NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chevrolet Tahoe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I OWN A 2002 CHEVY TAHOE, THE POWER STEERING HAS PROGRESSIVELY GOTTEN WORSE. AT ALL TIMES AND INSTANCES YOU CAN NOT TURN THE STEERING WHEEL TO THE RIGHT, AT ANY TIME YOU CAN TURN THE STEERING TO THE LEFT, TRY PARKING, OR TURNING RIGHT AND IT IS NOT A TASK A LARGE MAN CAN DO EASILY, AND I AM A WOMAN, THERE IS NO POWER STEERING TURNING TO THE RIGHT. THE VEHICLE HAS BEEN BABIED FROM DAY ONE, NO EXCESSIVE USE OR WEAR, THE CAR IS A 2002 AND ONLY HAS 53,000 MILES ON IT, SO I WOULD GATHER THE CAR IS NOT ABUSED. THE VEHICLE HAS ONLY BEEN DRIVEN ON PAVED ROADS. I TOOK THE VEHICLE TO NIMNICHT CHEVROLET IN JACKSONVILLE FLORIDA TO HAVE THEM DIAGNOSE THE VEHICLE, AND THE STEERING GEAR IS BAD AT 53,000 MILES AND OF COURSE THE UPPER INTERMEDIATE SHAFT IS RATTLING,AND THE PARKING BRAKE WONT HOLD THE VEHICLE. I CONTACTED CHEVY CUSTOMER SERVICE AND THEY TOLD ME IT WAS NORMAL WEAR AND TEAR AND SINCE I WAS THE SECOND OWNER AND THE VEHICLE WAS OUTSIDE OF WARRANTY THEY WOULD NOT COVER THE REPAIRS. MIND YOU THIS VEHICLE ONLY HAS 53,000 MILES. I HAVE OWNED SEVERAL VEHICLES AND DRIVEN THEM TO WELL OVER 100,000 MILES AND IN EVERY VEHICLE I HAVE OWNED, NISSAN, DATSUN, 2 VOLKSWAGENS, NEVER HAS THE STEERING GONE BAD. EVEN WITH OVER 100,000 MILES. THIS IS A SAFETY ISSUE AND IS COMMON FOR CHEVY, RECORDS INDICATE CHEVY HAS BEEN HAVING PROBLEMS SINCE 1999 WITH NUMEROUS COMPONENTS ON ALL OF THEIR VEHICLES, ESPECIALLY STEERING AND BRAKES FOR THIS VEHICLE ALONE THEIR ARE OVER 190 SERVICE BULLETINS PERTAINING TO DEFECTS IN THIS VEHICLE ALONE, SAME VEHICLE 2003 HAS OVER 300 SERVICE RELATED REPAIR BULLETINS. I AM SCARED TO DEATH TO DRIVE THE VEHICLE THIS IS MY ONLY TRANSPORTATION. I WOULD HATE TO HAVE AN ACCIDENT BECAUSE OF DEFECTS CHEVY IS AWARE OF AND IS RELYING ON A BEAN COUNTER FOR REPAIR RECALL THIS IS NOT NORMAL FOR A VEHICLE TO BE BROKEN AT 53,000 MILES. BRAKES, TIRES, BATTERY, BELTS THAT IS NORMAL WEAR AND TEAR. THE MANUFACTURER SHOULD REPAIR THESE DEFECTS FREE OF CHARGE. *TR
MY ANTI-LOCK BRAKES ON MY 2002 CHEVROLET TAHOE COME ON EVERY TIME I TRY TO STOP WHILE TURNING. IT STARTED ABOUT 2 WEEKS AGO WHEN I SLID ON THE ICE AND CONTINUES TO DO IT EVERY TIME I BRAKE WHILE TURNING NOW. WAS ALMOST IN AN ACCIDENT YESTERDAY WHEN IT DID IT WHILE TRYING TO STOP WHILE DRIVING STRAIGHT WAS NOT TURNING AND NOW IT IS MAKING A VERY WEIRD NOISE JUST DRIVING SOUNDS LIKE POPPING AND SQUEALING AND CLUNKING CALLED CHEVROLET REGARDING THE RECALL WAS TOLD MY VEHICLE WASN'T IN THE RECALL AFTER ARGUING ABOUT THE RECALL AREA AND EXPLAINING PROBLEM IN MORE DEPTH WAS PLACED ON HOLD TO INVESTIGATE MORE IN DEPTH AND THEN ALISA SMITH CAME BACK ON THE LINE AND TOLD ME MY VEHICLE WAS IN THE RECALL AND WAS ALREADY FIXED. WELL APPARENTLY IT WASN'T FIXED OR IT WOULDN'T STILL BE DOING WHAT IT WAS RECALLED FOR IN THE FIRST PLACE. I JUST BOUGHT THIS VEHICLE IN OCTOBER 2008 AND AM VERY UPSET ABOUT THIS PROBLEM. THANK YOU FOR YOUR HELP IN THIS ISSUE. *TR
FAILURE OF ABS SPEED SENSORS CAUSES UNEXPECTED INCREASED STOPPING DISTANCE. SAME SYMPTOMS AS NHTSA CAMPAIGN ID NUMBER 05V379000. OCCURS NEARLY EVERY TIME YOU ATTEMPT TO STOP AT A SLOW SPEED. COULD BE A BIGGER PROBLEM IN SLIPPERY (I.E. SNOW/ICE) CONDITIONS. ABS SAFETY COMPONENT IS TO MAKE BRAKING SAFER, A FAILURE OF AN ABS COMPONENT SHOULD NOT MAKE THINGS WORSE. THE ABS COMPONENT SHOULD BE "FAIL-SAFE." *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET TAHOE. WHILE DRIVING LESS THAN 60 MPH, THE BRAKES MADE A LOUD DRAGGING SOUND WHEN THE PEDAL WAS DEPRESSED. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED RECALLS ON THE VEHICLE, BUT WAS NOT SURE IF THEY PERTAINED TO HIS PARTICULAR VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 131,000.
