2004 Dodge Durango Complaint Log

MY 2004 DODGE DURANGO 5.7L AWD IS ENGAGING IN FOUR WHEEL DRIVE AT HIGH SPEEDS ON ITS OWN ON THE INTERSTATE. IT MADE A VERY LOUD GRINDING AND CLUNKING NOISE, THE SERVICE 4WD LIGHT WILL COME ON AND THEN TURN OFF AND THEN THE 4WD LO LIGHT WILL COME ON AND TURN OFF. I WAS FORCED TO PULL OFF THE ROAD AND IT FELT LIKE THE CAR WAS STUCK IN FOUR WHEEL DRIVE AND WILL NOT COME OUT. I TRIED TO PUT IT IN GEAR WHILE JUST SITTING STILL AND IT JUST MAKES THAT GRINDING NOISE. I HAD TO HAVE THE CAR TOWED AS I AM AFRAID THAT DRIVING IT WOULD CAUSE MYSELF OR OTHERS PHYSICAL HARM. PLEASE CONSIDER LOOKING INTO THIS MATTER BECAUSE AS I AM READING ON SEVERAL DODGE FORUMS THIS IS A COMMON PROBLEM AND CAN BE VERY SERIOUS TO DRIVERS AND OTHERS. I HAVE READ THAT THERE ARE SEVERAL PROBLEMS WITH THE TRANSFER CASE IN 2004 AND 2005 DODGE DURANGO. A BIG COMPANY SUCH AS DODGE SHOULD INVESTIGATE THE NEED FOR A POSSIBLE RECALL SINCE THESE PROBLEMS ARE BEING ADDRESSED ON DODGE FORUMS. AS FAR AS GETTING IT FIXED OR TRYING TO FIGURE OUT HOW TO GET IT FIXED IS THE NEXT PROBLEM.

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, SMOKE BEGAN TO ENTER THE VEHICLE FROM THE DASHBOARD. WITHIN MINUTES, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VEHICLE WAS DESTROYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 07V092000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

JUST PURCHASED THIS VEHICLE TWO MONTHS AGO FROM DEALER IN NJ. WE HAD A HARD RAIN ABOUT A MONTH AGO, AND THE DURANGO WOULDN'T START IMMEDIATELY. I TURNED IT OVER AGAIN A FEW HOURS LATER AND IT STARTED WITH A HARD RUMBLE, BUT IT STARTED UP. IT DROVE FINE FOR ABOUT A MONTH, AND JUST AS THE WIFE AND I WERE LEAVING A GAS STATION, WE DROVE ABOUT FIFTY FEET AND HEARD A LOUD BANG. SMOKE WAS COMING OUT OF THE PASSENGER SIDE OF THE ENGINE, AND THE DURANGO WAS MAKING A NOISE LIKE METAL WAS ROLLING AROUND IN THE ENGINE. I STOPPED THE CAR, PULLING OVER TO THE SIDE OF THE ROAD. I LOOKED UNDER THE DURANGO AND SAW OIL DRIPPING OUT FROM THE ENGINE. I GOT UNDER THE CAR TO INSPECT IT A LITTLE FURTHER AND SAW A DIME SIZE HOLE IN THE ENGINE BLOCK. I GOT THE CAR TOWED BACK TO MY HOME AS IT WAS SATURDAY AND THE MECHANIC WAS NOT OPEN. THE TOW TRUCK DRIVER TOLD ME THAT THIS WAS THE THIRD DURANGO HE PICKED UP THAT DAY. NOT SAYING THAT ALL OF THE OTHER CARS WERE TOWED BECAUSE A BLOWN ENGINE, BUT YOU GET THE IDEA. DEALER WOULDN'T WARRANTY VEHICLE BECAUSE OF MILEAGE. I COULDN'T GET ANYONE TO WARRANTY THE DURANGO BECAUSE OF THE MILEAGE BEING OVER 150000. NOW IM TOLD I WILL HAVE TO BUY A REMANNED/NEW ENGINE FOR THIS CLUNKER. I WILL BE MAKING A COMPLAINT TO THE MANUFACTURER. I KNOW IT MAY NOT GO ANYWHERE. I HAVE READ ALL OF THE COMPLAINTS HERE AND ON THE INTERNET, FORUMS, ETC. ALL THE RESULT OF BLOWN ENGINES DUE TO "HYDRO-LOCKING", AND THE WIPER COWL DEFECT WERE WATER WOULD GET INTO THE ENGINE DURING HEAVY RAINS OR CAR WASHES. I HOPE OUR GOVERNMENT WOULD INTERVENE ON BEHALF OF ITS CITIZENS AND FORCE CHRYSLER TO ISSUE A RECALL OR AT LEAST BE RESPONSIBLE FOR A DEFECT THAT THEY CREATED, BUT I WON'T HOLD MY BREATH. MY DURANGO CURRENTLY HAS 160131 MILES ON IT, AND I GUESS IT'S GONNA STAY THAT WAY NOW BECAUSE IT CAN'T MOVE, AND I STILL OWE MONEY ON A SUV THAT I CANNOT DRIVE. NHTSA DO THE RIGHT THING.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,271.

