2012 Dodge Avenger Complaint Log

NO HEAT TO THE PASSENGER SIDE OF VEHICLE. HEATER CORE NEEDS REPLACED. *TR

MY 2012 DODGE AVENGER HAD RECALL FOR ELECTRICAL SYSTEM, AIRBAGS. I TOOK IT TO THE DEALER AND THEY PERFORMED RECALL "N38 REFLASH TIPM." BEFORE THIS RECALL WAS DONE MY VEHICLE HAD NO PROBLEMS. AS SOON AS I DROVE AWAY FROM THE DEALER, MY AIRBAG LIGHT ON DASH WAS ON, THE LEFT REAR TURNING LIGHT AND LEFT BRAKE LIGHT NOT WORKING, RIGHT HEADLIGHT NOT WORKING, RIGHT FRONT TURNING SIGNAL NOT WORKING. I LET THE DEALER KNOW WHAT WAS GOING ON AND THEY SAID I HAD "TO BRING IT BACK IN BECAUSE IT PROBABLY HAS ELECTRICAL PROBLEM". THIS IS MORE THAN JUST ELECTRICAL PROBLEM, IT IS A SAFETY PROBLEM. AFTER HAVING THE LIGHTING DIAGNOSED AND INSPECTED, I AM HAVING TO PAY $1250 FOR TIPM TO BE REPLACED FOR A NEW ONE. I AM VERY UPSET AND IN DISBELIEF THAT I HAVE TO PAY THIS FOR A DEFECTIVE OR FAULTY TIPM MODULE. I FEEL THIS DEFECT OF THE TIPM MODULE SHOULD BE ALSO A RECALL AND COVERED BY THE MANUFACTURER. *JS

I RECENTLY WAS IN CAR ACCIDENT AND MY AIR BAGS NEVER DEPLOYED. I CHECKED INTO THIS WITH CHRYSLER COMPANY. ACCORDING TO THEM THERE WAS A RECALL, BUT I NEVER WAS NOTIFIED OF THE RECALL. MY CAR IS SITTING IN FINGERLAKES COLLISION BODY SHOP UNTOUCHED BECAUSE OF LIABILITY ISSUES. CHRYSLER TOOK MY INFORMATION DOWN BUT HAS RESPONDED WITH MY COMPLAINT. MY COMPLAINT NUMBER WITH CHRYSLER IS [XXX]. THE BODY SHOP NUMBER IS 315-568-6390. [XXX] REPLIED THAT IT TAKES A LOT OF POWER TO HAVE THE BAGS GO OFF. I SAID THE SEAT BELTS HURT US, TOT HE POINT OF BRUISES AROUND NECK, SHOULDERS, AND BACK. I HAVE TALK TO SEVERAL ATTORNEYS AND BECAUSE WE ARE NOT DEAD OR HAVE A LIMB MISSING THEY CANT HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THERE WAS NO HEAT IN THE VEHICLE TO CLEAN THE WINDSHIELD, WHICH MADE IT DIFFICULT TO DRIVE IN COLD WEATHER. THE DEALER DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT PROVIDED.

RADIATOR AND HEATER CORE REPLACED. NO HEAT TO THE PASSENGER SIDE OF VEHICLE. *TR

THERE IS A CLICKING NOISE IN THE DASH DUE TO THE A/C SYSTEM. THE DEALER IS AWARE OF THIS BEING AN ISSUE IN MANY CARS AND REFUSES TO FIX IT. IT APPEARED JUST AFTER THE WARRANTY WAS EXPIRED. THIS HAPPENS WHENEVER THE A/C OR FAN IS RUNNING.

