NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chevrolet Tahoe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
IN 2006, I NOTICED THAT MY DRIVER'S SIDE MIRROR WAS LEAKING THE GREEN "GOO" THAT DIMS HEADLIGHTS REFLECTING IN IT AT NIGHT. ONCE ALL OF IT WAS LEAKED OUT AN OVAL, THAT HAD THE APPEARANCE OF AN OIL SLICK, CAME IN THE MIDDLE OF THE MIRROR. NOW, THE SILVER TOP LAYER OF THE MIRROR APPEARS TO BE SLIDING OFF. IT HAD A "FUNHOUSE MIRROR" APPEARANCE TO IT ONCE THE "GOO" STARTED LEAKING OUT OF IT, BUT NOW IT IS MUCH, MUCH WORSE. EVERYTHING IS VERY BLURRY, YOU CAN'T SEE HOW TO BACK THE VEHICLE AT NIGHT, AND IT IS EXTREMELY DIFFICULT DURING THE DAY. I HAVE INQUIRED TWICE ABOUT THE POTENTIAL OF A RECALL ON THIS ISSUE, AND OF COURSE, CHEVROLET HAS DOWNPLAYED THIS. THE MIRROR ITSELF COSTS OVER $400 - NOT THE ENTIRE CASING. THE ENTIRE CASING IS OVER $500. THERE WAS NO INCIDENT, ACCIDENT, OR INJURY TO THE VEHICLE THAT CAUSED THIS PROBLEM. IT JUST HAPPENED. I ALSO SEE MANY TAHOES WITH THESE SAME MIRRORS WITH THE SAME PROBLEM RIDING AROUND THE TOWN WHERE I LIVE AND WORK. *TR
2002 CHEVY TAHOE. *JB
DT*: THE CONTACT STATED THAT IN 2005 THE FRONT END WAS REPLACED DUE TO A LOCK UP WHILE MAKING A TURN. THE DEALER DETERMINED IT WAS DUE TO CATASTROPHIC FAILURE. ON 06/01/06, THERE WERE PROBLEMS WITH THE FRONT ABS SENSOR. THE BRAKES WOULD NOT WORK PROPERLY AT A VERY LOW SPEED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 06/16/2006 WHERE THE DEALER DETERMINED THIS ABS SENSOR FAILURE WAS RECALLED AND THE REMEDY REPAIR WAS ALREADY PROCESS ON THE VEHICLE. THE HUB WAS REFERENCED AS THE CAUSE OF THE ABS FAILURE BUT WAS NOT INCLUDED IN THE RECALL. THE VEHICLE CAN NOT BE DRIVEN BECAUSE IT IS UNSAFE. THE MANUFACTURER ALERTED THE CONTACT THE VEHICLE WOULD NOT BE REPAIR UNDER THE RECALL OR WARRANTY UNTIL A MANUFACTURER INVESTIGATOR INSPECTS THE VEHICLE IN A MONTH. THE REAR DIFFERENTIAL WAS REPLACED. THE DRIVER SIDE WINDSHIELD WIPER ARM WAS REPLACED. UPDATED 07/25/06. *JB
TL*THE CONTACT OWNS A 2002 CHEVROLET TAHOE. THE CONTACT STATED THAT THE EMERGENCY BRAKE MAKES IT DIFFICULT TO PARK ON HILLS OR INCLINES. THE EMERGENCY BRAKE COULD NOT BE USED IN THE EVENT OF AN EMERGENCY. THE FAILURE MILEAGE WAS 220,000.
DT*: THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS MAKING A SHARP LEFT TURN THE STEERING WHEEL LOCKED AND IT WAS UNABLE TO BE MANEUVERED TO ITS ORIGINAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS DETERMINED THE POWER STEERING PUMP FRACTURED. PREVIOUSLY BEFORE THIS FAILURE THE VEHICLE WAS TAKEN TO THE DEALERSHIP BECAUSE THE STEERING WAS SHAKING HOWEVER, THE CONTACT IS UNAWARE OF WHAT PARTS WERE REPLACED. THE DEALERSHIP STATES BOTH FAILURES ARE NOT RELATED.
DT*: THE CONTACT STATED WITHOUT WARNING, THE INSTRUMENT PANEL BECAME INOPERABLE. THE DEALERSHIP DETERMINED THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED. UPDATED 05/02/06
DT*: THE CONTACT STATED WHILE THE VEHICLE IS DRIVEN AT ANY SPEED THERE IS A CRACKING NOISE THAT CAN BE HEARD FROM THE STEERING. THIS STARTED WITH ONLY THE NOISE NOW IT IS VERY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER; UPON INSPECTION GREASE WAS ADDED TO THE STEERING COLUMN. THE PROBLEM HAS NOW REOCCURRED AND THE DEALER MUST RE GREASE THE STEERING COLUMN. THE MANUFACTURER HAS BEEN ALERTED.
