2012 Chrysler Town & Country Body & Structure Problems

passenger side rear sliding door, this door is currently stuck half-way open (or closed). nothing works to open/close it. not by any button or manually. tried to reset and to disconnect battery. I push a button, it moves 3-4 inches and stops. i shutter to think if someone vulnerable like my wife was stuck in her wheelchair, trapped inside and it was zero outside. well i guess the fire department will be able to remove the door and lift her out. no response from either dealer, chrysler or accessible van. door seem to have open and closing issues when this cold or on any slight incline, but always worked manually. i don't understand why a sliding door with yearly inspections and maintenance does not always work manually, at least????

Driver side back sliding door lock is stuck in lock position and won’t open. Safety issue! Took it to a mechanic he stated it was the lock actuator. This is very dangerous and frustrating needs to be a recall!

DRIVER SIDE REAR SLIDING DOOR BECAME LOCKED AND STUCK IN THE CLOSED POSITION. IT WILL NOT UNLOCK ELECTRICALLY USING ANY BUTTON INSIDE THE VEHICLE NOR WILL IT UNLOCK USING THE KEY FOB. THE DOOR LOCK CANNOT BE FORCEFULLY DISENGAGED MANUALLY EITHER. THIS CREATES A GREAT SAFETY HAZARD BECAUSE IN THE EVENT OF AN ACCIDENT, THE REAR PASSENGERS CAN EGRESS ONLY THROUGH THE RIGHT SLIDING DOOR (OR OUT THE BACK HATCH IF THEY ARE MOBILE ENOUGH TO MOVE BY THEMSELVES). THERE IS MUCH DOCUMENTATION OF THIS IN ONLINE USER FORUMS AND ON CHRYSLER'S OWN WEBSITE, THERE IS NO USER-LEVEL REPAIR OR BYPASS INFORMATION AVAILABLE. THE ONLY AVAILABLE FIX IS TO TAKE IT TO A DEALER FOR AN APPROXIMATE $1000 REPAIR CHARGE. THE VEHICLE IS UNSAFE WITHOUT BOTH SLIDING DOORS OPERATIONAL AND THE DEARTH OF INFORMATION HOW TO FIX THE ISSUE IS WORSE. OCCURRED AT APPROX. 110000 MILES.

THE REAR SLIDING DOORS OF MY 2012 CHRYSLER TOWN AND COUNTRY VAN HAS ISSUES. WHEN BEGINNING TO DRIVE AND THE DOORS AUTOMATICALLY LOCK THE PASSENGER SIDE DOOR BUZZES A WARNING. PASSENGERS THINK THE DOOR IS ABOUT TO OPEN. SOMETIMES THE FOB WILL AND WON'T LOCK THE DOOR AS IT SHOULD. NO CONSISTENCY TO THIS FOB PROBLEM BUT THE BUZZING OCCURS EVERY TIME YOU PUT VAN INTO GEAR AND BEGIN DRIVING.

PASSENGER SLIDING DOOR FELL OFF FROM THE TOP TRACK WHEN OPENED WITH BUTTON. THE DOOR WAS HANGING. CAR WAS STATIONARY ON A NYC STREET

HAND PINCHED IN DRIVER SIDE POWER SLIDING DOOR. VEHICLE WAS STATIONARY AND NOT STARTED.

VEHICLE WAS IN PARK AND THE POWER LIFTGATE MALFUNCTIONED, SLAMMED SHUT AND LOCKED ON POINTER FINGER CRUSHING MY DIGITAL NERVE. THE LIFTGATE MALFUNCTIONED TWO YEARS PREVIOUS TO THIS INCIDENT AND WAS REPAIRED BY THE DEALER. WHEN I INQUIRED ABOUT IT BEING REPLACED WHEN THIS HAPPENED, I WAS TOLD THE WARRANTY RAN OUT. THERE IS A MAJOR SAFETY ISSUE WITH THIS PART OF THE VEHICLE. IM VERY LUCKY THE ONLY THING THAT WAS INJURED WAS MY FINGER. THIS COULD EASILY KILL SOMEONE

GATE POPS OPEN DUE TO PROBLEM WITH LOCK.