IT WAS A RAINY DAY ON FRIDAY OCT. 2, 2015. THAT MORNING MY VEHICLE STARTED FINE, IT WASN'T UNTIL I CAME OUT OF WORK THAT EVENING WHEN I WENT TO START IT THE ENGINE MADE A LOUD SOUND AND IT WOULDN'T START. I TRIED A FEW TIMES UNTIL SUDDENLY IT TURNED ON AND IT WAS MAKING A KNOCKING NOISE. I THEN CALLED MY MECHANIC AND EXPLAINED THE SITUATION AND HE TOLD ME TO BRING IT TO THE SHOP SO THEY CAN PUT IT ON A LIFT TO TAKE A LOOK UNDERNEATH. AS I DROVE AWAY THE SOUND WAS UNBEARABLE AND THE FASTER I DROVE THE LOUDER IT GOT, SUDDENLY I HEARD A LOUD EXPLOSION AND THE VEHICLE STOPPED. IT FELT LIKE THE ENGINE FELL OUT, THERE WAS A LOT OF SMOKE AND OIL EVERYWHERE. I GOT THE VEHICLE TOWED TO THE MY MECHANICS SHOP FOR FURTHER DIAGNOSING WHEN THEY TOLD ME THE ENGINE BLEW OUT. THE NEXT DAY I GOT A CALL AFTER THEY TOOK THE ENGINE APART AND TOLD ME THE BLOCK HAD A HOLE BECAUSE THE PISTON BLEW THROUGH IT. THEY TOLD ME IT WOULD COST MORE MONEY TO REBUILD MY ORIGINAL ENGINE THAN BUYING A USED ONE, I OPTED OUT ON THE USED ONE. AS I WAS HOME I WENT ONLINE AND DID SOME RESEARCH WHEN I COME TO FIND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM HAPPEN TO THEM WITH THE SAME VEHICLE ON A RAINY DAY OR WHEN THEY TOOK THEIR CAR THROUGH A CAR WASH. SO AS I DID MORE RESEARCH IT TURNS OUT THE WIPER COWL WHICH AT SOME POINT CHRYSLER CAME OUT WITH AN UPGRADE TENDS TO LEAK WATER ON TOP OF THE INTAKE MANIFOLD WHICH IS ANOTHER BAD DESIGN, THEN SUCKS IN WATER INTO THE ENGINE EVENTUALLY CAUSING IT TO HYDRO LOCK. I BOUGHT MY VEHICLE BRAND NEW IN 2004 AND NOW I'M DISAPPOINTED THEY NEVER ISSUED A RECALL TO FIX THIS PROBLEM. I JUST PAID OVER $4000 TO REPAIR IT AND GOD KNOWS HOW LONG UNTIL THIS USED ENGINE GOES OUT WITH THE SAME PROBLEM. I FILED A COMPLAINT WITH DODGE AND SPOKE TO SOMEONE YESTERDAY FOR THEM TO TELL ME THAT MY VEHICLE IS OUT OF WARRANTY . PLEASE HELP ME WITH THIS MATTER.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG AND FRONT BRAKE ISSUES. *SMD THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG WAS REPLACED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE PASSENGER SIDE. *JB

