2024 Chevrolet Trax Complaint Log

On 4 seperate occasions, my vehicle has completely shut off in the middle of the road. 3 times this has happened while traveling on the interstate. Every time with my 6 year old son in the car. The steering wheel locks up when it happens and you have to use all of your strength to get out of the road as soon as possible to avoid being smashed by oncoming traffic. On 8 seperate occasions, my vehicle randomly loses the majority of it's power, and takes over 6,000 rpms just to continue at 50mph. The issue fixes itself by the time I try to take it to the dealership and they tell me there is nothing they can do about any of these issues because it "isn't doing it now" - refusing to even look at it. If I don't take no for an answer, they said just a diagnostic will take 48 hours and they do not offer any sort of loaner vehicle. Both of these events happen without warning, at completely random times. Chevrolet service members each give me different advice and non of it is helpful. My car is a death trap. I bought it brand new with 5 miles on it. I had to order it and wait for it to be shipped to me. This has happened throughout the entire life of the vehicle.

The instrument cluster is blacking out again. There was a recall for this issue previously. While driving the instrument cluster along with the radio will go out for a period of time. It happening frequently

To Whom It May Concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in Texas, creates hazardous conditions inside the cabin. Excessive heat can lead to driver fatigue, dehydration, and reduced concentration. Additionally, the malfunctioning A/C system affects humidity control, which may cause windshield fogging and reduced visibility while driving. The problem has been consistently reproducible during normal vehicle operation. Symptoms include poor cooling performance, inconsistent air temperature, and possible unusual odors or sounds when the A/C system is in use. Notably, no warning lights or dashboard messages appeared prior to the failure, making it difficult to detect the issue early. At this time, the vehicle is available for inspection and can be evaluated by a dealership, certified technician, or manufacturer representative upon request. I request a thorough inspection to confirm the failure and determine whether this is due to a manufacturing or design defect. If necessary, I am also willing to have the vehicle reviewed by independent service professionals or relevant authorities. Given that this issue has occurred in a nearly new vehicle, it raises concerns about reliability, quality control, and potential widespread defects affecting other vehicles of the same model. I urge prompt investigation and corrective action to ensure driver safety and product integrity. Please advise on the next steps for inspection, repair, and resolution of this matter. I appreciate your prompt attention to this serious issue. Sincerely, [XXX] [XXX] [XXX] 35300 Began@ 35,000 and progressed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving home I got a message on my dash about engine pressure and then heard a loud boom, pulled off on the shoulder called a tow and the guy used to be a mechanic, he stated there was a hole in my engine and that it looked like a rod broke off and shot through the engine, I did take it to a dealership to get a diagnostic and they called and said something happened internally not sure what at this point and time.

Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.

On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23V744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-NA-071. I hope this remedies the problem.

It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message on the dashboard engine power reduced.My oil life was at sixty four percent at the time.And then it said, check oil pressure when I went into the dashboard.I sat on the side of the road and had it towed to lead chevrolet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

17k miles, head a loud pop sound, engine light came and all the oil and coolant was on the ground, engine was smoking. Had the vehicle towed and was told by the service department the connecting Rod failed which caused the catastrophic engine failure. According to the service department and GM there is not Estimated time of arrival for an engine replacement and it’s already been a month.

My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by GM. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.

I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.

Automatic headlight sensor flashes lights on and off even during sunny days

Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.

The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The local dealer and the manufacturer were contacted and the contact was informed that the wiper blades were on a national back order. The vehicle was not repaired. The failure mileage was approximately 12,000.

My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer option was to have the vehicle towed to the dealer. This car despite having 51,000 miles with more than 85% of those being highway travel, has been regularly maintained above what the manufacturer recommends. Ive since learned through others who own the same vehicle that around the same mileage they have had the exact same issue with a few having an official diagnosis of failed rod bearing requiring a full engine replacement. Many of these incidents including mine did not prompt any warning light on the dashboard. Upon here that I came across multiple complaints of individuals Chevrolet Trax with the 1.2l engine completely throwing rods some while driving at highways speeds, and even after engine replacements some report they replacement engine did the same thing. Some of these reports date back to as early as 2020 with this engine being used in the Trailblazer. Its a matter of time before this blatant issue causes engine failure at high speeds and resulting in a accident with injuries or fatalities, not including the financial issues this has on anyone buying a marketed “”affordable” vehicle if this happens outside of warranty. GM must already be aware of this issue yet it continues to persist especially on the back of ongoing lawsuits over their engines excessive oil consumption and failures. My dealer has now had the car for two days and has failed to call me or return mall calls on my vehicles issue. Im assuming based on others situation it is another case of bad bearings.