ON MY WIFE'S WAY HOME FORM WORK SHE WAS INVOLVED IN AN ACCIDENT, WERE SHE REAR ENDED ANOTHER VEHICLE, THE CRASH WAS AT ABOUT 35 TO 45 MILES PER HOUR AND IT AFFECTED THE FRONT DRIVER SIDE OF OUR 2002 CHEVY TAHOE. THE IMPACT WAS SO SIGNIFICANT THAT THE FRAME OF THE TAHOE WAS BENT. THE CRASH PRETTY MUCH MIMICKED THE SAME OFF CENTER FRONT CRASH THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY CONDUCTS ON THEIR TESTING. THE PROBLEM WAS THAT THE FRONT AIRBAGS NEVER DEPLOYED ALTHOUGH THE ACCIDENT HAPPENED UNEXPECTEDLY, MY WIFE WAS WEARING HER SEAT BELT AND DIDN'T SUSTAINED SERIOUS INJURIES. OUR CONCERN IS THAT THE BAGS NEVER DEPLOYED AND THAT THEY MIGHT DEPLOY AT ANYTIME. THE AUTO BODY SHOP RECOMMENDED BY OUR INSURANCE COMPANY TOLD US THAT BECAUSE THE CRASH IMPACT WAS OFF CENTERED THE AIRBAG SENSOR WERE NEVER TRIGGERED. AFTER SEEING SO OF THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST THE BAGS SHOULD HAVE DEPLOYED. ALSO IT WAS DETERMINED THAT THE FRAME HAS TO BE REPLACED AND ALL THE BODY PARTS FIXED AND REPLACED. IF THE FRAME HAS TO BE REPLACED HOW SAFE WOULD THAT VEHICLE BE? I AM OPEN FOR ANY FARTHER CONVERSATIONS ABOUT THIS TOPIC. THANK YOU. *JB
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE HAD A BLOW OUT, CAUSING THE VEHICLE TO HIT BOTH GUARD RAILS WITH THE FRONT END. THE AIRBAGS DID NOT DEPLOY. ALTHOUGH THE SEATBELT WAS WORN, THE CONTACT SUSTAINED A CONCUSSION. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP, WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY.
THE AUTOMATIC LOCKING RETRACTOR WITH CHILD SAFETY SEAT IN CHEVROLET/TAHOE 2002 DOES NOT REMAIN LOCKED, THEREFORE THE CHILD SAFETY SEAT DOES NOT GET SECURED. IT STARTED ABOUT 2 YEARS AGO INTERMITTENTLY BUT NOW COMPLETELY DOES NOT LOCK AT ALL. THIS DEFECT IS ON THE SECOND ROW SEAT PASSENGER SIDE. THE OTHER ONE IT DOES LOCK. *TR
DT*: THE CONTACT STATED THE WINDSHIELD WASHER FLUID RESERVOIR HAD BEEN RECENTLY FILLED. WHILE DRIVING 70 MPH IN RAINY CONDITIONS IT FAILED TO DISPENSE ANY FLUID. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THAT BATTERY ACID HAD LEAKED ONTO THE RESERVOIR AND CAUSED A HOLE WHICH ALLOWED THE FLUID TO LEAK OUT. THE DEALER REPLACED THE RESERVOIR, WASHER PUMP AND HOSES, BUT DID NOT REPLACE THE BATTERY. THE SAME PROBLEM OCCURRED WITH THE VEHICLE PREVIOUSLY AND DEALER REPLACED ONLY THE WASHER HOSES AND THE PUMP. UPDATED 6/16/2006- *NM
I HAVE A 2002 CHEVY TAHOE AND BECAUSE I LIVE IN CA, I AM NOT COVERED UNDER THE HUB BEARING RECALL. I HEAR NOISES WHEN I BREAK AND SOMETIMES MY CAR JERKS FORWARD WHEN I'M STOPPING. I HAVE HAD NO ACCIDENTS YET BUT I'M UPSET THAT I HAVE TO PAY FOR A PROBLEM THAT IS AN APPARENT ISSUE. *JB
I BOUGHT MY USED 2002 CHEVY TAHOE WITH ONLY 29,000 MILES. I HAVE OWNED MY VEHICLE LESS THAN 8 MONTHS AND IT HAS DIED (WHILE I WAS DRIVING) 4 TIMES ALREADY. THE 5TH TIME THIS HAPPENED, THE ENGINE JUST WOULDN'T START. I HEAR THE FUEL PUMP IS A COMMON PROBLEM WITH GMC'S HOWEVER, AT 50,000 THIS SHOULD NOT BE HAPPENING. IT'S THE FUEL PUMP. LUCKILY, EVERYTIME MY CAR STALLED OUT, I WASN'T IN BUSY TRAFFIC. I DON'T WANT TO KNOW WHAT I WOULD HAVE DONE HAD THIS HAPPENED IF I WAS ON THE FREEWAY. THIS IS SOMETHING GMC DEFINITELY HAS TO LOOK AT. *JB
APPROXIMATE DATE ABOVE WHEN THE PAINT STARTED TO DELAMINATE ON ALL AREAS OF THE VEHICLE. *TR
UPON RETURNING FROM A 2000 MILE TRIP MY WIFE LEFT HER PLACE OF WORK AND UPON EXITING THE LOT HEARD A LOUD THUP SHE LOOKED IN THE MIRROR AND NOTICED THAT THE ENTIRE SPARE TIRE ASSEMBLY WAS LYING IN THE ROADWAY. A FELLOW EMPLOYEE RAN OVER AND COLLECTED THE TIRE AND THE ADDITIONAL PARTSTHAT USE TO HOLD THE TIRE UP.WE ARE TAKING THE VEHICLE TO THE DEALER. MY WARRENTY JUST WENT OFF IN SEPTEMBER. I FEEL THAT THIS IS DEFENITLY A SAFETY ISSUE THAT WE SHOULD NOT BE CHARGED FOR ALONG WITH THE FACT THAT SOME ONE COULD HAVE BEEN SERIOUSLY HURT OR KILLED AS A RESULT OF A FULLY INFLATED TIRE HITTING THE ROADWAY I WILL LET YOU KNOW THE RESULTS I ALSO CLIMBED UNDER NEATH THE TAHOE AND NOTICED THE THE CABLE IS VERY SMALL IN DIAMETER I HAVE A SUSPICION THE CABLE IS RUSTING OUT NEAR THE CRIMPED END. THIS REALLY NEEDS TO BE LOOKED INTO BY GENERAL MTRS. *NM
I WAS DRIVING MY 2002 TAHOE ABOUT 30-35 MPH WHEN I BLACKED OUT AND LOST CONTROL OF THE VEHICLE. I HIT A COLUMN OUTSIDE A HOTEL WHICH WAS ABOUT 2X2 FEET WITH STEEL WITHIN THE CENTER OF THE COLUMN. MY TRUCK WAS A TOTAL LOST AND THE FRONT AIRBAGS DID NOT DEPLOY AS THEY WERE SUPPOSED TO. *JB
2002 TAHOE ENGINE STALLED WHEN PULLING INTO A PARKING SPACE. *TS THE VEHICLE WAS TOWED TO THE NEAREST CHEVROLET DEALERSHIP. THE CONSUMER WAS TOLD THAT THE SHAFT TO THE POWER STEERING HAD BROKEN AND NEEDED TO BE REPLACED AS WELL AS THE MOTOR TO THE POWER STEERING. *NM
TL* THE CONTACT OWNS A 2002 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLES ABS SYSTEM ACTIVATED AND THE BRAKES FAILED TO ACTIVATE WHEN ENGAGED. AS A RESULT, THE CONTACT CRASHED ONTO THE BACK ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FAILURE WAS A RESULT OF A FAULTY SPEED SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 155,000.