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BOUGHT THIS VEHICLE 3 MONTHS AGO WITH JUST 52000 MILES AND RUNNING IN GOOD CONDITION. DURING THE WEEKEND OF 25TH OF SEPTEMBER 2015 IT RAINED AND UPON TRYING TO TURN ON THE VEHICLE TO GO TO WORK ON MONDAY AS USUAL, THE MOTOR/ENGINE WAS HYDROLOCKED. WATER HAD SEEPED INTO THE CYLINDERS AND THE MOTOR SUFFERED FAILURE AND BROKE RODS. I HAD INSTALLED THE NEWLY REDESIGNED COWL VENT GRILLE THAT WAS SUPPOSED TO PREVENT THIS ,BUT IT DIDN'T WORK. DODGE COMPANY IS VERY WELL AWARE OF THEIR BAD ENGINEERING BUT WON'T RECALL THE VEHICLES AND PROTECT THEIR CUSTOMERS. I JUST LOST OVER 9000.00 DOLLARS IN INVESTMENT, INCLUDING TAXES FOR 700.00 + GETTING THE VEHICLE REGISTRATION, INSPECTED, TAGS, ETC. THE VEHICLE WASN'T IN MOTION WHEN THIS HAPPENED. IT WAS PARKED. NOT EVEN THEIR REDESIGNED COWL VENT GRILLE PREVENTS HYDROLOCK, WATER FROM LEAKING INTO THE INTAKE MANIFOLD, FROM HAPPENING.

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR CUTS AND BRUISES ON THE RIGHT SIDE OF THE UPPER BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT MAY HAVE FAILED DUE TO ANOTHER ISSUE, NOT DIRECTLY ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) FOR WHICH THE CONTACT HAD PREVIOUSLY HAD THE VEHICLE REPAIRED FOR. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

SERVICE 4WD LITE CAME ON, TRUCK STARTED JERKING AND BINDING ON TURNS. CYCLED SWITCH THRU AWD, 4LOCK AND 4 LO, SEEMED TO BE OK FOR AWHILE THEN LOCKED IN 4LOCK AND STAYED THERE UNTIL DRIVEN A MILE DOWN A BUMPY DIRT ROAD. REPAIR SHOP SERVICED TRANSFER CASE BUT NOW ITS STUCK IN 4LOCK, THEY SUSPECT SHIFT MOTOR BUT NONE ARE AVAILABLE. INTERNET COMPLAINTS SEEM TO POINT TO ELECTRICAL ISSUE, TEMPORARY FIX IS TO UNPLUG SHIFT MOTOR IF YOU CAN GET IT INTO AWD BUT DODGE NEEDS TO COME UP WITH A PERMANENT FIX FOR THIS.

I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT. I CANT AFFORD TO KEEP PUTTING MONEY IN SOMETHING THAT IS STILL NOT GOING TO DRIVE PROPERLY WITH MY CHILDREN IN IT. IT HAS SHUT OFF WHILE DRIVING THE SUV. IT IS NOT SAFE FOR MY KIDS TO BE IN IM AFRAID THEY WILL BE HURT OR KILLED IF IT HAPPENS AGAIN. DODGE NEEDS TO DO THE RIGHT THING AND HAVE THISS RECALLED AS SOON AS THEY CAN. THE VECHILE TURNED OFF WHILE ON A STREET THANK GOD IT WAS NOT ON THE FREE WAY.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ORIGINAL OWNER PREVIOUSLY REPLACED THE MOTOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST WHERE THE VEHICLE WAS NUMBER NINETY-FIVE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RECEIVED RECALL, REF AIRBAG PROBLEM, CALLED CROSSWROADS DODGE, 4510 WHITEHILL BLVD, PRINCE GEORGE, VA ON SEPT. 8,201, WAS TOLD THAT THE DEALERSHIP DID NOT HAVE REPAIR PARTS BUT WOULD PLACE MY NAME ON LIST TO BE CONTACTED WHEN PARTS COME IN. CALLED BACK ON NOV 30, 2015, WAS AGAIN TOLD THAT PARTS HAVE NOT COME IN, AND THERE IS A LIST OF 300 OTHER CUSTOMERS WAITING TO BE CALLED, BUT I WOULD BE NOTIFIED WHEN PARTS COME IN. AS OF TODAY DEC 15, 2015, HAVE NOT RECEIVED CALL FROM DEALERSHIP.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE RECALL REPAIR WAS REMEDIED; HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/19/15*LJ

