2018 Chrysler 300 Complaint Log

Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

The Uconnect 3.4 screen is delaminating, causing the screen to have “Phantom Touches.” Infotainment will call 911 and will change Important safety features that “Stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.

https://www.nhtsa.gov/?nhtsaId=11535069

The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.

Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, Please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, especially during backing, and buttons will randomly be pushed. Chrysler, recall this issue. Thank you.

My vehicle only has 29k miles on it and just failed safety inspection because the Rear Drive Shaft Bearing is broken.

There was a recall on this vehicle in 2018 for a Powertrain Control Module or PCM. The problem has arisen again. How do I correct this issue

The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.

There’s been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn’t work at all

Malfunction of display LCD screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. LCD screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly jumps between screen settings.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Touch screen is malfunctioning EVERYTHING. My climate can't be controlled-- have the heat on in the morning for example then come out from work and it's 100 degrees and i can't change it so ride home with heat blowing in 100 degree heat. Back up camera not operating sometimes, its scrolling thru the contacts and calling people randomly. Stops GPS randomly. It's very distracting and dangerous!

Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I have been encouraged to file a concern with your group and to ask for a recall for this reason. My vehicle has 85,000 miles on it at the present time.

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The touchscreen that controls the heating, defrost, radio, and various items cycles from one screen to the next is turning on and off each selected item rapidly. For example: one minute the defrost will be on, the next the radio will appear, then the phone, next other items. As it does this, it shuts items off like the heat and defrost. I believe that to be dangerous as the windshield will fog over impairing vision and it is generally distracting my concentration from the road. I have been online and there are numerous complaint and forums about this dangerous issue that should be addressed by the manufacturer.

THE COMPUTER ISSUE HAS BEEN ON GOING FOR A WHILE. THE COMPUTER SCREEN JUMPS AROUND ON ITS OWN CHANGES AIR AND HEAT SETTINGS, RADIO SETTINGS, BLANKS OUT ON THE REAR VIEW SITE WHILE IN USE. TRANSMISSION SKIPS ON TAKE OFF AND BUMPS WHEN CHANGING GEARS PARTICULARLY REVERSE AND PARK...... RECENTLY, LAST WEEK, THE CAR CUT OFF IN THE MIDDLE OF TURNING INTO A DRIVE WAY NO WARNING LIGHT OR SIGN OF DISTRESS. I ATTEMPTED TO START IT AND IT JUST CLICKED LIKE IT WAS OUT OF GAS BUT WASNT. THE (P) FOR PARKING KEPT BLINKING BECAUSE IT WOULD NOT GO IN PARK COMPLETELY SO IT NEVER STARTED . I HAD TO USE THE PARKING BRAKE TO PREVENT IT FROM ROLLING. I TOWED IT TO A AUTO REPAIR SHOP AND IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL FAULT WITH THE FUEL TANK. SO ALMOST 1,OOO$ LATER IT WAS REPLACED AND ITS RUNNING HOWEVER THE TRANSMISSION IS NOT QUITE RIGHT. IM CONCERNED ABOUT THE FUEL PUMP ISSUE BECAUSE IT WAS SUDDEN WITH NO TYPE OF WARNING LIGHT ETC. THERES BEEN NO "PARK OUTSIDE RECALL' FOR THIS VIN# AND I WOULD LIKE TO KNOW WHAT I SHOULD TO DO TO SOMEWHAT ENSURE MY SAFETY . THANK YOU FOR YOUR CONSIDERATION DURING THIS DIFFICULT TIME. I HOPE TO HEAR BACK WITH A SOLUTION OR ADVICE.

The Power monitoring sensor system failed.

There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

The trunk keeps opening on its own and it happens even while driving sometimes. I had the car for a year now and it has happened sporadically approximately 10 times since I bought it. I had the key fob replaced and the wiring looked at and was told there should be a recall because the electrical wiring is exposed and gets wet with rain. Corrosion sets in and the wires need replaced. I looked up other complaints and this is common for 2018 Chrysler 300. Please help. This should be recalled. Its dangerous esp when driving. I came out to my car after parking one day and my trunk was open despite the car being locked.

My 2018 Chrysler 300 u connect radio screen is delaminating getting bubbles. It’s causing it to press random buttons uncontrollably which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. It’s very distracting, climate controls turn on and off on their own, it’s makes phone calls on its own. The backup camera isn’t working right, The car is available for inspection. The safety of me and others is put at risk because it’s very distracting and unsafe to drive like this. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio & It could easily cause a car accident. I have taken it to a Chrysler dealership where they told me I will have to buy a new one and it’s not covered under warranty. I personally am struggling financially and can’t afford it. I first noticed this a few months ago when the screen started getting big bubbles.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

So my radio is delaminating. This is a major safety issue as it’s distracting for the driver. It will ghost tap in random locations causing gps not to work properly which can result in a crash. A/c gets turned on automatically and will turn the heat on full blast which could caused issues on a hot day such as heat stroke or something similar, this is also a big distraction while driving having to turn constantly turn the a/c back off, turn the radio back off, fix the gps, ect. This is a common problem on this veh as there are tons of forum posts about it. Please force Chrysler to put out a recall for this issue.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.8

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). My fuel gage is now not operating correctly. I have filled the tank up over 3 times and it only shows 3/4 of a tank.