ON JANUARY 3, 2015, COMPLAINANT WAS DRIVING A FRIEND TO WORK AT APPROXIMATELY 9 A.M. WHEN COMPLAINANT LOST TOTAL CONTROL OF HIS 2012 DODGE AVENGER DUE TO ICE COVERING THE ENTIRETY OF THE STREETS CAUSING COMPLAINANT TO SLIDE TWO (2) BLOCKS TOWARDS AN OVERHANGING CLIFF WHERE PLAINTIFF HAD A HEAD ON COLLISION WITH A HUGE TREE TOTALING HIS 2012 DODGE AVENGER. AT THE INSTANT OF COLLISION, THERE WAS A STRANGE AND PUNGENT ODOR THAT PERMEATED THE INTERIOR OF THE AUTOMOBILE WHEN BOTH FRONT AIRBAGS CAME OUT BUT FAILED TO INFLATE AND TO OFFER ANY SUPPORT. THE AIRBAGS ONLY STAYED LAYING FLAT ON THE STEERING COLUMN AND THE PASSENGER SIDE DASHBOARD. AT THE INSTANT OF COLLISION, COMPLAINANT STRUCK HIS FOREHEAD AGAINST THE STEERING COLUMN CAUSING COMPLAINT SEVERE NECK TRAUMA, SEVERE SPINAL TRAUMA, SEVERE BACK TRAUMA AND SEVERE HIP TRAUMA... COMPLAINANT WAS WEARING HIS SEAT BELT AT THE TIME AND SO WAS THE PASSENGER. AT THE TIME OF COLLISION THE PASSENGER STRUCK HER ENTIRE FACE AGAINST THE PASSENGER SIDE DASHBOARD WHERE THE MALFUNCTIONING AIRBAG.... AT NO TIME DID THE AIRBAGS INFLATE AND THERE WAS SO SORT OF ELECTRICAL PROBLEM BEFORE THE AIRBAGS CAME OUT THAT GAVE OFF A VERY DISTURBING ODOR... THE WRECKED CAR IS PRESENTLY AT THE PROGRESSIVE INSURANCE AUTO AUCTION AND THE TELEPHONE NUMBER THERE IS 724 443 7881... I AM REQUESTING THAT AN INVESTIGATION BE DONE TO DETERMINE THAT BOTH FRONT AIRBAGS DID NOT INFLATE AND OFFER PROTECTION... BOTH AIRBAGS APPEARED TO BE DAMAGED... ALSO THERE WAS A RECALL ON THAT PRODUCT IN EARLY 2014 AND COMPLAINANT BELIEVES THAT WHATEVER DODGE OF MONROEVILLE DID DURING THIS RECALL WAS NOT APPROPRIATE AND WAS IN VIOLATION OF FEDERAL SAFETY AND WARRANTY LAWS.... *TR

AIR BAG LIGHT STAYS ON. TOOK IT TO A DODGE DEALER AND THEY DID A RECALL ACTIVE HEAD RESTRAINTS RECALL. LIGHT IS STILL ON. SO I TOOK IT TO A MECHANIC AND HAD THEM DO A DIAGNOSTIC ON IT IN THE CODE IS B1C1A SOMETHING TO DO WITH THE WIRING UNDER THE SEAT TO THE HEAD RESTRAINT. TOOK THE CAR BACK TO DODGE AND THEY SAID ITS NOT ON THE RECALL. MY CAR HAS NEVER BEEN IN A ACCIDENT, THIS IS A FAULT WITH DODGE WIRING SYSTEM . CALL MAIN DODGE OFFICE THEY SAY THEY WANT FIX IT. THIS IS A ERROR WITH THE AIR BAG SYSTEM AND WIRING.I CAN'T GET MY INSPECTION STICKER WITH THIS LIGHT ON. *TR

I WAS IN AN CAR ACCIDENT RECENTLY WHERE I KNOW THAT MY AIRBAG DEPLOYMENT WAS DELAYED WHEN THE COLLISION OCCURRED. DUE TO THE UPPER LEFT SIDE OF FOREHEAD STRIKING THE STEERING WHEEL THE MOMENT THE VEHICLES COLLIDED AND THEN AFTER A VERY SHORT MOMENT MY STEERING WHEEL AIRBAG DEPLOYED. KNOCKING ME UNCONSCIOUS FOR 5-10 SECONDS. WHERE I WAS LATER DIAGNOSED WITH A CONCUSSION IN THE ER. WHICH I AM STILL CURRENTLY SUFFERING FROM. *TR

