2016 Chrysler 200

I am reporting multiple safety-related issues involving my 2016 Chrysler 200 S. On 02/06/2024, after an oil change at a dealership, the underbody skid plate bolts were not reinstalled. While driving, the skid plate fell and I lost control of the vehicle, creating a serious safety hazard. No warning indicators were present prior to this failure. The issue was identified immediately after leaving the dealership and is not properly documented in service records. In July 2022, following a battery replacement by the same dealership, the vehicle repeatedly lost power and stalled, leaving me stranded multiple times. I paid for diagnostic testing, but there is no documentation confirming proper diagnosis or repair. I was later advised incorrect hardware had been installed. On 02/27/2026, I was told the check engine light was on and diagnostic codes were cleared without repair. There is no documentation of the codes or repairs performed. I was also informed on 11/19/2022 that parts were ordered for a safety recall. From that date until 02/27/2026, I was repeatedly told parts were unavailable. I scheduled repair and dropped off the vehicle on 03/13/2026. I received notice that repair had begun, but later discovered the vehicle had not been serviced at all. No explanation was provided. Additionally, service records are inaccurate. A vehicle history report shows service on 03/17/2026 at a dealership I have never visited. The vehicle was not serviced anywhere on that date. These issues involve loss of control, repeated stalling, improper repairs, failure to complete a recall, and inaccurate reporting. Documentation is incomplete or missing. Supporting documents are available.

While driving, my 2016 Chrysler 200 (3.6L V6) experienced a sudden and complete electrical failure. All systems shut down simultaneously, including the dashboard, engine, power steering assist, and electrical accessories. The vehicle coasted to a stop and would not restart—no crank, no dash lights, no response. After allowing the vehicle to cool for approximately 30–45 minutes, electrical power returned and the vehicle restarted normally. This failure mode is identical to the Power Distribution Center (PDC) connector defect that resulted in a recall for the 2015 Chrysler 200. My vehicle is the same platform with the same component architecture, yet no recall exists for the 2016 model year. This is a serious safety defect that creates a risk of crash, loss of steering assist, and loss of vehicle control while driving.

During acceleration, thick white smoke began to come out tail pipe. Car instantly turns off in the middle of the street in rush hour traffic while I had my 4 year old daughter in the car. Police threatened to impound car if not moved immediately. Had to pay a hefty tow fee twice to get the car to the dealership. Somehow oil and coolant had mixed together in the engine. Dealer said I’ll need a completely new engine. I’ll have to pay 1600 to get a diagnosis of the “exact” problem once they tear down the engine. At that point warranty company will come out to see IF they can help. I was quoted a possible 12,000 job. I’ve had this car for 7 months and had done all routine work since. I’m so hurt smh

Service airbag system My car doesn’t start

The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The contact stated that the vehicle was jerking erratically. There was a strong fuel odor inside the vehicle. The contact also noticed the strong fuel odor on the exterior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the contact was informed that the engine might need to be replaced. The contact stated that an oil change was performed, and coolant was added to the coolant reservoir however, the failure reoccurred. The contact stated that the vehicle was taken to an independent mechanic several times, however the failure persisted. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

My airbag sensor has randomly come on and off for about 2 years, it sense cut off and stayed off up until recently in early 2025 the “service passenger airbag” sensor comes on and stays on which affects the ability to pass a state inspection in Virginia.

UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator turned out and so many more signs, so then I tried to turn my car off again and it was stuck in drive and would not turn off, I wasn’t able to move the gears it was locked on drive but not moving so I had to disconnect my battery and then it started moving again, not safely but I made it home. Please what do I do

Vehicle has 46,000 miles on odometer. A year ago the "Service Airbag System" light would intermittently illuminate. It is now staying lit all the time. I was speaking with an acquaintance as they had the same vehicle. Theirs caught on fire under the seat in the electrical connection box for the airbag. I took it to a few of our local mechanics and they say it is a substantial safety issue as they pulled the codes B0028-13 and B0020-13. Right side and left side seat deployment squib circuit open. The airbags will not deploy upon impact. The consensus from the mechanics was that Chrysler has known this is a common problem in these vehicles and needs to address the repair. After calling Chrysler and finding out they do know this is a problem in design it will still cost $4000.00 to repair as it's not covered under warranty. This vehicle is unsafe and it makes me wonder how many people are driving these vehicles not knowing the potential danger. It will be going to the dealership when one of them can "fit me in".

