2008 Chrysler Town & Country Complaint Log

BRAKE ISSUES - HAVING TO REPLACE BRAKE PADS AND ROTORS, WE ARE ON OUR THIRD SET FOR OUR 2008 CHRY TOWN AND COUNTRY MINI VAN. PRESENT MILEAGE 39884. ON TWO OCCASIONS THE BRAKES OVER HEATED WITH SMOKE, LOTS OF SMOKE. ONCE IN DEC.2009 AND THE OTHER 2010. WE USED SNOW TO COOL OFF THE BRAKES. WE WERE CONCERNED THAT A FIRE WOULD START. WE HAD TAKEN OUR VEHICLE BACK TO THE DEALER FOR THE BRAKES AND WE WERE TOLD THEY WERE FINE THIS PRIOR TO THE SMOKING INCIDENT IN 2009. LATER IN OCTOBER 2009 WE WENT TO FIRESTONE TO GET THE TIRES ROTATED THEY ADVISED THE BRAKES NEED TO BE REPLACED AT 22,324 MILES. THEY CALLED THE DEALER AND REPORTED THE BRAKES, THE DEALER ADVISED BRAKES WERE NOT COVERED. WE HAD THE BRAKE PADS AND ROTORS REPLACED A COUPLE DAYS LATER ON OWN. THEN IN JULY 2010 THE BRAKES OVER HEATED AND SMOKED AGAIN. ON SEPT 2010 THE BRAKE PADS AND FRONT ROTORS HAD TO BE REPLACED. UPON LOOKING INTO THIS ISSUE ON THE INTERNET THERE SEEMS TO BE A LOT OF COMPLAINTS WITH THE 2008 CHRY TOWN AND COUNTRY HAVING BRAKE ISSUES. WE DID GET A NOTICE FROM CHRY. BUT THERE SEEM TO BE A BIGGER ISSUE. *TR

IN DECEMBER 2009 THERE WAS A LOUD RUMBLING SOUND COMING FROM THE FRONT OF MY CAR. I TOOK IT TO MERLINS & WAS TOLD IT WAS BOTH FRONT WHEEL BEARINGS. I PAID $600 TO HAVE THE BEARINGS REPAIRED. NOW IN SEPTEMBER 2011 I'M HAVING THE SAME PROBLEM THAT THE FRONT BEARINGS NEED TO BE REPAIRED. *TR

PREMATURE BRAKE WEAR/FAILURE ON 2008 CHRYSLER TOWN AND COUNTRY. *TR

I BOUGHT A BRAND NEW 2008 CHRYSLER TOWN AND COUNTRY VAN IN NOV 2008. AFTER ABOUT A YEAR, DEC 2009 MY VAN STARTED SHAKING BADLY DURING BRAKING. IT HAD 17,050 MI (MOSTLY HIGHWAY MILES). I BROUGHT THE VAN INTO A CHRYSLER DEALERSHIP FOR INSPECTION. THEY TOLD ME THE BRAKES WERE 100% SHOT AND I NEEDED A COMPLETE BRAKE REPLACEMENT (ROTORS, PADS, FLUSH, ETC.) WHICH COST ME $650. I CALLED CHRYSLER COMPLAINING THAT BRAKES ON A NEW VEHICLE SHOULD NOT WEAR OUT ON A VEHICLE WITH LESS THAN 17K MILES (ESPECIALLY THE REAR BRAKES). CHRYSLER TOLD ME THIS WAS NORMAL BUT WOULD LOOK INTO IT. AFTER A MONTH I'VE NOT HEARD BACK. I'VE OWNED A 1992 AND 1999 CHRYSLER VANS AND NEVER HAD THESE BRAKE PROBLEMS. THE FRONT BRAKES ON MY OLDER VANS LASTED OVER 35K MILES AND THE REAR LASTED OVER 50K MILES. MY NEIGHBOR OWNS A 2006 TOWN & COUNTRY AND HAS HAD ONLY 2 BRAKE JOBS IN 80K MILES. APPARENTLY HE BRAKE DESIGN DID NOT CHANGE MUCH FROM THE 2007 MODEL HOWEVER THE 2008 GAINED A LOT OF WEIGHT (NEW MODEL) WHICH CONTRIBUTED TO THE PREMATURE BRAKE FAILURE. MINIMALLY, CHRYSLER SHOULD HAVE NOTIFIED ME OF THE PREMATURE BRAKE FAILURES BUT NEVER DID. I'VE CHECKED SAFETY COMPLAINTS ON YOUR ODI WEBSITE AND SAW 85 COMPLAINTS FOR BRAKES ON THE 2008 T&C. I ALSO CHECKED COMPLAINTS FOR EARLIER YEARS AND ONLY SAW ONLY A VERY FEW BRAKE COMPLAINTS. I'VE CHECKED THE INTERNET AND FOUND HUNDREDS UPON HUNDREDS OF COMPLAINTS RELATED TO BRAKE PROBLEMS ON THE 08 T&C. SO HERE'S MY SUMMARY: 1) I NEVER EXPECTED THE BRAKES TO GO AT SUCH LOW MILEAGE SO IF I NEEDED TO DO AN EMERGENCY STOP I PROBABLY WOULD HAVE HAD AN ACCIDENT. 2) APPARENTLY THERE WAS A DESIGN FLAW BUT CHRYSLER REFUSES TO ADMIT IT 3) CHRYSLER IS SILENTLY REIMBURSING OWNERS WHO FILE THE LOUDEST COMPLAINTS. ODI: YOU HAVE ALL THESE BRAKE COMPLAINTS FOR THE 08 T&C SO HOW IS IT THAT TOYOTA IS GETTING BASHED FOR THEIR BRAKES BUT CHRYSLER CONTINUES TO PRODUCE THEIR VANS WITH DEFECTIVE BRAKES?????? *TR