WHILE DRIVING DOWN THE INTERSTATE THIS VEHICLE'S POWER STEERING AND ANTI LOCK BRAKES STOPPED WORKING AND THE VEHICLES RPMS WERE AS HIGH AS COULD BE MEASURED BY THE VEHICLE. THIS ISSUES MADE IT VERY DIFFICULT TO NAVIGATE THE VEHICLE OFF THE ROADWAY SAFELY. THE VEHICLE HAD TO BE TOWED TO THE NEAREST DEALERSHIP AND THE ALTERNATOR WAS DIAGNOSED AS THE PRIMARY ISSUE. THE CONCERN WITH THIS VEHICLE IS THAT IT HAS THE SAME SIZE ENGINE AND AMP ALTERNATOR AS THE CHRYSLER VEHICLES THAT ARE ALREADY UNDER RECALL FOR ALTERNATOR FAILURE 3.6L ENGINE WITH A 160 AMP ALTERNATOR AND THE DEALERSHIP REPAIRING THIS VEHICLE STATES IT IS THE SAME TYPE OF FAILURE. I AM CONCERNED THAT THIS VEHICLES ALTERNATOR SHOULD ALSO BE RECALLED AS IT POSES A DANGER TO THE PEOPLE DRIVING IT AND ANY OTHER VEHICLES ON THE ROAD NEAR THIS VEHICLE WHEN THIS FAILURE OCCURS. *TR

WITHOUT CAUSE, THE AIRBAG LIGHT CAME ON. AFTER INVESTIGATING THE ISSUE, I FIND THAT MY CAR HAD A RECALL FOR THE TIPM, WHICH WAS NOT DONE. I THEN HAD THE TIPM RESET, HOWEVER IT DID NOT TURN THE LIGHT OUT. THEN I HAD A DIAGNOSTIC TEST DONE THAT CAME UP WITH A CODE OF B2208, WHICH OF COURSE WARRANTY DOESN'T COVER. THIS MODULE SHOULD BE REPLACED BY CHRYSLER FOR THE 2012 AVENGER AS WELL. *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, THE TECHNICIAN NOTIFIED HER THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT STATED THAT THE BOLTS THAT HELD DOWN THE OIL PAN WERE LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE BOLTS WERE TIGHTENED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,800.

MY AIR BAG LIGHT CAME ON DECEMBER 16,2014 I REPORTED IT ON DECEMBER 18,2014. I TOOK IT IN TO BE FIXED ON 12/21/2014 BUT MY AIRBAG LIGHT IS STILL ON DUE TO THE FACT THAT HE SAID THE OCCUPANT RESTRAINT CONTROL MODULE NEEDS TO BE REPLACED. I FEEL THIS IS A DEFECT AND SHOULD BE PART OF THE RECALLS. HOW DO I KNOW THAT HE REPROGRAMMED IT IF THE LIGHT IS STILL ON. ALSO MY TRUNK HOLDS WATER WHEN IT RAINS AND THE WATER COMES OUT OF THE LATCH ONCE IT IS HELD UP. I FEEL THAT DODGE SHOULD HOLD UP TO ITS PRODUCT AND REPAIR ALL PROBLEMS. *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE TIPM WAS RESET. THE FAILURE PERSISTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

RECEIVED NOTICE OF A RECALL ON ACTIVE HEAD RESTRAINTS. VENDOR DID NOT HONOR RECALL. *TR

HEAT DOES NOT WORK ON PASSENGER SIDE DEFROST OR VENTS. THIS CAUSES A SAFETY ISSUE WHEN LOOKING OUT THE PASSENGER SIDE WINDSHIELD AND PASSENGER DOOR WINDOW. THE WINDOWS FOG UP AND IT IS DIFFICULT TO LOOK OUT THE WINDOWS WHEN TURNING OR CHANGING LANES. *TR

THE AIR BAG WARNING LIGHT STAYS ON. *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.

