THE COMPLAINTS FROM ITS CUSTOMERS. I HAVE CONTACTED THEM IN THE PAST AND HAVE NOT RECEIVED A ANSWER.

DASH HAS CONTINUED TO CRACK - OVER 4 CRACKS THAT HAS AFFECTED THE DEFROST VENT, DASH AND NOW I RECEIVE PERIODIC AIRBAG WARNINGS UPON STARTING IGNITION AND/OR PARKING. I AM CONCERNED AS A DRIVER, MOTHER OF 3 AND CAREGIVER OF ELDERLY MOM THAT THE AIR BAGS WILL DEPLOY AT ANYTIME AND/OR NOT FUNCTION CORRECTLY UPON A CRASH OR COLLISION.

ON THREE (3) SEPARATE OCCASIONS IN THE PAST YEAR, THE VEHICLE ENTERS WHAT APPEARS TO BE AN "ELECTRICAL SYSTEM RESET" OF SORTS. THIS HAS OCCURRED ON LONG DISTANCE TRIPS DURING OPERATION AT HIGHWAY SPEEDS. THE ENTIRE ELECTRICAL SYSTEM WILL SUDDENLY POWER OFF AND ON REPEATEDLY, THE ELECTRIC DOOR LOCKS WILL UNLOCK AND RELOCK, THE ENGINE WILL LOSE POWER (QUITE SCARY AT HIGHWAY SPEEDS) AND THE VEHICLE MUST BE REMOVED FROM THE ROAD, POWERED DOWN, LET SIT IDLE FOR 5-10 MINUTES AND THEN CAN BE RESTARTED TO A NORMAL OPERATING CONDITION. IT IS ALMOST AS IF THE COMPUTER SYSTEM IS RESETTING ITSELF WHILE THE VEHICLE IS IN OPERATION AND MOVING. THIS HAS HAPPENED THREE (3) TIMES IN THE PAST YEAR - ALL ON LONG TRIPS - MARCH, JULY, AND NOVEMBER. THE MOST RECENT, INSTANCE OCCURRED ABOUT THREE HOURS INTO A RETURN TRIP HOME AND RECURRED AGAIN ABOUT 1-1/2 HOURS LATER (10 MINUTES FROM HOME) DURING THE SAME TRIP. BY RESTARTING/RESETTING THE VEHICLE, I WAS ABLE TO GET HOME. I TOOK TO ADVANCED AUTO AND THE DIAGNOSTIC CAME UP NEGATIVE - NO CODES, BATTERY AND STARTUP ALL GOOD. I HAVE A LARGE FAMILY AND USE THIS VEHICLE TO TRANSPORT THEM AROUND TOWN AND FOR VACATIONS AND SUCH. THIS IS QUITE A DANGEROUS SITUATION WHEN IT OCCURS AND I AM AFRAID IT MAY LEAVE US STRANDED AT SOME POINT IN TIME, OR WORSE.

TAKATA RECALL - I OBJECT TO GM FILING A PETITION FOR INCONSEQUENTIALITY. GM'S OWN WEBSITE STATES"THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." AS THE VEHICLE HAS BEEN LOCATED IN SOUTHEAST FLORIDA SINCE I PURCHASED IT NEW, IT HAS BEEN SUBJECT TO BOTH HEAT AND HUMIDITY NEARLY CONTINUALLY SINCE ORIGINAL PURCHASE. GM AND TAKATA SHOULD NOT BE ABLE TO AVOID THE RESPONSIBILITY TO RESTORE MY VEHICLE TO A SAFE CONDITION.

I HAVE CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG. ONLY 1 RESPONDED TO MY INQUIRY, THAT ONE INFORMED ME THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE AIRBAG.