I PURCHASED A USED 2002 CHEVY TAHOE FROM GRAND AUTO, NORTHGLENN CO, AT THE END OF MAY 2005. I DROVE THE CAR FOR 4 MONTHS, PUTTING ON ~11,000 MILES. ON OCT 16, 2005 I WAS HEADED TO DINNER WITH TWO OTHER PEOPLE IN THE CAR. I TURNED RIGHT ON TO 95TH ST HEADING SOUTH. THERE WERE CARS COMING BEHIND ME, BUT THERE WAS PLENTY OF ROOM FOR A PROPER ACCELERATION TO CRUISING SPEED WITHOUT IN-CONVINCING THE OTHER DRIVERS. AS I ACCELERATED THROUGH FIRST GEAR, ALL WAS FINE, THEN THE CAR TRIED TO SHIFT INTO SECOND GEAR. AS IT TRIED, THERE WAS A POPPING SOUND, THE MOTOR RPMS INCREASED TO RED-LINE, AND THERE WAS A SQUEALING SOUND. I LET OFF THE ACCELERATOR, AND TRIED TO GET OVER OUT OF TRAFFIC TO SEE WHAT HAPPENED. LUCKILY THERE WAS ENOUGH SHOULDER AND ENOUGH TIME TO GET OUT OF TRAFFIC AND TRY TO FIGURE OUT WHAT THE PROBLEM WAS. AS IT TURNED OUT, THE TRANSMISSION HAD LOST 2ND GEAR, 4TH GEAR, AND REVERSE, LEAVING THE VEHICLE CLOSE TO USELESS, AND UNSAFE TO DRIVE. WHILE I WAS ABLE TO SAFELY EXIT TRAFFIC, NO ALL MAY BE SO LUCKY. IF YOU PULL OUT INTO TRAFFIC, OR TRY TO CROSS TRAFFIC AND THE TRANSMISSION FAILS, LOSING 3 OF 5 GEARS, YOU COULD EASILY HAVE DISASTROUS CONSEQUENCES. AFTER GETTING HOME AND RESEARCHING THIS PROBLEM I FOUND THAT THIS IS COVERED IN A GM TSB, 00-07-30-022 NOV 00 A/T. I ALSO FOUND MANY STORIES OF THIS FAILURE MODE, INDICATING THAT THIS IS NOT AN ISOLATED INCIDENCE, NOR IS THIS A ONE IN A MILLION FAILURE MODE. I BELIEVE THIS PROBLEM SHOULD BE RE-CLASSIFIED FROM A TSB TO A RECALL, BECAUSE OF THE PROBABLE SAFETY ISSUES. *JB
REAR BRAKES MAKE NOISE. AFTER REMOVING REAR BRAKE ROTORS THE PROBLEM WAS FOUND. THE EMERGENCY BRAKE PADS SLID DOWN AND DRAG,EXTREMELY WEARING THE BRAKE SURFACE. ALSO THE BACKING PLATES RUST THROUGH IN SOME AREAS. G.M. HAS A NEW BRAKE SHOE CLIP TO HOLD SHOES IN PLACE. THEY DID NOT COVER ANY OF THE REPAIR. THE ROTORS HAVE TO BE REPLACED,THE EMERGENCY BRAKE PADS AND THE PAD CLIPS. THIS COULD BE A VERY DANGEROUS CONDITION. THE DEALER TOLD ME THIS IS A LARGE PROBLEM WITH THE TAHOES AND THE FULL SIZE PICKUPS. *NM
POWER TRAIN - TRANSMISSION 2002 TAHOE 1) UPON STARTING THE VEHICLE, WILL NOT ENGAGE IN REVERSE AND ENGINE REVS AS IF STILL IN PARK OR NEUTRAL. PLACE BACK IN PARK SEVERAL TIMES -- OR WAIT 30-60 SECONDS TO ENGAGE. 2) INTERMEDIATE SLIPPAGE IN LOW GEAR UPON ACCELERATION AT LOW SPEEDS OR FROM STOP. ENGINE BRIEFLY REVS THEN ENGAGES. *JB
I AM THE ORIGINAL OWNER OF A 2002 CHEVROLET TAHOE THAT EXPERIENCED ABS CUT-IN AT LOW SPEEDS IN DRY WEATHER IN 2005 AND WAS RECALLED UNDER CAMPAIGN 05V379000 / NHTSA ACTION NUMBER : PE05020. THE CUT-IN PROBLEM HAS RECENTLY RETURNED, WITH EXACT SAME SYMPTOMS AS BEFORE. I CALLED GM AS THE ORIGINAL RECALL NO LONGER APPEARS TO BE IN EFFECT, BUT THEY DO NOT APPEAR TO BE WILLING/ABLE TO COVER ANY REPAIRS AGAINST THAT RECALL DESPITE THE CORROSION TREATMENT AND LUBRICATION OBVIOUSLY NOT BEING A PERMANENT FIX. OTHER GM VEHICLES IMPACTED BY THE ABS ISSUE AND WHICH ARE STILL IN SERVICE WILL BEGIN TO EXPERIENCE SIMILAR FAILURES AND NHTSA AND GM NEED TO RECOGNIZE THE ORIGINAL ISSUE HAS NOT BEEN RESOLVED AND TAKE ACTION. *TR
