2017 Chrysler Pacifica Complaint Log

WE HAVE HAD A FEW CONTINUING PROBLEMS SINCE THE ORIGINAL PURCHASE OF A 2017 CHRYSLER PACIFICA BRAUNABILITY VAN. THE CAR HAS HAD ELECTRICAL ISSUES AND ON 3 OR 4 OCCASIONS HAS SUDDENLY SHUT OFF OR STOPPED WORKING. ONE TIME MAY HAVE BEEN RELATED TO A CAR ACCIDENT MY HUSBAND WAS IN. HE COLLIDED WITH ANOTHER CAR IN 2018, IMMEDIATELY AFTER THE ACCIDENT THE CAR WAS NOT RUNNING, BUT HE HADN'T TURNED IT OFF. IT STARTED BACK UP AGAIN BUT THIS HAPPENED 2 OR 3 TIMES THIS YEAR WITH DIFFERENT ELECTRICAL FEATURES NOT WORKING MAKING THE CAR INOPERABLE AT TIMES. IN ADDITION, THE AIR CONDITIONING SYSTEM HAS CONTINUOUSLY BEEN DYSFUNCTIONAL. WE HAVE HAD IT TO THE DEALERSHIP A FEW TIMES FOR THIS PROBLEM. MOST RECENTLY IT WAS FIXED A COUPLE MONTHS AGO AND IT IS AGAIN NOT WORKING.

SEVERAL TIMES WHILE DRIVING, THE CAR HAS LOST ALL ELECTRICAL POWER. CAR WAS PURCHASED NEW IN MAY 2016. 1) WHEN DRIVING AT APPROX 50MPH, THE VEHICLE LOST ALL INTERNAL POWER - RADIO, LIGHTS, GAUGES, ETC. BRAKING AND STEERING WERE UNAFFECTED. PULLED OVER AND SHUT OFF VEHICLE. AFTER 5 MINUTES, RESTARTED NORMALLY. IN RESPONSE TO THIS, THE DEALER REPLACED THE INSTRUMENT CLUSTER. THIS WAS THE FIRST INCIDENT, OCCURRING SUMMER 2017. 2) WHEN DRIVING IN A PARKING LOT, APPROX 10MPH, THE VEHICLE LOST ALL POWER AND CAME TO AN ABRUPT STOP. PASSENGERS WERE DISTURBED AND CONCERNED, BUT NOT INJURED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED NORMALLY. 3) WHEN IDLING (STOPPED) IN A DRIVE-THRU LINE, THE CAR LOST ALL POWER. NO CONTROLS IN THE VEHICLE WORKED, NOR DID THE KEYFOB. CAR WOULD NOT RESTART. DRIVER OPENED AND RE-CLOSED THE VEHICLE DOOR, AT WHICH TIME THE VEHICLE RESTARTED WITH A QUICK SUCCESSION OF ERROR MESSAGES ON THE INSTRUMENT CLUSTER REGARDING THE LIFTGATE AND OTHER SYSTEMS. THIS IS THE MOST RECENT INCIDENT, OCCURRING 30-APRIL-2018. THIS IS A SAFETY CONCERN, MAKING US HESITANT AND SCARED TO DRIVE THE VEHICLE. PLEASE HELP.

BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.

WHEN CLOSING THE DRIVER SIDE SLIDING DOOR, IT BOUNCES BACK OPEN ONE TO MULTIPLE TIMES BEFORE LATCHING SHUT 90% OF THE TIME. WE CONFIRM THERE IS NOTHING IN THE WAY OF IT CLOSING. WE HAVE TAKEN IT TO THE DEALERSHIP UNDER WARRANTY MULTIPLE TIMES AND THEY ALWAYS STATE IT CANNOT BE REPLICATED. ALSO, ON THE PASSENGER SIDE SLIDING DOOR IF SOMETHING GETS IN THE WAY IT WILL ONLY OPEN A SMALL PORTION VERSUS OPENING ALL THE WAY UP OR SHUTTING COMPLETELY. IF A CHILD PUTS THEIR FOOT UP, THE DOOR WILL STOP WITHOUT OPENING BACK UP. THERE IS NO ALERT/WARNING ON THE DASHBOARD AND YOU EASILY DRIVE AWAY WITH THE SLIDING DOOR PARTIALLY OPEN, VERY DANGEROUS. ANOTHER ITEM, IF YOU LEAVE A BACK DOOR OPEN, THE VAN WILL ALLOW YOU TO PUT IT IN GEAR WITHOUT MANUALLY TAKING OFF THE PARKING ASSIST OR AGAIN NOTIFYING YOU THERE IS AN OPEN DOOR. IT WILL NOT DO YOU ANY GOOD TO SEND PICTURES BUT I CAN CERTAINLY SEND A VIDEO. THIS IS BEEN ONGOING SINCE APRIL 2018 WHEN WE PURCHASED THE VEHICLE INITIALLY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE IDLING, THE VEHICLE SHOOK AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO ISLAND CHRYSLER DODGE JEEP RAM (1239 HYLAN BLVD, STATEN ISLAND, NY 10305) WHERE IT WAS DIAGNOSED THAT IT WAS MISFIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 10,000.