I HAVE HAD TO REPLACE TIRES, FALKEN ZIEX S/TZ 01 275/55 R 20 THIS IS MY 2ND SET OF 4 TIRES I HAVE HAD TO REPLACED. THE FIRST SET THE STEEL BELTS CROSSED OVER EACHOTHER 8 MONTHS AND LESS THAN 10 THOUSAND MILES.THIS SECOND SET I JUST HAD TO REPLACE DUE TO THE TIRES CAUSING MY VEHICLE TO VIBRATE EXTREMELY, AT HIGHWAY SPEEDS CAUSING ME TO SLOW IN ORDER TO MAINTAIN CONTROL OF MY VEHICLE. IN ADDITION THIS CAUSED EXTREME NOISE IN MY VEHICLE. THIS BEGAN APPROXIMATELY 2 YEARS AGO, THE FIRST SET OF TIRES WERE REPLACED ON A PRO RATED BASIS, THIS SECOND SET WAS NOT. *CN
TL*THE CONTACT OWNS A 2002 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 4 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE FAILED TO SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER DEPRESSING THE BRAKE PEDAL TO THE FLOOR SEVERAL TIMES, THE VEHICLE CAME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ANTILOCK BRAKE SYSTEM. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND CURRENT MILEAGE WAS 184,000.
NOTICED A GROVE IN BOTH REAR ROTORS, UPON INSPECTION OF THE BRAKES IT WAS DETERMINED THAT THE PARKING BRAKE SHOES SLIPPED DOWN FROM IT'S MOUNTING AND SCORED THE ROTORS. I WAS UNABLE TO REMOVE THE ROTORS ON BOTH SIDES, WITHOUT DAMAGING THEM. I HAD TO USE A PULLER TO REMOVE THEM. BOTH PARKING BRAKE SHOES WERE WORN OUT AND THE BRAKING PLATES WERE RUSTED OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 90,000 MILES. *TR
TIRES HAVE SPLIT IN NUMEROUS AREAS ON ALL 4 TIRES. TIRES LEAK, NEEDING AIR ABOUT ONCE A WEEK. TIRED HAVE DEVELOPED BUBBLES OR CREATURES IN BETWEEN THE TREAD. TIRES ONLY HAVE ABOUT 8,000 MILES ON THEM AND TREAD LOOKS ALMOST NEW STILL. WHEN AREA OF LEAK WAS ATTEMPTED TO BE PLUGGED SECOND LATER A NEW LEAK APPEARS. *TR
TIRE EXPLOTION ON THE FREWAY. *TR
THIS IS THE SECOND TIME THAT MY ABS CONTROL MODULE HAS FAILED ON MY TRUCK. THE FIRST TIME IT WAS COVERED BY THE VEHICLE WARRANTY. THE SECOND TIME IT IS NOT COVERED BY WARRANTY. THE FIRST AND SECOND TIME FOR FAILURE HAS OCCURRED WITHIN APPROX 4 YEARS OF EACH OTHER. I HAVE RECEIVED A QUOTE OF APPROX. $1,800.00 "JUST" FOR THE PART ALONE TO FIX THIS. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET TAHOE. THE CONTACT STATED THAT THE ABS AND BRAKE LIGHTS WOULD INTERMITTENTLY ILLUMINATE. WHEN THE CONTACT WOULD ATTEMPT TO STOP, THE BRAKES WOULD NOT ENGAGE AUTOMATICALLY. SHE ALSO NOTICED A BUZZING NOISE WHEN THE VEHICLE WAS TURNED ON AND OFF, WHICH SHE STATED WOULD DRAIN THE BATTERY. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY WHERE THE CONTACT WAS ADVISED THAT THE ABS CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO REPLACE THE CONTROL MODULE AT HER EXPENSE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER THE COUORSE OF TWO YEARS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 125,528.
