2016 Chrysler 200 Complaint Log

I am reporting multiple safety-related issues involving my 2016 Chrysler 200 S. On 02/06/2024, after an oil change at a dealership, the underbody skid plate bolts were not reinstalled. While driving, the skid plate fell and I lost control of the vehicle, creating a serious safety hazard. No warning indicators were present prior to this failure. The issue was identified immediately after leaving the dealership and is not properly documented in service records. In July 2022, following a battery replacement by the same dealership, the vehicle repeatedly lost power and stalled, leaving me stranded multiple times. I paid for diagnostic testing, but there is no documentation confirming proper diagnosis or repair. I was later advised incorrect hardware had been installed. On 02/27/2026, I was told the check engine light was on and diagnostic codes were cleared without repair. There is no documentation of the codes or repairs performed. I was also informed on 11/19/2022 that parts were ordered for a safety recall. From that date until 02/27/2026, I was repeatedly told parts were unavailable. I scheduled repair and dropped off the vehicle on 03/13/2026. I received notice that repair had begun, but later discovered the vehicle had not been serviced at all. No explanation was provided. Additionally, service records are inaccurate. A vehicle history report shows service on 03/17/2026 at a dealership I have never visited. The vehicle was not serviced anywhere on that date. These issues involve loss of control, repeated stalling, improper repairs, failure to complete a recall, and inaccurate reporting. Documentation is incomplete or missing. Supporting documents are available.

While driving, my 2016 Chrysler 200 (3.6L V6) experienced a sudden and complete electrical failure. All systems shut down simultaneously, including the dashboard, engine, power steering assist, and electrical accessories. The vehicle coasted to a stop and would not restart—no crank, no dash lights, no response. After allowing the vehicle to cool for approximately 30–45 minutes, electrical power returned and the vehicle restarted normally. This failure mode is identical to the Power Distribution Center (PDC) connector defect that resulted in a recall for the 2015 Chrysler 200. My vehicle is the same platform with the same component architecture, yet no recall exists for the 2016 model year. This is a serious safety defect that creates a risk of crash, loss of steering assist, and loss of vehicle control while driving.

During acceleration, thick white smoke began to come out tail pipe. Car instantly turns off in the middle of the street in rush hour traffic while I had my 4 year old daughter in the car. Police threatened to impound car if not moved immediately. Had to pay a hefty tow fee twice to get the car to the dealership. Somehow oil and coolant had mixed together in the engine. Dealer said I’ll need a completely new engine. I’ll have to pay 1600 to get a diagnosis of the “exact” problem once they tear down the engine. At that point warranty company will come out to see IF they can help. I was quoted a possible 12,000 job. I’ve had this car for 7 months and had done all routine work since. I’m so hurt smh

Service airbag system My car doesn’t start

The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The contact stated that the vehicle was jerking erratically. There was a strong fuel odor inside the vehicle. The contact also noticed the strong fuel odor on the exterior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the contact was informed that the engine might need to be replaced. The contact stated that an oil change was performed, and coolant was added to the coolant reservoir however, the failure reoccurred. The contact stated that the vehicle was taken to an independent mechanic several times, however the failure persisted. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

My airbag sensor has randomly come on and off for about 2 years, it sense cut off and stayed off up until recently in early 2025 the “service passenger airbag” sensor comes on and stays on which affects the ability to pass a state inspection in Virginia.

UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator turned out and so many more signs, so then I tried to turn my car off again and it was stuck in drive and would not turn off, I wasn’t able to move the gears it was locked on drive but not moving so I had to disconnect my battery and then it started moving again, not safely but I made it home. Please what do I do

Vehicle has 46,000 miles on odometer. A year ago the "Service Airbag System" light would intermittently illuminate. It is now staying lit all the time. I was speaking with an acquaintance as they had the same vehicle. Theirs caught on fire under the seat in the electrical connection box for the airbag. I took it to a few of our local mechanics and they say it is a substantial safety issue as they pulled the codes B0028-13 and B0020-13. Right side and left side seat deployment squib circuit open. The airbags will not deploy upon impact. The consensus from the mechanics was that Chrysler has known this is a common problem in these vehicles and needs to address the repair. After calling Chrysler and finding out they do know this is a problem in design it will still cost $4000.00 to repair as it's not covered under warranty. This vehicle is unsafe and it makes me wonder how many people are driving these vehicles not knowing the potential danger. It will be going to the dealership when one of them can "fit me in".

My engine filter housing is leaking oil.

