2004 Chrysler Pacifica Complaint Log

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER STATED THAT THE ENGINE CRADLE WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,000.

UPPER RADIATOR HOSE DISCONNECTED FROM RADIATOR AND SPILLED COOLANT OUT. THIS PRODUCED A LOT OF STEAM. WE TOOK THE CAR TO OUR LOCAL CHRYSLER DEALER. RADIATOR WAS SHOT AND DURING REPAIR, MECHANIC STATED THAT MOTOR MOUNTS WERE BROKEN. ALL REPAIRS WERE COVERED BY AN AFTERMARKET EXTENDED WARRANTY. IN READING THE NHTSA SITE, I NOTE MANY COMPLAINTS ABOUT THE MOTOR MOUNTS. THIS IS A DANGEROUS DEFECT AND THERE SHOULD BE A RECALL. *TR

WHEN REVERSING OR SPEEDING UP IN DRIVE WITH THE STEERING WHEEL TURNED A POPPING NOISE IS HEARD FROM THE DRIVE AND PASSENGER SIDE AXLES WITH NO DAMAGE TO THE AXLES CHRYSLER IS SAYING IT IS THE GASKETS ON THE AXLES. REPAIR COST $253 FOR 2 GASKET AND REPAIR COSTS. *JS

WE HAD OUR 2004 CHRYSLER PACIFICA LOOKED OVER BY A MECHANIC AROUND MARCH OF 2012 BECAUSE OUR TEENAGE DAUGHTER GOT HER DRIVERS PERMIT. WE WANTED TO MAKE SURE THAT THE CAR WAS SAFE FOR HER TO DRIVE. HE LOOKED OVER THE CAR AND TOLD US THAT WE SHOULD START THINKING ABOUT REPLACING THE ENGINE CRADLE. HE SAID THAT ENGINE CRADLES IN THE CHRYSLER PACIFICA WERE KNOWN FOR CORROSION. WE CONTINUED TO DUE OUR NORMAL MAINTENANCE ON THE CAR AND AS OF TODAY WE ARE NOT ABLE TO DRIVE THE CAR UNTIL WE GET THE ENGINE CRADLE FIXED. THE CAR IS NOT SAFE TO DRIVE AND IT ONLY HAS 107,000 MILES. THIS IS VERY EXPENSIVE TO FIX. I DID RESEARCH ONLINE AND DISCOVERED THAT CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLES WARRANTY HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST IN 2004 - 2005 MODEL YEARS. I CALLED CHRYSLER CUSTOMER SERVICE AND READ THEM OFF MY VIN # AND THEY SAID IT WAS NOT COVERED. I ASKED WHY AND WAS TOLD RECALLS ARE BASED OFF OF VIN # NOT WHAT WAS PRINTED IN THE LETTER. I ASKED TO SPEAK TO A SUPERVISOR AND THEY WOULD NOT GIVE CONNECT ME TO ONE BUT WOULD HAVE ONE CALL ME BACK. I CALLED BACK AND FILED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE ON 2/19/14. WE WORK VERY HARD FOR OUR MONEY AND TO HAVE CHRYSLER NOT COVER OUR CAR IS UPSETTING. THIS IS A SAFETY ISSUE AND I IT IS BEING IGNORED. *TR

WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ENGINE CYLINDERS WERE FAULTY. THE IGNITION COILS AND SPARK PLUGS WERE REPLACED. THE FAILURE CONTINUED. THE CONTACT WAS ALSO INFORMED THAT THE MOTOR MOUNTS WERE LOOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD KNOCKING NOISE ONCE STARTED. THE CONTACT DID NOT NOTIFY THE DEALER OR THE MANUFACTURER OF THE ISSUE. A LOCAL MECHANIC DIAGNOSED THAT THE CONTACT WOULD NEED TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,500 AND THE CURRENT MILEAGE WAS 85,700.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE COMING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION EXHIBITED SEVERE HESITATION IN A JERKING MOTION AND AFTER A FEW MOMENTS THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS INOPERABLE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE HEARD A CLICKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER REPLACED THE TIE ROD AND THE SPRINGS. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CRADLE NEEDED TO BE REPLACED BECAUSE IT WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000.