VEHICLE CONTINUES TO HAVE RANDOM ELECTRICAL PROBLEMS AFTER ADDING NEW GROUNDS, NEW ALTERNATOR, NEW BATTERY, CHECKING CONTACTS. IT'S BEEN AT 4 REPAIR SHOPS INCLUDING A CHEVY DEALER AND CONTINUES TO HAVE PROBLEMS. DOORS CYCLE ON LOCK/UNLOCK, LIGHTS CYCLE DIMMING, ABS AND OTHER INDICATOR LIGHTS COME ON, LOSE ACCELERATION AND VEHICLE STALLS AND DIES. SEEMS TO HAPPEN MORE FREQUENTLY IN COLD WEATHER AND AFTER A 'REST' MAY OR MAY NOT START NO RHYME OR REASON. HAS BAFFLED MECHANICS FOR OVER 2 YEARS. PLS HELP.

THE REAR SEATS ARE "LOOSE" AND RATTLE ON BUMPY ROADS. CAN'T BE TIGHTENED. INFANT CAR SEAT IS LOOSE USING LATCH SYSTEM. DASHBOARD IS ALSO CRACKED IN SEVERAL AREAS AND JUST KEEPS GETTING WORSE. WEAR AND TEAR IS ACCELERATING BECAUSE OF THESE ISSUES. *TR

TAKATA RECALL IT'S BEEN OVER 2 YEARS NOW SINCE I FIRST RECEIVED THE RECALL NOTICE ON MY AIRBAGS. I CONTACTED A LOCAL CHEVROLET DEALER TODAY AND WAS TOLD THEY ARE STILL WAITING ON PARTS. NOW MY CONCERN IS WHEN WILL THIS RECALL BE FULFILLED? WHEN SOMETHING TRAGIC HAPPENS TO ME OR SOMEONE IN MY FAMILY? WILL THE RECALL NEVER BE FULFILLED AND MY VEHICLE EVENTUALLY "DIES" BEFORE THE RECALL CAN BE ADDRESSED? THIS VEHICLE COSTS A LOT OF MONEY AND TIME IS STEADILY GOING BY FOR A BIG COMPANY LIKE THIS NOT BE ABLE TO GET PARTS.

TAKATA RECALL: I HAVE BEEN IN CONTACT WITH GM ABOUT THE RECALL SINCE 10/20/16 AND NOTHING HAS BEEN DONE ABOUT REPLACING THE INFLATORS UNTIL NOW. GM KEEPS TELLING ME THEY ARE TRYING TO SELECT A VENDOR TO DO THE WORK BUT HAVE NOT YET AND THAT THEY CONSIDER THE AIRBAGS SAFE FOR DRIVING. WHEN IS THIS GOING TO BE RESOLVED?

AIRBAG LIGHT SAYS CHECK AIRBAG

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND ABOVE PASSENGER AIRBAG. THIS OCCURRED WHEN VEHICLE WAS STATIONARY. THERE WAS NO SLOW PROGRESSION OF THE CRACKING, JUST ONE DAY ENTERED VEHICLE AND FOUND VERY LARGE CRACKS IN DASH AT POINTS ABOVE INSTRUMENT CLUSTER AND PASSENGER AIRBAG AREA.

THIS ENGINE USES 1 QUART OF OIL IN 750 MILES. THIS IS EXCESSIVE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMPSON CHEVROLET OF IRVINE, 21 AUTO CENTER DR, IRVINE, CA 92618 (877) 311-9498) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DRIVER SIDE TEMPERATURE CONTROL IS VERY DISTRACTING WHILE DRIVING. THE SETTING STAYS AT MAXIMUM HEAT / HOT AND DOES NOT CHANGE WITH THE AC RUNNING. THE DRIVER IS ALWAYS EXTREMELY UNCOMFORTABLE AND DISTRACTED BY TRYING EVERYTHING TO OVER AND OVER. KEEPING THE UPPER VENTS CLOSED STILL HOT AIR COMES THROUGH. YOU MUST KEEP THE SYSTEM COMPLETELY OFF THE FLOOR VENT, THE DRIVER SIDE IS EXTREMELY HOT AND CAUSES DISTRACTION. IS THIS A NEW OR UNKNOWN REPORT FOR THIS VEHICLE? WHAT HAS FAILED TO CREATE THIS PROBLEM? IS THIS A SAFETY PROBLEM, ONLY WHILE DRIVER IS IN THE VEHICLE AND DRIVING FOR MORE THAN 15 MINUTES AND EVEN WORSE DURING SUMMER SEASON.