MY 2002 CHEVROLET TAHOE STARTED GIVING ME TROUBLE ON 9/23/05. THE MESSAGE CENTER NEVER CAME ON TO SHOW THAT THE BATTERY WAS WEAK. ON 9/24/05, IT WOULDN'T START, I GOT A BOOST, I WENT TO YAZOO MOTOR'S TO CHECK THE BATTERY, I WAS TOLD SINCE THEIR ELECTRICITY WAS OFF (LIGHTS WERE OFF AT THE TIME), THEY COULDN'T CHECK IT. I WAS TOLD TO BRING THE TRUCK BACK MONDAY. I EXPLAINED TO THEM THAT I HAD TO GET IT JUMP-STARTED TO GET HERE. I ASKED IF I GO AND PURCHASE ANOTHER BATTERY FROM ANOTHER PLACE, COULD I BRING IT BACK MONDAY AND HAVE IT ADJUSTED. I WAS ASKED HOW MANY MILES WERE ON MY TRUCK, I TOLD THEM 53,000 I WAS TOLD BY MARK, THAT THE WARRANTY WAS OFF. HE TOLD ME THAT THE BATTERY WAS ONLY COVERED WITH A 3 YEAR OR 36,000 MILES. HE STATED THAT IF I HAD PURCHASED THE BATTERY MYSELF, HE COULD ADJUST, BUT SINCE IT CAME AT THE TIME OF PURCHASE, THERE WAS NOTHING HE COULD DO. I LEFT GOING TO AUTO ZONE AND HAD THE BATTERY TESTED, HE (THE SALESMAN), STATED THAT IT SHOWED THE BATTERY WAS GOOD. THE DOT ON TOP OF THE BATTERY WAS GREEN, BUT WHEN I WENT TO LEAVE, MY TRUCK WOULDN'T START. SO I PURCHASED A NEW BATTERY AND MY TRUCK STARTED RIGHT UP. TWO WEEKS AGO MY HUSBAND, WHO OWNS A 2002 CADILLAC, HIS CAR CUT OFF WITHOUT A WARNING. HE CARRIED IT TO YAZOO MOTORS AND HE WAS TOLD THAT IT WOULD COST HIM $115.00 FOR THE BATTERY AND $35.00 TO INSTALL, THIS WAS DUE TO THE BATTERY BEING LOCATED UNDER THE BACK SEAT. HIS BATTERY WAS ALSO A DELCO WITH A 6 YEAR WARRANTY. NO LIGHT NEVER CAME ON HIS MESSAGE CENTER TO ADVISE HIM THAT THE BATTERY WAS GOING OUT. MY QUESTION: HAVE THERE BEEN ANY COMPLAINTS ON THE DELCO BATTERIES PUT IN TO THE 2002 GENERAL MOTORS PRODUCTS? THIS IS VERY UNUSUAL THAT THE BATTERIES IN TWO DIFFERENT VEHICLES, IN THE SAME HOUSEHOLD, MADE THE SAME YEAR WOULD HAVE TO BE REPLACED WITHIN A TWO WEEK PERIOD. BOTH WERE DELCO BATTERY WITH A 6 YEAR WARRANTY. PLEASE ADVISE ME IF YOU HAVE HAD ANY PROBLEMS WITH THIS PRODUCT. *JB
MY 2002 CHEVY TAHOE HAS EXPERIENCED THREE FUEL PUMP FAILURES WITH THE LAST FAILURE BEING TODAY. IT COST ME IN EXCESS OF $ 850.00 TO REPLACE MY FUEL PUMP AND TANK TODAY. ALL POWER TO THE VEHICLE IS LOST WHEN THE FUEL PUMP HAS GONE OUT. I BELIEVE CHEVY SHOULD HAVE A RECALL ON THIS ITEM AS I BELIEVE IT COULD BE A SERIOUS PROBLEM TO LOOSE POWER IF TRAVELING AT INTERSTATE SPEED. *NM
(1)I'VE RECENTLY EXPERIENCED ISSUES WITH MY ANTI-LOCK BRAKES ON MY 2002 CHEVY TAHOE. I CONSULTED WITH MY MECHANIC AND UNDERSTAND THAT IF I LIVED IN SEVERAL STATES IN THE "SALT BELT" OR CANADA, THIS ISSUE WOULD BE CONSIDERED A SAFETY CONCERN AND COVERED WITH A RECALL. HOWEVER, SINCE I LIVE IN MINNESOTA (WHERE WE HAVE SIGNIFICANT SNOW AND ICE EACH WINTER, AND SALT IS HEAVILY USED ON THE ROADS) THE RECALL DOES NOT APPLY. TO ME, THIS INDICATES THAT MY SAFETY IS NOT AS IMPORTANT AS THOSE IN OTHER STATES WHO HAVE PERCEIVED WORSE WINTER CONDITIONS? (2) I AM GOING TO HAVE TO GET THIS ISSUE REPAIRED, AND WOULD PREFER IT TO BE