WHILE MAKING A RIGHT HAND TURN INTO A DRIVEWAY THE VEHICLE SHUT OFF

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE. THE CONTACT STATED THAT THE ENGINE HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602, (229) 242-1540) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER FOR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD BE REIMBURSED FOR A NEW ENGINE SINCE THE VEHICLE HAD ONLY BEEN DRIVEN FOR A YEAR. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.

WHEN THE VEHICLE IS IN MOTION, IT FEELS LIKE THE TRANSMISSION SLIPS AND THE CAR WILL "BUCK". IT WILL SLOW SO HARD THAT IT FEELS LIKE I'VE BEEN REAR ENDED. THIS MOSTLY HAPPENS AT LOW SPEEDS. THE CAR WILL ALSO LOSE POWER AT LOW SPEEDS, SUCH AS ACCELERATING THROUGH A TURN. THE CAR WILL LOSE POWER, AND PRESSING HARDER ON THE GAS PEDAL DOESN'T DO ANYTHING. ITS A DANGEROUS SITUATION, AS SOMETIMES I'M TURNING INTO TRAFFIC AND THE CAR JUST WON'T RESPOND. I'VE TAKEN THE CAR BACK TO DEALER 3 DOCUMENTED TIMES, AND THEY KEEP TELLING ME ITS A SOFTWARE UPDATE THAT'S NEEDED. THEY SUPPOSEDLY DO THE SOFTWARE UPDATE, BUT THE PROBLEM PERSISTS. ITS NOT A SAFE CAR TO DRIVE.

Since April 2018 the engine start / stop warning light has been illuminated about 80% of the time despite multiple repair attempts by the dealerships. The vehicle has been brought to the Chrylser dealerships multiple times for an ongoing, intermittent issue in which when attempting to accelerate, the vehicle has rough, delayed shifts and appears to temporarily stall and then jolts forward while your foot is steady on the gas pedal. This issue is getting worse to the point that I'm afraid to drive it. Furthermore, at interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. This has almost caused accidents when I need to accelerate quickly when entering the highway or merging. It's very slow to accelerate and you have to press the pedal hard, then finally catches up and does a rough jolt. This can happen at any speed, but is especially bad when accelerating or driving on an incline. The check engine light is constantly illuminated. The dealerships appear to reset the transmission to turn off the warning light, but within a few miles of driving home from the dealership, the lights come back on. This has happened the last 2 times we have brought the vehicle in for repair. In addition, intermittently the vehicle will idle very roughly, making a louder than normal noise and shaking. When this happens the check engine light will begin flashing and making a dinging sound.

THE CAR FAILED TO START. I WAS NOT ABLE TO PRESS THE BRAKE DOWN AT ALL TO START THE CAR. I TRIED 3 TIMES THEN LET IT SIT FOR A FEW MINUTES AND TRIED AGAIN. IT FINALLY STARTED. THE POWER DOORS WOULDN'T WORK AND THE BATTERY METER WAS GOING CRAZY FROM ZERO TO MIDWAY. POWER WAS NOT CONSISTENT. IT TOOK A FEW MINUTES FOR MY SCREEN AND REVERSE CAM TO COME ON. THERE WAS A LOUD POP LIKE A POWER SURGE AND THE SCREEN CAME ON AFTER THAT ALONG WITH THE RADIO. WHILE DRIVING ON A CITY STREET THE CAR COMPLETELY DIED. THIS HAPPENED AGAIN FURTHER ON MY ROUTE HOME WHILE TURNING CAR COMPLETELY DIED AND I HAD NO CONTROL OVER THE STEERING AS WELL. I WAS NOT ABLE TO DEPRESS THE BRAKE TO START IT AGAIN FOR A FEW SECONDS. IT FINALLY STARTED AND THE BATTERY WAS RUNNING WONKY THE REST OF THE WAY HOME. THE A/C WAS FADING IN AND OUT AS WELL. CAR CONTINUES TO HAVE FLUCTUATING BATTERY POWER ON STARTUP. *TT *TR

VAN STALLED AT LOW SPEED WHILE SLIGHTLY TURNING TO THE RIGHT IN A PARKING LOT,THEN CAME BACK ON ON ITS OWN. THE ENGINE WAS NOT RUNNING FOR A FEW SECONDS. MY VAN HAS ALREADY HAD ALL RECALLS COMPLETED.

VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.

AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER HIS WIFE HAD STOPPED THE VEHICLE AND DEPRESSED ON THE ACCELERATOR PEDAL, THE TRANSMISSION SLIPPED AND THE VEHICLE QUIT MOVING. THE VEHICLE WAS TAKEN TO A DEALER HOLZHAUER AUTO AND MOTORSPORTS (17933 HOLZHAUER AUTOMALL DR, NASHVILLE, IL 62263, 866-570-9956) WHO DIAGNOSED THE VEHICLE AND STATED THAT THEY COULD NOT BE ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 57269348. THE FAILURE MILEAGE WAS 19,000. *TR

PURCHASED VEHICLE IN AUGUST 2017 AND HAVE BEEN EXPERIENCING PROBLEMS SINCE THEN. GRINDING NOISE STARTED TO OCCUR AROUND 1000 MILES. IT WOULD OCCUR INTERMITTENTLY AROUND SURFACE STREET DRIVING SPEEDS. SOUND APPEARED TO COME FROM DRIVER SIDE. HARDER GRINDING NOISE OCCURRED AROUND 7000 MILES INTERMITTENTLY, WITH IT OCCURRING BOTH IN CRUISE CONTROL AND OUT OF CRUISE CONTROL. LURCHING FORWARD WHEN SHIFTING GEARS ALSO OCCURRED AROUND THE 1000 MILE MARK. WAS TOLD THIS WAS "NORMAL". BUT HOW CAN IT BE NORMAL WHEN THE VEHICLE IS BRAND NEW. WAS TOLD THE SOFTER GRINDING NOISE AND LOUDER GRINDING NOISE WERE BOTH NORMAL AND RESULT OF POWER STEERING. HOWEVER, I WASN'T EVER STEERING WHEN THE SOUNDS OCCURRED. LASTLY, THE BIGGEST COMPLAINT IS THAT THE CAR STALLED TWICE AROUND 13,000 MILES. BOTH TIMES AT THE STOP-LIGHT (THANK GOD) AND ACCELERATING. FIRST TIME THE ENTIRE ELECTRICAL COMPONENT SHUT OFF. PLACED THE CAR INTO PARK AND PUSHED THE "START" BUTTON AGAIN. THE SECOND TIME THE CAR WOULD NOT ACCELERATED, INSTEAD LURCHED FORWARD AS IF WE WERE BEING REAR-ENDED, MADE A LOUD CLUNK NOISE AND JUST STOPPED. BOTH TIMES NO ACCIDENTS OCCURRED THANK GOD. REGARDLESS, THE SAFETY OF MY FAMILY SHOULD NOT AT THIS MUCH RISK WHEN WE PURPOSELY BOUGHT A BRAND NEW VEHICLE WITH ALL SAFETY FEATURES.

MY VAN HAS STALLED OUT ON ME 3 TIMES NOW AND THE DEALERSHIP KEEPS TELL NOTHING COMES UP ON THEIR COMPUTER AND IT MIGHT BE THE AUTO/START BATTERY

THE OPTION TO STOP ENGINE AT A LIGHT OR STOP SIGN DOES NOT WORK AT LEAST 1/2 OF THE TIME. THE ENGINE REVS UP AND WANTS TO PUSH US INTO TRAFFIC.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS DRIVEN TO O'DANIEL CHRYSLER DODGE JEEP RAM (5611 ILLINOIS RD, FORT WAYNE, IN 46804), BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE TECHNICIAN ADVISED THE CONTACT TO INFORM NHTSA AND THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE INFORMATION THAT WAS PROVIDED WAS PROCESSED AND SOMEONE WOULD CALL BACK TO FOLLOW-UP. THE FAILURE MILEAGE WAS 24,000.

MY VEHICLE HAS A RECALL NOTICE U01 FROM CHRYSLER AND A LETTER WAS DELIVERED THAT IT WAS COMPLETED AFTER THE RECALL WAS ISSUED ON JANUARY 11TH 2018. THE CAR HAS NEVER BEEN TO ANY DEALERS AND THE LETTER CLAIMS THAT THIS WAS COMPLETED 2/18/18. I BELIEVE THAT THEY ARE SENDING FALSE NOTICES ABOUT RECALLS BEING COMPLETED WITHOUT THEM ACTUALLY BEING COMPLETED. AS A MATTER OF FACT, WE DID EXPERIENCE THIS COMPLETE STALL AS DESCRIBED IN THE RECALL.

