2013 Chrysler 200 Complaint Log

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag unexpectedly deployed without the vehicle being in a crash. There was no warning light illuminated. Due to the failure, the passenger’s seat became inoperable and could not be adjusted or properly positioned. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the vehicle would not be repaired due to a previous repair completed under NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags). The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2013 Chrysler 200. The contact stated that upon entering the vehicle and closing the front driver's side door, the driver's side front seat headrest deployed inadvertently with the vehicle turned off. The dealer was notified of the failure and informed the contact that there would be a charge for the headrest replacement. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 108,000.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The vehicle was taken for the annual inspection, and DTC: P0420 associated with the catalytic converter was retrieved. The contact was informed that the catalytic converter needed to be replaced. The vehicle was taken to several independent mechanics who confirmed a failure with the catalytic converter. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was unknown.

The engine stalls abruptly while driving. At the time of this writing, it has luckily stopped when the car was at lower speeds like taking a turn, in a school pickup line, idling at the traffic light. The dashboard does not flash any warning lights and the engine just shuts off abruptly. We then switch the transmission back into parking, switch the A/C off and then start the car by turning the key as usual - it starts very fine and in the first go. This has been happening since last 2 months, upon servicing the car last month the service center noted that lower A/C freon levels were causing massive strain on the A/C compressor forwarding an excessive load to the engine causing stalling to occur. However, even after restoring the freon levels the engine stalling issue still persist. A second round of extensive day-long diagnostics run by the same service station this month did not reveal any problem or root causes and we were left with no resolution. This creates a critical safety hazard for our family and general public.

The passenger side headrest deployed

I own a 2013 Chrysler 200. While parked at a gas station the front driver’s headrest deployed without warning. I contacted a dealer where I was informed that the headrest needed to be replaced out of pocket. I was informed that the vehicle no longer qualified to be serviced under the recall. Mileage was around 135,000 when this occurred.

The contact owns a 2013 Chrysler 200. The contact stated that while driving 35 MPH, the front driver's side headrest deployed, and there was no impact to the vehicle. The contact stated that the headrest struck the back of her head, but there was no injury sustained. The vehicle was taken to an independent mechanic, where the contact was informed that the headrest needed to be replaced. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

Adjusting the headrest up some and the headrest popped out and want go back in i know that it pops out durning a collision so im wondering why is it popped out now the airbag light is on

Drivers seat headrest popped open and cannot be reset. This thankfully occurred while the vehicle was stopped.

Headrest exploded while my wife was driving home yesterday. It is definitely broke.

Active Headrest system deployed without collision on the passenger side. Could have impacted passenger and caused serious head injury. Vehicle was taken to dealer and directed me to Chryslers customer hotline. They were reluctant to do anything and were trying to put the blame on me. They said they would call back in the next 2-3 business days to examine the vehicle after much back and forth. There were no warning signs that the headrest would deploy and no prior notice from the manufacture.

Several times now while a heavy down pour is going on my wipers have either been choppy or completely stopped. This is an absolute problem and the motor has been tested as well as fuse. The next component would be the computer and I can not nor will I spend more money on this car. This is a safety issue I have seen in multiple chrysler 200 forums online.

Both front headrests popped open while driving. No collision or hard breaking involved. 2 separate occasions, passenger side first then drivers side.

I started having the oil pressure warning light come on same day after an oil change. It was a 3-hour drive, and the light will come on while my foot is on the break. Oil level was in the safe marker. Then I started feeling rumbling like I was driving a stick shift car. One major incident I was waiting for my turn at a light and when it turned green, the car was stalling but went. All of sudden it stopped and cut off and wouldn't crank back up. When it did the light was red and cars were going around me. It was running hot but started back up for me to drive home. But it I stopped it shuts off. The inside lights do a weird thing like comes on randomly while driving and it's scary at night. Also, if using the left turn signal the lights comes on. But when the car is off the radio and other controls go bright then dim. When put on a code reader many codes come up P0506, P0137, P0171, P0131, P0302

