2019 Chevrolet Traverse Complaint Log

I bought my vehicle on Jan 2019 brand new from the dealer, after one year, I noticed slight clicking or clinking sound coming from back when I remove my foot from gas paddle. The sound become worst over time, and I had to take the car to the dealer on 2022, after inspection the technician told me that both rear toe links were bad and need a replacement. He told me this is very serious safety issue. It cost me around $400 dollar; this is not acceptable from a brand new vehicle. The Dealer told me this a normal issue known for this model and other models. After 6 months, the sound come back and I took it again to the dealer, same issue they did find; both rear toe links were going bad again. less than a year the same part go bad. This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue. Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occurring, even multiple times on a yearly basis. It's expensive, several hundred dollars alone.

CRUISING AT FREEWAY SPEED, PRESS DOWN ON THE GAS PETTAL AND TRANS UP SHIFTS AND GOES TO A LOWER GEAR AND JERKS SO HARD IT FILLS LIKE YOU HAVE HIT FROM THE REAR. IT DID THIS 5 TIMES.

VEHICLE FELT LIKE IT SLIPPED INTO NEUTRAL WHILE DRIVING. COULD NOT ACCELERATE. STRONG CHEMICAL ODOR.

WHEN STOPPING THE VEHICLE, THE AUTO-STOP KICKS IN, WHICH SOMETIMES WORKS WELL. OTHER TIMES IT KILLS THE WHOLE CAR, SHUTTING IT DOWN COMPLETELY. THE INFOTAINMENT CENTER GOES BLACK LIKE THE CAR WAS SHUT OFF USING THE START/STOP BUTTON. SO THEN IT TAKES A BIT TO GET IT RUNNING AGAIN TO GO. THIS HAS HAPPENED TO US 6 TIMES NOW WITHIN THE LAST 2 WEEKS. IN HIGH TRAFFIC AREAS THIS CAN BE A SAFETY CONCERN. ALSO WHEN IT SHUTS DOWN COMPLETELY THE BRAKE PEDAL GOES SOFT AND DROPS DOWN TO THE FLOOR. ALL THIS SEEMS TO HAPPEN WHEN IT IS SUPPOSED TO AUTOMATICALLY START BACK UP AFTER BEING STOPPED FOR A SHORT PERIOD OF TIME.

MY VEHICLE WAS OFF, PARKED AND LOCKED. MY CAR WAS ON A SOMEWHAT FLAT SURFACE AND ROLLED INTO A TREE. THE SAME DAY I WAS ABLE TO DRIVE MY CAR APPROXIMATELY 3 MILES FROM MY HOME, PARK FOR APPROXIMATELY 4 HOURS AND RETURN HOME WITHOUT KEYS. I HAVE A POLICE REPORT AND PHOTOS OF THE DAMAGE OF MY VEHICLE.

SUNROOF DEVELOPED A MASSIVE LEAK. THE VEHICLE DID NOT LEAK WHILE SITTING ONLY WHILE IN MOTION. THE LEAK WAS AT THE FORWARD PART OF THE SUNROOF. THE LEAK SOAK THE HEADLINER, OVERHEAD CONSOLE CONTROLS AND RAN INTO THE CENTER STACK OF INSTRUMENTS. DIAGNOSED BY SANDY SANSING CHEVROLET, PENSACOLA, FL TO BE A BENT SUNROOF FRAME. HAVE BEEN IN THEIR REPAIR FACILITY SINCE OCT 2019 WITH NO PARTS AVAILABLE OR REPAIR IN SIGHT. CONTACTED GM AND WAS NOT GIVEN A REMEDY.

WE PURCHASED THIS VEHICLE IN JUNE OF 2019, AND HAVE HAD IT AT THE DEALERSHIP 4 TIMES FOR AN ISSUE WITH THE BRAKES. TO THIS DATE THEY HAVE NOT FIGURED OUT WHAT IS CAUSING IT, BUT IT CAUSES THE BRAKE SYSTEM TO LOSE POWER MAKING IT DIFFICULT TO BRAKE. WE WERE TOLD BY THE DEALER JUST TO KEEP DRIVING IT UNTIL THEY FIGURE OUT WHAT IS GOING ON.

TL* THE CONTACT OWNED A 2019 CHEVROLET TRAVERSE. WHEN THE CONTACT'S VEHICLE WAS TURNING LEFT INTO A DRIVEWAY, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH. THE CONTACT'S VEHICLE WAS PUSHED INTO A DITCH. THE DRIVER'S AIR BAG FAILED TO DEPLOY, CAUSING THE CONTACT'S HEAD TO STRIKE THE STEERING WHEEL. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: E961540 WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 4,193.