MY NEW PACIFICA SEEMS TO HAVE PROBLEMS WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THREE TIMES WHILE DRIVING AT LOW SPEED WITH NO CAR IN FRONT OF ME THE CAR MADE A LOUD ALARM AND BIG RED LETTERS "BRAKE!" APPEARED ON MY DASH. THIS OCCURRED AT LOW SPEED ON SUBURBAN ROADS (20-40 MPH). IT WAS STARTLING. I COULD NOT FIGURE OUT WHY THIS WAS HAPPENING. THEN I STARTED GETTING A NOTICE ON MY DASH THAT WOULD SAY "ACC/FCW SENSOR IS DIRTY AND NEEDS TO BE WIPED OFF AND THAT THE "ACC/FCW SYSTEM WAS DISABLED". I THOUGHT AT FIRST THAT THIS WAS THE PROBLEM HOWEVER, THIS HAS CONTINUED INTERMITTENTLY EVEN WHEN THE SENSORS ARE WIPED OFF. FINALLY, WHILE TRAVELLING AT HIGH SPEED ON THE INTERSTATE, WE WERE NEARLY IN A COLLISION ONLY AVOIDED BY SWERVING INTO THE NEXT LANE. ALTHOUGH WE ALMOST HIT THE CAR IN FRONT OF US, THE PACIFICA HAD NO REACTION: NO ALARM, NO "BRAKE!" LIGHT, NO BRAKING, NOTHING. I TOOK IT INTO THE DEALER WHO SAID THEY COULD NOT REPRODUCE THE PROBLEM AND THEREFORE COULD NOT DO ANYTHING FOR ME. I SHOWED THEM ON THEIR OWN FORUM THAT THIS WAS A KNOWN ISSUE, BUT TO NO AVAIL. I AM VERY CONCERNED ABOUT NOT HAVING THE SAFETY FEATURES FOR WHICH I PAID. I AM DISGUSTED BY THE LACK OF CONCERN FROM DICK HANNAH CHRYSLER IN VANCOUVER WA.

INQUIRY ON BEHALF OF CONSTITUENT REGARDING THE CONCERNS OF HER 2017 CHRYSLER PACIFICA. *LD THE CONSUMER STATED THE VEHICLE STALLED RANDOMLY ON MULTIPLE OCCASIONS. WHEN THE VEHICLE WOULD STALL IT BECAME DIFFICULT TO RESTART. *JS

UCONNECT APP 'TRAVEL LINK' DISPLAYS POP-UP WEATHER ALERTS WHILE DRIVING. ALERTS DO NOT AUTOMATICALLY GO AWAY AND BLOCK NAVIGATION SCREEN. MUST CLICK OK OR RED X TO CLOSE. VERY DISTRACTING WHILE DRIVING. NEED UCONNECT OPTION TO DISABLE WEATHER ALERTS.

ON A CITY STREET VEHICLE ACCELERATED ON ITS OWN; SUBSEQUENTLY LOST POWER AND WOULD NOT ACCELERATE. WARNING LIGHT; 'ELECTRICAL THROTTLE CONTROL ISSUE' MANUAL RECOMMENDED TURNING THE VEHICLE OFF AND ON. AFTER THAT THE PROBLEM REMAINED--I.E., WOULD NOT ACCELERATE. COASTED DOWNHILL TO HOME BUT COULD NOT GET UP THE DRIVEWAY INCLINE. TURNED VEHICLE OFF AND WAITED AN HOUR. GOT IT UP THE INCLINE. CALLED DEALER SERVICE. RECOMMENDED HAVING IT TOWED. TOWED TO DEALER. SERVICE TESTED AND COULD NOT FIND A PROBLEM. SUGGESTED THAT I HAD STEPPED ON THE ACCELERATOR AND BRAKE AT THE SAME TIME. DON'T THINK I DID. OR WAS THIS THE SAME PROBLEM (STALLING) THAT HAS CAUSED THE CANADIAN AGENCY TO ISSUE A RECALL ON THIS VEHICLE?

VAN STALLS INTERMITTENTLY WHILE DRIVING WITHOUT WARNING. THIS VAN HAS HAD THE CHRYSLER RECALL FOR THIS ISSUE PERFORMED ON IT IN LATE 2017 AND ITS STILL STALLING ABOUT EVERY 500 TO 1200 MILES OF OPERATION. VAN IS VERY DANGEROUS TO DRIVE IT CAN QUIT ON A MOMENTS NOTICE WITHOUT WARNING AT ANY SPEED. THE OBD2 SYSTEM RECORDS NO SYSTEM FAULTS WHEN THIS HAS HAPPENED AS PER DEALER SERVICE THAT HAS LOOKED AT THE VANS DATA LOGS. CHRYSLER CLAIMS THE VAN HAS BEEN REPAIRED VIA DOWNLOAD UPDATE FOR EGR VALVE THAT ALSO INCLUDED THE STALLING FIX BUT IT HAS NOT FIXED THE ISSUE.

LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.

THE 2017 PACIFICA CAUGHT FIRE DUE TO A BREAK IN THE PIGTAIL WIRE FROM THE AIR COMPRESSOR. THE AIR CONDITIONING WAS NOT WORKING AND WHEN I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP THEY TOLD ME WE HAD A FIRE AND IT HAD BURNT THE AIR COMPRESSOR, AND OTHER PARTS OF THE ENGINE AND SPLASH GUARD. THE VEHICLE CAUGHT FIRE AND WE DIDN'T KNOW WHEN OR HOW UNTIL THE GARAGE LOOKED AT WHY THE AIR CONDITIONING WAS NOT WORKING. I HAVE CONTACTED CHRYSLER AS I'M AM CONCERNED ABOUT THIS BEING A SAFETY HAZARD FOR OTHER VEHICLES THAT THEY HAVE PRODUCED AND GOT NO HELP FROM THEM OR CONCERN OF OUR SAFETY. I RAISED THAT I WILL CONCERN OF THE SAFETY OF THE VEHICLE AND ADVISED I WOULD NOT LET MY WIFE DRIVE THIS AGAIN DUE TO IT CATCHING FIRE AND THE LACK OF CHRYSLER CONCERN INTO LOOKING AT THE MATTER.