I PURCHASED A 'CERTIFIED PRE-OWNED' 2002 TAHOE 8/2004 THAT HAD 26,000 MILES. I TOOK IT THROUGH STATE INSPECTION 8/2005 AND FAILED BECAUSE I HAD NO EMERGENCY BRAKE. THE INSPECTOR SAID HE HAS ENCOUNTERED THIS PROBLEM SEVERAL TIMES. I WENT TO MATHIS TIRE AND THEY SAID MY BRAKE PADS WERE TO THE ROTORS AND IT WOULD COST $350. I WENT TO THE DEALER AND ASKED THEM HOW IT PASSED THEIR 150 POINT INSPECTION WITH A WORN EMERGENCY BRAKE. THEY TRIED TO EXPLAIN THAT THE EMERGENCY BRAKE IS NOT PART OF THE BRAKE SYSTEM. THEY INITIALLY WANTED TO CHARGE ME OVER $350 UNTIL I ASKED TO SPEAK TO THE OWNER. I ENDED UP PAYING $184 TO FIX IT. I TOOK MY TRUCK THROUGH INSPECTION 7/11/08 AND FAILED BECAUSE OF THE EMERGENCY BRAKE. I HAVE NEVER HEARD OF AN EMERGENCY BRAKE WEARING AWAY MORE THAN ONCE BUT TO HAVE IT HAPPEN TWICE. AND, NO I DO NOT RIDE WITH THE EMERGENCY BRAKE ENGAGED. *TR
I JUST BOUGHT A TRUCK FROM A USED CAR DEALER, WHO SAID NOTHING WAS WRONG WITH THE VEHICLE. THERE IS A PROBLEM WITH THE HEATING AND COOLING. WHEN I TURN OFF THE A/C IT STILL BLOWS AIR OUT OF THE VENTS, AND THE TRUCK NEEDS U JOINTS. *TR
TIRE VALVE STEM FAILURE. ALL FOUR OF MY VALVE STEMS FAILED FROM WHAT APPEARS TO BE DRY ROT WITHIN A FOUR WEEK PERIOD. I WAS TRAVELING DOWN THE INTERSTATE AT 70 MPH WHEN MY RIGHT FRONT TIRE BLEW OUT. THE VALVE STEM HAD ROTTED OFF. AFTER PUTTING ON MY SPARE TIRE, I PROCEEDED TO MY DESTINATION. TWO DAYS LATER, I HAD A FLAT IN THE PARKING LOT AT WORK. THE VALVE STEM HAD ROTTED. I CHECK MY OTHER TIRES, AND THE VALVE STEMS ON THEM WERE ROTTED ALSO. THESE TIRES ONLY HAVE ABOUT 20,000 MILES ON THEM. THE VALVE STEMS ARE THAT OLD AS THIS IS THE THIRD SET OF TIRES/STEMS I HAVE PUT ON MY TAHOE. THE ALLSTATE SERVICE TRUCK HELPED CHANGE THE TIRE ON THE SIDE OF ROAD. I WAS TRAVELING ON THE FLORIDA TURNPIKE, ABOUT 30 MILES NORTH OF FT. PIERCE FLORIDA WHEN THE EVENT OCCURRED. A FRIEND HAS GIVEN ME A PAPER THAT SAYS THERE WAS A MAJOR LAWSUIT AGAINST THIS VALVE STEM MANUFACTURE AND THAT DEATHS HAVE OCCURRED. I DO NOT KNOW WHY MY TAHOE DID NOT FLIP, BUT IT JERKED TO ONE SIDE, AND WAS EXTREMELY HARD TO STOP. THE TIRE WAS RUINED. I AM THANKFUL THAT I AM STILL ALIVE. *TR
2002 TAHOE SHUTS DOWN AT HIGHWAY SPEEDS. SIT FOR FIFTEEN MINUTES STARTS BACK UP. ONLY HAPPENS IN 90+ DEGREE DAYS. SOMEONE IS GOING TO GET HURT. I'VE SEEN NUMEROUS COMPLAINTS IN THE COMPLAINT DBASE. *TR
THE SEAT LATCH(FRONT) TO SECURE THE THIRD ROW SEAT TO THE FLOOR SNAPPED APART. THE SEATS REMAIN IN THE VEHICLE AND HAVE NOT BEEN EXPOSED TO WATER OR OUTSIDE ELEMENTS. THE INTEGRITY OF THE SEAT BEING SECURELY LATCHED TO THE FLOOR IN THE EVENT OF A COLLISION IS NOW COMPROMISED. *TR
2002 CHEVY TAHOE LT: INTERMEDIATE DRIVE SHAFT NEEDS TO BE REPLACED; HOWEVER, THE DEALER HAS YET TO MAKE A RECALL. IT APPEARS TO BE VERY COMMON IN THIS VEHICLE AS WELL AS MY OTHER GM VEHICLE(PONTIAC GRAND PRIX WHICH WAS UNDER RECALL). CLUNKING, LOOSENESS IN STEERING WHEEL COLUMN WHEN DRIVING, MOSTLY HEARD WHILE DRIVING OVER BUMPS. JUST PURCHASED, WAITING TO SEE IF DEALER WILL REPLACE AT NO COST. *TR
THE AIR CONDITIONER BELT AND TENSIONOR HAVE FAILED AS A RESULT OF THE AIR COMPRESSOR. I HAVE BEEN TOLD THERE IS HIGH COMPRESSION IN THE REVALVE AND INTERMITTENT IN THE COMPRESSOR. THE FAILURE HAS CAUSED THE BELT TO SHRED. ALSO, ABOUT A YEAR AFTER I PURCHASED THE TAHOE BRAND NEW, THE EMERGENCY/PARKING BREAK STARTED LOSING IT'S TENSION. NOW, IT WILL NOT PREVENT THE VEHICLE FROM ROLLING. *TR