THE EDGE OF THE SECONDARY HOOD LATCH HAND RELEASE LEVER IS VERY SHARP. I CUT MY FINGER TRYING TO FIND THE LEAVER TO OPEN THE HOOD. THIS PART SHOULD HAVE SMOOTH EDGES TO PREVENT INJURY.

WHILE TRYING TO PRESS THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR, IT HANGS UP MID-TRAVEL. APPLYING ADDITIONAL PRESSURE CAUSES THE PEDAL TO TRAVEL ALL THE WAY TO THE FLOOR. THE DEALER SAYS THIS IS "NORMAL". ACCELERATOR PEDAL TRAVEL SHOULD BE SMOOTH AND LINEAR; ANYTHING ELSE IS UNACCEPTABLE. JUST ASK TOYOTA.

WHEN TURNING THE STEERING WHEEL, THERE IS A LOW WHINING SOUND. THE DEALER SAYS THIS IS "NORMAL". THE STEERING COLUMN SHOULD NOT MAKE ANY NOISE. NOISES COMING FROM A STEERING COLUMN USUALLY INDICATE TROUBLE.

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.

Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, linkage, lower control arm, and tire, rear fender, the pillar and hingers between the front and rear door, steering gear and linkage. In spite the of violence of the accident, none of the airbags deployed, especially the driver's side airbag which allowed the driver's head to contact the driver's door window.

The contact owns a 2019 Chevrolet Traverse. The contact stated while driving approximately 65 MPH, after releasing the accelerator pedal, the vehicle downshifted with a loud thud. The contact stated that the loud thud also occurred while shifting into reverse(R). Additionally, the contact stated that while driving through a puddle of water, the all-wheel drive feature engaged, and the transmission vibrated and made a loud grinding noise. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed; however, the mechanic found no fault with the transmission. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

I WAS DRIVING VEHICLE AND STOPPED AT LIGHT. THE CAR COMPLETELY CUT OFF. I HAD TO PUT IN PARK TO RESTART THE CAR. THATS WHEN THE ENGINE LIGHT CAME ON. RECEIVED AN ADVANCED DIAGNOSIS THAT STATED ISSUE WITH ENGINE/TRANMISSION SERVICE WITHIN ONE DAY. TOOK CAR IN 7/16 AT 7:30 AND GOT BACK THAT DAY STATING THAT CAR TRANSMISSION COMMUNICATION DROPPED. THE VERY NEXT DAY 7/17 AM, SAME THING HAPPENED. TOOK THE CAR THAT AFTERNOON BACK TO DEALER AND IT HAD BEEN THERE SINCE. THEY STATE THEY ARE WAITING TALK TO GMC. NOTHING YET.

ON JULY 11, 2019, WHILE OPERATING THIS VEHICLE, AN ERROR MESSAGE APPEARED ON THE DASHBOARD WHICH STATED, 'POWER STEERING MALFUNCTION.' AT THE TIME OF THIS ERROR MESSAGE, POWER STEERING HAD FAILED AND MANEUVERING OF THE VEHICLE BECAME DIFFICULT. DURING THIS INCIDENT, THE VEHICLE WAS IN MOTION ON A HIGHWAY. VEHICLE WAS BROUGHT TO A CHEVY DEALER AND THE RACK AND PINION WAS REPLACED DUE TO AN ELECTRICAL ISSUE.

THERE ARE CONTINUOUS DEFECTS AND CONCERN FOR SAFETY REGARDING MY 2019 CHEVY TRAVERSE. I PURCHASED A NEW 2019 TRAVERSE REDLINE ON MARCH 22, 2019 AND THE PROBLEMS BEGAN WITHIN TWO WEEKS AND LESS THAN 400 MILES ON THE VEHICLE. I WAS DRIVING MY NEW VEHICLE ON A RESIDENTIAL ROAD AND BEGAN TO SLOWLY PRESS THE BRAKE WHILE APPROACHING A STOP SIGN WHEN THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE A GRINDING AND CLICKING NOISE WHILE SHAKING AND FELT LIKE THE BRAKE PEDAL NEEDED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. I BROUGHT THE CAR IN AND THE SERVICE DEPARTMENT REPLACED A VACUUM BOOSTER SENSOR WHICH THEY SAID WAS FAULTY. THEN TWO MONTHS LATER, WITH ONLY 1800 MILES ON THE VEHICLE, THE SAME ISSUE OCCURRED AGAIN WHERE THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE THE SAME NOISES AND SHAKING. I IMMEDIATELY CALLED THE DEALERSHIP TO BRING IT IN FOR SERVICE. DURING THIS SECOND OCCURRENCE, THE SERVICE DEPARTMENT SUGGESTED IT MUST HAVE BEEN A 'BAD BATCH' OF PARTS AND OFFERED TO REPLACE THE SENSOR AGAIN. I RETURNED TO THE DEALERSHIP TO PICK UP MY VEHICLE AND DURING THE LESS THAN TWO MILE DRIVE HOME, THE SAME ISSUE OCCURRED FOR THE THIRD TIME. I IMMEDIATELY RETURNED TO THE DEALERSHIP AGAIN AND THE SERVICE DEPARTMENT SAID THEY DIDN'T KNOW WHAT WAS CAUSING THE PROBLEM. AFTER REPLACING THE SAME PART FOR A THIRD TIME, THE SAME ISSUE OCCURRED AGAIN. ULTIMATELY, THE SERVICE TECHNICIANS & ENGINEER ARE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE ISSUE AND MERELY SUGGESTED REPLACING THE SAME PART FOR THE FOURTH TIME. WHILE THE SERVICE MANAGER HAS OFFERED TO CONTINUALLY REPLACE THE SAME PARTS, THEY ALSO ARE UNABLE TO IDENTIFY THE ROOT CAUSE AND STATED I NEED TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN AND PERHAPS THERE WILL BE A NEW PART UPDATED IN THE FUTURE.