COVERED. I JUST PURCHASED THIS VEHICLE (GM CERTIFIED USED) IN FEBRUARY AND WOULD HAVE HOPED IT WOULD BE IN GREAT CONDITION. IF I DO NOT GET THIS TAKEN CARE OF, MY UNDERSTANDING IS THAT ACCIDENTS COULD RESULT FROM MALFUNCTIONING BRAKES. (3) I HAVE CONTACTED GM IN AN EFFORT TO GET THIS TAKEN CARE OF, SO WE'LL SEE IF THEY COME THROUGH. HOWEVER, MY RESEARCH DOESN'T GIVE ME GREAT CONFIDENCE. I WANTED TO FILE A COMPLAINT HERE IN HOPES THAT OTHERS FROM MN (OR WI, FOR THAT MATTER) WITH THE SAME ISSUE WOULDN'T HAVE THE SAME FRUSTRATING EXPERIENCE. *JB
DT: THE CONTACT STATED TRUCK STALLED AT 60 MPH. NO LIGHTS CAME ON, IT JUST CUT OUT. IT USUALLY RESTARTED AFTER THE SECOND TIME. WHEN PARKING THE TRUCK AND LETTING IT SIT OVERNIGHT WITH OF TANK OF GAS IT WILL NOT START THE NEXT DAY UNTIL THE CONTACT PUT MORE GAS INTO THE TANK. AS LONG AS VEHICLE DID NOT SIT OVERNIGHT IT WILL USUALLY RESTART. THE CONTACT NOTICED THIS HAPPENING AT 90,000 MILES. HE KNEW SOMEONE ELSE WHO HAD THE EXACT SAME PROBLEM.*AK
TL* THE CONTACT OWNS A 2002 CHEVROLET TAHOE. DURING A ROUTINE MAINTENANCE THE DEALER COMPLETED THE REPAIRS REFERENCED IN RECALL# 05V379000(SERVICE BRAKES, HYDRAULIC:ANTILOCK). AFTER THE REPAIRS THE BRAKES LOCKED. HE NOTIFIED THE DEALER, AND A TECHNICIAN REPAIRED THE RECALL A SECOND TIME PER THE REMEDY. HE NOTIFIED THE MANUFACTURER AND MADE THEM AWARE THAT THE FAILURE RECURRED. A REPRESENTATIVE STATED THAT BECAUSE OF HIGH MILEAGE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 95,000. THE CURRENT WAS 123,000. UPDATED 10/27/09. *LJ THE CONSUMER STATED WHEN STOPPING AT LOW SPEEDS THE BRAKE PEDAL VIBRATED AND MADE A RUMBLING SOUND. AT TIMES, IT WOULD TAKE LONGER STOPPING DISTANCE TO STOP THE VEHICLE. THE ABS WHEEL SPEED SENSORS WERE REPLACED. UPDATED 10/29/09.*JB
DT: THE CONTACT STATES STEERING SHAFT HAS BEEN REPLACED, PACKED AND LUBRICATED OVER 5-6 TIMES IN THE PAST 2 YEARS. IT VIBRATED AND MADE A KNOCKING NOISE. COULD FEEL THE VIBRATION IN THE STEERING WHEEL, BUT THERE WAS NOTHING THEY COULD DO ABOUT IT. THE CONTACT FELT THE CAR WAS UNSAFE AND UNSTABLE. GM SAID THERE WAS NO WAY THEY WOULD TRADE BACK OR BUY BACK THE VEHICLE. THIS HAPPENED ON ANY TYPE OF ROAD CONDITION, AND ALL OF THE TIME. IT WAS GETTING PROGRESSIVELY WORSE. GM TOLD THE CONTACT IT WAS NOT LIFE THREATENING. *AK
THE CONSUMER'S 2002 CHEVROLET TAHOE HAS ANTI LOCK BRAKE ISSUES. WHEN TRYING TO APPLY THE BRAKES VEHICLE DID NOT COME TO A COMPLETE STOP. SAW RECALL 05068 T ON NHTSA'S WEBSITE. THE DEALER WILL NOT COMMIT TO DO A RECALL REMEDY. AND GM DID FEEL IT HAS TO DO A RECALL. THE CAR WAS UNSAFE TO DRIVE. MY WIFE DROVE INTO A INTERSECTION AND FORTUNATELY NOBODY GOT HURT.*AK THE SENSORS WOULD PULSATE AND CAUSE THE VEHICLE NOT TO STOP. *NM
WHEN REMOVING DRIVER-SIDE HALF OF THIRD ROW SEAT, DIE-CAST METAL HOOK-AND-LATCH THAT IS INTNEDED TO SECURE SEAT TO THE THE VEHICLE SNAPPED/SHEARED FROM SEAT. CONCERNED THAT ONE OF THE PRIMARY COMPENENTS APPARENTLY INTENDED TO SECURE THE SEAT TO THE VEHICLE WOULD SNAP SO EASILY WITHOUT EXCESSIVE FORCE OR USE.