MY VEHICLE FAILED INSPECTION DUE TO THE EMERGENCY BRAKE BEING OUT OF ORDER. I HAVE NOT HAD IT FIXED YET BUT I DID A SEARCH FOR THE PARTS ONLINE AND CAME UPON A WEBSITE WITH MANY OWNERS OF MY VEHICLE WITH SAME PROBLEM. I THINK THAT THIS MATTER CERTAINLY IS SOMETHING THAT NEEDS SOME SERIOUS INVESTIGATION TIME SPENT ON IT. I HAVE OWNED MY TRUCK FOR THREE YEARS NOW AND I HAVE NOT ONCE USED THE EMERGENCY BRAKE ONCE. *TR
PARKING BRAKE ON 2002 CHEVY TAHOE WORE OUT PREMATURELY. *TR
PAINT PEELING AND DELAMINATION ON PASSENGER SIDE BACK DOOR OF 2002 CHEVY TAHOE. *TR
2002 CHEVROLET TAHOE 5.3L ENGINE-FUEL GAUGE LEVEL ERRATIC. DEALER FUEL LEVEL SENSOR IN TANK IS THE PROBLEM, HOWEVER THIS IS A "NORMAL WEAR AND TEAR" REPLACEMENT ITEM AT 62,000 MILES COMBINED WITH HIGH SULFUR IN AK FUELS CAUSES IT. HOWEVER, 2001 VW PASSAT HAD SAME ISSUE WITH SULFUR AND SENSOR WHICH DID WARRANT A RECALL ACTION AT NO COST TO OWNER. VEHICLE DESCRIPTION: SULFUR IN FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND IN WIDELY AVAILABLE GASOLINE CAUSING SULFUR TO BECOME DEPOSITED ON THE CONTACT POINTS OF FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS COULD CAUSE THE FUEL GAUGE TO READ FULL WHILE THE FUEL TANK MAY NOT IN FACT BE FULL OR COULD BE EMPTY. CONSEQUENCE: RUNNING OUT OF FUEL WITHOUT WARNING WHILE THE FUEL GAUGE INDICATES THAT THERE IS SUFFICIENT FUEL IN THE TANK LEAD TO SAFETY PROBLEMS NHTSA CAMPAIGN ID NUMBER : 01V157000. PLEASE LOOK INTO 2002 CHEVROLET TAHOE 5.3L FUEL LEVEL SENSOR ISSUES. *TR
2002 CHEVY TAHOE WITH NOISE IN STEERING COLUMN FOR MONTHS..60,000 MILES....THEN WHILE DRIVING SOME CABLE BROKE AND STEERING WAS ALMOST IMPOSSIBLE TO TURN WHEEL FASTER THAN 2 MILES AND HOUR. THANK GOODNESS MY HUSBAND WAS DRIVING. STILL HAS NOISE AFTER REPLACING CABLE. CRAPPY ISSUE SHOULD BE RECALL. *TR
1) NO EVENTS LEADING TO TRANS FAILURE 2) NO REVERSE, NO 3RD OR 4TH GEAR 3) REBUILD TRANSMISSION. *TR
I HAVE HAD MY CHEVY TAHOE FOR JUST OVER 2-1/2 YEARS. DURING THIS TIME, MY TRANSMISSION HAS FAILED TWICE. THE SAME PART ALSO BROKE PRIOR TO MY OWNING THE VEHICLE. THREE TIMES THE SAME PART HAS FAILED YET MY VEHICLE HAS LITTLE OVER 55,000 MILES ON IT. IT HAD APPROXIMATELY 40,000 THE LAST TIME IT WAS REPAIRED. I HAVE SOUGHT ASSISTANCE FROM GM TO GET THE TRANSMISSION FIXED BUT WAS FLAT DENIED ANY TYPE OF SUPPORT. I FEEL THIS IS A PROBLEM WITH THEIR TRANSMISSION THAT SHOULD BE ADDRESSED BY GM, NOT THE UNSUSPECTING OWNER. *JB
2002 CHEVROLET TAHOE WITH DEFECTIVE BRAKE ROTORS. CONSUMER STATED THAT THE BRAKES BARELY STOPPED THE VEHICLE. UPON INSPECTION MECHANIC DETERMINED THE PADS WERE FINE AND FOUND THE ROTORS RUSTED AND FELL APART ON THE INSIDE. *KB
MY DAUGHTER WAS DRIVING MY 2002 CHEVY TAHOE WHEN IT WAS SIDE SWIPED BY ANOTHER CAR. THE CAR WENT OUT OF CONTROL AND ROLLED THREE TIMES LANDING ON IT'S HOOD. THE FRONT OR SIDE AIRBAGS DID NOT DEPLOY. *TR
STEERING GEAR BOX FAILURE. FAILURE OF THIS COMPONENT MAKES IT DIFFICULT TO TURN THE STEERING WHEEL TO THE RIGHT WHEN BACKING OUT OF PARKING SPACES. I HAVE CHECKED THE INTERNET AND THIS IS A FAIRLY COMMON OCCURRENCE WITH THESE VEHICLES AND CHEVROLET ACCEPTS NO RESPONSIBILITY FOR THE FAILURES OF THESE PARTS. *TR
MY 2002 CHEV TAHOE SPEEDOMETER IS NOT WORKING CORRECTLY. IT SHOWS I AM GOING ABOUT 5 MPH SLOWER THAN I ACTUALLY AM. *JB