ALL 4 DOORS HAVE BECOME MISS ALIGNED 2 WEEKS AFTER PURCHASING, TRAVERSE IS A NEW CAR NOT PREOWNED. THERE'S A RUBBING NOISE THAT COMES FROM ALL DOORS WHILE DRIVING ESPECIALLY WHEN CAR TURNS LEFT OR RIGHT AT AN ANGLE. AS DAYS PASS THE RUBBING NOISE FROM THE DOORS HAS INCREASED AND CAN BE HEARD WHILE MAKING A STOP AND WHEN DRIVING STRAIGHT.

MY VEHICLE HAS THE FUEL ECONOMY SHUTDOWN SYSTEM AND IT'S NOT WORKING. IT USED TO SHOT DOWN WHILE ON A STOP AND THEN RESTART WHENEVER THE BREAKS WERE NOT ENGAGED NOW IT'S NOT DOING ANYTHING. THE AUTO STOP DOESN'T WORK IT'S STAYS ON A HIGH IDLE AT ALL TIMES

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN.

Unknown what component is failing. When honking the horn, the radio station changes. It is available upon inspection. When the station changes to another station, at times the new station is a lot louder than the original station. This is distracting and causes the driver to look at the Entertainment Center and away from the road. This puts everyone in the vehicle at risk for an accident. Other drivers or pedestrians are risk for the same reason. The vehicle has been inspected several times by the dealership that sold us the vehicle who said they could not reproduce the error. No warnings appeared before nor as the error happens. This appeared within the first year of ownership.

PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF FREEPORT (LOCATED AT 42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WERE NO VISIBLE DEFECTS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5109447539. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

My 2019 Traverse has cut out since I have had it. When you first take off it starts jerking slightly. It has gotten worse over time. It also, gives me a Shift to Park error when the car is in park. I had to have the alternator replaced at 10,000.

WHEN BRAKING TO DO A U-TURN AND NOT STOPPING THE ENGINE SHUTS OFF AND DOESN'T COME BACK ON RIGHT AWAY. AND IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT FROM A CAR FROM THE OTHER DIRECTION. WE HAD THIS CAR FOR 3 MONTHS AND IT'S HAPPENED ABOUT FIVE TIMES NOW.

WHILE DRIVING MY 2019 TRAVERSE, WHEN I AGGRESSIVE BREAKING AND DOING A U-TURN I CANNOT ACCELERATE AFTERWARDS, WHEN I PUSH THE GAS PEDAL DOWN TO THE FLOOR IT DOESN'T ACCELERATE. I'VE BEEN ALMOST HIT MULTIPLE TIMES BECAUSE VEHICLE WILL NOT ACCELERATE AFTER DOING A U-TURN. I HAVE MULTIPLE VEHICLES AND I KEEP FORGETTING ABOUT THIS DANGEROUS DEFECT WHEN I'M DRIVING IT. HAS HAPPENED SINCE THEY OWN THE CAR ABOUT EIGHT TIMES.

The "shift to park" alert keeps coming on even when car is in park gear. One has to either put car in reverse and then shift slowly to park more than a few times for it to finally recognize it is in park. Otherwise, one cannot turn car off and brake stiffens and hard to turn car on again. This is frustrating and poses a hazard. This has been ongoing for months.

. That’s not even an effect. I need someone to contact me. My email is [XXX] . My phone number is [XXX] . I would like to put in a claim. There is no way that this transmission should have went out on me now I can’t afford to pay for It. I need your help please thank you [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)