MY 2008 CHRYSLER TOWN & COUNTRY NEEDS NEW BRAKES AND THE FRONT AND REAR ROTORS RESURFACED AFTER ONLY 12,000 MILES. IT DOES NOT SEEM REASONABLE THAT THE BRAKES WOULD WEAR DOWN SO QUICKLY. *TR

MY 2008 T&C WAS PURCHASED IN MAY OF '08 AND HAS 14K MILES ON IT. WITH NO PRIOR WARNING, THE BRAKES WERE METAL ON METAL WHEN WE COME UPON TRAFFIC AT 70 MPH. WE WERE ABLE TO AVOID A COLLISION (THANKFULLY) USING THE LOWER TRANSMISSION GEARS. NOW, THE DEALERSHIP HAS INFORMED ME THAT IT IS MY RESPONSIBILITY BECAUSE THE WARRANTY IS ONLY FOR 1 YEAR/12K MILES, EVEN THOUGH IT WAS THEIR OVERSIGHT FOR NOT INFORMING ME THAT THE PADS WERE LOW AT MY 12K SERVICE. NOW, I NEED NEW PADS AND THE ROTORS RE-SURFACED. I FIND IT AMAZING THAT A VEHICLE THAT COSTS OVER $45K HAS SUCH POOR QUALITY MATERIALS THAT COULD ENDANGER LIVES. HOW IS THIS POSSIBLE. *TR

MY 2008 TOWN AND COUNTRY HAD TO REPLACE BRAKE PADS AND ROTORS DUE TO HEAVY NOISE AND WEAR OUT AT 12,750 MILES. MY MECHANIC SUGGESTED THE CALIPER IS DEFECTIVE AND IT CAUSES THE PROBLEM. BUT THE DEALER WON'T AGREE. SO THEY REPLACED JUST THE PADS AND ROTOR. NOW AT 28,000 MILES, THAT IS ANOTHER 15000 MILES, THE SAME PROBLEM ARISES. THE ROTORS AND PADS ARE FULLY GONE AND IT HAS A HUGE NOISE WHEN BRAKING WITH NO BRAKE IN EFFECT. *TR

I LEASE A 2008 CHRYSLER TOWN AND COUNTRY MINIVAN. WE HAVE COMPLAINED ABOUT BRAKE NOISES SINCE TAKING POSSESSION OF THE VEHICLE. NOW, AT 18,000MILES, I AM TOLD THAT THE BRAKE PADS AND ROTORS NEED TO BE REPLACED. I WAS ALSO TOLD BY CHRYSLER THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. CHRYSLER REFUSES TO DO ANYTHING ABOUT THIS OTHER THAN GIVE ME A 20% DISCOUNT ON THE REPAIR. *TR

CHRYSLER TOWN & COUNTRY MINIVAN - YEAR = 2008, BRAKES AND ROTORS DO NOT HOLD UP, NEED REPLACING AFTER ONLY 15,000 MILES, MANY CONSUMERS HAVING SAME ISSUE. *TR

2008 CHRYSLER TOWN AND COUNTRY BRAKES WERE REPLACED AT 20,000 MILES AND FACTORY WARRANTY WAS FOR 10,000 MILES. I HAD TO REPLACE BOTH BREAK PADS AND ROTORS ON A NEW VEHICLE. *TR

AT APPROX. 34,000 MILES - WHILE DRIVING THE ENGINE WOULD SHUT OFF (NO POWER STEERING/NO POWER BRAKES), HORN WOULD SOUND CONSTANTLY, INSTRUMENT PANEL WOULD TURN OFF, WINDSHIELD WIPERS WOULD TURN ON AND SOMETIMES THE BRAKES WOULD PARTIALLY ACTIVATE. IT TOOK 3 TRIPS TO DEALER TO RESOLVE THE PROBLEM. THE DEALER REPLACED THE IGNITION KEYS WE HAD AND THIS SEEMED TO RESOLVE THE PROBLEM. 35,000 MILES - SAME SYMPTOMS AS ABOVE. THE ONLY WAY TO RE-START THE VEHICLE WAS TO DIS-CONNECT THE BATTERY. AFTER RECONNECTING THE BATTERY AND RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE PROPERLY FOR APPROXIMATELY 20 MILES, THEN WE HAD TO REPEAT THE PROCESS. EVENTUALLY THE DEALER REPLACED A COMPUTER CARD WHICH SO FAR HAS RECTIFIED THE PROBLEM. **IMPORTANT TO NOTE** THE DEALER STATED THEY COULD NOT RESOLVE THE ISSUE UNLESS THEY COULD GET THE VEHICLE TO REPEAT THE PROBLEM. THEY REPORTEDLY COULD NOT GET THE VEHICLE TO REPEAT THE PROBLEM. THEY DID NOT CONSIDER CUSTOMER REPORT OF THE PROBLEM TO BE SUFFICIENT. *TR