I PURCHASED A 2002 TAHOE IN AUGUST AND RECENTLY NOTICED A POPPING SOUND WHEN I WOULD LIFT THE HATCHBACK. UPON FURTHER INVESTIGATION, I COULD SEE THAT THE WHOLE HATCHBACK GLASS WAS SAGGING ON ONE SIDE. I REALIZED THAT THE COMPONENTS THAT HELD THE GLASS TO THE FRAME WAS BADLY CRACKED AND STARTING TO LET GO. I HAD BOUGHT THE EXTENDED WARRANTY, BUT WAS TOLD THIS WAS A GLASS ISSUE, AND WOULD NOT BE COVERED. AFTER SEVERAL CALLS TO THE DEALERSHIP, THEY AGREED TO HAVE A GM REPRESENTATIVE EVALUATE THE SITUATION TO SEE IF THEY COULD REPLACE IT AT NO CHARGE, $802.50, IN THE END THE DEALERSHIP REPLACED THE GLASS FOR ME.*AK
THERE IS A LOT OF NOISE (CLUNKING) COMING FROM FRONT DRIVESHAFT WHEN MY VEHICLE IS ENGAGED IN 4 WHEEL DRIVE ESPECIALLY WHEN TURNING AND THERE IS SOME SMELL OF BURNING COMING ...NO PROBLEM OR NO NOISE WHEN DRIVING IN 2 WHEEL DRIVE. I'M AFRAID THAT SOMETHING WILL BREAK ONE DAY AND I WILL HAVE AN ACCIDENT. DEALER TRIED TO FIX IT TWICE BUT WAS UNABLE. THERE ARE NO RECALLS BUT IT IS HIGHLY UNUSUAL TO HEAR THIS "SCARY NOISE". *TR
I HAVE OWNED MY TAHOE FOR ALMOST 3 YEARS, AND I HAVE HAD THE FRONT HUBS/WHEEL BEARINGS REPLACED 3 TIMES. SINCE THEY WERE A ONE PIECE ASSEMBLY,THEY WERE RATHER EXPENSIVE. I HAVE PUT ALMOST 70000 MILES ON IT SINCE I HAVE OWNED IT, AND NEVER HAD ANY OTHER PROBLEMS WITH THIS TRUCK. *AK
CHEVROLET IS DISCONTINUING ON STAR EMERGENCY CALL SIGNALS FROM ALL 2002 VEHICLES WITHOUT ANY OPTION TO RENEW. WE DEPEND ON THE 911 AUTO CALL FEATURE. *TR
2002 CHEVY TAHOE PARKING BRAKE FAILURE TO ENGAGE DURING STATE INSPECTION. *TR
ON MARCH 20. 2007 I RECIEVED A LETTER FROM ONSTAR TELLING ME THAT A SAFETY FEATURE THAT I PURCHASED NEW WITH MY 2002 CHEVROLET TAHOE WILL NOT BE OPERABLE AFTER DECEMBER 31, 2007. I WILL NO LONGER HAVE THE ONSTAR SYSTEM TO CALL 911 AUTOMATICALLY IN CASE AIR BAG DEPLOYMENT. I UNDERSTAND THAT THERE ABOUT 2 MILLION OWNERS OF GM CARS THAT WILL HAVE THE SAME PROBLEM. *AK
ABS SENSOR MALFUNCTIONING, FAILURE TO STOP AT LOW SPEEDS. CURRENT RECALL DOES NOT EXTEND TO FLORIDA. SAFETY ISSUE IS NOT CONFINED TO 'RUST BELT/SALT BELT' NORTHERN STATES.
I HAVE A 2002 CHEVY TAHOE WITH EMERGENCY BRAKE PROBLEMS. I HAVE TAKEN MY VEHICLE INTO GMAC FOR BRAKE INSPECTIONS WITH ONLY 20,000 MILES AND WAS TOLD THAT IS THE WAY EMERGENCY BRAKES ARE. I HAVE TO PUT MY FOOT TO THE FLOOR OF THE VEHICLE TO ENGAGE E-BRAKE. THE VEHICLE WILL MOVE (DRIVE) WITH THE E-BRAKE ON. NOW, I AM UP TO 70,000 MILES AND I'M SCARED THAT THE VEHICLE WON'T STOP WHEN I NEED IT TOO. I HAVE HEARD THIS IS A COMMON PROBLEM WITH CHEVY TAHOES IN YEARS 200-2003 DUE TO A BRAKE PAD ISSUE. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *JB
IN FEBRUARY 2004, I PURCHASED A USED 2002 CHEVROLET. IN JUNE 2004 THE VEHICLE'S ELECTRONIC BRAKE CONTROL MODULE FAILED AND WAS REPLACED BY MY LOCAL CHEVROLET DEALER. AT THE TIME OF THE REPAIR THE VEHICLE HAD 52, 000 MILES. ON FEBRUARY 15, 2007 THE SAME PART FAILED AGAIN. THE VEHICLE NOW HAS 102,000 MILES. THE ELECTRONIC BRAKE CONTROL MODULE IS A NON-WEAR ITEM. I CONTACTED CHEVROLET TO INQUIRE ABOUT A RECALL ON THIS ITEM. NO RECALL EXIST HOWEVER THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUE CONCERNING THIS ITEM. I WAS TOLD BY CHEVROLET AND THE REPAIR FACILITY THAT BECAUSE MY VEHICLE NOW HAS MORE THAN 100,000 MILES I WOULD HAVE TO REPLACE THE ITEM AT MY EXPENSE. *JB
IN 2006, MY DRIVERS SIDE MIRROR WAS LEAKING A BLACK GEL-LIKE SUBSTANCE. AFTER THIS STARTED TO HAPPEN, I NOTICED A CIRCULAR "OILY RESIDUE-LOOK" IN THE MIDDLE OF THE MIRROR. IT LOOKS LIKE OIL WAS RUBBED IN THE CENTER OF THE MIRROR. NOW ALL IMAGES IN THE MIRROR HAVE A "DOUBLE-VISION, BLURRY" EFFECT... AND THE MIRROR HAS LOST THE "DIMMING EFFECT" FOR THE HEADLIGHTS OF THE CARS BEHIND ME.. A LOT GLARE IS PRESENT AT NIGHTTIME. DEALERS RECOMMENDED REPLACEMENT.. AT MY EXPENSE.