This van has had a bad problem with shifting at low speeds since it was new but getting worse and worse by the day. Dealers do not know what is wrong with it. When accelerating it will miss gears and suddenly catch and jolt the vehicle forward. When that happens there is a really loud bang from the transmission. It feels like someone rear ended me going 30 mph. Sometimes the check engine light comes on and then goes off. Other times it doesn't. This has almost caused numerous accidents as it is completely unexpected as to when and where it happens. It started around once/twice a week and now it happens 15-20 times a week and the vehicle only has 70k miles on it. There is no way to check the transmission fluid as it is a sealed system. Online I have read literally hundreds of owners experiencing the same issue with this van and ALL are asking when will there ever be a recall. After enough people die???

THE DRIVER SIDE POWER DOOR ONES AGAIN WHEN TRYING TO CLOSE IT IT WENT BACK WITH OUT NOTHING IN THE WAY

TWICE THE BATTERY HAS GONE DEAD IN THE GARAGE. ABOUT THREE WEEKS APART. COULD FIND NO REASON FOR THIS. NOTHING LEFT ON. LESS THAN 20,000 MILES. I JUST DROVE FROM WI TO FL SHORTLY AFTER WE PURCHASED. ONE IN WI N THREE WEEKS LATER IN FL. THE BATTERY WAS DEAD. CHARGED TWO DAYS AGO N SO FAR SO GOOD BUT IT IS A PROBLEM.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.

ON 2-1-18 WE TOOK OUR 2017 PACIFICA TO NEAREST DEALER TO GET NHTSA RECALL ID NUMBER : 18V049 FIXED. THEY DID NOT HAVE A FIX FOR IT YET & COULD NOT LOAN US A CAR WHEN OUR FIX-AVAILABILITY DATE WAS NOT KNOWN--MAYBE EARLY APRIL OR EVEN OVER IN THE FALL. FCA EXPECTED US TO KEEP ON DRIVING IT; BUT MY WIFE AND I BOTH WERE AFRAID OF IT, AS OURS FAILED TO ACCELERATE WHEN LEAVING A RESTAURANT & PULLING ONTO A BUSY STREET. THE ACCELERATOR WAS DEPRESSED THE 3RD TIME BEFORE IT RESPONDED; AND WHEN IT DID, IT TOOK OFF REALLY FAST AND EVEN SCREECHED THE TIRES. WE WERE AFRAID TO DRIVE IT! ON 2-1-18 WE LEFT IT WITH DEALER & TOLD THEM TO CALL US WHEN FIXED. IN THE INTERIM, WE RENTED A DODGE VAN, CLOSEST TO PACIFICA AS THEY HAD & RETURNED IT ON SAME DAY, 2-21-18, AS THE DEALER CALLED & SAID CAR WAS READY. I FEEL LIKE FCA WAS LEAVING POTENTIAL ACCIDENTS ON THE HIGHWAYS BEING DRIVEN BY UNSUSPECTING DRIVERS. I HAVE ASKED FCA TO REIMBURSE US FOR THE RENTAL EXPENSE, AS FROM MY LIFELONG EXPERIENCE AS AN AUTO MECHANIC I IMMEDIATELY KNEW OUR CAR WAS DANGEROUS TO DRIVE. THIS RECALL WAS NOT AS SIMPLE AND NON-DEADLY AS A RECALL TO FIX A DROOPING HEADLINER ON ONE CORNER--IT INVOLVED A POTENTIALLY EVEN DEADLY CRASH THAT COULD HAPPEN AT ANY MOMENT. I FEEL THAT I AM NOT ASKING TOO MUCH TO ASK FCA TO PAY FOR OUR RENTAL, WHICH BY THE WAY WAS A LESSER CAR THAN OURS--A DODGE CARAVAN. WE BOTH WILL SOON HIT 80 YEARS OLD : SUCH WAS THE REASON FOR SEARCHING FOR THE CERTIFIED USED PACIFICA WITH ONLY ~16000-17000 MILES ON IT. CHRYSLER'S REIMBURSEMENT DEPT. CALLED ME TODAY--I'VE BEEN BEGGING SINCE LAST OF FEBRUARY--AND TOLD ME THEY WOULD NOT HELP ME. WHAT ELSE CAN I DO? PLEASE HELP : WE HAD TO PUT THE RENTAL ON A CREDIT CARD, FULLY EXPECTING FCA TO DO THE RIGHT THING AND REPAY US. BUT WE NOW HAVE TO BE RESPONSIBLE FOR WHAT I THINK THEY SHOULD EVEN BE HAPPY TO PAY FOR.