THE THROTTLE BODY ON MY CAR HAS TO BE REPLACED. MY SON HAS HAD NUMEROUS INCIDENTS OF THE CAR RUNNING ROUGH, SEEMINGLY NOT GETTING ENOUGH GAS, AND THE FINAL STRAW BEFORE TAKING TO THE SHOP WAS WHEN IT THE ENGINE DIED AS HE WAS DRIVING. THIS CAR IS ONLY THREE YEARS OLD WITH APPROXIMATELY 62,000 MILES ON IT. IT IS NOT AT ALL ACCEPTABLE FOR THIS PART TO GO BAD GIVEN THE AGE / MILES OF THE CAR. AFTER SPEAKING WITH SEVERAL SHOP OWNERS AND TECHNICIANS, I'VE FOUND THAT THIS HAS BEEN A COMMON FAILURE ON LATE MODEL DODGE VEHICLES. IN ADDITION THE THROTTLE FAILURE, HE HAS NO HEAT COMING IN THE PASSENGER SIDE OF THE CAR. ONLY COLD AIR AS IF SOMETHING IS STUCK OPEN. THIS BEGAN THE LATER PART OF LAST WINTER WHEN THE CAR WAS JUST TWO YEARS OLD. HE JUST DEALT WITH IT AT THE TIME DUE TO LACK OF MONEY. WITH WINTER COMING, THIS WILL NEED TO BE ADDRESSED RIGHT AWAY AS WELL. THEN WE HAVE THE POWER MIRROR NOT WORKING ON ONE SIDE. WHICH ALSO BEGAN LAST YEAR. AND LAST BUT NOT LEAST, THE AIRBAG LIGHT IS ON. I DID SEE THAT THERE IS A RECALL HAVING TO DO WITH ONE OF THE AIRBAGS. I WILL SCHEDULE THAT RIGHT AWAY, BUT IT REMAINS TO BE SEEN IF THAT IS WHY THE AIRBAG LIGHT IS ON. *TR

THE VEHICLE IS PRODUCING HEAT/DEFROST ON THE DRIVERS SIDE BUT BLOWS COLD AIR ON PASSENGER SIDE, CAUSING THE DEFROST NOT TO WORK ON PASSENGER WINDOW. AFTER THE MECHANIC AND EXTENSIVE RESEARCH I HAVE FOUND SEVERAL OTHERS WITH THIS SAME ISSUE ON THIS MAKE AND MODEL. IT APPEARS THAT IN THE MANUFACTURING OF THE VEHICLE SOMETHING WAS DONE INCORRECTLY CAUSING SLUDGE TO BUILD IN THE RADIATOR AND THE HEAT CORE. I HAVE READ CASTING WAS NOT DONE PROPERLY, ALSO READ PROBLEMS WITH THE RADIATOR SO ADJUSTMENTS WERE MADE. I CANNOT SAY WHAT THE PROBLEM IS ONLY THERE IS A PROBLEM. MOST CARS I HAVE RESEARCHED HAVE 20,000 TO 30,000 MILES AND THIS VEHICLE VERY WELL COULD HAVE HAD THIS PROBLEM AT THIS MILEAGE ALSO. WE KNEW THE PASSENGER SIDE DIDN'T DEFROST WELL BUT ONLY FOUND THE HEAT BLEW COLD THIS WINTER. *TR

LACK OF HEAT IN THE CAR. THE SYSTEM WAS FLUSHED AND FOUND A HUGE AMOUNT OF SLUDGE BUILD UP DUE IN THE HEATER CORE. THE WINDSHIELD WOULD NOT DEFROST ENOUGH FOR THE CAR TO BE DRIVEN. WE HAD A FAMILY EMERGENCY AND COULD NOT DRIVE IT. THE SYSTEM COULD FAIL DURING A DRIVE CYCLE OF DAY WITH EXTREME COLD WEATHER AND PUT MY FAMILY IN DANGER. DODGE HAS ADMITTED IT WAS DUE TO A CASTING PROBLEM. I CAN NOT SELL THIS VEHICLE OR I WILL BE UPSIDE DOWN IN THE VALUE. THE COST OF THE FIX AT THE DEALER SHIP IS OVER $1200. *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