UNWANTED ACTIVATION OF ANTI-LOCK BRAKES. IT HAS HAPPENED SEVERAL TIMES IN THE LAST TWO MONTHS AND IS VERY DANGEROUS. I NOTICED THAT THERE IS A PRODUCT RECALL FOR THIS VERY ISSUE AND WANT SOMETHING DONE ABOUT IT. *JB
REAR WINDOW HATCH FRAME BROKE AWAY FROM HINGES ON THE BODY FRAME. WHEN OPENING THE REAR HATCH WINDOW THE HATCH SEPARATED FROM THE BODY ON THE RIGHT SIDE. THE LEFT SIDE BROKE/SEPARATED AS WELL ON ITS OWN. THE CAR IS NOT DRIVABLE IN THIS CONDITION AS THE WINDOW COULD NOW EASILY COMPLETELY BECOME DETACHED FROM THE CAR THUS CAUSING SERIOUS INJURY OR DEATH. I FILED A COMPLAINT WITH GM #1355994572 WHICH IS PENDING RESOLUTION.*JB
2002 CHEVROLET TAHOE FRONT LEFT TIRE CAUGHT ON FIRE. *TS THE CONSUMER NOTICED THE FRONT OF THE VEHICLE STARTED TO SHIMMY AT THE RIGHT FRONT TIRE. THE FIRE EVENTUALLY WENT OUT BY ITSELF. *JB
DURING THE RECENT HIGH TEMPERATURE WEATHER WE HAD LAST WEEK, THE MOLDING OF THE REAR HATCH SEPARATED FROM THE WINDOW. THE HINGE THAT SECURES THE GLASS TO THE HATCH TORE FROM THE MOLDING WHICH IS PART OF THE GLASS. WITH THIS TEAR IN THE WINDOW MOLDING, THE WINDOW COULD SEPARATE FROM THE VEHICLE WHILE IT'S IN MOTION. I WOULD GUESS THAT THE TRIM/SEAL WHICH THE HINGE IS PART OF BECOMES TOO SOFT DURING EXTREME HEAT, AND MAKES IT SOFT ENOUGH TO TEAR WHEN THE WINDOW IS OPENED AND CLOSED. VIN: [XXX] GM CLAIMS THAT THIS IS CONSIDERED "NORMAL WEAR AND TEAR". *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I HAVE HAD TO HAVE THE STEERING COLUMN IN MY 2002 CHEV. TAHOE REPLACED TWICE AND FIXED ANOTHER. THE VEHICLE STARTS MAKING A NOISE WHEN IT IS TURNED. AFTER A PERIOD OF TIME, THE STEERING GETS LOOSE AND IT SOUNDS AND FEELS LIKE WORN BALL JOINTS. ACCORDING TO THE MECHANICS AT THE DEALERSHIP, THIS IS A VERY COMMON PROBLEM AND OCCURS WITH THE OTHER SIMILAR GM VEHICLES (YUKON AND ESCALADE). I HAD MY STEERING COLUMN REPLACED IN JULY AND IT IS ALREADY MAKING THE NOISE AGAIN. THEY CLAIM IT IS NOT A SAFETY ISSUE BUT I DON'T SEE HOW IT COULDN'T BE. MY EXTENDED WARRANTY WILL RUN OUT SOON AND THE NEXT TIME I REPLACE IT WILL BE OUT OF MY OWN POCKET. I AM VERY CONCERNED THAT THIS MAY BE AN ISSUE THAT WOULD CAUSE ME TO LOOSE CONTROL OF THE VEHICLE. *NM
DT: THE CONTACT STATED THAT ON 2002 CHEVROLET TAHOE THE DAYTIME RUNNING LIGHTS ON THE DRIVER'S SIDE BURNED OUT, AND WHEN HE WENT TO REPLACE THEM THE LIGHT BULB AND THE SOCKET WERE CHARRED. HE NOTICED THIS ON 7-19-05. HE HASN'T TALKED TO THE DEALER OR THE MANUFACTURER BUT PLANS ON DOING SO. THIS WAS THE FIRST TIME THIS HAPPENED.*AK
DAY RUNNING LIGHTS ON VEHICLE BURNED OUT - UPON CHANGING THE LIGHT BULB FOUND THAT THE LIGHT BULB AND THE LIGHT SOCKET HAD BURNED - LIKE IT CAUGHT ON FIRE - CLEAR LENS COVER IS SMOKED UP.