I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.

The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to the dealer after the check engine warning light illuminated. The dealer diagnosed the vehicle with an EVAP purge valve failure. The contact was informed that the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.

My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph.There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet Chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the GM forums of this happening to other Chevy Traxs vehicles. I do have the repair paperwork from the dealership.

I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost motive power. The contact was able to safely get the vehicle to the right side of the road and noticed smoke coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the turbocharger had failed and caused a leak coming from the engine. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the warranty had expired, but offered no assistance. The approximate failure mileage was 66,000.

My engine failed with no warning on my 2024 Chevy Trax , at night in the express lanes of a very busy expressway in Chicago. I was able to get on an off ramp, but the car then stalled again and I was almost hit by other vehicles trying to exit the ramp. I did call 911 and was told to stay in my car because I would have a "better chance of survival". I had just had the car at the dealership for an oil change and check-up a few weeks before. The dealer explanation was the engine is defective and they replaced the engine, but I have no confidence in this car. I told the dealer and they did not seem to care. I have had nothing but problems with this car, it is a danger to myself and others driving this car.

On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including Engine Power Reduced, Service ESC, Service Stability, and Steering Assist Reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to Malcolm Cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — A242435780, Engine Spark Timing Following Auto Stop Event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. GM’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting GM’s published description. A second dealership performed a compression test showing Cylinder 1 at 10 PSI, Cylinder 2 at 90 PSI, and Cylinder 3 at 0 PSI. Normal compression is 150 to 200 PSI. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from GM. GM denied my warranty claim and offered only a 2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action Cook v. General Motors LLC, Case 1:26-cv-00229-RGA, filed March 4, 2026.

I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at Gregg young chevy 17750 Burt St Omaha NE 68118 needing a new engine that cost $6700 I would say there is a defect with this engine loosing that much oil between oil changes

The engine failed at approximately 44,000 miles. The vehicle uses a wet timing belt engine design, where the timing belt runs inside the engine oil. The engine suddenly stopped working and now requires a full engine replacement. This failure happened much earlier than expected for a modern vehicle and could be a safety risk if the engine fails while driving.

For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backlash noise as before then the check engine light came on with the oil light. I pulled over immediately and turned off the engine just to see all the oil spilling out of the engine compartment onto the ground and white smoke. Got it towed to the dealership and they told me that "the engine had multiple components fail inside it and that I need a new engine assembly." Currently the engine is still in the vehicle awaiting a new engine assembly what is currently on backorder with no expected arrival time.

I was driving at a low rate of speed after leaving my house and the instrument panel (dashboard) screens went completely blank. It was as if the computer system was resetting/rebooting. Within a few seconds, the instrument panel screen started working again and I could see the instrument panel readings. It was unnerving as I had my daughter with me. This is the second time the instrument panel has gone completely blank. The first time was in July 2024, and I filed a report with NHTSA in complaint number 11677778. That complaint generated no recall for my vehicle even though there is a recall NHTSA ID: 23V744000 for 2024 Chevrolet Trax vehicles with the same problem I have now have had twice. Since this problem has occurred twice, and there is already a recall on 2024 Trax vehicles for the problem I am reporting, there is an electrical system issue that should be corrected as it is clearly a safety issue.

My car has been to the dealership over three times to have my digital dominator and my touchscreen looked at as a blackout in the middle of driving I could be using GPS or just talking on Bluetooth and it kicks it back onto my phone then I’m becoming a distracted driver because I have to use my GPS and now I have to pick up my phone and look at my phone until it decides to pick back up on my screen My screen would blackout. This has been three years of dealing with us. General Motors still has no solution to it refused to do a buyback in my car offered me an extra warranty on electrical components but that you can’t even figure out what the issue is. I’m paying almost $700 for a car that I have nothing but issues with.

Serra Chevy has my trax. A mechanic checked it it is blown engine. No time frame for an engine. I believe a fail msg flashed after engine failed all systems stopped i pulled to side of road oil pouring out from under my vehical. I was driving on expressway (approx 70 mi per hour) approx 1 1/2 hour drive to dinner theater 120 miles away. I was 5 mins away from destination. I paid 120.00 plus ins covered miles towed. No fires just whitish grey smoke from engine...I was shocked my new car was failing.