[XXX] WAS DRIVING DOWN THE 294 EXPRESSWAY AND THE CAR JUST TURNED OFF ALL ELECTRIC ITEMS WENT DEAD. I CALLED FOR A TOW AND WAS AT THE DEALERSHIP 3 TO 4 DAYS. DEALER MECHANIC TOOK CAR HOME SAME THING HAPPENED TO HIM NEEDED A TOW TO THE SHOP. THEN ON 10/13 THE CAR WOULDN'T START AGAIN. THE ALTERNATOR WAS REPLACED FROM FIRST VISIT AND DODGE SAYS NO CODES ARE COMING UP AND ARE NOT FIXING ANYTHING. MY GUESS IT WILL CONTINUE HAPPENING UNTIL FURTHER INVESTIGATED BY DODGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE HEAD RESTRAINT FAILURE WAS REPAIRED BUT THE AIRBAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,120.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. UPON USING THE VENT CONTROLS FOR THE HEATER OR AIR CONDITIONER, A KNOCKING NOISE PROGRESSED NEAR THE AREA OF THE GLOVE COMPARTMENT. THE CONTACT ALSO INDICATED THAT WATER POURED IN EXCESS WHEN THE TRUNK WAS OPENED AND THAT THERE MAY BE A POTENTIAL LEAK WITHIN A SEAL. ALSO, THE FRONT PASSENGER SIDE DOOR HANDLE WAS DETERIORATING WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

The seats move around as if they are not bolted down properly. Any speed if you hit a small bump or so much as move other then straight it’s extremely noticeable. I don’t think it is safe and my kids are in this car daily and I was hoping a recall would have already been called on this because I know I’m mot the only one with this issue with both front seats moving around as if it’s a carnival ride. And the cruise control stopped working in 2016. Also has always made a weird sound under the hood and come to find out I have had a bad transmission the whole time I have owned this car, also a common issue I have heard from MANY People. Also these cars have several different censor problems that keep having to be replaced as well as energy draining batteries more than they should. The hoses and injectors also have been a major problem. I thought I just got unlucky with my car but everyone I know has soooo many problems with these cars it’s actually crazy they didn’t stop making them sooner. I’m the only driver and owner of this car and drive like a grandma I have been told so I do know it’s not how I have been with the car, also regular oil changes and maintenance as needed on top of thousands to keep her running as I bought it brand new and refuse to let it die on me after it’s paid off.

WHILE DRIVING ON A TWO LANE HIGHWAY DRIVING IN THE LEFT LANE DOING 60 MILES THE VEHICLE SUDDENLY TURNED OFF CREATING THE FOLLOWING TO STOP WORKING. NO BRAKES, GAS PEDAL WOULD NOT WORK, STEERING WHEEL LOCKED UP, UNABLE TO TURN ON HAZARD LIGHTS. I WAS ABLE TO TURN THE STEERING WHEEL TO THE RIGHT ENOUGH TO MOVE INTO THE RIGHT HAND LANE AND TO THE SIDE OF A VERY BUSY FREEWAY, (VERY SCARY ) THE CHP CAME AND HAD ME WAIT FOR ABOUT 30 MINUTES THE CHP OFFICER THEN GOT INTO THE VEHICLE RESTARTED THE CAR, PUT IN GEAR TO MAKE SURE THE BRAKE WOULD HOLD OUT AND THEN ESCORTED ME OFF THE FREEWAY AT THE SPEED OF 30 MILES. THEN HAD IT TOWED TO THE NEAREST DEALERSHIP FOR REPAIRS. *TR

I BOUGHT MY 2012 AVENGER IN 2014 AND THE HEAT ON THE PASSENGER SIDE DON'T WORK IT HAS BEEN THAT WAY SINCE I PURCHASED IT. THE SALESMAN WAS THE ONE WHO NOTICED IT THE DEALER SAID THEY WOULD FIX IT, HOWEVER I DIDN'T GET AROUND TO FAST ENOUGH BECAUSE I HAD TO GO AWAY FOR THE ARMY AND SINCE I DIDN'T GET IT DONE RIGHT AWAY THEY VOIDED THE DEAL THEY MADE WITH ME. HERE I AM FOUR YEARS LATER STILL NO HEAT ON THAT SIDE OF THE CAR. I GOT MARRIED AND NOW HAVE A NEWBORN SON AT HOME AND HERE IT IS ABOUT TO BE WINTER AGAIN AND NO HEAT AND THIS IS OUR ONLY VEHICLE AND NO WAY TO GET OUT OF THE LOAN TO PURCHASE A DIFFERENT CAR. THIS IS A SAFETY CONCERN FOR SEVERAL REASONS ONE BEING THE WINDOW DOESN'T DEFROST WHICH MAKES VISIBILITY CLOSE TO IMPOSSIBLE AND TWO IF MY FAMILY GETS STUCK ON THE ROAD SOMEWHERE WE WILL FREEZE TO DEATH.