DT: THE CONSUMER WAS HAVING A PROBLEM WITH 2002 CHEVROLET TAHOE. THE ABS SYSTEM ACTIVATED AT LOW SPEEDS. THIS HAS CAUSED A COUPLE OF NEAR MISSES BECAUSE OF THE ABS KICKING IN. THIS IS HAPPENING AROUND 90 % OF THE TIME. THE CONSUMER HAS JUST HAD THE BRAKES AND ROTORS REPLACED , AND THIS HAS NOT HELPED THE SITUATION. THE CONSUMER WILL CALL GM TODAY, AND THE DEALERSHIP HAS CONFIRMED THAT IT WAS THE ABS SYSTEM ACTIVATING. THE CONSUMER WAS UPSET THAT SHE SAW THE TBS FROM THE DEALERSHIP AND SHE THOUGHT THAT GM SHOULD HAVE CORRECTED THIS PROBLEM LONG BEFORE NOW. THE SPEED IS 20 OR BELOW.*AK
DT: HINGE ON THE GLASS OF THE REAR WINDOW SEPARATED DURING AN EXTREMELY HOT DAY OF 100 DEGREE PLUS TEMPERATURE. THE GLASS DID NOT BREAK BUT ONLY SEPARATED INTO PIECES. THIS HAPPENED ON A 2002 CHEVROLET TAHOE REAR LIFT GLASS. IF THE BACK LIFT GLASS DOOR WAS OPENED AND THE HINGE FULLY SEPARATED THE GLASS COULD FALL OFF ON A PERSON OR ULTIMATELY FALL OUT OF THE HINGE AT HIGHWAY SPEEDS. THE GLASS NEVER FULLY SEPARATED;, ONLY ONE HINGE SEPARATED. NO PREVIOUS ISSUES WITH THIS PROBLEM. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THEY WOULD NOT REPAIR THE PROBLEM BECAUSE THE GLASS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CONSUMER D NOTED THAT THE GLASS AND THE HINGE ARE TOGETHER IN ONE MANUFACTURED PIECE. THE CONSUMER CONTACTED GM THROUGH THE BETTER BUSINESS BUREAU, AND IT WAS LATER DETERMINED THAT GM WOULD NOT COVER THE REPAIRS. THE COST FOR THE REPAIR WAS $630. THE CONSUMER PAID OUT OF POCKET FOR THE GLASS AND REPLACED IT HIMSELF. THE CONSUMER NOTED THAT THE REPLACEMENT GLASS AND HINGE WERE NEWLY REDESIGNED.
DT: CONTACT COMPLAINED ABOUT ABS BRAKE FAILURE. . AT LOW SPEEDS WHEN THE BRAKES WERE APPLIED THEY FAILED. THERE WAS PULSATION WITHIN THE FRONT END OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. THIS RESULTED IN EXTENDED STOPPING DISTANCES. THERE HAVE BEEN NO WARNING LIGHTS ILLUMINATING AND INDICATING THERE WAS A PROBLEM WITHIN THE ABS BRAKING SYSTEM. A LOCAL SERVICE TECHNICIAN CLEANED THE ABS SENSOR. THIS DID NOT REMEDY THE PROBLEM. THE SERVICE DEALER STATED THEY WILL HAVE TO REPLACE THE ABS SENSOR AND REPLACE THE WHEEL SPEED SENSOR. CONSUMER DISCONNECTED THE ABS FUSE. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. THERE WAS A RECALL FOR ABS BRAKES IN CANADA. *AK
TRANSMISSION WILL NOT SHIFT INTO REVERSE, HAD VEHICLE TOWED TO CHEVY DEALER, WHERE THEY REPAIRED. SAID IT WAS CAUSED BY DEFECTIVE SUN GEAR SHEILD / REACTION SHIELD. DROVE FINE FOR APPROXIMATELY 11 MONTHS, THEN SAME EXACT PROBLEM ONCE AGAIN.
DT: THE CONTACT STATED ABS BRAKE SYSTEM MALFUNCTIONED. THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT HIS STATE OF RESIDENCE WAS NOT INCLUDED IN NHTSA RECALL 05V379000 CONCERNING ANTI LOCK BRAKES. *AK THE CONSUMER STATED WHEN HE APPLIED THE BRAKES, THE ABS WOULD ENGAGE WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. UPDATED 11/29/05. *JB
OEM WILDERNESS FIRESTONE TIRES WEARING UNEVENLY. ALIGNMENT, BALANCE, PRESSURE,ETC ALL IN CHECK. THE INNER WALL WEARS UNEVENLY CAUSING ROAD NOISE, VIBRATION. NO TIRE FAILURE, YET. SPOKE TO DISCOUNT TIRE REPS. AND THEY'VE SEEN IT TIME AND TIME AGAIN WITH THESE ON TAHOES. ONCE A DIFFERENT TIRE IS REPLACE ON THE RIM, THE UNEVEN WEARING STOPS.
TURNED A/C ON AND HEARD A RATTLE THEN A THUMPING SOUND. A/C STILL WORKED FOR TWO DAYS THEN THE A/C BELT BROKE. THIS WAS A BRAND NEW BELT. MECHANIC REPLACED BELT, DROVE ACROSS THE STREET....COMPRESSOR LOCKS UP AND BREAKS THE BELT. MECHANIC CONTACTS GM AND FINDS OUT THAT THE FAN CLUTCH COULD GO OUT, SEND A SIGNAL TO A/C COMPRESSOR CAUSING TO LOCK UP. REPLACE FAN CLUTCH, REPLACED BELT....AGAIN NOISE THEN BELT BREAKAGE. THE COMPRESSOR IS WORKING THEN LOCKS UP FOR NO REASON. PUTTING IN A NEW COMPRESSOR, NEW BELT, AND THE NEW FAN CLUTCH REMAINS.
CUSTOMER THAT WANTS TO KNOW IF A MANUFACTURER IS RESPONSIBLE FOR REPAIRING/REPLACING ITEMS LISTED AND/OR CONTAINED IN THE (TSB) TECHNICAL SERVICE BULLETIN'S; AT THE EXPENSE OF THE MANUFACTURER?
HEAR A KLUNKING NOISE EVERYTIME THE TRANSMISSION SHIFTS, THEN A WHINING NOISE WHEN PRESSING ON THE GAS, AND A NOTICEABLE CHANGE IN THE TRANSMISSION... THEN YOU REALIZE YOU HAVE NO REVERSE.