THE FUEL TANK IS UNABLE TO TAKE FUEL. IT SEEMS LIKE THERE MAY BE SOMETHING STOPPING THE FUEL FROM ENTERING THE TANK. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 74,000. UPDATED 08/27/13*LJ THE DEALER FIXED THE VEHICLE, AT NO COST TO THE CONSUMER. UPDATED 08/29/13

BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION AND ONLY IN SALT LADEN STATES. BUT WHAT REALLY BURNS ME IS THE BUILD DATES CHRYSLER ONLY WILL COVER. CHRYSLER WILL ONLY COVER VEHICLES BUILT FROM APPROXIMATELY FEBRUARY TO MARCH 2004, AND IF YOUR CAR IS OUTSIDE THAT WINDOW, TOO BAD. IN MY OPINION MY CAR IS UNSAFE TO DRIVE, SO NOW I HAVE A CAR THAT DECORATES MY DRIVEWAY. CHRYSLER WILL NOT COVER ANYTHING BECAUSE OF WHEN MY CAR WAS BUILT AS COMPARED TO THE BUILD WINDOW. THIS IS AN ISSUE THAT CHRYSLER HAS KNOWN ABOUT FOR A WHILE AND SHOULD STAND BEHIND THEIR PRODUCT. I FEEL CHRYSLER IS GIVING THEIR CUSTOMERS THE SHAFT WITH A VERY SERIOUS ISSUE. WHY DO PEOPLE HAVE TO DIE OR GET SERIOUSLY INURED BEFORE OEM'S ACTUALLY TAKE CARE OF A SERIOUS ISSUE LIKE THIS. *TR

TL* THE CONTACT OWNS A 2004 CHRYLSER PACIFICA. THE CONTACT STATED THAT THE FRONT ENGINE MOUNT CRADLE, WHICH HELD THE ENGINE IN PLACE, WAS FRACTURED. WHILE HAVING THE VEHICLE EXAMINED BY AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE ENGINE MOUNT CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR EXPENSES. THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.

ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT IS A MAJOR ISSUE!!! I AM VERY CONCERNED WITH MY FAMILY'S SAFETY WHEN DRIVING MY CAR.

DASH HEATER CONTROL PANEL--LAMPS FOR SEVERAL FUNCTIONS HAVE CEASED WORKING--BLOWER FAN, AIR CONDITIONING, CIRCULATION/RECIRCULATION, FRONT WINDOW DEFROST AND REAR WINDOW DEFROST MAKING ADJUSTMENTS OR CHANGES AT NIGHT IMPOSSIBLE. THERE IS NO WAY TO CHANGE BULBS ACCORDING TO THE MANUFACTURER SERVICE/SHOP MANUAL. ADDITIONALLY, THE FUNCTION STATUS (LED) PANEL FADES OUT LEAVING NO INFORMATION FOR WHAT FUNCTION IS WORKING, OR WHAT THE STATUS IS, THUS MAKING CHANGES IMPOSSIBLE AT ANYTIME. INABILITY TO CONTROL ENVIRONMENT--SPECIFICALLY THE FUNCTIONS CONCERNING VISIBILITY MAKE THE VEHICLE A HAZARD TO DRIVE WHEN THE CONTROLS ARE INOPERATIVE OR IMPOSSIBLE TO USE. *TR

2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRIVERS-SIDE ALSO. THIS IS A MAJOR SAFETY ISSUE!!! THE ENTIRE FRONT-END OF THE VEHICLE INCLUDING: ENGINE, TRANSMISSION, AND ALL FRONT-END SUSPENSION AND STEERING IS HELD IN PLACE BY THIS SUBFRAME (ENGINE CRADLE). WHAT HAPPENS WHEN THIS TOTALLY FAILS WHILE DRIVING WITH SIX PEOPLE IN THE VEHICLE? WHY HAS THIS NOT BECOME A MANDATORY SAFETY RECALL? DOES SOMEONE HAVE TO GET KILLED BEFORE THIS GETS SOMEONES ATTENTION? THIS IS NOT AN ISOLATED INCIDENT AS CAN BE SEEN BY THIS WEBSITE. NHTSA PLEASE HELP!!! *TR