A KNOCKING NOISE EVERY TIME I TURNED THE AC OR THE HEATER. THE KNOCKING NOISE KEEPS GOING EVEN WHEN THE CAR IS OFF. *TR

I have been unable to get the safety belt part for the recall. Additionally, it keeps saying I need to replace the gas cap and even the dealership cant help me.

THE AIR BAG LIGHT CAME ON ONE NIGHT AS I WAS PARKING THE VEHICLE. I LOOKED UP THE RECALLS ON MY VEHICLE, TOOK MY VEHICLE IN TO BE REPAIRED AND THE LIGHT IS STILL ON. I WAS ADVISED THAT IT IS THE AIRBAG MODULE AND IT IS NOT COVERED UNDER THE WARRANTY OR THE RECALL. UPON INVESTIGATION, THERE ARE SIMILAR COMPLAINTS WITH THE SAME ISSUE FOR THIS MAKE/MODEL. *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAG, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

I NOTICED SEVERAL TIMES BEFORE THIS DATE GOING DOWN THE HWY AND THE CAR ACCELERATING ON ITS OWN. I WAS AT A DEAD STOP AND GO ON THE HWY RUSH OUR I LET OFF THE BRAKE TO EASE ON UP AND MY CAR WENT UNDER INTO A TRUCK DOING OVER $7800.00 IN DAMAGES NO AIRBAGS NONE DEPLOYED I JUST GOT MY CAR FROM THE SHOP ON 8/30. I GOT IN THE CAR STARTED IT AND BACKED UP PUT THE CAR IN DRIVE AND IT JOLTED INTO DRIVE NO FOOT ON THE GAS PEDDLE I HAD TO HIT MY BRAKES AGAIN THEN I PROCEEDED HOME. STILL NOTICED THIS A COUPLE MORE TIMES. I DIDN'T THINK ABOUT IT AT THE TIME OF THE ACCIDENT I WAS TAKEN STRAIGHT OUT BY EMS WITH A NECKBRACE. I'VE SIT HERE CONFUSED FOR 2 MONTHS KNOWING HOW DID THIS HAPPEN KNOWING IT WAS A BRAKE EASE OFF AND BRAKE AGAIN TRAFFIC AND THE AMOUNT OF DAMAGE DONE TO THE CAR. MY 14 YR OLD DAUGHTER HAD TO CONVINCE MY MOM I WAS NOT SPEEDING BECAUSE OF THE AMOUNT OF DAMAGE. I WILL CALL THE SHOP AGAIN ON MON AM BUT ALSO DODGE OR CHRYSLER RE: THIS. I HAD TO PAY OUT OVER $4K IN CAR RENTAL (NO I DIDN'T KNOW I DID NOT HAVE THAT COVERAGE.) I'M NOW PISSED OFF AND CONFUSED AT DID THIS CAUSE THE COLLISION? I'VE ONLY HAD THIS CAR A YEAR AND UNTIL THAT POINT HAD NEVER HAD AN ACCIDENT MY FAULT IN M LIFE I DID HAVE ONE THIS LAST WEEK IN A RENTAL IT WAS MY FAULT I OWN UP TO THAT BUT NOT THE FIRST IN THE AVENGER AFTER STARTING IT AGAIN YESTERDAY AT PICKUP AND THIS IMMEDIATELY HAPPENING AND I MEAN IMMEDIATELY HAPPENING AGAIN HAD THE SHOP NOT ALREADY BEING CLOSED FOR THE WEEKEND AND MY RIDE LEFT I WOULD HAVE LEFT THE CAR AT THE SHOP. I KNOW OF THE OVERHEAD AIRBAG PROBLEMS I HAVE TRIED TO CALL ONCE BEFORE. I WILL CALL MONDAY UNTIL MY CALLS ARE RETURNED PLEASE REPLY TO THIS. I AM ALSO CONTACTING MY INSURANCE AGENCY RE: THIS PROBLEM AND THE ACCIDENT. PLEASE CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING APPROXIMATELY EIGHT HOURS LATER, THE CENTER CONSOLE WAS MELTED FROM A SMALL FIRE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,424.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE NEXT DAY, THE CONTACT DISCOVERED THE WINDSHIELD WIPERS OPERATING ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE KEYS WERE NOT INSIDE THE IGNITION SWITCH. THE CONTACT MENTIONED THAT IN ORDER TO SHUT THE WIPERS OFF THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE ANTI-LOCK BRAKES FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTING FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE LIGHT POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,300.