THE AUTOMATIC LIFTGATE OPENED NORMALLY AND MOMENTS LATER FELL SUDDENLY AS THE OPERATOR WAS PLACING ITEMS IN THE VEHICLE. THE LIFTGATE STRUCK THE OPERATOR ON THE HEAD CAUSING INJURY NOT REQUIRING TREATMENT. THE LIFTGATE WAS CLOSED AND LATCH ENGAGED BEFORE THE VEHICLE WAS IN MOTION. WITHOUT WARNING THE LIFTGATE MOTOR ENGAGED WHILE THE VEHICLE WAS DRIVING AT A HIGH RATE OF SPEED AND THE OPERATOR SUFFERED PROPERTY LOSS. THE OPERATOR PULLED OFF THE HIGHWAY AND ATTEMPTED TO SECURE THE LIFTGATE BUT WAS UNABLE TO GET THE LATCH TO ENGAGE. THE OPERATOR CONTINUED TO DESTINATION CAUTIOUS WITH THE LIFTGATE OPENED. ONCE THE VEHICLE WAS STOPPED, THE OPERATOR WAS ABLE TO CLOSE THE LIFTGATE AND ENGAGE THE LATCH. THE LIFTGATE WAS SECURE WHEN THE OPERATOR PROCEEDED TO ENTER THE BUILDING. SOME TIME LATER, THE OPERATOR WAS NOTIFIED BY A CO-WORKER THAT THE VEHICLE LIFTGATE WAS OPENED. THE RECENTLY REPLACED STRUTS ARE NOT SUPPORTING THE LIFTGATE AND IT FALLS SUDDENLY ON THE OPERATOR. THE LIFTGATE OD ALSO ENGAGING WITHOUT OPERATOR INITIATING THE ACTION, EVEN WITH THE VEHICLE IN MOTION.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR HATCH DOOR KEPT OPENING. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. *TT CONSUMER STATED REAR HATCH OPENS RANDOMLY. UPDATED 12/11/18*JB

Both rear sliding door lock actuators have failed twice within the last 3 years. Before failure, they make a loud electronic honking noise. Sometimes they do not lock during this period, causing security concerns. After they fail, they stay locked and cannot be opened. This includes attempts to unlock manually. The passenger rear sliding door failed about 3.5 years ago, and the drivers rear sliding door failed soon after. They have both failed again currently. There is no way to open either door at the moment. This is a clear safety concern.

WHEN REAR LIFT GATE BUTTON IS PUSHED, GATE LIFTS, THEN CLOSES AND DOES NOT STOP WITH RESISTANCE AND COULD CRUSH A PERSON.

OPENED PASSANGER SLIDING DOOR NOW IT STAYS OPEN AND WILL NOT CLOSE THE DOORS MELFUNCTIONING THE OTHER ONE SHUTS ON YOU AND SOMETIMES DOESN'T STOP LIKE THE SENSOR IS NOT PICKING UP SOMEONE IS BETWEEN IT POWER DOORS ARE NOT WORKING THE WAY THEY SHOULD AND I CAN'T DRIVE DOWN A HIGHWAY WITH CHILDREN AND WORRY ABOUT HAVING A DOOR OPEN VERY UNSAFE THE VAN IS PARKED AND CAN'T BE USED BECAUSE THE DOOR WILL NOT CLOSE BY RAMOTE OR BUTTON OR EVEN HANDLE ITS STUCK OPEN

REAR LIFT GATE KEEPS OPENING ON ITS OWN WHILE PARKED.

2012 CHRYSLER TOWN AND COUNTRY 3/3 VEHICLE LIFT GATE WILL NOT RESPOND TO REMOTE PRIOR TO NEW TIPM INSTALLATION AND NEW REMOTE REPROGRAMMING. THE LIFT GATE HAS ALMOST SQUEEZED AND TRAPPED AN ADULT MY SIZE IN IT. IT STILL DOES THIS. THE DOORS DO NOT LOCK DESPITE MANUAL OR REMOTE INPUT TO KEEP IT LOCK AND IT DOESN'T RESPOND OR CHANGE WITH THE NEW TIPM INSTALLED AND THE NEWLY PROGRAMMED REMOTE, DESPITE THE PROBLEM COMMENCING WHEN ALL THE ELECTRICAL ITEMS IN THE COMPUTER STARTED MALFUNCTIONING. THE DRIVER SEAT FUSE WILL CONSISTENTLY BURN OUT AND STOP WORKING THIS CAN BE CHANGED AS OFTEN AS DAILY OR EVERY TWO DAYS.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. AFTER THE LIFTGATE WAS OPENED, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED A PINCHED ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V191000 (EQUIPMENT). THE FAILURE MILEAGE WAS 104,000.