AFTER OWNING MY 2004 CHRYSLER PACIFIA FOR 7 YEARS, I WAS TOLD BY THE DEALER, DURING A ROUTINE OILCHANGE, THAT THE SUBFRAME IS RUSTED OUT AND WOULDNT LAST MUCH LONGER. THERE ARE TWO RUST HOLES IN THE FRAME STRUCTURE ON THE LEFT SIDE AND MORE FORMING ON THE RIGHT SIDE ON THE HEIGHT OF THE WHEELS. REPLACING THE SUBFRAME (WHICH HOLDS THE MOTOR IN PLACE) WOULD COST ABOUT +$4000!! I HAVE ALWAYS TAKING EXCELLENT CARE OF THIS CAR. IT IS IN GREAT SHAPE INSIDE AND OUT - EXCEPT THE FRAME. AFTER DOING SOME RESEARCH ONLINE I HAVE FOUND THAT I AM NOT ALONE. THERE IS A MULITUDE OF 2004 CHRYSLER OWNERS HAVING THE EXACT SAME PROBLEM AS I DO. THIS ISSUE NEEDS TO BE RESOLVED BY CHRYSLER. A SUBFRAME IS SUPOSE TO LAST LONGER THEN 7 YEARS! *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 50 MPH WHEN THE STEERING WHEEL STARTED SHAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC STATED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED AND CRACKED UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS NO WARRANTY FOR THE SUB FRAME. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 115,017.

THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR

VEHICLE WAS TAKEN IN TO DEALER DUE TO EXCESSIVE NOISE WHEN BRAKES ARE APPLIED HARD FOR SUDDEN STOPS. WERE TOLD THAT THE SUBFRAME IN THE FRONT OF THE CAR IS RUSTED OUT AND WILL COST ABOUT $3,000 TO REPAIR. CAR IS GARAGE-KEPT AND WASHED REGULARLY, AND ONLY HAS 75,000 MILES. *TT

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CONSUMERS....MY UNDERSTANDING IS THE METAL IS SO VERY THIN - THIN ENOUGH TO BARELY SUPPORT THE ENGINE EVEN WITHOUT ANY RUST!! THIS IS CRIMINAL ON CHRYSLER'S PART......THEY KNOW THIS IS A PROBLEM AND DO NOTHING???? COME ON PEOPLE OF THE NHTSA - MAKE THEM DO SOMETHING.....THIS IS CLEARLY A DEFECT.....A VERY UNHAPPY CONSUMER IN MAINE!! GUARANTEED NO MORE CHRYSLER PRODUCT IN MY FUTURE UNLESS THEY FIX THIS........! *TR