TL* THE CONTACT RENTED A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE UNDER CARRIAGE BECAME SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 01/20/15*LJ UPDATED 9/7/2017*CN

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS NOT COMMUNICATING WITH THE VEHICLE AND NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 13V282000(AIR BAGS , ELECTRICAL SYSTEM )HOWEVER THE DEALER STATED THAT THEY WOULD ONLY FLASH THE TOTALLY INTEGRATED POWER MODULE(TIPM) PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

THE FRONT AIR BAGS WON'T WORK CORRECTLY DUE TO A DEFECTIVE PART.THE CUSTOMER SERVICE DEPT THAT WE TALKED TO SAID WE HAD TO PAY FOR THE REPAIR BECAUSE THERE WAS NO RECALL ON IT AT THE TIME.WHAT KIND OF SERVICE CAN I EXPECT FROM THIS VEHICLE AND WHAT KIND OF VEHICLES ARE YOU MAKING ANYWAY????? DO I NEED TO CONSIDER BUYING A DIFFERENT BRAND NEXT TIME????? *TR

I WAS THE PASSENGER IN OUR 2012 DODGE AVENGER. ANOTHER CAR PULLED ACROSS THREE LANES OF TRAFFIC AND WE HIT HER WITH THE WHOLE FRONT END OF OUR CAR. THE AIR BAGS DID NOT DEPLOY. ALL PERSONS IN CAR WERE WEARING SEAT BELTS. BUT THE PASSENGER SEAT BELT TENSIONER FAILED TO TIGHTEN. I WAS THROWN INTO THE DASHBOARD AND FLOOR. MY INJURIES: BOTH KNEES, NECK AND BACK. *TR

DEER STARTED OUT INTO ROAD, TURNED BACK TOWARD DITCH, THEN RAN BACK OUT INTO ROAD, I DID NOT HAVE TIME TO STOP OR MISS. HIT DEER ALL ACROSS FRONT OF CAR. AIR BAGS DID NOT GO OFF, SEAT BELT DID NOT TIGHTEN UP, WHIP LASS ON NECK AND SHOLDER. TOTAL DAMAGE TO CAR $5841.59, WHY DID NOT SAFETY ITEMS ON CAR WORK? *TT

I GOT A RECALL NOTICE STATING THAT MY CAR WOULD BE FIXED AND THE LABOR AND PARTS WOULD BE FREE. I HAVE SPOKEN WITH THE DEALERSHIP AND THEY SAY I WILL NEED TO PAY $300 IN PARTS TO GET IT REPLACED. IF THE RECALL NOTICE SAYS IT WOULD BE FREE THEN WHY DO I NEED TO PAY? THE RECALL SHOULD BE COVERED BY CHRYSLER. THE AIRBAG LIGHT IS ON. I HAVE NOT BEEN IN ANY ACCIDENTS SO I DO NOT SEE WHY I MUST PAY FOR A FAULTY PART. *TR

WE HIT A DEER AND THE FRONT OF THE CAR WAS DEMOLISHED. UPON INSPECTION THE NEXT MORNING, I NOTICED THAT AN AIRBAG SENSOR WAS SHATTERED AND JUST HANGING BY THE WIRE HARNESS. AIRBAGS DID NOT DEPLOY, I WAS CONCERNED ABOUT THIS AND NEVER GOT A STRAIGHT ANSWER FROM ANYONE. NOW I GET A RECALL NOTICE SAYING FAULTY RESTRAINT SYSTEM, I'M NOT TOO HAPPY... *TR