AFTER HEAVY RAINS THE ENGINE WOULD RUN ROUGH AND THEN SMOOTH OUT. THEN DURING ONE HEAVY RAIN I TRIED TO START THE VEHICLE AND HEARD A LOUD KNOCKING. I BROUGHT IT TO THE SHOP AND THEY DETERMINED THAT IT HAD HYDROLOCKED DUE TO WATER GETTING INTO THE INTAKE GASKET FROM THE COWL. AFTER TWO MONTHS OF AGRUING WITH THE WARRANTY COMPANY AND THE DEALER, THE WARRANTY COMPANY COVERED ALL BUT 1000 DOLLARS OF THE ENGINE REPLACEMENT BUT THE COWL IS NOT REPLACED. I FEAR THAT THIS WILL HAPPEN AGAIN.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/06/2016 *BF THE CONSUMER STATED THE WORK WAS COMPLETED. UPDATED 01/11/16. *JB

DRIVERS SIDE AIR BAG WARNING LIGHT IS ILLUMINATING OFF AND ON. DUE TO THE SERIOUS NATURE OF THE RECALL AND INABILITY TO HAVE IT REPAIRED I WILL NO LONGER BE ABLE TO DRIVE THE VEHICHLE. HOW LONG DO WE HAVE TO WAIT FOR A RESOLVEMENT?

AUG 21 @ 1030AM. MY FIANC, OUR DAUGHTER AND I WERE ABOUT TO LEAVE OUR HOME. I WENT TO THE CAR AND STRAPPED OUR DAUGHTER INTO HER CAR SEAT WHILE MY FIANC HAD BAGS AT THE FRONT OF OUR APARTMENT BUILDING. TURNED ON THE CAR IT STRUGGLED TO TURN OVER, WENT CLUNK CLUNK CLUNK. I TURNED IT OFF. CALLED MY FIANC TO COME UP TO OUR PARKING SPOT TO HAVE A LOOK. HE COULDN'T SEE ANYTHING IMMEDIATELY. CALLED A TOW BUT IN THE MEANTIME A FRIEND WHO KNOWS A BIT ABOUT CARS CAME BY, LOOKED UNDER THE CAR AND FOUND PIECES OF THE ENGINE AS WELL AS LEAKING ENGINE OIL UNDER THE CAR. THE DISCUSSION WAS THAT IT HAD BLOWN A ROD AND THE ENGINE WAS DONE. AT THIS POINT IN TIME I CAN'T AFFORD TO GET IT WORKED ON, SO IT IS STILL SITTING IN THE SAME PLACE. THE DESCRIPTION IS SO SIMILAR TO OTHER REPORTS OF A ROD GOING THROUGH THE ENGINE BLOCK. LUCKILY WE WEREN'T ON THE ROAD DRIVING WHEN IT HAPPENED AND EVERYONE IS SAFE. FOR A PROBLEM LIKE THIS THAT IS OBVIOUSLY RECURRING DUE TO THE ENGINES BEING DEFECTIVE HOW CAN DODGE NOT STILL BE RESPONSIBLE.

THIS COMPLAIN INVOLVE SEVERAL ISSUES THAT CONSTANTLY HAPPENS. THE FIRST ISSUE IS THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY AND I CAN HEAR A BUZZING SOUND WHEN IT DOES THIS. THE SECOND IS THAT THE BATTERY DIES AND I HAVE TO JUMP START OR CHARGE IT MANUALLY MOST DAYS. THIRD, EVERY DAY I HAVE TO POUR COOLANT INTO MY RADIATOR BECAUSE THERE IS A LEAK SOMEWHERE EITHER THE WATER PUMP OR RADIATOR. FOURTH, WHEN IT RAINS, WATER GETS INSIDE VIA THE DOOR SEAMS. FIFTH, THEN MY RADIO/DVD PLAYER STOPPED WORKING AND I HAD TO PULL THE FUSE BECAUSE IT WOULD NOT TURN OFF. SIXTH, MY HEAD LIGHTS GOES VERY DIM AND EVEN SOMETIMES SHUT OFF. THIS IS VERY SCARY IN THE MIDDLE OF THE NIGHT COMING HOME FROM WORK. SEVENTH ISSUE INVOLVES THE ENGINE STALLING ON SEVERAL OCCASIONS, MOSTLY WHEN ITS POURING DOWN RAINING.