The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the instrument panel cluster delayed to display the gauges. The contact stated while driving approximately 30 MPH, the instrument cluster turned black. The contact called an unknown local dealer and was advised to take the vehicle in for a diagnostic test. The vehicle was not yet repaired. The manufacturer was informed of the failure and transferred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 23V744000(Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 58,000.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately at 65 MPH when a deer suddenly jumped out from the side of the road, causing the contact to hit the deer with the front driver side of the vehicle. The air bags did not deploy. The contact had received back injuries, but no medical attention had been sought. The contact stated they may need to seek medical assistance. A police report was filed. The vehicle was towed to the insurance company. The vehicle had not been diagnosed or repaired. The contact stated they believed the insurance was considering totaling the vehicle. The manufacturer was not informed of the failure. The failure mileage was 33,526.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, the contact was provided with error codes related to the failure. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the engine and turbocharger had failed due to oil circulation failure. The contact was informed that the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 88,000.

The contact's mother-in-law owns a 2024 Chevrolet Trax. The contact stated that while driving 8-10 MPH from a stop sign, the vehicle was T-boned by a truck driving 30-35 MPH. The contact stated that the front end of the vehicle sustained significant damage, but the air bags did not deploy. There was no warning light illuminated. The contact hit the head against the front driver's side door and the steering wheel. The contact sustained migraines. The Emergency services examined the contact but the contact did not seek medical assistance. The vehicle was towed to a tow lot and had not yet been evaluated by the insurance company; however, the contact stated that the vehicle could be totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

My engine Light came on said I loss power car felt like I couldn't get up to speed . when I took it to the dealership they said my wastegate is cracked and I need a new turbo assembly my car has 76k miles & of course warranty expired at 75K said it will cost $2600 to repair

My speaker are blown out. They make a rumble noise when I’m driving doesn’t matter my speed.

•The instrument cluster in front of the driver seat went all black. Wouldn't show lane assistance icon, rpms, speedometer, turn signals, warning lights, adaptive speed control. It would show when I clicked the auto stop on/off button if the auto start was turned on or off. Currently is still installed on vehicle. I'm going to the dealership tomorrow after work to see what they will do. •Safety of myself by not knowing what speed I'm going or if any warning lights turn on including the brake warning light or the tcs light. Safety of others is the same as safety for myself. •so far the problem is intermittent for me. It happened for the first time today after I left the store, then got home and restarted the engine and it still was a completely black instrument panel. Then I turned it off and disconnected the battery and reconnected it and the instrument panel currently is working again after that. •the component hasn't been inspected by anyone yet but I'm bringing it to the dealership after I get off work. •there were no warning lamps, messages, or other symptoms of the problems prior to the failure. I don't know if there were any when it first appeared because the instrument panel is the problem...

Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine light came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on it

The OEM Hankook Dynapro HP2 tires (size 225/60R17 99H, DOT 15MJF BU HA 2523) installed on a 2024 Chevrolet Trax developed premature tread wear and sidewall weakness well before half of their rated 65,000-mile life. At approximately 33,900 miles, one tire suffered a nail puncture in the sidewall and was confirmed irreparable by Discount Tire in Houston, TX. The shop also noted uneven tread wear consistent with early degradation. The condition creates an elevated risk of tire failure or blowout during regular driving. The tires have been properly maintained at recommended pressure, used under normal conditions, and never abused. No TPMS warnings or visual damage were noted before the incident. Hankook Tire America was contacted for warranty support but denied all coverage, citing an OEM exclusion despite earlier correspondence indicating potential incentive coverage. The company declined inspection or goodwill replacement. This outcome raises concerns about premature wear, sidewall durability, and the adequacy of manufacturer support for OEM-supplied tires. The affected tires remain available for inspection if requested by NHTSA.

While accelerating from a tertiary road (45mph) to a highway (60mph), the engine suddenly produced a loud rhythmic clacking sound that increased in frequency based on rpms. No warnings or check engine light was activated. No increase in temp or change to oil pressure was noted. The vehicle was driven approximately 6 miles with no change in the sound. Vehicle was parked and sat for 2 hours. Vehicle was restarted. Sound continued. Vehicle was driven for approximately .3 miles when a warning came across the dash and an alarm sounded. It indicated no oil and to immediately halt driving. Continued for an additional .3 miles to a safe pull off point and parked the car. The oil level was checked and the dipstick measurement indicated a full oil reservoir. The following day the vehicle was towed to IG Burton Chevrolet in Lewes DE. Due to scheduling the vehicle was not diagnosed for 1 week. Initially the diagnosis was a faulty oil pump. Upon further exploration metal components were found within the oil pump that fell into it from the engine. The service department determined that a full engine replacement was required and would covered under warranty.