FRONT SUBFRAME ( ENGINE CRADLE ) HAS APPROXIMATELY 3 INCH RUST HOLE ON RIGHT SIDE OF MAIN MEMBER NEAR THE TOP BEHIND OIL PAN . RUST HOLE ORIGINATED FROM THE INSIDE OF THE SUBFRAME. THIS VEHICLE IS ONLY 7 YEARS OLD AND THIS IS A CRITICAL SUPPORT COMPONENT FOR THE STEERING, SUSPENSION, AND ENGINE THAT IS NOW STRUCTURALLY COMPROMISED . I BELIEVE THIS TO BE CAUSED BY A MANUFACTURING DEFECT OF THE SUBFRAME. NO VEHICLE SHOULD RUST OUT THIS SOON. I HAVE FOUND MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON NUMEROUS WEBSITES. HAVE REPORTED PROBLEM TO LOCAL CHRYSLER DEALERSHIP, MILLER BROS. IN MARTINSBURG, WV, AND ALSO TO CHRYSLER CUSTOMER SERVICE. WAS ADVISED BY DEALER SERVICE MANAGER THAT HE HAD HEARD OF THE PROBLEM, BUT HAD NOT SEEN THIS ISSUE HIMSELF AND THAT MY WARRANTY WAS EXPIRED AND THEY COULD NOT DO ANYTHING. CHRYSLER RESPONSE IS PENDING, HOWEVER WAS TOLD ALSO THAT WARRANTY WAS EXPIRED AND NOT TO EXPECT ANYTHING. THEY STATE THERE IS NO RECALL FOR THIS ISSUE, HOWEVER THERE ARE RUMORS OF A "SILENT RECALL" FOR THIS ISSUE AND VEHICLES HAVE BEEN REPAIRED IN CANADA FOR FREE ON THE WEB. THIS IS A VERY DANGEROUS SITUATION AND THAT I BELIEVE NEEDS TO BE ADDRESSED BY A GOV.'T MANDATED SAFETY RECALL LIKE THE FORD WINDSTAR SUBFRAME RUST ISSUES. PLEASE HELP. ESTIMATED COST OF REPAIR IS APPROXIMATELY $4500.00. I CANNOT AFFORD TO PAY FOR THIS, NOR SHOULD I HAVE TOO, PLUS I CANNOT SELL THE VEHICLE IN THIS CONDITION. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACTED STATED THAT A PRIVATE MECHANIC CONFIRMED THERE WAS A HOLE IN THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS LATER TAKEN FOR STATE INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS CORROSION AND HOLES THROUGHOUT THE SUB FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT BECAUSE THE CONTACT DID NOT RESIDE IN ONE OF THE STATES LISTED IN THEIR EXTENDED WARRANTY, THEY COULD PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

85,000 MILES ON A WELL MAINTAINED VEHICLE. NOTICED NOISE IN CHASSIS ESPECIALLY TURNING AND OVER BUMPS. REAR CROSSMEMBER (PART OF ENGINE CRADLE) RUSTED THROUGH ON BOTH SIDES AND NEARLY BROKEN FREE FROM LEFT AND RIGHT FRAME RAILS. CONTACTED CHRYSLER ONLY TO LEARN THAT "SELECT 2002 AND 2003 PACIFICA MODELS IN HIGH CORROSION AREAS" HAVE EXTENDED WARRANTY (UP TO 150,000 MILES) FOR THIS EXACT ISSUE. UNFORTUNATELY CHRYSLER WILL NOT COVER 2004 MODELS!!! VERY EXPENSIVE TO REPAIR! SAD THAT CHRYSLER WILL NOT STAND BEHIND THEIR VEHICLES.... ESPECIALLY SINCE THEY OBVIOUSLY KNOW IT'S AN ISSUE! *TR

HAD VEHICLE IN FOR REPLACEMENT OF STARTER. MECHANIC NOTICED THE SUBFRAME WAS COMPLETELY ROTTED AND NO LONGER PERFORMING ITS INTENDED PURPOSE. CHRYSLER GENERAL INFORMATION YIELDED NO RESULTS AS THERE IS NO RECALL ON THAT PART. LOCAL DEALERSHIP INDICATED THE REPLACEMENT PART WAS $3585 (NEW) BUT THERE WAS NO WAREHOUSE WHERE SUCH PART WAS STOCKED. NO USED ALTERNATIVES ARE AVAILABLE. CAR HAS 160K IN MILES, 2004. STILL HAS LIFE IN IT BUT NOW IT'S UNSAFE TO DRIVE. *KB

CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR

MOTOR MOUNTS HAVE SNAPPED AND BEEN REPLACED 3 TIMES SINCE PURCHASE! BODY IS TOO HEAVY FOR THE FRAME. NOW LOUD THUDS AT BRAKING AND ACCELERATING. ALWAYS HAVE HAD A FUELING ISSUE. HAD FUEL PUMPS, SENDING UNITS, LINES, FUEL FILLER NOZZLE, EVERYTHING BUT THE TANK REPLACED. FUEL GAUGE DROPS TO EMPTY EVEN WITH FUEL, WHEN TRYING TO FUEL IT WILL NOT ALLOW IT PUMP WILL SHUT OFF. USUALLY STARTS TO DO THIS WHEN GAS MILEAGE IS UNDER 200 REMAINING. SO FRUSTRATING. YET CHRYSLER DENIES EVER HAVING HEARD OF THESE ISSUES! I SEE FORUMS WITH MY SAME COMPLAINT, YET IT'S A MYSTERY FOR CHRYSLER! THIS HAS ALL BEEN A CONTINUOUS PROBLEM SINCE I PURCHASED THE CAR IN 2011.