I AM MERELY REACHING OUT TO YOU DUE TO CONTINUOUS ADS ABOUT RECALLS ON MY PARTICULAR MAKE OF AUTOMOBILE. I WOULD LIKE TO KNOW WHAT THE PROPER PROCEDURE WOULD BE TO GET THE HOUSING AND/OR AIRBAG REPLACED?

WHILE OPERATING THE VEHICLE I NOTICED THE AIRBAG LIGHT HAD COME ON FOR NO REASON. I REMEMBERED THE NOTIFICATION TO CONTACT SOMEONE ABOUT THIS RECALL. I WAS ONLY A FEW MINUTES FROM HOME SO NOTHING SERIOUS HAPPENED. ALSO, TWO DAYS PRIOR TO DRIVING IT TODAY I HAD IT PARKED AT MY MOMS WHILE WE DROVE OUT OF TOWN, SO MAYBE THE EXCESSIVE HEAT HAD SOMETHING TO DO WITH IT.

I HAVE CONTACTED DODGE ABOUT THE AIRBAG RECALL AND ALL THEY TELL ME IS THE PARTS ARE NOT AVAILABLE FOR THIS VEHICLE AND KEEP PUSHING BACK THE DATE THEY SAY IT WILL BE AVAILABLE. WHAT THE USE OF HAVING A VEHICLE THAT CAN POTENTIALLY BE DANGEROUS FOR MY FAMILY AND I THIS HAS BEEN GOING FOR A LITTLE WHILE NOW HOW ARE THEY NOT FORCE TO FIX ALL THE VEHICLES RIGHT AWAY. IS IT BECAUSE ITS AN AMERICAN VEHICLE AND NOT FOREIGN VEHICLE SMH.

I HAVE CALLED DODGE IN MY HOMETOWN OF SACRAMENTO FOR THREE WEEKS NOW. I GET PUT ON HOLD OR INTO SOME PHONE ABYSS AND CANNOT GET HELPED FOR MY SAFETY RECALL. I FEEL THIS IS AN IMPORTANT ISSUE BUT I CANNOT GET ANYONE TO COOPERATE. MY SUGGESTION IS FOR YOU TO CALL THEM AND MAKE AN APPT FOR ME. DURING MY LAST CALL ON AUGUST 26 I ASKED FOR THE GIRLS NAME WHO ANSWERED THE PHONE AND I EXPLAINED TO HER THAT I HAVE BEEN TRYING TO GET AN APPT. AGAIN, SHE TRANSFERRED ME TO SOME ABYSS. HER NAME IS [XXX] AND THEIR NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK BEFORE SUDDENLY SHUTTING OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS DURING RAIN WEATHER CONDITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 11/06/15*LJ THE CONSUMER STATED THE REPAIR GARAGE STATED THE VEHICLE NEEDED SPARK PLUGS, COILS AND WIRES. HOWEVER, ANOTHER ESTABLISHMENT STATED EVERYTHING WAS OK. UPDATED 12/10/15. *JB