Our Chrysler 300 (2018) has the delamination issue reported numerous times on the Chrysler forum. Our car only has 35,000 miles on it. The delamination issue is definitely a safety issue. The radio station keeps rapidly changing making it useless. The safety part of the issue is that the heat/cool also stops working in the car and switches rapidly from one to the other. The Nav option doesn't work because the screen keeps changing. We talked to a few different repair places and they said they have seen this numerous times with the Chrysler 300. Chrysler needs to fix this.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

The vehicle's LCD screen has become de-laminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication which is required in Michigan. This is a safety hazard as it causes the driver (which I have 2 teen new license drivers using this vehicle) to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The LCD screen is delaminated and additionally the control of the radio, air conditioning, navigation, and other features controlled by the screen portion of the car are dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. Most severe, the radio will turn on at full volume which is very startling to the driver. This is a safety hazard as it causes the driver to be distracted.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason

I am asking for a recall based on the following issue. The vehicle's LCD screen has become delaminated which causes all features that are the controlled by the "radio" portion of the car to become dysfunctional and malfunction. the car will randomly beep, change air temperature and zone (defrost, to floor, to dash, and back) Navigation will start, car will connect to "SOS" multiple times in a row, loss of hands-free communication, etc.. This is a Safety hazard as it causes the driver to become distracted in order to attend to the the incessant beeping and issues related to the AC/heat, navigation, radio volume, and SOS calls, etc.) This appears from Chrysler Forums to be an issue among a large groups of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group (NHTSA) and to ask for a recall of the car for this reason.

I was driving down interstate 95 N Richmond Va and i heard a loud pop scared me to dealth, My sunroof exploded leaving a large hole in the front sunroof. i called my insurance of course i had to pay a deductible.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication, and has attempted numerous times to call the SOS function on the car. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation, radio(volume, etc.) or trying to keep it from dialing 911. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication and call random phone numbers. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am asking for a recall of the car for this reason.

LCD Display becomes delaminated, display settings won't stay set, jumps around, beeps non stop losing all saved settings; radio/SiriusXM stations change randomly, climate control changes randomly(AC/heat and seat), Navigation/ hands free communication lost, accesses my contacts and makes calls randomly, back up screen lost, all at the same time, very distracting being a safety hazard. Dysfunctional LCD remains, continues daily, is available for inspection and has been reproduced at the service center. Unfortunately the repair is very costly, therefore I must live with the distracted driving daily. I've reached out to Uconnect and Chrysler Customer Care for support and no response.

The radio control screen that has all controls on it is failing it turns things like heat/ air off and on at random cannot bring up the vehicle info and setup turning the system off doesn’t help it. The front screen is bubbled. This is a safety hazard as it’s scrolling through items and you’ll reach to change it also the hands free will not work either therefore can be a hazard I was told by the dealer it will need replaced as nothing will work on it. The Uconnect doesn’t work either. If you set something in it such as air and direction, it will turn off and on and change where air is coming from the radio scans and goes to serrius radio ( I’m not subscribed) heated steering wheel comes on at random. Nothing works properly. It started with the backup camera not coming on all the time now it’s the computer / radio screen

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication, dial random numbers over and over and over and I cannot stop it. The navigation is totally unreliable right now and selects random destinations, takes me into the ocean or to Africa, screen spins. This is a terrible distraction while trying to drive. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). I turn off the whole thing and unplug my phone, then it miraculously turns itself back on and automatically Bluetooth to my phone even though I have turned that portion of my phone off too. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason. I currently am waiting (for 3 weeks) for the part to get the screen replaced through my dealership. It is scary to drive and unsafe. It randomly calls any number 10 times in a row and I am distracted trying to stop the call multiple times. I live in Phoenix AZ and when the A/C switches from cold to heater and turns on the seat heater I about pass out driving. It is too hot here to drive with no A/C and when the heater comes on I am trying frantically to turn off while driving. It is like the car has become possessed!!!

2018 Chrysler 300 screen malfunction and display. The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). 2018 Chrysler the radio problem is a HAZARD VERY DANGEROUS when It decides to quit any thing controled by the radio you can't control anything until the radio decides to return to normal

My car radio is delaminated causing the radio or other controls to not function properly. Buttons are pressed without me touching the screen. Other Chrysler users have the same issues and it’s a safety problem

I got my car in May of 2021, and when I was in a car accident in August of 2021, none of the airbags in my car deployed, When i was rear-ended, which caused me to rear end the person in front of me, on the highway in 2022, my airbags also did not deploy, then in April of 2023, the message "Service Air bag System".