The contact owns a 2024 Chevrolet Trax. The contact had received notification of NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that while driving at various speeds, the instrument panel was blank and failed to display the speedometer. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the battery was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

The contact owns a 2024 Chevrolet Trax. The contact stated while driving at various speeds, the passenger's side mirror blind spot detection system failed to operate. The message "Side Detection Temporarily Unavailable" was displayed. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, but the diagnostic information was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that it was an unknown failure. The approximate failure mileage was 29,953.

recall urgent dice q tiene q ser retirado y cambiarmelo por otro auto

Purchased the 2024 Trax in April 2024 and immediately received a critical engine and transmission notification the same day we took delivery. Returned the vehicle to the dealership and was told it was an faulty oil sensor issue, which they took care of. The car now has ~9,500 miles and the engine failed yesterday. While accelerating on the freeway, we heard a loud pop, saw smoke coming from the engine and tail pipe, the engine light and oil light came on, and a message on the dashboard said to turn off the engine immediately. The engine seized and began leaking all of the oil/fluid out onto the pavement. We had to pull onto the left shoulder of the freeway because the engine seized, which is extremely dangerous (the tow truck driver was nearly hit trying to load the vehicle onto the flatbed tow truck). The Trax had just been serviced at a local dealership for scheduled maintenance (oil and filter change, tire rotation and 27-point vehicle Inspection) on Friday, August 8th. The car was towed back to the same dealership, at which time we were informed that a rod was loose inside the engine and created a hole, which caused the engine to run on 2 cylinders and fail. The dealer claims the damage is unrelated to the recent oil change and confirmed that they did NOT inspect the engine during the scheduled maintenance appointment. We pay for OnStar and receive monthly vehicle health reports. Besides the critical engine and transmission notice we received when we first picked up the vehicle and a recall notice - which we had resolved - there have been no other messages or symptoms before yesterday's engine failure. The vehicle is still at the dealership and we are waiting to hear how this situation will be resolved.

I purchased the vehicle Oct. 19, 2023. I use the vehicle likely more than 99% of other owners. I drive for Amazon flex and had 54546 miles when I did my last oil change. I have changed the oil every 5000-7500 miles, including changing air filters regularly and spark plugs at 50,000. I also have always used higher quality oils from Mobil1 and ACDelco in the engine. This past weekend, a check engine light appeared and reduced power was noticed. The following day after restarting the car, the check engine light went away. It came back the following morning on the way to work, and went away after restarting in the afternoon. Code P0325 was the DTC for a knock sensor fault. During this time the MIL was illuminated, a slight metallic rattle sound was present at certain RPMs, but not loud or consistent. The same day after the last oil change and after delivering when going to moderatly accelerate to highway speeds, a sound characterized as a loud pop and bang occurred and smoke started flooding out of the engine. Reduced engine power and check engine lights appeared on the dash and the screens when black. I immediately braked and pulled to the side of the highway, where coolant and oil were flooding the side of the road. The vehicle is currently at the dealership where it was purchased, where I am expecting the “Total Engine Faliure” diagnosis.

The chrome trim reflects the sunlight directly into the drivers eyes anytime the sun is overhead. The sun visors are no help. This can cause temporary blindness. Suggest Chevrolet replace the chrome with a subdued color.

The dash design has a high gloss smooth painted surface with highly polished aluminum trim. The dash is at an angle that reflects light badly blinding the driver. Because the dash is at a similar angle on a large area, sometimes it’s impossible to position your hand to block all of the glare. It’s extremely dangerous when conditions are right. The polished aluminum should be overlaid with a semi gloss plastic trim and the paint needs coated with a clear matting agent to make them safe.

The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.

Complete Bluetooth failure. Apple CarPlay and Android Auto constantly disconnect. Has happened since driving off of the lot.

The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 MPH and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. The contact was then informed that the engine was on backorder, and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.

I was on the expressway and going the speed limit at 70mph and I get an engine light and a message that says Engine power is reduced. I had to quickly get over and was almost hit because it wasn’t wanting to stay at speed. I was unable to go over 55mph. It was very dangerous situation.I drove to the next exit and called dealership and made appt for the following Monday. I get the car home and we put the ODMI reader on it and it says air intake problems. My car is at 28,882 miles there is no reason the turbo has already gone out.

The instrument panel goes blank while driving.