2012 CHRYSLER TOWN & COUNTRY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO CONSUMER SUSTAINED SERIOUS INJURY WHEN VEHICLE OPEN POWER LIFT GATE FELL AND STRUCK CONSUMER. *SMD

MYSELF, THE DRIVER AND MY WIFE WERE (RIDING IN THE PASSENGER SEAT), WITH MY SON 2 YEAR OLD SITTING IN HIS CAR SEAT IN THE MIDDLE ROW. THE CURRENT OUTSIDE TEMPERATURE OUTSIDE WAS 70 DEGREES F . WE HAD JUST DROVE THROUGH A SMALL RESIDENTIAL AREA GOING APPROX. 30 MPH. WE CAME TO A STOP LIGHT , WHILE WAITING FOR THE LIGHT TO CHANGE THERE WAS A LOUD POP , ALMOST SOUNDED LIKE A FIRE CRACKER GOING OFF. WE INSTANTLY TURNED AROUND TO FIND THE REAR GATE WINDOW SHATTER. AT FIRST I THOUGHT THE VEHICLE SITTING BEHIND ME AT THE LIGHT HAD HIT MY VEHICLE, BUT WHEN I LOOKED HE WAS PARKED NEARLY 8 FEET AWAY. I TALK TO THE GUY AND HIS WIFE SITTING BEHIND ME AND HE SAID , THAT IT WAS WEIRD IT LOOK AS IF THE WINDOW BLEW OUT FROM THE INSIDE. THE WINDOW JUST EXPLODE. HERE WERE THE CURRENT VARIABLES TAKING PLACE IN THE CAR WHILE AT STOP. 1. THE REAR DEFROST WAS NOT ON 2.THE REAR SIDE VENT WINDOWS WERE BOTH FULLY OPEN 3. OUTSIDE TEMPERATURE WAS A COMFORTABLE 70 DEGREES F. NOW AS FOR THE AFTER MATH THERE'S NOT REALLY MUCH TO TELL OTHER THAN THE WINDOW SHATTERED(COMPLETELY GONE) AND GLASS ALL OVER THE PLACE INCLUDING RIGHT NEXT TO MY SONS CAR SEAT. THE FOCAL POINT OF THE BREAK SEEMED TO BE LOCATED AT NEAR DEAD CENTER. I'VE JUST CONTACTED CHRYSLER ABOUT THIS AND I AM GOING TOMORROW TO SEE WHAT THEY SAY. WHEN I GOOGLED THIS PROBLEM I FOUND A HANDFUL OF TOWN AND COUNTRY FROM 01 TO 13 WITH THIS PROBLEM. BUT THEY TELL ME ON THE PHONE THIS IS NOT A COMMON THING AND WILL NEED FCA DEALER TO LOOK AT IT , WHICH IS FINE MY ONLY CONCERN IS THEY FIX THE ISSUE, BECAUSE I CAN REPLACE A WINDOW BUT THIS DOES NOT SOLVE THE UNDERLING PROBLEM. HAD THERE BEEN PEOPLE IN THE 3RD ROW SEATING WHAT WOULD HAVE HAPPEN TO THEM? THIS VEHICLE (MINIVAN) WAS PURCHASED TO BE USED AS OUR FAMILY VEHICLE AND NOW SADLY I AM WORRIED TO DRIVE WITH MY TWO YEAR OLD SON IN IT. HOPEFULLY A RESOLUTION CAN BE MADE

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO REMOVE SOMETHING FROM THE BACK SEAT, THE REAR DRIVER SIDE SLIDING DOOR CLOSED ON THE CONTACT'S ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

THE REAR-LIFTGATE OF OUR 2012 CHRYSLER TOWN & COUNTRY SLAMMED SHUT ON APRIL 11, 2014. THANKFULLY, WE WEREN'T UNDERNEATH IT AT THE TIME. BOTH STRUTS GAVE OUT AT THE SAME TIME. WE TOOK IT IN FOR SERVICE ON APRIL 12, 2014 AND I DESCRIBED TO THE SERVICE MANAGER HOW DANGEROUS THIS PROBLEM MIGHT BE, SHOULD SOMEONE BE UNDER THE LIFTGATE. THAT LIFTGATE IS 400 LBS., COMING DOWN RAPIDLY AND SLAMMING SHUT. HE NOTED THAT HE WOULD DISCUSS IT "UP HIS CHAIN" AT CHRYSLER AND ADVISED THAT I DISCUSS MY CONCERN WHEN I GET SURVEYED FROM MY SERVICE CALL. I'VE YET TO BE SURVEYED, SO HE PROVIDED ME WITH YOUR CONTACT INFORMATION. I AM FEARFUL THAT SOMEONE MAY GET SERIOUSLY HURT BY THIS SLAMMING LIFTGATE. FOR US, WE WILL NO LONGER WALK UNDERNEATH THE LIFTGATE AS IT IS RAISING UP, UNTIL IT IS FULLY OPEN AND STOPPED. *TR