The driver side head rest popped out and is unable to be reset.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at 35 MPH, the front driver’s and front passenger’s side headrests deployed without warning. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was taken to a dealer where the contact was informed that the headrest needed to be replaced out of pocket. The contact was informed that the vehicle no longer qualified to be serviced under the recall. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 97,000.

without any warning the car stopped on a busy highway transmission fluid all over the place

There is no wrecks associated with this vehicle

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off the contact heard a loud explosion coming from the vehicle. The contact noticed that the front passenger's side headrest had exploded and separated with no warning light illuminated. No injuries were sustained. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Restraint Control failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Headrest popped out Radio goes blank or completely then comes back on Throttle body light comes on and stalks car after being replaced 2 times Gas cap light comes on after being replaced 4 times

While driving, the safety mechanism on my driver's seat headrest malfunctioned and launched forward. I was distracted for a minute after while I tried to figure out what just happened. At first I thought someone rear ended me until I saw there was no one behind me. I saw what happened to the headrest after I pulled into a gas station. I didn't take it to a mechanic because they would've wanted over $700 to replace it, which I can't afford. I replaced it myself with a headrest I bought on EBay. I still have the malfunctioned headrest because I'm not sure at this point what to do with it. There was no prior warning of any kind.

Car shuts down suddenly while driving causing the wheel to lock up and breaks unable to be pressed.

The car randomly stalls while I am driving it. I lose all power to the car and the RPM's go to zero. I have to jiggle the fuse box and turn the key to the on position until I hear the fuel pump kick on, then I can start the car. I can tell when the car will stall on me when the RPM's fluctuate and the car stutters. My safety is put at risk to me and to other people because my car loses power while I am driving it. I lost power to the car four times this morning alone and almost got smashed by a 5th wheel truck. I have lost power on the freeway while my children were in the car with me. My husband is a mechanic and he thinks it is the fuse box that needs to be replaced.

3 months ago my passanger head rest popped open. Tried to close but couldnt. Today my driver seat head rest popped open as I was driving

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn, and the vehicle lost motive power. The contact stated that while the vehicle was parked, the vehicle was started, and the air bag warning light was illuminated. In addition, the contact stated that the horn failed to function as intended. The contact later noticed that the driver's and passenger's headrest air bags had deployed unintendedly. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,879.

Broken active head restraint while placing the passenger seat in a slight reclining position. It broke the rod and plastic in the head rest so that it separates (no support for the head). Meaning there is a chance of possible injury to the head and neck of the passenger in the event of an accident.

I was driving home and while stopped at a light, the passenger headrest popped off its frame without being triggered by a collision or other event. Researching online, it seems this is the same issue that many others have had with the Active Head Restraint deploying randomly due to a failed piece of plastic used in the design.

The engine stalls without warning. The car is available for inspection upon request. There are no warning lamp messages or other symptoms before the engine stalls.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver's side headrest air bags were deployed unintendedly. The contact stated that the passenger’s side headrest air bag had deployed independently before the other failure. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 36,000.

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the driver’s side rear headrest air bags exploded causing the driver to get whiplash. The vehicle was taken to the mechanic where it was diagnosed with having a manufacturer defect; however, the vehicle was not included in any recalls. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 85,000.

Engine shuts off then restarts after you put it in park been doing it for over a year been to many mechanics but it never reads a code , head rest deployed on passenger side and will not stay when pushed back in

Car keeps stalling stops suddenly can crash or accident in freeway specially took it dealer several times cant find issue not safe to drive almost got hit in freeway when stall suddenly date when it happens almost every time i drive it or every other day have bought different oarts also n continues stalling

The airbag is malfunctioning with the warning sensor going on and off

Coming to a stop at a red light or stop sign card jerks starters then shuts down. Almost got in an accident two or three times because of this safety situation I am having with the drivetrain and the engine stall. This happens all the time from the time I purchased the vehicle.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.

The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.