MY TRUCK CUTS OFF WHILE I'M DRIVING ALL THE TIME WHEN IM TURNING CORNERS

WE PURCHASED A 2004 DODGE DURANGO SLT 4X4 SPORT UTILITY 4-DOOR ABOUT A YEAR AGO. WE NOTICED THAT WHEN WE WENT THROUGH A CAR WASH IT WOULD STALL OUT. IT PROGRESSIVELY GOT WORSE AND EVERY TIME IT RAINED IT WOULD STALL OUT. YESTERDAY (8/4/2015) IT STARTED TO MAKE A LOUD CLUNKY NOISE. THE ENGINE HYDRO-LOCKED AND WE NOTICED OIL DRIPPING ALL OVER. WE ARE LUCKY THAT THIS DID NOT HAPPEN WHILE WE WERE DRIVING OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR EVEN WORSE KILLED. NOW WE HAVE A VEHICLE WE ARE STILL MAKING PAYMENTS ON AND CANT EVEN DRIVE. WE DONT HAVE THE MONEY TO FIX IT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL RATTLING CHAIN SOUND. IN ADDITION, THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER PART OF THE ENGINE BLOCK FAILED DUE TO A HOLE IN THE ROD. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE SERVICE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN SHORT IN THE ELECTRICAL SYSTEM THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE VIOLENTLY SHOOK AND STALLED. THE CONTACT DISCOVERED THAT THE COWL SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE POWER OUTLET IN THE CENTER CONSOLE STARTED SMOKING. THE CONTACT AND THE PASSENGER FOUND THE SOURCE OF THE SMOKE, PULLED THE PANEL OFF THE CENTER CONSOLE, AND NOTICED THE OUTLET WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON ANOTHER OCCASION, THE CONTACT HEARD LOUD GRINDING NOISES COMING FROM THE ENGINE. WHILE DRIVING 50 MPH AND WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. ONCE HOME, THE VEHICLE STALLED. UPON FURTHER INVESTIGATION, THE CONTACT STATED THAT THE SPRING SEPARATED FROM THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.

CONSUMER STATED THAT HE FILED A PRO-SE LAWSUIT AGAINST FCA US LLC THAT HE WILL BE MAILING THE COMPLETE LAWSUIT AND OTHER SUPPORTING DOCUMENTS TO SUBSTANTIATE HIS COMPLAINTS IN REGARDS TO ISSUING RECALLS. *BF THE CONSUMER STATED HIS ISSUE INVOLVED A DEFECTIVE COWL PANEL, WHICH ALLOWED WATER TO PENETRATE THE SPARK PLUGS AND ENGINE COMBUSTION CYLINDERS CAUSING IT TO HYDROLOCK AND/OR THROW A ROD. THE DAMAGES COST THE CONSUMER $8,900.00.*JB

WHEN WIFE STARTED VEHICLE SOUNDED LIKE HAMMERS IN ENGINE RESULTS WAS TOTAL ENGINE FAILURE.

WHEN IT RAINS THE VEHICLE STARTS TO "CHUG". WHEN I APPROACH AN INTERSECTION/ STOP LIGHT OR ATTEMPT TO SLOW DOWN THE VEHICE WILL CUT OFF. I THEN HAVE NO POWER AND CAN NOT RESTART THE VEHICLE FOR SEVERAL MINUTES. LAST WEEK WHILE GOING TO CROSS THE HIGHWAY IN THE RAIN THE VEHCLE CUT OFF IN THE MIDDLE OF THE ROAD. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I HAVE TAKEN IT TO 2 MECHANICS AND THEY CAN NOT FIND THE PROBLEM. IT HAS HAPPENED SEVERAL TIMES OVER THE YEARS BUT HAS GOTTEN MUCH WORSE. I HAVE JUST BEEN MADE AWARE OF THIS SITE TO FILE A COMPLAINT.

UPON ATTEMPTING TO START MY 2004 DURANGO AFTER 2 DAYS OF RAIN THE MOTOR HAD A LOUD NOISE AND THEN AFTER RESTARTING, A LOUD TICKING NOISE. SHUT OFF HAD TOWED TO GARAGE, MECHANIC SAYS ROD WENT THROUGH BLOCK. NUMEROUS SIMILAR COMPLAINTS..WATER ONTO ENGINE TOP, SUCKED INTO INTAKE...BOOM! DESIGN FLAW, COWL LETS WATER ONTO TOP OF ENGINE, SUCKED INTO VALVES THRU INTAKE..BOOM..ENGINE TRASHED. COST OF NEW ENGINE GREATER THAN BLUE BOOK...108000 MILES.

AFTER AN OVERNIGHT RAINSTORM, VEHICLE WAS STARTED AND DRIVEN APPROXIMATELY 1/4 MILE WHEN THE ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. WE HAD HAD ISSUES PRIOR TO THIS OF THE VEHICLE NOT STARTING AFTER A RAIN EVENT. IT WOULD START AFTER DRYING OUT. THOUGHT IT WAS THE STARTER AND HAD THE STARTER REPLACED TWICE. I JUST REPLACED THE ENGINE WITH A USED ENGINE THAT WITH PARTS AND LABOR COST ME $4,800. I SEE THAT THIS IS A SOMEWHAT COMMON ISSUE WITH THIS VEHICLE AND WANTED TO BE ON RECORD.