My engine filter housing is leaking oil.

I took my car to Carman Dodge Chrylser Dealer located 196 s Dupont hwy , new castle de, 19720. My car was scheduled for a recall repair u90 and power train software update. I took my car in 4-10-25 and it stayed overnight until 4-11-25. When receiving my car I was presented with new issues that caused a no bus code and radio died. My car had no internal issues prior to taking my car to the dealer for recall repairs. I have all the documentation and employees names for the service department. I was told by my advisor Lance Grey and supervisor Joseph Troboletti that there is nothing else they can do. Other than these new problems that occurred just so happened to be coincidental. And in order to get things replace I would have to wait until July and I may be eligible for a small discount on the parts. So that means I would have to wait 3 months to get repairs and drive a car with my children with no working windows , radio and etc.

The contact owns a 2016 Chrysler 200. The contact stated while driving approximately 35 MPH, the instrument cluster flickered, and the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The failure reoccurred and the vehicle was no longer drivable. The contact had not taken the vehicle to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V470000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

I have two Chrysler vehicles of the same timeframe. This 200 C and a 2017 Pacifica. Both of them have the 3.6 L Penta star V6. Both of them have had the same problem. Where the oil filter goes it is a plastic housing that goes to a metal oil cooler assembly. That housing becomes dry and brittle due to heat and cracks causing significant oil leaks. The van had to be repaired by the dealer at the cost of almost $1100. My 200 C started smoking real bad and actually had a small fire start on the back side of the engine that I was thankfully able to put out real quick. This is a known problem and from what I understand Chrysler has re-engineered these parts. This has been happening to a lot of these vehicles. I believe Chrysler should be forced to repair these vehicles via recall. This is ridiculous. I’m looking at close to the same amount to get this fixed and that assuming the small fire didn’t do any damage.

The transmission jumped into neutral while going 65mph also indicating “service park brake” and “service transmission”. The vehicle slowing down almost caused another vehicle to rear end me as I was looking for a safe place to try and pull over. No one has inspected properly these vehicles despite numerous customer complaints of the same nature. The car had no lights on but afterwards the power train light came on.

The contact owned a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the contact was made aware by another driver that flames were emanating from underneath the vehicle, prompting her to pull to the shoulder of the roadway. Upon exiting the vehicle became completely engulfed in flames. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was unknown.

Unknown

The contact owns a 2016 Chrysler 200. The contact stated while driving at approximately 25 MPH, the front passenger's side tire detached. No warning light was illuminated. The vehicle was towed back to the place of residence. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

The contact owns a 2016 Chrysler 200. The contact stated that the air bag warning light was illuminated, and the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure might be a factory defect; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.

The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the power steering seized, and the vehicle lost motive power. The contact stated that the failure had occurred three times within three days. The contact stated that the failure occurred while driving on a major highway. The contact was almost involved in an accident due to the failure. The vehicle was towed to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the vehicle was scheduled to be towed to the dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

My air bag light has been flickering on and off for quite some time now. I’ve taken it to a professional mechanic as well as Gerber and they have both fixed the issue by unplugging and replugging the harness underneath the passenger seat. I was told this issue with this type of Chrysler has been brought by the shop numerous times and I may have missed a recall repair on this vehicle. I have repeated this method numerous of times but at this point it is an inconvenience and safety issue. How am I able to receive a recall notice to get this issue fixed? I can be contacted via email [XXX] . Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)