The contact's fiancé owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off, his fiancé heard a loud explosion coming from the vehicle. The contact's fiancé looked inside the vehicle and discovered that the front passenger's side headrest had exploded and separated. The front passenger's side headrest air bag had been deployed. The vehicle was taken to the dealer, where it was determined that the front passenger's side headrest needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 23-027-20 (Active Head Restraint X84 Warranty Extension); however, the vehicle was not covered under the TSB. The failure mileage was approximately 84,000.

Multiple issues, passenger window is a very common issue, looked on YouTube and found many videos for it was able to jump with direct power to the pigtail using wires and a battery and was able to roll it up but no explanation for why it ends up having this issue, heater core also a consistent issue, it is obvious with passenger side goes cold and 95% of the fix is a new heater core. Headrests popping, had the safety recall done 02chz28 (Recall S61) and never was mentioned or brought up by local dealer, both seatbelts are not functioning properly, passenger side is the worst, locks up and both are running along the plastic causing it to become deformed and wearing on the edges of the belts. Vehicle has obvious replacements on the front but no accident history. Hood is a different vin number and grill is not original from factory. I found the original photo of the car's first sale post. Odd malfunction is washer fluid can run out with no indicator being triggered for low fluid.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, a fuel odor was detected while driving after refueling the vehicle. The check engine and several unknown warning lights were illuminated. The vehicle was coasted to the side of the roadway. The contact was able to restart the vehicle. The contact diagnosed the vehicle and retrieved DTC Codes: P0736 and P0456; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V043000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 160,000.

Car stalls randomly mostly at slow speed or idle but also upon acceleration and its throwing no codes

While driving, my driver seat headrest deployed. There was no collision to activate the headrest to deploy. It did so spontaneously. This could have caused a major accident due to me being startled. I am concerned for my daughter’s safety and mine. There were no recalls for the headrests reported in my vehicle. There was no indication that the headrests in my vehicle would be an issue. I will be taking the vehicle to CarMax, where I purchased it and to the Chrysler dealership to seek a solution

The contact owns a 2013 Chrysler 200. The contact stated that while driving at various highway speeds, the check engine warning light illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The contact indicated that the RPM was elevated before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the Evaporator System Integrity Module was faulty and needed to be replaced. The part was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.

I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on NHTSA and Carfax. Could you please check on this for me See attached service record from the dealer for the recalls that were completed.

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.

The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.

When my son was adjusting the seat to his height and reach, the headrest (commonly known as an AHR from my research) popped open. I was not hurt but could have been if I wasn't leaning forward at the time. I understand Fiat Chrysler is under a class action lawsuit for this very defect, yet my car is not part of the recall. Does this mean they are not liable? Do I have to join the class action lawsuit to get them to repair my headrest at no cost to me? I can take photos but I'm using an i-phone and my computer does not recognize the file extension. Thank you for your guidance in this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 Chrysler 200. The contact stated the vehicle was parked at a Walmart, upon entering the vehicle, the contact noticed the front passenger’s side headrest had inadvertently deployed. The contact took the vehicle to an independent mechanic and the contact was informed that the failure was associated with NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags). The vehicle was not repaired. The contact called the local dealer and was informed that the previous owner had the recall repair performed March 12, 2013. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 57,429.

The driver head rest deployed while sitting and turned off. The safety pin sheared off.

I was parked in a parking lot backing out of a space. I was too close to the right curb so I put the car in drive to go forward to straighten out the tires. The gas accelerated abruptly and would not stop when I pressed the brake. The car jumped the curb/sidewalk and plowed into the parked car in front of me. The gas continued to accelerate pushing the vehicle in front of me about 5 feet back. The car did not stop until I jammed it into park. My bumper was ripped off when backing up was caught in the grill of the vehicle it collided with. I had both feet on the brake pad trying to stop the car and it would not stop. A very frightening experience. I have read several posts on this acceleration problem and believe there should be a recall. Not a good experience to remember Chrysler by.

For the past three months my car shuts off while driving for no reason without warning. Some times even when I am at a stop waiting for light to change while trying to accelerate to go it just shuts off and have to wait for some time to try to start it again. This problem started around May of 2023 and I have not found a solution. Replaced fuel pump based on a article I read on line, but problem continued as of today 11-23-2024