ON TWO OCCASIONS, WHEN THE VEHICLE WAS POWERED OFF, THE PASSENGER DOOR ON THE DRIVER'S SIDE BEGAN TO CLOSE WITHOUT WARNING AND PUSH AGAINST MY BODY WHILE I WAS LOADING MY CHILD INTO HER CAR SEAT. THE KEYS WERE NOT NEAR THE VEHICLE WHEN THIS HAPPENED AND NO ONE ELSE WAS AROUND, SO NO BUTTONS WERE BEING PUSHED TO PROMPT THE DOOR TO BEGIN CLOSING. I HAD TO PUSH AGAINST THE DOOR WITH MY BODY TO GET IT TO RETRACT. IN ONE CASE, IT TRIED TO CLOSE ON ME A SECOND TIME.

I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.

VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 6 MONTHS WITH NO HELP FROM FIAT CHRYSLER OR THE DEALER- SHUMAN CHRYSLER. THEY CONTINUE TO MAKE IT RUN AND LET ME DRIVE IT FOR A SHORT PERIOD UNTIL IT STOPS AGAIN. MY FAMILY IS GOING TO BE SERIOUSLY HURT IN THIS VEHICLE AND THERE DOESN'T SEEM TO BE ANY RECOURSE.

ON THURSDAY FEB. 15, 2018 IN HARLINGEN, TX I ENTERED THE EXPRESSWAY THEN PLANNED TO IMMEDIATELY GET OFF AS THIS BYPASSES A TWISTY FRONTAGE ROAD. WHEN WE (MY WIFE AND ANOTHER COUPLE) GOT TO THE TOP OF THE RAMP AND ON THE EXIT LANE, WE COULD SEE THAT DOWN THE EXPRESSWAY THERE WAS AN ACCIDENT AND ALL THREE LANES WERE FILLED WITH STOPPED TRAFFIC. AS WE APPROACHED THE EXIT, THE CAR SUDDENLY STARTED TO ACCELERATE AT A RAPID RATE. I APPLIED THE BRAKE AND IT WOULD NOT WORK. I TRIED SEVERAL TIMES TO TRY TO STOP THE CAR, BUT COULDN'T. IT CONTINUED TO RAPIDLY ACCELERATE. WE WENT FROM 20 MPH TO VERY FAST IN A MATTER OF FEET. WE HAD NOWHERE TO GO. WE HIT A TAN CAR ON THE LEFT BACK SIDE WHICH IN TURN FLIPPED OUR CAR. IT ROLLED SEVERAL TIMES THEN CAME TO A STOP ON ITS LEFT SIDE UP AGAINST THE CEMENT BARRIER. THE CAR FILLED WITH A TOXIC SMOKE. IT TURNED OUT TO BE WHAT WAS IN THE AIR BAGS. WE COULD HEAR PEOPLE OUTSIDE TRYING TO BREAK THE WINDSHIELD TO GET US OUT, BUT IT WOULDN'T BREAK. SEVERAL MEN REACHED UP AND HELD THE DOOR OPEN WHICH WAS ON TOP NOW. THEY REACHED IN AND PULLED MY WIFE OUT. SHE WAS OK. THE MEN OPENED THE BACK HATCH AND GOT THE REST OUT THAT WAY. WE WERE TAKEN TO THE HOSPITAL BY AMBULANCE. I REFUSED TREATMENT AS I WAS FINE. MY WIFE WAS IN A HEAD BRACE AS SHE SAID MY NECK WAS A BIT SORE. IT TURNED OUT THAT SHE HAD A CERVICAL STRAIN AND SOME BRUISING ON HER LEG, ARM AND STOMACH. OUR FRIEND HAD SOME CHEST CONTUSIONS, BUT WAS OK. HIS WIFE HOWEVER, WAS IN A LOT OF PAIN. HER STOMACH WAS SWELLING AND SHE HAD BRUISING FROM THE SEAT BELT. SHE ALSO HAD A COMPRESSED # L12 VERTEBRAE. SHE WAS ADMITTED AND SPENT THE NIGHT IN THE ICU. THE NEXT DAY HER HUSBAND SAID SHE WAS STILL IN A LOT OF PAIN, BUT WAS OUT OF THE ICU. SHE WAS RELEASED FROM THE HOSPITAL WED. FEB. 21, 2018 TO AWAIT PLACEMENT IN A REHAB HOSPITAL. *LN*JB

HARSH SHIFTING DURING FORWARD MOTION BETWEEN 1ST AND 2ND GEARS IN 9 SPEED AUTOMATIC TRANSMISSION. PROBLEM IS INTERMITTENT AND CAN HAPPEN UNEXPECTEDLY REGARDLESS OF AMBIENT CONDITIONS OR DISTANCE DRIVEN. ENGINE RPMS RAPIDLY INCREASE BEFORE ABRUPT AND JARRING SHIFTING OCCURS. HAS CURRENT SOFTWARE INSTALLED, NO CODES ARE GENERATED. OUR DEALERSHIP HAS LOOKED INTO IT AND SUGGESTS A SOFTWARE UPDATE MAY BE AVAILABLE IN THE FUTURE TO ADDRESS THIS, BUT NOTHING AVAILABLE YET. MAY POTENTIALLY CAUSE LOSS OF TRACTION ON UNFAVORABLE ROADS. ACTUAL CAUSE IS UNKNOWN

THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.