I RECEIVED A NOTICE ABOUT A SAFETY RECALL OF THE ACTIVE HEAD RESTRAINTS IN MY VEHICLE ON 03/13/2014. AS I WENT AND RESEARCHED THE INFORMATION THE RECALL WAS FIRST SENT OUT IN JULY 2013. I PURCHASED MY CAR IN APRIL 2013 AND HAVE BEEN TO THE DEALERSHIP EACH TIME FOR MY SCHEDULED MAINTENANCE AND WAS NEVER NOTIFIED ABOUT THE RECALL. I HAVE BEEN DRIVING THIS VEHICLE FOR MONTHS WITH MY FAMILY, PUTTING OUT SAFETY AT RISK. BASED ON THE RECALL IT STATES "FEDERAL REGULATION REQUIRES THE RECALL NOTICE MUST BE FORWARD TO THE LESSEE WITHIN 10 DAYS, WHICH WAS FAILED TO DO. *TR

HIT A DEER AT 60 MPH THE CAR STARTED ON FIRE AND COMPLETELY BURNED UP NO AIR BAGS WENT OFF DODGE INVESTIGATED BUT WILL NOT TELL US WHY THE CAR BURNED UP. *TR

PROBLEM: HEAT DOES NOT COME OUT OF THE PASSENGER SIDE VENT. AFTER A MONTH OR TWO, NO HEAT AT ALL. THE HEATER CORE WAS REPLACED ON THIS PIECE OF JUNK 3 TIMES (WHICH FIXED THE PROBLEM EACH TIME). NOW THE DEALER SAYS THE PART IS NO LONGER UNDER WARRANTY, AND THE DEALER WILL NOT REPLACE IT FOR FREE AGAIN. THIS IS HAPPENING TO 2012 AVENGERS. NOT JUST THIS ONE. IT HAPPENED FEB 2014, NOV 2014, AND NOV 2015. I DONT DRIVE THIS MUCH AND NOW ITS TOO LONG SINCE THE LAST FIX (NO MORE WARRANTY COVERAGE). DODGE KNOWS THERE IS BUILD UP IN THE HEATER CORE WITH THIS YEAR/MODEL. I SHOULD NOT HAVE TO PAY FOR A MANUFACTURERS DEFECT. IT WAS A NOT A WEAR AND TEAR OR AGE OF VEHICLE ISSUE. I BOUGHT THIS BRAND NEW. THIS WAS A PROBLEM BEFORE IT LEFT THE FACTORY. I HAVE THREE DODGES AND YOU CAN GUARANTEE I WONT BUY ANOTHER (ILL CONSIDER IF/WHEN THEY MAKE THIS RIGHT) PLEASE SEE THE ATTACHED INVOICES FROM THE DEALER. THANK YOU FOR YOUR TIME. THIS IS AN ISSUE WITH MANY MANY MANY DODGE 2012 AVENGERS. THEY KNOW THIS.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE INSTRUMENT PANEL INDICATORS FLASHED INTERMITTENTLY DURING THE FAILURE. ADDITIONALLY, THE FRONT PASSENGER SIDE WINDOW WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,500.

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE VENT WAS ONLY EMITTING COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE HEATING CORE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS SCHEDULED TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41920.

1ST COMPLAINT IS THE SEATBELT WILL RANDOMLY LOCK AND RESTRAIN YOU AND AND TAKE SEVERAL SECONDS TO RELEASE. 2ND COMPLAINT IS MY DRIVER SIDE FLOOR IS CONSTANTLY DRENCHED WITH A FLUID WHEN IT RAINS. 3RD COMPLAINT IS THE CAR SHUDDERS AND VIBRATES WHEN DRIVING ABOVE 40MPH. 4TH COMPLAINT I WAS INVOLVED IN A CAR ACCIDENT AND MY AIR BAGS FAILED TO DEPLOY.