THE CHEVROLET TAHOE NOW HAS 19,000 MILES AND WE NEVER HAVE HAD A FLAT TIRE > ON ANY OF THE THESE TIRES. > YESTERDAY MAY 7, 2005 WE WERE DRIVING ON THE FREEWAY AT 60 MPH. WHEN WE > HEARD A POP SOUND ON THE RIGHT SIDE OF THE VEHICLE. > I SOON COULD FEEL THAT THE TIRE WAS GETTING FLAT AND PULLED OVER TO THE > SHOULDER AND OBSERVED THE THE RIGHT REAR TIRE HAD BLOWN OUT. THERE WAS NO > OBJECTS OR POT HOLE IN THE ROADWAY THAT I COULD HAVE RAN OVER WITH THE > VEHICLE. > THE BLOW OUT OF THE TIRE WAS AROUND THE SEAM OF THE OUTER SIDEWALL. > > QUESTIONS?: > HAS THERE BEEN SIMILAR OCCURRENCES WITH THIS MAKE OF FIRESTONE TIRE? > IS THIS TYPE OF SIDEWALL BLOW OUT COVERED UNDER MY WARRANTY?
PROBLEM WITH BRAKING SYSTEM OF MY 2002 CHEVROLET TAHOE LS 1500. WITHIN A YEAR OF PURCHASING THE TAHOE THE BRAKING SYSTEM BEGAN TO ACT STRANGELY. FOR EXAMPLE, WHILE DRIVING MY DAUGHTER TO PRESCHOOL IN SAN FRANCISCO, CA. THERE IS HILL I DRIVE DOWN WITH A STOP SIGN AT THE BOTTOM. THERE IS A BUMP IN THE ROAD APPROX. 30 FEET FROM THE STOP SIGN - ALMOST EVERY TIME I HIT THIS BUMP, WITH THE BRAKE ALREADY ENGAGED - THE BRAKE SYSTEM "DISENGAGES" WHEN I HIT THE BUMP AND I HAVE TO FRANTICALLY PUSH THE BRAKE AGAIN TO TRY TO STOP THE VEHICLE. A FEW TIMES I HAVE ENDED UP IN THE MIDDLE OF THE STREET BEFORE THE BRAKE ENGAGES. IT IS ONLY PURE LUCK THAT NO ONE HAS BEEN HIT OR KILLED. I KNOW NOW TO AVOID THIS STREET , BUT IT HAPPENS APPROX. 5 TO 10 TIMES A MONTH AT DIFFERENT TIMES, WEATHER CONDITIONS, ROAD SURFACES, ETC. I AM UTTERLY PARANOID ABOUT THIS AND DRIVE VERY CAUTIOUSLY - IT IS ONLY FOR THAT REASON THAT I HAVEN'T BEEN IN AN ACCIDENT. IN MAY OF 2005 I FINALLY INSISTED ON REPLACING THE BRAKES AT MY OWN EXPENSE, YET THIS HASN'T SOLVED THE PROBLEM. THE EMERGENCY BRAKE PROBLEM IS HORRIBLE. THIS STARTED AS SOON AS THE BRAKES WERE REPLACED IN MAY 2005- IT STARTED STICKING ONCE IN A WHILE AND WORKED ITS WAY UP TO A FEW TIMES A DAY. THE EMERGENCY BRAKE WAS REPLACED IN APRIL OF 2006 YET THIS SOLVED NOTHING, THE PROBLEM IS JUST AS BAD IF NOT WORSE NOW. THE CHEVROLET DEALER I HAVE BEEN WORKING WITH, PUTNAM CHEVROLET IN BURLINGAME, CA., ACTS AS IF I AM DRIVING THE VEHICLE LIKE A MANIAC AND IT IS ALL MY FAULT. FOR THE FIRST TIME TONIGHT, IN A TERRIBLE CASE OF FRUSTRATION, I TURNED TO THE INTERNET TO INVESTIGATE AND WAS STUNNED BY WHAT I DISCOVERED-A PROBLEM WITH ABS BRAKES FOR THIS VEHICLE THAT HAS BEEN RECALLED IN ONLY 20 STATES, AND A KNOWN DEFECT WITH THE EMERGENCY BRAKE THAT HAS RESULTED IN BULLETINS TO THE DEALER BUT NO RECALL. FIVE OTHER PEOPLE I KNOW HAVE EXPERIENCED THE SAME TYPE OF PROBLEMS WITH EITHER A TAHOE OR YUKON - HUGE PROBLEM AND NEEDS TO BE INVESTIGATED. *NM
WE HAVE A 2002 CHEVROLET TAHOE, TRAVELING AT A SLOW SPEED, LESS THAN 5MPH, THE ANTI LOCK BRAKES HAD SIGNIFICANT VIBRATION AND COULD NOT STOP THE VEHICLE. ENDED UP HITTING THE VEHICLE IN FRONT OF US BUT NO DAMAGE WAS INCURRED.
DT: THE EMERGENCY BRAKE STOPPED WORKING. HAS BEEN TO THE DEALERSHIP , AND THE DEALERSHIP SAID THAT THE EMERGENCY BRAKE SYSTEM WAS A WEAR AND TIRE PROBLEM. CONTACTED GMC, AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. EMERGENCY BRAKE HAD NOT WORKED FOR A MONTH. THE VEHICLE IS IN THE REPAIR SHOP RIGHT NOW.*AK
Data synced from NHTSA on May 4, 2026