I OWN A 2002 TAHOE THAT I BOUGHT NEW. WITH IN 6 MONTHS IT DEVELOPED A KNOCKING IN THE FRONT END. IT SOUNDED AS IF THE FRONT END WAS ABOUT TO FALL OUT. PART OF THE STEERING SHAFT WAS REPLACED AND IT STOPPED. IT IS NOW DOING IT AGAIN. IS THERE A STEERING DANGER THAT COULD POSSIBLE CAUSE AN ACCIDENT? *NM
OUR 2002 CHEVROLET TAHOE FAILED THE ANNUAL SAFETY INSPECTION DUE TO THE PARKING BRAKE NOT FUNCTIONING AT ALL. WAS ADVISED BY THE INSPECTOR THAT THIS IS A COMMON PROBLEM IN THE TAHOE AND OTHER GM SUVS DUE TO A POOR DESIGN OF THE PARKING BRAKE SHOE ATTACHMENT. SINCE THE PARKING BRAKE DID NOT FUNCTION AT ALL, IT INDICATED THAT BOTH PARKING BRAKE SHOES WERE NOT FUNCTIONING. AS EXPLAINED BY THE INSPECTOR: THE ATTACHMENT POINT FAILS EASILY ALLOWING THE PARKING BRAKE SHOE TO DROP DOWN AND COME INTO CONTACT WITH THE ROTOR, WHICH THEN RENDERS THE PARKING BRAKE USELESS. IF NOT CAUGHT RELATIVELY SOON, THE PAD WILL BE WORN OFF FROM CONTACT WITH THE ROTOR AND THE UNDERLYING METAL OF THE SHOE CAN DAMAGE THE ROTOR. BOTH PARKING BRAKE SHOES WERE DETACHED AND THE MINIMUM COST WAS $120 IF THE SHOES ONLY NEEDED RE-ATTACHMENT, HOWEVER SINCE BOTH PADS WERE WORN FROM RUBBING THE ROTORS THE COST TO REPAIR WAS QUOTED AS $250. A SECOND ESTIMATE WAS $300. ACTUAL COST OF REPAIR WAS $234.43. THE SECOND REPAIR SHOP THAT QUOTED $300, ALSO STATED THAT THIS IS A COMMON PROBLEM WITH GM SUVS. THE INSPECTOR TOLD US THAT GM IS AWARE OF THIS DEFECT, BUT HAS CHOSEN TO DO NOTHING ABOUT IT. THE END RESULT OF A POORLY DESIGNED PARKING BRAKE SHOE IS A USELESS PARKING BRAKE THAT THE CONSUMER IS NOT AWARE OF UNTIL INSPECTED OR AN ACCIDENT OCCURS AND THEN AN EXTREMELY COSTLY REPAIR. AFTER A QUICK SEARCH ON THE INTERNET, IT IS CLEAR THAT THIS IS A COMMON PROBLEM AND THAT ACCIDENTS HAVE ALREADY OCCURRED. THE FOLLOWING NEWS LINK LEAD US TO REPORT THIS TO THE NHTSA: HTTP://WWW.AZCENTRAL.COM/12NEWS/CONSUMER/ARTICLES/CHEVYTAHOE09152004-CR.HTML. *JB
ABOUT 2 YEARS AGO I NOTICED ENGINE COOLANT ON MY GARAGE FLOOR. AFTER INVESTIGATING I FOUND THAT THE LEAK WAS COMING FROM THE STORAGE RESERVOIR RATHER THAN THE RADIATOR. I ALSO NOTICED THAT MY WINDSHIELD WASHER FLUID WAS ALSO LEAKING ONTO THE GARAGE FLOOR. I TOOK MY TAHOE INTO A DEALER. I EXPLAINED THE PROBLEMS, THEY CONDUCTED THEIR EVALUATIONS AND I WAS THEN TOLD THAT IT WOULD COST APPROXIMATELY $450.00 TO REPAIR BOTH PROBLEMS. I COULD ONLY AFFORD TO FIX ONE PROBLEM SO I CHOSE THE COOLANT LEAK. THEY "FIXED" THE LEAK...FOR ABOUT $250.00. THE COOLANT RESERVOIR LEAK REAPPEARED SEVERAL MONTHS LATER. THE TAHOE WAS THEN OUT OF WARRANTY AND APPARENTLY TO FIX THESE ISSUES IT TAKES LOTS OF TIME AND EXPERTISE. THESE PROBLEMS ARE BECOMING EXPENSIVE AND CONTINUE TO BE ANNOYING. I AM BEING TOLD NOW THAT THE PROBLEMS ARISE FROM THE FLUID CONTAINERS RUBBING AGAINST THEIR MOUNTING BOXES WHICH IS CREATING HOLES IN THE CONTAINERS. ANY SUGGESTIONS? STEVE MULLIS *TR
DT*: THE CONTACT STATED THE VEHICLE'S EMERGENCY BRAKE FAILED WHILE CHANGING A TIRE. THE VEHICLE ROLLED OFF THE JACK, SHOULD HAVE STOPPED, BUT ROLLED A FEW FEET BEFORE THE CONTACT WAS ABLE TO STOP THE VEHICLE. NO INJURIES WERE SUSTAINED. THE EMERGENCY BRAKE LIGHT WAS NOT ILLUMINATED.*AK
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE STEERING COLUMN NEEDED LUBRICATION. THE MANUFACTURER WAS NOT CONTACTED.