THE MORNING AFTER A RAIN STORM, WATER ACCUMULATED ON TOP OF THE ENGINE AND LEAKED INTO THE ENGINE. A LOUD CLANK NOISE WAS EVIDENT AFTER FIRST STARTING THE ENGINE. DIAGNOSED TO BE A BEND CONNECTING ROD DUE TO HYDROLOCKED ENGINE. NO WARNING OR OTHER MALFUNCTION WAS OBSERVED BEFORE THE INCIDENT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED OIL LEAKING UNDER THE FRONT END. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A SPRING FROM INSIDE THE MOTOR SNAPPED AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED TWO SAFETY RECALL NOTICES FROM CHRYSLER FOR MY VEHICLE - RECALL NOTICES ARE P40/NHTSA 14V-354 AND P78/NHTSA 14V-770, BOTH DEALING WITH AN APPARENT DEFECT TO THE AIRBAG INFLATORS. WE HAVE NOW CHECKED WITH THREE DODGE DEALERS IN THE GREATER SAN ANTONIO AREA TO GET THIS SAFETY RECALL HANDLED. EVERY DEALER HAS INDICATED THEY DO NOT HAVE THE PARTS IN STOCK, CHRYSLER HAS NOT RELEASED THE PARTS AND/OR CHRYSLER WILL NOT ALLOW THE DEALERS TO SPECIAL ORDER THE PARTS. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS. THEREFORE, I AM FILING A COMPLAINT AT THIS TIME. IT SEEMS TO LACK COMMON SENSE FOR A VEHICLE MANUFACTURER TO ISSUE A SAFETY RECALL NOTICE, THEN FAIL TO PROVIDE THE PARTS REQUIRED TO ADDRESS THE SAFETY DEFECT. PLEASE ADVISE WHAT ACTION, IF ANY, CAN BE TAKEN TO REMEDY THIS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

APPROXIMATELY 10 MONTHS AGO NOTED SEVERE RUST THROUGH BEGINNING ON BOTH DRIVER AND PASSENGER SIDE ROCKER PANELS AND REAR QUARTER PANELS/WHEEL WELLS. ESTIMATE AT THAT TIME FOR FULL REPAIR WAS OVER $4000 DUE TO EXTENT OF RUST. RUST AFFECTS ROCKER PANELS, DRIVER COMPARTMENT FLOOR AT DOOR ENTRY POINTS AND BOTH DRIVER AND PASSENGER QUARTER PANELS. DEALERSHIP BODY SHOT PERSONNEL NOTED THAT 'THESE DURANGO'S AND DAKOTAS ALL RUST OUT BAD - AND IT HAPPENS FAST'. VERY TELLING. THE VEHICLE HAS BEEN FULLY MAINTAINED THROUGHOUT OWNERSHIP AND HAS BEEN GARAGED CONTINUALLY. WE DO LIVE IN THE 'RUST-BELT' AREA - BUT WE ARE IN NO WAY PLEASED WITH THE CONDITION OF THIS VEHICLE. TO DATE - THE RUST IS EXPANDING TO MOST LOWER BODY PARTS EXPOSED TO WEATHER AND THE SPEED AT WHICH ITS - LITERALLY - DISINTEGRATING IS RIDICULOUS. THE REPAIR NOW WILL COST NEARLY $6000 AND WE SIMPLY DO NOT FEEL IT IS WORTH DOING. THIS HAS GOT TO BE A MANUFACTURER'S DEFECT (REFERRING TO THE DEALERSHIP DODGE REPRESENTATIVE'S COMMENTS AS WELL AS OBSERVING OTHER SIMILAR VEHICLES IN OUR REGION. SHAMEFUL.

AFTER A RAINSTORM, I WENT TO START THE VEHICLE. I HEARD A BIG BANG. NOW MOTOR RAPS AND TICKS LOUDLY AND LEAKS ENGINE OIL. MECHANIC LOOKED AT IT AND SAID MOTOR WAS BLOWN.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.