2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB

MY TIRES, WHICH ARE NOT DEFECTIVE NOR WORN KEEPING LOOSING AIR CAUSING THE TPMS SENOR TO COME ON. AFTER TAKING IT IN MANY TIMES TO GET AIR I WAS TOLD THE TPMS SENOR WAS BAD ON ONE TIRE AND THERE WAS CORROSION AROUND THE WHEEL. I REPLACED IT AND HAD SEALANT PUT AROUND THE CORROSION. I WAS INFORMED THAT THIS WAS A FREQUENT PROBLEM WITH THESE WHEELS AND CHRYSLER IS AWARE OF IT. I STILL HAVE TO CONTINUALLY PUT AIR IN THE TIRES EVERY 7-10 DAYS, AND THE "SERVICE TIRE SYSTEM" MESSAGE NOW NEVER GOES OUT. *TR

1ST TIME: DRIVING STRAIGHT AROUND 20-45 MPH WHEN ENGINE LIGHT CAME ON & ENGINE STARTED ACTING UP. STOPPED SHORTLY AT A STOP LIGHT & ENGINE DIED. HAD TO WAIT SEVERAL MINUTES BEFORE THE ENGINE WOULD START & ENGINE LIGHT STAYED ON UNTIL WE GOT TO AUTO MECHANIC'S SHOP APPROX 2 MILES AWAY. MULTIPLE TIMES IN THE LAST 2 MONTHS: SOMETIMES ENGINE LIGHT COMES ON AS WE ARE STOPPING OR DECELERATING OR TURNING LEFT AFTER A STOP LIGHT CHANGES. ENGINE THEN ACTS UP & SUBSEQUENTLY DIES SHORTLY AFTER THAT. AFTER A FEW MINUTES WE ARE ABLE TO START IT & DRIVE IT HOME OR TO THE DEALER. BOTH THE AUTO MECHANIC'S & AT THE CHRYSLER DEALER'S DIAGNOSTIC MACHINES IDENTIFIED FAULT CODE "P0508 IAC CIRCUIT LOW" & TOLD US WE HAD TO CHANGE OUT THE IDLE CONTROL MOTOR (CHRYSLER PART # 4593851-AA). WE HAVE HAD THIS PART CHANGED OUT & THE THROTTLE BODY CLEANED TWICE NOW WITH NO RESOLUTION OF THE PROBLEM. WE ALSO HAVE NOTICED ON OCCASION WHEN WE HAVE OUR FOOT ON THE BRAKE AT A STOP, THE ENGINE MAY ARBITRARILY RACE FOR A COUPLE OF SECONDS. FORTUNATELY OUR FOOT IS ON THE BRAKE WHEN THIS HAPPENS. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL INJECTOR WOULD REFUSE THE FUEL EVEN BEFORE THE TANK WAS FULL. THE DEALER REPLACED THE FUEL PUMP BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHEN THEY DETECTED THAT THE FRONT PASSENGER'S SIDE OF THE SUBFRAME EXHIBITED A FOUR INCH HOLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WHILE DRIVING LESS THAN 20MPH HEARD LOUD CLANKING AND HOOD OF CAR WAS SHAKING. AFTER PULLING OVER LIFT HOOD AND NOTICE LEFT MOTOR MOUNT HAD PUSH THREW HOOD THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED SINCE HAVING VEHICLE. PURCHASED VEHICLE IN 2008. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY. THE CONTACT PUSHED THE ACCELERATOR, BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE DEALER DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000. UPDATED 09/07/11*BF ..UPDATED 10/04/11*BF STATUS UPDATE. 10/07/11 UPDATED 11/01/11. UPDATED 2/23/12 *CN

STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND REMAINED FOGGY. THE DEALER CLEANED THE LENSES BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 86,000.

STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE WARRANTY PERIOD ON YOUR CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLE HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVE ABILITY VIBRATION AND OR/SHAKE. IF YOUR VEHICLE IS OPERATING PROPERLY, THERE IS NOTHING YOU ARE REQUIRED TO DO. IF YOU ARE EXPERIENCING THE CONDITIONS AS DESCRIBED IN THIS WARRANTY EXTENSION WITHIN THE 10 YEAR OR 150,000 MILE PERIOD, SIMPLY CONTACT YOUR DEALER TO HAVE REPAIRS PERFORMED. YOUR DEALER WILL INSPECT THE ENGINE CRADLE FOR PERFORATION CORROSION ON THE REAR CROSS CAR CRADLE SUPPORT AND REPLACE IF NECESSARY. IF YOU HAVE ALREADY EXPERIENCED THIS ENGINE CRADLE CONCERN AND HAVE PAID TO HAVE IT REPAIRED, YOU MAY BE ELIGIBLE TO RECEIVE A REIMBURSEMENT. YOU MAY SEND YOUR ORIGINAL RECEIPTS, INVOICES AND/OR REPAIR ORDER WITH ADEQUATE PROOF OF PAYMENT (COPY OF THE FRONT AND BACK OF CANCELLED CHECK, OR COPY OF CREDIT CARD RECEIPT, ETC.). PLEASE MAIL TO THE FOLLOWING ADDRESS FOR REIMBURSEMENT, YOUR CLAIM WILL BE ACTED UPON WITHIN 60 DAYS OF RECEIPT:

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS BEGAN TO FLUCTUATE BETWEEN 4,000 AND 5,000 AND THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT NOTICED SMOKE ESCAPING FROM UNDER THE HOOD AND AS THE FAILURE WAS INVESTIGATED, FLAMES BEGAN ERUPTING FROM THE HOOD AREA. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED AS DESTROYED. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) WHICH COULD HAVE BEEN RELATED TO THE FAILURE BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED UNDERNEATH THE HOOD. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. THE CONTACT CONFIRMED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 203,000. UPDATED 02/28/12

WHILE HAVING A OIL CHANGE PERFORMED MECHANIC NOTICED FRONT SUBFRAME HAD RUST HOLES IN IT. SUBFRAME NEEDS TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN AN INDEPENDENT MECHANIC INFORMED HER THAT THERE WAS A HOLE IN THE ENGINE CRADLE DUE TO RUSTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

2004 CHRYSLER PACIFICA. CONSUMER STATES DEFECT WITH FRAME ROTTING. *TGW

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 35 MPH WHEN A NOISE EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS CORROSION UNDER THE VEHICLE NEAR THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 02/0812 *BF UPDATED 03/12/12

AT ANY DRIVING SPEED MY PACIFIC STALLS AND CUTS OFF! CAN BE AT 5-50MPH WHEN IT HAS HAPPENED TO ME. A MONTH AFTER I BOUGHT IT, IT JUST CUT OFF AT AN INTERSECTION (DANGEROUS) THEN AT SLOW DOWN APPROACH TO AN INTERSECTION. EVEN HAPPENS RANDOM TIMES ON ACCELERATION FROM A STOP, IT WILL CUT OFF. HAVE HAD IT CHECKED NUMEROUS TIMES AND NOTHING WAS FOUND WRONG. HAD TUNE UPS WITH NORMAL MAINTENANCE PERFORMED AND STILL HAVE THIS PROBLEM. NOW MY WIFE WILL NOT DRIVE IT AT ALL! WISH SOMEONE COULD FORCE CHRYSLER TO ADDRESS THE PROBLEM AND FIX SINCE KNOWING OTHERS HAVE SAME ISSUES WITH THEIRS FROM READING FORUMS! PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING FUEL SPEW BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLOATER NEEDED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 97,000....UPDATED 10-21-13 *BF THE CONSUMER STATED THE BATTERY WENT DEAD. WHEN THE BATTERY WAS REPLACED, THE AIR BAG LIGHT ILLUMINATED.