VEHICLE'S ENGINE WITHOUT ANY WARNING HAS SHUT ITSELF OFF ON MULTIPLE OCCASIONS. VEHICLE WAS AT CRUISING SPEED ON 3 OCCASIONS WITH SPEEDS AT APPROXIMATELY 30-45 MILES PER HOUR. VEHICLE IS CURRENTLY AT THE CHRYSLER DEALERSHIP AND SERVICE ADVISOR HAS ADVISED THAT NOTHING CAN BE DONE UNTIL THE PCM SOFTWARE IS RELEASED. DEALER HAS ADVISED ME TO RETURN MY RENTAL. TOTALLY AND 100% UNSATISFIED WITH MY CHRYSLER PURCHASE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND DECELERATE BEFORE GOING INTO LIMP MODE. WHILE IN LIMP MODE, THE VEHICLE WOULD NOT ACCELERATE PAST 25 MPH. THE VEHICLE WAS TOWED TO MIDWAY DODGE (4747 SOUTH PULASKI RD, CHICAGO, IL 60632) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND TRANSMISSION HARNESS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 35,000.

THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.

MY VEHICLE HAS BEEN STALLING AND TILL NOW CHRYSLER HAS NOT PROVIDED ANY UPDATE ALTHOUGH A RECALL NOTICE HAS BEEN ISSUED. I CALLED FCA AND THEY SAID THEY ARE NOT AWARE OF THE RECALL. IT APPEARS THAT THEY ARE NOT TAKING THE RECALL ISSUED BY THE GOVERNMENT SERIOUSLY.

SIDE SLIDING DOORS ON BOTH SIDES OPEN AND CLOSE RANDOMLY WHETHER THE VEHICLE IS IN MOTION OR STATIONARY AND IN PARK. THESE DOORS HAVE OPENED ON THEIR OWN WHILE TRAVELING ON THE ROAD AND WHILE PARKED OVER NIGHT. THEY HAVE CLOSED UNEXPECTEDLY PINNING A PASSENGER ATTEMPTING TO ENTER THE VEHICLE.

TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.

THIS VAN HAS STALED ON ME 4 SEPARATE TIMES NOW, TWICE PUTTING ME IN A VERY BAD AREA FOR A HEAD ON CRASH AND 1 SEVERE READ END CRASH. I HAVE HAD THE VAN IN THE SHOP MULTIPLE TIMES, THIS LAST TIME SINCE 4TH OF MARCH TO CURRENT. 1ST TIME I WAS DRIVING ABOUT 30 MPH ON A MAIN CITY STREET, PULLED OUT OF SIDE STREET AND THE VAN JUST STALLED. I HAVE NO POWER STEERING, BRAKES, NOTHING, BY THE TIME IT STOPPED ROLLING I WAS IN THE ONCOMING LANE OF A VERY BUSY STREET. 2ND TIME I WAS DEAD STOP AT A LIGHT, THE LIGHT CHANGED AND THEY VAN DIDNT MOVE, HAD THE PEDAL TO THE FLOOR AND NOTHING. 3RD TIME I WAS LEAVING MY HOME, PULLED OUT ONTO THE COUNTRY ROAD ON WHICH WE LIVE, STARTED UP THE HILL, LOST POWER AGAIN, TOOK ME IN THE ONCOMING LANE, WHICH IF A CAR OR TRUCK CAME AROUND THE BEND THEY WOULDNT HAVE TIOME TO STOP[, LOGGING TRUCK WAS ROARING UP BEHIND ME, DONT KNOW HOW HE MISSED ME, ALL THE TIME ON HIS HORN. I HAVE TALKED WITH CHRYSLER ESCALATION DEPT. AND THEY OFFERED TO DO A BUY BACK.. WENT TO DEALERSHIP TODAY AND WHAT CHRYSLER OFFERED WAS 50% NOW ON THE BUY BACK AND THE OTHER 50% WHEN THEY RESALE THE VAN? THE DEALERSHIP WONT EXCEPT THIS OFFER. ITS UNETHICAL AND UNSAFE AND THEY WANT NO PART OF THIS. CHRYSLER IS AWARE OF THE PROBLEM WITH NO FIX AT THIS TIME. I AM NO GETTING BACK INTO THAT VAN NOR DO T I DON'T WANT TO BE THEIR 1ST FATALITY NOR DO I WANT TO BE ONE OF THEIR STATICS.