I took my car to Carman Dodge Chrylser Dealer located 196 s Dupont hwy , new castle de, 19720. My car was scheduled for a recall repair u90 and power train software update. I took my car in 4-10-25 and it stayed overnight until 4-11-25. When receiving my car I was presented with new issues that caused a no bus code and radio died. My car had no internal issues prior to taking my car to the dealer for recall repairs. I have all the documentation and employees names for the service department. I was told by my advisor Lance Grey and supervisor Joseph Troboletti that there is nothing else they can do. Other than these new problems that occurred just so happened to be coincidental. And in order to get things replace I would have to wait until July and I may be eligible for a small discount on the parts. So that means I would have to wait 3 months to get repairs and drive a car with my children with no working windows , radio and etc.

The contact owns a 2016 Chrysler 200. The contact stated while driving approximately 35 MPH, the instrument cluster flickered, and the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The failure reoccurred and the vehicle was no longer drivable. The contact had not taken the vehicle to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V470000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

I have two Chrysler vehicles of the same timeframe. This 200 C and a 2017 Pacifica. Both of them have the 3.6 L Penta star V6. Both of them have had the same problem. Where the oil filter goes it is a plastic housing that goes to a metal oil cooler assembly. That housing becomes dry and brittle due to heat and cracks causing significant oil leaks. The van had to be repaired by the dealer at the cost of almost $1100. My 200 C started smoking real bad and actually had a small fire start on the back side of the engine that I was thankfully able to put out real quick. This is a known problem and from what I understand Chrysler has re-engineered these parts. This has been happening to a lot of these vehicles. I believe Chrysler should be forced to repair these vehicles via recall. This is ridiculous. I’m looking at close to the same amount to get this fixed and that assuming the small fire didn’t do any damage.

The transmission jumped into neutral while going 65mph also indicating “service park brake” and “service transmission”. The vehicle slowing down almost caused another vehicle to rear end me as I was looking for a safe place to try and pull over. No one has inspected properly these vehicles despite numerous customer complaints of the same nature. The car had no lights on but afterwards the power train light came on.

The contact owned a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the contact was made aware by another driver that flames were emanating from underneath the vehicle, prompting her to pull to the shoulder of the roadway. Upon exiting the vehicle became completely engulfed in flames. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was unknown.

Unknown

The contact owns a 2016 Chrysler 200. The contact stated while driving at approximately 25 MPH, the front passenger's side tire detached. No warning light was illuminated. The vehicle was towed back to the place of residence. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

The contact owns a 2016 Chrysler 200. The contact stated that the air bag warning light was illuminated, and the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure might be a factory defect; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.

The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the power steering seized, and the vehicle lost motive power. The contact stated that the failure had occurred three times within three days. The contact stated that the failure occurred while driving on a major highway. The contact was almost involved in an accident due to the failure. The vehicle was towed to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the vehicle was scheduled to be towed to the dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

My air bag light has been flickering on and off for quite some time now. I’ve taken it to a professional mechanic as well as Gerber and they have both fixed the issue by unplugging and replugging the harness underneath the passenger seat. I was told this issue with this type of Chrysler has been brought by the shop numerous times and I may have missed a recall repair on this vehicle. I have repeated this method numerous of times but at this point it is an inconvenience and safety issue. How am I able to receive a recall notice to get this issue fixed? I can be contacted via email [XXX] . Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbag Service light keeps coming on. There has been no accidents to this vehicle. There was a airbag safety recall on Chrysler 2016, but when I contacted Chrysler, they said my vehicle fell out of the date range that they assigned the recall to it was manufactured before a certain date reference number 90517639. Chrysler should be responsible to ensure that buyers are safe in their vehicles and they need to help get this issue corrected

was driving and pulling in next to garage heard a loud pop and brake pedal when hard and could not stop the car and hit the side of the garage . safty issue is if i was at a higher speed and light turns red would not have been able to stop the car and would have hit another car or person , there was no warning lights on till after the pop when the red brake light came on, and said service eltric brakes it has been looked at by me and it has the same iisues that the dodge dart had for the recall r63 with the brake booster geting oil in it from the vacuum tube assembly have called chrysler and they said it is not and issue but it is a safty issue

The car will not shift into park. Have had the problem “fixed” twice and still continues to happen. It will say “ Vehicle Not in Park Engage Park Brake to Prevent Rolling”

The contact owns a 2016 Chrysler 200. The contact stated while driving at various speeds, the vehicle inadvertently shut off. During the failure the power steering and power brakes became inoperable. While attempting to restart the vehicle, the message "Waiting to Restart" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.

The car originally would not start after several try's with the push start it started. However, the shift signal came up on the dashboard and the emergency brake light automatically came on, Once I pressed the brake it went off but none of the gear shift lights came on. Therefore, I was unable to drive or reverse the car it would not allow me to move forward or backward. The emergency brake light kept coming on when I pressed the gas. Also a message on the dash read emergency brake engaged for safety drive precautions.