AT APPROX. 34,000 MILES - WHILE DRIVING THE ENGINE WOULD SHUT OFF (NO POWER STEERING/NO POWER BRAKES), HORN WOULD SOUND CONSTANTLY, INSTRUMENT PANEL WOULD TURN OFF, WINDSHIELD WIPERS WOULD TURN ON AND SOMETIMES THE BRAKES WOULD PARTIALLY ACTIVATE. IT TOOK 3 TRIPS TO DEALER TO RESOLVE THE PROBLEM. THE DEALER REPLACED THE IGNITION KEYS WE HAD AND THIS SEEMED TO RESOLVE THE PROBLEM. 35,000 MILES - SAME SYMPTOMS AS ABOVE. THE ONLY WAY TO RE-START THE VEHICLE WAS TO DIS-CONNECT THE BATTERY. AFTER RECONNECTING THE BATTERY AND RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE PROPERLY FOR APPROXIMATELY 20 MILES, THEN WE HAD TO REPEAT THE PROCESS. **IMPORTANT TO NOTE** THE DEALER STATED THEY COULD NOT RESOLVE THE ISSUE UNLESS THEY COULD GET THE VEHICLE TO REPEAT THE PROBLEM. THEY REPORTEDLY COULD NOT GET THE VEHICLE TO REPEAT THE PROBLEM. THEY DID NOT CONSIDER CUSTOMER REPORT OF THE PROBLEM TO BE SUFFICIENT. *TR

LEASED 2008 CHRYSLER TOWN & COUNTRY IN MARCH 2008. AT 12,000 MILES WE EXPERIENCED LOSS OF BRAKING, SCREECHING, GRINDING AND HAD DEALER INSPECT BRAKES - WAS TOLD PADS WERE COMPLETELY WORN TO METAL AND HAD TO HAVE BRAKE PADS REPLACED AND ROTORS MACHINED. AT 21000 LOSS OF BRAKING AGAIN, GRINDING, PULLING AND DEALER REPORTS THAT ROTORS ARE BELOW MACHINE TOLERANCE, PADS ARE WORN TO METAL AND ROTORS HAVE TO BE REPLACED. DEALER REPORTS THIS IS "NORMAL" FOR THIS VAN. CLEARLY THE BRAKE MATERIALS/SYSTEM ARE INADEQUATE FOR THIS VAN AND PRESENT A SIGNIFICANT SAFETY ISSUE - AS NO DRIVER HAS AN EXPECTATION OF BRAKE WEAR AND FAILURE AT 12,000 MILE INTERVALS. *TR

2008 TOWNCOUNTRY TOURING VAN 3.8 V6, EXCESSIVE BRAKE WEAR AND WHEEL PAD DUST.MY WIFE HAS DRIVEN THE SAME ROUT TO WORK FOR PAST 22 YEARS 90%OF MILES PUT ON HIGHWAY MILES ,70MILES DAILY ROUND TRIP THREE STOP LIGHTS,6 STOP SIGNS ONE WAY. ON ALL PREVIOUS VEHICLES 2 ISUZU RODEOS AND LAST ONE WAS FORD TAURUS ALL 3 HAD 200.000+ MILES WHEN SOLD . ALL OF THEM REQUIRED ONLY 2 SETS OF BRAKE PADS ON FRONT WHEELS ,ONE SET ON REAR ,AND DID NOT HAVE TO RESURFACE ANY ROTORS ON ANY OF MY VEHICLES I DO MOST OF SERVICEWORK AFTER WARRANTY EX AS WELL AS 2 TRUCKS 1 1992 CHV 4X4 EX CAB 227,000 IS ON ITS THIRD SET FROM FACTORY, 1 04 FORD CREW CAB 55,000 AND BRAKES ARE HALF WORN.(( NOW OUR PROBLEM CHY VAN 22,000 MILE BRAKE DUST THAT WAS A THICK FILM, LIKE THE COLOR OF THE USED OIL, THE DUST WAS THICK AFTER THE FIRST 5-600 MILES I CALLED THE SERVICE DEP AND WAS TOLD THAT IS A PROBLEM WITH MOST 08 DODGE, CHY VEH AND THEY HAVE NOT COME OUT WITH ANY NEW BRAKE PADS OR ROTORS TO REMEDY THIS,BUT SAID THEY HAVE MADE A SPRAY THAT YOU SPRAY ON RIMS SO DUST WILL NOT ACCUMULATE AS MUCH BUILDUP ON WHEELS . I TOLD THE SERVICE MANAGER THAT WE DID NOT SPEND 36,000 ON A VEHICLE TO WIPE WHEELS OFF EVERY 3-400 MILES OR BUY A CAN OF THEIR SPRAY FOR I THINK IT WAS AROUND 16-18 DOLLARS. THE SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT .AND I SAID YES YOU CAN I WILL HAVE MY WIFE COME BY HERE EVERY FRI AFTER NOON SO HE COULD WIPE THE BRAKE DUST OFF !! HE DIDN'T THINK THAT WAS TO FUNNY,SO EACH TIME I HAD THE 3 OIL CHANGES DONE I HAD THEM WIPE OFF WHEELS ON THERE TIME. SO HERE WE ARE TODAY 12-14 2009 22,000 MILES ON VAN WITH EX BRAKE PAD,ROTOR WEAR AND UNEVEN PAD WEAR FRONT L OUTSIDE FACE FINE, WITH ABOUT 3/16 PAD REM, INSIDE FRONT PAD METAL TO METAL ON LOWER HALF OF ROTOR ,UPPER HALF HAS 1/8 LEFT ON PAD .PASSFRONT PADS HAVE 3/16 LEFT WITH BOTH FRONT ROTORS HAVING A GOOD 3/16 WEAR GROVE INDENT LIP AT TOP OF ROTOR. LEAVING NOT ENOUGH FACE TO RESURFACE . PARTS ONLY 400 NO LABOR,NO ONE HELPS!! *TR