I HAD A MAINTENANCE SERVICE PERFORMED ON MY 2002 CHEVY TAHOE AT THE CARL CHEVROLET DEALERSHIP IN SAN JOSE, CA. A MINOR TRANSMISSION SERVICE WAS INCLUDED WITH THIS SERVICE. THEY REPLACED THE FILTER, PERFORMED A VISUAL INSPECTION OF THE TRANSMISSION AND REPLACED 4.5 QUARTS OF TRANSMISSION FLUID THAT WAS REMOVED FOR FILTER REPLACEMENT. I PICKED-UP MY SUV AND DROVE IT HOME. THERE WAS A SLIGHT DELAY IN SHIFTING, BUT THIS WAS ONLY NOTICEABLE INTERMITTENTLY. THE NEXT DAY, I WAS LEAVING ON A FAMILY CAMPING TRIP AND MY TRANSMISSION WENT OUT APPROXIMATELY 1/4 OF A MILE FROM HOME. WE WERE MAKING A RIGHT TURN AND I HEARD A LOUD "CLUNK" WHICH WAS FOLLOWED BY A SPINNING OR HIGH RPM WINDING SOUND. SINCE WE WERE ABOUT TO START DOWN A STEEP HILL, I TRIED TO TURN AROUND. AS I WAS IN THE PROCESS OF MAKING A Y-TURN, I PUT THE CAR INTO REVERSE. I HAD LOST MY REVERSE GEAR, SO I WAS UNABLE TO COMPLETE THE TURN. THIS LEFT MY CAR STRANDED IN THE LANE OF ONCOMING TRAFFIC. FEARING FOR MY FAMILIES SAFETY,I PUT THE CAR INTO NEUTRAL AND PUSHED THE CAR FORWARD INTO A DRIVEWAY TO PREVENT BLOCKING THE LANE. I HAD MY TAHOE TOWED BACK TO THE CARL CHEVROLET DEALERSHIP. THE TRANSMISSION TECH STATED THAT THE SUN SHELL GEAR HAD WORN OUT AND CAUSED THE TRANSMISSION TO FAIL. HE ALSO STATED THAT THERE WAS NO CONNECTION BETWEEN THE PREVIOUS DAY'S SERVICE AND THE TRANSMISSION FAILURE THE FOLLOWING DAY. THE SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM WITH THE 4L60E TRANSMISSIONS THAT ARE STANDARD EQUIPMENT IN THE TAHOES. THE TRANSMISSION TECH ALSO STATED THAT THE CHEVROLET DISTRIBUTED A TECHNICAL BULLETIN WITHIN THE COMPANY ADVISING THE MECHANICS THAT THE SUN SHELL GEAR WAS FAULTY DUE TO A LACK OF PROPER HEAT TREATING. CHEVY HAS BEEN AWARE OF THIS PROBLEM SINCE THE YEAR 2000. I ASKED CHEVY CUSTOMER SERVICE FOR FINANCIAL ASSISTANCE AND THEY OFFERED TO PAY 10% OF THE BILL. MY FAMILY WAS PUT AT RISK DUE TO THIS KNOWN PART DEFECT IN THE TRANSMISSION. *JB
THE FLUTTERING/GRINDING NOISE ACTUALLY BEGAN AROUND AUGUST '06. I HAD TO DRIVE WITHOUT AC WITH WINDOWS DOWN TO SURVIVE THE HEAT. I ASKED A LOCAL AUTO REPAIR STATION ABOUT THE NOISE, SINCE IT WAS OUT OF WARRANTY, AND HE SAID HE HAD WORKED ON SEVERAL TAHOES WITH THE SAME PROBLEM. HE SAID THAT THE CHEVROLET DEALERSHIP KNEW ABOUT THE PROBLEM BECAUSE THEY INSTANTLY TOLD HIM WHAT HAD TO BE REPLACED. THEY TOLD HIM THE AVERAGE REPAIR BILL FOR THIS ISSUE WOULD BE APPROX $1500 AT THE DEALERSHIP. SINCE THEN I HAVE HEARD OTHER TAHOES WITH THE SAME NOISE , ESPECIALLY AT STOPLIGHTS WHEN THEY ACCELERATE. NOT EVERYONE CAN AFFORD THAT KIND OF REPAIR, AND IF CHEVORLET KNOWS ABOUT THIS ISSUE, WHY HASN'T THERE BEEN A RECALL. THIS IS NOT THE TYPICAL AND ROUTINE WEAR LIKE OIL CHANGES AND TIRES. *TR
ACCESS TO THE THIRD ROW SEATING CABLE LACY FAILED. IF ANYONE IN THE THIRD ROW NEEDED TO GET OUT IN AN EMERGENCY THEY WOULD BE TRAPPED MOST LIKELY. ALL REAR SEAT CABLES ARE BROKEN.