I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.

On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response? With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler?

U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE

The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed and slowing down, the vehicle suddenly jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but did not assist. The failure mileage was 135,000.

The car wouldn’t start open the hood closed it and then the car starts

Throttle- My car just shut off and won't turn back on I had a computer update last week and then a week later i shut the car off like normal and tried to turn it back on and it wouldn't do nothing. The Dealership did a pcm update of service bulletin 18-020-17 on 6-1-23. I had drove for 2.5hrs without any warning lights or anything suggesting a problem.

B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.

2 weeks ago on approximately May 14th I was backing out of my drive way and my brake pedal was hard and I was barely able to stop my car. It takes approximately 3 to 4 car lengths to fully stop at 10 mph. I replaced the brakes and bled the brakes properly but I have come to the conclusion that the brake booster has gone bad. My safety and others is at risk due to the length of time it takes to stop and the lack of stopping power. I am unable to take it to a dealer as it doesn't run at the present time. The abs and park brake lights were on and the dash says to service electronic braking system. I am trying to get this fixed asap as I need transportation to and from work and I am not trying to put my wife or son in any danger.

While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart

My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.

Car shuts off while idle

The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.

Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.

My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected

I was unable to stop fast enough and went through a red light and t boned another car. My airbags failed to go off. Everyone, including the police officer was shocked that they did not deploy.

I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.

Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.

I HAVE BEEN SMELLING OIL AN ANTIFREEZE INSIDE MY CAR FOR ABOUT 1 YEAR. I AM NOT SURE IF THE OIL WILL START A FIRE, OR IF THE SMELL COULD HARM ME. I GOOGLED THE ISSUE AND FOUND THAT THERE SEEMS TO MBE A PROBLEM WITH THE OIL FILLER, COOLER UNIT. I WAS ABLE TO SHINE A FLASHLIGHT DOWN AT THE BASE OF OIL COOLER AND COULD SEE ANTIFREEZE STANDING ON ONE SIDE AND OIL STANDING ON THE OTHER SIDE. i DON'T SEE ANY OIL ON GROUND BUT I SMELL IT STRONGLY AND I HAVE TO ADD BOTH OIL AND ANTIFREEZE EVERY 2 WEEKS i WORK ON MY OWN CAR. THERE ARE NO LIGHTS NOR CODES IT SEEMS TO BE A BIG PROBLEM ON YOUTUBE AND THE CHRYSLER 200 FORUM

Driving and the car just completely shuts off and/or malfunctions. It’s been when I’m slowing down to make a turn. The computer system/car shuts off and it’s impossible to get it turned back on for 1-4 minutes. Very dangerous and almost gotten into an accident twice now.

I have to start my car and let it run for 20 minutes at least at a time to get the temperature gauge to have 4 or 5 notches, before I can take off or it will immediately die.. no matter the temperature outside I can't just ever get in it and go or it will just shut off. It's like I quit giving it the gas. It starts back up usually after 2 tries. It acts like I'm not giving it gas, just stops..

About 2 weeks ago , my car began malfunctioning and randomly shutting off while driving. The car gives no indication that there is an issue before hand which is dangerous. It has happened to me while entering the freeway and while on regular streets. In addition, when this happens, my gearshift somehow gets stuck which makes me unable to move the car. Sometimes I cannot turn the car off, it would get stuck running. The shift would malfunction illuminating other shifts even though it is stuck. This issue has happened to me again in the wee hours of this morning at 3am on a dark road. I feared for me life… I see that this is an ongoing issue in many complaints that I see but there has been no resolve from the manufacturer. Please help.

Airbag light has came on with dealership replacing the wiring harness under the seat twice. The light is now on for a third time. After online forum research, I learned that wiggling the wiring connections can get the connection back and airbag light to go away. It worked. Numerous complaints of loose wiring. Purchased the vehicle brand new currently with 125k miles. First repair was free. Second was out of warranty and I had to pay for parts.

My car has shut off several times after starting. I have had to turn the car on and then turn it back on. The car has shut off on me a few times while driving. I just purchased this car as used in August of this year (2021). I am afraid this issue could happen while on the highway while cars are going at a high rate of speed. This most recent incident was today as I was going off to work.

The Chrysler 200's engine keeps suddenly shutting off while driving, mainly while making turns on streets and freeway on/off ramps. There are no warning lights, sounds, or visual cues to indicate any sort of problem. Sometimes the vehicle may just stall, most other times it just turns off and asks that I switch the shifter to park to then turn the vehicle back on. This issue is very concerning as it’s dangerous for the vehicle to shut down in traffic and could prove fatal.