I HAVE OWNED A 2008 CHRYSLER TOWN & COUNTRY MINIVAN SINCE NEW AND IT CURRENTLY HAS 27,200 MILES ON IT. ALMOST ALL (APPROX. 20000) ARE HIGHWAY / COAST TO COAST MILES. THE FRONT BRAKES AND ROTORS ARE BAD AND NEED REPLACING. I HAVE TWO OTHER VEHICLES WITH OVER 60,000 MILES ON THEM AND THE BRAKES ARE STILL OKAY. 2008 CHRYSLER TOWN & COUNTRY FACTORY BRAKES ARE DEFECTIVE IN MY OPINION AND MANY BELIEVE ARE TOO SMALL FOR THE VEHICLE. THIS SHOULD BE INVESTIGATED. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAD TO REPLACE THE RIGHT AND THE LEFT WHEEL BEARING DUE TO A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WHEEL BEARINGS WERE REPLACED. THE CONTACT CAN HEAR THE NOISE IN THE FRONT OF HER VEHICLE WHEN SHE ACCELERATES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

I HAVE A 2008 CHRYSLER TOWN & COUNTRY VAN WITH JUST 22,000 MILES ON IT AND HAVE BEEN TOLD I NEED NEW BRAKES AND ROTORS. I HAVE NEVER HAD TO REPLACE BRAKE PADS AT THIS LOW OF MILEAGE. I HAVE HEARD FROM OTHERS THAT THIS IS A PROBLEM WITH THESE VANS DUE TO THE ROTORS AND BRAKE PADS BEING TO SMALL. I FEEL THAT CHRYSLER SHOULD BE MADE TO RECALL THESE VEHICLES AND PUT ADEQUATE BRAKES ON THEM. *TR

MY 2008 CHRYSLER TOWN AND COUNTRY STARTED MAKING FRONT BRAKE NOISE AT 25,000 MILES. WHEN REMOVING THE FRONT WHEELS FOR TIRE ROTATION, NOTICED THE PADS WERE WORN DOWN AND THE ROTORS HAD A DEEP RIDGE ON THE OUTSIDE. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH SHE HEARD A HUMMING NOISE; HOWEVER, WHEN SHE PUT HER FOOT ON THE BRAKE PEDAL SHE HEARD THE NOISE AGAIN. SHE STOPPED TO CHECK THE VEHICLE AND FOUND THAT THE LEFT REAR TIRE WAS SMOKING. SHE ALLOWED THE BRAKES TO COOL DOWN. THE DEALER STATED THAT THE VEHICLE NEEDED NEW BRAKE PADS, ROTORS, AND CALIPERS AND CONFIRMED THAT THE WARRANTY ONLY COVERED THE CALIPER. THE BRAKE PADS, ROTORS, AND CALIPERS WERE REPLACED. THE REPAIR COST WAS $615.00. A REPORT 19213709 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER BELIEVES THAT SHE LEFT THE EMERGENCY BRAKE ON AND THAT CAUSED THE REAR BRAKES TO FAIL. THE VEHICLE HAS EXCEEDED THE 12,000 MILE WARRANTY; THEREFORE HER REQUEST FOR REIMBURSEMENT WAS DENIED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE 36,000.

I HAVE HAD MAJOR BRAKE PROBLEMS WITH MY TOWN AND COUNTRY 2008 VAN. I FIRST NEED NEW ROTORS AND PADS AT 11,000. CHRYSLER COVERED THAT UNDER WARRANTY. THEN AGAIN AT ABOUT 23,000 MILES MY PADS NEEDED TO BE REPLACED AND ROTORS REFINISHED. THE SECOND JOB I HAD DONE AT MIDAS, THEY HAD TO REPLACE THE FRONT BRAKE PADS AND RESURFACE THE ROTORS TWO MORE TIMES (IN THE LAST TWO MONTHS) BECAUSE THEY KEEP GLAZING. BOTTOM LINE IN CONVERSATIONS THAT I HAVE HAD, IT SOUNDS LIKE THE ROTORS THEY PUT ON THIS VEHICLE ARE NOT LARGE ENOUGH TO HANDLE THE WEIGHT OF THE VAN. I AM CONCERNED ABOUT THIS ISSUE AND IT IS CREATING MUCH ANXIETY IN ME. I AM ALWAYS LISTENING TO THE BRAKES AND WONDER HOW SOON I AM GOING TO HAVE TO TAKE THEM TO BE REPAIRED AGAIN. I ALSO WORRY THAT THIS CAN BE A DANGEROUS ISSUE. I FOUND FORUMS ON-LINE WHERE THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE. *TR

BRAKES WORN DOWN TO METAL IN LESS THAN 16,000 MILES. *TR

2008 CHRYSLER TOWN & COUNTRY - FRONT BRAKE PADS NEEDED REPLACING AFTER ONLY 16,700 MILES AND 1 1/2 YEARS. LEFT FRONT BRAKE PAD HAD GONE SLIGHTLY ASKEW AND MADE A GROOVE IN THE ROTOR, WHICH NEEDED REPLACEMENT. DEALER ATTRIBUTED IT TO "NORMAL WEAR AND TEAR" AND WOULD NOT COVER IT UNDER WARRANTY. NEVER HAVE I HAD TO REPLACE BRAKES ON A BRAND NEW CAR! *TR

BRAKE REPLACEMENT - 2008 CHRYSLER TOWN & COUNTRY AT 20,789 MILES. *TR

CHRYSLER TOWN & COUNTRY WITH 21,000 MILES ONLY PRESENTS EXCESSIVE WEAR OF BRAKE PADS. SYMPTOMS OF THE PROBLEM WERE NOISE, VIBRATION AND LATELY DIFFICULTY IN BRAKING: CAR DID NOT STOP WITH BRAKE PEDAL FULL DOWN. DEALER SERVICE REPORTS STATES THAT FRONT BRAKE PADS HAVE ONLY 5% LIFE REMAINING AND PADS AND ROTORS HAD TO BE REPLACED FOR A TOTAL COST OF $335 AT OWNER EXPENSE. CHRYSLER HAS ISSUED A SERVICE BULLETIN NO. 05-006-08 ON 12.09.2008 STATING THAT "FRONT BRAKE PADS MAY EXHIBIT EXCESSIVE NOISE, SQUEAL/SHUDDER/VIBRATION AND/OR LINING LIFE COMPLAINTS." BUT HAS NOT ISSUED A RECALL EVEN IF THIS IS A MAJOR SAFETY ISSUE. CHRYSLER CUSTOMER SERVICE DID NOT REFUND THE EXPENSE FOR PADS AND ROTORS REPLACEMENT STATING THAT BRAKES ARE A WEAR COMPONENT AND WEAR OUT IN DIFFERENT WAYS. AN INTERNET SEARCH SHOWS THAT THIS IS A MAJOR PROBLEM OF THIS VEHICLE AND MANY CUSTOMERS HAVE FILED COMPLAINTS: HTTP://WWW.EDMUNDS.COM/CHRYSLER/TOWNANDCOUNTRY/2008/CONSUMERREVIEW.HTML , HTTP://WWW.FIXYA.COM/CARS/T2122925-EARLY_WEAR_FRONT_BRAKES_ROTORS_2008_TOWN , ETC. ACCORDING TO MANY CUSTOMERS, PADS AND ROTORS HAVE TO BE REPLACED IN THIS VAN EVERY 15,000 MILES TO ENSURE THE SAFETY OF THE OCCUPANTS. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE RIGHT PASSENGER SLIDING DOOR OPENED AND CLOSED RANDOMLY. THE DOOR LATCH HAS ALSO MALFUNCTIONED. A LOCAL MECHANIC RESET THE COMPUTER AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE PLANS TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER AND NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 39,300.

2008 TOWN AND COUNTRY MINI VAN - COMPLETE TRANSMISSION REBUILT AT 13,000 MILES, HAD TO REPLACE FRONT BRAKES AT 20,000 MILES, SHIFTER CABLE DAMAGED AND HAD TO REPLACE. *TR

HAD TO REPLACE MY BRAKE PADS AND ROTORS ON MY 2008 TOWN & COUNTRY AT ONLY 18000 MILES. THAT IS UNACCEPTABLE!!!!! *TR

BRAKES ON 2008 CHRYSLER TOWN AND COUNTRY PREMATURELY WORN AT 23,000 MILES. BRAKES WERE INSPECTED BY AN AUTHORIZED DEALER AT 19,200 MILES DURING A ROUTINE TIRE ROTATION AND NO NOTIFICATION OF WORN BRAKE PADS WAS GIVEN. AT APPROXIMATELY 22,000 MILES WE BEGAN TO HEAR A LIGHT GRINDING IN THE FRONT RIGHT WHEEL DURING BRAKING. WE TOOK THE VEHICLE INTO AN AUTHORIZED DEALER AT 23,600 MILES FOR INSPECTION OF THE GRINDING, WHICH HAD GOTTEN SIGNIFICANTLY WORSE. I WAS NOTIFIED THAT THE BRAKES WERE DOWN TO METAL ON METAL AND THE ROTORS WERE TOO FAR GONE TO RESURFACE. AUTHORIZED DEALER REPLACED THE ROTORS, BRAKE PADS, AND FLUSHED AND REPLACED THE BRAKE FLUID AT THE OWNER'S EXPENSE OF $575. THIS APPEARS TO BE PREMATURE FOR PADS TO GO TO METAL ON METAL AT ONLY 23,600 MILES WITH NO PRIOR NOTIFICATION. THERE WAS NO WARNING OF WORN BRAKE PADS SUCH AS A WEAR SENSOR OR INDICATOR WHICH CAUSES A SQUEALING IN THE BRAKES ON MOST VEHICLES. FIRST INDICATION THAT THE PADS WERE WORN WAS WHEN THE METAL ON METAL SOUND WAS HEARD. *TR

2008 TOWN & COUNTRY CHRYSLER MINI-VAN NEEDED COMPLETE FRONT BRAKE REPLACEMENT INCLUDING ROTORS. SHOP REPAIRING BRAKES SAID THEY HAD SEEN THIS ON SEVERAL OTHER VANS OF THE SAME YEAR AND WITH SIMILAR LOW MILEAGE. I OWNED A TOYOTA HIGHLANDER FOR OVER 3 YEARS AND NEVER NEEDED TO DO ANY BRAKE WORK. WHY WOULD THE BRAKES NEED TO BE COMPLETELY REPLACED IN LITTLE OVER A YEAR OF USE AND WITH LESS THAN 24K MILES? *TR

THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY NEEDS TO BE REPLACED....THE VEHICLE ONLY HAS 26000 MILES ON IT, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM (INCLUDING THE DODGE CARAVANS) AND I BELIEVE IT'S A SERIOUS ISSUE THAT REQUIRES CHRYSLER TO COVER THE COSTS WE (THE CONSUMERS) HAVE INCURRED BECAUSE OF THIS DEFECT. THAT SHOULD BE ENOUGH TO RAISE A RED FLAG, BUT I KNOW WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. CHRYSLER/DODGE HAS EVEN ACKNOWLEDGED THE ISSUE WITH TSB #05-006-08 ISSUED 12-08-2009. BUT IT IS NOT COVER BY THE WARRANTY. *TR

I PURCHASED MY 2008 T & C 4 MONTHS AGO AND IT HAS 14,000 AND IT NOW HAS ONLY 17,000 MILES. I TOOK IT TO THE DEALER TODAY BECAUSE IT WAS MAKING NOISES THAT SOUNDED LIKE THERE WAS SOMETHING WRONG WITH THE BRAKES AND ALSO FOR THE DVD PLAYER, AND THE OUTLET THAT WASN'T WORKING THE BACK. THEY TOLD ME THE BRAKE PADS AND ROTORS WOULD HAVE TO BE REPLACED. I WOULD HAVE TO FORK OUT $400. THIS IS OBVIOUSLY AN ONGOING PROBLEM THAT CHRYSLER NEEDS TO OWN UP TO AND FIX. THEY ALREADY GOT ME FOR THE COST OF THE VAN AND NOW IT SEEMS EVERY 5-10,000 THEY WILL BE GETTING ME FOR $400 BECAUSE I AM GOING TO HAVE TO REPLACE THE BRAKES AND ROTORS. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED AND DEPRESSING THE BRAKES, THE VEHICLE BEGAN TO SHAKE AND VIBRATE EXCESSIVELY. THE CONTACT STATED THERE WERE SEVERAL REPAIRS MADE TO THE BRAKES PREVIOUSLY INCLUDING A REPLACEMENT OF THE FRONT BRAKE PADS AND ROTORS IN NOVEMBER 2009. THE REAR ROTORS WERE REPLACED MAY 2010 AND THE FRONT ROTORS WERE REPLACED AGAIN IN JULY 2010. THE CONTACT STATED THE FAILURE WOULD CEASE FOR A LIMITED TIME BEFORE RECURRING. THE MANUFACTURER ADVISED THAT THE CONTACT WOULD BE REIMBURSED FOR THE REPAIR COSTS BUT COULD NOT PROVIDE A PERMANENT REMEDY TO THE FAILURE. THE FAILURE MILEAGE WAS 17,002 AND THE CURRENT MILEAGE WAS 31,000.

I RECENTLY HAD TO REPLACE THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY....THE VEHICLE ONLY HAS 24748 MILES ON IT AND IS 18 MONTHS OLD, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND I BELIEVE IT'S A SERIOUS ISSUE THAT REQUIRES CHRYSLER TO COVER THE COSTS WE (THE CONSUMERS) HAVE INCURRED BECAUSE OF THIS DEFECT. THERE WAS ANOTHER VEHICLE, A 2008 DODGE CARAVAN, IN THE SHOP AT THE EXACT SAME TIME AS MY VEHICLE. IT HAD APPROXIMATELY THE SAME AMOUNT OF MILES ON IT AND WAS BEING SERVICED FOR THE EXACT SAME PROBLEM. THAT SHOULD BE ENOUGH TO RAISE A RED FLAG, BUT I KNOW WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. *TR

NEEDS NEW FRONT PADS AND ROTORS AT 14,000 MILES. I MADE THE MISTAKE OF WAITING TO LONG TO REPORT PROBLEM BECAUSE THE WARRANTY IS 12,000 MILES AND PROBLEM STARTED WELL BEFORE 12,000 MILES. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY WITH ANTI LOCK BRAKES. SHE STATED THAT THE VEHICLE WAS MAKING A SQUEALING NOISE WHILE DRIVING APPROXIMATELY 25 MPH WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKE SHOES AND BRAKES. TWO MONTHS LATER, THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP FOR REGULAR TIRE MAINTENANCE WHERE THEY FOUND THE BRAKE SHOES WERE WORN OUT AND THE VEHICLE WAS IN NEED OF NEW BRAKES YET AGAIN. NO FURTHER REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE PREMATURE WEAR OF THE BRAKES. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT WAS 34,000.

I HAVE HAD SEVERAL PROBLEMS WITH THE 2008 CHRYSLER MINIVAN. ELECTRICAL, ENGINE, IGNITION, ETC. I EVEN HAD THE ONE DOOR NOT HAVE THE SENSOR GO OFF AND PINCH MY ONE TWINS LEG INTO THE DOOR! OVER THE YEARS, THE IGNITION SWITCH POPS OVER AND STOPS THE CAR COMPLETELY WHILE DRIVING AT INTERMITTENT TIMES. I COULD BE GOING 20 MILES AN HOUR OR ON THE HIGHWAY DRIVING AT A HIGHER RATE OF SPEED. THE WHOLE VAN SHUTS DOWN SO IF YOU ARE ON THE HIGHWAY, YOU CAN BARELY STEER TO GET OVER (AND THANKFULLY I HAVE BEEN ABLE TO DO SO). I RECEIVED A RECALL NOTICE IN JUNE. IT IS NOVEMBER AND MY VAN STILL ISN'T FIXED. THE DEALERSHIP AND CHRYSLER KNOW THAT I AM HAVING THE ISSUE AND HAVE HAD IT. I HAVE CALLED AND VOICED MY COMPLAINTS. I AM "NUMBER 5" IN LINE TO GET THE PART! SO, WHAT WILL CHRYSLER DO WHEN I GET REAR ENDED OR INJURED WHEN MY VEHICLE FAILS TO OPERATE. THE VAN SHUTS OFF AT LEAST ONCE A WEEK WHILE I AM DRIVING IT. IF I DIDN'T HAVE FULL, LIFETIME WARRANTY, THIS VAN WOULD HAVE BEEN TRADED IN THE YEAR AFTER I PURCHASED IT. IT HAS BEEN NOTHING BUT PROBLEMS SINCE I HAVE OWNED IT. CHRYSLER IS NOT DOING ITS JOB TO KEEP PEOPLE SAFE. THEY HAVE NOT TAKEN MY ISSUE SERIOUSLY AND BRUSH IT OFF AS NOT A BIG DEAL. I HAVE A VAN BECAUSE I HAVE KIDS. I WOULD THINK THAT SAFETY WOULD BE OF UTMOST IMPORTANCE BUT IT FALLS ON DEAF EARS. *TR

I HAVE A CHRYSLER TOWN AND COUNTRY WHICH I BOUGHT NEW. IT HAS 21,000 MILES AND HAVE JUST REPLACED THE BRAKE PADS. I HAVE DRIVEN MANY DIFFERENT MAKES OF VEHICLES AND HAVE NEVER HAD TO REPLACE BRAKE PADS AT SUCH A LOW MILEAGE. I AM NOT A DRIVER THAT 'RIDES THE BRAKES'. I WAS TOLD AT THE DEALERSHIP THAT THEY HAVE HAD TO REPLACE MOST TOWN AND COUNTRY BRAKE PADS AT ABOUT 20,000. OBVIOUSLY THIS IS A FAULTY PART. I SUPPOSE THE REAR BRAKE PADS WILL BE NEXT. I HAVE SEEN MANY LETTERS ON INTERNET FORUMS COMPLAINING OF THE SAME PROBLEM. I THINK THESE BRAKES SHOULD BE RECALLED BEFORE SOMEONE IS KILLED. PLEASE INVESTIGATE THE LIFE OF THESE BRAKE PADS. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY MINI VAN. THE VEHICLE WAS TAKEN TO A LOCAL SHOP AND HE WAS ADVISED THAT THE ROTORS AND BRAKE PADS ON ALL FOUR WHEELS NEEDED TO BE REPLACED AT AN EXPENSE OF $950.00. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 16,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

NEW 2008 CHRYSLER TOWN AND COUNTRY IN APRIL 2008. OCTOBER 2009, WITH 18,600 MILES, NOISE WAS COMING FROM FRONT END WHEN BRAKES APPLIED. DEALER HAD TO REPLACE FRONT PADS AND ROTORS. PADS WORE TO METAL WITHOUT ANY WARNINGS AND GOUGED THE ROTOR. REAR BRAKES WERE WORN TO 35% AND WERE REPLACED ALSO. DEALER BLAMED IT ON A HEAVIER VAN AND OUR TYPE OF DRIVING AND TO EXPECT TO HAVE TO DO BRAKE WORK AGAIN IN 15,000 TO 20,000 MILES. WE HAVE HAD MANY CARS/VANS, HAVE NOT CHANGED OUR TYPE OF DRIVING AND NEVER REPLACED BRAKES WITH THIS LOW MILEAGE. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED AND RECALLED. *TR

HAVE BRAKE FAILURE AT 17,000 MILES. BRAKES WERE MAKING NOISE STARTING AT ABOUT 3,000 TO 4,000 MILES HAD BRAKES CHECKED AT DEALERSHIP AT ABOUT 9,000 MILES, PADS WERE INSPECTED TO BE OK AND THEY TURNED THE ROTORS. HOWEVER, THEY CONTINUED TO MAKE NOISE. TOOK VEHICLE INTO DEALERSHIP AT 17,000 MILES AND THEY INFORMED ME THAT IT WAS UNSAFE TO DRIVE. PADS AND ROTORS NEEDED TO BE REPLACED AS IT WAS METAL ON METAL AND CHRYSLER WAS NOT GOING TO COVER IT UNDER WARRANTY. *TR

ELECTRICAL SYSTEM PROBLEM. MULTIPLE CAN/BUS ERRORS. ALL DASHBOARD FUNCTIONS GO OUT. ALL DASH LIGHT TROUBLE LIGHTS COME ON. WINDSHIELD WIPERS COME ON. HEAD LIGHTS FLASH. *TR

AFTER ONLY 3000 MILES I TOOK IT TO THE DEALERSHIP (JAN09) BECAUSE I NOTICED THAT THE FRONT LEFT ROTOR HAD ABNORMAL GROOVES ON IT- I KNOW A SMOOTH ROTOR, AND THAT ONE WAS NOT! RIGHT FRONT ROTOR WAS SMOOTH. DEALERSHIP RETURNED VEHICLE SAYING ALL CONDITIONS NORMAL- THEY DIDN'T TELL ME ABOUT THIS HUGE PROBLEM- I HAD TO FIND OUT ABOUT IT MYSELF! LATER, AT 16,000 MILES BRAKES SQUEAKED UNDER ALL BRAKING CONDITIONS. LATER, AT 21,000 MILES OF NORMAL CITY & HIGHWAY DRIVING & NOT HARSH BRAKING, I READ ABOUT THESE MULTIPLE COMPLAINTS AND WENT TO MY LOCAL SERVICE STATION- YUP, REPLACE FRONT PADS & ROTORS FOR $350. ROTORS WERE 1.075 AND 1.079 (MIN SPEC 1.040); PADS WERE 90% WORN. I THEN CALLED CHRYSLER CUSTOMER SERVICE REP AND SENIOR RESOLUTION TEAM- NO LUCK. I WENT TO A DIFFERENT DEALERSHIP- NO LUCK. LUCKILY FOR ME BASED ON MY OWN INTUITION AND RESEARCH, I FOUND OUT ABOUT THE PROBLEM BEFORE MY WIFE & KIDS WERE HARMED BY UNSAFE BRAKES. 21K MILES FOR NEW BRAKES- YOU'VE GOT TO BE KIDDING ME! I CURRENTLY HOLD THE FAILED PARTS. PLS HELP ME & OTHERS. *TR

CHRYSLER TOWN AND COUNTY 2008 LIMITED, BRAKES AND ROTORS NEED TO BE REPLACE AT 21,000 MILES. NORMAL HIGHWAY AND CITY DRIVING. HAVING TO REPLACE BRAKES AT 21,000 MILES IS UNHEARD OF FOR OTHER MANUFACTURERS. *TR

2008 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES PROBLEMS WITH FRONT AND REAR BRAKES *TGW THE CONSUMER STATED THE BRAKES HAVE BEEN REPLACED THREE TIMES. THE CONSUMER STATED THERE WAS A BURNING SMELL COMING FROM THE VEHICLE. THE CONSUMER IMMEDIATELY PULLED OVER AND DISCOVERED THE FRONT BRAKES WERE EXTREMELY HOT AND THE REAR BRAKES WERE SMOKING. THE SERVICE MANAGER INDICATED THERE WAS A PROBLEM WITH THE BRAKES AND THEY COULD NOT SEEM TO FIX THEM. ALSO, THE AIR VENT WAS NOT WORKING PROPERLY, A FUSE HAD TO BE REPLACED, AS WELL AS THE STARTER. THE DRIVER SIDE MIRROR HAD TO BE REPLACED, THE HANDLE ON THE SLIDING DOOR WAS REPLACED, THE DRIVER SIDE REAR DOOR DID OPEN PROPERLY AND THE BUMPER FELL APART. *JB THE CONSUMER STATED THE FRONT AND REAR BRAKES HAD TO BE REPLACED FOR A FOURTH TIME. UPDATED 07/12/10*JB

MY 2008 CHRYSLER TOWN AND COUNTRY'S BRAKES HAVE FAILED AT 16,000 MILES. FORTUNATELY, THERE WASN'T AN ACCIDENT, BUT THIS IS A SERIOUS SAFETY CONCERN. EWALD (MILWAUKEE) MY DEALER HAS TO COMPLETELY REPLACE MY FRONT AND REAR BRAKES. FROM MY INTERNET RESEARCH, THERE SEEMS TO BE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I HAVE CONTACTED CHRYSLER. *TR

2008 CHRYSLER TOWN & COUNTRY. *TR

BOUGHT A 2008 CHRYSLER TOWN AND COUNTRY WITH 12,000 MILES ON IT WITHIN 2 WEEKS OF OWNING HAD TO TAKE BACK TO DEALER TO HAVE NEW PADS ON THE FRONT AND ROTORS TURNED FRONT AND REAR. AT 16,000 MILES FRONT AND REAR PADS AND REAR ROTORS WERE REPLACED AND FRONT ROTORS RESURFACED AGAIN WHICH PUT THEM BELOW SPECS AND AT 20,000 MILES FRONT ROTORS WERE REPLACED DUE TO DEALER ERROR IN MACHINING THE ROTORS BELOW SPECS AND REPLACED FRONT PADS. BRAKES HAVE A VERY LOUD SQUEAL THAT IS EAR PIERCING AND NOT NORMAL BUT I WAS TOLD BY A 3RD DEALER THAT THIS IS A COMMON ISSUE THAT I JUST HAVE TO LIVE WITH DUE TO POOR DESIGN ON BRAKES OF THESE VEHICLES. VERY UNHAPPY WITH MY PURCHASE. I HAVE ONLY HAD THE VEHICLE FOR 1 1/2 YEARS AND ONLY PUT 9,000 MILES ON IT SO FAR AND I AM NOT INTERESTED IN REPLACING BRAKES TO LINE THE POCKETS OF A STRUGGLING VEHICLE MANUFACTURER BY PURCHASING THEIR PARTS. AFTERMARKET PADS AND ROTORS ARE MORE EXPENSIVE THAN OEM BECAUSE THE MODEL IS NEWER AND BECAUSE THEY SELL SO MANY.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY REMAINED IN THE START POSITION. THE CONTACT HAD TO TAP THE KEY IN ORDER FOR THE KEY TO GO INTO THE ON POSITION. IN ADDITION, THE CONTACT STATED THAT THAT THE WINDSHIELD WIPERS AND RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4.

FAULTY BRAKES ON MY 2008 CHRYSLER TOWN & COUNTRY LIMITED. MY VAN HAS 49,897 MILES ON IT AND IT NEEDS A 5TH SET OF FRONT PADS. THE 4TH SET OF PADS WERE REPLACED ON 7-9-09 WHEN THE VEHICLE HAD 39,525 MILES ON IT. AT THAT TIME THE FRONT PADS, FRONT ROTORS, REAR PADS AND REAR ROTORS HAD TO BE REPLACED. THREE MONTHS LATER ON 10-10-09 I WAS INFORMED THAT THE FRONT PADS NEEDED TO BE REPLACED AGAIN WITH 49,897 MILES ON THE VEHICLE. EACH TIME THE BRAKES WERE OEM PARTS REPLACED BY THE DEALER. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE BRAKES ARE NOT MAKING ANY NOISES, BUT COULD GIVE OUT AT ANY MOMENT CAUSING A VERY SERIOUS ACCIDENT. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE BRAKING SYSTEM AND I AM REQUESTING A RECALL FROM CHRYSLER. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT HIS FRONT BRAKES WERE COMPLETELY WORN OUT. THE BRAKE PADS AND ROTORS ON THE FRONT AND BACK OF HIS VEHICLE WERE REPLACED. THE DEALER STATED THAT IT WAS A COMMON PROBLEM WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WERE NO EXISTING RECALLS OR WARRANTIES, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 24,395.