2002 CHEVROLET TAHOE. NOTICED A FUTTER/RATTLING COMPRESSOR LIKE SOUND WHEN ACCELERATING. APPEARED TO BE FROM AIR CONDITIONING (A/C) CONDENSER & COMPRESSOR AIR VENTS IN THE FRONT AND BACK OF THE TAHOE WAS NOT COOLING OFF . WITH A/C OFF IT WILL NOT MAKE THIS NOISE. CALLER, TALKED TO SEVERAL PEOPLE WITH THE SAME PROBLEM. THE PROBLEM WAS INTERMITTENT. REPLACED TENSIONER PULLY, COMPRESSOR, AND NOW I AM TOLD IT WA S THE AC CONDENSER. I HAVE ALREADY SPENT $1100, AND WARRANTY ONLY PAID FOR 1 ITEM. I NOW NEED $500 FOR AC CONDENSOR TO HOPE TO HAVE VEHICLE BACK TO FAIR CONDITION. I WOULD LIKE CHEVROLET TO RECALL/REPLACE THIS IN THE VEHICLE, AS WELL AS OTHERS DUE TO CHEVROLET KNOWING THIS WAS A PROBLEM. I WANT PAYMENT OF $800 PAID TO ME FOR OUT OF POCKET EXPENSES I HAD TO PAY WHEN THE VEHICLE ONLY HAD 57,000 MILES ON IT. I OWN A 1999 PATHFINDER AND NEVER HAD ANY OF THESE PROBLEMS. I WOULD LIKE SOMEONE TO CONTACT ME AS SOON A SPOSSIBLE. *AK
TO WHOM IT MAY CONCERN: I HAVE A 2002 CHEVROLET TAHOE LT 4X4. I RECENTLY NOTICED A POPPING SOUND EACH TIME I LIFTED THE CARGO DOOR. WE SOON REALIZED THAT THE GLASS WAS LOOSE AND WHEN WE WENT TO LIFT UP THE GLASS WHICH LIFTS SEPARATELY FROM THE DOOR, WE REALIZED THE HINGE HAD SEPARATED FROM THE GLASS. THE OTHER SIDE IS ALSO STARTING TO CRACK. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NOT COVERED IN MY WARRANTY THAT I HAD PURCHASED AT THE TIME I PURCHASED THE TAHOE. IT WILL COST ME 802.50 TO REPLACE THE BACK WINDOW BECAUSE IT IS ALL ONE PIECE. THIS DOES NOT EVEN COVER THE LABOR. I WAS ALSO TOLD NOT TO DRIVE ON THE FREEWAYS UNTIL I HAVE IT FIXED BECAUSE THE WINDOW COULD RIP OFF FROM FORCE OF WIND. TO ME, THIS IS A VERY DANGEROUS PROBLEM AND COULD ULTIMATELY KILL SOMEONE. I HAVE DONE SOME RESEARCH AND NOTICED THAT THERE HAVE BEEN OTHERS THAT THIS HAS HAPPENED TO AS WELL. THEREFORE, I AM WONDERING IF IT IS A MANUFACTURER DEFECT AND IF THESE MODELS SHOULD BE RECALLED. *JB
MY TAHOE WAS RECALLED FOR A BRAKE SENSOR ISSUE. (RECALL # 05V379000) TOM GILL CHEVROLET IN FLORENCE SAID THEY COULD NOT FIX IT BECAUSE I LIVED IN KENTUCKY AND NOT OHIO. IN THE MEANTIME THEY REPLACED A POWER STEERING PUMP FOR $700. THEY LATER CALLED ME AND SAID I NEEDED ALL NEW BRAKES, AND IF I LET THEM DO THAT (FOR $600 MORE) THAT THEY WOULD FIX MY SENSORS FOR FREE. I DECLINED AND TOOK MY CAR TO CARX. THEY LOOKED AT MY BRAKES AND SAID THEY WERE FINE. THEN I WENT TO PEP BOYS AND THEY ALSO SAID MY BRAKES WERE FINE, ONLY THE (RECALLED) SENSOR WAS BAD. I CALLED GENERAL MOTORS, AND THEY SAID BECAUSE I LIVE IN KENTUCKY AND NOT 5 MILES AWAY IN OHIO OR 10 MILES WEST IN INDIANA, THEY WOULD NOT FIX IT. THIS CAR GETS DRIVEN IN AS MUCH SNOW AND ICE AS ANY IN OHIO IF NOT MORE. I TRAVEL FOR BUSINESS. I DO NOT TRUST THE BRAKES AS THE STOPPING DISTANCE VARIES IN LOW SPEED. IT'S BEEN GOING ON FOR A LONG TIME BUT IS GETTING MUCH WORSE. *TR