ON LONG TRIPS (GENERALLY GREATER THAN1 HOUR) THE ACC/FCW (ADAPTIVE CRUISE CONTROL/FRONT COLLISION WARNING SYSTEM) SYSTEM FAILS INTERMITTANTLY (WITH OR WITHOUT THE CRUISE ACTUALLY BEING ACTIVE) AND THE DASH DISPLAYS "ACC/FCW UNAVAILABLE SERVICE REQUIRED". ONCE HAVING FAILED, THE SYSTEM CANNOT BE RESET WHILE CONTINUING TO DRIVE, BUT TURNING THE ENGINE OFF AND RESTARTING WILL RESET IT. LOSING THESE SYSTEM PRESENTS A SAFETY HAZARD AS THE FCW IS NOT ONLY A WARNING SYSTEM BUT CAN ACTUALLY STOP THE CAR IN AN EMERGENCY SETTING. LOSING THE ACC (ADAPTIVE CRUISE CONTROL) ACTUALLY MEANS LOSING ALL CRUISE CONTROL, WHICH IS NOT ONLY ANNOYING BUT CAN EASILY LEAD TO EXCEEDING SPEED LIMITS AND/OR CONSTANTLY CHECKING THE SPEEDOMETER SETTING RESULTING IN REDUCED DRIVER SITUATIONAL AWARENESS. THE BIGGEST PROBLEM IS THAT THE FAILURE THROWS NO CODES THAT CODE READERS AT AUTOZONE OR CHRYSLER CAN SEE AND CHRYSLER SERVICE SAYS THERE IS NO FIX WITHOUT A CODE. INABILITY TO DIAGNOSE AND FIX THIS IMPORTANT ENHANCED SAFETY SYSTEM IS A SAFETY FAILURE AT CHRYSLER. NOTE THAT THE FAILURE HAS OCCURRED IN A VARIETY OF SITUATIONS--DAY/NIGHT/SUN/RAIN/CLOUD/SNOW/DIRTY/CLEAN/FAST/SLOW.

I BROUGHT MY CAR INTO THE SHOP ON FRIDAY FEBRUARY 2, BECAUSE I HAD EXPERIENCED ON 2 SEPARATE OCCASIONS A STALL. ONCE WHEN I WAS TURNING OUT OF MY SUBDIVISION, SO THANKFULLY AT A SLOW SPEED, HOWEVER, THE CAR STALLED IN THE MIDDLE OF A BUSY ROAD THAT I WAS TURNING ONTO. THE SECOND TIME, I WAS PULLING INTO THE GAS STATION, DECELLERATING AT ABOUT 30MPH. I HAD NO IDEA ABOUT THIS RECALL, I JUST KNEW THAT I NEEDED TO GET IT FIXED, AS I HAVE 3 CHILDREN THAT RIDE IN MY CAR EVERY DAY. ONCE I ARRIVED TO THE DEALER, I WAS NOTIFIED THAT THERE WERE 2 RECALLS FOR MY VEHICLE, AND THAT THEY WOULDN'T BE ABLE TO FIX EITHER OF THEM UNTIL APRIL. I HAVE OWNED THE CAR FOR LESS THAN A YEAR, AND AM TERRIFIED TO PUT MY CHILDREN IN THIS VEHICLE. CHRYSLER HAS INFORMED ME THERE IS NOTHING THEY CAN DO FOR ME. THAT THEY WILL FIX IT IN 2ND QUARTER OF 2018. THIS IS NOT OK. 2 SAFTEY RECALLS AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT. I KNOW THERE MUST BE OTHERS OUT THERE THAT ARE THINKING THIS WAY AS WELL, AND THAT WE CAN COME TOGETHER TO GET THIS TAKEN CARE OF. I WILL NOT WAIT AROUND FOR MY CAR TO CRASH WHILE I'M DRIVING DUE TO A STALL AND A RECALL THAT IS NOT BEING FIXED FOR 3-4 MONTHS.I AM NOT IMPRESSED AT ALL WITH CHRYSLER AND WILL MAKE SURE THEY ARE HELD ACCOUNTABLE.

MY 2017 PACIFICA SHUTT OFF ON ME WHILE I WAS IN THE MIDDLE OF TRAFFIC, I WAS IN BUMPER TRAFFIC AND HAD STOPPED FOR A FEW SECONDS THEN AS TRAFFIC STARTED TO MOVE I TOOK MY FOOT OFF THE BRAKE AND THE VAN SHUTT OFF. THE BRAKE BECAME VERY STIFF, TURNED CAR OFF TO RESTART AND DIDN'T DO ANYTHING, TRIED A SECOND TIME TO TURN ON AND IT WORKED. THEN THE FOLLOWING DAY AFTER DROPPING MY BOYS AT SCHOOL I CAME TO A RED LIGHT AND I WAS GETTING READY TO COME TO A STOP WHEN THE LIGHT TURNED GREEN AND I WENT TO STEP ON THE GAS PEDAL AND THE CAR JERKED .

ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.