DASHBOARD IS CRACKING IN SEVERAL LOCATIONS. FIRST CRACK APPEARED SEVERAL MONTHS AGO NEAR PASSENGER AIRBAG, NEW CRACK APPEARED ON DRIVER SIDE ABOVE INSTRUMENT PANEL. CONTACTED CHEVY, AND THEY WILL NOT COVER ANY PART OF THE REPAIR. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET (SEARCH GM CRACKED DASH).

WHEN YOU ENGAGE VEHICLE IN DRIVE, THERE IS A VERY JERKY, PUSH-PULL WHEN ACCELERATING UNTIL TRACTION CONTROL SENSOR FLASHES AND TURNS STABILITRAK OFF. THIS CAN BE VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC AND THE VEHICLE DOES NOT WANT TO SMOOTHLY ACCELERATING TO A SAFE MERGE IN SPEED. I ALSO HAVE AN ISSUE WITH THE DASHBOARD CRACKING AND CAUSING THE SPEAKER BUILT INTO THE DASH TO RATTLE UNCONTROLLABLE - THIS IS VERY IRRITATING AND A SAFETY ISSUE AS IT CAUSES ME TO TAKE MY EYES/HANDS OFF THE WHEEL TO TRY AND STOP THE RATTLE!

DASH CRACKED AROUND PASSENGER AIR BAG. NOT SURE WHEN IT HAPPENED. IT'S A COMMON PROBLEM.

TAKATA RECALL I RECEIVED A LETTER FROM GM SOMETIME BACK THAT I WOULD BE CONTACTED TO SCHEDULE AN APPT TO SERVICE MY AIRBAGS AT A LOCAL DEALERSHIP. AFTER WAITING ABOUT 8 MONTHS I CONTACTED A LOCAL DEALER LETTING THEM KNOW I HAD BAD AIRBAGS STILL, THEY ADVISED ME I WOULD NEED TO WAIT FOR ANOTHER LETTER TO COME IN ADVISING ME OF THE NECESSARY REPAIRS THEY NEED TO MAKE. I HAVEN'T HEARD ANYTHING AND IT'S BEEN ALMOST 2 YRS .

DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.

DASHBOARD IS CRACKED IN SEVERAL PLACES FROM DRIVER SIDE TO PASSENGER SIDE. IT HAS CRACKED ALL AROUND THE PASSENGER SIDE AIRBAG. IN THE EVENT OF AN ACCIDENT I'M VERY CONCERNED THE DASH WILL INTERFERE WITH THE AIRBAG DEPLOYMENT. I AM ALSO CONCERNED IT WILL BECOME LIKE PIECES OF FLYING SHRAPNEL. THE DASH IS DEFECTIVE AND SHOULD HAVE A RECALL.

DASHBOARD IS CRACKED AND CONTINUES CRACKING. THIS CONTINUES TO HAPPEN OVER TIME. NOT ONLY IS IT UNSIGHTLY BUT IF THERE WERE A CRASH AND AIR BAGS DEPLOYED THE PIECES OF DASHBOARD WOULD BECOME SHRAPNEL.

TAKATA RECALL: FAILURE TO ACT ON RECALL ON THIS SEVEN YEAR OLD VEHICLE, BY MANUFACTURE AND PINE BELT CHEVROLET, LAKEWOOD, NEW JERSEY. HAVE CALL THE DEALER GIVEN A CASE NUMBER [XXX]. THIS IS THE SECOND CASE NUMBER ISSUED. IN JULY WAS TOLD BY PINE BELT PARTS WERE ON ORDER, NOW ALL THEY WILL GIVE IS CASE NUMBER. I WANT THIS ON RECORD, THAT I HOLD CHEVROLET, PINE BELT CHEVROLET, AND NTSB RESPONSIBLE FOR NOT GETTING THESE VEHICLES REPAIRED. CHEVROLET SHOULD BE REQUIRED TO REPLACE THESE VEHICLE WITH NEW ONE. THANK YOU FOR YOUR TIME; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR