There are 21 owner-reported fuel system complaints for the 2012 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving
The fuel pump relay has failed. The relay is part of the TIPM and the cost to repair at the dealer is well over one thousand dollars.
The TIPM is malfunctioning and causing the fuel pump to never turn of on the car. the only way to turn it off is to pull the fuse.
Vehicle has repeatedly died while driving on the highway. After sitting approximately 1 hour it will start again.
Fuel pump relay not working and caused van to stall while driving. Then van wouldn’t start due to not getting fuel. Vehicle is not safe to drive due to possibility of stalling while driving.
Chrysler recalled Jeep n Durango models due to faulty fuel pump relay. Town and Country vans were added to recall expansion. #R09- 14V-530 My van doesn't start properly and have been stranded with 2 young children n cold weather. I need my van for work as I'm a single mother and just bought the van. I need this repaired immediately.
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle would not immediately start. The contact was able to start the vehicle after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The independent mechanic also advised the contact that the manufacturer had made a bypass kit for the failure. The fuel pump relay was bypassed. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The approximate failure mileage was 86,000.
THE FUEL PUMP RELAY IS FAULTY. WE HAVE HAD ISSUES WITH THE VEHICLE STALLING OUT WHILE DRIVING. ONCE ALMOST CAUSING AN ACCIDENT. MY MECHANIC SAID THIS IS AN ISSUE WITH THIS VEHICLE. THIS IS THE SAME SET UP AS THE JEEP GRAND CHEROKEE AND THERE WAS A RECALL ISSUED FOR THAT. WE TOOK THE VEHICLE TO A MECHANIC AND THE PARTS TO REPLACE THE RELAY ARE NOT AVAILABLE. WE DO NOT FEEL SAFE TO DRIVE THE VEHICLE ANY MORE. I BELIEVE THERE SHOULD BE A RECALL ISSUED FOR THE SAFETY OF OWNERS. MY WIFE WAS PULLING OUT INTO TRAFFIC WHEN THE VAN COMPLETELY STALLED OUT WHILE ONCOMING TRAFFIC WAS APPROACHING. LUCKILY, SHE WAS ABLE TO MANUVER INTO A TURN LANE TO AVOID A COLLISION. WE'VE ALSO HAD NUMEROUS TIMES THAT IT WOULD GLITCH OUT WHILE DRIVING BUT NOT STALL.
THE VEHICLE DOES NOT CONSISTENTLY START AND HAS A CHANCE OF FAILURE WHEN IN OPERATION. I HAVE THE VEHICLE IN A SHOP AND IT HAS BEEN DIAGNOSED AS A FUEL PUMP RELAY THAT IS NOT CONSISTENTLY RECEIVING POWER. THIS HAS BEEN A WELL KNOWN ISSUE WITHIN THE TIPM SYSTEM BUT NO RECALLS ARE OPEN ON THIS SPECIFIC VEHICLE.
IN STARTING VAN, ENGINE WAS TURNING OVER WHEN KEY TURNED BUT NOT TO THE POINT OF RUNNING. AFTER 5-8 ATTEMPTS IT WOULD CRANK AND ALSO SPUTTERED IN BETWEEN ATTEMPTS. CAR WAS STATIONARY. THIS WAS A SUDDEN ONSET OF SYMPTOMS THAT HAPPENED ON VACATION. RECOGNIING WE HAD ADDITIONAL DAYS ON OUR TRIP PLUS THE RIDE HOME, I TOOK TO LOCAL REPAIR SHOP. IN ROUTE, IT SPUTTERED LIKE IT WANTED TO QUIT. THE DIAGNOSIS WAS FUEL PUMP AND FUEL PUMP RELAY FAILED PRESSURE TEST AND DIAGNOSIS. I THEN LEARN BY SEARCHING THAT 2011 VANS HAVE BEEN RECALLED FOR SAME ISSUES. WITH A RETURN HOME INTERSTATE TRIP OF 600 MILES, I THANKFUL I HAD REPAIRED NOW READING WHAT HAS HAPPENED WITH THE 2011 RELATED ACCIDENTS AND PROBLEMS.
MY CAR WOULD NOT START HAD TO JUMP IT. THOUGHT BATTERY, NO TOOK IT TO MECHANIC TO DIAGNOSE THE PROBLEM FUEL TIPM, RELAY SWITCH. TOLD CHRYSLER DID NOT RECALL MY VEHICLE BUT RECALLED OTHER VEHICLES THAT HAD THE SAME PROBLEM AND WAS BUILT IN THE SAME YEAR AS MINE. VEHICLE WAS STATIONARY THE FIRST TIME. THEN IT STALLED OUT WHILE I WAS DRIVING. I WAS TURNING ONTO A CITY STREET FROM MY RESIDENTIAL COMPLEX.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START AND WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO R & T MOTORS (9651 BISSONNET ST, HOUSTON, TX 77036, (713) 772-4505) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,000.
CAR WON'T START AT TIMES, AFTER AWHILE FINALLY STARTS, FUEL PUMP WILL CONTINUOUSLY RUN AFTER CAR IS OFF. GETS WORSE WITH COLD WEATHER. IT DID IT A FEW TIMES AFTER WE BOUGHT IT BUT WE LIVED IN FLORIDA AND DIDN'T HAPPEN AGAIN. WE MOVED TO TENNESSEE AND NOW ITS CONSTANTLY MESSING UP. WE REPLACED THE BATTERY AND ALSO THE ELECTRICAL BODY CONTROL THROTTLE. THINKING THAT WAS IT. LATER TO FIND OUT THAT IT MAYBE THE FUEL RELAY. AND THAT DODGE DURANGO AND JEEP AND ANOTHER VEHICLE WAS RECALLED FOR THIS SAME ISSUE AND YET CHRYSLER HAS NOT RECALLED THE TOWN AND COUNTRY.
2018 MY VEHICLE STARTED HAVING A PROBLEM WHERE I WOULD TURN THE KEY AND IT WOULD JUST SIT THERE TURNING OVER TURNING OVER AND TURNING OVER WITHOUT ME HAVING TO HOLD THE KEY DOWN AND IT WOULDN'T ACTUALLY START AND I WAS TOLD TO WAIT 30 SECONDS AND START IT , IT WOULD WORK BUT THEN IT STOPPED HAPPENING AND WAS FINE. NOW LAST WEEK MY VAN STARTED DOING IT AGAIN. I WAS TOLD AGAIN TO TURN THE KEY WITHOUT STARTING IT WAIT 30 SECONDS AND THEN TRY TO START IT IT WOULD START AFTER THE 4 OR 5TH TRY. AND AFTER A COUPLE OF TRIES IT WOULD START BUT THEN DIE. THEN THE NEXT DAY I TRIED 12 DIFFERENT TIMES DOING THIS AND MY VAN WOULD NOT START. I HAD TO HAVE IT TOWED TO A GARAGE AND HE HOOKED IT UP TO TWO DIFFERENT COMPUTERS HE SAID HE'S 99.9% POSITIVE THAT THE TIPM IS BAD. HE LOOKED UP FOR RECALLS FOR THE TIPM UNDER CHRYSLER AND IT ONLY SHOWS THAT THERE WAS RECALLS ON JEEP GRAND CHEROKEES SOME WRANGLERS DODGE DURANGOS AND DODGE GRAND CARAVANS WHICH I DO KNOW THAT THE CARAVAN AND THE TOWN AND COUNTRY ARE ALMOST THE SAME I ALSO HAVE SEEN NUMEROUS REPORTS OF OTHER PEOPLE HAVING THE SAME EXACT PROBLEM AS I'VE BEEN HAVING I WOULD LIKE TO KNOW WHY THERE IS NOT A RECALL ON THE CHRYSLERS TOWN & COUNTRY I WAS TOLD THIS PART WILL COST ME $1,500 TO HAVE IT FIXED.
THE TPIM IS MALFUNCTIONING WHICH IS NOT ALLOWING MY FUEL PUMP TO WORK. THE CAR WOULD TURN OVER BUT NOT START UNTIL I TRIED SEVERAL TIMES. NOW IT DOES NOT WORK AT ALL AND HAD TO BE TOWED. MY MECHANIC I'M NOT ABLE TO FIX THIS BECAUSE THE PART IS BACK ORDERED INCLUDING A PART TO BYPASS THE ISSUE.
FOR THE LAST 18 MONTHS I HAVE HAD TO TAKE OUT MY BATTERY EVERY TIME I TURN OFF MY VEHICLE IN ORDER TO PREVENT THE BATTERY FROM DYING BECAUSE THE FUEL PUMP RELAY KEEPS RUNNING WHEN I TURN OF THE CAR. AS A RESULT OF THE FUEL PUMP RELAY SYSTEM NOT EVER TURNING OFF WHEN I TURN THE KEY TO TURN THE CAR OFF, MY BATTERY IS DRAINED WITHIN MINUTES AND THE CAR FAILS TO START UNTIL I AM ABLE TO WAIT FOR THE TOW SERVICE TO ARRIVE AND JUMPSTART MY CAR. THE CAR ALSO ABOUT A WEEK AGO JUST SHUT OFF WHILE I WAS STILL DRIVING IT. THIS IS VERY CONCERNING FOR ME. I HAVE 2 YOUNG CHILDREN DIAGNOSED WITH AUTISM AND BOTH HAVE HISTORY OF SEIZURES AND THIS CAR IS UNRELIABLE. I HAVE PAID THOUSANDS OF DOLLARS TO REPAIR BATTERY AND HAVE THIS CAR TOWED UNTIL FINALLY LEARNING WHAT THE TRUE PROBLEM WITH THE VEHICLE HAS BEEN.
VEHICLE WONT START UNTIL MULTIPLE ATTEMPTS, WILL STALL WHILE DRIVING AND FUEL PUMP WILL CONTINUE TO DEUN WHEN THE VEHICLE IS SHUTOFF UNTIL BATTERY IS DRAINED. THIS HAS CONTINUED TO HAPPEN DAILY FOR A FEW WEEKS. CAR HAS DIED ON MULTIPLE WHILE DRIVING ON BUSY STREETS MAKING IT IMPOSSIBLE TO STEER. WONT START WITHOUT MULTIPLE ATTEMPTS IN THE MORNING ON MY WAY TO WORK AND I BETWEEN SHORT STOPS AFTER BEING DRIVEN FOR AWHILE. FUEL PUMP WILL INTERMITTENTLY CONTINUE TO RUN AFTER CAR IS OFF AND KEY IS REMOVED BOTH SHORT AND LONG TRIPS, REQUIRING BATTERY CABLE TO BE REMOVED. ON A NUMBER OF OCCASSIONS I HAVE NOT REALIZED IT WAS RUNNING UNTIL COMING BACK TO VEHICLE AND HEARING IT, ONLY TO FIND THAT IT HAS DRAINED THE BATTERY TO THE POINT THAT IT WILL NOT START.
MY CAR SHUTS OFF WHILE IN MOTION.
MY TOWN AND COUNTRY SPEEDS UP AUTOMATICALLY ON OCCASION. I FEEL THE ACCELERATOR DROP DOWN FROM MY FOOT. THE CRUISE CONTROL IS NOT ON, I NEVER USE IT. IT IS DO BAD I I AM LOOKING FOR PLACES TO RUN THE CAR OFF OF THE ROAD IF NECESSARY. I HAVE HAD MY CAR INTO THE DEALERSHIP TWICE AND WAS TREATED LIKE A DUMB WOMAN AND TOLD THAT IT CAN NOT HAPPEN. I HAVE LESS THEN 30,000 MILES ON IT.
I WORK AT A USED CAR DEALERSHIP WE HAVE HAD 3 TOWN AND COUNTRY MINIVANS WITH A 3.6 LITER ENGINE WHERE THE FUEL FEED LINE COMES OFF THE FUEL RAIL WE HAVE CKD WITH CHRYSLER AND NO RECALLS YET. *TR
Showing 1–20 of 21 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026